Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 8+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридleadSan Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Location: New York, New York, United States
About the Role
iCapital is seeking a Corporate Anti-Money Laundering (AML) Oversight Vice President to join its Regulatory and Compliance organization and support the AML team. This individual will serve as a senior subject-matter expert responsible for providing oversight of AML controls across applicable U.S. and international businesses. This role will partner closely with Legal, Compliance, Risk, business stakeholders, and other control functions to assess regulatory requirements, oversee the effectiveness of the AML control environment, identify emerging risks, and support the firm's ongoing regulatory readiness.
Responsibilities
Support the oversight, maintenance, and ongoing enhancement of the firm’s U.S. AML/CFT compliance framework, including policies, procedures, standards, internal controls, governance, and monitoring.
Monitor developments involving applicable BSA, FinCEN, OFAC, SEC, and FINRA requirements and translate regulatory changes and emerging expectations into practical enhancements to the firm’s AML control environment.
Provide AML subject-matter expertise and guidance to Compliance, Legal, Risk, Operations, Product, Technology, and business stakeholders.
Evaluate new products, services, distribution arrangements, client relationships, and business initiatives for potential AML/CFT and sanctions implications and recommend appropriate risk mitigation.
Facilitate enterprise and business-specific AML/CFT risk assessments, identify control gaps and enhancement opportunities, and establish oversight metrics and management information to monitor trends and areas requiring escalation.
Provide Compliance oversight of higher-risk customer, investor, intermediary, and counterparty relationships, including AML/KYC escalations involving sanctions exposure, politically exposed persons, adverse media, complex ownership structures, jurisdictional risk, and other elevated financial-crime concerns.
Advise stakeholders on enhanced due diligence, risk mitigation, escalation, and disposition, and support investigations involving potentially unusual or suspicious activity through the firm’s established SAR governance process.
Assist with senior-management and committee reporting on AML risk, regulatory developments, significant issues, remediation initiatives, and program effectiveness while maintaining clear documentation of the firm’s AML governance and oversight framework.
Coordinate and support AML-related regulatory examinations, internal audits, independent testing, compliance reviews, and regulatory information requests, ensuring responses and supporting documentation are complete and appropriately supported.
Provide oversight of third parties performing AML/KYC activities, including developing risk-based due diligence, monitoring, and testing standards and assessing policies, controls, staffing, systems, screening practices, escalation processes, and regulatory adherence.
Escalate material third-party or program deficiencies and oversee corrective-action and remediation plans in coordination with relevant Compliance, Operations, Legal, Technology, and business stakeholders.
Support the development and delivery of risk-based AML/CFT training and targeted guidance on regulatory expectations, emerging financial-crime risks, escalation requirements, and AML red flags to promote consistent application of AML standards across U.S. businesses.
Qualifications
10+ years of relevant experience in AML and BSA, financial crimes, regulatory compliance, or related risk-management roles within financial services
Bachelor's degree is required; JD, advanced degree, or other relevant professional certification is a plus
Significant experience within a broker-dealer, investment adviser, asset manager, private funds organization, bank, or comparable regulated financial institution
Strong working knowledge of the Bank Secrecy Act, USA PATRIOT Act, FinCEN regulations and guidance, OFAC requirements, FINRA AML requirements, and relevant SEC requirements and expectations
Experience assessing complex legal entities, private investment structures, funds, financial intermediaries, or institutional relationships strongly preferred
Able to interpret regulatory requirements and translate them into practical controls and governance standards
Strong written and verbal communication skills with the ability to communicate complex regulatory matters to senior management and business stakeholders
Demonstrated ability to challenge existing processes constructively and drive remediation across multiple functions
CAMS certification is strongly preferred
Benefits
The base salary range for this role is $155,000 to $180,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Financial Crime Compliance (FCC) team is looking for a senior investigator ready to shift from running cases to scaling the systems that run cases. You've built real depth in TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews; you know what a good escalation looks like, where analysts get stuck, and where automation actually holds up in production versus just looks good in a demo. In this role, you'll spend most of your time partnering with Engineering and the Head of FCC Tooling to turn that judgment into scaled AI systems: testing model outputs, labeling and calibrating results, and making sure every automated decision point is well-documented and properly governed. You'll stay close enough to FCC's day-to-day workflows and will partake in some of them, but this is fundamentally a builder role.
WHAT YOU'LL DO
- Partner directly with Engineering and the Head of FCC Tooling on automation experimentation and AI initiatives across TM, sanctions, complex fraud, and EDD, moving prototypes from one-off calibration exercises to defined, repeatable evaluation processes.
- Design and run labeling and tagging workflows for model outputs (e.g., TM alert dispositions, sanctions/PEP hit review) building a structured, documented pipeline in place of today's ad hoc process
- Define and maintain test sets, scenario coverage, and evaluation frameworks for compliance AI/agent tools in partnership with the engineers building them
- Own the documentation and governance layer for every automated or AI-assisted decision point
- Work with the FCC team to understand current workflows to guide innovative solutions
- Recommend automation and AI adoption decisions with evidence and escalate control-posture or model-risk trade-offs to compliance leadership
WHAT YOU NEED
- 5+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech
- Demonstrated senior-investigator experience across TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews
- Direct experience testing, labeling, or evaluating AI/ML model outputs, or strong aptitude and demonstrated fast ramp-up if new to formal model evaluation
- Strong AI fluency and data analytics skills
- Comfort partnering with engineers day-to-day and ability to translate compliance judgment into build specs, test cases, and evaluation criteria engineers can act on
- Strong project management and documentation rigor
- Ability to scope an ambiguous automation problem, choose an approach, and deliver a durable outcome with minimal oversight
NICE-TO-HAVES
- Data science background
- Experience working with outsourced testing/QA partners on model tuning or signal collection
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
We’re looking for a Technical Program Manager who can work across engineering, product, and business teams. You’ll bring the technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. This is a hands-on role with executive visibility and direct impact on how Ramp’s engineering organization scales.
You’re energized by complexity and curious about how AI can improve the way engineering teams work. You experiment with AI tools yourself, understand how they are changing software development, and bring that perspective to the programs you lead.
What You’ll Do
- Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response.
- Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution.
- Own programs from scoping and kickoff through delivery, measurement, and retrospective.
- Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals.
- Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization.
- Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn.
- Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices.
What You’ll Need
- 5+ years of technical program management experience, ideally in a high-growth startup.
- Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development.
- The ability to execute directly while improving how the broader team works.
- A track record of building trust quickly and working effectively across teams.
- A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
- Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early.
- Experience leading cross-functional programs toward ambitious goals with urgency and ownership.
Nice To Haves
- Experience with cell-based or multi-region architectures, or international expansion.
- Hands-on experience with infrastructure, CI/CD, or observability tools.
- Experience leading reliability programs.
- Experience building programs in rigorous, fast-moving organizations.
- A background in software engineering.
- Familiarity with how LLM-based systems are built and deployed, enough to have substantive conversations with the engineers building them.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Associate to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.
Responsibilities
Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring
Perform third party reliance testing and monitoring.
Collaborate across various business lines on new initiatives, providing compliance guidance.
Conduct AML screening review and dispositions.
Assist in preparing for and responding to inquiries and audits.
Qualifications
1-4 years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
AML and KYC knowledge of regulatory requirements for private fund investors
Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage)
Excellent verbal communication skills with the ability for personal interaction
Thrives in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
ACAMS certification is preferred
JD is a plus
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: USA (Remote); Canada (Remote)
Workplace: Remote
WHO WE ARE
Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.
Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place!
YOUR TEAM AND ROLE
As a Senior Product Partnerships Manager on the Partnerships team, you’ll lead DuckDuckGo’s most complex Product partnerships and drive strategy — sourcing, negotiating, and scaling high-impact deals with partners that can materially enhance our entire portfolio of products (search, Duck.ai, Privacy Pro subscriptions, etc) and work on related projects. Many of these partnerships will be the first-of-their-kind where you will have to create playbooks from 0-to-1 — you'll be structuring deals where the product, economics, and strategic value need to be figured out together, and you’ll be working cross-functionally with Product, Engineering, and Finance to make them real.
You'll manage a portfolio of competing and complementary partner relationships, forging partnerships with leading organizations while, in the case of AI, navigating the strategic tradeoffs of a market where pricing, capabilities, and competitive dynamics shift quarterly. Your work will directly shape how our products evolve, including Duck.ai and Assist, and reach millions of users.
What Projects Might Look Like
1. Figuring out further partnerships that could enhance our Duck.ai and Search Assist offerings
2. Identifying opportunities for Partnerships to drive product enhancement and user engagement/retention.
3. Creating new distribution channels to help grow our AI related services
ABOUT YOU
- 8+ years of Strategic Partnerships experience.
- Significant experience leading complex product partnerships end-to-end — from identifying the opportunity through deal close and beyond. These should be partnerships where you've created something new together and navigated real product and technical complexity, not sales deals or API licensing.
- Self-sufficiency on the commercial details — you don’t wait for someone else to draft terms, build financial models, or pressure-test deal structures — you can handle these details on your own while partnering with Legal and Finance.
- Experience with consumer internet or user-facing software business with an understanding of the AI/LLM ecosystem and how AI capabilities are being integrated into consumer products.
- Experience managing a portfolio of complex strategic partner relationships and an understanding of the tradeoffs that come with balancing competing and complementary providers.
- 2+ years of cross-functional leadership on partnership projects and teams, including legal and engineering.
- You build trust quickly with internal teams, partners, and stakeholders you've never worked with before. You're collaborative by default and decisive when it counts.
- Located in US or Canada.
COMPENSATION
This role is paid on a regional pay scale, in local currency:
- United States: $214,767 USD annually
- Canada: C$284,417 CAD annually
Compensation also includes stock options. Compensation is transparent across the organization, and all team members within the same professional level and region receive the same compensation.
Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.
Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.
HIRING PROCESS
Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.
DIVERSITY, EQUITY AND INCLUSION
DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.
We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.
PLEASE NOTE THAT:
- You’ll be required to attend meetings on camera via video conferencing
- Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.
- While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
- A successful candidate must pass a background check as a condition of joining the team.
- By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
DISCLOSURE STATEMENT: USE OF AI IN HIRING PROCESS
As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.
Key Principles:
- Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes.
- Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.
- Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.
By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!
SpaceXAI is looking for Infrastructure Security Engineers to build and secure bare-metal, private-cloud, network, container, and hybrid-cloud infrastructure.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
MetaMask is a self-custody wallet that does not hold users’ private keys. Blockchain transactions are generally irreversible, meaning a vulnerability in the product or its software delivery chain can lead directly to financial losses for users. As a result, MetaMask attracts sustained attention from financially motivated attackers and sophisticated supply chain actors.
We are looking for a
Senior Manager, Application Security
to lead application security across the MetaMask extension, mobile app, Snaps, backend services, DeFi primitives, stablecoins, and supporting smart contracts.
The role covers architecture, code, dependencies, build and release controls, security testing, and vulnerability disclosure. This is a hands-on leadership role. You will set the strategy and operating model, lead a small senior team, and remain directly involved in code review and threat modelling.
You will report to the Head of Security and work closely with MetaMask Engineering leadership to ensure security risks are understood, owned, and addressed.
Responsibilities
Leadership and planning
Lead and develop the Application Security team, including hiring, performance management and career development, while remaining directly involved in technical work.
Set the Application Security strategy, annual goals and quarterly OKRs in line with company objectives and the approved Target Operating Model. Define and track KPIs to measure performance and progress.
Report AppSec progress, coverage, remediation performance and material gaps to Security leadership and contribute to Risk Committee reporting.
Secure design and delivery
Define security review requirements across development and release, assess whether they are met and escalate unresolved risks.
Lead threat modelling and security design reviews across clients, APIs and backend services, including authentication, key management, signing and delegated actions. Assess trust boundaries across the full system and participate in architecture and RFC reviews.
Define software supply chain security requirements and work with engineering teams to implement and validate controls for dependencies, builds, artefacts and publishing.
Lead security code reviews across MetaMask applications and smart contracts, working with engineers and relevant specialists to address findings.
Define and evolve the secure development lifecycle to incorporate AI agents, including their access, actions and human review requirements. Set security standards for AI development tools, generated code and AI components in products.
Integrate security testing into development and delivery workflows, including static and dynamic analysis, dependency scanning, secrets detection and AI scanning. Evaluate tools and validate their findings.
Help engineers prevent recurring vulnerabilities through secure coding guidance, reusable libraries, training and the security champions programme.
Vulnerability management and external testing
Own application vulnerability assessment, triage, prioritisation and remediation tracking within the organisation’s vulnerability management framework. Correlate findings across clients, services and supporting infrastructure with the relevant owners to assess combined impact. Ensure findings have clear owners and deadlines, verify fixes and escalate overdue risks.
Set the scope and proposed investment for bug bounty, penetration testing and AI security scanning based on risk and results. Manage external providers, researcher relationships, rewards and payouts, and coordinate vulnerability disclosure.
Assurance and incident support
Provide evidence of application security controls for audits and assurance reviews, and support customer and partner due diligence.
Provide application security expertise during incidents, including vulnerability analysis and remediation support.
Qualifications
Required
:
At least eight years in application security or software engineering with a security focus, including two years leading people.
Strong practical code review skills in TypeScript/JavaScript, Go or Solidity across browser extensions, mobile applications and backend services, with the ability to identify vulnerabilities and work with engineers to fix them.
Proven experience securing applications across clients and backend services, including distributed authentication, authorisation and key management.
Experience building or substantially improving an AppSec programme, including security reviews, automated testing, AI scanning, vulnerability management and developer support, with sound judgement on where AI adds value and how to validate its findings.
Practical experience securing software supply chains, including dependency policies, software composition analysis, npm, artefact integrity and CI/CD.
Experience running bug bounty and penetration testing programmes, including selecting and managing external providers.
Working knowledge of EVM smart contract security, including common vulnerabilities, review methods, upgrade and admin controls, and assessing external audits.
A record of delivering security improvements through engineering teams outside your reporting line.
Clear written communication, from actionable threat models to concise summaries of risk for executives.
Preferred
:
Offensive security qualifications such as OSCP, OSWE or OSWA, or a proven record in bug bounty programmes or CTF competitions.
Experience securing browser extensions or mobile applications.
Experience securing development workflows that use AI, or AI components in production applications.
Experience in crypto, Web3 or another sector facing sustained attacks, such as fintech, payments or infrastructure.
Knowledge of or a strong interest in applied cryptography.
Familiarity with attacks by state actors against software companies, particularly DPRK supply chain and social engineering campaigns.
Experience providing evidence of secure development controls for SOC 2 or ISO 27001 assessments.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries.
With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact.
As an ambitious international organisation, we continue to evolve, invest and expand. We offer the opportunity to work across a complex global portfolio, with genuine ownership and the ability to influence business performance at Group level.
The opportunity
We are looking for an exceptional Director of Business Performance & Portfolio Management to establish and lead a new Group-wide performance capability.
This is a high-impact senior leadership role with a clear mandate to drive stronger financial and operational performance, sharpen accountability and turn insight into action across our international portfolio.
Working closely with CEOs, CFOs and senior leadership teams, you will get beneath the numbers to understand what is driving business performance, identify where intervention is required and ensure clear recovery plans are owned and delivered.
This is much broader than a traditional reporting role. You will bring together business performance, portfolio management, commercial finance, performance improvement and value creation, creating a consistent approach to how performance is measured, challenged and improved across the Group.
What you'll be doing
As Director of Business Performance & Portfolio Management, you will:
Establish and lead the Group-wide business performance and portfolio management capability, including its operating model, governance and ways of working.
Develop a consistent performance framework covering KPIs, scorecards, financial performance, operational performance and executive performance reviews.
Lead structured performance reviews with institutional and functional leadership teams.
Analyse business performance to identify underlying commercial, financial and operational drivers.
Provide independent, evidence-based challenge where businesses or institutions are underperforming.
Develop and oversee performance improvement and recovery plans, ensuring clear ownership, milestones and measurable outcomes.
Track commitments through to delivery and escalate where progress is insufficient.
Use portfolio-level analysis and cross-institution benchmarking to identify performance gaps, risks and opportunities.
Translate complex financial and operational information into clear, commercially focused recommendations.
Provide senior leadership with concise insight into portfolio performance, business performance, risks and opportunities.
Build strong relationships with senior stakeholders while maintaining the independence required to provide constructive challenge.
Build and lead a high-performing performance management capability.
What we're looking for
You will bring:
Significant senior-level experience in a complex, multi-entity or international organisation.
A strong track record of diagnosing and addressing business underperformance.
Excellent commercial and financial acumen, connecting financial results with operational and strategic performance.
Experience developing KPIs, performance frameworks, scorecards and executive review processes.
Strong analytical capability and an ability to identify the drivers behind financial and operational performance.
The credibility to influence and constructively challenge CEOs, CFOs and senior leadership teams.
Experience developing recovery or performance improvement plans and driving actions through to measurable outcomes.
Experience establishing a new performance, commercial or portfolio capability would be particularly valuable.
Experience within private equity portfolio operations, value creation or another highly performance-focused environment would be advantageous.
What we offer:
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: hybrid
Global University Systems (GUS) is one of the world's leading education groups, bringing together a diverse network of higher education institutions, academic partners and student recruitment organisations across multiple countries.
With more than 11,000 colleagues and 36 academic institutions worldwide, we combine global scale with an entrepreneurial mindset, creating opportunities to innovate, grow and make an impact.
As an ambitious international organisation, we continue to evolve, invest and expand. We offer the opportunity to work across a complex global portfolio, with genuine ownership and the ability to influence business performance at Group level.
The opportunity
We are looking for an exceptional Director of Business Performance & Portfolio Management to establish and lead a new Group-wide performance capability.
This is a high-impact senior leadership role with a clear mandate to drive stronger financial and operational performance, sharpen accountability and turn insight into action across our international portfolio.
Working closely with CEOs, CFOs and senior leadership teams, you will get beneath the numbers to understand what is driving business performance, identify where intervention is required and ensure clear recovery plans are owned and delivered.
This is much broader than a traditional reporting role. You will bring together business performance, portfolio management, commercial finance, performance improvement and value creation, creating a consistent approach to how performance is measured, challenged and improved across the Group.
What you'll be doing
As Director of Business Performance & Portfolio Management, you will:
Establish and lead the Group-wide business performance and portfolio management capability, including its operating model, governance and ways of working.
Develop a consistent performance framework covering KPIs, scorecards, financial performance, operational performance and executive performance reviews.
Lead structured performance reviews with institutional and functional leadership teams.
Analyse business performance to identify underlying commercial, financial and operational drivers.
Provide independent, evidence-based challenge where businesses or institutions are underperforming.
Develop and oversee performance improvement and recovery plans, ensuring clear ownership, milestones and measurable outcomes.
Track commitments through to delivery and escalate where progress is insufficient.
Use portfolio-level analysis and cross-institution benchmarking to identify performance gaps, risks and opportunities.
Translate complex financial and operational information into clear, commercially focused recommendations.
Provide senior leadership with concise insight into portfolio performance, business performance, risks and opportunities.
Build strong relationships with senior stakeholders while maintaining the independence required to provide constructive challenge.
Build and lead a high-performing performance management capability.
What we're looking for
You will bring:
Significant senior-level experience in a complex, multi-entity or international organisation.
A strong track record of diagnosing and addressing business underperformance.
Excellent commercial and financial acumen, connecting financial results with operational and strategic performance.
Experience developing KPIs, performance frameworks, scorecards and executive review processes.
Strong analytical capability and an ability to identify the drivers behind financial and operational performance.
The credibility to influence and constructively challenge CEOs, CFOs and senior leadership teams.
Experience developing recovery or performance improvement plans and driving actions through to measurable outcomes.
Experience establishing a new performance, commercial or portfolio capability would be particularly valuable.
Experience within private equity portfolio operations, value creation or another highly performance-focused environment would be advantageous.
What we offer:
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Our data privacy policy can be viewed
here
.
Location: Remote (Worldwide)
About Logos (λ)
Logos (λ)
is a movement of technologists, creatives, strategists, and activists working together to build a sovereign, people-owned technology stack that revitalises civil society and protects digital liberties at scale.
This position is within the IFT Technical Services (IFT-TS) Distributed Systems Testing (DST) Team, a team that primarily supports Logos, while also contributing to other IFT projects.
The role
We are seeking an experienced Distributed Systems Evaluation Engineer to join the Institute of Free Technology - Technical Services, on the Distributed Systems Testing (IFT-TS DST) team. This role focuses on rigorously assessing the performance and reliability of IFT projects at scale, where Logos (λ) is one of them.
Logos (λ) technology stack is composed of 3 main components:
Logos (λ) Blockchain
: Advanced privacy for a new era of decentralised applications and social institutions.
Logos (λ) Messaging
: Private peer‑to‑peer communication that resists surveillance and censorship.
Logos (λ) Storage
: Secure decentralised storage enabling fully decentralised apps and file sharing.
We are looking for a talented and enthusiastic DevOps Engineer to join our Distributed Systems Testing (DST) team.
You’ll be responsible for designing and executing comprehensive evaluation strategies, leveraging both large-scale lab deployments and protocol behavior modeling scripts. Your expertise will be crucial in analyzing these complex distributed systems, automating intricate test scenarios, and providing in-depth insights into system behaviors.
Working closely with cross-functional teams, you’ll troubleshoot complex issues and translate technical data into actionable recommendations. Proficiency in containerization, cloud technologies, and distributed systems principles is essential.
Key responsibilities
Design, configure, and optimize Kubernetes clusters to support large-scale experiments and benchmarks of P2P technologies.
Continuously improve cluster scalability and resource utilization, enabling increasingly complex deployments and experiments.
Set up, maintain, and optimize supporting infrastructure such as monitoring, logging, and observability stacks (Grafana, Prometheus, Loki, etc.).
Collaborate with DST researchers and engineers to streamline experimentation workflows and make analysis easier and more reproducible.
Automate infrastructure and deployment workflows to increase reliability and reduce overhead.
Troubleshoot, profile, and tune distributed workloads to ensure accurate and performant benchmarking.
Identify, reproduce, and debug complex issues in distributed systems, working closely with Logos development teams.
You ideally will have
Strong experience with Kubernetes and container orchestration in production or research environments.
Solid understanding of cloud infrastructure, Linux systems, and networking (especially relevant to distributed/P2P systems).
Familiarity with monitoring and logging tools (Grafana, Prometheus, VictoriaLogs, etc.).
Experience with infrastructure as code (Terraform, Ansible, Helm, etc.).
Proficiency in at least one scripting/programming language (ideally Python).
Interest in or experience with distributed systems, P2P networks, or blockchain technologies.
Experience with networks and systems programming.
Excellent written and conversational communication skills.
Alignment with our core values and principles.
Bonus points
Hands-on experience with libp2p or projects in the Logos collective.
Background in performance benchmarking, scalability testing, or systems research.
Contributions to open source projects.
Experience working for an open-source organization.
Interview Process
Interview with our POps team
Interview with team member from the IFT-TS DST team
Pair programming & discussion of results
Interview with IFT-TS team lead
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.
Position Summary:
Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.
Key Responsibilities:
Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.
Required Skills & Qualifications:
University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.
Preferred Experience:
Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy.
Click&Boat is the European leader in boat rentals, with over €170M in annual GMV and a community of 2.4M+ registered users across 150+ countries worldwide. Our marketplace makes boating accessible around the globe, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To fuel our next phase of growth, we're hiring a Team Lead US to relaunch and develop our US market and build the team behind it, based in our Barcelona office.
🚤 The role
We're looking for a Team Lead US to join our crew in Barcelona and drive the relaunch and development of the US market: building a high-quality boat fleet, developing strong relationships with boat owners and operators across the US, and leading a growing team responsible for supply acquisition, owner retention, and fleet performance.
This is a hands-on leadership role combining team management, recruitment, commercial execution, and operational excellence. You'll directly manage 6 to 10 team members, with the team expected to grow as the US market develops, and you'll put in place the processes needed to scale our US operations.
You'll report to our VP Supply and work in close partnership with them to set priorities and build scalable acquisition and account management processes.
Because you'll be working from Barcelona with US-based owners and operators, your working hours are 11:00 to 20:00 (Barcelona time), to stay aligned with the US market.
🛟 What floats your boat
Grow the US fleet
Define boat acquisition priorities by location, boat category, and owner profile.
Lead prospecting and onboarding, focusing on owners who can bring valuable, reliable supply to the platform.
Ensure new listings meet Click&Boat's quality standards.
Identify opportunities to expand our presence in key US markets and boating destinations.
Retain and develop owners
Build strong relationships with key owners and operators across the US.
Spot owners at risk of becoming inactive and put retention plans in place.
Improve availability, calendar accuracy, pricing, and listing quality across the fleet.
Help owners maximize their performance and generate more bookings through Click&Boat.
Improve fleet performance
Monitor supply performance and identify barriers to booking conversion.
Improve owner responsiveness, booking acceptance rates, and the overall renter experience.
Analyze performance data to prioritize high-impact initiatives.
Make sure supply development drives sustainable growth in bookings and revenue.
Lead, recruit and scale the team
Directly manage 6 to 10 team members, with scope to grow the team as the US market develops.
Recruit, onboard, and develop new team members to support the expansion.
Set clear objectives, monitor performance, and coach your team to help them succeed.
Build a high-performing team with strong commercial execution and accountability.
Establish scalable acquisition and account management processes in close partnership with the VP Supply.
🧭 What you bring aboard
3+ years of relevant experience, including proven experience managing a commercial, supply, or account management team.
A demonstrated ability to recruit, onboard, and develop talent.
A track record in customer acquisition, account management, retention, and performance improvement.
The ability to combine strategic planning with hands-on execution in a fast-moving environment.
Strong analytical skills and a data-driven approach to decision-making.
Excellent communication and relationship-building skills.
Full proficiency in English is required.
Willingness to work from our Barcelona office between 11:00 and 20:00 to align with US business hours.
🌊 Bonus points (great to have, never a dealbreaker)
Knowledge of the US market.
Experience in a marketplace, travel, or rental business.
Additional languages, where relevant to the role.
🗺 The hiring journey
HR call with our Head of Talent Acquisition
Deep-dive with our VP Supply (including a mock call and a small business case)
Validation call with our COO
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
⛵ What awaits you aboard
🎯 Build a market from the ground up: you lead the relaunch of the US market and shape the team that makes it happen.
🌍 Exposure to the US market from Barcelona: work with US owners and operators while enjoying life in Barcelona.
🏖 23 days of paid leave.
🌴 8 extra days off (CAB days).
🍽 Restaurant tickets: €3.50 per worked day, 100% paid by CAB.
💶 Flexible retribution.
💪 Wellhub (sport & wellbeing discounts).
💻 Hybrid working arrangement: 4 days per week in our Barcelona office.
🚤 Boat licence: -40% via partnerships.
⛵ Boat hire vouchers for friends & family, no commission when you're on board, 50% commission for your immediate family.
🚲 Free bike parking, and discounted car parking with OCW.
Contract: Full-time, permanent.
Team: 8 to 10 direct reports.
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit "apply to this job" 🚀
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset, the sea is open to all. 🌊
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, People Strategy and HR Portfolio (Project) Management
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.
Position Summary:
The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built.
Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.
Key Responsibilities:
Design and run the HR Portfolio Management Office’s core operating mechanics
Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs
Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out
Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up
Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake
Serve as strategic thought partner to the VP, People Strategy & Transformation
Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle
Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on
Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP
Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle
Own capacity management and project plan oversight across the full HR initiative portfolio
Track progress against committed business outcomes, not activity completion alone, across every active HR initiative
Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead
Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council
Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone
Convene HR initiative stakeholders and Internal Communications on a recurring cadence
Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications
Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window
Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom
Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins
Represent HR in enterprise planning and governance forums
Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy
Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence
Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities
Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status
Required Skills & Qualifications:
10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems
A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction
Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated
Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build
Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar
Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives
Preferred Experience:
Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one
HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives
Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Paris, France; Barcelona, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris area or Barcelona
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris or Barcelona area
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
New York, New York, United States
ГибридseniorRelocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorRelocation expense coverage to NYC or SF (if needed)
New York, New York, United States
УдалённоseniorUSA (Remote); Canada (Remote)
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; EMEA - Remote
ГибридLondon, United Kingdom
ГибридLondon, United Kingdom
УдалённоМожно работать из любой страны
ГибридГеография найма не уточнена
УдалённоRemote, USA
ГибридleadBarcelona, Spain
ГибридГеография найма не уточнена
Paris, France; Barcelona, Spain
ГибридParis, France
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