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Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we make cities better by connecting customers, merchants, and courier partners through our platform. We are looking for a Support Manager to lead Team Leads, drive performance, and help scale support operations with a strong focus on service quality and continuous improvement. What you’ll be doing Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners Contribute to strategic initiatives and their execution in order to constantly improve the service proposition Guide and coach the team in order to improve the associate’s performance, personal development and happiness Implement new work procedures and features and encourage feedback around these Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements. Collaborate closely with other teams to meet the needs of the customers and improve overall level of service. Day-to-day in this role you’ll: Lead, coach, and develop a team of Team Leads to ensure high performance and engagement. Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels. Analyze performance data and identify opportunities for improvement. Partner with cross-functional stakeholders to solve operational challenges and improve the customer experience. Lead process improvement, automation, and AI adoption initiatives within Support. Support workforce planning, performance management, and team growth. Foster a culture of accountability, continuous learning, and operational excellence. Our humble expectations You can formulate yourself very well, both verbally as well as in written form in English and Kazakh or Russian You are customer obsessed and have experience in Customer Support or Customer Service. You have relevant experience in leading a team. You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance. Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise. You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills. You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. You have strong presentational skills and proficiency in Office tools What we offer A unique opportunity to lead and develop support leaders in one of Europe’s fastest-growing technology companies. High ownership and visibility, with the ability to directly influence team performance and customer experience. The chance to drive operational excellence, process improvements, and AI adoption at scale. A collaborative, low-hierarchy culture where your ideas and initiatives can make a real impact. Opportunities for professional growth, leadership development, and internal career progression. Competitive compensation, benefits, and the flexibility of working in a fast-paced, international environment. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Canada Workplace: remote ABOUT YOU   Xsolla is looking for a Senior Frontend Software Developer to join a team responsible for building the platform powering all user-facing experiences. This role offers a unique opportunity to collaborate with both local and international teams, focusing on user-centric software that elevates the digital experience for Xsolla’s global audience. In this role you will have the opportunity to contribute in building high-performance frontend solutions used by game developers worldwide. This position requires strong frontend and e-commerce experience, the ability to work on complex technical initiatives, and the capability to support predictable, reliable delivery.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Collaborate with product managers, designers, and backend engineers to translate complex requirements into intuitive user experiences. Design, build and evolve scalable, high-performance frontend web applications Participate in code reviews, share best practices, and help maintain high engineering standards within the frontend team. Work closely with DevOps to streamline CI/CD pipelines, improve deployment reliability, and enhance observability through metrics and monitoring tools. Own features end-to-end such as requirement refinement, implementation, testing, and delivery. Optimize frontend performance, focusing on loading times, rendering speed, and bundle efficiency. Ensure cross-browser and multi-device compatibility while meeting accessibility (a11y) and usability standards. Contribute to the modernization, refactoring, and continuous performance improvements to keep the platform scalable, maintainable, and aligned with product goals. Contribute and enforce engineering best practices across coding, documentation, testing, and review processes. Ensure strong automated test coverage and reliable CI/CD workflows that reduce manual effort and improve delivery predictability. Own operational excellence, including incident response, root-cause analysis, and long-term reliability improvements. Advocate for scalability, performance, security, and observability across the platform’s architecture and tooling. Identify technical risks, estimate complexity, and communicate trade-offs to leadership and stakeholders. Qualifications & Skills: At least 2+ years of experience holding a senior frontend development title. 7+ years of frontend software development experience with strong expertise in modern frontend frameworks at scale. Experience building or leading frontend development for e-commerce, gaming, or monetization platforms Extensive experience with Typescript, React, Redux or modern state management libraries. Experience with module federation, component architecture, performance optimizations, accessibility, RSC, and SSR patterns. Strong expertise in modern CSS frameworks and UX/UI design systems and principles. Solid understanding of microservices architecture and RESTful or RPC-style APIs integration and patterns. Proficiency with Node.js and MongoDB for server-side functionality. Experience with automated testing frameworks (Vitest/Jest) and end-to-end testing (Playwright/Cypress). Good understanding of bundling and compilation (e.g., webpack, rollup, vite, esbuild) Experience with CI/CD workflows (GitLab CI or similar), private registries, and secure artifact handling. Proven ability to influence technical decisions and drive change. Experience in a leadership role is a plus. Excellent interpersonal and communication skills facilitating effective collaboration with a cross functional team. Committed to writing high-quality code and continuously improving projects. Strong understanding of development best practices, including design patterns, testing methodologies, and an agile development process. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Strong English communication skills, both written and verbal Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.  Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Frontend Software Engineer, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

О компании: Глобальная финтех-экосистема, 16 лет на рынке. Объединяет процессинг платежей, мультивалютные бизнес-счета, BaaS и крипто-шлюзы в единую интеллектуальную инфраструктуру. Сейчас трансформируем инфраструктуру из human-operated финтеха в AI-native financial platform. О роли: Ищем Solution Architect / Agentic Systems Engineer Lead в Design Team. Вы будете владельцем технической архитектуры web-продуктов acquiring business line — payment pages, merchant dashboards, marketing websites. Плюс design и реализация AI-powered automation pipelines: от design-to-code до automated QA и design system management. Ключевые задачи: — Owner технической архитектуры web-продуктов: Angular SPA, NestJS BFF — Дизайн API и data flows между frontend и backend (PostgreSQL, MongoDB, Redis, Oracle) — PCI DSS compliance в payment-facing интерфейсах — Дизайн и реализация multi-agent pipelines: design-to-code, visual QA, component generation — MCP-серверы и tool integrations для AI-агентов команды — Менторство команды, architecture reviews, technical leadership Что важно: — 7+ лет в full-stack/backend, из них 2+ года в роли архитектора или tech lead — Подтверждённый опыт проектирования системной архитектуры (API, data flows, service interactions) — Production-опыт с PostgreSQL, MongoDB, Redis (schema design, оптимизация, кэширование) — Hands-on с LLM API — Понимание agent frameworks и паттернов (MCP, RAG, function calling, multi-agent orchestration) — Английский B2 Почему это интересно: — Реальный AI-native стек: multi-agent pipelines, MCP, agentic systems в production. — Архитектурная свобода + влияние на продукт уровня глобального финтеха.

Location: Belgrade - Savski Venac, Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English speaking Support Associate ⭐ 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 52500 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-3-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in the morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 Technical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2-3 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Seoul, South Korea; Tokyo Workplace: remote ABOUT YOU We are seeking a seasoned and talented Public Relations Manager to join Xsolla's Global Marketing team! In this role, you will support and make significant contributions to the planning, collaboration, execution, and measurement of our PR & Media Relations Campaigns in the Asia-Pacific region. Our goal is to foster and enhance a favorable image of our company among employees, potential candidates, clients, partners, influencers, industry leaders and gamers within the region. If you excel in writing, technology, and customer service, and you have a strong understanding of games tech, fintech, and forums, this role might be for you. We value team players who listen well, collaborate seamlessly, and are not hesitant to share innovative new ideas. As an individual, you should be responsible, trustworthy, and proactive. Working from our Kuala Lumpur or Tokyo office or remotely across the Asia-Pacific region, you will contribute to our regional communications strategies and report directly to the Vice President of Global Public Relations. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Foster relationships with Tier 1 and local media outlets and partners across Japan, South Korea, Southeast Asia, and the broader APAC region. Contribute to marketing communications plans, encompassing strategy, goals, budget, and tactics. Develop a strategic media relations plan to secure high-profile placements in print, broadcast, and online media across Japanese- and English-language outlets, with additional coverage in regional  games, fintech, and web3 events. Assist in coordinating all public relations activities, including event logistics and speaking opportunities at key regional games, fintech, and web3 events. Collaborate closely with the integrated marketing manager to create engaging content for audiences across traditional and new media platforms, with sensitivity to regional cultural norms and platform preferences (e.g., LINE, X/Twitter Japan, Naver). Utilize existing media relationships and cultivate new contacts within the business, technology, and gaming industry media across the APAC region, including key Japanese outlets such as Famitsu, 4Gamer, Dengeki, and Game Watch. Manage media inquiries and interview requests. Craft content for press releases, bylined articles, and presentation scripts. Continually evaluate opportunities for partnerships, sponsorships, and advertising within the region's gaming and entertainment ecosystem. Establish relationships with thought leaders, industry associations, and gaming ecosystem stakeholders to increase industry awareness across APAC. Keep abreast of industry trends affecting clients and the APAC gaming market, and make appropriate recommendations regarding the communication strategy surrounding them Engage in content creation focusing on though leadership, creativity, and maintaining a content bank of editorial ideas aligned with regional market plans. Requirements BA/MA degree in Marketing, Advertising, Communications, or a related discipline. 6-8 years of proven track record in strategizing and executing successful public relations campaigns at both domestic and international levels, with meaningful APAC market experience, including Japan. Strong networks with both local and international business and industry media outlets across the APAC region, including Japan. Relationships with content creators/influencers are an added advantage. Exceptional writing and editing skills – short form, long form, branded content, light ad copywriting. PR event planning and execution experience within the APAC region, particularly Japan and South Korea. Expertise in handling crisis communications. Prior work experience in the video game industry is a prerequisite, and fintech experience would be a bonus. Proficiency in localizing press releases for the Japanese market and an understanding of cultural nuances across the region. Freedom to Act: Ability to self-motivate, work independently across time zones, and contribute effectively within a globally distributed team environment. Size and Complexity: A proven track record of successfully managing a company's reputation and launching multiple products, while consistently projecting a positive, professional image of the organization across diverse APAC markets. Interaction: Willingness and ability to undertake special projects. Ability to handle confidential information with the utmost level of professionalism. Excellent performance in cross-functional project teams and with external vendors. External Relationships: Understanding of the comprehensive range of skills required to manage customer-centric relationships with partners and regional gaming ecosystem stakeholders. Additional Requirements As the successful candidate will be working across the APAC region, knowledge and understanding of Japan's Act on the Protection of Personal Information (APPI), as well as other local data privacy laws and business practices, will be essential. Fluency in Japanese and English is required. Proficiency in Korean or Mandarin is a bonus. BENEFITS At Xsolla, we know it isn't just about the paycheck. That's why our Benefits Program is designed to meet and enhance our team's physical, mental, and emotional well-being. We are all about personal and professional growth! Every Xsolla employee has a customized career roadmap, curated by the employee alongside their manager, that helps align company goals with individualized plans. To foster your growth at Xsolla, we offer in-house training, independent study, conference attendance, and higher education opportunities. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: New York Workplace: onsite ABOUT YOU We are seeking an enthusiastic and detail-oriented Events Coordinator to join our corporate services team! In this role, you will be responsible for planning, organizing, and executing a variety of events, from corporate gatherings to social celebrations. The ideal candidate will have a passion for event management, excellent communication skills, and the ability to multitask in a fast-paced environment.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Event Planning & Execution Develop event timelines, checklists, and production schedules. Assist in planning, logistics, and execution of in-person, virtual, and hybrid events. Coordinate catering services, including menu planning, dietary accommodations, and delivery logistics. Work with venue and third-party security teams to ensure safety protocols are in place and followed. Cross-Functional Collaboration Partner with internal teams (e.g., Marketing, Sales, Product) to align event goals with business objectives. Coordinate with external stakeholders including speakers, sponsors, and partners. Budget & Reporting Support budget tracking, invoice processing, and cost reconciliation. Collect post-event feedback and analyze ROI metrics to improve future events. On-Site Management Serve as the on-site event host, welcoming guests, introducing speakers, and making clear announcements for session start and end times, breaks, and transitions. Serve as a point-of-contact during event setup, execution, and teardown. Troubleshoot problems on the fly to ensure a seamless experience for all participants. Assist in coordination for an office renovation project Qualifications & Skills 3+ years of experience coordinating corporate or consumer events. Proven ability to manage multiple events and meet tight deadlines. Strong organizational skills and keen attention to detail. Excellent verbal and written communication skills. Proficiency with event management platforms (e.g., Cvent, Splash, Hopin) and productivity tools (e.g., Google Workspace, Microsoft Office). Flexibility to work evenings or weekends when events require. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Club Host, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Remote; Serbia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as an English-Speaking Support Associate ⭐ We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide. 💙 What you’ll be doing: As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting. 🌟 Day-to-day in this role, you’ll: Handle customer, courier, and merchant inquiries through live chat, phone, and email support Resolve escalations, operational issues, and time-sensitive cases quickly and professionally Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools Stay up to date with new processes, market changes, training materials, and internal updates 📝 Your profile: Excellent communication skills and plenty of patience Persistence, kindness, and empathy help you find the best solution for everyone involved Great attention to detail and strong focus You’re not intimidated by complex tasks that require quick thinking and good organization You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease Making fast decisions in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Serbian and English (C1) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays, we operate 24/7 You’re comfortable with new apps and systems , and adapt quickly to changes Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know. 🎁 What’s in it for you: Fully remote work Starting salary: 105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours) 5-day work week 60 minutes of paid break time - You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit At least 25 days of paid vacation , with a possibility for additional paid days off Private Health Insurance 15% cashback on your Wolt orders Access to the FitPass program 2-week structured onboarding program Structured mentoring from our Team Leads Training sessions, workshops, and learning opportunities to enhance your skills A clear career development path , your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company Wolt-wide training programs Employee Assistance Program for you and your immediate family A friendly, tolerant, and inclusive work environment All necessary equipment for your work (laptop, monitor, headset) ⏱️ Working hours: Wolt Customer Support operates 7 days a week, 365 days a year, 24/7. You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs. 💻 T echnical requirements: A strong and reliable internet connection and a suitable remote working environment without distractions This is a fully remote position, but all work must be performed from Serbia only Candidates must also be available to fully participate in the training and onboarding process 🚀 Next steps: What to expect from onboarding: Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor. We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Serbia Workplace: remote ABOUT YOU We are seeking a visionary Staff Software Engineer – Identity & Access Management to architect, build, and scale the foundational security layer of our global ecosystem. In this role, you will take full ownership of our authentication and authorization infrastructure, ensuring that millions of users can securely interact with our services. Working at the intersection of security, platform stability, and developer experience, you will lead the design of mission-critical systems—from identity federation and complex token lifecycles to fine-grained access control models. This is a high-impact position for an engineer who excels in the Golang ecosystem and thrives on the complexity of high-stakes security systems. You aren’t just implementing protocols; you are building a resilient, multi-tenant identity fabric that supports everything from global gaming integrations to sophisticated SaaS architectures. If you have a deep-seated passion for data privacy, a "security-first" mindset, and the technical depth to navigate the nuances of OAuth 2.0, OIDC, and beyond, you will find a home here.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. For more information, visit xsolla.com. QUALIFICATIONS & SKILLS Core Engineering Excellence Decade of Experience: 10+ years in backend or systems engineering, with at least 5 years dedicated to the Identity & Access Management (IAM) domain. Golang Mastery: Expert-level proficiency in Go, with a track record of building high-performance, concurrent, and scalable distributed systems. Cloud-Native Mindset: Proven experience deploying and managing services within Kubernetes environments (AWS or GCP). Identity & Security Deep-Dive Auth Protocols: Deep architectural understanding of OAuth 2.0, OIDC, JWT , and SCIM . Lifecycle Management: Hands-on experience with identity federation, sophisticated token management, and complex access control flows. Security First: Strong grasp of modern security best practices, encryption standards, and secure coding principles. BONUS POINTS Advanced Auth Models: Experience implementing fine-grained access control such as ReBAC, ABAC , or utilizing Open Policy Agent (OPA) . Ecosystem Knowledge: Familiarity with industry-leading identity providers and frameworks like Ory (Kratos/Keto), Keycloak, Auth0 , or ForgeRock . Scale & Architecture: Background in building multi-tenant architectures, specifically for global SaaS platforms or large-scale Gaming ecosystems. Community Footprint: Active contributions to Open Source Golang projects or security-focused libraries. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com    Explore more opportunities at: https://xsolla.com/careers

Location: Los Angeles, United States Workplace: onsite ABOUT YOU   We are looking for a Chief of Staff who is strategic, detail-oriented, and a natural leader to join our Executive Leadership team. The best candidate will be someone who thrives in a fastpaced, highly collaborative, and exceptionally dynamic setting and is excited to coordinate strategic initiatives, advise the CEO, and drive operational excellence across the organization. Strong organizational skills, executive communication skills, and strategic thinking are essential, along with experience in executive support, operations management, and cross-functional team leadership. The ability to manage multiple high-priority projects, adapt to changing priorities, and represent senior leadership will be key to your success in this role. If you’re passionate about driving operational efficiency and strategic alignment and love supporting developers in bringing their games to market, we would love to hear from you!   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Coordinate the execution of strategic initiatives to ensure alignment with company objectives. Act as a strategic advisor to the CEO, providing insights, proposing solutions, and assisting with decision-making. Plan and direct all administrative, financial, and operational activities for the organization’s CEO. Oversee and streamline agency operations and procedures. Prepare and compile documents for board meetings, leadership meetings, and other executive needs. Manage a multidisciplinary team, fostering a culture of collaboration and high performance. Represent the CEO in meetings and in communications with internal and external stakeholders. Qualifications & Skills: Bachelor’s degree or foreign equivalent in Business Administration, Communications, Marketing, or related field, plus two (2) years of experience as an Executive Assistant or related occupation. Office productivity tools: Confluence, Jira, Miro, Slack, and Microsoft Teams; Microsoft Office Suite (Outlook, Excel, and PowerPoint) and Google Workspace (Docs, Sheets, Calendar, and Slides) to manage executive calendars, prepare reports, and coordinate documentation and presentations. Customer Relationship Management (CRM) and Project Management Platforms: Salesforce and project management platforms (Asana and Trello) to support cross functional communication and track internal initiatives. Travel and expense management systems: managing complex travel schedules and processing expense reimbursements through SAP Concur and Expensify, ensuring compliance with company policy and timely submission of documentation. Corporate event planning and logistics: coordinating executive meetings, offsites, and company-wide events, including scheduling, vendor relations, budgeting, and execution logistics using Excel and Google Sheets. Document and contract workflow systems: overseeing the execution and management of sensitive internal documents and contracts using tools like DocuSign, Dropbox, and SharePoint, ensuring version control, secure storage, and timely follow-ups. Operational reporting and data support: compiling internal reports, project trackers, and business summaries in Excel and Google Sheets to support decision-making by senior leadership Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Chief of Staff, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Handling sensitive financial information/managing budgets/accessing funds Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. To Apply: Any interested applicant may click on the APPLY NOW button above to apply for this position or sent their resume to careers@xsolla.com.  Req. #: O-6044687489

Location: Tokyo Workplace: hybrid Field Marketing Manager｜Job Description English follows Japanese   ポジション概要 日本市場におけるField Marketing戦略の企画・実行をリードするポジションです。 業界イベント、カンファレンス、セミナー、ウェビナー、ラウンドテーブル、顧客向けイベント、パートナーイベントなど、さまざまなリアル・オンラインのマーケティング施策を通じて、ブランド認知の向上、リード獲得、顧客エンゲージメント、Pipeline創出、Revenue Growthに貢献します。他チームと連携し、ターゲット顧客に適した施策を企画し、実行から効果測定・改善まで一貫して担当します。本ポジションの勤務地は日本・東京です。     ABOUT US（会社概要）   Xsolla（エクソラ）は、ビデオゲーム業界が抱えるさまざまな課題を解決するために設計された、強力なツールとサービスを提供するグローバルなコマース企業です。インディーからAAAタイトルまで、あらゆる規模の開発会社が、資金調達、配信、マーケティング、マネタイズにおいてXsollaと提携しています。「ゲームの未来を信じる」という理念のもと、Xsollaは、ゲーム開発者により多くの機会とリソースを提供し続けることを使命としています。本社は米国カリフォルニア州ロサンゼルスにあり、商取引の記録管理を担う企業（Merchant of Record）として、これまでに1,500社以上のゲーム開発者が、より多くのプレイヤーにリーチし、ビジネスの成長を実現するサポートを行ってきました。Xsollaは、収益化の多様な選択肢と成功への道筋を提供し、開発者が“ゲームを楽しむ”ために必要なすべてを支援しています。詳しくはhttps://www.xsolla.com をご覧ください。      Field Marketing Manager, Japan   Position Overview We are looking for a Field Marketing Manager, Japan to lead the planning and execution of field marketing initiatives that drive brand awareness, customer engagement, lead generation, pipeline creation, and revenue growth in the Japanese market. This role will manage a broad range of field marketing activities, including industry events, conferences, seminars, webinars, roundtables, customer events, and partner programs. The ideal candidate will go beyond simply organizing events. They will understand why an initiative matters, who we need to reach, what business outcome we want to achieve, and how we measure success.　This role is based in Tokyo, Japan     ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and have helped over 1500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. RESPONSIBILITIES（職務内容） 1. Field Marketing Strategy 日本市場におけるField Marketing戦略・年間計画の策定 Global / APAC Marketing戦略とJapan Business Strategyとの連携 ターゲット業界、企業、顧客セグメントに基づいたField Marketing施策の企画 Event、Seminar、Webinar、Roundtable、Customer Eventなどのチャネルを組み合わせたIntegrated Campaignの企画 Field Marketing活動のKPI設定と継続的な改善 2. Events & Experiences 業界カンファレンス、展示会、セミナー、Networking Eventなどの企画・運営 Xsolla主催イベントおよび外部イベントへのスポンサーシップの企画・管理 イベントの目的設定、ターゲット設定、コンテンツ企画、集客、当日の運営、Follow-upまでの一貫した管理 イベントパートナー、Agency、Vendorとの調整・管理 Speaker、Customer、Partnerなどのステークホルダーとの調整 イベント後のLead Follow-upおよびSalesとの連携 3. Demand Generation & Pipeline Eventを活用したLead GenerationおよびPipeline Creation Pre-event / During-event / Post-eventのCampaign設計 MQL、SQLなどのBusiness KPIのトラッキング イベント参加者を継続的なCustomer Journeyにつなげる施策の設計 4. Content & Thought Leadership イベントやセミナーのテーマ・コンテンツ企画 Customer、Partner、Industry Expertとのコンテンツ制作 Panel Discussion、Roundtable、Executive Sessionなどの企画 日本のゲーム業界におけるXsollaのThought Leadership強化 Global / Regional Contentの日本市場向けローカライズ、翻訳等 5. Customer & Partner Marketing 既存顧客・パートナー向けイベントの企画 Customer Success Stories、Case Study、Customer Panelなどの企画 Key AccountとのRelationship Buildingを支援するExecutive Eventの企画 Strategic Partners、Industry Organizationsとの共同マーケティング Japan Gaming EcosystemにおけるXsollaのNetworkとVisibilityの向上 6. Budget & Vendor Management Field Marketing / Event Budgetの計画・管理 Event SponsorshipおよびVendor / Agencyの選定・交渉・管理 予算配分の最適化 Global / RegionalのBudget ProcessおよびApproval Processへの対応 1. Field Marketing Strategy Develop and execute the Field Marketing strategy and annual plan for the Japan market. Align Japan Field Marketing activities with Global / APAC Marketing strategies and Japan business objectives . Plan Field Marketing initiatives based on target industries, companies, and customer segments. Develop integrated campaigns combining events, seminars, webinars, roundtables, customer events , and other channels. Define KPIs for Field Marketing activities and continuously improve performance. 2. Events & Experiences Plan and execute industry conferences, trade shows, seminars, networking events, and other customer-facing experiences. Plan and manage Xsolla-hosted events and external event sponsorships . Manage the entire event lifecycle, including defining objectives and target audiences, content planning, attendee acquisition, on-site execution, and post-event follow-up. Coordinate and manage event partners, agencies, and vendors. Coordinate with key stakeholders, including speakers, customers, and partners. Manage post-event lead follow-up and collaborate closely with Sales. 3. Demand Generation & Pipeline Drive lead generation and pipeline creation through event and Field Marketing activities . Design and execute pre-event, during-event, and post-event campaigns . Track key business KPIs, including MQLs and SQLs . Design initiatives that connect event attendees and engagement to an ongoing customer journey . 4. Content & Thought Leadership Develop themes and content for events, seminars, and other customer-facing programs. Create content in collaboration with customers, partners, and industry experts. Plan and execute panel discussions, roundtables, executive sessions , and other thought leadership programs. Strengthen Xsolla's thought leadership and visibility within the Japanese gaming industry . Localize and translate Global / Regional content for the Japanese market. 5. Customer & Partner Marketing Plan and execute events and engagement programs for existing customers and partners. Develop Customer Success Stories, Case Studies, Customer Panels , and other customer-focused initiatives. Plan executive-level events that support relationship building with key accounts . Develop joint marketing initiatives with strategic partners and industry organizations . Strengthen Xsolla's network, visibility, and presence across the Japan gaming ecosystem . 6. Budget & Vendor Management Plan and manage the Field Marketing and Event budget . Select, negotiate with, and manage event sponsors, vendors, and agencies . Optimize budget allocation based on business priorities and performance. Manage and comply with Global / Regional budget and approval processes . QUALIFICATIONS（応募要件） 応募要件 5年以上のB2B Marketing / Field Marketing / Event Marketing経験 Technology、Gaming、SaaS、Platform、FintechなどのB2B企業での経験があることが望ましい カンファレンス、展示会、セミナー、Networking Event、Roundtableなどの企画・運営経験 Event / Field MarketingをLead Generationにつなげた経験 Marketing Budget、Agency、Vendor、Event Sponsorshipの管理経験 複数のStakeholderを巻き込み、プロジェクトを推進できる高いコミュニケーション能力 戦略立案だけでなく、自ら手を動かして実行できるHands-onな姿勢 言語 日本語：ネイティブレベル 英語：ビジネスレベル以上 求める人物像 自ら考え、主体的に行動できる方 「イベントを開催すること」ではなく、Business Impactを考えてMarketing施策を設計できる方 変化の多い環境でも柔軟に対応できる方 複数のプロジェクトを同時に管理し、優先順位をつけられる方 社内外のさまざまなStakeholderと良好な関係を構築できる方 データを見ながら施策を改善できる方 新しいアイデアや方法を積極的に試せる方 Qualifications 5+ years of experience in B2B Marketing, Field Marketing, or Event Marketing. Experience in B2B companies within Technology, Gaming, SaaS, Platforms, Fintech, or related industries is preferred. Proven experience planning and executing conferences, trade shows, seminars, networking events, roundtables, and other customer-facing programs. Proven experience leveraging Event / Field Marketing to generate leads and contribute to business growth. Experience managing Marketing Budgets, Agencies, Vendors, and Event Sponsorships. Strong communication and stakeholder management skills, with the ability to engage multiple stakeholders and drive projects forward. A hands-on mindset, with the ability to not only develop strategies but also execute initiatives independently. Languages Japanese: Native-level proficiency English: Business-level proficiency or above Ideal Candidate Profile We are looking for someone who: Thinks independently and takes ownership of their work. Designs marketing initiatives with a clear focus on business impact, rather than simply organizing events. Can adapt flexibly to a fast-changing environment. Can manage multiple projects simultaneously and effectively prioritize tasks. Can build and maintain strong relationships with a wide range of internal and external stakeholders. Uses data and performance insights to continuously improve marketing initiatives. Is proactive in testing and adopting new ideas, approaches, and tools. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Phoenix, Arizona Area Workplace: hybrid National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!    NRS' Retail Solutions bring our customers' small businesses to the next level by helping them monitor and grow their business more effectively. The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advance, and our future products too.   Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting potential customers, securing orders, and ensuring ongoing customer satisfaction. About the Opportunity: Earn commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products. Drive the completion of the application process, follow-ups, and close deals. Help our customers understand how to use our services effectively. Light tech support on your customers' equipment. Set up and follow up on installation and appointment schedules. Interact with multiple support levels, including Operations/Sales, Finance, and Help Desk. What we would like to see: Motivated Individual with at least 1-2 years’ experience in selling Merchant Services Prior experience with PoS implementation and sales. Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered Must be prepared to travel and go door-to-door visiting customers Basic computer skills – comfortable using tablet and/or Bluetooth equipment Knowledge of MS office and CRM required Ability to communicate, present and influence key stakeholders at all levels Proven ability to multitask while maintaining sharp attention to detail About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues.  Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Location: Kuala Lumpur Workplace: remote ABOUT YOU   We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products. The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement. You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion. This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Product Strategy & Roadmap Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs. Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators. Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions. Product Definition & Delivery Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements. Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences. Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery. Drive features from ideation through build, testing, launch readiness, and post-launch iteration. Cross-Functional Collaboration Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams. Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders. Support internal enablement by helping teams understand new features, user flows, and operational impacts. Partner & Platform Engagement Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks. Participate in partner discussions to clarify requirements, dependencies, and delivery expectations. Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap. Data, Insights, and Iteration Define and monitor key product metrics related to onboarding, engagement, and usage. Use data, user feedback, and partner insights to identify friction points and opportunities for improvement. Continuously refine products based on performance and evolving customer needs. Qualifications & Skills: Experience & Background 8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce. Proven experience delivering complex, cross-functional Fintech products from concept to launch. Experience with digital wallets, card issuing, payouts, or BaaS platforms. Strong technical fluency and comfort working closely with engineering teams and APIs. Product & Execution Skills Ability to translate ambiguous problems into structured product requirements and execution plans. Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers. Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously. Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows. Data-informed mindset with the ability to use metrics to guide decisions. Collaboration & Mindset Collaborative, humble, and solutions-oriented approach to problem solving. Comfortable giving and receiving feedback and reassessing assumptions as new information emerges. A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions. Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve. Proactive, hands-on attitude with a bias toward ownership and execution. Nice to Have: Familiarity with fraud management, risk, chargebacks, or compliance considerations. Experience in gaming, digital goods, and creator platforms. BENEFITS:  Convenient work toolsLatest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growthFree trainings and participation in specialized conferences Rich knowledge exchange within the company More perksHealth insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Canada; Remote USA Workplace: remote ABOUT YOU   We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products. The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement. You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion. This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Product Strategy & Roadmap Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs. Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators. Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions. Product Definition & Delivery Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements. Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences. Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery. Drive features from ideation through build, testing, launch readiness, and post-launch iteration. Cross-Functional Collaboration Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams. Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders. Support internal enablement by helping teams understand new features, user flows, and operational impacts. Partner & Platform Engagement Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks. Participate in partner discussions to clarify requirements, dependencies, and delivery expectations. Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap. Data, Insights, and Iteration Define and monitor key product metrics related to onboarding, engagement, and usage. Use data, user feedback, and partner insights to identify friction points and opportunities for improvement. Continuously refine products based on performance and evolving customer needs. Qualifications & Skills: Experience & Background 8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce. Proven experience delivering complex, cross-functional Fintech products from concept to launch. Experience with digital wallets, card issuing, payouts, or BaaS platforms. Strong technical fluency and comfort working closely with engineering teams and APIs. Product & Execution Skills Ability to translate ambiguous problems into structured product requirements and execution plans. Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers. Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously. Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows. Data-informed mindset with the ability to use metrics to guide decisions. Collaboration & Mindset Collaborative, humble, and solutions-oriented approach to problem solving. Comfortable giving and receiving feedback and reassessing assumptions as new information emerges. A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions. Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve. Proactive, hands-on attitude with a bias toward ownership and execution. Nice to Have: Familiarity with fraud management, risk, chargebacks, or compliance considerations. Experience in gaming, digital goods, and creator platforms. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision plans, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Senior Product Owner, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/managing budgets/accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

Location: Berlin, Germany; France; Georgia; Iberia, Spain; Lisbon; Istanbul; Serbia; Barcelona; London, United Kingdom Workplace: remote ABOUT YOU   We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products. The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement. You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion. This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Product Strategy & Roadmap Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs. Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators. Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions. Product Definition & Delivery Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements. Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences. Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery. Drive features from ideation through build, testing, launch readiness, and post-launch iteration. Cross-Functional Collaboration Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams. Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders. Support internal enablement by helping teams understand new features, user flows, and operational impacts. Partner & Platform Engagement Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks. Participate in partner discussions to clarify requirements, dependencies, and delivery expectations. Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap. Data, Insights, and Iteration Define and monitor key product metrics related to onboarding, engagement, and usage. Use data, user feedback, and partner insights to identify friction points and opportunities for improvement. Continuously refine products based on performance and evolving customer needs. Qualifications & Skills: Experience & Background 8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce. Proven experience delivering complex, cross-functional Fintech products from concept to launch. Experience with digital wallets, card issuing, payouts, or BaaS platforms. Strong technical fluency and comfort working closely with engineering teams and APIs. Product & Execution Skills Ability to translate ambiguous problems into structured product requirements and execution plans. Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers. Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously. Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows. Data-informed mindset with the ability to use metrics to guide decisions. Collaboration & Mindset Collaborative, humble, and solutions-oriented approach to problem solving. Comfortable giving and receiving feedback and reassessing assumptions as new information emerges. A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions. Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve. Proactive, hands-on attitude with a bias toward ownership and execution. Nice to Have: Familiarity with fraud management, risk, chargebacks, or compliance considerations. Experience in gaming, digital goods, and creator platforms. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: Almaty, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. With outstanding customer care, our Support teams are the glue that keeps the Wolt marketplace running smoothly. We ensure seamless interactions between customers, merchant partners, and courier partners every single day. As a Support Team Lead, you’ll take ownership of our local support operations, lead by example, and empower your team to deliver consistently high-quality service. You’ll play a key role in driving performance, developing people, and continuously improving how we support our partners across the country. What you’ll be doing Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment Create a customer-obsessed culture by leading by example Own your team’s performance, including KPIs, productivity, and service quality Set clear performance goals and provide regular, constructive feedback Manage daily operational needs such as shift planning and scheduling Lead shifts when needed, supporting representatives and shift leaders to ensure smooth and effective operations Collaborate closely with other teams to continuously improve the overall support experience Communicate effectively with all customer groups (customers, courier partners, and merchants), adapting tone and approach as needed Actively contribute as a member of the group leadership team, supporting decision-making and team success Take ownership of support-related projects and approach them with creativity and a continuous improvement mindset Our humble expectations Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time Proven experience leading and managing a customer service or support team Experience setting performance goals and delivering regular performance feedback Ability to work full-time from the office, Monday–Friday, 09:00–18:00 Good working proficiency in Kazakh, Russian, and English At least 1 year of experience at Wolt or experience as a Shift Lead Next steps If you’re excited about working in a fast-growing environment, taking ownership, and being part of an ambitious and supportive team, we’d love to hear from you. Applications are reviewed on an ongoing basis, so don’t wait — apply today and remember to attach your CV. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Montreal Workplace: remote ABOUT YOU The ideal candidate will be responsible for designing, implementing, and managing cutting-edge network and infrastructure solutions, as well as providing support to development teams. ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Ensure the smooth operation of the company's geo-distributed infrastructure Maintenance and configuration of network equipment, bare metal servers, NAS Maintenance and configuration of virtualization system (VMWare) Administer multiple Linux servers Monitor the status of services and prompt resolution of emerging problems Automate administrative tasks Participate in the development and improvement of infrastructure Interact with developers, database administrators, DevOps engineers, architects Qualifications & Skills 5+ years of experience in a similar position Excellent knowledge of configuring and operating active network equipment: switches, routers, firewalls Strong knowledge of network technologies: VLAN, STP, static routing, PBR, OSPF, BGP, ACL, IPSEC, OpenVPN, DNS, DHCP, etc. Experience with VMWare: vCenter, vSAN, Distributed Switch, HA Working knowledge of HP/Dell servers and storage systems Experience in the administration of Debian/Ubuntu family Linux Experience in the administration of monitoring systems, logging, and collection of metrics Intermediate or higher level of spoken and technical English Excellent interpersonal and communication skills Strong analytical and problem-solving abilities Ability to collaborate with cross-functional teams Nice to Have Knowledge/experience with DevOps practices Experience with IaC, Ansible/Puppet/Terraform configuration management systems Experience with Google Cloud Platform or Amazon Web Services Understanding of information security principles, experience with SOC2/PCI DSS infrastructure Familiarity with Kanban methodology A big plus will be the experience of working on large projects with a significant personal contribution Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Location: Remote Workplace: remote ABOUT YOU We are looking for a User Acquisition (UA) Manager who is data-driven, proactive, collaborative, and execution-focused to join our Marketing / Growth team. The best candidate will thrive in a fast-paced, highly collaborative, and exceptionally dynamic setting and be excited to plan, launch, and optimize paid media campaigns that grow users and revenue for Xsolla-supported titles and products. Strong analytical thinking, performance marketing expertise, and stakeholder communication are essential, along with experience in mobile and/or PC/console game marketing, growth marketing, or performance advertising. The ability to manage multiple campaigns at once, prioritize quickly, and turn insights into action will be key to your success in this role. If you’re passionate about scaling marketing performance through smart testing and optimization and love gaming—especially understanding what motivates players and how creative + targeting + measurement come together to drive growth, we would love to hear from you! ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Support and help execute day-to-day user acquisition campaigns across key paid channels (Meta, Google/YouTube, LinkedIn, Mobile DSP 's) in alignment with product goals and growth targets. Plan, launch, and optimize performance campaigns across B2B and B2C objectives, driving measurable outcomes like leads, installs, registrations, purchases, and ROAS . Contribute to a structured testing roadmap across targeting, creative concepts, bidding strategies, and landing flows, helping prioritize tests and document results. Monitor campaign performance regularly; flag performance shifts and surface optimization recommendations (budget pacing, creative rotation, audience adjustments, bid changes) to senior team members. Work closely with Art and Design teams to help brief and iterate on ad creatives, tying feedback to performance data and campaign learnings. Collaborate with Product and Analytics stakeholders to support accurate tracking setup (UTMs, pixels, SDK events, attribution tools) and ensure campaigns are measurable end-to-end. Contribute to recurring performance reports (weekly/monthly) with clear summaries of what's working, what isn't, and suggested next steps, with support from senior teammates as needed. Assist with budget tracking and spend pacing across campaigns, flagging discrepancies and helping ensure performance stays on target. Keep campaign documentation, learnings, and best practices organized and up to date to support team efficiency and institutional knowledge. Coordinate with cross-functional teams to help ensure campaigns align with product launches, promotions, and key seasonal moments. Qualifications & Skills: 2+ years of experience in Performance Marketing, Paid Media, or Growth Marketing with hands-on exposure across B2B and/or B2C campaigns; some familiarity with mobile UA is a plus. Hands-on experience managing campaigns across one or more major advertising platforms  (Meta Ads Manager, Google Ads/YouTube, or LinkedIn Ads) with growing comfort across multiple channels. Working knowledge of performance metrics across B2B (CPL, MQL , pipeline contribution, CAC ) and B2C ( CPA , ROAS , LTV , conversion rates) contexts, with the ability to use data to flag trends and suggest optimizations. Comfortable in Excel/Google Sheets for reporting and performance tracking; able to work with dashboards and communicate findings clearly to your immediate team. A collaborative team player who can work cross-functionally with creative, sales, and product teams, communicating clearly and following through on shared priorities. Organized and reasonably self-directed, with the ability to manage multiple campaigns and tasks with some guidance. Nice to Have: Some hands-on exposure to mobile UA platforms (e.g., Meta App Campaigns, Apple Search Ads, Google UAC ) and/or attribution tools (e.g., AppsFlyer, Adjust). Some experience with A/B testing, landing page optimization, or funnel analysis, even if early-stage or limited in scope. A developing understanding of audience segmentation and how targeting strategies differ between B2B and B2C campaigns. Comfort with GA4 or similar web analytics tools and an ability to connect paid performance to basic on-site metrics. Familiarity with project management tools like Jira, Confluence or Notion is a bonus. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Junior UA/Growth Manager position, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Montreal; Canada Workplace: remote ABOUT YOU We are looking for a Full-Stack Engineer who is curious, detail-oriented, and collaborative to join our Engineering team. The best candidate will be someone who enjoys working in a fast-paced, team-oriented environment and is eager to contribute to end-to-end solutions, learn scalable architecture patterns, and help improve performance and reliability across both frontend and backend systems.   Proficiency in React and modern frontend development practices, along with backend experience in Go (or a similar language) is essential, along with exposure to microservices architecture and containerized environments using Docker and Kubernetes. The ability to contribute to features from concept to production, assist in troubleshooting system issues, and participate in performance optimization efforts will be key to your success in this role.   If you're passionate about building full-stack experiences that power impactful products and are excited to grow your skills within gaming, payment, and digital commerce ecosystems, we would love to hear from you!     ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Contribute to the development and maintenance of full-stack applications that power core products and platforms. Build responsive, performant user interfaces using React. Develop and maintain backend services using Go and event-driven architectures. Work with microservices in containerized environments using Docker and Kubernetes. Participate in architecture discussions and contribute ideas that improve performance and maintainability. Collaborate with engineers, product managers, designers, and QA to deliver features end-to-end. Monitor and debug your code in production, contributing to application reliability and performance improvements. Write automated tests and follow CI/CD best practices to ensure quality deployments. Participate in code reviews, technical discussions, and knowledge sharing across teams. Join on-call rotation to support production systems and assist in incident response. Qualifications & Skills 2–4 years of full-stack development experience. Proficiency in React and modern frontend development practices. Backend experience in Go or a similar language. Understanding of microservices architecture and event-based communication patterns. Exposure to container orchestration and cloud infrastructure (e.g., Kubernetes, Docker). Basic understanding of observability, monitoring, and performance optimization. Ability to assist in troubleshooting production issues and analyzing system behavior. Nice to Have Experience with React Native for mobile development. Interest or background in gaming, payments, or commerce systems. Exposure to adtech or offer monetization platforms. Familiarity with Kafka or equivalent streaming platforms. Familiarity with Redis or other in-memory data stores. Experience with cloud platforms (e.g., AWS, GCP, or Azure). Exposure to ClickHouse, Postgres, or other analytical/OLAP/OLTP databases. Any experience working on internal platforms or developer-facing tools. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Lead Software Engineer (Mobile Native), we will conduct a background check that may include the following. Criminal history check. Employment verification. Education verification.   Relevance to job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/ managing budgets /accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com