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Location: Dubai, UAE Workplace: onsite The Data Protection Intern supports the Privacy Office in keeping the company compliant with UAE data protection laws. The role gives hands-on exposure to the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Key responsibilities Create and maintain our data inventory and Records of Processing Activities (RoPA), including data categories, purposes, legal bases and retention periods. Assist with DPIAs and privacy reviews Update data privacy policies and procedures to reflect regulatory changes and business needs. Help track regulatory updates. Update data maps and data flow inventories with business teams. Requirements Pursuing or Recent graduate in Law, Information Security, Business or a related field. Genuine interest in data protection and basic knowledge of Middle East data privacy laws, particularly the UAE Personal Data Protection Law (PDPL). Clear written English, strong attention to detail and discretion with confidential information. Nice to have familiarity with UAE PDPL and progress toward CIPP/E or CIPM What you will learn and what we offer By the end of the internship, you will be able to: Build and maintain a record of processing activities. Contribute to a DPIA from scoping to recommendations. Explain how the UAE onshore and free zone data protection regimes differ.

Location: Riyadh, KSA Workplace: onsite We're looking for an experienced Portfolio Growth Manager to own the growth and health of Tabby's card program end-to-end. This role sits at the intersection of scheme relationships, compliance and commercial strategy working closely with Card Scheme, Compliance, Risk and Product to grow card issuance, activation and usage while keeping the program fully aligned with scheme rules and regulatory requirements. You'll lead portfolio growth initiatives, manage scheme relationships and reporting, and own the compliance obligations tied to the card program — from scheme mandates to regulatory requirements. You're comfortable balancing a commercial growth agenda with the discipline compliance demands. If you enjoy growing a card program commercially while also being the person who keeps it compliant and audit-ready, this role is for you. Key Responsibilities Own portfolio growth strategy for Tabby's card program including driving growth across the funnel and identify and execute growth levers pricing, incentives and partnerships. Manage day-to-day relationships with card schemes, including program reporting, mandates, incentives and new scheme initiatives. Ensure the card program's ongoing compliance with scheme rules, regulatory requirements and internal risk policies. Partner with Compliance, Risk and Legal to manage scheme audits, certifications and regulatory filings related to the card program. Track and report portfolio performance (activation, spend, retention) and compliance status to internal and external stakeholders. Stay ahead of scheme rule changes and regulatory updates, translating them into action plans across the business. Collaborate with Product and Engineering to prioritize features that support both growth and compliance goals. Skills, Knowledge and Expertise 3–4 years of experience in banking or fintech, with direct exposure to card programs, scheme management or compliance. Working knowledge of card scheme rule and the regulatory requirements governing card programs. Strong analytical skills, comfortable working with portfolio performance data to drive growth decisions. Excellent stakeholder management skills to work across Compliance, Risk, Marketing, Product & Tech and external scheme partners. Strong written and verbal communication skills in English & Arabic a must Benefits We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fintech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.

Location: Riyadh, KSA Workplace: onsite This is a role for a true hunter. We are scaling one of the fastest-moving BNPL platforms in the region, and we are looking for a hungry, self-driven Business Development Executive to take our SME merchant acquisition engine to the next level. This is a 100% outbound sales role — there are no inbound leads and no pre-assigned deals. You'll be set up with the tools and prospect lists to hit the ground running, but building your pipeline from zero is on you. You will own the full sales cycle end-to-end: identifying high-potential SME merchants, opening doors with founders and decision-makers, running consultative discovery, pitching game-changing financial solutions, negotiating commercial terms and driving merchants all the way through onboarding to live activation. If you thrive in a fast-paced, high-growth, entrepreneurial environment, love the thrill of the close, and want real ownership from day one — this is your seat. Key Responsibilities Build the Pipeline — From Zero • Own end-to-end pipeline generation through relentless, self-generated outbound activity. • Use the tools and prospect lists provided as a launchpad — then take the pipeline far beyond them. • Research and map high-potential SME merchants, verticals and micro-markets. • Identify and engage business owners, founders and key decision-makers. • Execute high-volume cold calling, multi-channel outreach, field visits and merchant meetings. • Consistently generate qualified opportunities with zero reliance on inbound or marketing-sourced leads. • Keep the funnel healthy — continuously replenish, qualify and prioritise. • Use CRM and sales data to track your KPIs, read your funnel and sharpen conversion. Sell, Close, Activate • Own opportunities end-to-end: prospect > discovery > pitch > close > onboarding > activation. • Run consultative, value-based discovery with SME owners to uncover real business pain. • Pitch and sell BNPL, LTF and our expanding suite of merchant financial solutions. • Deliver compelling product demos and tailored commercial proposals. • Handle objections with confidence and drive deals to signature. • Stay hands-on until the merchant is fully live and transacting. Commercial & Negotiation • Lead commercial conversations with SME merchants and articulate clear value. • Negotiate within approved commercial frameworks to land win-win outcomes. • Secure the right internal approvals and keep deals moving at pace. • Escalate complex commercial matters appropriately — while retaining full ownership of the opportunity. Cross-Functional Collaboration • Partner closely with Risk, Scoring, Onboarding, Product and Operations. • Understand internal requirements and constraints and work with them, not around them. • Proactively chase down blockers and drive outstanding actions to closure. • Act as the bridge between the merchant and internal stakeholders. • Feed merchant insight and market intelligence back into the business. Merchant Experience & Growth • Support merchants through a smooth, friction-free onboarding journey. • Drive activation and follow up post go-live to ensure adoption. • Spot early issues, capture merchant feedback and route it to the right teams. • Be genuinely merchant-obsessed — the relationship does not end at signature. Product & Market Agility • Become a subject-matter expert on BNPL and LTF. • Ramp fast on new propositions as they launch — including SME Financing and Tabby Card. • Adapt pitch, positioning and messaging as products, processes and market conditions evolve. • Thrive in ambiguity — we are building as we scale. Skills, Knowledge and Expertise • 1–2 years of professional experience in sales, business development or another target-driven commercial role. • Proven outbound sales and prospecting track record — you have personally generated your own pipeline. • Demonstrated ability to create opportunities independently, from a standing start. • Bachelor's degree. • Fluent Arabic and English. • Exceptional communication, presence and interpersonal skills. • Strong commercial acumen and negotiation ability. • Comfortable and energised by a target-driven, high-accountability environment. • Ability to independently own, manage and forecast a pipeline. • Comfortable working with CRM and sales data — tracking KPIs, analysing your funnel and prioritising on evidence (Excel / Google Sheets level) • Grit, resilience, persistence and relentless follow-through. Nice to Have (Not a Deal-Breaker) • B2B or SME sales exposure. • FinTech, BNPL, payments, banking or lending background. • Financial or technology solution selling. • Merchant acquisition or field sales experience. • Track record selling directly to business owners and decision-makers. • CRM proficiency and data-driven pipeline discipline. • Strong Excel / Google Sheets and CRM reporting — pivot tables, dashboards, basic funnel analysis. Benefits We are an international team of inspired professionals located all over the globe. We  have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.

Location: Kuwait City, Kuwait Workplace: onsite About Tabby: Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups. We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region. If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you. About the role: We are looking for a hands-on Senior Risk Manager to help build Tabby’s risk capabilities in Kuwait, with combined responsibility for enterprise and credit risk. As one of our first local hires, you will establish the governance, policies, risk appetite and reporting required for launch, while providing credit risk oversight as the portfolio grows. You will work closely with Kuwait leadership and Group Risk, as well as Product, Compliance, Finance and Operations, to ensure we scale responsibly and meet local regulatory expectations. Key Responsibilities Building and maintaining Tabby’s local risk management framework for Kuwait, covering enterprise and credit risk and aligning it with Group standards and applicable regulatory requirements. Developing the local risk strategy, risk appetite statement, policies, limits, governance forums and management reporting required for launch and ongoing operations by aligning with Group standard and adapted to local requirements Owning the enterprise risk process, including risk identification and assessment, the risk register, key risk indicators, emerging-risk reviews, residual risk positions and remediation tracking. Providing independent risk challenges on new products, partnerships, customer journeys, operating models and other material business initiatives. Leading local credit risk oversight across the customer lifecycle, including underwriting and eligibility rules, credit limits, affordability, collections outcomes and portfolio quality, focusing on local regulatory requirements. Partnering with Group Risk and Product teams to calibrate credit strategies for Kuwait and assess model, policy and limit changes. Establishing clear early-warning indicators, thresholds and reporting to support timely, data-informed risk decisions. Preparing risk assessments, reporting and recommendations for local leadership, risk committees, the Board and regulators, as applicable. Supporting licensing activities, regulatory submissions, examinations and information requests in partnership with Compliance, Legal and other control functions as well as acting as primary risk contact for Internal Audit Coordinating risk input into business continuity, outsourcing and third-party risk, operational incidents and control assessments. Promoting a practical risk culture and helping teams understand how risks should be identified, assessed, escalated and managed as well as ensuring material risks and control gaps are escalated and addressed at the right level. Helping shape the future Kuwait risk organisation and supporting hiring as the business scales. You should apply if You have strong risk management experience within banking, fintech, consumer lending, payments or another regulated financial-services environment. You bring meaningful hands-on experience across both enterprise risk and credit risk, rather than exposure limited to governance or oversight. You have built or materially improved risk frameworks, policies, risk appetite, governance structures, reporting and control processes. You understand consumer credit risk across underwriting, credit policy, portfolio monitoring, collections performance and loss drivers.. You understand enterprise risk disciplines including risk and control assessments, KRIs, incident and issue management, operational resilience, third-party risk and emerging risks. You understand the Kuwait regulatory environment; experience engaging with the Central Bank of Kuwait or another GCC financial-services regulator. You can operate independently in a new-market environment and are comfortable building the essentials yourself before a wider team is in place. You can balance strong governance with practical, proportionate execution and constructively challenge senior stakeholders when required. You communicate complex risk topics clearly and can prepare decision-ready materials for leadership, governance forums and regulators. You work effectively across Product, Data, Operations, Compliance, Finance, Legal and Internal Audit. You hold a bachelor’s degree in Finance, Economics, Risk Management, Business, Mathematics or a related field; FRM, PRM, CFA or a comparable qualification is an advantage. You are professionally fluent in English; Arabic is an advantage

Location: Riyadh, KSA Workplace: onsite We're looking for an  Information Security Specialist (GRC) to join Tabby! The successful candidate will independently execute governance, risk, and compliance activities across the Tabby's information security programme. Key Responsibilities Information Security Governance Maintain and update the information security governance framework documentation, policy library, and associated standards and procedures. Draft and revise information security policies, standards, and baselines, ensuring alignment with applicable regulatory requirements and business objectives. Monitor and track changes in legal, regulatory, and contractual requirements affecting information security (SAMA CSF, PDPL, NCA ECC, PCI-DSS), updating the compliance register accordingly. Maintain and update role and responsibility matrices (RACI), information security governance committee documentation, and reporting packs. Coordinate security governance committee meetings — preparing agendas, minutes, and action tracking. Produce internal and external communication materials related to information security governance, policies, and programme updates. Information Risk Management Execute information security risk assessments independently, applying the organization's risk assessment methodology and producing complete risk registers with identified threats, vulnerabilities, likelihood, impact, and treatment plans. Maintain and update the information asset register — tracking asset owners, classifications, and associated risk profiles. Lead business impact assessment (BIA) data collection activities, coordinating with asset owners and business units to capture accurate recovery objectives and criticality ratings. Conduct control effectiveness evaluations for key information security controls, documenting findings and escalating gaps to the Lead for treatment. Coordinate third-party information security risk assessments — preparing assessment questionnaires, reviewing vendor responses, and producing risk summaries. Integrate risk and vulnerability data into procurement reviews, project onboarding, and change management processes. Prepare periodic risk reports for senior review, highlighting emerging risks, significant changes in the risk profile, and the status of risk treatment actions. Compliance & Programme Development Monitor the organization's compliance posture against SAMA CSF, NCA ECC, PDPL, ISO 27001, and PCI-DSS — tracking control status, identifying gaps, and coordinating remediation. Coordinate internal and external audit activities — gathering evidence packages, liaising with auditors, tracking findings, and monitoring remediation progress. Support the preparation of regulatory submissions, self-assessments, and compliance attestations required by SAMA, NCA, and PCI Council. Maintain and enhance the security awareness programme — developing training materials, scheduling communications, and tracking completion metrics. Monitor KPIs and KRIs for the information security programme, preparing accurate and timely dashboards for senior management review. Support the integration of information security requirements into procurement, project management, and change control processes. Cross-Functional & General GRC Support Maintain the information security policy, standard, and procedure library — managing version control, review cycles, and distribution. Support information security initiatives across business and technology teams, providing GRC subject matter expertise on projects and change programmes. Conduct information classification reviews and document security requirements for key business and IT projects. Deliver information security awareness sessions and materials to targeted staff groups. Provide analytical support for GRC team reporting, data gathering, and programme tracking activities. Skills, Knowledge and Expertise Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field. 1–3 years of professional experience in information security governance, risk management, compliance, or a closely related field. Hands-on experience with risk assessment execution, policy development, or compliance monitoring is required. Prior exposure to SAMA CSF, ISO 27001, PDPL, or NCA ECC requirements is a strong advantage. Experience in a regulated Fintech or banking environment is preferred. ISO 27001 Foundation or Lead Implementer (preferred). CompTIA Security+ or equivalent. Working toward CRISC (Certified in Risk and Information Systems Control) or CISM. Benefits We are an international team of inspired professionals located all over the globe. We  have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.

Location: Kuwait City, Kuwait Workplace: onsite About Tabby: Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups. We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region. If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you. About the role Tabby is the leading shopping and financial services app in the Middle East - 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team. This is a founding role. You'll support building the compliance function in Kiwait rather than inherit one, and act as our principal contact with the Central Bank of Kuwait. Key Responsibilities Own the CBK relationship - correspondence, inspections, information requests and supervisory dialogue Lead the compliance workstream of our CBK registration and licensing programme Build the Kuwait compliance framework from scratch: policies, controls, monitoring plan and risk assessments Act as MLRO - own the AML/CFT programme, including STR filing, CDD, sanctions screening and transaction monitoring Maintain the BNPL consumer protection framework covering dispute resolution, fee transparency and complaint handling Track regulatory change, assess business impact and drive implementation with the relevant owners Prepare compliance reporting for CBK and papers for the audit and risk committees Conduct regular compliance assessments and audits, proactively identifying potential areas of non-compliance and recommending corrective actions to mitigate risks and ensure adherence to regulatory standards. Provide strategic guidance and support to various departments within the organization on compliance-related matters, including regulatory changes and updates, ensuring that all business activities are conducted in a compliant manner. Design and roll out efficient and effective compliance processes, leveraging technology and innovative solutions to streamline compliance workflows and enhance operational efficiency. Collaborate with internal stakeholders, including senior management, to integrate compliance considerations into all aspects of business operations, including product development, marketing, and customer service. Skills, Knowledge and Expertise 5+ years in compliance, AML/CFT or regulatory advisory within a CBK-regulated business - a Kuwaiti bank, finance company, exchange house, or registered e-payment or e-money provider Direct experience dealing with the CBK , including inspections and regulatory submissions Working knowledge of the CBK e-payment of funds regime and Kuwait's AML/CFT framework A track record of building frameworks, not only administering them Professional Arabic and English, including drafting regulatory correspondence in Arabic

Location: Cairo, Egypt Workplace: onsite Role Overview We’re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You’ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution. Key Responsibilities Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement. Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs. Create practical, scenario-based learning that helps agents apply knowledge to real customer situations. Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content. Co-create with Trainers and SMEs to make sure learning is accurate,  practical and facilitator-ready. Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools. Use learner feedback, assessment results, QA insights, and operational data to continuously improve content. Skills, Knowledge & Expertise Excellent written English and Arabic , with strong editing, formatting, and content structuring skills. At least 2 years of experience in instructional design and eLearning creation . Hands-on experience with learning and design tools such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms. Able to work independently and take ownership of projects with minimal guidance , from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution. Strong writing and visual storytelling skills , with the ability to make complex information simple and easy to understand. Hands-on experience using AI models and digital tools to automate and scale L&D work , including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning faster, more scalable, and more effective . Comfortable working cross-functionally , especially with Product, Tech, and Operations teams. Portfolio required: Candidates should be able to demonstrate previous instructional design work, including examples of curriculum design, training materials/eLearning, and visual learning design . Ramp-Up Expectations We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like: Month 1: Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs. Month 2–3: Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers. Month 4+: Own learning projects end-to-end — from brief to delivery — and become the go-to for anything instructional design in agent education. Preferred Qualifications 3+ years overall in L&D, CX enablement, or content design (minimum 2 years in instructional design). Bonus if you’ve worked in CX, product, or tech startups . Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice). Experience collaborating with training, QA, compliance, or product teams Experience supporting multilingual teams or agents with limited English proficiency is a plus. Success in this role will be measured by: Training effectively prepares agents for new products, processes, and launches. Learning is clear, practical, engaging, and easy to apply on the job. Strong learner feedback and knowledge/assessment results. Learning gaps, confusion, and rework are reduced. Content is quickly and effectively adapted based on product changes, performance data, and feedback.

Location: Dubai, UAE Workplace: onsite About the Role At Tabby, the LLM (Large Language Model) Agent handles most transactional contacts. What reaches a human is the hard part: judgment, research, empathy, and landing on a resolution the customer accepts as fair. This role owns how well we do that. You define what a good customer conversation looks like and you build the capability across our managers to deliver it consistently. One question sits behind every conversation we look at: did we exhaust the opportunity to serve this customer. The work happens through our Leaders. You build their ability to see the missed opportunities inside their own teams' conversations, and you hold them accountable for acting on them. Key Responsibilities Customer Centricity Standard Define what a good customer conversation looks like and keep it to a short set of criteria. Evaluate on a single judgement per interaction: did it meet the standard, and if not, which of three to five reasons explains it. Keep the standard current as products, policies, and customer journeys change. Manager Enablement Set the customer centricity standard and equip Team Leaders and Operation Managers to apply it with their teams. Run ticket-solving sessions with managers to surface the opportunities they walk past. Assess how Team Leaders coach their agents, using LLM analysis. Coaching of agents sits with the Team Leaders. This role makes sure that coaching is good. CSAT Own the diagnosis of CSAT: what drives it, where it breaks, and who fixes it. Build the ability to recover CSAT even on outcomes the customer will not like. Split detractors into skill, will, or product and uncontrollable, so every point has a cause and an owner. Report blended CSAT and controllable CSAT as two separate numbers. Route product-driven dissatisfaction to product owners via the Experience Leads. LLM Quality Own the LLM Quality Team, which runs checklists, per-conversation evaluation, and structured feedback into LLM agent “guidance” or prompt. Specialize evaluators by product stream and pair them with the Experience Leads. Maintain the LLM evaluation model separately from the human one, where LLM Agent checkers are more detailed, while human quality is outcome driven. Analysis & Insight Work across everything we have on the customer: evaluation results, CSAT and DSAT verbatims, VoC, complaints, escalations, repeat contacts, and the conversations themselves. Dissect the data, and work with Analytics and with the analyst in the function to get what you need. Turn findings into refreshers, training triggers, and process changes with named owners and dates. Measure the function on whether a driver actually moved. Build a small team of high-skill owners with real accountability for outcomes. Skills, Knowledge & Expertise Experience coaching people to win customers over, in telesales, retail, hospitality, or service recovery. Not so much a checklist owner. Rather a sales coach. We have the product that we have to sell - the agents must be fluent in making the customers satisfied with the outcome regardless of excuses. Data fluent. You can take a large dataset, dissect it, and explain what it means without someone translating it for you. Comfortable working across large datasets and dashboards. Calm and measured. A track record of leading change that met resistance and made it stick. Able to hold a position with senior stakeholders on evidence, and change it when the evidence changes. 7+ years in CX, service, or sales coaching leadership, with real ownership of outcomes. Comfortable working in an LLM-heavy environment.

Location: Riyadh, KSA Workplace: onsite BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why a critical service went down with no warning. As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms, which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures. Key Responsibilities Due Diligence & Onboarding Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping. Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing, banking, and collections partners. Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights, breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties. Risk Assessment & Ongoing Monitoring Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews. Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and adverse media. Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually is. Cross-Functional Partnership Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed. • Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident trends into decisions leadership can act on. Offboarding & Exit Management Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing. Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors classified as critical or important. Skills, Knowledge & Expertise 3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences. Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away. Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations (GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and outsourcing/operational resilience expectations for critical third parties. Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal needs to walk. Ability to translate risk findings for people who don't think in risk terms, including explaining to a commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later. Strong analytical skills with the ability to interpret vendor performance and control data to support operational decisions. Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of the organization. Full professional proficiency in English required; Arabic is a plus. Nice to have: Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring vendors, or collections agencies specifically. Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment workflows and vendor inventory. CTPRP, CRISC, CISA, or CISM certification.

Location: San Antonio, TX, United States American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Arizona, TX, United States American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Toronto, ON, Canada American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs. Candidate Qualifications: Fluency in English and American Sign Language (ASL) Minimum 1 year interpretation experience preferred Interpreter certification (RID – CDI) Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet Excellent written communication skills Ability to work independently and within a team Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Your responsibilities: Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements Adhere to guidelines for NAD-RID Code of Professional Conduct Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines Possess the ability to quickly learn and implement new and changing technologies Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis Communicate and report to your team leader Technical Requirements: 90% English proficiency Windows 10 or Mac Computer or Laptop Steady wired internet connection At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps Webcam USB wired headset Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green. What we offer you: Fully remote. Interpreter works from his/her home office Full-time contractor position Immediate availability to start working after onboarding Monthly payments Per minute rate *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Winnipeg, MB, Canada 🖥 Position: Executive Team Member (Remote) 🌍 Location: Global (Remote) 💼 Work Type: Remote – Flexible collaboration across time zones About the Role We are seeking experienced and results-driven professionals to join our growing Executive Team . This is an exciting opportunity to contribute to the strategic direction and operational success of a dynamic, global organization. This role is ideal for proactive leaders who enjoy solving challenges, building strong teams, improving processes, and driving performance in a fast-paced environment. As part of our executive group, you will collaborate with peers across departments to ensure organizational excellence, client satisfaction, and continuous improvement. Key Responsibilities Provide leadership and guidance to cross-functional teams. Oversee operational performance and ensure alignment with organizational goals. Monitor key metrics, identify trends, and implement action plans to improve results. Manage escalations and deliver solutions to complex challenges. Build and maintain strong relationships with clients, partners, and internal stakeholders. Support the implementation of new initiatives, operational changes, and business strategies. Promote a culture of accountability, collaboration, and innovation. Qualifications & Experience 5+ years of experience in leadership or executive roles. Proven track record of managing teams and driving organizational success. Strong analytical skills with the ability to interpret performance metrics. Experience managing multiple projects, clients, or operational workflows. Excellent communication and stakeholder management skills. Ability to adapt quickly to changing priorities and business needs. Advanced English proficiency (spoken and written). Preferred Qualifications Experience in global operations, language services, contact centers, or BPO industries. Background in process improvement and organizational scalability. Why Join Us? By joining our executive team, you will have the opportunity to make a direct impact on a growing global operation. This role provides the autonomy to influence processes, develop teams, improve customer experience, and contribute to the long-term scalability of the organization. We are looking for leaders who will complement and strengthen our current executive group, bringing fresh ideas and helping us reach the next level of success. ✨ Join us and help shape the future of our global executive team!

Location: Mexico Job Title: Digital Marketing Coordinator Position Overview: The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market. Key Responsibilities: Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences. Create and manage content calendars that align with brand strategy and business objectives. Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics. Implement SEO strategies to improve website visibility and organic search ranking. Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy. Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance. Requirements: Minimum of 4 years of experience with B2B marketing. Proven experience in B2B social media management, SEO, and advertising. Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook. Proficiency with social media analytics and ad management tools. Preferred Qualifications: Experience in the clinical research or healthcare industry. Knowledge in the staffing industry. Strong understanding of regulations and best practices in healthcare marketing.

Location: Argentina Job Title: Digital Marketing Coordinator Position Overview: The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market. Key Responsibilities: Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences. Create and manage content calendars that align with brand strategy and business objectives. Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics. Implement SEO strategies to improve website visibility and organic search ranking. Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy. Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance. Requirements: Minimum of 4 years of experience with B2B marketing. Proven experience in B2B social media management, SEO, and advertising. Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook. Proficiency with social media analytics and ad management tools. Preferred Qualifications: Experience in the clinical research or healthcare industry. Knowledge in the staffing industry. Strong understanding of regulations and best practices in healthcare marketing.

Location: Chile Job Title: Digital Marketing Coordinator Position Overview: The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market. Key Responsibilities: Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences. Create and manage content calendars that align with brand strategy and business objectives. Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics. Implement SEO strategies to improve website visibility and organic search ranking. Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy. Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance. Requirements: Minimum of 4 years of experience with B2B marketing. Proven experience in B2B social media management, SEO, and advertising. Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook. Proficiency with social media analytics and ad management tools. Preferred Qualifications: Experience in the clinical research or healthcare industry. Knowledge in the staffing industry. Strong understanding of regulations and best practices in healthcare marketing.

Location: Dominican Republic Job Title: Digital Marketing Coordinator Position Overview: The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market. Key Responsibilities: Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences. Create and manage content calendars that align with brand strategy and business objectives. Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics. Implement SEO strategies to improve website visibility and organic search ranking. Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy. Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance. Requirements: Minimum of 4 years of experience with B2B marketing. Proven experience in B2B social media management, SEO, and advertising. Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook. Proficiency with social media analytics and ad management tools. Preferred Qualifications: Experience in the clinical research or healthcare industry. Knowledge in the staffing industry. Strong understanding of regulations and best practices in healthcare marketing.

Location: Dominica Job Title: Digital Marketing Coordinator Position Overview: The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market. Key Responsibilities: Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences. Create and manage content calendars that align with brand strategy and business objectives. Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics. Implement SEO strategies to improve website visibility and organic search ranking. Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy. Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance. Requirements: Minimum of 4 years of experience with B2B marketing. Proven experience in B2B social media management, SEO, and advertising. Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook. Proficiency with social media analytics and ad management tools. Preferred Qualifications: Experience in the clinical research or healthcare industry. Knowledge in the staffing industry. Strong understanding of regulations and best practices in healthcare marketing.