Вакансии

🔸Развивать SEO интернет-магазина: техническая оптимизация, индексация, устранение ошибок и контроль состояния сайта. 🔸Работать с семантическим ядром, структурой каталога, категориями и карточками товаров.

• запускать и развивать SEO-проекты с нуля; • работать с technical и on-page SEO, индексацией и перелинковкой;

Location: Remote, Europe; Remote, Ukraine Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are looking for an SEO Specialist to join our team and take responsibility for the SEO growth of multiple iGaming projects across different GEOs. You will research markets, SERPs, competitors, and keywords, develop and test SEO strategies, and directly impact the performance of your assigned websites and GEOs. What you will do: SEO Strategy & Execution: Analyze target GEOs, SERPs, competitors, and keyword groups to develop and implement SEO strategies. Launch websites from scratch, from initial setup and optimization to ongoing promotion and growth. SEO Experiments & Growth: Test different SEO approaches, link-building strategies, and hypotheses to identify effective growth opportunities across websites and GEOs. SERP & Market Monitoring: Continuously monitor SERPs, competitors, and market changes. Quickly adapt strategies and take action in response to algorithm updates, ranking changes, and new opportunities. AI Integration & Routine Automation: Use AI tools and automation to streamline SEO workflows, analysis, content production, and routine tasks across multiple websites. What we expect from you: SEO Expertise & Technical Proficiency: Experience managing multiple websites across different GEOs and independently handling SEO for assigned markets and keyword groups. Strong command of technical SEO, site audits, competitor analysis, keyword research, and organic growth opportunities across Tier-1 and other priority GEO markets. iGaming & Competitive Niche Track Record: Proven SEO experience in iGaming, Affiliate, or other highly competitive niches. Understanding of competitive SERPs and ability to adapt SEO strategies to different GEOs, search intent, and market competition. AI & Automation Tools: Hands-on experience leveraging AI for SEO workflow automation, routine process optimization, content production at scale, and custom AI agent creation. Product & Dev Collaboration: Strong capability to formulate technical requirements for developers, prioritize engineering tasks, and adapt to search engine updates and SERP shifts through continuous experiment testing. Your journey with us: Step 1: Pre-screen. Step 2: Interview. Step 3: Test task. Step 4: Interview. Step 5: Reference check. Step 6: Job Offer! What we offer: 28 business days of paid off. Flexible hours and the possibility to work remotely. Medical insurance and mental health care. Compensation for courses, trainings. English classes and speaking clubs. Internal library, educational events. Outstanding corporate parties, teambuildings.

Location: Yerevan, Armenia; Vienna, Austria; Brussels, Belgium; Sofia, Bulgaria; Zagreb, Croatia; Praha 114, Czechia; Paris, France; Nicosia, Cyprus; Tallinn, Estonia; Tbilisi, Georgia; Berlin, Germany; Athens, Greece; Budapest, Hungary; Rome, Italy; Dublin, Ireland; Riga, Latvia; Valletta, Malta; Vilnius, Lithuania; Podgorica, Montenegro; Oslo, Norway; Amsterdam, Netherlands; Chișinău, Moldova; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Bratislava, Slovakia; Madrid, Spain; Ljubljana, Slovenia; Ankara, Türkiye; Kyiv, Ukraine; London, United Kingdom Workplace: fully About Replika In 2017, no one knew what AI was supposed to be. We built the world's first consumer AI app. Two million people showed up in two months. Today it's over 40 million, and the thing they keep telling us hasn't changed: it helped. It made their life better, steadier, a little less alone. Most AI is built for tasks, not for people. It gives you answers, but it doesn't care what you do with them. AI doesn't just need intelligence. It needs intention. Because the real question isn't just what AI can do. It's what AI is for. When the world's leading researchers wanted to understand whether AI could actually change someone's life, they studied Replika, because there was nothing else to study. What they found at Stanford, at Harvard, across years of research, was that Replika doesn't replace human connection. It deepens it. People become more social, more confident, more themselves. Not in theory. In their actual lives. Every major AI company talks about their mission for humanity. None of them has ever clearly said what they're trying to do for a single person. We will. We want to help you flourish in real life. Not become a better version of yourself, just more yourself. Strong relationships. Better health. Meaning. Momentum. A life that feels worth living while you're living it. We're building the kind of AI that follows up. That knows the people in your life and nudges you to reach out when it matters. That sends you a poem, just because. The goal is conversations that lead somewhere real. Maybe it's a text you send to a long lost friend. A hobby you pick up again. A moment you show up for yourself. Everyone else is building AI that thinks. We're building AI that cares. Technical SEO & GEO Specialist About this role People find Replika in three places: Google, the app stores, and more and more, AI assistants. When someone asks for an AI companion, Replika should be the answer in all three. Right now nobody owns that work end to end. You will. This is a hands-on role. You'll help set our organic strategy across web, app stores and AI answers, then do the work yourself: fix the site, ship the pages, run the store listings, and get Replika recommended when someone asks ChatGPT or Gemini for an app like ours. No agency layer, no handing it off. Your number is organic revenue. The goal is to grow it 2% every month through June 2027, and keep it compounding after that. 3-month contract position, with the opportunity to extend or convert to permanent. What You’ll Be Doing Own technical SEO for replika.com. Crawling, indexing, site speed, structured data, internal linking, and whatever else is holding our pages back. Own ASO on the App Store and Google Play. Most new mobile users find us through a store search, so this matters as much as the web. Titles, subtitles, keyword fields and short descriptions for every localization that counts, chosen on real search volume and rank, not guesswork. Make the listings convert. Screenshots, preview video, custom product pages for our top search terms, in-app events, Play Store listing experiments and ratings. Test them and keep what wins. Get every change through review. Our category gets close scrutiny from App Review and Google Play, and you'll know the guidelines well enough to grow reach without putting a release at risk. Own GEO (generative engine optimization). Make Replika the app ChatGPT, Gemini and Google's AI Overviews name and recommend when someone asks for an AI companion. Track how often we're cited and how we're described, find the sources those answers draw on, and change what they say: our own pages, structured data, comparison lists, reviews and community threads. Build the pages people are searching for. Plan feature and comparison pages with our content writer, ship them, and measure what they bring in. Set the roadmap and run it. Decide what matters most each month, ship it, and report what moved and what didn't. What We’re Looking For Hands-on SEO experience for a consumer product, with results you can show in traffic and revenue, not just rankings. Strong technical SEO. You can read a crawl, fix a template and make changes in the CMS or codebase without waiting on an engineer. Proven GEO results. On a recent project you grew how often a brand gets named and recommended in AI answers, and you can show the before and after. This isn't a role to learn GEO in. You've already done it and it worked. Proven ASO results on both the App Store and Google Play: keyword and metadata work that moved rankings and installs, and listing tests that lifted conversion, ideally across several localizations. Comfortable with data. Search Console, analytics, App Store Connect and Play Console, an ASO tool like AppTweak, and building your own reports when nobody else will. You shape the strategy and do the implementation yourself. Excellent written English. Bonus Points You've grown organic acquisition for a subscription app. Experience with web-to-app funnels. You've run a content program with writers and know what makes a page rank and convert. Experience in a category where app store review and ad policies are strict. What You’ll Get Flexible job schedule and generous vacation policy. Direct impact on millions of worldwide users within months. Push the boundaries of applied AI in a consumer setting. Fully remote, able to work CET hours.

- Разрабатывать и реализовывать SEO-стратегию для роста органического трафика; - Продвигать коммерческие запросы и увеличивать количество регистраций и FTD;

— Работа с ПФ по высокочастотным запросам; — Подбор механик под конкретный сайт;

Нужен SEO .

Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4). About the job We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services. We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation.  In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you. You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home. Responsibilities In this role, you’ll: Advise account managers, accounting, and management on best practices to handle billing disputes Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes Dig into call and messaging data to identify why bills don’t match or find evidence of fraud Build dashboards that communicate key metrics related to the lifecycle of disputes Read contracts and interpret what should be the invoice versus what it is Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices Partner closely with data analytics, engineering, and accounting to reconcile accounts Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting. Sharp written and verbal communication skills. Experience negotiating disputes constructively with customers or vendors. Experience in collections, dispute resolution, or billing analysis. Experience in project management. Experience wrangling data with Excel / Google Sheets, Looker or SQL. Desired: Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains. Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum. Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files. Experience working with workflow platforms like Airtable or building dashboards. Experience in telecom, technology, or consulting industries. Experience with advanced data analysis like Python or scripting Experience with AI and automation tools to accelerate productivity. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: 90,800.00 - CAD 113,500.00 Target Bonus Percentage 15% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Porto Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.   Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $8 billion+ in revenue generated since Patreon's inception - 60 million+ free new memberships for fans who may not be ready to pay just yet, and - 10 million+ fans paying each month for exclusive access to creators' work and community. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Fraud Specialist to support our mission. This role is based in Porto, Portugal and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The Fraud Operations Team works with complex customer questions requiring review and problem-solving. This team is involved in deep investigations into fraud-related trends, payment processing, and overall fraud analysis. The team is split between the US and Porto-based teams. About the Role - Research and respond to customer contacts regarding issues related to suspicious activities - Review suspicious accounts using internal and external fraud tools, and take action in accordance with Patreon's policies. - Independently determine and recommend an appropriate course of action following fraud detection - Work cross-functionally with our Content Moderation and Product Support teams regarding account suspensions, closures, and other fraud matters. - Help identify process improvements and contribute to key projects and initiatives. About You - 1+ years of professional experience, including 1+ years of customer-facing contact experience - Fluent in English - Self-starter who is very comfortable dealing with ambiguity - Knowledge of, and experience utilizing fraud investigative techniques and practices - Ability to analyze, summarize, and communicate findings and issues drawn from facts - Demonstrated ability to forge strong working relationships within and across multiple disciplines - Highly collaborative, team-oriented, shared-success mindset - Excellent oral and written communication skills - Comfortable with performing repetitive tasks - Basic Zendesk knowledge is a plus - Basic payment processing experience is a plus - Basic Excel knowledge is a plus About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Задачи: — Собирать и кластеризовать семантику в Вордстате, решать, какой сайт или страницу делать следующей, и обосновывать это цифрами; — Разбирать выдачу Яндекса: кто в топе, почему и что нужно, чтобы их обойти; — Проектировать структуру сайтов: URL, title, description, H1-H3, перелинковка; — Ставить ТЗ на тексты и вычитывать их (пишем с нейросетями - от тебя структура, ключи, факты и доводка до уровня, который пройдёт асессора); — Заниматься техническим SEO: sitemap, robots, canonical, микроразметка (FAQPage, BreadcrumbList), скорость, индексация; — Работать с Яндекс Вебмастером и Метрикой, докручивать страницы на 4-20 местах; — Следить, чтобы Яндекс не склеил сайты сетки: разные шаблоны, тексты, структура, аккаунты; — Обновлять живые сайты: даты, актуальность сервисов, новые хвосты запросов; — Вести короткий план и журнал решений. Требования: — Опыт SEO под Яндекс от 2 лет и свои кейсы вывода сайта с нуля (новый домен, информационный или партнёрский сайт) со скринами Вебмастера или Метрики; — Уверенная работа с Вордстатом (новый интерфейс) и кластеризацией, неважно чем: Key Collector, Rush Analytics, Topvisor, Python; — Понимание, как Яндекс ранжирует запросы «лучший X» / «X для Y»: поведенческие, песочница нового домена, склейка аффилиатов, Баден-Баден, ИКС; — Навык работы с нейросетями для контента и понимание, где они ошибаются; — Умение читать HTML и не бояться правок в коде (Git - плюс). Будет плюсом: — Опыт с сетками сайтов, PBN, арбитражем через SEO; — Понимание CPA и партнёрок, как трафик превращается в деньги; — Python для парсинга и автоматизации рутины; — Знание VPN (протоколы, клиенты) или готовность быстро вникнуть. Условия: — Полностью удалённый формат, полная занятость, свободный график — важны результат и связь в рабочее время (МСК ±3 часа); — Зарплата обсуждается индивидуально, ориентируемся от $1500 в месяц.

🔸Собирать и кластеризовать семантику в Вордстате, решать, какой сайт или страницу делать следующей, и обосновывать это цифрами; 🔸Разбирать выдачу Яндекса: кто в топе, почему и что нужно, чтобы их обойти;

• Защищать брендовую выдачу Google в регионах Tier 1/2; • Удерживать официальный сайт и EMD-домены в ТОПе поисковой выдачи;

* Сбор и кластеризация семантики. * Внутренняя оптимизация сайтов.

— Работа с PBN и сателлитами; — Технический аудит (Core Web Vitals, JS-рендеринг);

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is an 18-month contract. You are: You are a motivated self-starter, fluent in Latin American Spanish, passionate about baseball, and experienced in the technical audio field. You are enthusiastic about delivering an authentic dialogue experience for the MLBTheShow project within San Diego Studio. As it turns out : San Diego Studio is seeking a Speech Localization Specialist – Spanish Commentary, to join our award-winning team and craft high-quality audio for MLBTheShow, an annual product. As part of our team, you will have the opportunity to work with some of the most quality-driven developers in the industry, on one of the most exciting, immersive games for Sony PlayStation. Coordination & Teamwork: Working closely with the San Diego Studio Commentary Team, you will collaborate with the U.K.-based localization team to support the Spanish-language localization effort. This requires great attention to detail on the grammatical structure of Latin American Spanish. Collaborating with the audio and commentary teams on-site in San Diego, you will grow and foster positive relationships with our internal sound and production development team. Technical Proficiency & Creative Skills : You will be encouraged to contribute your technical expertise and innovative approaches to continuously elevate the quality of Spanish commentary and audio post-production across the team. You should have an in-depth understanding of the dialogue pipeline, including recording, editing, and mastering. You will work at the forefront of evolving technologies and creative processes, applying your strong problem-solving skills to navigate challenges and develop innovative solutions. Implementation: You bring deep expertise in integrating dialogue into games and improving the systems that support it, with a focus on elevating both quality and efficiency. Communication Skills : You demonstrate strong ownership and accountability in your work, while fostering effective collaboration and communication across a diverse range of internal departments at San Diego Studio. Qualifications : Minimum 3 years of experience, or 1 shipped AAA title or film/television project in a Lead role. Proven record of professionally written and verbal communication skills Fluent in Latin American Spanish, with the ability to translate seamlessly from English In-depth knowledge of the sport of baseball Proven leadership and teamwork skills. Ability to work on tight deadlines while maintaining focus and professionalism Fluent in all phases of dialogue production and post-production, preferably with interactive audio. Comfortable with Digital Audio Workstations (DAWs) Experience implementing game audio using proprietary tools Experience with Microsoft Excel and database management. Relevant accredited education in the field of audio \ sound design \ television \ broadcasting \ game design. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $43.61 — $65.43 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

🔸Разработка и реализация SEO-стратегии для iGaming-проектов. 🔸Построение SEO-направления с нуля и поиск точек роста органического трафика.

Location: Remote Workplace: Remote ABOUT ENEBA At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow. With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products. We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces. ABOUT THE TEAM Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products. We're looking for a Fraud Specialist to help protect our marketplace by monitoring suspicious activity, investigating potential fraud, and ensuring timely resolution of fraud-related cases. You'll play a key role in identifying emerging risks, supporting fraud prevention efforts, and improving the processes that keep our platform safe for millions of users. If you're detail-oriented, analytical, and enjoy investigating complex cases while making a real impact on customer trust and platform security, we'd love to hear from you RESPONSIBILITIES - Monitor marketplace transactions and user activity to identify suspicious behavior and potential fraud. - Review and process daily fraud-related tickets, including account unban requests, held transactions, and Know Your Customer (KYC) verification cases. - Investigate suspicious transactions and account activity, following established procedures and escalating complex cases when necessary. - Analyze transaction data and user behavior to identify unusual patterns and potential fraud risks. - Use existing fraud monitoring tools, dashboards, and alerts to support daily fraud prevention activities. - Document investigation findings and maintain accurate records of fraud-related cases and decisions. - Collaborate with Fraud Analysts and other internal teams to resolve cases and improve fraud prevention processes. - Share observations and suggest improvements to existing fraud detection workflows and procedures. REQUIREMENTS - Some experience in fraud prevention, risk operations, customer support, payment operations, or a similar analytical or operational role. - Strong attention to detail and the ability to identify unusual patterns or inconsistencies. - Basic analytical skills and confidence working with data, spreadsheets, or reporting tools. - Good problem-solving skills and the ability to make informed decisions based on available information. - Ability to follow established procedures, manage daily tasks, and escalate issues when needed. - A proactive attitude, willingness to learn, and curiosity about fraud prevention and online marketplaces. - Good communication and teamwork skills, with the ability to collaborate across different teams. - Good command of English, both written and spoken. WHAT IT'S LIKE TO WORK AT ENEBA - Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace. - Opportunity to participate in Eneba's Stock Options program, subject to eligibility. - Access to applicable performance-based bonuses and referral programs. - Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities. - Take advantage of paid volunteering opportunities, where eligible. - Enjoy additional paid time off, where included in your engagement terms. READY TO JOIN US? We'd love to learn more about you! Please submit your CV in English. To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.

Location: Europe Workplace: Remote ABOUT ENEBA At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.    ABOUT THE TEAM  Behind every groundbreaking product, there’s an awesome team - Fraud & Risk Operations is one of the cornerstones of Eneba’s success. This team plays a critical role in safeguarding our platforms, protecting user trust, and ensuring that every transaction - whether on our core marketplace or in other products - is as secure and fair as possible. We’re looking for a Fraud Specialist who is passionate about analyzing fraud patterns, identifying anomalies, and helping us build robust systems that keep our users and platform safe. If you're a self-starter with a passion for finding anomalies and closing loopholes before they become threats - this is your team. Responsibilities - Review alerts daily. Work through fraud and payment alerts and decide whether each case is fraud, a false positive or needs escalation. - Investigate transactions manually. Check orders and accounts for third-party fraud signals (stolen cards, account takeover, linked accounts) and record a clear decision. - Recover good customers. Review blocked orders for false positives and flag patterns that keep blocking legitimate buyers. - Label cases for our risk models. Tag reviewed transactions accurately so our in-house rules and models learn from them. - Answer PSP and law enforcement requests. Reply to payment provider and police requests within SLA and escalate high-impact ones to Analysts. - Support Customer Support. Resolve fraud-related tickets from CS so they can give customers a fast, correct answer. - Prepare dispute evidence. Gather and enrich order data for chargeback representment. - Spot and escalate trends. Raise new attack patterns, spikes or rule gaps to Analysts with the evidence behind them. - Keep SOPs current. Update guides when a process or pattern changes. Requirements - 1+ year in fraud operations. Hands-on case review in e-commerce, fintech, payments or a marketplace. - Third-party fraud knowledge. Understanding of card-not-present fraud, stolen cards and account takeover. - Pattern recognition at scale. You spot inconsistencies across orders, accounts and devices, case by case and through bulk data reviews (spreadsheets, exports, query results), and you explain why they matter. - Root cause thinking. You ask why a case happened and propose a follow-up action, beyond closing the ticket. - Clear written & spoken English. You write precise replies to PSPs, authorities and internal teams. - Daily AI and data tool use. You work comfortably with spreadsheets, back-office tools and AI assistants. - Prepare dispute evidence. Gather and enrich order data for chargeback representment. Nice to have - Payments fundamentals. 3DS/SCA, authorisation flows and decline reasons. - Card scheme rules. Chargeback reason codes and fraud monitoring programs such as Visa VAMP and Mastercard ECM. - SQL or Databricks. Enough to pull and filter your own case data. - Rule-based systems. Experience with risk rules, scores or fraud vendor dashboards. - Digital goods or gaming background. Gift cards, game keys, top-ups. - Cross-functional collaboration. Experience working with Customer Support, Payments, Product or Data teams to resolve cases and improve processes. What it’s like to work at Eneba *Opportunity to help scale a unique product.  *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.