Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
NOTE: This is an active job posting for US candidates. There is a separate posting for non-US candidates on the Clipboard Careers page.
Role overview:
The Collections Account Manager (CAM) role is a critical role on the Billing team here at Clipboard, and this team ensures the successful management of billing processes for our biggest and most valuable workplace customers, who tend to also be more complex and risky. You will be a vital resource for workplaces, resolving billing issues, maintaining accurate invoicing, and managing financial relationships. Your responsibilities include:
- Managing a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
- Conducting high volumes of outbound calls to connect with customers about past-due account balances and resolve them.
- Navigating negotiations and evaluate tradeoffs between risk mitigation and growth potential when making decisions.
- Resolving customer invoice disputes and other billing-related issues.
- Managing customer payments and remittances.
- Building trust with providers and healthcare executives through strong financial acumen.
- Clearly articulating the billing processes and educate stakeholders on invoicing procedures.
- Gathering and relaying feedback to improve billing systems and processes.
- Collaborating with internal teams to execute billing-related initiatives and trials.
Quick background on Billing:
There’s much to explain to paint the full picture of the Billing machine, but ultimately the core goal is to optimize the speed with which our customers pay us while maintaining their overall experience with us as a vendor. We want to collect money as fast as possible and minimize losses, while preserving the customer experience, in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
The point is: Billing is doing the critical work of actually converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve burned. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other. Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business.
Though the CAM role lives in the realm of finance and numbers, you don’t need to be skilled in finance or accounting – while it’d be a plus, we expect you to learn the basics along the way.
Success factors for this role:
- Extreme ownership: Take full responsibility for managing billing issues and solutions.
- Curiosity: Investigate and understand the root cause of billing problems so that you can identify the best solution.
- Scrappiness: Find innovative solutions to overcome obstacles and maintain progress.
- Adaptability: Thrive in a fast-paced, evolving market.
Benefits:
- Competitive pay
- Unlimited PTO
- Fully remote
- Opportunity to make a significant impact with healthcare customers
Hiring plan:
1. CAM Case Study
2. Case Study Interview
3. Customer Simulation Interview (s)
4. Hiring Manager Interview
5. Executive Interview (for US candidates only)
6. Offer!
System requirements:
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (Africa, Central & South America, the Caribbean); Remote (UK); Remote (EU)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
NOTE: This is an active job posting for non-US candidates and requires an overlap of at least 5 hours with the PST (UTC-8) time zone. There is a separate posting for US candidates on the Clipboard Careers page.
Role overview:
The Collections Account Manager (CAM) role is a critical role on the Billing team here at Clipboard, and this team ensures the successful management of billing processes for our biggest and most valuable workplace customers, who tend to also be more complex and risky. You will be a vital resource for workplaces, resolving billing issues, maintaining accurate invoicing, and managing financial relationships. Your responsibilities include:
- Managing a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
- Conducting high volumes of outbound calls to connect with customers about past-due account balances and resolve them.
- Navigating negotiations and evaluate tradeoffs between risk mitigation and growth potential when making decisions.
- Resolving customer invoice disputes and other billing-related issues.
- Managing customer payments and remittances.
- Building trust with providers and healthcare executives through strong financial acumen.
- Clearly articulating the billing processes and educate stakeholders on invoicing procedures.
- Gathering and relaying feedback to improve billing systems and processes.
- Collaborating with internal teams to execute billing-related initiatives and trials.
Quick background on Billing:
There’s much to explain to paint the full picture of the Billing machine, but ultimately the core goal is to optimize the speed with which our customers pay us while maintaining their overall experience with us as a vendor. We want to collect money as fast as possible and minimize losses, while preserving the customer experience, in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
The point is: Billing is doing the critical work of actually converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve burned. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other. Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business.
Though the CAM role lives in the realm of finance and numbers, you don’t need to be skilled in finance or accounting – while it’d be a plus, we expect you to learn the basics along the way.
Success factors for this role:
- Extreme ownership: Take full responsibility for managing billing issues and solutions.
- Curiosity: Investigate and understand the root cause of billing problems so that you can identify the best solution.
- Scrappiness: Find innovative solutions to overcome obstacles and maintain progress.
- Adaptability: Thrive in a fast-paced, evolving market.
Benefits:
- Competitive pay
- Unlimited PTO
- Fully remote
- Opportunity to make a significant impact with healthcare customers
Hiring plan:
1. CAM Case Study
2. Case Study Interview
3. Customer Simulation Interview (s)
4. Hiring Manager Interview
5. Executive Interview (for US candidates only)
6. Offer!
System requirements:
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and extend healthspan. Through continuous health and performance monitoring, WHOOP empowers members to better understand their bodies and make informed decisions that improve their daily lives.
As a Staff Accountant, Corporate Accounting, you will play a key role in supporting the accuracy, integrity, and scalability of WHOOP's financial operations. You will support critical areas of the month-end close process, including fixed assets, accruals, prepaid expenses, expense management, and balance sheet reconciliations. This role offers broad exposure across the organization through partnerships with Marketing, Manufacturing, Legal, Operations, R&D, and Finance teams. This is an excellent opportunity to build a strong technical foundation, gain a deep understanding of WHOOP's business operations, and grow within a high-performing accounting team.
The ideal candidate is detail-oriented, analytical, and eager to learn, with a passion for problem-solving and leveraging technology to improve efficiency.
This role is based in Boston, MA. Candidates must be willing to relocate, if necessary, to work from our Boston office.
RESPONSIBILITIES:
- Support the month-end close process through the preparation of journal entries, accruals, account reconciliations, and monthly fluctuation analyses, helping ensure the accuracy and completeness of financial results.
- Support the monthly marketing accrual process by gathering inputs from Marketing stakeholders and preparing accrual calculations related to campaigns, agency relationships, and partnerships with high-profile athletes, influencers, and brand ambassadors.
- Maintain fixed asset accounting, including recording asset additions, placements, transfers, disposals, and monthly depreciation, partnering with Manufacturing, Supply Chain, and R&D teams to support capital expenditure initiatives.
- Prepare prepaid expense schedules and monthly amortization entries, reviewing vendor contracts and invoices to help ensure costs are recorded over the appropriate benefit period.
- Support company-wide expense management processes, helping ensure accurate reporting, policy compliance, and scalable controls.
- Support annual audits and quarterly reviews by preparing schedules and supporting documentation and assisting with responses to auditor inquiries.
- Contribute to process improvement and finance transformation initiatives by supporting system implementations, documenting standard operating procedures, and leveraging automation and AI-driven solutions to enhance efficiency.
QUALIFICATIONS:
- Bachelor's degree in Accounting, Finance, or a related field.
- 1-3 years of accounting experience; public accounting experience is a plus
- Foundational understanding of U.S. GAAP and core accounting principles.
- CPA candidacy or interest in pursuing the CPA is a plus.
- Strong Excel skills, with comfort working with large datasets.
- Experience with NetSuite, Oracle, or a comparable ERP system is a plus.
- Strong analytical and problem-solving skills, with intellectual curiosity and a willingness to ask questions and learn.
- Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.
- Highly organized, detail-oriented, and motivated by continuous improvement and process optimization.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
The U.S. base salary range for this full-time position is $60,000 -$90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Location: Ontario, CAN
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Sales Lead, Canada Public Sector at Anthropic, you'll drive the adoption of safe, frontier AI across the Canadian public sector. You'll leverage your deep understanding of Canadian government operations and consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll help refine our approach to the Canadian public-sector market while maintaining the highest standards of security and compliance. This is a national role anchored in the National Capital Region, supporting the Government of Canada, provincial/territorial governments, Canada's national security and defence community, crown corporations, and the broader public sector.
Responsibilities:
Drive new business and revenue growth across the Canadian public sector, with the Government of Canada as the primary focus and provincial/territorial governments, crown corporations, and the broader public sector as secondary coverage, owning the full sales cycle from initial outreach through deployment
Navigate how the Government of Canada buys cloud and AI services, including software licensing supply arrangements, federal cloud brokering, resale through Canadian partners, consumption via cloud provider marketplaces, competitive tendering, and Indigenous procurement considerations
Build and maintain relationships with key decision-makers across the Government of Canada, including departmental Chief Information Officers and Chief Data Officers, senior program executives, central agency and procurement stakeholders, and mission owners, becoming a trusted advisor on AI capabilities and implementation
Develop and execute strategic account plans that align with departmental mandates and modernization initiatives, positioning Anthropic early in major programs to shape requirements before they are finalized
Navigate Canadian security and compliance requirements, including data classification levels, federal security control profiles, assessment and authorization, data-residency requirements, and personnel security clearances
Coordinate closely with cloud service providers and system integrators to ensure successful deployment and integration
Represent Anthropic at Canadian public-sector and partner events, including industry days, conferences, and cloud provider events, raising Anthropic's profile through speaking engagements and community engagement
Provide detailed market intelligence and customer feedback to product teams to ensure our offerings meet Canadian public-sector requirements, including responsible-AI obligations under the Treasury Board Directive on Automated Decision-Making and the Algorithmic Impact Assessment
Create and maintain sales playbooks specific to Canadian public-sector use cases and procurement processes
Generate pipeline and own territory and account planning across your assigned Canadian public-sector accounts, maintaining hands-on engagement with key accounts
Collaborate across teams to ensure coordinated delivery of commitments and maintain appropriate documentation of customer engagements, engaging bilingually (English/French) with federal institutions and Quebec public-sector customers where required
You may be a good fit if you have:
7+ years of enterprise sales experience in the Canadian public sector, the majority selling to the Government of Canada, with a proven track record of driving adoption of emerging technologies
Deep understanding of federal department and agency mandates, challenges, and technology needs, with working knowledge of provincial/territorial and broader public-sector buyers
Demonstrated ability to balance strategic account leadership with hands-on sales execution
Familiarity with how the Government of Canada buys and secures cloud and AI services, with the judgment to navigate these processes alongside partners, capture, and deal teams
Strong track record of exceeding revenue targets and closing large, complex, long-cycle public-sector deals
Ability to be based in the National Capital Region, with travel across Canada as needed
Eligibility to obtain and maintain a Government of Canada personnel security clearance (Reliability Status; Secret an asset)
Executive presence and relationship-building skills across all levels, from technical teams to senior agency leadership (ADM/DG)
Proven ability to coordinate across multiple stakeholders, including cloud providers and system integrators
Professional working proficiency in French, sufficient to support Quebec public-sector engagement and bilingual delivery of customer-facing material
Strategic thinking combined with attention to detail in execution
A passion for safe and ethical AI development, with the ability to articulate its importance in government contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$420,000
—
$495,000 CAD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Thessaloniki, Greece
Workplace: hybrid
About Adapt
Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.
Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions.
Overview
At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes.
Job Description
Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives.
Oversee SEO performance tracking and deliver actionable insights through advanced reporting.
Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices.
Help identify opportunities to further improve efficiency or quality of work delivered.
Own the day-to-day delivery of SEO work against customer objectives.
Lead comprehensive SEO audits, identifying and addressing technical issues.
Manage and optimise on-page and off-page SEO campaigns.
Develop and execute advanced keyword strategies for content optimisation.
Oversee and refine link-building strategies to enhance domain authority.
Analyse and report on SEO performance metrics, providing actionable insights.
Stay updated with the latest SEO trends and algorithm changes.
Required experience and background
Ideally 2+ years experience in SEO.
Any prior exposure to other digital marketing channels is a plus.
Ability to work collaboratively with cross-functional teams.
Up-to-date knowledge of SEO trends and algorithm changes.
Advocate and demonstrable impact on insights and delivery.
Ideal Skillset
Ability to conduct comprehensive SEO audits and competitive analysis.
Experience in leading SEO projects and initiatives.
Strong data analysis skills to derive actionable insights and optimise strategies.
Experience in developing and executing advanced keyword strategies.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Strong English and Korean communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Strong English and Korean communication skills. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, address objections, and close deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals.
- Strong communication skills: Strong English and Korean written and verbal communication.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early-stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We're hiring Senior Product Designers for Credit & Cards (credit application, card issuance, and repayment experiences used by real businesses managing real money). You'll own design from discovery through delivery, turning complex financial workflows into experiences that are simple, trustworthy, and easy to act on — working closely with Product, Engineering, Analytics, and Research.
What You’ll Do
Own end-to-end design for your domain — from problem framing and research to shipped, polished UI.
Use research, product data, and customer feedback to guide and defend design decisions.
Collaborate with Product Managers, Engineers, and Analysts to scope work and define outcomes.
Hands-on experience designing native mobile app products (iOS/Android), you should be comfortable with mobile-specific interaction patterns and constraints (touch, limited screen space, performance, offline states)
Contribute to the design system, improving consistency, accessibility, and craft across the interface.
Design credit application, card issuance, and repayment experiences that build trust in complex financial decisions.
Translate compliance and risk requirements (credit checks, KYC, repayment terms) into clear, honest, usable flows.
Balance conversion goals with responsible communication of risk and cost to the customer.
Who You Are
4+ years of experience
in product design, with ownership of complex, multi-step user flows.
A strong portfolio showing user-centered thinking and polished interaction/visual craft.
Hands-on experience designing native mobile app products (iOS/Android), you should be comfortable with mobile-specific interaction patterns and constraints (touch, limited screen space, performance, offline states)
Experience designing platforms with multiple states, permissions, edge cases, and dependencies.
Comfortable using research, data, and business context to defend design decisions in cross-functional squads.
Fluent professional English
Nice to Have
Fintech, SaaS, or other regulated/complex-industry experience (not required — a plus).
Prior experience with lending, payments, or KYC/compliance flows.
Regular use of AI tools (e.g. prototyping, research synthesis) in your workflow.
Hiring Process
Step 1: Async Portfolio Review
— We review your portfolio link and one written response to assess craft and design quality before scheduling any calls.
Step 2: Hiring Manager Call
— A video chat with VP of Design focusing on your ownership, drive, and collaborative style.
Step 3: Take-Home Assignment
— A practical Finom product case study (3–5 days turnaround) evaluated for strategic thinking, user insights, and design execution.
Step 4: Live Presentation & Cross-Functional Interview
— A full walkthrough and Q&A with design and product leads.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Start Selling - On day zero, you will be a player/coach. Prospect, build pipeline, manage customers, and close deals, We're looking for candidates who are coming from a leadership role, but are open to getting their hands dirty.
- Lead & develop a high-performing sales team - Over the next year, you will hire, onboard, and develop AEs across Korea. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team
- Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights
- Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy
WHAT YOU'LL BRING
- 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts.
- People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team.
- Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Communication: Strong English and Korean written and verbal communication.
EVEN BETTER...
- Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: South Korea
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
- Strong English and Korean written and verbal communication
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Workplace: fully
About Utorg
Founded in 2019, Utorg builds the infrastructure for stablecoin payments: on- and off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date.
Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified. Backed by Dragonfly, TA Ventures, and Hypra.
Location: Remote
About the Role
We are looking for an experienced
Head of Finance to lead and build out our Finance function.
You will own management reporting, financial control, settlements, budgeting, cash-flow planning, and team development.
Treasury (liquidity management, payment execution, FX operations, and fund movements) is a separate function and is not part of this role. You will collaborate closely with Treasury but will not have direct administrative authority over it.
As Head of Finance,
you will be the business owner of financial reporting and automation: define the financial logic, set requirements for the Data team, validate outputs, and embed automated reports into the department’s daily workflow.
Key Responsibilities
Own and deliver end-to-end management reporting: P&L, Cash Flow Statement, Balance Sheet, plan-vs-actual analysis, and profitability by product, merchant, payment method, and legal entity.
Build and maintain the budgeting cycle: operating budget, payment calendar, cash-flow forecast, gap analysis, scenario planning, and obligation tracking.
Design and run the financial control framework: regular reconciliations (internal system vs. PSP vs. bank), mismatch classification, SLA-driven resolution process, approval flows, and audit trail.
Manage merchant settlements: settlement amount calculation, provider fees, minimum fees, surcharges, refunds, chargebacks, FX conversions, and balance transfers.
Oversee multi-entity finance: consolidated reporting across several legal entities, currencies, and intercompany transactions; prepare data for statutory accounting and external audits.
Act as the business owner of financial automation: formalize financial logic, define KPIs and data sources, set requirements for Data Analysts, Data Engineers, and Development teams, and accept dashboards and reports into production.
Lead and develop the Finance team: hire, structure roles, assign accountability, and drive continuous improvement in a fast-changing environment.
Report financial results and insights to the CEO and founders in clear, business-oriented language.
Experience we are looking for:
8+ years in finance, with
at least 3 years managing a finance team or function
.
Background in at least one of: fintech, payments/PSP, acquiring, EMI, banking, crypto payments, or another high-volume transactional business.
Proven track record of building or transforming financial processes and moving from manual Excel-based reporting to automated pipelines.
Experience managing multiple legal entities, currencies, and intercompany operations.
Management Reporting
Hands-on ownership of P&L, Cash Flow, Balance Sheet, and plan-vs-actual reporting.
Ability to define financial metrics and standard calculation formulas; build unit economics.
Profitability analysis by product, client, channel, or business line.
Confident working with Volume, Revenue, Total Clearing Cost, COGS, Gross Profit & Margin, EBITDA, SG&A, Merchant Obligations, Provider Costs, Net Position, and Cash Flow.
Experience presenting financial results to C-level executives and board members.
Payments & Financial Operations
Deep understanding of money flow in a payment business.
Experience with settlement cycles, provider fees, processing and clearing costs, refunds, chargebacks, FX conversions, and balance transfers.
Ability to trace the financial result from a single transaction up to the consolidated P&L.
Reconciliation & Financial Control
Practical experience organizing regular reconciliations: internal data vs. PSP, PSP vs. bank, obligations vs. actual payouts.
Ability to classify discrepancies, set acceptable thresholds, assign ownership, define SLAs, and build a resolution process.
Experience with audit trail, separation of duties (calculation, verification, execution), and control of manual adjustments.
Data Team Collaboration & Automation
Ability to formalize financial business logic and define formulas, data sources, and acceptance criteria for reports and dashboards.
Experience setting requirements for Data Analysts, Data Engineers, and Development teams.
Ability to validate calculations, detect discrepancies between dashboards and source data, and prioritize automation by business impact.
Tools
Advanced Excel / Google Sheets and experience building financial models.
Experience with BI tools (Power BI, Tableau, Grafana, Looker Studio, or similar).
Comfortable working with large data volumes.
Language
English B2+ (Upper-Intermediate or higher). You will work with contracts, bank and PSP correspondence, participate in calls, and explain financial calculations to international counterparts.
Nice to Have
Hands-on experience with crypto payments: on-ramp/off-ramp, crypto-fiat and crypto-crypto conversions, blockchain fees, wallet balance reconciliation.
SQL knowledge; experience with BigQuery or other DWH.
Experience implementing ERP, reconciliation systems, or treasury management systems.
Background in an international company; experience with European PSPs, EMIs, or banks.
Experience building a finance department from scratch or leading a finance transformation.
External audit experience.
Remote team management experience.
What We Expect in 6 Months
A clear Finance department structure with defined roles and accountability.
Automated P&L reporting with minimal manual Excel work.
Regular cash-flow forecasting in place.
Merchant settlement monitoring and discrepancy control are running smoothly.
Clear boundaries of responsibility between Finance, Treasury, and the Data team.
What we offer:
Work fully remote as part of an international company.
A data-driven environment with an established Data Platform, automated reconciliations, and data-quality checks already in place.
Direct reporting line to the founders and CEO, with full ownership over the Finance function.
A clear mandate and timeline: within 6 months, you will build a structured Finance department, automate P&L reporting, launch regular cash-flow forecasting, and establish merchant settlement controls with the resources and support to make it happen.
A team ready for leadership. Existing finance staff, a dedicated Data team to partner with on automation, and a separate Treasury function that handles execution so you can focus on strategy and control.
Career growth as the company scales across multiple entities, currencies, and markets.
Competitive salary based on experience and individual performance review.
Transparent feedback and a culture that values ownership, open dialogue, and visible impact.
Location: Pakistan (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO).
The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation.
Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance.
What You’ll Be Doing
Regulatory Engagement
Serve as the primary point of contact with relevant regulatory bodies.
Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons.
Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly.
Compliance Programme Development & Management
Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs).
Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets.
Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board.
Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress.
Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach.
Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle.
Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches.
Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials.
AML/CFT & MLRO Duties
Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework.
Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities.
Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions.
Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations.
Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions.
Governance & Culture
Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives.
Champion a strong compliance culture across the organisation through training, communications, and leadership by example.
Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained.
Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements.
Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches.
Reporting & Recordkeeping
Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines.
Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements.
Support and facilitate any inspections, supervisory visits, or regulatory examinations.
What We Look For In You
Qualifications
Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous.
Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent).
Experience
Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role.
Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions.
Prior experience as an MLRO or Deputy MLRO is highly desirable.
Experience engaging directly with financial regulators and the financial intelligence unit
Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage.
Familiarity with the regional regulatory framework and requirements is strongly preferred.
Knowledge & Skills
Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16)
Strong knowledge of crypto-specific AML typologies.
Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent).
Excellent written and verbal communication skills in English and Urdu.
Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly.
Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement.
High degree of personal integrity and sound professional judgment.
Nice to Haves
Experience in cryptocurrency or blockchain compliance programs.
Experience working in a multi-national financial institution setting.
Familiarity with compliance technology and analytics tools.
Prior exposure to multi-jurisdictional compliance oversight.
In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins.
Additional Notes
This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Indonesia (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO).
The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation.
Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance.
What You’ll Be Doing
Regulatory Engagement
Serve as the primary point of contact with relevant regulatory bodies.
Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons.
Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly.
Compliance Programme Development & Management
Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs).
Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets.
Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board.
Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress.
Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach.
Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle.
Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches.
Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials.
AML/CFT & MLRO Duties
Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework.
Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities.
Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions.
Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations.
Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions.
Governance & Culture
Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives.
Champion a strong compliance culture across the organisation through training, communications, and leadership by example.
Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained.
Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements.
Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches.
Reporting & Recordkeeping
Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines.
Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements.
Support and facilitate any inspections, supervisory visits, or regulatory examinations.
What We Look For In You
Qualifications
Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous.
Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent).
Experience
Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role.
Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions.
Prior experience as an MLRO or Deputy MLRO is highly desirable.
Experience engaging directly with financial regulators and the financial intelligence unit
Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage.
Familiarity with the regional regulatory framework and requirements is strongly preferred.
Knowledge & Skills
Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16)
Strong knowledge of crypto-specific AML typologies.
Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent).
Excellent written and verbal communication skills in English and Bahasa Indonesia.
Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly.
Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement.
High degree of personal integrity and sound professional judgment.
Nice to Haves
Experience in cryptocurrency or blockchain compliance programs.
Experience working in a multi-national financial institution setting.
Familiarity with compliance technology and analytics tools.
Prior exposure to multi-jurisdictional compliance oversight.
In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins.
Additional Notes
This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company event
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Flo is looking for a Director, Head of Global PR & Communications to shape how the world understands our company, mission, and impact.
You will lead Flo’s global external communications strategy across corporate, consumer, product, scientific, and executive communications. You will build influential narratives that strengthen Flo’s position as a category-defining women’s health company, deepen trust in our brand, and raise the visibility of women’s health.
This is both a strategic and hands-on role. You will advise senior executives on complex issues while building media relationships, developing stories, preparing spokespeople, and leading responses when the stakes are high.
The ideal candidate will bring the judgment and credibility required to communicate responsibly at the intersection of healthcare, technology, privacy, science, culture, and public policy.
What you’ll do
Lead Flo’s communications strategy
Develop a global PR and external communications strategy aligned with Flo’s brand, product, commercial, and company priorities.
Create a differentiated corporate narrative that positions Flo as a leader in women’s health, consumer technology, and medically credible digital health.
Lead communications across corporate reputation, product launches, scientific research, partnerships, executive visibility, and thought leadership.
Identify the conversations Flo should lead and establish clear objectives and measures of success.
Build reputation through powerful storytelling
Strengthen trust in Flo among consumers, healthcare professionals, media, partners, policymakers, and other influential stakeholders.
Build relationships with leading journalists and opinion leaders across health, technology, business, science, and consumer media.
Develop a consistent pipeline of proactive stories that extends beyond company announcements and product launches.
Translate clinical research, product innovation, and proprietary insights into compelling, accessible stories without compromising medical credibility.
Partner with Medical Affairs, Science and Research, Privacy, Security, Legal, Product, and Public Policy to communicate complex and sensitive topics accurately.
Act as a senior company spokesperson and prepare executives and subject-matter experts for media engagements.
Advise leaders and protect Flo’s reputation
Serve as a trusted communications adviser to the CEO, CMO, executive leadership team, and other senior stakeholders.
Build distinctive thought leadership platforms for Flo’s executives, doctors, scientists, and researchers.
Lead issues management and crisis communications, including scenario planning, escalation protocols, response strategies, and spokesperson preparation.
Anticipate reputational risks across reproductive health, medical claims, data privacy, AI, and public policy.
Provide clear, composed counsel under pressure, balancing transparency, empathy, legal considerations, medical accuracy, and the needs of Flo’s community.
Lead the function
Build, lead, and develop a high-performing global communications team.
Manage PR agencies and specialist partners across priority markets.
Own the communications budget and allocate resources against the highest-impact priorities.
Establish strong global processes while allowing for local cultural and media nuance.
Partner with the People team to ensure consistency across external and employee communications.
What you’ll bring
Significant progressive experience in public relations and corporate communications within a high-profile, consumer-facing organization.
A track record of leading global communications strategies that strengthen reputation and support business growth.
Experience in digital health, healthcare, consumer technology, or another complex and highly regulated sector.
Deep expertise in corporate reputation, consumer PR, executive communications, media relations, issues management, and crisis communications.
Strong relationships with relevant global media, or a demonstrated ability to build them.
Experience translating technical, medical, scientific, or data-led subjects into clear and compelling narratives.
Sound judgment when navigating sensitive issues, incomplete information, and public scrutiny.
Experience advising CEOs and senior executives, with the confidence to offer constructive challenge.
Strong people leadership and experience managing teams, agencies, budgets, and international programs.
Exceptional written and verbal communication skills.
A data-informed approach to communications planning and evaluation.
The ability to move between long-term strategy and hands-on delivery in a fast-moving environment.
What will make you successful at Flo
You are an ambitious storyteller who understands that trust is earned through substance, consistency, and action. You combine high standards with pragmatism, remain calm under pressure, and build strong relationships across disciplines and geographies. You are curious about science, technology, culture, and the lived experiences of Flo’s community, and you care deeply about improving women’s health.
Annual Salary Range (ranges may vary based on skills and experience)
£120,000
—
£150,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: South Korea
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an experienced, customer-obsessed
Solutions Architect
to lead technical engagement with Nebius’ most strategic customers across multiple industry segments. This is a senior, high-impact role focused on complex presales, large-scale ML workloads, and end-to-end customer solution ownership — from early discovery through production adoption.
As a Principal Solutions Architect, you will act as a trusted technical partner for executive stakeholders, AI/ML leaders, and platform teams. You will shape solution strategy, drive complex PoCs, influence product direction, and ensure successful adoption of Nebius AI cloud for mission-critical ML/AI workloads.
As a core member of our founding Japan business team, you will have the opportunity to help shape the foundations of our culture and operations while working remotely and being based in the Greater Seoul Area.
Your responsibilities will include:
Own
end-to-end technical presales and solution delivery
for a diverse portfolio of strategic customers including AI-native and digital-native companies, strategic and large enterprises, and government organizations, from initial discovery through PoC, architecture design, and production readiness.
Serve as a
trusted technical advisor
to senior customer stakeholders (CTO, Head of ML, Platform Engineering, AI Infrastructure teams).
Lead complex
ML/AI infrastructure and MLOps architectures
, including large-scale training and inference workloads on GPU-accelerated cloud platforms.
Design, validate, and document
reference architectures,
Infrastructure-as-Code solutions, and best-practice deployment patterns using Nebius AI.
Drive and execute
advanced PoCs, workshops, architecture reviews, and executive-level presentations
to demonstrate value and accelerate customer adoption.
Partner closely with
Sales, Product, Engineering, and Support
to represent real-world customer requirements and influence product roadmap decisions.
Act as
a single point of technical authority
for key customer scenarios across internal teams (product, support, marketing).
Support strategic marketing initiatives including conferences, hackathons, webinars, customer case studies, and technical thought leadership.
Mentor and provide technical leadership to other Solutions Architects, helping raise the overall technical bar of the organization.
We expect you to have:
10+ years of experience
in senior technical roles such as Solutions Architect, Systems Architect, ML Platform Engineer, or similar — with significant customer-facing responsibilities.
Proven track record of end-to-end delivery of complex presales engagements
, including discovery, solution design, PoCs, and production transition.
Deep hands-on experience with
large-scale ML-based workloads
, including GPU training and inference at scale.
Strong expertise in
cloud infrastructure and MLOps
, including Kubernetes-based platforms and distributed systems.
Solid hands-on experience with
Infrastructure as Code
and configuration management (Terraform, Ansible), and strong
Python
skills.
Deep understanding of
GPU computing stacks
for ML/AI workloads (drivers, CUDA, libraries, performance optimization).
Exceptional communication skills — able to clearly articulate complex technical concepts to both technical and executive audiences.
A highly
customer-centric mindset
with the ability to balance customer needs, technical feasibility, and product strategy.
Fluency in Korean and English
, with the ability to communicate effectively with customers and stakeholders in both languages.
It will be
an added bonus
if you have:
Prior experience as a Senior AI/ML Specialist Solutions Architect, Technical ML Product Manager, or in a similar senior AI/ML-focused role.
Hands-on experience with HPC and ML orchestration frameworks (e.g., Slurm, Kubeflow).
Practical experience with deep learning frameworks such as PyTorch and TensorFlow.
Strong understanding of the cloud ML ecosystem across major providers (NVIDIA, AWS, Azure, Google Cloud).
Experience influencing product direction based on customer feedback and real-world usage patterns.Experience leading and contributing to end-to-end large scale ML deployment projects on all layers of the stack.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Japan
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking an experienced, customer-obsessed
Solutions Architect
to lead technical engagement with Nebius’ most strategic customers across multiple industry segments. This is a senior, high-impact role focused on complex presales, large-scale ML workloads, and end-to-end customer solution ownership — from early discovery through production adoption.
As a Principal Solutions Architect, you will act as a trusted technical partner for executive stakeholders, AI/ML leaders, and platform teams. You will shape solution strategy, drive complex PoCs, influence product direction, and ensure successful adoption of Nebius AI cloud for mission-critical ML/AI workloads.
As a core member of our founding Japan business team, you will have the opportunity to help shape the foundations of our culture and operations while working remotely and being based in the Greater Tokyo Area.
Your responsibilities will include:
Own
end-to-end technical presales and solution delivery
for a diverse portfolio of strategic customers including AI-native and digital-native companies, strategic and large enterprises, and government organizations, from initial discovery through PoC, architecture design, and production readiness.
Serve as a
trusted technical advisor
to senior customer stakeholders (CTO, Head of ML, Platform Engineering, AI Infrastructure teams).
Lead complex
ML/AI infrastructure and MLOps architectures
, including large-scale training and inference workloads on GPU-accelerated cloud platforms.
Design, validate, and document
reference architectures,
Infrastructure-as-Code solutions, and best-practice deployment patterns using Nebius AI.
Drive and execute
advanced PoCs, workshops, architecture reviews, and executive-level presentations
to demonstrate value and accelerate customer adoption.
Partner closely with
Sales, Product, Engineering, and Support
to represent real-world customer requirements and influence product roadmap decisions.
Act as
a single point of technical authority
for key customer scenarios across internal teams (product, support, marketing).
Support strategic marketing initiatives including conferences, hackathons, webinars, customer case studies, and technical thought leadership.
Mentor and provide technical leadership to other Solutions Architects, helping raise the overall technical bar of the organization.
We expect you to have:
10+ years of experience
in senior technical roles such as Solutions Architect, Systems Architect, ML Platform Engineer, or similar — with significant customer-facing responsibilities.
Proven track record of end-to-end delivery of complex presales engagements
, including discovery, solution design, PoCs, and production transition.
Deep hands-on experience with
large-scale ML-based workloads
, including GPU training and inference at scale.
Strong expertise in
cloud infrastructure and MLOps
, including Kubernetes-based platforms and distributed systems.
Solid hands-on experience with
Infrastructure as Code
and configuration management (Terraform, Ansible), and strong
Python
skills.
Deep understanding of
GPU computing stacks
for ML/AI workloads (drivers, CUDA, libraries, performance optimization).
Exceptional communication skills — able to clearly articulate complex technical concepts to both technical and executive audiences.
A highly
customer-centric mindset
with the ability to balance customer needs, technical feasibility, and product strategy.
Fluency in Japanese and English
, with the ability to communicate effectively with customers and stakeholders in both languages.
It will be
an added bonus
if you have:
Prior experience as a Senior AI/ML Specialist Solutions Architect, Technical ML Product Manager, or in a similar senior AI/ML-focused role.
Hands-on experience with HPC and ML orchestration frameworks (e.g., Slurm, Kubeflow).
Practical experience with deep learning frameworks such as PyTorch and TensorFlow.
Strong understanding of the cloud ML ecosystem across major providers (NVIDIA, AWS, Azure, Google Cloud).
Experience influencing product direction based on customer feedback and real-world usage patterns.Experience leading and contributing to end-to-end large scale ML deployment projects on all layers of the stack.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
УдалённоRemote (Africa, Central & South America, the Caribbean); Remote (UK); Remote (EU); NOTE: This is an active job posting for non-US candidates and requires an overlap of at least 5 hours with the PST (UTC-8) time zone
ОфисBoston, MA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Автоотклики