Location: Cape Town, South Africa
Workplace: onsite
WELCOME TO OLX
Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.
We are always on the lookout for ambitious and passionate people to join our team.
At OLX, we're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more– are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services.
Our Employment Equity goals will be taken into account in our selection process.
Responsibilities
Market Property24 products and establish a strong brand and product presence in your allocated area
Create and manage a sales pipeline in combination with calling programme
Build relationships with existing and new customers
Reaching individual sales targets
Requirements
Matric, relevant tertiary qualification would be an advantage
3 to 5 years’ experience in sales
Proven sales track record
Good working knowledge of MS Office
Good command of English and Afrikaans (written and verbal)
Valid driver’s license and own reliable vehicle
Excellent interpersonal, communication, marketing and negotiations skills
Self-motivator
A customer-oriented attitude
Persuasiveness and selling ability
Strong achievement orientation
Self-discipline
Remuneration
Market related basic salary plus monthly commission
Fuel and cellphone allowance
Use of company laptop
If we're blown away by your CV, we'll call you in for an interview.
We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure!
We look forward to meeting you.
To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
ОфисCape Town, South Africa; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice.
You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality.
You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real.
What You'll Do
- Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast.
- Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines
- Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar.
- Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support.
- Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do.
- Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters.
- Demo early, iterate based on what analysts actually use versus ignore.
- Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained.
- Document what you build and share reusable patterns so good ideas compound.
What We're Looking For
We care more about what you've built and how you think than years of experience or formal credentials.
Must-haves
- You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials
- Comfortable in Python, or willing to be within weeks.
- Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls
- Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong
- Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks
- Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them
Nice-to-haves
- Workflow automation tools (Zapier, n8n, Make)
- Retool, Gradio, or similar lightweight UI frameworks
- Git, basic SQL, or comfort with JSON/CSV at scale
- Exposure to payments, fraud, compliance, or risk operations - even tangentially
- A portfolio, GitHub, or demo you can walk us through
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Philippines
We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.
KEY RESPONSIBILITIES
- Manages cases received thru Shared Mailbox and Hotline.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
- Investigate assigned cases at various risk levels.
- Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
- Conduct covert and overt investigation.
- Conduct surveillance and counter-surveillance.
- Represent Company in the prosecution and litigation of cases as required.
- Coordinates with other Internal Departments for Risk Mitigation Strategy.
- Manages Business Intelligence (Mystery Shopping).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s degree in criminology or any related four year courses
- Law enforcement/Military background preferred.
- At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
- Proficient in Microsoft Applications (Excel, Word, PowerPoint)
- Excellent written and verbal communications
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a results-driven Senior Growth Product Manager for one of our core D2C subscription products. You will work on a single product and be fully responsible for increasing ARPU through higher product value: delivering winning tests in the post-purchase experience that make the product more valuable for each user.
You will own the full cycle from research to a proven result and report to the Head of Growth, with AI tooling as a core part of your workflow. The bar is high and so is the upside - strong results are significantly rewarded, with a proven path to career growth.
KEY RESPONSIBILITIES
- Research & Competitor Insights: Find where users miss value and why they leave, using product and historical data, user feedback, and competitor analysis.
- Hypothesis Pipeline: Turn those insights into a continuous, prioritised backlog of product ideas, each backed by evidence and a clear expected impact.
- Product Value: Grow ARPU by giving users more value after purchase: improve onboarding, core features, and the moments where users decide whether the product is worth keeping.
- Specs & Delivery: Write clear, testable specs and work daily with engineering so every test ships fast and works as intended.
- Growth Collaboration: Coordinate with the CRO and data teams so product and funnel tests run in sequence and every result is read correctly.
- Test Wins: Deliver a steady stream of A/B test winners on post-purchase metrics, with ARPU as the main one, and raise the share of tests that win over time.
QUALIFICATIONS
- Product Management: 3+ years in product growth roles on D2C subscription or consumer products (web-to-web, web-to-app, mobile apps) or similar markets.
- Proven Wins: A track record of A/B tests or product changes that measurably grew revenue, with results you can attribute to your own work.
- User Journey & Product Sense: Strong understanding of consumer user journeys and of what turns a first purchase into lasting value for the user.
- Research & Analytics: Hands-on user research, competitor analysis, and product analytics (Mixpanel or a close equivalent) to build the evidence behind every idea.
- Experimentation: Experience designing and interpreting A/B tests, including significance, sample size, and test duration.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work, especially UI/UX design of experiments.
- Lifecycle Experience: Experience with subscription onboarding, engagement, or cancellation flows is a bonus.
LEADERSHIP ATTRIBUTES
- Results-driven - measures their own work by test wins and revenue impact
- Evidence-led - backs every idea with data, user research, or competitor proof
- Ownership mentality - treats the product as their own: proposes, prioritises, and drives ideas to a result
- Bias for action - makes sound decisions quickly and iterates fast
- Communicates with clarity - explains ideas and results in writing so they can be reviewed without a meeting
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Tbilisi, Georgia
On behalf of
WorkforceTech Client #1
, SD Solutions is looking for a talented
Professional Services Manager
(combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support.
You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in.
Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time
Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles
Build and set up schedules, rules, forms, templates, and policies
Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems)
Assist customers with data transitions (e.g., importing schedules from Excel)
Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early
Advise customers on best practices to ensure successful adoption
Clearly document everything configured and any remaining action items
Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups
Ensure the customer’s account is fully ready for daily operations immediately after onboarding
Working hours: 12 PM - 9 PM Tbilisi time
Requirements:
1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required)
Strong technical aptitude and exceptional attention to detail
Native or near-native English level with excellent presentation and communication skills
Confidence working directly with customers (often non-technical frontline managers)
Ability to break down complex requirements into clear, actionable steps
Highly organized, consistent, and reliable
Fast learner, very tech-savvy, quick to master new tools and systems
Comfortable working US hours (CST/EST time zone) – required for live calls
Previous experience with SaaS configuration, operations, or back-office support – big plus
Shared Tools & Stack:
Connecteam platform (web + mobile, online/offline capabilities)
Excel/CSV for data uploads
Task & project management: Monday.com, Trello, etc.
CRM: HubSpot (familiarity)
Video conferencing: Zoom / Google Meet
Documentation: Notion, Google Docs
AI tools are encouraged and welcomed to boost efficiency
About the company:
A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Remote - Europe Time Zones; Portugal; Serbia; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management.
This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value.
The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals.
WHAT YOU’LL BE DOING
— Product Strategy & Roadmap
- Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product
- Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs
- Translate signals from clients, Sales, CS, and the market into product priorities
— End-to-End Product Development
- Lead discovery: client research and data analysis
- Define the product vision for each initiative you work on from high-level concept to details
- Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design)
- Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery
— Adoption & Go-To-Market
- Partner with Product Marketing on feature positioning and launch communication
- Work with CS to drive adoption among enterprise clients
- Define product UX copy (tooltips, banners, onboarding)
- Track adoption and iterate based on data
— Cross-Functional Leadership
- Work in tight alignment with GTM teams (Sales, CS, Marketing)
- Ensure the product supports Sales in closing and CS in expanding accounts
- Represent your area with internal and external stakeholders
ABOUT YOU
- 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products
- Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world
- Experience working on ML products is a plus
- Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics
- Ability to extract insights and make decisions even with imperfect data or analytics setup
- Solid understanding of A/B testing, incrementality, and optimization logic
- Proven ability to connect product decisions to business outcomes (revenue, retention, expansion)
- Experience writing clear, structured PRDs for cross-functional teams
- Strong prioritization skills, balancing data, business context, and stakeholder input
- End-to-end ownership mindset — from discovery through delivery to adoption
- Comfortable operating in ambiguity and resource-constrained environments
- Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus
- Ability to align Engineering, Sales, CS, and Marketing without direct authority
- Strong communication skills (written and verbal)
- Fluent English (B2+)
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Quality is Hasbro’s top priority. For Quality, we aim to enable high consumer trust and brand confidence by ensuring Hasbro products are safe, compliant and reliable for our consumers.
Reporting to the Regulatory & Lab Management team, the QA Engineer will:
Support the implementation of product safety, physical/mechanical and labeling requirements across APAC and other applicable markets, including the EU and US
Translate regulatory changes into product impact assessments, updated Hasbro specifications, clear stakeholder and vendor guidance, and aligned laboratory testing requirements
Act as a key technical partner to Packaging, Product Development, Product Quality, Sourcing, Legal, vendors and third-party laboratories
Key Responsibilities:
Provide technical guidance on physical/mechanical product safety requirements and applicable toy and consumer product standards; support investigation and resolution of physical/mechanical testing and compliance questions
Monitor the regulatory landscape on product safety and labeling requirements across APAC, EU and US, and provide timely updates to internal teams
Assess new or revised regulatory requirements for product, labeling, testing and specification impacts; coordinate implementation plans, technical interpretations and effective-date readiness with relevant stakeholders
Support Packaging and product teams on regional safety labeling, warnings, age grading and mandatory markings; review or coordinate resolution of label compliance questions before production release
Draft, review and revise Hasbro specifications, policies, test requirements and technical guidance in response to regulatory changes
Develop or coordinate product-specific and ODM testing protocols with internal teams and approved third-party laboratories
Liaise with approved third-party laboratories to align technical interpretations, testing protocols, methods and implementation requirements; resolve differences in laboratory interpretation through documented technical assessment
Provide timely, documented technical guidance on regulatory, physical/mechanical, testing and labeling enquiries from internal and external stakeholders
Maintain controlled records of regulatory assessments, technical decisions and implementation status
Requirements:
Bachelor or higher degree in Engineering, Applied Science, Chemistry, Materials Science or a related technical discipline
3 years or more relevant experience in product safety, toy testing, regulatory compliance, quality assurance or an accredited third-party laboratory
Good working knowledge of international toy safety regulations and physical/mechanical testing standards (e.g. ASTM F963, EN 71, ISO 8124); knowledge of labeling requirements is an advantage
Experience interpreting regulatory or standard changes and converting them into practical product, testing, specification or labeling requirements
Experience coordinating with third-party laboratories, product development teams, vendors or manufacturing partners
Strong technical writing, analytical, stakeholder management and problem-solving skills; attention to detail and able to work independently
Good command of written and spoken English; proficiency in Cantonese and/or Mandarin is an advantage
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The National Malaria Control Program (NMCP) is responsible for the national coordination of malaria prevention, case management, and malaria supply chain activities in Niger.
In recent years, the national supply chain management system has undergone significant evolution, characterized by:
The progressive strengthening of quantification and supply planning mechanisms;
The increasing use of logistics data from DHIS2;
The progressive strengthening of the Quantification Analytics Tool (QAT) as the national reference tool for supply forecasting and planning;
The gradual transition to a national electronic Logistics Management Information System (eLMIS) based on Open mSupply;
The progressive development of a district-led last-mile distribution model;
The growing need for advanced analysis of logistics data to improve the continuous availability of commodities.
In this context, the NMCP seeks to sustainably strengthen its institutional capacities in the areas of:
Logistics data analysis;
Data validation and triangulation;
Supply forecasting and planning;
Supply chain performance management;
Stockout risk anticipation;
Use of digital logistics management tools;
Monitoring of warehousing and distribution performance;
Pharmaceutical waste management.
To support this transition, the NMCP wishes to benefit from technical support through the recruitment of a Technical Expert in Logistics Intelligence, forecasting, and Supply Chain Performance. The goal is to sustainably strengthen national capacities, not to create functional dependency on external expertise.
The Advisor will support the NMCP in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
General Objective
Support the NMCP in strengthening its institutional capacities in logistics intelligence, quantification, data analysis, and supply chain performance management to sustainably improve the availability of malaria commodities.
Specific Objectives:
The Advisor shall contribute to:
Strengthening the strategic use of logistics data for decision-making.
Supporting the institutionalization of QAT as the national reference tool for supply forecasting and planning.
Developing mechanisms for validation, triangulation, and quality control of logistics data.
Strengthening the NMCP's capacity to develop early warning systems and stockout anticipation mechanisms.
Supporting the monitoring of warehousing and distribution performance carried out by National Office of Pharmaceutical Products and Chemicals (ONPPC).
Developing supply chain performance dashboards and indicators.
Supporting the NMCP in monitoring pharmaceutical waste management.
Sustainably strengthening the technical capacities of national teams through skills transfer and process formalization.
Nature and Principles of Position
The position is structured around:
Strengthening institutional capacities;
Transferring skills;
Developing sustainable tools and mechanisms;
Providing analytical and strategic support.
The position does not constitute a permanent organic function within the NMCP and is not intended to replace the statutory or hierarchical responsibilities of national staff.
The Advisor shall:
Not hold any hierarchical authority over NMCP staff;
Not replace NMCP human resources;
Not exercise the program's sovereign (regalian) functions;
Act within a framework of technical support, accompaniment, systems structuring, and skills transfer.
The Advisor will work closely with:
The NMCP's Supply and Stock Management (GAS) team;
The NMCP pharmacist;
The NMCP monitoring and evaluation teams;
The Directorate of Pharmacy, Medicine, and Traditional Medicine (DPH/MT);
ONPPC;
Technical and financial partners.
Main Responsibilities:
Logistics Data Governance and Analytical Intelligence
Support the NMCP in analyzing and leveraging logistics data from DHIS2 and eLMIS/Open mSupply as it is progressively deployed, as well as planning tools;
Develop cross-validation mechanisms for logistics data;
Support the identification and correction of data inconsistencies;
Develop Analytical Dashboards and Visualization Tools
Strengthen the NMCP's capacity to analyze consumption trends and stockout risks;
Develop early warning mechanisms;
Support the analysis of district emergency orders;
Develop logistics performance indicators.
The Advisor shall build on work already carried out regarding:
DHIS2 data completeness (and eLMIS data as it is progressively deployed);
The identification and correction of inconsistencies;
Monthly stockout monitoring;
Analysis of district performance in their capacity for regular monthly resupply of health facilities.
Quantification and Institutionalization of QAT
Support the NMCP in the advanced use of QAT (particularly as new features are rolled out);
Contribute to establishing QAT as the national reference tool for supply forecasts and plans;
Progressively reduce reliance on parallel Excel files;
Develop and formalize Standard Operating Procedures (SOPs) related to QAT use;
Support quantification exercises;
Strengthen the integration of logistics data into forecasting exercises;
Contribute to harmonizing tools used by partners.
Contribute to aligning the NMCP with the national vision of an integrated supply forecasting and planning system.
Warehousing and Distribution Performance
In collaboration with ONPPC and relevant structures, the Advisor shall:
Develop performance indicators for the warehousing and distribution of malaria control commodities to ensure their continued compliance;
Support the development of dashboards to monitor these performance indicators;
Analyze distribution timelines and service levels;
Monitor availability and logistics quality indicators;
Identify operational bottlenecks;
Propose corrective measures;
Support the monitoring of good inventory management and storage practices.
Logistics Risk Management
Develop a supply chain risk register;
Identify critical supply-related risks;
Support the development of mitigation plans;
Develop alert thresholds and escalation mechanisms;
Strengthen the NMCP's capacity to anticipate stockouts;
Contribute to the development of forward-looking analyses and contingency scenarios.
Pharmaceutical Waste Management
Support the NMCP in monitoring pharmaceutical waste management;
Develop tools for tracking expired or damaged products;
Contribute to monitoring activities related to incinerators funded by the Global Fund;
Support the documentation and traceability of product destruction activities
Develop SOPs and tracking tools related to Unusable Pharmaceutical Products (PPI).
Capacity Building and Skills Transfer
Provide technical coaching to NMCP teams (GAS and M&E for logistics data);
Develop SOPs, guides, and standardized tools;
Support the formalization of processes;
Organize skills transfer sessions;
Contribute to the progressive empowerment of national teams;
Document achievements and institutionalized mechanisms.
Expected Deliverables
Logistics data governance SOPs;
QAT usage SOPs;
A RACI matrix for the malaria control commodity supply chain;
Supply chain performance dashboards;
Early warning mechanisms;
Data validation and triangulation tools;
A supply chain risk register;
Pharmaceutical waste management monitoring tools;
Plans for evaluating and strengthening GAS competencies within the NMCP;
Monthly (bullet) and quarterly (narrative) activity reports.
Expected Results
Through this support, the NMCP aims to achieve:
A sustainable improvement in the quality of logistics data;
Improved capacity to anticipate stockouts;
The institutionalization of QAT as the sole source for logistics data management;
The development of a data-driven management culture;
Strengthened monitoring of supply chain performance;
Improved visibility of logistics risks;
The progressive strengthening of national technical autonomy;
A successful transition to a national eLMIS system based on Open mSupply.
Supervisory Arrangements
The Advisor shall be:
Administratively recruited and evaluated by the implementing partner;
Technically supervised by the NMCP Coordinator;
Functionally integrated into the Supply and Stock Management (GAS) team.
Technical priorities and work plans will be jointly validated by the NMCP and the implementing partner.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in pharmacy, with experience in public health, supply chain management, health logistics, or a related field;
A complementary Master's-level degree in supply chain management, health logistics, public health, health systems, or a related field is strongly desired;
Specialized training in public health Supply Chain Management is a significant asset;
Minimum of 10 years of experience in public health supply chain management;
Proven experience in supply quantification and planning;
Demonstrated experience using QAT or similar forecasting and supply planning tools;
Experience in analyzing and leveraging logistics data;
Experience using DHIS2, eLMIS, or other logistics information systems;
Proven experience developing analytical tools, dashboards, and performance monitoring mechanisms;
Experience collaborating with U.S. Government–funded partners and projects strongly desired;
Experience on U.S. Government–funded projects is a major asset;
Experience in pharmaceutical waste management desired.
Excellent command of logistics management systems;
Strong analytical capacity;
Good command of data analysis and visualization tools;
Excellent understanding of quantification mechanisms;
Good understanding of early warning systems;
Ability to develop SOPs, standardized tools, and institutional mechanisms;
Ability to work within a matrix reporting environment;
Strong capacity for institutional collaboration;
High sense of ethics and confidentiality;
Ability to work in a support role rather than a substitutive one;
Ability to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
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