Location: London, UK
Workplace: Hybrid
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
In this role you'll own EMEA as your region: full remit over the Solution Engineering team's success, working as a player-coach who hires, develops, and holds the bar on how the team runs discovery, demos, and evaluations, while getting hands-on in the highest-impact deals across the region. You'll own execution of Sanity's core presales motions — discovery, tailored demos, POVs, and architecture/security reviews — coaching SEs to run them with consistency and to connect Sanity's value drivers to real business outcomes, not just features or functionality.
You'll partner closely with Sales, Product, and Marketing across EMEA, reporting into and collaborating with the Sr. Director of Solution Engineering on strategy and priorities. You'll also make sure your team is set up to win with the presales toolkit — demo environments, collateral, evaluation guides — iterating and building where you see gaps for your region.
We care about the impact we make for our customers, and we show up as a consultative partner in every interaction to support their success. If this is how you operate, this role is for you.
WHAT YOU WOULD DO
- Manage, coach, and develop a team of Solution Engineers across EMEA — hiring, ramping, and running regular 1:1s and deal reviews.
- Get hands-on in the team’s highest-impact opportunities, from discovery through close, modelling the behaviours you want your team to run.
- Execute and reinforce Sanity’s established presales motions (discovery, demos, POVs, architecture/security reviews) with consistency across the team, rather than defining new ones.
- Coach SEs to translate technical capability into business outcomes for developers, architects, product leaders, and content teams.
- Evangelise and drive consistent use of AI tools — for call prep, faster POC/demo environment setup, and turning discovery notes into follow-up docs — to cut cycle time without sacrificing quality.
- Own regional forecasting and pipeline hygiene for presales involvement, and report on team performance and technical win rates.
- Partner with Sales leadership, Product, and Marketing in EMEA, and route field feedback up to the Sr. Director of Solution Engineering.
- Make sure your team is set up to win with the presales toolkit — demo environments, collateral, evaluation guides — iterating and building where you see gaps for your region.
ABOUT YOU:
- Experience managing or leading a Solutions Engineering / Presales team in B2B SaaS, ideally selling highly technical, composable, headless, or API-first platforms — CMS, DXP, or adjacent tools in the modern content stack..
- Strong technical foundation: comfortable discussing APIs, data models, front-end frameworks, integrations, and modern architecture patterns.
- Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process.
- Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives.
- Experience selling developer-facing, composable, or API-first SaaS platforms — content management, digital experience, or similar tooling in the modern content stack.
- Familiarity with content workflows, editorial tooling, or digital experience stacks.
- Collaborative leadership style with high integrity and a bias toward developing others.
- Fluent with AI-based tools across your technical work — evaluations, architecture conversations, research, day-to-day productivity — and able to bring that fluency to how the team operates.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team.
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth.
- A global, multi-culturally diverse group of colleagues and customers.
- Comprehensive health plans and perks.
- A healthy work-life balance that accommodates individual and family needs.
- Competitive salary and stock options program.
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: European Union
Workplace: Remote
About the Role
Playson is a leading online gaming supplier with worldwide recognition, founded in 2012. We offer complete gaming solutions based on the latest technologies and detailed market analysis for leading iGaming operators.
We're looking for a Content Manager to join our Game Tribe and help transform how we create, implement and manage content across our portfolio of slot games.
This is an exciting opportunity for someone who combines strong content management skills with technical knowledge, a passion for AI and a drive to improve existing processes through automation.
You'll take ownership of game-related content throughout the development lifecycle, from creating game rules and documentation to implementing content directly into game clients, managing localisation and ensuring accuracy across multiple markets.
Beyond traditional content management, you'll play a key role in introducing AI-powered solutions, developing automation tools and improving technical workflows to reduce manual effort, increase efficiency and streamline content delivery.
Working closely with Product Owners, Developers, Game Designers and other cross-functional teams, you'll identify opportunities to automate repetitive tasks, solve technical challenges independently and contribute to the continuous improvement of our content management processes.
We're looking for someone who is technically curious, proactive and comfortable experimenting with new technologies. Someone who doesn't just follow existing processes but actively looks for smarter ways to get things done.
Key Responsibilities
- AI & Automation: Identify opportunities to automate repetitive content management tasks, developing and implementing AI-powered tools, scripts and workflows that improve efficiency, accuracy and scalability.
- Technical Content Implementation: Take ownership of implementing game rules, texts and UI content directly into game clients, working with structured file formats such as JSON and XML and resolving straightforward technical challenges independently.
- AI-Assisted Development: Leverage AI technologies and coding assistants to develop scripts, generate and improve code, build practical solutions and optimise existing content workflows.
- Code Quality & Validation: Review, test and validate AI-generated code and technical solutions, ensuring they are reliable, maintainable and aligned with established development standards.
- Game Content Creation: Create accurate and engaging English content for game rules, paytables, previews, feature descriptions and UI elements, translating complex game mechanics into clear explanations.
- Localisation Management: Coordinate multilingual content and translations through localisation platforms, ensuring accuracy, consistency and compliance with technical and market requirements.
- Workflow Optimisation & Quality Assurance: Analyse existing processes, identify inefficiencies and introduce automated solutions to reduce manual effort, minimise errors and improve content validation.
- Game Documentation & Compliance: Create and maintain game documentation, support game and feature naming, and ensure content meets relevant regulatory and market requirements.
- Cross-Functional Collaboration: Work closely with Product Owners, Developers, Mathematicians and Designers to ensure content is accurately created, implemented, tested and delivered throughout the game development lifecycle.
- Continuous Improvement & Ownership: Proactively explore emerging technologies, take ownership of content-related activities and drive technical improvements that enhance team productivity and reduce unnecessary developer dependency.
Requirements
- Experience in content management, technical content implementation, workflow automation or a related role, ideally within iGaming, gaming or a software-driven environment.
- Good understanding of JavaScript, with the ability to read, understand and modify code, evaluate AI-generated solutions and implement straightforward technical changes independently.
- Practical experience using AI tools, such as ChatGPT, Claude, Gemini or AI coding assistants, to generate code, solve technical challenges and improve existing workflows.
- Hands-on experience developing scripts, automation tools or technical solutions that streamline processes, reduce repetitive tasks and improve operational efficiency.
- Confidence working with JSON, XML, HTML.
- Understanding of basic programming concepts, code quality and development conventions, with the ability to troubleshoot issues and recognise when developer support is required.
- Familiarity with code editors or development environments such as VSCode, WebStorm or Cursor, and a willingness to learn new technical tools.
- Excellent written English, with strong attention to detail and the ability to create clear, accurate and engaging game-related content.
- Strong analytical thinking, problem-solving skills and the ability to independently manage technical challenges, multiple priorities and project deadlines.
- Proactive, curious and innovative mindset, with strong ownership, effective cross-functional communication and a genuine interest in AI, automation and continuous improvement.
Nice to Have
- Experience developing AI applications using OpenAI, Anthropic, Gemini or similar model APIs.
- Familiarity with JavaScript or TypeScript, including the ability to read, understand and modify existing code to support content implementation, automation and workflow improvements.
- Understanding of the game development lifecycle, particularly within iGaming or online slot games.
- Experience working with multilingual content and localisation pipelines.
What We Offer
- Competitive Salary: We offer a competitive salary, subject to annual performance reviews
- Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
- Flexible Schedule: We offer a flexible work schedule to accommodate your needs
- Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
- Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
- Financial Support for Life Events: We provide financial support during special life events
- Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
- Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
- Professional Development: Get reimbursement for professional development courses and training
Recruitment Process
- HR Interview
- Take Home Task
- Technical Interview
- Final Interview
Location: Kazakhstan; Kyrgyzstan; Uzbekistan
Workplace: Hybrid
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll build the analytics layer for Finance and Marketing & Growth — two areas that only get partial coverage today — and help shape how analytics engineering scales as the team and data volume grow.
What you'll do:
- Build the semantic layer that powers Finance's financial reporting, turning business logic into reliable, gold-layer datasets.
- Build the analytics layer for Marketing & Growth, enabling self-service reporting on acquisition, funnels, and campaign performance.
- Help define how analytics engineering scales across the team — supporting other analysts' data models and shaping technical standards.
What you'll own:
- Own the semantic layer for financial reporting, ensuring one consistent source of truth for business metrics.
- Own the analytics layer for Marketing & Growth, from data modeling to self-service reporting.
- Build and maintain dbt models (staging, intermediate, marts) with tests, documentation, and reusable macros.
- Design scalable data models in Databricks silver and gold layers, applying dimensional modeling.
- Support other analysts across the data team, optimizing self-built data models when performance or reliability issues come up.
- Contribute to defining the strategy and standards for analytics engineering as it grows.
What makes you a strong fit:
- 5+ years of experience in analytics engineering, including Senior or Tech Lead level work: setting technical standards and supporting other analysts
- Readiness to relocate to Manila or travel there regularly for in-person work with the team
- Strong SQL expertise, including complex queries, window functions, and query optimization on large datasets
- Hands-on experience with dbt — models, macros, tests, documentation, and CI workflows
- Strong dimensional modeling experience (3NF/Inmon, star schema, or anchor modeling)
- Experience building semantic layers or maintaining a single source of truth for business metrics
- Experience in banking or fintech is a plus, especially data modeling for financial products
- Comfortable working in Git-based ELT workflows
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Relocation to Manila or remote work from a GMT+5 time zone, with business trips to Manila
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a Product Designer to create intuitive, high-quality experiences for users discovering market opportunities, analysing assets, and trading across Web3 products.
You will work closely with Product, Engineering, Content, and other design teams to solve complex problems in a fast-moving environment. Crypto experience is a plus, but strong design thinking, product judgment, and the ability to learn quickly are more important.
Depending on team needs and your interests, your work may focus on:
OKX
Wallet
— shaping a leading self-custody wallet experience and making asset management, dApp discovery, swaps, and cross-chain interactions seamless, intuitive, and trustworthy.
OKX.AI
— exploring the frontier of AI and Web3 by building an onchain Agent marketplace where Agents can discover work, collaborate, transact, and build reputation, with the ambition of enabling one person and one Agent to build a million-dollar company.
X Layer
— growing OKX’s Layer 2 ecosystem by designing
DeFi
products and new onchain experiences that attract users, builders, and liquidity.
DEX
Market
— helping customers discover and understand opportunities across onchain markets, including emerging tokens, memes, and real-world assets.
Onchain Trading
— creating fast, intuitive, and trustworthy trading experiences across market discovery, execution, and position management.
Growth
— improving acquisition, activation, engagement, retention, and cross-product discovery through growth campaigns and ecosystem features such as Boost and Outcomes.
What You’ll Be Doing
Own the end-to-end design process, from problem definition and user flows to high-fidelity UI, prototypes, and final delivery.
Turn complex product and business requirements into clear, intuitive user experiences.
Work closely with Product and Engineering to evaluate trade-offs and make well-reasoned design decisions.
Use research, data, user feedback, and product context to validate and improve solutions.
Contribute to product discussions by identifying underlying user problems, challenging assumptions, and proposing better approaches.
Maintain a high standard of design quality while working effectively under tight timelines and changing priorities.
Design for a global user base across different markets, languages, and levels of Web3 experience.
What We Look For In You
5+ years of experience in Product Design
Strong design thinking and problem-solving ability, with a portfolio that clearly demonstrates how you frame problems, explore options, make decisions, and measure outcomes.
Ability to remain structured and make sound design decisions in complex, ambiguous, and high-pressure situations.
Proficiency with AI tools and the ability to apply them effectively throughout the design process, from research and ideation to prototyping, validation, and delivery.
Strong ownership, self-motivation, and the ability to adapt quickly in a fast-changing environment.
Clear communication skills and the ability to explain and defend design decisions in both English and Chinese.
Experience collaborating effectively with Product Managers, Engineers, and other designers.
Curiosity, ambition, and a genuine interest in staying current with developments in crypto, AI, and the wider design industry.
Nice to Haves
Experience designing crypto, fintech, investment, trading, wallet, or other data-intensive products.
Familiarity with Web3 wallets, DApps, meme trading, token discovery, swaps, or on-chain products.
Strong UI and visual design craft, with close attention to interaction details and overall product quality.
Strong product sense and the ability to connect individual features with broader product goals and user journeys.
Experience designing and shipping products for a global audience.
Experience conducting user research, usability testing, or data-informed design validation.
Highlights of Perks and Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-EW1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a partnerships leader to own the tri-party motion for public sector and nonprofit partnerships selling through AWS. Public sector and nonprofit-focused partners are how Claude reaches government agencies, educational institutions, and mission-driven organizations at scale, and AWS is the surface most of that work runs on. You will own the intersection of those two ecosystems.
In this role, you will build the go-to-market motion that turns partner interest into joint pipeline and closed revenue, working across AWS's public sector partner organization and the AWS practices inside the partners that serve government and nonprofit customers. You will define how Claude is positioned inside AWS public sector partner programs, design the commercial mechanics that let partners transact and get rewarded through procurement vehicles and contract structures specific to this segment, and build the joint plays that partners take to their customers.
This is a build role. The partner ecosystem is early, the programs are still being designed, and you will be operating across three organizations whose incentives on any given deal don't always line up. You will help shape how frontier AI technology reaches the public sector and nonprofit community through the partner ecosystem, including in classified environments where required.
You will report directly to the Head of AWS GTM Partnerships and work closely with our Global Public Sector Leader.
Key responsibilities
Develop and execute the GTM strategy for our public sector and nonprofit partnerships through AWS, including co-selling motions, joint business plans, events, and segment-specific plays across federal, state and local, education, and nonprofit
Own forecasting, pipeline development, and revenue targets for partner-sourced and partner-influenced business
Design the commercial mechanics that make the partner motion work, including deal registration, marketplace program structure, procurement and contract vehicle alignment, and incentives
Build and maintain executive-level relationships across AWS's public sector partner organization and across partner AWS practice leadership
Work with partners to develop repeatable, mission-specific solutions built on Claude, and help them build the delivery capability to take those solutions to public sector and nonprofit customers
Partner cross-functionally with Anthropic's alliances, public sector sales, partner marketing, policy, and regional cloud teams to keep the motion consistent while regions and segments execute locally
Create and implement scalable processes for partnership operations, including escalation management, business reviews, and reporting
Provide strategic market intelligence and competitive insights on the public sector and nonprofit partner ecosystem to inform product and commercial strategy
Identify where to concentrate investment across the partner portfolio and make the case to stop investing where returns are not there
Minimum qualifications
Active security clearance (TS/SCI required) with ability to discuss capabilities in classified environments
Enterprise partnerships, alliances, or business development experience, with meaningful time spent on partner ecosystems serving public sector or nonprofit customers
Proven track record of building and scaling partnerships with public sector-focused systems integrators, resellers, or channel partners
Experience building a co-sell or channel motion from the ground up, including the commercial mechanics behind it
Deep understanding of how cloud and partner field organizations operate in the public sector, including procurement processes, contract vehicles, and the incentives that drive seller and partner behavior
Track record of carrying and hitting a partner-sourced or partner-influenced revenue number, with credible forecasting behind it
Demonstrated ability to build credibility with and influence senior stakeholders
Excellence in strategic planning, business operations, and program management
Ability to balance strategic thinking with tactical execution, and a willingness to concentrate effort rather than spread thin
Experience working with technical products and translating complex capabilities into business value
Ability to travel up to 25% of the time
Preferred qualifications
12+ years of enterprise partnerships, alliances, or business development experience
Previous experience working with AWS or another hyperscaler's public sector partner organization
Working knowledge of public sector partner operating models, including practice structures, delivery economics, and how services and contract revenue drive partner decisions
Familiarity with government compliance and authorization frameworks (such as FedRAMP, IL levels, and StateRAMP) and how they shape partner-led deployments
Experience working with nonprofit, higher education, or philanthropic organizations and the funding dynamics that shape their technology decisions
Background in AI/ML technologies or with developer-focused platforms and their partner ecosystems
Experience scaling partner programs at a company moving from early traction to significant partner-driven revenue
Prior experience in management consulting or federal program management
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Romania; Albania; Kazakhstan; Azerbaijan; Armenia; Moldova
At
Emerging Travel Group
, we’re on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service. We pride ourselves on our dynamic, innovative culture and are seeking passionate, detail-oriented professionals from the travel industry who excel at turning complex travel requests into seamless experiences for our B2B partners.
We're looking for an experienced Corporate Travel Operations Specialist to manage end-to-end travel arrangements for premium corporate accounts and VIP travelers—from hotels and transportation to custom experiences worldwide, for both business travelers and executive groups. This role requires outstanding communication skills, strong supplier negotiation abilities, and an uncompromising dedication to exceptional quality of service.
Requirements
What You’ll Do
Corporate Client Management:
Act as the main point of contact for corporate accounts and VIP travelers, handling complex business travel requests via email, phone, chat, or CRM, and ensuring a world-class experience at every stage.
Expert Travel Consulting:
Advise corporate travelers and travel managers on the best options; provide tailored solutions for flights, hotels, transfers, and premium services worldwide.
Online & Offline Booking Mastery:
Book travel services through our online platform and work directly with our global supplier network for offline arrangements—hotels, DMCs, transfers, rail, ferries, cruises, and airlines.
Supplier Relations:
Source options and negotiate directly with hotels, service partners, and travel providers to secure the most optimal agreements on rates, terms, and conditions for corporate clients.
Lifecycle Support:
Manage the full cycle of each booking, including confirmations, payments (including virtual card processing), vouchers, changes, cancellations, and refunds—delivering seamless support from inquiry to post-trip resolution.
Internal Collaboration:
Coordinate closely with Online Support, Finance, Product, Sales, and Account Management to ensure operational excellence and smooth information flow for corporate partnerships.
Quality & SLA Control:
Resolve operational issues, monitor performance against SLAs, and proactively escalate incidents to deliver a consistently high standard of corporate travel service.
What We’re Looking For
Corporate Travel Expertise:
Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
Supplier & Destination Knowledge:
In-depth knowledge of hotel and airline operations and global destination management.
Language Proficiency:
Upper-Intermediate (B2+) level of
English and Italian
is required.
Communication Excellence:
Strong interpersonal, written, and verbal communication abilities; able to confidently work with demanding corporate clients and negotiate with suppliers.
Organization & Precision:
Proven capacity to handle multiple, complex corporate requests simultaneously with outstanding accuracy and professionalism.
Tech Savvy:
Comfortable with CRM systems, online booking tools, and other travel management technologies.
Solutions-Oriented:
Proactive and resourceful in resolving challenges in a fast-paced corporate travel environment.
Benefits
What We Offer
Remote Work:
Flexibility to work from anywhere.
Competitive Compensation:
Attractive base plus bonus structure.
Corporate Exposure:
Collaborate with leading global companies and manage travel for top executives.
Professional Growth:
Advance your career handling challenging, high-profile cases.
Continuous Learning:
Ongoing training, seminars, and opportunities to attend top industry events.
Travel Perks:
Take advantage of corporate rates and unique travel discounts worldwide.
The Process
Intro Chat:
Welcoming conversation with our HR team.
Remote Set-Up Check:
Quick internet speed test to ensure remote readiness.
Manager Interview:
In-depth discussion about your experience and the role specifics.
Interview Results!
Learn more about our data protection practices in our
Privacy Policy
.
If this sounds like the perfect fit for you, we’d love to hear from you!
Apply now and let’s create amazing travel experiences together!
Location: Remote
Workplace: Remote
About Prefect
Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents.
In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world.
We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration.
ROLE SUMMARY:
We sell two products with two funnels that behave nothing alike. Prefect Cloud and Dagster+ both start with someone running an open source tool on their laptop, and both end either in a self-serve credit card or in a sales conversation with a Fortune 500 data platform team. Between those two points sits our go-to-market data: product telemetry in Amplitude, the warehouse, Salesforce, campaign and channel spend, community signals, and an uncomfortable number of different systems and touch points.
You will own the analytics and data modeling for GTM that describe how someone gets from first touch to activated user to paying customer, across both self-serve and sales. You will report to Gabriel Madureira, our Chief Growth Officer, and work day to day with marketing, sales, RevOps, and product.
WHAT YOU'LL DO:
- Own the go-to-market data model. One definition of an account. One definition of an activated workspace. One definition of pipeline. Version controlled, tested, documented, and deployed by you.
- Model the self-serve funnel end to end, from first visit through signup, activation, paid conversion, and expansion, for both Prefect Cloud and Dagster+. Make the drop-off points visible and the cohorts comparable.
- Model the sales funnel end to end, from source through MQL, SQL, pipeline, and closed won, including stage conversion and velocity, using Salesforce data as it actually is rather than as the schema claims.
- Build attribution that marketing and sales both accept. First touch, last touch, and a multi-touch model, with the assumptions written down so the arguments are about strategy instead of arithmetic.
- Build the unit economics. CAC and payback by channel and segment, LTV/CAC, ROI on campaigns and events, self-serve versus sales-assisted. That includes going and getting the spend data nobody has loaded yet.
- Ship the reporting layer so go-to-market teammates answer their own questions instead of queuing behind you. We run two Omni instances, one per product. Looker experience transfers directly.
- Help us set the go-to-market rhythm. Pipeline reviews, the weekly funnel meeting, board reporting. You'll hear a question before it becomes a ticket, and often you'll be the one who reframes it.
YOUR QUALIFICATIONS:
Must have
- Four or more years building analytics models in dbt on a cloud warehouse, owned in production with tests, CI, and version control.
- Strong SQL, plus enough Python for the parts SQL is bad at: API pulls, spend data, one-off enrichment.
- Experience building and maintaining a semantic layer in Omni, Looker, or something comparable. We care that you have modeled metrics for other people to use, not that you have built dashboards.
- Direct work with go-to-market teams on funnel conversion, attribution, and unit economics like CAC, payback, and ROI, using real CRM data from Salesforce or HubSpot.
- Prior knowledge of GTM systems like Salesforce, Amplitude, Segment, Hubspot.
- A product-led or self-serve business: activation, trial conversion, PQLs, usage-based revenue.
- A background in engineering or data, meaning you write code, read other people's code, and deploy your own work.
- Comfort with AI-native development.
Nice to have
- Product analytics tools, especially Amplitude.
- Developer tools or open source, where the funnel starts with a pip install and the top of it is a community rather than a lead list.
WHO THIS ROLE IS NOT FOR:
- You want to do machine learning or data science. There is plenty of interesting analysis here, but the core of the job is modeling and measurement for go-to-market decisions.
- You expect clean data. Amplitude records page context in four different properties depending on where the event came from, and Salesforce carries campaign fields no process writes to anymore. Sorting that out is the work, not an obstacle to it. If finding out that a field has been silently empty for eight months ruins your week, this will be a long year.
- You want to take tickets. People will bring you questions like "why did self-serve conversion drop in August," not specifications. You decide what to measure.
- You want to manage a team soon. This is an individual contributor role and will be for a while. You get a lot of influence over how go-to-market data works and no direct reports.
WHAT YOU'LL GET IN RETURN:
Base Salary Ranges:
- San Francisco Bay Area & NYC Metro: $173,000–$222,000
- Washington D.C., Boston, LA Metro, Seattle: $162,000–$201,000
- Denver, Chicago, Atlanta, & all other U.S. metros: $154,000–$200,000
Actual base salary within each range depends on the candidate's location, experience, and qualifications. Equity and benefits are not included in the range above. Your recruiter can share more about the salary range for your preferred location during the hiring process.
Perks and Benefits:
- Remote-first team with flexible-first culture
- Equity Stock Options
- 401(k) with 5% company match (vests immediately!)
- Unlimited PTO
- Medical, Dental and Vision insurance
- Generous Parental Leave
- Life Insurance and Disability benefits
- $800/month remote work stipend
And that's just the start — for more info check out our benefits and perks on our careers page.
BELONGINGNESS AT PREFECT:
Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community.
Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form.
EQUAL OPPORTUNITY AT PREFECT:
Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.
Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Software Engineer on the Risk team, your work will directly impact the systems that protect our customers and company. You will:
- Build resilient backend services that power fraud detection, identity verification, and transaction monitoring at scale.
- Develop, test, and maintain backend services and APIs that enable real-time risk and fraud prevention.
- Partner with product managers, and other engineers to design and deploy systems that protect customer accounts and transactions.
- Implement integrations with third-party risk and compliance platforms, ensuring seamless and secure data flows.
- Contribute to architectural decisions that balance scale, security, and reliability across sensitive financial systems.
- Build clear documentation to support collaboration, transparency, and operational excellence.
YOU BRING
- 3+ years of professional experience in backend engineering, ideally within fintech, payments, or external customer facing systems.
- Proficiency in building and maintaining APIs, microservices, and distributed systems.
- Familiarity with cloud infrastructure (AWS, Kubernetes, or similar) and database technologies.
- Experience working with risk, fraud, or compliance systems is a plus.
- Drive and proactivity – everyone here is a builder and executor.
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking a Senior Site Reliability Engineer to own the reliability, performance, and resilience of the cloud infrastructure powering Garner’s products and AI/ML workloads. This role sits on our Platform Engineering team. You will run the machine: defining and upholding SLOs, leading incident response, and driving the automation and standards that let every Garner engineer ship faster and more reliably. Because our systems directly influence health outcomes for millions of patients, maintaining the highest standards of production quality is imperative. This is an automation-first role: you will use AI tools to continuously convert manual operational work into monitored, hands-free processes, so the role gets more leveraged as you build.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Run the Machine:
Own the end-to-end reliability, performance, and resilience of Garner’s cloud environments (AWS, Kubernetes), including those powering AI/ML workloads; define, measure, and uphold SLOs across our critical services
Lead Incident Response:
Serve in the on-call rotation, lead incident response, and drive deep-dive root cause analysis, seeing corrective actions through to resolution and rigorously reviewing infrastructure changes
Own Observability:
Build and maintain the monitoring, alerting, and observability systems that let us detect and resolve issues before users feel them
Scale & Optimize:
Translate ambiguous, high-performance scaling requirements into well-defined, automated, and composable infrastructure-as-code deliverables (Terraform); proactively identify and implement cost-efficiency and performance gains across the stack to maximize cloud ROI
Automate Away Toil:
Pay down impactful tech debt and reduce operational toil, using AI tools and automation to convert repetitive operational work into hands-free, monitored processes, and holding our internal platform to the same rigorous standards as our customer-facing products
Enable Engineering:
Build and maintain the deployment and observability standards that empower the broader engineering team to ship AI features faster and more reliably; communicate complex cloud and reliability concepts clearly to technical and non-technical stakeholders
Uphold Security & Compliance:
Ensure our infrastructure and operations meet Garner’s security and HIPAA compliance obligations
The ideal candidate has:
4+ years of hands-on experience operating production cloud infrastructure at scale in an SRE, DevOps, or platform engineering role
Deep expertise with Kubernetes and Terraform in a cloud-first environment (AWS preferred)
A strong track record with production observability: defining SLOs, building monitoring and alerting, and leading incident response and blameless post-incident reviews
Strong software engineering fundamentals in Python or Go, applied to infrastructure automation (experience with Kubernetes APIs a plus)
Experience driving cloud cost-efficiency and performance optimization across compute, storage, and networking
Experience supporting AI/ML or data-intensive workloads in production is a plus
Experience operating in a security-conscious or regulated environment (HIPAA, SOC 2) is a plus
Fluency with AI tools (e.g., Claude) applied to real engineering and operations workflows, or strong motivation to build it fast
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
AWS, Kubernetes, Terraform, Istio, Python, Go, TypeScript, Postgres, NATS, Datadog, GitLab
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target range for this position is $191,000 - $226,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As an AI Solutions Strategist, you will sit at the intersection of customers, AI delivery, and Ramp’s core product teams. You will partner with enterprise/strategic customers to deeply understand their finance workflows—especially corporate finance and controllership priorities like close, controls, and spend governance—identify high-impact opportunities for AI and automation, and translate those needs into clear problem statements, solution designs, and actionable feedback for Ramp’s Product, Engineering, and Go-to-Market teams.
This role is for someone who can listen carefully, structure ambiguity, and turn on-the-ground learnings into scalable solutions. This role required high proactivity and bias to action.
WHAT YOU'LL DO
- Discover and diagnose customer needs. Run stakeholder interviews and workflow deep dives with Finance, Procurement, AP, and IT teams. Map end-to-end processes and identify the underlying drivers behind pain points — risk, cost, cycle time, compliance, exception volume, and operational complexity.
- Translate needs into solution requirements. Turn qualitative input into crisp artifacts: problem statements, success metrics, constraints, acceptance criteria, and deployment plans. Balance speed, safety, and scalability across MVPs, iterations, and broader rollouts.
- Partner with technical teams to implement AI workflows. Work closely with Ramp engineers and AI builders to design and ship solutions that meet real customer workflows. Specify data inputs, integrations, governance needs, policy rules, auditability requirements, and edge cases.
- Drive feedback loops into Ramp's product. Synthesize learnings across customers into reusable patterns and product opportunities. Write high-signal briefs for Product and Engineering that explain what customers need, why it matters, and what should be built next.
- Communicate impact and guide executives. Present status, outcomes, and recommendations to customer operators, executives, and internal stakeholders. Quantify impact through time saved, error reduction, improved compliance, faster close, and other business outcomes.
WHAT YOU NEED
- 4+ years of relevant experience
- Strong customer empathy and the ability to earn trust quickly with senior stakeholders.
- Excellent problem framing: you can turn messy workflows into clear systems and priorities.
- Comfort operating in ambiguity and iterating quickly while keeping quality high.
- Ability to communicate clearly in writing (briefs, requirements, postmortems) and verbally (workshops, exec readouts).
- A builder mindset: you like shipping, learning, and improving the system.
- Experience in solutions, implementation, product strategy, consulting, or technical program management.
- Strong grounding in corporate finance / controllership workflows, including accounting close, spend governance/controls, budgeting, procurement, and AP operations.
- Experience translating finance requirements into system design and configuration (e.g., ERP/accounting, procurement, expense management, payments), including integrations, data mapping, and controls.
- Ability to partner with finance system owners/admins to drive change management, testing (UAT), and successful rollouts.
- Familiarity with finance operations workflows (AP, procurement, expenses, cards, accounting close).
- Exposure to AI-enabled products, automation, or applied ML (you do not need to be an ML engineer).
- Basic comfort with data concepts and systems integration (APIs, ETL, SQL, spreadsheets, data quality).
WORKING STYLE
We collaborate best when we’re close to the work and close to each other. This role is hybrid in New York, with time in-office to partner tightly with product and engineering teams. Importantly, this role required spending time with customers to understand real workflows, so travel and flexibility are critical to success.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Denver, CO
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You'll join Ramp's travel team, which builds two products, Ramp Travel and Juno. Both integrate with a growing network of travel management company (TMC) partners. You'll be our expert on how those integrations work in practice: how content (search, booking and changes), payments, approvals, servicing and reporting flow between our products and each TMC.
You'll own the operational side of each partnership, from the day it's signed through every customer that goes live on it. You'll work closely with engineering, our customer success managers, and the teams that sign new TMC partners and bring in customers through them, but you won't own those commercial relationships.
Success means each new TMC goes live more efficiently than the last, mutual customers on each TMC go live faster and more smoothly over time as your playbooks improve, and the TMC servicing experience for Ramp and Juno travelers is seamless and delightful.
The travel team is small and building quickly across both products, so everyone works beyond the edges of their role. Alongside your core work, you'll help wherever the team needs it most.
WHAT YOU’LL DO
- Build and refine our playbook for standing up a new TMC partner, and work with engineering to take each new TMC from signed partnership to its first live mutual customer.
- For each live TMC, build the playbook for adding mutual customers and new points of sale, including in new countries and regions. Support CSMs when a rollout needs TMC-specific setup.
- Investigate with engineering when bookings, payments or data don't flow correctly, and see fixes through with the TMC.
- Train TMC agents who service accounts through our dashboards. For TMCs that use their own tools, make sure our workflows fit theirs.
- Create SOPs for TMC agents to ensure they deliver top tier support for travelers.
- Keep TMC partners up to date on product changes that affect them, and answer their agents' questions.
- Always get to the why behind a TMC ask and make sure that it’s the best path forward. Just because something is done a certain way doesn’t mean that it’s the right or only way.
- Actively track and analyze data to manage and measure the quality of the travel support experience offered by our partners.
- Join partner review calls to represent day-to-day operations.
- Identify the steps in your playbooks that can be automated or built into the product, and work with product and engineering to make that happen.
- Take on work beyond your core role, such as joining Juno's customer support rotation, where you'll see firsthand how our partner integrations shape the customer experience.
WHAT YOU NEED
- 5+ years in implementation, partner operations, technical consulting, or a similar partner- or customer-facing technical role, ideally in travel technology, SaaS or fintech.
- Corporate travel domain experience, such as working at a TMC or with GDSs (Sabre, Amadeus, Travelport), NDC content, or travel mid- and back-office systems.
- Technical fluency to troubleshoot integrations and data flows across systems and hold credible conversations with engineers. Engineering depth is not required.
- Experience managing external partners or vendors, and working cross-functionally with customer success, product and engineering.
- Strong written communication, including the ability to train others and explain technical issues to nontechnical audiences.
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Thrives in ambiguity and fast-paced environments, with a bias toward action and a high level of ownership.
NICE-TO-HAVES
- Technical fluency with APIs, integrations, debugging, or data analysis, even if you do not write production code.
- Experience in B2B SaaS, travel, fintech, or another operationally complex product.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are hiring our first Sydney-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day-to-day. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.
Note: Specialists in Sydney will work 12pm to 8pm, Monday to Friday.
Responsibilities
Become an expert in all Anthropic products
Respond to user support cases with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model and assisting consumer users at a rapid pace
Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical “pager duty” during APAC hours to ensure 24/7 support for critical queries
Prioritize critically and comfortably adapt to an ever-evolving product landscape
Operate in ambiguity, making informed decisions even in never-before-seen situations
Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates
Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
You may be a good fit if you
Have experience in providing technical product support within a second-tier, escalated, or priority support team
Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g., CSAT, SLA, etc.)
Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
Have crisp but kind written communication skills and a deep care for the details
Enjoy helping others learn about new features and complex concepts
Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
Have experience contributing to the foundations of a support team. This is essential, highly valuable, but often unglamorous work, and it is particularly key for this role due to it being among the first Support hires in APAC/ANZ
Are proficient at working in a technical environment and are interested in Anthropic’s products
Possess a deep sense of ownership, and are excited to help us build our team!
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Technical Program Management team
The Technical Program Management team at Affirm operates at the intersection of strategy, product, and engineering execution. We are versatile operators and trusted strategic partners who drive complex initiatives, design our planning engines, and architect operational frameworks that power the technology behind Affirm's business. Guided by our commitment to putting the customer first and pushing the envelope, we elevate how teams collaborate, resolve critical tradeoffs, and turn high-level vision into scalable reality.
About the role
We're looking for an experienced, motivated Senior Technical Program Manager to oversee high visibility planning programs for our teams and help streamline our processes for building and delivering great customer and merchant products. As our products scale in complexity to meet our accelerating business and expanding product lines, our business and technology process management practices need to scale with it. In this role, you will work closely with engineering, product, analytics, and other cross-functional teams to align efforts with goals, identify opportunities for improvement, and drive change initiatives.
What you’ll do
Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives
Coordinate and collaborate with cross-functional stakeholders across the company to drive alignment on strategy, priorities, and key decisions.
Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement
Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption
Develop communication strategies to ensure critical information flows seamlessly across the organization
Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency
Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization
What we look for
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
8 years of proven experience managing programs, processes, and change management in a technology-focused environment
Strong technical background with a deep understanding of software development processes
Organized and strategic approach to collaborating across multi-disciplinary teams
Obsesses over getting the details right but knows how to make tradeoff decisions
Strong stakeholder management with Product, Engineering, Design, Analytics, and other cross-functional teams
Track record of successfully implementing frameworks at scale and building relationships in a remote friendly culture
Excellent communication, interpersonal, and consulting skills
Passion and drive to change consumer finance for the better
Prior experience in FinTech, Payments or Commerce is a plus.
Pay Grade - L
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $128,000- $188,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Technical Program Management team
The Technical Program Management team at Affirm operates at the intersection of strategy, product, and engineering execution. We are versatile operators and trusted strategic partners who drive complex initiatives, design our planning engines, and architect operational frameworks that power the technology behind Affirm's business. Guided by our commitment to putting the customer first and pushing the envelope, we elevate how teams collaborate, resolve critical tradeoffs, and turn high-level vision into scalable reality.
About the role
We're looking for an experienced, motivated Senior Technical Program Manager to oversee high visibility planning programs for our teams and help streamline our processes for building and delivering great customer and merchant products. As our products scale in complexity to meet our accelerating business and expanding product lines, our business and technology process management practices need to scale with it. In this role, you will work closely with engineering, product, analytics, and other cross-functional teams to align efforts with goals, identify opportunities for improvement, and drive change initiatives.
What you’ll do
Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives
Coordinate and collaborate with cross-functional stakeholders across the company to drive alignment on strategy, priorities, and key decisions.
Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement
Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption
Develop communication strategies to ensure critical information flows seamlessly across the organization
Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency
Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization
What we look for
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
8 years of proven experience managing programs, processes, and change management in a technology-focused environment
Strong technical background with a deep understanding of software development processes
Organized and strategic approach to collaborating across multi-disciplinary teams
Obsesses over getting the details right but knows how to make tradeoff decisions
Strong stakeholder management with Product, Engineering, Design, Analytics, and other cross-functional teams
Track record of successfully implementing frameworks at scale and building relationships in a remote friendly culture
Excellent communication, interpersonal, and consulting skills
Passion and drive to change consumer finance for the better
Prior experience in FinTech, Payments or Commerce is a plus.
Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Solutions Team are technical experts that work directly with customers and partners to provide world-class product, sales, industry, and domain expertise. Through deep customer/partner and product understanding, Partner Consultants are trusted advisors externally, and able to positively influence the product roadmap internally. Partner Consultants support Ramp’s Partner Managers across our diverse channel ecosystem — including accounting firms, value-added resellers, private equity firms, and more — by delivering deep product expertise and workflow advisement to partners and their clients. PCs build partner competency, guide best-practice adoption, and strengthen partner trust in Ramp’s capabilities to help them drive meaningful outcomes for the businesses they serve.
WHAT YOU’LL DO
- Partner with Channel, Partnerships, Sales, Product and Partner Firms to advocate for product & integration development in-line with customer needs
- Collaborate with Ramp Channel Partner Managers to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and enablement creation to onboard and train Ramp's partners
- Help partners build service packages targeted at Ramp customers and identify opportunities for client-advisory services or managed-services. Develop product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
- Architect, advise on, and validate custom API-based integrations between Ramp and third-party platforms — supporting partners in the design, build, and testing of reliable, scalable integrations.
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp in conjunction with Channel partners
- Evaluate customer requirements for new partner opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
- Work alongside Channel, Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
WHAT YOU NEED
- 6+ years of experience in Partner Architecture, Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions
- Bachelor's degree in computer science, engineering, business, finance, accounting or related field
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Experience in channel sales, working with SIs & ISVs highly desired
- Expertise in API architecting between finance based software programs
- Proficiency in IdP, HRIS, and/or ERP solutions. Expertise in accounting systems, controllership needs, and finance/accounting workflows
- Exceptional organizational, project management, and time management abilities
- Strong skills in engineering, system design, and technical specification writing
- Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote
Workplace: Remote
PAYOR INTELLIGENCE SR. ANALYST
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're seeking a Payor Intelligence Analyst with deep knowledge of the U.S. payor landscape and a talent for turning fragmented, conflicting information into durable logic. Understanding how payors actually relate to one another, which entities own which plans, who delegates what, and which policy applies when, is work our entire product depends on. You'll build and own payor intelligence at Tennr as a zero-to-one function.
The payor landscape is a massive, constantly shifting dataset: parent organizations, subsidiaries, TPAs, PBMs, Medicaid MCOs, Medicare Advantage plans, delegated UM vendors, acquisitions, and rebrands. Your job is to make it legible, building the taxonomies, hierarchies, and governance that let our models and teams reason correctly about it, and translating that reality into product requirements alongside engineering, clinical, and operations.
If you've developed deep payer expertise inside a large organization, this is the rare seat with clear ownership and impact.
RESPONSIBILITIES
- Build and own payor entity mapping: the hierarchies, families, subsidiaries, TPAs, PBMs, and delegated relationships that define how coverage and authorization actually flow.
- Source, interpret, and govern medical policies, coverage criteria, government guidance, and fee schedules, establishing effective dating, provenance, and version control.
- Design the delegated-relationship logic behind prior authorization, determining which entity owns the decision for a given plan, product, and service.
- Identify and track the clinical content sources our policies depend on, such as InterQual and NCCN, and own what we need to contract for and when.
- Map prospect and customer payor data back to Tennr's payor model, turning a recurring manual effort into a repeatable system.
- Embrace a founder's mindset, proactively driving projects from conception to completion, and contributing significantly to our company's growth and success.
CANDIDATE QUALIFICATIONS
- 5+ years working across the U.S. payor landscape, with real breadth across Medicare, Medicare Advantage, Medicaid and MCOs, and commercial lines of business.
- Fluency in payor structure: payor families, subsidiaries, TPAs, PBMs, delegated entities, regional versus national plans, and self-funded versus fully insured arrangements.
- Experience researching and interpreting payor policies, government guidance, fee schedules, or clinical guidelines, including reconciling sources that disagree with each other.
- A track record of building taxonomies, frameworks, databases, or mapping systems that other people rely on, not just answering questions as they come in.
- Exceptional analytical and pattern-recognition skills, with the investigative instinct to work productively from ambiguous and incomplete information.
- Self-directed ownership of a domain end to end, without predefined process or constant validation.
- Outstanding communication skills, capable of articulating complex payor concepts to a diverse audience.
- Familiarity with SQL or comparable data tooling is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office (travel to office on quarterly basis)
BENEFITS
- Remote Flexibility
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: United States (Remote); Canada (Remote)
Workplace: Remote
ROLE SUMMARY
Temporal helps developers build and run reliable systems with durable execution. Many customers want to use Temporal in environments where standard Temporal Cloud may not be an option given regulatory, infrastructure, or control requirements—such as self-hosted deployments, FedRAMP-aligned needs, sovereign clouds, and hybrid architectures that span cloud and on‑prem environments.
In this role, you’ll own the product surface area that enables companies to deploy, operate, and connect Temporal across self-hosted and Temporal Cloud environments. You’ll partner closely with Engineering, Resident Architects, and self-hosted services to deliver durable, operable capabilities that let customers run Temporal in the environment that best fits their risk and compliance posture.
WHAT YOU’LL DO
- Own supported self-hosted and hybrid deployment models, including clear positioning, lifecycle expectations, and customer outcomes.
- Improve installation, configuration, upgrades, and operability so customers can run Temporal confidently in production across varied infrastructure.
- Drive product direction for production readiness and operational tooling (observability, benchmarking, runbooks, diagnostics, upgrade safety).
- Define strategy and requirements around database and storage choices, balancing operability, reliability, and customer constraints.
- Own multi-region and multi-cloud topology capabilities for self-hosted environments, including performance and resilience tradeoffs.
- Partner with Resident Architects and self-hosted services teams to translate customer needs into roadmap, packaging, and repeatable deployment patterns.
- Own Temporal Proxy as an end-to-end product: roadmap, packaging, customer deployment experience, and operability.
WHAT YOU’LL BRING
- Product leadership experience shipping and iterating on infrastructure/platform products, ideally with high reliability and operational requirements.
- Strong ability to translate complex customer needs (security/compliance, networking, topology, data, ops) into clear product requirements and high-leverage roadmaps.
- Comfort partnering with engineering on technical domains like deployment architecture, replication, storage systems, and operational tooling (without needing to write production code).
- Experience driving alignment across stakeholders (Engineering, Security, Support, Field/Resident Architects, Solutions, Sales) and making durable decisions in ambiguous environments.
- Strong written communication skills—able to produce crisp PRDs, decision docs, and customer-facing guidance.
- A customer-first mindset and appreciation for “last mile” quality: docs, upgrade paths, diagnostics, and operational clarity.
NICE TO HAVES
- Familiarity with regulated and controlled environments (e.g., FedRAMP-aligned, sovereign cloud constraints) and the operational realities of enterprise self-hosting.
- Experience with hybrid architectures, migration programs, or long-lived interoperability across environments.
- Experience with benchmarking/performance testing and turning results into product improvements and guidance.
- Understanding of multi-region replication patterns and failure modes in distributed systems.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
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ГибридseniorПротиворечивые условия: Relocation to Manila or remote work from a GMT+5 time zone, with business trips to Manila
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Sydney, Australia
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seniorUnited States - Remote
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
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УдалённоseniorUnited States (Remote); Canada (Remote)