Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As the Product Manager in Compliance Product, you will own and enhance OKX's compliance systems, with a primary focus on building trust and enhancing user experience. You will lead the development of our institutional onboarding experience — the critical first step in the journey for our business and enterprise customers. This is a highly impactful role where you'll design and optimize onboarding workflows that are secure, scalable, and tailored to the unique needs of institutions.You'll work across cross-functional teams to balance user experience, operational scalability, and regulatory readiness, ensuring that our institutional clients can onboard smoothly and confidently. The ideal candidate should possess strong Product Management skills, excellent problem-solving abilities and good user empathy. If you are an entrepreneurial product leader who thrives in a fast-paced environment and is passionate about driving innovation in compliance, this role will be a great fit for you.
What You’ll Be Doing:
Own end-to-end product strategy and roadmap for institutional clients, including document collection, entity verification and ultimately account activation.
Identify friction points across the customer journey that stem from regulatory or risk controls, and reimagine those experiences to be more user-friendly while preserving integrity.
Collaborate with Compliance, operations and business teams to understand policy and compliance requirements and translate them into scalable product solutions.
Use data, research, and experimentation to make informed product decisions and prioritize improvements.
Simplify complex processes through thoughtful product design and automation
Drive alignment across multiple stakeholders, balancing user experience, business needs, and regulatory obligations.
Design and deliver product solutions that are audit-ready, transparent, and adaptable to evolving regulatory standards.
What We Look For In You:
5+ years of product management experience,ideally with exposure to B2B, fintech, or enterprise platforms.
Experience building onboarding, identity verification, or enterprise account experiences.
Strong product intuition with a user-first mindset; you’ve designed seamless experiences in complex ecosystems.
Strong analytical skills and data-driven mindset, with the ability to identify user friction points
Experience working with or around regulatory/risk requirements, even if not directly responsible for compliance.
Strong systems thinker who can navigate and simplify complex workflows, particularly where multiple stakeholders or roles are involved.
Proven ability to work across technical, compliance, business and operational teams to deliver compliant, scalable product solutions.
Excellent communication and collaboration skills, especially in translating regulatory or operational needs into product requirements.
Nice to Haves:
Familiarity with institutional KYC/KYB processes, AML requirements, or enterprise identity management.
Experience with workflow automation, case management systems, or back-office tooling.
Background in financial services, SaaS platforms, or B2B marketplaces.
Fluent in English and Mandarin.
Perks & Benefits:
Competitive total compensation
Comprehensive insurance coverage for employees and their dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Middleware team is committed to pushing the ultimate optimization of existing technologies but also continuously exploring frontier technologies and innovations, striving to lead industry changes. Our projects cover multiple fields such as microservice governance, RPC frameworks, MQ messaging middlewares, and data middlewares, providing solid technical support for the company's business. We advocate an open, sharing, and cooperative cultural atmosphere, and we look forward to pushing the frontier of technology for the organization.
What You’ll Be Doing
Responsible for the overall architecture design and optimization of microservice governance frameworks (e.g., SpringCloud), RPC frameworks, MQ messaging middlewares (e.g., Kafka), and data middlewares (including RDB databases such as MySQL, NOSQL such as Redis, Elastic Search, etc.).
Conduct in-depth research and select appropriate technical solutions, driving the selection and implementation of middleware technologies to ensure high availability, scalability, and security of the system.
Proficient in microservices frameworks such as Spring Boot and Spring Cloud, responsible for customized development and performance tuning of the frameworks.
Deep understanding of RPC communication mechanisms and the working principles of message queues, optimizing message transmission efficiency and resolving data consistency issues in distributed systems.
Combine business requirements to design efficient data storage solutions, optimizing data access performance and cost.
Responsible for the integrated deployment, monitoring and alerting, troubleshooting, and emergency response of middleware systems, improving operational efficiency and system stability.
Keep abreast of industry trends, introduce new technologies and concepts, and promote team technical capabilities.
What We Look For In You
Bachelor's degree or above in Computer Science or a related field, with a solid foundation in computer science.
Over
6 years of software development experience
, with at least
4 years of experience in middleware
or distributed system architecture design, and successful cases of large-scale project or complex system architecture design.
Proficient in microservice architecture design and implementation, familiar with RPC frameworks such as Spring Cloud and Dubbo, as well as messaging middlewares like Kafka and RabbitMQ.
Deep understanding of the design and optimization of NoSQL databases such as Redis and MongoDB, as well as relational databases like MySQL.
Familiar with the use and optimization of search engines such as Elastic Search.
Practical experience with configuration centers such as Nacos and Apollo, as well as containerization technologies like Kong API Gateway and Kubernetes (K8S).
Understanding of distributed coordination services such as etcd and Zookeeper, and have some understanding and practical experience in cutting-edge technologies such as ServiceMesh, Sidecar, and eBPF.
Possess top-level design capabilities for complex systems, able to independently complete the entire process from requirement analysis to technical solution design.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a
Senior Staff Engineer/Engineering Director
who will be responsible for the design, deployment, optimisation, and full lifecycle management of enterprise-level cloud database platforms. Lead the implementation of multi-cloud architectures for Alibaba Cloud and AWS databases, ensuring high availability, high performance, and cost optimization.
What You'll Be Doing
Database Architecture Design & Optimization
Design, deploy, and optimize cloud databases on Alibaba Cloud (RDS, PolarDB, Redis, MongoDB) and AWS (RDS, Aurora, ElastiCache, DynamoDB).
Select appropriate database types (relational/NoSQL/NewSQL) and service models (managed services vs. self-built clusters) based on business requirements.
Operations & Monitoring
Implement high availability (HA) and disaster recovery (DR) solutions, such as Alibaba Cloud cross-zone deployments, AWS Multi-AZ, and cross-region replication.
Monitor database performance and health using cloud-native tools (Alibaba Cloud CloudMonitor, AWS CloudWatch) and third-party tools (Prometheus, Grafana).
Performance Tuning & Incident Resolution
Analyze slow queries, lock conflicts, and resource bottlenecks (CPU/IO/memory), optimizing SQL statements and index designs.
Rapidly resolve production database incidents (e.g., replication lag, connection pool exhaustion, storage scaling).
Security & Compliance
Manage database access controls via Alibaba Cloud RAM policies and AWS IAM roles to ensure data security.
Perform regular database upgrades and audit log analysis to comply with GDPR, Multi-Tier Cloud Security Certification (MLPS), and other regulations.
Automation & Cost Management
Automate database deployment and operations using Terraform, Ansible, or cloud-native tools (Alibaba Cloud ROS, AWS CloudFormation).
Optimize cloud costs via auto-scaling, reserved instances, and storage tiering (e.g., AWS S3 Glacier).
Cross-Team Collaboration
Support development teams in database design reviews, SQL code standardization, and DevOps processes (e.g., database change management in CI/CD).
Team Management
Manage a team of DBAs to ensure timely completion of projects and efficient resolution of incidents.
What We Look For In You
Technical Skills
Expertise in database services of at least one major public cloud (Alibaba Cloud or AWS), with familiarity in the other.
In-depth understanding of core principles of mainstream databases (MySQL, PostgreSQL, Redis) and advanced SQL optimization/troubleshooting skills.
Experience with database migration tools (AWS DMS, Alibaba Cloud DTS) and cross-cloud synchronization solutions.
Experience Requirements
5+ years of DBA experience, including at least 2 years managing public cloud databases.
Hands-on experience with large-scale (TB-level) databases, sharding, and read/write splitting.
Experience leading cloud database migrations, DR drills, or hybrid cloud projects is preferred.
Soft Skills
Strong documentation skills for creating SOPs and contingency plans.
Excellent communication skills to coordinate development, operations, and business teams.
Certifications & Education
Alibaba Cloud ACP/ACE (Database) or AWS Certified Database – Specialty certifications preferred.
Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Prague, Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customers’ IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts — join us!
Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to-end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for an Innovation Specialist to support our key projects designing innovation tools, training and experiences.
This role lasts initially for one year with expected extension, where only a full-time employment is available as form of cooperation.
Tasks and Responsibilities
Support of local payroll team & sub-tasks with regard to the payroll system implementation, including data reconciliation/checks, define and implement processes
Close collaboration with Hire2Retire and internal Payroll team
Point of contact for external payroll vendor – providing inputs (reports) to the vendor and working with outputs in line with internal processes and controls
Handling standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support, experts and/or payroll vendor
Handling employee’s requests (in a ticketing tool) on a daily basis typically related to payslips, tax discounts, payments/deductions related to benefits etc.
Contribute to P&O Services (payroll) projects at country or BU level
Act as a “point of contact” person and subject matter expert for employees, leaders and people partners in payroll-related processes
Requirements
2+ years of relevant experience with time administration / payroll / personal administration (SSC environment is an advantage)
HRIS system (SAP and Workday) knowledge and experience preferred
SAP is a must, Workday is a plus
Experience in other HR disciplines (e.g., Compensation & Benefits, HR Business Partner, Learning, Payroll, etc.) is an advantage
Proficiency with Reporting & HR ticketing tool(s)
Fluency in English, advanced German (spoken & written)
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
SECURITY ENGINEER
Security Engineering builds the foundations that let Sierra deliver powerful AI agents while protecting customer data and trust. We partner across product and platform to make security, privacy, and safety core product capabilities and secure defaults.
WHAT YOU’LL DO
Our work spans several security domains. You’ll go deep where your strengths and interests are strongest, with opportunities to explore new areas alongside the team.
Build the Foundations of Trust.
Design and ship systems and controls that make Sierra secure by default — spanning product security, infrastructure security, enterprise security, identity, and detection and response. You’ll work across all layers of our platform to identify risk, strengthen architectures, and build durable defenses.
Own Cross-Cutting Systems.
Partner with product, platform, and infrastructure team to threat model designs, review code and architectures, and implement and evolve Sierra’s security primitives. You’ll make pragmatic design trade-offs between usability, performance, reliability, and security.
Find and Reduce Real Risk.
Identify vulnerabilities, investigate suspicious behavior, and improve detections and response workflows across applications, cloud infrastructure, identity, endpoints, and internal systems. Turn what you learn into systemic fixes and controls that prevent entire classes of issues.
Automate and Scale Security Workflows.
Create developer-friendly tooling to reduce risk and friction — whether through automating security checks in CI/CD, building secure paved paths, improving vulnerability discovery, or instrumenting high-signal detection and response.
WHAT YOU’LL BRING
Deep Security Expertise.
Strong security fundamentals and depth in at least one domain, such as product security, platform or cloud security, enterprise security, identity, detection and response, or offensive security. You can apply that expertise across unfamiliar systems and emerging threats.
Product and Platform Mindset.
You care about building secure, scalable systems that enable, not block, innovation. You work closely with teams across Sierra to make trade-offs clear and help them move quickly without sacrificing trust.
Software Engineering and Systems Thinking.
You’re comfortable reading and writing code, understanding how production systems fit together, and building pragmatic software solutions to security problems. You can reason about system design and contribute to APIs, services, and security controls, with an eye toward reliability and maintainability.
Curiosity and Ownership.
You take ambiguous, cross-cutting problems from first principles to production and go deep when needed: threat modeling a distributed system, tracing an authorization decision across services, or following an investigation from weak signal to root cause. You define the problem, align partners, build the solution, and own it in production.
EVEN BETTER IF…
- You’ve worked across more than one of product security, infrastructure security, enterprise security, detection and response, or offensive security.
- You’ve built security frameworks, platforms, or solutions that engineers and responders rely on to prevent, detect, investigate, and remediate security issues at scale.
- You have exposure to AI systems or care about designing secure-by-default LLM applications and agentic systems.
- You think like an attacker — you naturally ask “what could go wrong?” when reviewing designs or investigating systems. You’ve found or fixed real security issues in production.
- You thrive in 0→1 environments, where foundational systems have to balance speed, reliability, and trust.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
You must be based in one of the countries on
this list
and must overlap with East Africa Time and US Eastern Time (8am-6pm) by at least 3 hours. As an example, 6PM East Africa Time is 11AM US Eastern time in the summer and 10AM in the winter. In practice, if you are in the Eastern US timezone, that means being regularly available for 8AM meetings and some 7AM ones. We know people have commitments like school drop-offs, so you’re encouraged to set a schedule that works for you—as long as there’s sufficient overlap with the team.
We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
About this role
Technology plays a central role in how GiveDirectly delivers cash—whether that’s identifying recipients in hard-to-reach places, sending payments quickly after disasters, or powering the platforms our donors use to give.
We’re hiring a Senior Software Engineer to help build the systems behind this work. Our engineering team still operates like a startup within GiveDirectly—lean, fast-moving, and high-autonomy. You’ll lean into product thinking, help shape the roadmap, and collaborate closely across disciplines to solve real-world problems. The specific team you’ll join is still being finalized—it could be:
Our
Programs Engineering
team (getting cash in the hands of people experiencing extreme poverty),
Our
Fundraising Engineering
team (raising more money for recipients), or
Our
International Rapid Response
team (getting cash to disaster-affected communities within 5 days of a crisis—anywhere in the world)
No matter the team, you’ll play a central role in scaling our impact: getting more money, to more people, more efficiently.
This is a hands-on role with real ownership. You’ll help shape architecture, ship production-ready code, and work side-by-side with teammates across product, data, and operations. We’re looking for someone excited to wear multiple hats, move quickly, and define what great engineering looks like in a mission-driven org
Level: Senior Software Engineer
Travel Requirement:
Must be able to travel ~1-2 times per year to one of our countries of operation for team retreats or field visits.
What you’ll do:
Design and build scalable, reliable systems that power our core operations—whether that’s donor platforms, systems that deliver payments directly to recipients, or crisis response tools reaching hundreds of thousands of people globally.
Own end-to-end development of new features and services, from architecture through deployment and monitoring.
Improve our developer workflows by strengthening CI/CD pipelines, reducing manual steps, and increasing test coverage.
Collaborate with cross-functional teams (product, ops, data) to understand real-world needs and ship tools that directly support program delivery in the field.
Debug and resolve production issues across our stack, with a focus on root cause analysis and long-term fixes.
Advocate for sustainable engineering practices, including testing, documentation, and monitoring
Help shape our tech roadmap with an eye toward scale, maintainability, and recipient experience
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Language Requirement: English
4+ years of industry experience creating production-caliber software and systems
Experience with backend architecture: databases, cloud services, APIs
Experience building infrastructure to deploy software
Experience with strongly-typed, object-oriented programming such as Java, C#, Go, etc. and scripting languages such as Python, Ruby, etc.
High degree of ownership and autonomy - you proactively advocate for ways to improve systems and constantly leave our codebase in a better state than you found it
Strong analytical skills and communication - able to break down complex problems, describe technical trade-offs, and collaborate with cross-functional partners (e.g. technical program managers, product managers)
Bonus: Experience using Python and AWS in a production environment
Bonus: experience with payments/financial software and/or experience with microservice/serverless architecture
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
United States
Base Salary:
$181,130
Bonus at Target Performance:
15% (~$27,170, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$31,789 in 2025)
Estimated Total Compensation at Target:
$208,300+
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£124,370
Bonus at Target Performance:
15% (~£18,656, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~£21,827 in 2025)
Estimated Total Compensation at Target:
£143,026+
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$112,350
Bonus at Target Performance:
15% (~$16,853, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$19,717 in 2025)
Estimated Total Compensation at Target:
$129,203+
Annual Benefits Stipend:
$8,453
This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
About this specific hiring process
Take-home coding assignment
Live Coding (60 mins)
Systems Design (60 mins)
Project Deep Dive + Behavioral (60 mins)
*It’s possible that there will be adjustments to this interview process. Any changes will be communicated to you during the process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
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Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Our Talent Science team has a mission to ensure that we follow objective, scientifically rigorous and efficient processes to select the very best new colleagues regardless of location, culture or background. We work closely with our key stakeholders to ensure that decisions are being made in the right way and that our hiring model supports the selection of world class talent. We lead an effective hiring ecosystem to deliver talent acquisition excellence. We leverage data to enable evidence-based decisions, weaving behavioural science through our selection process, working closely with our Hiring Leadership team who drive hiring at Canonical.
We are looking for exceptional people to join our team at the entry level. You will possess a psychology based degree with an exceptional academic track record from high school. You will also bring some relevant experience from the field of talent, from either university coursework relating to talent selection or from an internship or first job in a talent team. In this role you will learn how to implement hiring strategies that result in high performance outcomes of our people and contribute to leading our talent agenda.
The suitable candidate will bring an analytical mindset with a high level of curiosity to integrate data to draw insights and outcomes using SQL or Python. You will have the ability to prioritise and deliver work in a fast paced environment with a good level of self motivation and drive to operate in our remote based environment. With a keen interest in the assessment of talent you will demonstrate a passion for understanding human decisions and behaviours. Great communication skills are also key to this role as you will be working closely with senior stakeholders to ensure they stay on track with their hiring targets. Finally, we would like you to bring a passion and interest for technology platforms and automations to help us drive efficiencies in our processes.
Location:
These are remote based positions that are available in the EMEA region.
The role entails
Learning how to assess candidates using behavioural interview techniques.
Gaining a deep appreciation of the use of psychometrics in the workplace.
Working on process and documentation efficiencies that fuel our hiring practices.
Contributing to projects that drive successful hiring outcomes, many of which require advanced analytics skills to integrate data to draw insights.
Building excellent stakeholder relationships to help design and implement solutions to complex problems that ultimately ensure we hire exceptional talent.
Gaining a deep understanding of our systems and platforms to problem solve and support on hiring questions.
Being at the forefront of ticket support and company channel questions, helping to solve issues as you gain a deep understanding of our processes.
What we are looking for in you
Exceptional academic track record from both high school and university, with an undergraduate degree in a psychology or people based subject.
Advanced analytical ability to dissect and analyse data using SQL, with Python and/or advanced statistical analysis advantageous.
Exposure to the topic of talent through university degree coursework, a relevant internship or first job.
A passion for working in the technology space with evidence as to why.
Results driven with the ability to work at pace, with strong project management skills to roadmap, plan and deliver objectives working with the team.
Professional written and spoken English with excellent presentation skills.
Drive, ambitious and curiosity to own breakthroughs in the talent field.
Ability to travel internationally 2-4 times a year, for company events, occasionally for two weeks.
Nice-to-have skills
Advanced theory of psychometrics
A deep understanding of the topic of intrinsic motivation
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Our Talent Science team ensures that we follow an objective, scientifically rigorous and efficient process to select the very best new colleagues regardless of location, culture or background. With a data centric approach, we examine hiring data to create talent analytics and business intelligence to fuel our decision making on hiring. We leverage data to enable evidence-based decisions, weaving behavioural science throughout our selection process.
Working closely with our Hiring Leadership team, who ultimately lead on hiring, our team ensures that hiring decisions are being made in the right way and that our hiring model supports the selection of world class talent.
We are looking for a set of leaders to support our team growth and to help drive our strategic objective outcomes. This role will report directly to the Global Head of Talent Science.
To be successful you will bring:
Analytical tooling to coach and lead the team
Experience of leading roadmaps and projects
Experience of leading others to achieve exceptional results
Location:
These are remote based positions that are available across the globe.
The role entails
Leading a team to deliver against a set of strategic objectives, with focus on product design and implementation of our roadmap.
Cracking the code on hiring, connecting performance outcomes back to selection methods to ensure we identify and progress exceptional talent.
Designing professional processes and frameworks, allowing efficient delivery of our agenda.
Coaching and mentoring team members to grow and develop skill sets specifically around analytical capabilities and thought leadership, developing training materials and documentation to support team members.
Driving and representing the team in the absence of the Head of, acting as a credible and trusted adviser and an inspiring leader.
Working closely with company leaders to understand, appreciate and communicate our vision for talent at Canonical.
What we are looking for in you
Exceptional academic track record from both high school and university, with an undergraduate degree in a people based subject.
7+ years experience in a Talent function, with a deep appreciation of recruitment and selection and analytics that drive decision making.
Proven analytical ability to dissect and analyse data using SQL. Alternatively use Python, R, SPSS, or, possess the ability to run lookups, indexing, matching formulae with an appetite to learn SQL.
Exposure to BI tools (Superset is our platform).
Exemplary ability to lead and drive others to deliver, including exceptional project management and coaching to lead roadmap execution and delivery.
Exceptional written and spoken English with strong presentation skills for a senior audience.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
Nice-to-have skills
Advanced psychometric skills.
A deep understanding of human behaviour, in particular intrinsic motivation.
Experience of using Superset and/or Greenhouse
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of 2,000USD per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2024, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.
The company is founder led, profitable and growing. We are hiring a
Business Services Team Manager
to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.
This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.
We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.
This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.
Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.
Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.
Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing
Leadership and accountability
This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.
As a manager, your team would be responsible for
Travel approvals, logistics and operations
Expense review in line with policies
Planning of complex company events four times a year
Company offices that provide executive briefing and operational facilities
Our global duty of care, health and safety programs with comprehensive policies and practices
What we are looking for
An exceptional academic track record from both high school and university
An undergraduate degree in a technical or business subject
Drive, and a track record of going above-and-beyond expectations
Leadership and management skills
Demonstrable good judgement in matters involving money, policy and in-person interactions
Ability to work in a global, multicultural organisation
Excellent interpersonal skills, curiosity, flexibility
Responsibility, accountability, thoughtfulness and self-awareness
Result-oriented, with a personal drive to meet commitments
Ability to travel up to four times a year, for company events up to two weeks long
Additional skills that you might also bring
Travel industry experience
Project management experience
Event management and operations experience
Business and corporate administration experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
MLOps Field Engineer
to help global companies embrace AI/ML in their business, using the latest open source capabilities on public and private cloud infrastructure, Linux and Kubernetes. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, Kubeflow, MLFlow, Feast, DVC and related analytics, machine learning and data technologies. We are working to create the world's best open source data platform, covering traditional SQL databases and today's NoSQL data stores, as well as the machinery which turns data into insights and executable models.
The people who love this role are MLOps engineers who enjoy customer conversations and solving customer problems during the presales cycle. They are solutions architects who like to solve customer problems through architecture, presentations and training. This role is highly focused on designing ML architectures for external customers. It is not a software development role.
This role is particularly suited to candidates with a technical background who are business minded and driven by commercial success. This role is on our global Field Engineering team and will work closely with enterprise sales leads. We are specifically looking for people interested in solving the most difficult problems in modern data architectures. Training LLMs on multiple Kubernetes clusters deployed on a hybrid cloud infrastructure with GPU sharing across multiple teams? Processing 10M events in real time for financial transactions? Object detection on 10k parallel 4K video streams? These are the problems we solve day to day.
Location
: Most of our colleagues work from home. We are growing teams in EMEA, Americas and APAC time zones, so can accommodate candidates from almost any country.
What your day will look like
The global Field Engineering team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code.
Work across the entire Linux stack, from kernel, networking, storage, to applications,
Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack and Spark,
Deliver solutions either on-premise or in public cloud (AWS, Azure, Google Cloud),
Collect customer business requirements and advise them on Ubuntu and relevant open source applications,
Grow a healthy, collaborative engineering culture in line with the company values,
Deliver presentations and demonstrations of Ubuntu Pro and AI/ML capabilities to prospective and current clients,
Liaise with product teams to give them feedback on requirements to influence roadmap,
Work collaboratively with your sales team to reach our common targets,
Global travel up to 30% of time for internal, external events and customer meetings.
What we are looking for in you
Exceptional academic track record from both high school and university,
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path,
Experience in data engineering, MLOps, or big data solutions deployment,
Experience with a relevant programming language, like Python, R, or Rust,
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation,
Track record of going above-and-beyond expectations to achieve outstanding results,
Demonstrated personal interest in continuous learning and development,
Practical knowledge of Linux, virtualization, containers and networking,
Business-minded technology thinker and problem solver,
Knowledge of cloud computing concepts & leaders, such as Kubernetes, AWS, Azure, GCP,
Interest in large-scale enterprise open source - private clouds, machine learning and AI, data and analytics,
Intermediate level Python programming skills,
Passion for technology evidenced by personal projects and initiatives,
The work ethic and confidence to shine alongside motivated colleagues,
Professional written and spoken English with excellent presentation skills,
Experience with Linux (Debian or Ubuntu preferred),
Excellent interpersonal skills, curiosity, flexibility, and accountability,
A dynamic person who loves to jump in new projects and interact with people,
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation,
Thoughtfulness and self-motivation,
Result-oriented, with a personal drive to follow up and meet commitments,
Ability to travel internationally, for company events up to two weeks long, and customer or industry meetings.
What you’ll learn
Architect and deploy AI/ML infrastructures, data processing pipelines and multi-cluster distributed training,
Wide range of open source applications and skills,
Work directly with customers in a range of different businesses,
Real-life and hands-on exposure to a wide range of emerging technologies and tools.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, Remote
Workplace: remote
360Learning is looking for a Business Development Representative (BDR) to join our UK team. Your role will consist of generating opportunities from 360Learning top priority, highest potential accounts. As the owner of these accounts, you will be in charge of creating business opportunities for UK Account Executives through inbound leads qualification. You will leverage bleeding-edge Sales Development Techniques & tools to engage prospects.
This position will play a key role in building a strong sales pipeline. More specifically, you will be in charge of your territory to qualify inbound leads and pitch our product to interested prospects. Throughout your conversations, you will detect customer pain points, understand their context, and how we can help. You will evangelize collaborative learning in the market, and present the 360Learning value proposition.
Working in close collaboration with your coach, marketing operations, demand gen, and sales, you will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow.
Within 1 month, you will…
Finish onboarding and begin your core role as a BDR
Master the pitch and qualification methodology
Start qualifying leads and create your first opportunities for the AEs
Within 3 months, you will...
Fully master our tool stack and ramp up
Act as a partner to the Account Executives
Qualify your first SQL opportunities
Master how to prioritize your inbound leads pipeline and forecast your performance
Polish your qualification method to an advanced level
Master our tool stack SalesLoft, LinkedIn’s Sales Navigator, Gong, etc.
Within 6 months, you will…
Be fully ramped on inbound methodologies
Achieve and exceed monthly quotas Sales Qualified Leads
Partner with Marketing to improve lead quality and get creative by bringing innovative lead generation ideas to weekly meetings
Research trends and best practices for creating interest and engagement
Within 12 months, you will:
Contribute as a subject-matter expert on the 360Learning platform and share your knowledge with the rest of the organization
Be involved in the onboarding of new members of the team
The Skill Set
Previous experience of at least 12 months hitting targets as a BDR or SDR in a B2B SaaS environment
Previous experience in inbound lead generation and/or outbound
Preferred but not mandatory: experience using Salesforce, Salesloft, and Gong
Strong written and verbal communication skills
Active listening skills, ability to uncover customer needs and adaptability (fast-paced environment)
You are fluent in English (level B2 or equivalent)
You show enthusiasm for our culture explained here:
http://bit.ly/Convexity_360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Health Benefits - Medical, Vision, Dental, Life, Accidental Death & Personal Loss, and Disability coverage, Employee Care Line.
Balance:
Flexible hours, Total work from home possible anywhere in the UK 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity_360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Head of Business Development
Case Study with our Head of Business Development & VP of Enterprise Sales
Clarification Meeting with our Account Executive/Key Account Manager team
Culture Fit Meeting with our CRO
Offer!
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Beijing, China
Workplace: onsite
ABOUT YOU
We are seeking an experienced and dynamic Creator Success Manager (China) to lead and expand our influencer marketing strategy in the region. This role is responsible for identifying, building, and maintaining relationships with key influencers, content creators, and brand ambassadors across multiple content platforms. The ideal candidate will have a strong understanding of the China digital landscape, social media trends, and influencer partnerships, as well as a proven track record of executing successful influencer campaigns.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Establish and manage a network of top-tier content creators and social media influencers.
Develop and manage relationships with creators and influencers to ensure long-term partnerships.
Negotiate and manage contracts, fees, and expectations with creators and influencers.
Collaborate with marketing, product, and PR teams to develop and execute campaigns that drive engagement and brand awareness.
Liaise with internal Business Development, Legal, Design, Product, and Account Management teams on creator and influencer partnership strategies and opportunities.
Keep up-to-date with the latest trends on social media and in the influencer community to provide ongoing recommendations for future campaigns.
Work with brand marketing on consumer-facing influencer collateral and develop action plans to address the needs of our influencer networks.
Define performance goals, create rosters, track conversions, and measure influencer performance success.
Responsible for ongoing communication with existing influencer partners while actively identifying, sourcing, and negotiating new influencer partnerships and content opportunities.
Monitor and adjust partnership strategies in accordance with best practices and relevant trends.
Develop and execute the
influencer marketing strategy
in China to drive brand awareness, engagement, conversions, and creator user acquisition
Track, analyze, and report
key performance metrics (KPIs)
for influencer campaigns, providing insights and recommendations for optimization.
Stay up to date on influencer marketing trends, competitor activities, and regional nuances in content consumption and engagement.
Manage the influencer marketing budget for China, ensuring efficient allocation of resources.
Qualifications & Skills
5+ years of experience
in an influencer marketing role with extensive experience working directly with influencers and streamers.
Passion for gaming
and experience identifying partnerships and best practices for gaming influencers at a global level across streaming and content platforms.
Direct experience with gaming publishers, products, and expertise in mobile and video game established and rising influencers.
Strong knowledge of gamers and influencers across
Twitch, YouTube, Facebook, Instagram, Twitter, and TikTok
.
Strong interpersonal skills with the ability to build relationships and work effectively with a diverse range of people.
Excellent communication, writing, presentation, and organizational skills.
Ability to manage multiple projects simultaneously and prioritize demands.
Data-driven with experience setting clear goals and KPIs.
Experience working with and/or managing influencer marketing agencies from the RFP process through execution and wrap report.
Fluent in
Chinese and English
Ability to work in a fast-paced environment, manage multiple projects, and meet tight deadlines.
Bachelor's Degree.
Preferred Qualifications:
Previous experience in
e-commerce, gaming, or technology
sectors.
Understanding of
paid influencer collaborations
and how to integrate them into organic strategies.
Experience with affiliate marketing, influencer gifting programs, and community-driven content
Why Join Us?
● Opportunity to work with a fast-growing global brand.
● Competitive salary and performance-based incentives.
● Flexible work environment (remote, hybrid, or in-office options).
● Collaborative and innovative team culture.
● Career growth opportunities in a dynamic and expanding market.
If you’re passionate about influencer marketing and gaming, and want to make an impact in the China region, we’d love to hear from you! Apply now and be part of our journey.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The Service Stability Engineering Team envisions service stability as one of the core competitive strengths of the company's products. By building end-to-end, link-level risk management capabilities, the team aims to achieve sustainable automatic identification and analysis of stability risks, transforming from "reactive governance" to "proactive governance." This approach shifts more stability-related matters forward and addresses them early, preventing issues before they arise and enhancing user experience.
What You’ll Be Doing
Identify system risks, and improve the end-to-end performance and stability for the company's products.
Lead infrastructure optimization, streamline R&D processes, and implement platform-based solutions.
Explore new technologies, tools, and architectural patterns to continuously enhance the stability framework.
What We Look For In You
Bachelor's degree or higher in Computer Science or a related field, with over 7 years of experience in development and architecture.
Proficiency in Java, Go or C++, solid computer science fundamentals, and a strong understanding of DevOps/SRE system construction principles.
Understanding of core Middleware technologies like Nginx, Redis, ElasticSearch, Kafka, MySQL, Docker and Kubernetes.
In-depth understanding of the business architecture currently managed, along with a strong methodology for architectural design. Capable of rationalizing architectural designs for new business lines and providing targeted optimization suggestions.
Ability to build a complete business system from scratch.
Nice-To-Haves
Strong analytical and problem-solving skills, with clear logical thinking and holistic architectural vision. Prior experience in troubleshooting and JVM optimization is preferred.
Strong documentation skills, with clear thinking, logical organization, depth, and practical examples.
Excellent communication skills and efficient execution capabilities, with a proactive approach to follow-ups and implementation.
Proficiency in speaking, reading and writing in both English and Mandarin to collaborate effectively with global and cross-functional team members.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.
We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.
What will I be doing?
Play an active role in hiring, mentoring and career development of other engineers
Raise the bar for technical standards, performance, reliability, and operational excellence
Identify areas where ML can create value for our customers
Identify the right ML framing of product problems - Working with teammates and Product and Design stakeholders
Conduct exploratory data analysis and research - Deeply understand the problem area
Research and identify the right algorithms and tools - Being pragmatic, but innovating right to the cutting-edge when needed
Perform offline evaluation to gather evidence an algorithm will work
Work with engineers to bring prototypes to production
Plan, measure & socialize learnings to inform iteration
Partner deeply with the rest of team, and others, to build excellent ML products
What skills might I need?
5-8 years applied ML experience
Previous background in a senior/staff role (data science, software development or academic)
Significant, demonstrated impact that your work has had on the product and/or the teams
Strong programming skills
Experience as the primary technical leader for a team
Strong communication skills, both within engineering teams and across disciplines.
Comfort with ambiguity
Typically have advanced education in ML or related field (e.g. MSc)
Scientific thinking skills
Bonus skills & attributes
Track record shipping ML products
PhD or other experience in a research environment
Deep experience in an applicable ML area - E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering
Strong stats or math background
Visualization, data skills, SQL, matplotlib, etc.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Hong Kong, Hong Kong SAR; Singapore, Singapore
Singapore, Singapore
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