Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies, making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
The Role?
The Parts Coordinator / SAP Engineer (Lifting Equipment – Offshore Cranes) provides administrative, SAP, and technical documentation support to ensure accurate parts management, maintenance planning, and compliance for offshore crane operations. The role focuses heavily on data entry, SAP accuracy, documentation control, and technical verification, supporting engineers and planners in maintaining safe and reliable lifting equipment.
Technical & Equipment Support
Identify and verify correct spare parts for offshore cranes using OEM manuals, technical drawings, and API standards.
Support engineers by providing accurate part numbers, specifications, and documentation.
Maintain updated technical records for cranes, lifting accessories, and critical components.
SAP Administration & Data Entry
Create and update SAP material master data, equipment records, BOMs, and maintenance task lists.
Ensure high‑accuracy data entry for maintenance history, cost tracking, and part consumption.
Review SAP maintenance plans along with the spare parts required in line with OEM/API requirements.
Perform regular data quality checks to ensure consistency across PM/MM modules.
Documentation & Compliance
Maintain traceability records, certificates of conformity, OEM data sheets, and lifting equipment documentation.
Ensure all documentation meets ISO 9001, and client-specific compliance requirements.
Prepare and update parts lists to align with PM’s.
Support audits by providing accurate records, SAP reports, and certification files.
Procurement & Vendor Interface
Coordinate with OEMs and suppliers for part identification, quotations, and technical clarifications.
Review vendor documentation for accuracy and compliance before submission to engineering or QA/QC.
Operations & Maintenance Support
Provide administrative support for maintenance planning as required by office Engineers.
Requirements
Diploma or Degree in Mechanical Engineering, Electrical Engineering, or related field.
3–7 years of experience with offshore cranes, lifting equipment, or heavy mechanical systems.
Strong experience with SAP PM/MM in an oil & gas or offshore environment.
Knowledge of API 2C, LOLER, ISO 9001, and offshore maintenance practices.
Experience with OEMs such as LeTourneau, Favco, Seatrax, NOV is advantageous.
Technical
Very good understanding of offshore crane systems (mechanical, hydraulic, electrical).
Ability to interpret OEM manuals, engineering drawings, and API standards.
Familiarity with lifting accessories and certification requirements.
SAP Expertise
Strong proficiency in SAP PM/MM modules.
High‑accuracy data entry skills with strong attention to detail.
Experience with material master creation, BOM updates, work order processing, and procurement workflows.
Administrative
Excellent documentation, record‑keeping, and reporting skills.
Strong organizational ability to manage multiple administrative tasks simultaneously.
Ability to maintain structured, audit-ready documentation.
Soft Skills
Clear communicator with strong coordination skills across engineering, procurement, and operations.
Detail-oriented, disciplined, and proactive.
Comfortable working in fast-paced maintenance environments.
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Location: Lagos, Nigeria
The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre.
This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media.
Requirements
Key Responsibilities
Operational Reporting & Data Management
Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports.
Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth.
Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity.
Automate recurring reports and streamline processes to reduce manual reporting activities.
Performance & Customer Contact Analysis
Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps.
Investigate significant anomalies and performance drops through root cause analysis to assess operational impact.
Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations.
Business Intelligence & Management Insights
Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery.
Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement.
Prepare management reports and presentations for strategic stakeholder reviews.
Support business cases, budgeting, and capacity planning through forward-looking data insights.
Stakeholder Collaboration & Continuous Improvement
Collaborate cross-functionally with internal teams to obtain and validate operational data.
Translate stakeholder requirements into practical analytical and reporting solutions.
Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts.
Recommend and drive improvements to reporting processes and operational workflows based on data findings.
Workforce Management & Planning
Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes.
Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels.
Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments.
Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence.
Qualifications & Experience
3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence.
Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance.
Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media.
Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage.
Technical Skills & Core Competencies
Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools.
Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems.
Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies.
Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.
Location: Riyadh, Saudi Arabia; Al Qatif, Saudi Arabia; Amman, Jordan; Tunis, Tunisia; Khartoum, Sudan
Eram Talent, a leading talent acquisition company, is seeking an experienced Horticultural Training Officer. The Horticultural Training Officer is responsible for developing, coordinating, and delivering horticultural training programmes to enhance the knowledge, practical skills, and professional capabilities of staff across the Botanic Gardens. The role ensures that horticultural teams are equipped with the latest techniques and best practices in plant care, propagation, soil management, pest and disease control, landscape maintenance, and sustainable gardening.
The Horticultural Training Officer will assess training needs, develop training materials, conduct practical demonstrations and workshops, and evaluate training effectiveness to ensure continuous improvement in horticultural standards. The role will also support the implementation of horticultural best practices, promote environmental sustainability and biodiversity conservation, and provide guidance on plant collections, nursery operations, and landscape management. In addition, the position will contribute to knowledge sharing, staff development, and educational initiatives that support the Botanic Gardens’ conservation, research, and visitor engagement objectives.
Scope of Work
Develop, coordinate, and deliver comprehensive horticulture training programmes for staff and volunteers.
Assess horticulture training needs and identify skills gaps across garden operations.
Develop structured training plans aligned with operational requirements, horticulture standards, and organisational objectives.
Deliver theoretical and practical training covering relevant horticulture practices, techniques, and procedures.
Develop training materials, manuals, guidelines, presentations, practical demonstrations, and other educational resources covering horticulture best practices.
Ensure training materials remain technically accurate, relevant, accessible, and aligned with current horticultural standards.
Develop appropriate competency assessments and methods for evaluating the effectiveness of training programmes.
Maintain records of staff participation, training completion, competency development, and certification where applicable.
Coordinate internship, apprenticeship, and work-based learning opportunities within the Botanic Gardens.
Requirements
Bachelor's degree in Horticulture, Botany, Plant Sciences, Horticultural Education, or a related discipline.
Additional qualification or professional certification in training, education, adult learning, vocational education, or instructional design is advantageous.
Relevant horticulture professional certification or membership of a recognised horticulture or botanic organisation is advantageous.
Fluency in both English and Arabic is required.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Sweden, the base compensation range for this role is SEK
775,444 - SEK 930,533
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Germany, the base compensation range for this role is €
97,034 - €116,441
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
82,988 - €99,586
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
104,000 - €124,800.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In the UK, the base compensation range for this role is £
91,755 - £110,106.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: ES - Barcelona, Spain; ES - Seville, Spain
Scopely is looking for a
Senior Quality Engineer
to join our
MONOPOLY GO!
game team in Barcelona or Seville on a hybrid basis (3 days a week in office.)
MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.
At Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities. We are a global team of game lovers developing, publishing, and innovating across the games industry, connecting millions of players around the world every day.
The MONOPOLY GO! Tech Vertical develops the platforms, services, and engineering capabilities that support a reliable, responsive mobile gaming experience.We are building a Quality Engineering organization that embeds quality throughout development through automation, continuous validation, and shared engineering ownership.
The Role
We are looking for a Senior Quality Engineer who enjoys writing code, solving complex problems, and building tools that help teams deliver with confidence. Reporting to the Quality Director of Tech, you will help establish our QE capabilities through hands-on development of automation frameworks, test infrastructure, and quality insights across mobile, Unity, APIs, integrations, performance, and CI/CD.
You will help build our Quality Engineering capabilities incrementally, prioritizing the areas of greatest risk and value with the team. We are building these capabilities while supporting an active live-service game. You will take ownership of immediate testing needs, including manual, exploratory, and release validation, while developing sustainable automation and tooling. A willingness to test directly is essential. You will use what you learn to guide automation priorities, while recognizing the continuing value of exploratory testing, and develop practical AI capabilities that improve engineering effectiveness.
What You Will Do
Build reusable engineering solutions.
Write, review, debug, and maintain automation frameworks, tools, and test infrastructure that other engineers can adopt and extend.
Improve testability from the start.
Participate in technical design and code reviews to identify risks early and improve test hooks, service interfaces, and diagnostic capabilities.
Balance building with hands-on testing.
Perform manual, exploratory, and release testing where automation is not yet available or direct investigation provides greater value. Meet current delivery needs while building sustainable solutions.
Develop mobile and Unity automation.
Automate Android, iOS, and Unity workflows, accounting for device differences, application lifecycle events, network conditions, and client performance.
Strengthen API and integration testing.
Validate backend services, service contracts, client-server interactions, data integrity, and failure recovery through reliable automated tests.
Validate player-state consistency and recovery.
Test interrupted sessions, reconnects, retries, and client-server synchronization to help protect player progress and data integrity.
Investigate failures across systems.
Use logs, metrics, traces, crash reports, and telemetry to investigate client, backend, and integration failures, support root-cause analysis, and turn findings into regression coverage.
Validate mobile and backend performance.
Profile frame rate, memory usage, application startup, crashes, and responsiveness. Develop backend load, stress, and endurance tests, establish meaningful baselines, and investigate bottlenecks and regressions with engineers.
Apply risk-based testing.
Prioritize validation by player impact, technical complexity, change scope, and failure history. Combine service-level tests, targeted end-to-end automation, and exploratory testing.
Integrate validation into CI/CD.
Deliver reliable automated feedback, useful diagnostics, and maintainable quality checks. Improve test stability and execution time, with clear ownership of failures.
Improve test data and environments.
Build utilities, fixtures, and repeatable setup processes that make testing dependable and defects easier to reproduce.
Develop AI-assisted quality workflows.
Build and evaluate solutions for test generation, failure triage, regression selection, and coverage analysis, with human review and measurable outcomes.
Strengthen telemetry validation and quality visibility.
Partner with engineering and analytics to validate telemetry accuracy, completeness, duplicates, schema changes, and data freshness. Query large datasets to investigate issues and build quality dashboards that inform risk assessment and release decisions.
Help establish the QE organization.
Contribute standards, documentation, reusable patterns, and mentoring. Partner with developers, Quality Analysts, and technical leaders to strengthen shared ownership of quality.
What We're Looking For
Demonstrated quality engineering, software development in test, or software engineering experience, including hands-on ownership of automation used by other engineers.
Strong programming skills in C# or Python, with the ability to work effectively in Unity and automation codebases. Experience in source control, code reviews, debugging, and maintainable software design.
Practical experience testing and automating Android and iOS applications, including device coverage, operating system differences, and unreliable network conditions.
Experience developing API and integration tests, diagnosing failures across services and data flows, and integrating reliable automated tests into CI/CD.
Working knowledge of performance, risk-based, and exploratory testing, with sound judgment about what to automate and when to investigate directly.
Working knowledge of SQL and practical experience with telemetry and big data, including querying large datasets, validating events and data pipelines, and using findings to guide testing and release decisions.
Experience with AI-assisted engineering tools and the ability to evaluate the accuracy and usefulness of their outputs.
Strong ownership and collaborative problem-solving, with the ability to turn ambiguous needs into practical solutions. A passion for quality, mobile games, AI, and technology.
Advanced professional proficiency in spoken and written English, sufficient to participate independently in technical discussions, explain engineering decisions, and write clear documentation with global teams.
Additional experience we value
Hands-on experience with Unity, C#, Unity Test Framework, or automated testing of Unity-based mobile games.
Experience with live-service games, player-state consistency, reconnect behavior, live configuration, or client-server synchronization.
Experience with mobile device farms, observability, quality dashboards, or establishing QE capabilities within a growing team.
What success looks like
Teams receive faster, more trustworthy feedback and clearer visibility into release risk. Immediate testing needs are met while dependable automation grows around critical player journeys and integrations. Performance regressions surface earlier, failures are easier to diagnose, and repetitive effort decreases. Your tools are maintained, documented, and adopted by other engineers, and AI capabilities demonstrate measurable value.
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Toronto; Ottawa; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Summary
We seek a highly organized, automation-minded Delivery Operations Analyst to connect GTM and Delivery Engineering teams under a unified operational system. Core duties include owning operational processes, data quality, and automation that move customer opportunities from GTM brief through commercial approval to delivery assignment. Maintain accurate data across Salesforce and Mission Control to support delivery execution.
A core expectation is to identify, design, implement, and continuously improve automation across the GTM-to-Delivery workflow(affectionately called Deal Desk, using workflow automation, North, and other appropriate tools. You will own automation outcomes end-to-end, from identifying manual inefficiencies through implementation, testing, monitoring, and iteration.
The ideal candidate combines operational rigor with a systems mindset, proactively looking for ways to eliminate repetitive work, improve data quality, reduce coordination overhead, and build scalable processes.
Key Responsibilities
- Oversee the operational process for new customer briefs submitted by GTM to Deal Desk; ensure required information and proper routing for approval.
- Coordinate the transition from commercial approval to the Engineering Program Manager for delivery team assignment.
- Track opportunities through pre-delivery stages, identifying actions, blockers, and missing information.
- Ensure clear, timely handoffs between GTM, Deal Desk, and EPM.
- Maintain accurate, timely data from the Deal Desk process; keep Salesforce and Mission Control updated with customer, opportunity, commercial, and delivery details.
- Establish standards for data entry, documentation, and operational hygiene.
- Develop and maintain reporting on Deal Desk volume, pipeline progression, approvals, delivery assignments, and operational metrics.
- Identify process trends, bottlenecks, and gaps; recommend efficiency improvements.
- Develop and maintain process documentation, workflows, and operational playbooks.
- Help establish clear ownership, SLAs, and operating standards across the workflow.
- Identify opportunities to streamline, standardize, and automate manual processes across the GTM-to-Delivery workflow.
Qualifications
- 2–4 years of experience in business analysis, operations, revenue operations, sales operations, project coordination, or similar roles.
- Experience working with CRM and business operations systems.
- Strong analytical and organizational skills with exceptional attention to detail.
- Comfortable working across multiple teams and managing processes with numerous stakeholders.
- Strong skills in building automations and working with multiple AI tools
- Ability to identify inconsistencies, investigate root causes, and drive issues to resolution.
- Strong written and verbal communication skills.
- Process oriented but being able to convert nebulous ideas into discreet actionable steps and systematizing work
- Experience with data reporting, dashboards, or business intelligence tools is an asset.
WORKING LOCATION:
This role can be based remotely from the Greater Toronto area, Montreal or Ottawa - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Senior Manager, 3P Revenue Accounting & Reporting to join our Accounting team. You will own revenue recognition, month-end close and reporting for Claude sold through our cloud service provider (CSP) channels: AWS Bedrock, Google Cloud Vertex AI and Microsoft Azure Marketplace. These channels are among the fastest-growing revenue streams at the company. They run on consumption-based, partner-reported data that changes every month.
You will be the accounting point of contact for the finance and partner teams at AWS, Google and Microsoft. Internally, you will partner with Finance, FAB, Engineering and business teams to turn partner billing feeds into accurate, auditable revenue. You will also lead the automation of a close that is still heavily manual. If you want to build the financial infrastructure behind a fast-growing AI company, come join us in our mission to build safe, beneficial AI.
Key responsibilities
Lead the revenue close for cloud service provider Marketplace within a listed company timeline.
Prepare and review revenue, revenue-share, reserve journal entries, accruals and true-ups including memos for accounting assessments and judgments.
Own balance sheet reconciliations, reserves, and the usage-to-invoice-to-cash bridge.
Perform monthly and quarterly flux analysis and prepare flux decks for leadership.
Own quarter-end deliverables, including footnote disclosures, flux commentary and presentations to leadership and Corporate Accounting.
Serve as the primary contact for external auditors.
Review the work of accountants and contractors, set the close calendar, and keep close packages complete and audit-ready.
Own monthly and quarterly 3P revenue reporting for leadership and FP&A, by partner, model, product, region and customer.
Review partner usage, invoice, disbursement and fraud reports each month, and resolve data issues before close.
Serve as the accounting point of contact for the finance, engineering and product teams and drive reporting improvements that support an on-time close.
Apply ASC 606 to 3P arrangements, including principal-vs-agent, variable consideration and reseller arrangements.
Estimate and document reserves, including credit loss (ASC 326).
Assess the accounting for new 3P products, programs and billing changes, partnering with Technical Accounting on complex judgments.
Partner with the Engineering teams to automate manual close processes, including SQL-driven workbooks, automated reconciliations and system-generated journal entries.
Own 3P SOX controls, including design, documentation, gap remediation and audit evidence.
Partner with FP&A, Treasury, AR and business teams on forecasts, cash and partner disputes.
Minimum qualifications
Have strong ASC 606 knowledge, especially principal-vs-agent, variable consideration, consideration payable to a customer, and consumption-based revenue.
Have owned a month-end close with tight deadlines and reviewed journal entries, reconciliations and flux analysis.
Have built revenue reporting from large, imperfect third-party data sets and reconciled it to the general ledger.
Have managed external partner relationships where you depended on their data, and pushed for fixes.
Have strong SQL skills (BigQuery or similar) and experience automating close workbooks or reconciliations.
Have designed or operated SOX controls and supported external audits.
Communicate clearly with accounting, finance, business and engineering teams.
Thrive in fast-paced, ambiguous environments where processes are still being built.
Preferred qualifications
Have 10+ years of progressive accounting experience, including 3+ years managing revenue accounting or close teams.
A Bachelor's degree in Accounting or Finance; CPA or equivalent (ACA, ACCA).
Big 4 audit experience combined with industry experience at a high-growth tech or SaaS company.
Experience with cloud marketplace, reseller or channel revenue (AWS Marketplace, Google Cloud Marketplace, Azure Marketplace).
Experience with usage-based and subscription revenue models.
Hands-on experience with Workday Financials, NetSuite, Numeric, Hex or similar close and reporting tools.
Experience with IPO readiness.
Experience using AI tools to automate accounting and reporting work.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Hiring Locations:
Atlanta, GA, Austin, US, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for an experienced Data Center Operations manager to build and run the team that brings these new sites online and keeps them running around the clock.
You will build a distributed team of Data Center Engineers from the ground up. You'll own sites across their full lifecycle: delivering greenfield builds through third-party vendors and colocation partners, running them in production, and retiring hardware securely at end of life. You'll be accountable for production hardware availability, 24x7 on-site response, and the operating model that lets this footprint scale.
The role means balancing competing demands every day: build deadlines against build quality, dependence on partners against high standards, and fast incident response against careful compliance. You need to keep both sides of each in view.
This role covers the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. It works closely with network engineering and server provisioning teams but does not own them.
What You'll Do
Team Leadership
Hire, develop and manage Data Center Engineers based on-site at data centers across the US. Set clear expectations, career paths and a culture of ownership across a team spread over many sites.
Build and take part in a 24x7 on-call rotation with your team. Define coverage models, handover protocols and incident SLAs that hold up as the footprint grows.
Serve as the escalation point for on-site incidents. Coordinate engineers, colocation providers and vendors to restore service quickly, and lead root-cause analysis after major incidents so the same problem doesn't happen again.
Site Delivery
Own build timelines from site readiness through hardware delivery, rack-and-stack, cabling, validation and handoff to production.
Run greenfield builds as multi-workstream programs. Coordinate third-party integrators, contractors and colocation providers to hit dates without cutting corners.
Be on-site during key build phases to oversee vendor work, verify quality and make sure sites are production-ready.
Production Operations
Be accountable for availability targets for production hardware at your sites. Run break/fix, repairs, RMAs and spares strategy so that availability is measured, reported and improving.
Manage colocation providers and vendors day to day: escalations, remote-hands quality, power and cooling issues, and performance against contractual commitments.
Documentation and DCIM
Make sure every site is fully documented in DCIM from day one. That covers rack elevations, power and cabling, asset location, and lifecycle status, all recorded as hardware arrives rather than filled in later.
Treat infrastructure records as a source of truth that both operations and dependent teams rely on, giving them accurate, current visibility into where hardware is and what state it's in.
Partner with tooling teams to bring DCIM online at new sites, and define documentation standards that hold up as the footprint grows.
Decommissioning and Hardware Lifecycle
Own on-site decommissioning end to end: unracking, physical collections, serial number verification, chain of custody, and handoff for secure destruction.
Partner with vendor management on IT asset disposition (ITAD) vendors. Make sure destruction certificates and compliance evidence are filed and audit-ready.
Security and Compliance
Make sure your sites and team meet Cloudflare's physical security, access control, chain-of-custody and compliance obligations.
Follow established physical access procedures, and work with security and compliance teams to develop new ones where these sites need them.
Support audits with accurate, timely evidence. Treat audit readiness as a continuous standard, not something you prepare for once per audit cycle.
Automation and Operational Efficiency
Find manual, repetitive work in build, break/fix, decommissioning and evidence collection. Influence tooling and automation teams to remove it.
Evaluate and adopt AI-assisted workflows for incident triage, root-cause analysis, documentation and compliance evidence generation.
Scale the operation through tooling, not just headcount.
Business Reporting
Own weekly business reviews and monthly and quarterly reporting on availability, build progress, incidents and operational health to the Director and peer leaders.
Partner with network, systems, hardware, supply chain and infrastructure engineering teams to make sure physical operations support what runs on top of them.
Who You Are
A builder who stays to operate.
You've stood up sites and teams, and you take ownership of what happens after go-live. Delivering a build is where your job starts. If it isn't documented, it isn't done.
A leader of distributed teams.
You've hired and built trust with on-site engineers spread across many locations, most of whom you won't see day to day. You know how to create accountability, consistent standards and a shared culture across sites, both remotely and in person.
Firm with partners.
You hold colocation providers and vendors to high standards without becoming adversarial. You know the contract, you track performance, and you escalate when it's warranted.
Compliance-minded without being a compliance specialist.
You understand why access controls and decommissioning chain of custody are audit controls. You treat compliance as part of doing the work well, not as overhead.
Automation-first.
When something hurts, your first instinct is to fix the process or the tooling, not add people. You can turn an operational pain point into requirements engineering teams can act on.
Required Experience
6+ years in data center operations, including 3+ years directly managing on-site technical teams. At least part of that time should be leading geographically distributed teams.
A track record of operating multi-site data center fleets at hyperscale or large-cloud scale.
Hands-on experience with IT hardware, including servers, network devices, optics and cabling, not only facilities infrastructure.
Enough hands-on depth to coach engineers on technical work and to judge the quality of vendor and contractor work.
Experience owning sites across the full lifecycle: delivering greenfield data center or cage builds through third-party vendors, running them in steady state, and decommissioning hardware.
Experience managing providers in Tier III+ colocation facilities and holding them accountable to commitments.
Experience managing 24x7 on-call operations and incident escalation.
Strong Layer 1 and Layer 2 fundamentals: structured cabling, fiber and optics, patching standards, switching basics, and troubleshooting physical connectivity for network and server hardware.
Solid knowledge of data center power and cooling, rack design, high-density deployments and hardware lifecycle management.
Strong understanding of DCIM and asset management systems. You should have a track record of keeping documentation accurate from day one, including rack, power, cabling and asset records maintained from hardware arrival through decommissioning.
Working knowledge of the security and compliance frameworks common in enterprise-grade data centers. You should understand them well enough to run operations under them; auditor-level expertise isn't required.
Strong program management skills across multiple vendors, sites and time-bound workstreams.
A track record of reducing toil through tooling or process redesign.
Excellent written and verbal communication, including regular business reviews and status, risk and availability reporting to leadership.
Ability to travel regularly to data center sites. Expect more frequent travel during site builds, shifting to periodic visits as sites reach steady state.
Preferred Qualifications
Experience standing up a new data center operations function or region from zero.
Background at a hyperscaler, cloud provider, major CDN or similarly fast-scaling infrastructure company.
Experience with ITAD vendor programs and secure destruction requirements.
Experience with PagerDuty or similar on-call and incident tooling.
Familiarity with DCIM and source-of-truth tooling such as NetBox or Nlyte, Jira-based operational workflows, and Confluence documentation practices.
Experience with remote-hands programs and vendor scorecards.
Background in hardware diagnostics, burn-in or automated build validation.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $174,000 - $239,000
For New York, Washington DC, Seattle based hires: Estimated annual salary of $165,000 - $227,000
For Austin Texas, Denver, Atlanta based hires: Estimated annual salary of $132,000 - $182,000
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, New York, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Job Overview
Align is seeking an Operations Manager to drive operational excellence across our Managed Services and Professional Services organizations. This role will develop the operating processes, performance insights, dashboards, forecasting models, and AI-enabled solutions that help leaders make better decisions and improve execution.
The ideal candidate is an operations leader who is highly analytical and comfortable working across business functions. This individual will not simply report on performance; they will establish scalable operating rhythms, improve workflows, translate data into action, and help the organization use AI and automation to work more effectively.
The hybrid position out of our New York City office.
This is a full-time position offering full benefits, a base salary in the $140,000-$160,000 range (commensurate with experience), paid training and performance-based bonuses.
Responsibilities
Process & Workflow Optimization:
Design and implement scalable procedures, tools, and operational rhythms that improve efficiency, consistency, accountability, and service delivery.
Cross-Functional Alignment:
Partner with Managed Services, Professional Services, Finance, People Operations, Sales, Technology, and executive leadership to execute company priorities and align reporting and operational needs.
Budget & Financial Management:
Track operational expenditures and financial performance, monitor KPIs, and conduct cost-benefit and return-on-investment analyses to support sound business decisions.
Strategic Planning:
Support planning cycles, manage milestones for key operational initiatives, and translate complex information into clear executive-level recommendations.
Performance Management:
Establish
operational scorecards, business reviews, and accountability mechanisms that connect team activities to business outcomes.
Continuous Improvement:
Identify
bottlenecks, control gaps, and opportunities for standardization, then
lead
practical improvements that can be measured and sustained.
Data Analytics & Business Intelligence
Design, build, and
maintain
executive dashboards, scorecards, and reporting solutions using Power BI and related tools.
Analyze operational, financial, project, and service-delivery data to
identify
trends, risks, performance gaps, and improvement opportunities.
Develop forecasting models for resource planning,
utilization
, project performance, revenue, backlog, capacity, and service operations.
Consolidate
and
validate
information from multiple business systems to create consistent, decision-ready reporting.
Translate complex datasets into clear findings, business implications, and recommended actions for leadership.
Increase dashboard adoption by presenting solutions, gathering stakeholder feedback, and providing guidance to users.
AI, Automation & Innovation
Identify
opportunities to apply AI and automation to operational workflows, reporting, knowledge management, and decision support.
Design and implement practical AI-enabled solutions using Microsoft Copilot, Power Platform, Power Automate, and other approved technologies.
Reduce repetitive manual work by automating reporting, data preparation, notifications, approvals, and other recurring processes.
Evaluate emerging AI capabilities and recommend business use cases based on operational value, feasibility, responsible use, and measurable outcomes.
Partner with business stakeholders to support adoption, document solutions, and
establish
repeatable practices.
Data Governance & Quality
Establish standards for data accuracy, consistency, ownership, and metric definitions.
Document core reports, dashboards, data sources, calculations, and operating procedures.
Investigate data discrepancies,
determine
root causes, and coordinate corrective actions.
Promote reliable and consistent use of operational data across Managed Services and Professional Services.
Required Qualifications:
5+ years of experience in operations management, business operations, data analytics, business intelligence, or
a related
discipline.
Demonstrated experience improving operational processes and
establishing
scalable workflows or operating rhythms.
Advanced experience building dashboards and reports using Power BI or a comparable business intelligence platform.
Strong analytical, forecasting, financial analysis, and problem-solving capabilities.
Advanced
proficiency
with Excel and experience combining data from multiple business systems.
Ability to convert business needs into meaningful metrics, reporting, analysis, and action plans.
Strong communication
, presentation, project management, and
stakeholder-management
skills.
Ability to work across functions, manage competing priorities, and influence decisions without relying solely on formal authority.
Preferred Qualifications
Experience in Managed Services, Professional Services, consulting, or a technology services environment.
Experience with Microsoft Power Platform, Power Automate, Microsoft Copilot, Azure AI, or similar technologies.
Working knowledge of SQL, data modeling, data architecture, and business intelligence best practices.
Experience with resource planning,
utilization
reporting, project forecasting, profitability analysis, and
service-delivery
metrics.
Experience leading cross-functional process improvement, automation, or operational transformation initiatives.
Core Competencies
Operational Excellence
Data Analytics
Business Intelligence
AI & Automation
Dashboard Development
Financial Acumen
Strategic Planning
Process Improvement
Executive Communication
Cross-Functional Leadership
Project Management
Continuous Improvement
Measures of Success
Improved visibility into operational and financial performance across Managed Services and Professional Services.
Consistent adoption and use of standardized dashboards, scorecards, and business reviews.
Reduction in manual reporting and administrative effort through automation.
Improved forecasting, resource planning, and operational decision-making.
Measurable efficiency gains from process improvements and AI-enabled workflows.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Dubai; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Senior Operations Manager - AI Automation to lead how Capital.com uses AI and automation across Operations, including Customer Support and FinCrime.
You will own the automation roadmap. That means deciding what to automate, sizing and ranking each opportunity, and then building, testing and rolling out the automations with the teams who use them. You’ll redesign processes so that AI handles what it does well, fixed rules cover what needs to be predictable, and people keep the decisions that need judgement. You’ll work closely with operational managers, control owners, Product and Engineering, and lead a team of one to two people.
Requirements:
Own the automation roadmap and increase the share of automated tasks across Operations.
Find opportunities by analysing where time is lost, errors occur or work is repeated. Prioritise those with a clear baseline and measurable value.
Redesign processes with their users and control owners. Agree where AI adds value, where fixed rules work better and where a human must decide.
Build prototypes and working automations, and work with Product and Engineering on integrations and production support.
Test against real conditions (incomplete inputs, unexpected outputs, failed dependencies). Agree data, permissions and controls before launch, with human review and a manual fallback.
Lead rollout with operational managers and support colleagues through adoption.
Track quality, usage and benefits against baseline, including review and support costs. Fix failures, and document ownership, monitoring and recovery after launch.
Requirements:
5+ years in operations, process excellence, automation or a similar field.
Hands-on experience building and launching AI and automation in live operations, with measurable results.
Ability to size opportunities and turn them into a prioritised roadmap.
Experience redesigning processes with operational teams and control owners in a regulated or control-heavy environment.
Experience testing AI workflows and designing human review and exception handling.
Experience working with Product and Engineering, and managing direct reports.
Nice to have:
Financial services, fintech, brokerage or payments background.
Automation in Customer Support, KYC or FinCrime/AML.
Hands-on use of LLM APIs, workflow tools such as n8n, and Python or SQL.
Location: United States
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
As a senior individual contributor on the Application Security team, the Staff Application Security Engineer will help to define and drive Reltio’s application and product security architecture across a distributed, cloud-native SaaS platform. This role helps in the technical direction for securing how Reltio designs, builds, and ships software—helps to define the strategy and roadmap for secure SDLC, shift-left automation, and the secure adoption of API-driven and AI/agentic technologies.
The Staff Application Security Engineer will partner with the Engineering, DevOps, Product, and Release Management teams to embed security as a foundational part of software design and delivery. The successful candidate will set standards, mentor and uplevel other security and engineering staff, lead complex threat modeling and architecture reviews, and develop novel techniques to identify and stop application- and AI-layer attacks—protecting Reltio’s intellectual property and customer data globally.
Job Duties and Responsibilities:
Security Architecture & Technical Leadership
Serve as the senior application security subject matter expert, providing guidance on industry best practices, secure design patterns, and defense-in-depth strategies for the product security architecture.
Helps to define and drive the overall application/product security architecture, vision, strategy, and roadmap across Reltio’s platform and services.
Influence engineering architecture and roadmap decisions without direct authority, driving risk-based consensus across teams.
Mentor and uplevel application security engineers and development teams, raising the secure-coding maturity of the broader organization.
Secure Development Lifecycle & Shift-Left
Embed security throughout the SDLC, from design through deployment, and define secure coding standards and best practices adopted across teams.
Drive shift-left initiatives by providing guidance, tooling, paved-road patterns, and remediation support that enable engineers to build securely from the outset.
CI/CD Pipeline Security
Design and implement security controls within CI/CD pipelines, enabling automated security testing and vulnerability detection at scale.
Operationalize SAST, SCA, DAST, and secrets scanning as policy-driven, low-friction gates; partner with release management on secure deployment checks and policy compliance.
Threat Modeling & Risk Assessment
Lead threat modeling sessions for complex, high-impact systems to identify and mitigate security risks early in design and architecture phases.
Perform technical risk assessments of new technology and ensure solutions meet secure architecture designs; assess, measure, and clearly communicate risk impact to stakeholders.
Vulnerability Management
Analyze and validate remediation of application security findings from SAST, SCA, DAST, API testing, penetration tests, and manual assessments.
Drive risk-based prioritization of fixes, reduce false positives, and provide clear, actionable remediation guidance with proper pre-release validation.
API Security
Partner with engineering to ensure secure API design and implementation; identify and mitigate authentication/authorization issues, data exposure, rate-limiting gaps, and OWASP API Top 10 risks.
AI & Agentic Security (Guardrails, MCP, LLM)
Helps to define AI security guardrails for Reltio’s AI and multi-agent platforms, addressing prompt/output validation, insecure model usage, data leakage, and tenant-isolation concerns.
Establish security standards for Model Context Protocol (MCP) servers and tools—covering tool authorization, scoping, and abuse prevention—and lead threat modeling of agentic workflows (autonomous tool use, indirect prompt injection, excessive agency).
Develop new and novel defense techniques to detect and stop advanced application- and AI-layer adversary tactics, and evaluate AI-assisted security tooling to scale detection and remediation.
Penetration Testing & Security Validation
Perform and oversee application, API, and AI/agent penetration testing; build and curate test payloads (including prompt-injection and guardrail bypass suites) and validate control effectiveness.
Training, Collaboration & Continuous Improvement
Deliver secure-coding, API, and AI-security guidance and hands-on support during code and design reviews.
Partner with DevOps, QA, Engineering, Product, and Release Management to integrate security requirements throughout development and release.
Stay current on emerging application, API, and AI/agentic security threats and continuously improve security processes, tooling, and overall posture.
Investigate security events and incidents leveraging security tooling, and support customer-facing security communications as needed.
Skills You Must Have:
8+ years of experience in application security or software development, including significant time in a cloud-native or SaaS environment.
Demonstrated technical leadership as a senior individual contributor: setting standards, driving cross-team initiatives, and influencing architecture without direct authority.
Hands-on experience with secure coding practices and modern application development; proficiency leading secure code reviews.
Strong understanding of cloud well-architected frameworks, application development, and deployment workflows.
Strong understanding of application security vulnerabilities (OWASP Top 10) and prevention strategies.
Strong understanding of API security principles and the OWASP API Top 10.
Experience integrating security into CI/CD and release management processes (e.g., Jenkins, ArgoCD, or similar).
Experience with application security testing methodologies—SAST, SCA, and DAST—integrated into CI/CD pipelines.
Experience with AI security concepts, including guardrails, prompt and output validation, data protection, and MCP security.
Hands-on experience with web technologies such as Java, Java Spring Boot, JavaScript, Node.js, C#, modern UI frameworks, microservices, and cloud-native/serverless architectures.
Experience with AWS, GCP, and/or Azure, and securing containerized environments and Kubernetes.
Hands-on experience with Burp Suite Pro for web and API testing.
Experience with modern application security platforms, with Wiz preferred (other AppSec tools acceptable).
Strong communication and presentation skills, with the ability to educate, collaborate, and drive risk-based consensus.
Self-starter with a history of driving technical initiatives; adaptable, agile, and effective in global, distributed teams.
Skills That Are Nice to Have:
Hands-on experience securing LLM applications and multi-agent systems, including agentic guardrail frameworks (e.g., NeMo Guardrails, AWS Bedrock Guardrails) and MCP gateway/tool security.
Experience building or operationalizing AppSec automation/orchestration (SAST/SCA/secrets + AI analysis) and defect-management integration (e.g., DefectDojo).
Experience with commercial AppSec/SCA platforms such as Wiz Code, Veracode, Checkmarx, Cycode, or SonarQube.
Experience developing and operationalizing a vulnerability management or product security program at scale.
Experience with industry frameworks such as SOC 2, HITRUST, or ISO 27001, and supporting audit/customer-assurance processes.
Applying ML/AI techniques to enhance security detection, anomaly identification, and automated risk prioritization.
Relevant security and cloud certifications.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$145,000
—
$207,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Poland; Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
The role
We are looking for a Treasury Operations and Reconciliations Manager to help run the daily operations that keep money moving safely through Finom Payments. Every payment our customers send or receive must be funded, settled, reconciled and safeguarded across SEPA, instant payments, cards and international transfers.
This is a hands-on senior role at a moment of change. Volumes are growing fast and instant payments run around the clock. We are connecting more directly to payment infrastructure, and new products such as lending and payment acceptance bring new money flows.
The path to a banking license raises the bar on control and reconciliation. You will take a major part in running the operation day to day, alongside a small team, and step in when money doesn't move as it should. You will also play a key role in designing actual money flows for new products, with our product and engineering teams, before they launch.
What you'll do
You perform settlement and reconciliation day to day, making sure every euro is where it should be.
Treasury operations. Daily funding of our payment channels and the buffers behind them, around the clock. Help bring new schemes and settlement models live safely.
Reconciliation across banks, card schemes, payment processors and custodians. Take it from daily balance checks to automated, transaction-level control.
Safeguarding and reporting. Keep client money fully protected every day, and make sure the related regulatory and scheme reporting is accurate and on time.
Funds-flow engineering. Help design how money moves for new products, markets and partners, and get it right before launch. That covers accounts, postings, safeguarding treatment, reconciliation and what happens when something fails.
Escalation. Be the escalation point when money doesn't move as it should. Build the cross-team processes so incidents get resolved fast and don't repeat.
Process and automation. Document how the operation works, remove single points of failure, and automate manual work with our engineering teams.
Capital, policies, models, investment decisions and trade execution sit with the Head of Treasury. You run the operations and say when the numbers stop matching reality. The split keeps policy, execution and reconciliation independent, as a banking licence requires.
Who you are
Three things are essential: you know payment systems in depth, you stay effective in an escalation, and you can engineer funds flows.
Experience in treasury operations, payment operations or reconciliation at an e-money institution, payment institution or bank.
Builder's mindset. You have turned manual, person-dependent work into documented, automated processes, working closely with engineers.
Escalation. You have handled money-impacting payment incidents from first alert to resolution, working with banks, schemes and internal teams.
Payment systems. Hands-on knowledge of rails such as SEPA, SWIFT and card schemes.
Funds-flow engineering. You have taken an active part in designing or rebuilding money flows for new products or payment rails, including the accounts, postings, safeguarding treatment and reconciliation behind them.
Control and clarity. Segregation of duties and audit readiness come naturally to you, and you can explain a complex money flow simply. Fluent English.
Nice to have
STEM education
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Lagos, Nigeria
Riyadh, Saudi Arabia; Al Qatif, Saudi Arabia; Amman, Jordan; Tunis, Tunisia; Khartoum, Sudan
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seniorSweden (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorGermany (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorSpain (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorRepublic of Ireland (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorUnited Kingdom (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorES - Barcelona, Spain; ES - Seville, Spain
УдалённоToronto; Ottawa; Montreal; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Canada (Remote); We are seeking candidates in US and Canada; For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues; In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones; Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones
United States (Remote); We are seeking candidates in US and Canada; For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues; In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones; Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones
San Francisco, CA | Seattle, WA
География найма не уточнена
New York, New York, United States
ГибридseniorDubai; London, England, United Kingdom