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Location: Thailand - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Costa Rica - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Remote; Remote - Spain; Remote - EMEA; Remote - Portugal Workplace: Remote About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. About the Position We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work. You will: • Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation. • Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan. • Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer. • Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope. • Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery. • Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support. • Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio. • Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures. Role Responsibilities: Technical Project Management • Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts. • Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority. • Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff. • Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits. • Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows. Requirements You Have • At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment. • A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority. • Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread. • Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live. • Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity. Nice to Have • Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders. • Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs. • Experience coordinating implementations that span internal teams, customer resources, and third-party partners. Benefits 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year 💰 A competitive compensation package including stock options: base salary range is 90-105K USD annually 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Maternity & Paternity leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact 🏥 Company sponsored US health coverage (100% paid for employee) Diversity, Equity, and Inclusion at Constructor At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: New York City Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. As Director of IT & Infrastructure , you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches. This role combines excellent people leadership with hands-on technical expertise. Balancing an entrepreneurial spirit with a pragmatic approach to problem-solving, you will serve as a key stakeholder in building the reliable services our teams and partners depend on. From improving employee support through automation and AI to getting a new operational site ready for launch, you’ll turn complex requirements into well-run systems and repeatable processes. What You’ll Do: Lead our global IT team. Develop and support the team, establish clear ownership and service expectations, and translate business priorities into an actionable IT roadmap. Balance daily operations with infrastructure improvements and longer-term projects. Own the employee IT experience. Oversee support across offices, remote teams, and operational sites. Lead the administration and continuous improvement of Freshservice , including ticketing, the service catalog, approvals, inventory, knowledge management, and automated workflows. Manage identity and access. Oversee Okta , SSO, application provisioning, and employee onboarding, transfers, and offboarding. Maintain reliable access approval and provisioning workflows between Freshservice, Okta, and connected applications. Run dependable infrastructure. Oversee corporate networks, Wi-Fi, internet connectivity, remote access, and IT-managed infrastructure. Use platforms such as Cisco Meraki to monitor sites, address outages, and improve reliability. Manage relevant DNS, domain, and certificate requirements, including work with Cloudflare, AWS, GCP . Deliver Network TaaS launch readiness. Own facility setup and IT readiness for new launches, from sourcing telecommunications providers and infrastructure contractors to overseeing onsite installations, security cameras, and physical access control systems. Ensure access to company applications reflects each launch’s staffing and operational requirements. Manage the endpoint and asset lifecycle. Establish hardware standards and oversee device deployment, management, support, inventory, purchasing, logistics, replacement, and secure disposal for a Keep enterprise applications working together. Oversee platforms including Google Workspace, Slack, Jira, and Confluence, Freshservice, Iru and more , and partner with business owners on departmental systems. Lead implementations, migrations, and consolidation projects with clear support and administrative ownership. Build better workflows through automation and AI. Expand integrations across Freshservice, Okta, Slack, Confluence, and other services. Develop and maintain bots and AI agents that answer employee questions, use company knowledge, and handle service requests, with appropriate monitoring and controls. Support practical AI adoption. Manage the rollout and administration of tools such as Claude and Cursor , including employee access, licensing, usage allocations, spending visibility, and support. Manage technology spending and suppliers. Own IT budget planning and tracking, vendor relationships, commercial negotiations, renewals, and license optimization. Lead technical assessments within ZIP procurement workflows alongside Procurement, Finance, Legal, and Information Security. Strengthen security and operational continuity. Partner with Information Security to implement controls across IT-managed systems, support audits and access reviews, and address control gaps. Maintain recovery procedures, system documentation, and backup ownership for critical services. Who You Are: An experienced IT leader with 10+ years in corporate IT or infrastructure , including 4+ years managing teams , ideally in a global technology company. A hands-on technical leader who can move comfortably between coaching a team, planning a deployment, troubleshooting an integration, and managing a vendor escalation. Experienced in identity and access management, SaaS administration, endpoint management, networking, and IT service delivery. Familiarity with Okta, Google Workspace, Cisco Meraki, and Freshservice , or comparable platforms, will help you succeed. Comfortable delivering technology infrastructure for new offices or operational sites, including coordinating connectivity providers, contractors, and installation schedules. Skilled at improving processes through APIs, integrations, and automation, with practical experience applying AI to internal support or employee workflows. Commercially minded, with experience managing budgets, negotiating with suppliers, and improving software and hardware spending. A clear communicator who builds strong working relationships across Operations, Engineering, Information Security, People, Finance, and other business teams. Organized, resourceful, and comfortable managing competing priorities in a fast-moving environment. You follow problems through to resolution and build processes that help prevent them from recurring. Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $190,000-$230,000 Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with a generous company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) 20 days of paid time off (PTO) annually Via is an equal opportunity employer.

Location: Bristol Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Field Manager on Via’s Operations team in the UK , you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our Westlink service, tackle real-time challenges, and ensure our riders are transported safely and on time. This is an in-person position with the expectation that you will be onsite at least 3 days per week. About the Role: Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders. Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth. Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly. Guide and support drivers, building strong relationships and coaching toward stronger performance in the field. Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes. Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly. About You: Operationally experienced in people management, logistics, customer service, or other process-oriented work. Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds. Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure. Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services. Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring. Fluent in English. Valid driver’s license in the UK, class B. Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations. Compensation and Benefits: Becoming part of a company that was awarded for its commitment to social good. Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills. Comprehensive health scheme offered through AXA. Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents. Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI). There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: Poland; Warszawa, Польща On behalf of CloudTech Client #1 , SD Solutions is looking for a talented Senior DevOps Engineer - MSP to design, build, deploy, and maintain complex cloud environments for our customers using innovative automation tools and cutting-edge technologies. As a Senior DevOps Engineer, you will be responsible for architecting, maintaining, and evolving AWS cloud infrastructures, implementing and optimizing monitoring and alerting, troubleshooting issues, and developing automation to improve efficiency and reliability across environments. At AllCloud, our DevOps Engineers work with the latest and most advanced technologies. Some of the stacks we master daily for our customers include AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big Data, IoT, and more - all while occasionally enjoying a game of 8-Ball or Nintendo Switch to keep things fun and collaborative. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Design and implement tailor-made cloud architectures based on customer needs. Manage multiple customer environments while adhering to industry best practices. Act as a trusted technical advisor to customers, ensuring alignment with business goals. Deploy advanced cloud services and automation solutions. Implement and maintain infrastructure automation and configuration management tools. Maintain a continuous feedback loop with customers to ensure deliveries meet expectations. Debug, troubleshoot, and resolve complex technical issues. Design, set up, and maintain large-scale monitoring and logging solutions. Requirements: 3+ years of hands-on experience with cloud providers (e.g., AWS, GCP). 3+ years of professional IT experience, with a strong Linux and networking background. Proven experience in a customer-facing role. Experience with security products (e.g., Firewalls, Web Gateways, Proxies). Strong experience with container technologies (Kubernetes, EKS, ECS, Swarm, Docker, etc.). Familiarity with Agile methodology. Proficiency in scripting with at least two languages: Python, Java, Bash, or PowerShell. Demonstrated creative troubleshooting and problem-solving skills. Fast learner with the ability to adapt to new technologies and domains. Strong foundations in Git and GitFlow methodologies. Experience with CI/CD platforms (Jenkins, CircleCI, CodePipeline, etc.). Hands-on experience with Infrastructure as Code (IaC) tools (Terraform, CloudFormation, CDK, Serverless Framework). Knowledge of serverless architectures . Advantages: Experience with system monitoring platforms (Datadog, Prometheus). Experience with centralized logging platforms (ELK / OpenSearch). Familiarity with GitOps methodologies (ArgoCD, Flux). Strong information security orientation. AWS certifications (Associate, Professional, or Specialty). Experience managing production-grade environments. Knowledge of AWS security tools and best practices (Security Hub, AWS Config, WAF, Shield, etc.). Familiarity with AWS Landing Zone and multi-account strategy. CKA / CKAD certifications. Eligible for or holding a security clearance. About the company: A global professional services company specializing in cloud enablement and digital transformation. An accredited partner at the highest tier with leading cloud, CRM, and data platform providers, the company helps organizations connect front and back offices through cloud adoption, data strategy, and analytics — delivering end-to-end managed services and consulting. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Cairo, Egypt Workplace: fully About Global University Systems (GUS) Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Essential Criteria • You will have experience in international student recruitment for higher education. • You have an established and relevant agency network and solid relationships with key stakeholders within these agencies. • A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting. • You will have developed and trained education agents on how to promote the brand you represent. • You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities. • You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities. • You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships. • You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry. • You will be a highly motivated individual who strives for success in all areas. • You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera. Desirable Criteria • Salesforce or database management experience. • We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents. Location The position is home-based with travel across MENA region. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based). Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.

Location: Cairo, Egypt Workplace: fully About Global University Systems (GUS) Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Essential Criteria • You will have experience in international student recruitment for higher education. • You have an established and relevant agency network and solid relationships with key stakeholders within these agencies. • A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting. • You will have developed and trained education agents on how to promote the brand you represent. • You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities. • You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities. • You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships. • You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry. • You will be a highly motivated individual who strives for success in all areas. • You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera. Desirable Criteria • Salesforce or database management experience. • We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents. Location The position is home-based with travel across MENA region. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based). Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.

Location: Serbia; Thailand; Poland; Cyprus; Israel Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Head of Supply . Your main tasks will be: Make sure we always have enough quality supply to cover client demand. Develop our supply sufficiency model and demand forecast. The base model exists; you’ll improve it or rebuild it if needed. Balance supply and demand by segments. Plan partner orders and control their delivery. Design partner incentives: payouts, bonuses, commissions. Connect supply costs with company P&L. Lead a team of ~20 people through team leads. Test new ideas on small groups first, then scale what works. You’ll work with Analytics and Product on this. Negotiate with key partners. Present your plans to senior management and align stakeholders. Keep partner work within compliance rules. We expect from you: 6+ years in supply, marketplace or partner management. Real examples of changes you led, with measurable results. Experience in supply and demand planning and forecasting. Strong knowledge of partner unit economics: payouts, cost to serve, payback. Experience with partner tier systems. Strong analytical skills, including designing experiments and measuring their impact. A business-first mindset and strong people management. Fluent Russian and English B2+. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an experienced Analytics Engineer to join our Data team as one of its first hires. You will own the transformation layer between raw data and business decisions: modelling our data in dbt, defining the certified metrics the company runs on, and setting the standards that every analyst and data scientist at ElevenLabs builds. - Drive the implementation of a world-class metric layer for the company: modelling conventions, project structure, testing, CI, and documentation. - Design and maintain the certified KPI layer for product (activation, adoption, retention, usage), finance (billing, ARR, revenue), and company-wide topics, built to withstand audit scrutiny. - Partner with Data Engineering on evolving the data warehouse architecture, and with stakeholders to turn ambiguous questions into trusted, reusable data products, including data served through AI agents. Requirements Demonstrated experience building and scaling a dbt project and metrics layer, ideally as one of the first analytics engineers on a growing team. - Expert knowledge of dbt and advanced SQL (required); strong grasp of dimensional modelling, grain, and incremental patterns. - Proficiency across the modern data stack (BigQuery or similar warehouse, Python, BI tools such as Looker). - Rigour around data quality: you test, document, and reconcile by default, and you spot a model that runs cleanly but is quietly wrong. - Strong ability to understand varied stakeholder requirements, push back where needed, and translate them into generalised, well-documented models. Bonus: - Experience modelling billing, subscription and ARR data (Stripe, Salesforce) or product event data at scale. - Experience serving data to LLM-based agents or building semantic / metrics layers consumed by AI tools. - Experience with CI for data (Slim CI, data contracts, PII policy tags) and infrastructure-as-code for warehouse access.   LOCATION This role is remote-first, so it can be executed from anywhere in Europe, with the ability to operate in GMT and GMT+1 timezones. If you prefer, you can work from our offices in London and Warsaw.   #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Tbilisi, Georgia On behalf of FinTech Client #1 , SD Solutions is looking for a talented Global Payment Operations Manager to lead our Payment Operations function from Tbilisi, Georgia. This is a critical leadership role responsible for ensuring the smooth execution of global payment operations, maintaining operational excellence, and driving continuous improvements across processes, systems, and team performance. The ideal candidate combines strong payment operations expertise with a strategic mindset, excellent leadership skills, and a passion for automation and operational efficiency. You will lead a globally distributed team and work closely with Engineering, Product, Compliance, Customer Support, Customer Success, and external banking and payment partners. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Global Payment Operations Leadership Lead and develop the global Payment Operations team across multiple locations and time zones. Oversee daily payment operations, including payment monitoring, investigations, exceptions, rejections, returns, recalls, and reconciliation-related activities. Ensure timely resolution of payment-related issues while minimizing customer and business impact. Establish clear ownership, accountability, and performance expectations across the team. Manage operational escalations and coordinate effective resolution of high-priority payment incidents. Operational Excellence & Process Improvement Identify operational inefficiencies, recurring issues, and opportunities to simplify workflows. Build and maintain standardized processes, SOPs, documentation, and knowledge-sharing practices. Establish operational controls to reduce errors, improve consistency, and minimize risks. Drive root cause analysis and sustainable corrective actions for recurring payment issues. Continuously improve operational quality, productivity, and service delivery. Automation & AI-Driven Transformation Partner with Engineering, Product, and automation teams to reduce manual operational work. Identify and prioritize opportunities for AI, workflow automation, and self-service capabilities. Drive adoption of automation solutions while maintaining appropriate operational controls. Measure the effectiveness of automation initiatives and their impact on efficiency, quality, and scalability. Performance Management & Accountability Define, track, and improve operational KPIs, including resolution time, SLA performance, backlog, quality, and productivity. Establish clear performance reporting and operational visibility for leadership. Implement quality assurance practices and structured performance reviews. Foster a culture of ownership, accountability, proactive communication, and continuous improvement. Ensure effective workload distribution and resource planning. Cross-Functional Collaboration & Stakeholder Management Work closely with Product and Engineering to address payment-related technical issues and systemic gaps. Partner with Compliance and banking providers to resolve operational challenges and ensure adherence to relevant controls. Collaborate with Customer Support and Customer Success to improve the customer experience. Provide clear, timely, and actionable updates during escalations and critical incidents. Represent Payment Operations in cross-functional initiatives and strategic discussions. Requirements: 5+ years of experience in Payment Operations, Banking Operations, Fintech Operations, or a related field. 2+ years of experience managing operational teams, preferably across multiple locations. Strong understanding of payment processing, banking workflows, payment failures, investigations, and exception handling. Proven experience driving process improvements, operational efficiency, and measurable performance improvements. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Demonstrated ability to lead through operational complexity and changing business priorities. Excellent stakeholder management, communication, and escalation management skills. High level of ownership, accountability, and attention to detail. Excellent written and spoken English. Advantages: Experience in a global fintech or payments SaaS environment. Familiarity with payment networks and methods such as ACH, Wire, SWIFT, SEPA, and local payment rails. Experience working with global banking partners and payment service providers. Hands-on experience implementing automation, AI-powered workflows, or operational transformation initiatives. Familiarity with Zendesk, Jira, Salesforce, BI tools, or similar operational platforms. Experience managing operational risk, reconciliation, and financial controls. About the company: A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Cape Town, South Africa Job Description: Microsoft Dynamics 365 CRM Engineer Location: CBD Cape Town, South Africa (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Reports to: VP Engineering Department: Engineering Type: Full-time We’re seeking a seasoned Microsoft Dynamics 365 CRM Engineer to design, build, and scale enterprise-grade solutions across model-driven and Canvas apps. You will lead integrations, implement refined UI/visual enhancements, craft custom components (PCF), and deliver secure, performant data experiences in Dataverse. This role suits an engineer with a proven track record across the full SDLC in complex, fast-moving environments. Key Responsibilities Architecture & Customization — Implement model-driven app customizations (forms, views, command bar/ribbon, Business Process Flows) with clean, maintainable patterns Canvas & Power Fx — Build responsive, accessible Canvas apps with robust Power Fx logic and thoughtful UX PCF Development — Develop reusable PCF controls (TypeScript/React), including dataset and field components with unit tests Server-Side Extensibility — Create plugins, custom workflow activities, and custom actions in C# (real-time and async) Dataverse Data Shaping — Pull and transform conditional data via FetchXML, OData, Web API, and QueryExpression with security-aware filtering Systems Integration — Integrate with internal and third-party systems through REST/Graph APIs and Azure services (Functions, Logic Apps, Service Bus) ALM & Governance — Own solution management and CI/CD in Azure DevOps (managed/unmanaged strategy, environment strategy, versioning) Client-Side Engineering — Implement standards-compliant JavaScript/TypeScript for form logic, validation, and UX polish Data Modeling — Define and maintain tables, relationships, keys/alternate keys, and business rules to uphold data quality Security & Compliance — Apply best practices for roles, field-level security, auditing, and DLP across the Power Platform Performance & Reliability — Monitor, troubleshoot, and optimize plugins, PCF, queries, and Canvas app performance Documentation & Collaboration — Produce clear technical documentation and partner effectively with product and business stakeholders Requirements 5+ years delivering production systems on Dynamics 365/Dataverse and Power Platform Strong C# for plugins/custom workflow activities; TypeScript/React for PCF; Power Fx for Canvas apps Demonstrated experience customizing model-driven UI and implementing client scripting Proven delivery of secure, reliable integrations using Azure Functions/Logic Apps/Service Bus and REST/Graph APIs Solid ALM expertise with Azure DevOps (repos, CI/CD pipelines, automated solution deployments) Deep understanding of solution layering, dependencies, upgrades, and migrations Advanced troubleshooting and performance tuning across client and server Excellent stakeholder communication and documentation skills Fluent English (spoken and written) Nice to Have Virtual Tables, custom connectors, and event-driven patterns Power Automate at scale (governance, error handling, retry policies) Unit/integration testing for PCF and plugins; automated quality gates Familiarity with licensing, governance, and DLP in the Power Platform Microsoft certifications (e.g., PL-400 , PL-600 , MB-260 ) Experience in high-growth or multi-region deployments About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience. Salary: R70,000 – R80,000 / month

Location: Serbia; Georgia; Cyprus; Armenia Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Senior CRM Manager to join our team! Your main tasks will be: Generate hypotheses based on analytical data, customer journey maps (CJM), key business metrics, and lifecycle and loyalty metrics. Create business specifications with measured potential business effects. Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-ups, banners, chats, etc.). Analyze the results of the conducted experiments. Taking ownership of one of the business's most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.). Proactively interact with key stakeholders, product managers, UX teams, development teams, and data analysts. Initiating improvements to processes and products, launching new channels, and using unusual mechanics to achieve business goals. We expect from you: Experienced with CRM/CDP Systems, HTML, Google Sheets / Excel, Jira / Confluence, Any BI-systems Understanding the main CRM metrics: OR, CR, CTOR, retention rate, churn rate, unsub rate etc. High level of knowledge and experience working with key business metrics: revenue, ARPPU, LTV etc. Strong command of both Russian and English (B2+) is a must. Experience with SQL would be a plus What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Worldwide; Georgia; Armenia; Serbia; Poland Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Team Lead Software Engineer (.NET) . Your main tasks will be: Own delivery of the monolith-to-microservices modernization end-to-end — from legacy analysis through production release — with full visibility into pipeline status and risk. Partner with Product and Architecture to review specs, map legacy dependencies, and turn that into estimates the team can actually hit. Guide architectural decisions across .NET Core services, databases (SQL/NoSQL), and frontend integrations, and be the go-to for the hardest backend, data migration, and production incident calls. Sharpen how the team works day-to-day — tighter task tracking in Jira, more accurate estimation, and a QA partnership that keeps bugs resolved fast and production stable. Run regular 1-on-1s tied to real career goals, and drive the feedback and process changes that keep the team improving and engaged. We expect from you: Solid .NET engineering background with deep expertise in C#, .NET 8, and ASP.NET Core. Deep understanding of web application architecture, REST APIs, the microservices pattern, message brokers (RabbitMQ), and database design (PostgreSQL, MS SQL Server, Redis). Practical experience with legacy system modernization, monorepo-to-microservices refactoring, and containerization (Docker, Kubernetes). Ability to act as the technical escalation point for complex implementation, data migration, or performance issues. Proven experience managing engineering teams — running 1-on-1s, performance reviews, and objective evaluations. Strong track record in delivery management: task tracking in Jira, process discipline, and hitting internal deadlines with predictable releases. Experience reviewing business specs, assessing technical feasibility, and providing high-level estimates — partnering closely with PM and product to keep engineering output aligned with product goals. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now! The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.

Workplace: fully Role Overview: Join a manufacturing sector project focused on migrating ERP systems to Microsoft Dynamics 365 and building a modern analytics platform using Microsoft Fabric and Power BI . The role combines business-focused Sales & Operations Planning (S&OP) initiatives with analytics and data modeling responsibilities, helping transform planning and operational data into reliable business insights. You will work across D365 , Microsoft Fabric , Power BI , Lakehouse architecture , and modern data analytics practices to support planning, reporting, and decision-making processes. Key Responsibilities: Help shape the client's Sales & Operations Planning (S&OP) process, aligning sales, demand, supply, and inventory planning across a manufacturing business. Collaborate with business stakeholders to assess current planning practices, identify gaps, and define planning requirements, KPIs, and reporting priorities. Translate S&OP requirements into analytical data models and Power BI dashboards supporting demand and supply balancing, inventory visibility, and plan-versus-actual analysis. Identify and integrate data from Dynamics 365 and other business systems into Microsoft Fabric , ensuring reliable and consistent planning inputs. Collaborate with the ERP implementation team to align analytics solutions with business processes and data structures introduced through the Dynamics 365 migration. Validate data and analytical outputs with business users, investigate discrepancies, and support solution adoption during regular S&OP reviews. Design and develop analytics solutions using Microsoft Fabric and Power BI . Develop and optimize data processing solutions using Spark and SQL . Contribute to Lakehouse and Data Warehouse (DWH) architecture implementation, including Medallion Architecture (Bronze → Silver → Gold) . Must-Have Requirements: Hands-on experience implementing or improving Sales & Operations Planning (S&OP) processes in a manufacturing environment, including demand and supply planning, inventory management, and alignment between sales and operations. Hands-on experience with Microsoft Fabric . Experience in D365 data analysis and data modeling. Strong knowledge of Spark and SQL . Understanding of Lakehouse , DWH concepts , and data modeling . Experience working with Medallion Architecture (Bronze → Silver → Gold) . 👍 English: upper-intermediate 🌍 Location: 📩 Ready to Join? We look forward to receiving your application and welcoming you to our team!

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building high-load products used by millions of people worldwide. Operating at the scale of one of the world's top-50 websites, we solve complex engineering challenges and create solutions that power real-time entertainment for a global audience. Job Responsibilities Generate actionable insights based on data to support product and business decisions; Design, run, and analyze A/B tests end-to-end - from hypothesis to implementation and reporting; Define and develop new business and product metrics to measure performance and identify opportunities; Continuously monitor key metrics and detect anomalies or trends that require attention; Conduct deep-dive analyses to identify problem areas and uncover growth opportunities; Write clean and efficient SQL and Python code to extract, transform, and analyze data; Collaborate on implementing new tracking events and properties to improve product analytics coverage; Work closely with CPO, Product Managers, Analysts, Product Designers, and Data Scientists to drive data-informed decisions. You’ll thrive here if you have 3+ years of experience in analytics; Strong understanding of A/B testing and solid knowledge of statistics; Excellent SQL skills - ability to write complex queries, automate reports, build dashboards and data visualizations; Proficient in Python for data analysis, visualization, and automation; Experience working with BI tools, especially Tableau (other tools like Power BI or Amplitude are also acceptable); Deep understanding of metrics and the ability to define them from scratch, grounded in product logic; Strong product thinking - ability to connect data insights with business goals; Qualifications that can be a plus: Experience analyzing paid and affiliate traffic, with a solid understanding of advertising, user tracking, and attribution principles. ML expertise: cluster analysis, regression models, etc; Airflow; GitLab; dbt; Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Recruitment process HR interview (45 min); Technical interview (1,5 hours); Final interview (1 hour).

Location: Bengaluru Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us. As a Senior Engineering Manager for Product Engineering, you’ll lead teams of backend engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence. We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you. WHAT YOU'LL DO - Lead engineers define, build, and drive the multi-quarter technical strategy for user-facing features across our product. - Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives. - Help define and evolve the architecture for a fast-moving, AI-powered application. - Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment. - Foster a culture of simplicity, quality, and continuous improvement. - Contribute to code and architecture reviews, unblock teams, and lead by example when needed. - Work closely with cross-functional partners to align product initiatives with company goals. WHAT YOU HAVE - 3+ years of experience in a software engineering management role leading product engineering teams, preferably in high-growth environments. - 6+ years of software engineering experience as a backend engineer. - A track record of leading high-performing, engaged engineering teams. - Strong product sense and an instinct for balancing speed, quality, and user impact. - Experience with backend systems (e.g., Python, Java, Go) and modern cloud-native infrastructure. - A plus: Exposure to AI-powered applications or complex internal tools. - Ability to anticipate scaling bottlenecks before they occur and take decisive, proactive measures. - Experience building RAG pipelines and managing the data lifecycle. ADDITIONAL INFORMATION - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role. PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice. #LI-DM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai