Location: United States
What the Role Is
As our Senior Payroll & Compliance Specialist, you'll own the most tangible ways we look after our team: paying people correctly and staying compliant in a fast-changing regulatory environment. You'll do that for a distributed workforce of 600–1,000 employees across ~35 states, 300+ of them nonexempt/hourly. You'll report to our People Operations Manager and work most closely with People Ops, Accounting, and our payroll partner, Newfront — owning our U.S. compliance calendar end to end (45+ recurring obligations a year across about a dozen jurisdictions), with real room to redesign the steps that slow us down. If you've supported complex, multi-state payroll for a large nonexempt workforce, take pride in getting it right, and like being the steady hand behind the scenes, this role will energize you.
Who You Are
You run multi-state U.S. payroll end to end in an enterprise HRIS
(Paylocity or comparable) — inputs, timecard corrections, off-cycle and termination pay, garnishments, and final review before funding.
You've owned a compliance calendar
covering EEO-1, OSHA, nondiscrimination testing, and state reporting — plus background checks, I-9 review, required trainings, and policy creation and revision. You surface deadlines before they're urgent.
Direct experience with California or New York employment law is a strong plus.
These are our two most demanding states — same-day final pay, pay data reporting, and local rules that change often. It's learnable, but if you've run compliance in either, you'll ramp much faster.
You turn legal redlines into usable policy.
You've worked with Legal and outside counsel on handbook language and translated it into something employees will actually follow.
You improve a process, then prove it.
You test against known-good output, build in the checks that show it's still running clean, and leave a written SOP behind. You reach for AI naturally to move faster — at Babylist, every team uses it daily.
You can explain a paycheck to the person who earned it
, and the numbers to the people who sign off on them.
You hold a deadline.
You plan backward from the pay date and the filing date, stay responsive during processing windows, and raise a flag early when a date is at risk.
You have 5–8 years in payroll and compliance, including 3+ years running multi-state U.S. payroll.
CPP, FPC, SHRM-CP, SHRM-SCP, PHR, or SPHR aren't required, but any would cement your expertise.
How You Will Make An Impact
You'll run two payroll cycles end to end — weekly for our fulfillment center and hourly showroom teams, bi-weekly for corporate and salaried showroom — handling every change for a large hourly population: new hires, terminations, clawbacks, corrections, direct deposit updates, and ad-hoc termination pay.
You'll audit every pre-process register before funding and work discrepancies with Newfront until they're resolved.
You'll be the person employees reach when a paycheck doesn't make sense — questions answered or routed within one business day.
You'll own the U.S. compliance calendar through annual filings — EEO-1, CA Pay Data, and OSHA 300 across corporate, both showrooms, and the fulfillment center — and translate legislative change across ~35 states into the handful of actions that actually apply, then brief the People team.
You'll run screenings that hold up under review: background check review and escalation, plus quarterly health exclusion checks.
You'll take point on the annual "Compliance Refresh" each February, chasing it to 100% completion across every eligible employee and contractor, and partner with Legal and outside counsel on handbook and policy review every two years.
You'll design the internal controls across payroll and compliance and keep the evidence trail current — the same trail that carries our annual workers' compensation and external financial audits.
You'll build automation and prove it works — skills, scheduled tasks, and workflow tooling, tested against known-good output and instrumented so you can see it's still running clean. Some SOPs exist; you'll build the rest.
Why This Role
You'll help redesign payroll for a high-growth company, with AI and automation written into the role itself — in how the job is defined and how it's measured.
Payroll and compliance live in one seat. You'll see the whole picture, from the register to the filing, and make each decision knowing exactly what it does to the other.
The controls you design get used and reviewed — auditors look at your evidence trail, Finance and Legal rely on it — so the work carries weight well past our team. You'll have a manager and a director building alongside you.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$93,034 to $124,085
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Stockholm; Espoo
Missions Program Manager / Senior Missions Program Manager
- Location: Sweden or Espoo
- Department: Missions Programs
- Reports to: Program Director
- Employment type: Permanent
- Workplace model: Remote / Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO, where required) - must be able to attain Swedish Security Clearance
Why this role matters:
As a mission program manager , you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected outcomes
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
WHAT WE’RE LOOKING FOR
Must have competences:
- Proven experience (5–10 years) managing complex, multi-stakeholder programs involving advanced technology systems (e.g., space, defence, telecom, automotive, IT, or similar)
- Strong customer-facing experience, with the ability to manage senior stakeholders and navigate complex requirements
- Demonstrated ability to lead cross-functional teams
- Expertise in program planning, execution, and governance (scope, schedule, budget, risk management)
- Strong analytical and problem-solving skills, with the ability to make decisions under uncertainty
- Excellent communication and stakeholder management skills across technical and non-technical audiences
- Fluent Swedish (native level) and ability to obtain security clearance
Nice to haves:
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
Application Process
• Initial screening call with Talent Attraction
• Hiring Manager interview
• Case Study & Interview
• Final interview
• References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Tokyo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Program Manager - Japan
- Location: Tokyo, Japan
- Department: Missions Programs
- Reports to: Program Director
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Mission Program Manager, you’ll deliver a complex Satellite Mission program end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in the ICEYE facility in Tokyo (Japan). Travel to customer sites is required.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
EXPECTED OUTCOMES
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution and supporting Customer Success Management activities
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Support the implementation of scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
WHAT WE’RE LOOKING FOR
Must haves:
- 5–10 years’ experience delivering complex, multi-stakeholder programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT)
- Strong customer-facing capability, including managing senior stakeholders and complex requirements
- Proven leadership of cross-functional teams to deliver aligned outcomes
- Expertise in end-to-end program management (planning, execution, governance across scope, schedule, budget, and risk)
- Strong analytical, problem-solving, and decision-making skills in uncertain environments
- Excellent communication skills across technical and non-technical audiences
- Proven Customer Success capabilities
- Degree in business, engineering, or a related field
- Must have or be able to get Japanese security clearance
- Must speak Japanese on native level and English at minimum professional proficiency level
Nice to haves:
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
APPLICATION PROCESS
- Recruiter Interview
- Peer interview
- Case Study and Panel interview
- Interview with VP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.
Key Responsibilities:
Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges.
Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term
Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources.
Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation
Integrates best practices in a discipline with others and/or applies advanced technical skills
Required Skills & Qualifications:
7 years hands-on experience within marketing research defining and implementing CX measurement protocols
Demonstrated ability to influence business objectives to improve the customer experience
Developed analytic skills with ability to use data to influence others
Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
Expertise with Excel, PowerPoint, and Power BI
Bachelors degree in business, mathematics, or the sciences
Preferred Experience:
Understanding of the healthcare industry
Previous experience working successfully in a SaaS organization
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - E
Professional - 4
Задачи:
— Управление операционной деятельностью и руководителями функциональных направлений.
— Выстраивание взаимодействия между Payments, Finance, Support, Tech, Project Management и Commercial.
— Аудит и оптимизация сквозных процессов, устранение операционных узких мест.
— Внедрение регламентов, системы ответственности, KPI и управленческой отчетности.
— Автоматизация ручных процессов, внедрение ERP и инструментов аналитики.
— Контроль ключевых операционных показателей и эффективности платежных решений.
— Участие в запуске новых платежных методов, провайдеров и продуктов.
— Развитие организационной структуры, руководителей и команды.
— Разбор критических инцидентов и внедрение решений для предотвращения их повторения.
Требования:
— Опыт на позиции COO / Operations Director / Head of Operations или аналогичной руководящей роли.
— Опыт именно в FinTech, PSP, acquiring, payment aggregator или другом транзакционном бизнесе.
— Управление несколькими функциями одновременно и командой через руководителей.
— Практический опыт масштабирования операционной деятельности и выстраивания процессов.
— Глубокое понимание платежной экономики: Pay-in / Pay-out, PSP, комиссии, FX, settlement, reconciliation, routing, success rate, merchant economics.
— Умение самостоятельно работать с данными, находить причины отклонений и принимать решения на их основе.
— Опыт автоматизации процессов и внедрения управленческих инструментов.
— Английский язык — обязателен.
Условия:
— Конкурентная заработная плата, соответствующая масштабу задач и уровню ответственности.
— Прямое взаимодействие с CEO, влияние на ключевые решения и возможность выстроить операционную систему международной платёжной компании.
— Офис в центре Белграда, гибрид или удалённый формат с регулярными приездами в офис.
— Помощь с переездом и оформлением ВНЖ в Сербии при релокации из другой страны.
— Компенсация аренды до 1500 € в месяц для сотрудника с семьёй, поддержка оплаты детского сада или школы до 500 € на ребёнка.
ГибридМеждународная FinTech / Payments компания, Белград (гибрид, релокация); ☘️Помощь с переездом и оформлением ВНЖ в Сербии при релокации из другой страны; #serbia #hybrid #relocation
Location: Warsaw
Workplace: OnSite
ROLE HIGHLIGHTS:
- Title: AIT Engineer – Optical Systems
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Warsaw, Poland
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
ABOUT THE ROLE
ICEYE is seeking an AIT Engineer to support the assembly, integration, and testing of satellite systems, including the integration of optical payloads into the spacecraft platform.
This is a hands-on technical role in an early-stage production environment, where systems are still evolving and processes are not yet fully defined. You will work directly with flight hardware in cleanroom conditions, supporting the assembly, integration, and testing of the satellite bus, as well as the integration and validation of optical payloads provided by external suppliers.
You will contribute to bringing the full satellite system from design into production, ensuring that optical payloads are successfully integrated with the satellite platform (bus), and that the system can be built, tested, and scaled reliably. This includes supporting troubleshooting and continuous improvement during production ramp-up.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
WHAT YOU WILL DO
- Execute assembly, integration, and testing (AIT) of satellite subsystems and optical payloads
- Perform optical alignment and integration activities (focus, tilt, centering, boresight) using precision equipment
- Conduct hands-on inspection, assembly, and verification of satellite hardware in cleanroom environments
- Support integration of externally supplied optical payloads into the satellite system
- Identify, contain, and drive root cause analysis of non-conformances; implement corrective actions and feedback into design and production processes
- Define and execute test and verification activities, including integration and acceptance testing at subsystem and system level
- Support optical and system-level performance validation
- Define, develop, and maintain process plans, procedures, and technical documentation, supporting implementation and continuous improvement of manufacturing and integration processes
- Contribute to AIT process definition and improvement, enabling scalable production
- Interface with optical, mechanical, and electrical engineering teams to ensure system-level integration
- Collaborate with external suppliers during payload integration and validation
- Support setup of tooling, fixtures, and test setups (GSE) required for production
- Apply system-level understanding to anticipate integration risks across subsystems and ensure successful builds
WHAT WE’RE LOOKING FOR
MUST HAVE
- 3+ years of hands-on experience in integration, testing, or production of complex hardware systems, with relevant experience in optical systems, optomechanics, physics, or other high-precision hardware
- Hands-on experience with optical systems integration and alignment (focus, tilt, centering, boresight)
- Experience working with optical payloads or Earth Observation systems
- Familiarity with optical metrology tools (e.g. interferometers, collimators, optical benches, MTF setups)
- Good system-level understanding across multiple disciplines (optical, mechanical, electrical)
- Experience working with precision hardware in cleanroom environments
- Experience working in structured production environments (e.g. MES or similar systems)
- Strong troubleshooting skills with structured root cause analysis
- Ability to analyze and interpret test data to support integration and validation activities
- Experience developing or working with process plans and technical documentation
- Ability to work in fast-paced and evolving production environments
- Proactive, hands-on approach to problem-solving
- Strong written and spoken English communication skills
NICE TO HAVE
- Experience supporting environmental testing (e.g. thermal vacuum, vibration)
- Experience working with external suppliers or partners
- Experience supporting systems from prototype through production ramp-up
- Experience working in lean manufacturing or continuous improvement environments
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team + Director-level Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
Capital.com builds and operates web and mobile trading platforms, public and partner APIs, and the backend services behind them, all in a highly regulated environment. As Application Security Architect, you will be the senior design authority for the security of these products. You will set the direction for how we secure software at scale: you will own secure-by-design patterns and standards, lead threat modelling and architecture reviews, and define the application security baseline that engineering teams build against.
Working closely with the Product Security team and the Director of Product Security, you will guide AppSec processes and set the vision for your area without direct line management. You will treat security as a shared outcome rather than a gate, balancing strong protection with developer experience and delivery speed, and you will earn adoption through enablement rather than mandates.
Responsibilities:
Security Architecture & Standards:
Define and maintain secure-by-default reference architectures for common patterns: web apps, mobile backends, microservices, public and partner APIs, and event-driven services
Own core application security architecture decisions: authentication and authorisation, session management, API security, secrets management, multi-tenant isolation, and security logging and auditing
Lead the redesign of user authentication and the delivery of security features into the product
Develop and roll out application security standards, secure-coding guidelines, configuration standards, reusable design patterns, and architecture decision records (ADRs) that engineers can apply without a security expert in the room
Define internal policies for the safe use of AI-assisted and vibe-coding tools
Define security requirements for acquired technology and guide its secure integration
Threat Modelling & Design Review:
Establish and run a threat-modelling operating model, covering scope, cadence, templates, and facilitation, proportionate to each product's risk tier
Own the security review stage of the new product approval process, covering architecture design and configuration
Lead design reviews for high-impact initiatives: new products, new auth flows, payment and sensitive-data flows, platform migrations, and major refactors
Identify design-level risks and agree practical, prioritised mitigations with engineering teams
Secure SDLC, DevSecOps & Supply Chain:
Assess the current state of application security, propose improvements, and drive the secure SDLC strategy with Engineering and Security leadership
Oversee AppSec processes and own the tooling strategy (SAST, DAST, IAST, SCA, and secrets scanning), including how findings flow back to engineering
Embed security controls as guardrails in CI/CD through policy-as-code, with agreed enforcement and escalation paths
Partner with DevOps to organise repository management and prevent supply-chain attacks, covering safe component usage, dependency management, SBOMs, and build integrity
Improve the security of our internal tools
Requirements:
Experience:
8+ years in technology, including 5+ years in a dedicated application or product security role, with a strong engineering background and hands-on architecture or design ownership
Proven track record creating, documenting, and rolling out security standards, patterns, and best practices across a complex engineering organisation
Deep, demonstrable threat-modelling experience across product portfolios
Technical:
Experience designing and implementing a secure SDLC in a cloud-native environment. Strong AWS knowledge is required, and exposure to GCP or other clouds is welcome
Strong command of OWASP standards (Top 10, ASVS) and DevSecOps practice, including AppSec tooling (SAST, DAST, IAST, SCA, secrets scanning) and vulnerability management
Deep understanding of modern distributed architectures: microservices, REST and GraphQL APIs, event-driven systems, OAuth2/OIDC, and containerised workloads (Docker, Kubernetes). You should be able to reason about their trust boundaries, attack surface, and data flows across web and mobile clients
Collaboration:
Exceptional ability to influence and align engineering teams without direct authority, and to brief both engineers and executives
Pragmatism and strategic thinking: you balance the ideal with the achievable, protect delivery throughput, and turn long-term direction into an actionable plan
Clear written communication through diagrams, ADRs, and patterns, plus a track record of mentoring and cross-functional collaboration
Nice to have:
Experience in fintech, trading, brokerage, or another regulated environment
Awareness of relevant regulatory and compliance drivers: FCA and CySEC operational resilience, GDPR, and PCI DSS
Software supply-chain security, including SBOMs and artifact and build integrity
Experience securing AI-integrated product features, or using AI to scale an AppSec programme
Experience building or running a Security Champions programme
CSSLP, GIAC GDSA, or a hands-on offensive security certification. Certifications are valued but secondary to demonstrated experience
What you'll get in return:
You will join the company, that cares about work and life balance
Annual Bonus based on the performance review cycle
Generous Annual Leave Policy
Medical Insurance and Pension fund, with additional benefit packages based on the location
Hybrid working model (3 days from our modern office and 2 days fully remotely)
Comprehensive Workation Policy with 30 more remote days available.
Possibility of taking two additional days of paid leave per year to dedicate to volunteering efforts.
Задачи:
— Создавать персонажей, объекты, окружение и другие игровые арты в cartoon / stylized стилистике
— Работать от идеи и референсов до финального арта
— Точно попадать в существующий визуальный стиль проекта и поддерживать его консистентность
— Прорабатывать композицию, цвет, свет, форму и детали
— Дорабатывать арты по обратной связи Art Director
— Взаимодействовать с другими художниками и командой проекта
— Использовать AI-инструменты для ускорения работы, при этом самостоятельно рисовать и качественно дорабатывать результат руками
Требования:
— Уровень Senior / Lead
— Сильное портфолио с коммерческими cartoon / stylized работами
— Умение рисовать с нуля, а не только работать с AI-генерациями
— Сильная база: композиция, цвет, свет, перспектива и анатомия
— Умение быстро адаптироваться под разные визуальные стили
— Уверенное владение Photoshop или аналогичными инструментами
— Опыт в GameDev / игровой индустрии будет большим плюсом
— Самостоятельность, внимание к деталям и адекватное отношение к обратной связи
— Для Lead-позиции важен опыт ведения художественного направления, контроля качества арта и работы с другими художниками.
Position Summary:
Prove empowers customers to create memorable experiences across all client interaction channels. Solutions Engineers act as subject matter experts, providing product and market expertise essential for Prove's growth. They collaborate with Sales Directors and Strategists to communicate solutions and support implementation teams. They also work with product leaders to stay ahead of market trends and unmet needs.
Key Responsibilities:
— Design and clearly communicate solutions demonstrating understanding of business value and technical challenges.
— Partner with Sales Directors, Account Managers, and Strategic Account Managers to drive technical wins and align with technical buyers during sales cycles.
— Participate in IPM / OM hand-offs as needed.
— Lead product and technology evaluations with Sales Directors to ensure successful client engagements.
— Deliver detailed product presentations and demonstrations.
— Build credibility with prospects through expert knowledge of product, technical, business, and industry domains.
— Address business and technical challenges with tailored Prove services and solutions.
— Assist sales teams in articulating value propositions and selecting optimal solutions.
— Support execution of approved Proof of Concept (POC) Data Studies alongside Data Science.
— Support handoff to Onboarding Manager, IMP, Account Manager at various customer lifecycle stages.
— Collaborate cross-functionally with Sales, Account Management, Onboarding, Implementation, Solutions Consulting, Product Management, and Executive teams to close new customers and ensure successful implementation.
— Stay informed on industry trends and market disruptors through reading, workshops, and webinars.
— Create public-facing architecture/flows of Partner + Prove integrations.
— Enable Prove SEs and IPMs on technical integrations for accurate communication alongside sellers.
— Enable Partner technical counterparts on Prove value proposition and integration to support partner sellers.
— Own technical and product evaluation and integration planning for new partner integrations in partnership with GTM Partnerships.
Qualifications and Experience:
— Minimum 2 years of relevant experience in solutions architecture, technical pre-sales, or solutions engineering.
— Experience in a high-growth startup or technical environment.
— Technical experience implementing REST style APIs.
— Solid understanding of oAuth and other API authentication technologies.
— Good understanding of API integrations from standard API specifications in one or more programming languages such as Javascript, Java, C++, Python.
— Ability to build customized workflows by engaging with customers.
— Understanding of basic security concepts including encryption, hashing, behavior biometrics, and native app SDKs.
— Responsive and dedicated to clients, both internal and external.
— Strong verbal, writing, storytelling, and client interaction skills.
— Clear sense of ownership and accountability.
— Self-starter with capacity to learn quickly.
— Preferred experience in cybersecurity, fintech, or fast-growing startups.
Salary:
— Metro 2 areas (NYC, Seattle, Los Angeles, Miami): $125,000 - $135,000 plus sales incentive plan.
— Metro 3 areas (other US cities except San Francisco Bay Area): $110,000 - $123,000 plus sales incentive plan.
— Salary determined by experience, skills, geo-location, internal equity, and market data.
Benefits & Perks:
— Competitive salaries, bonus plan, and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and families.
— Emotional & Physical Wellness services (EAP & Prove Well-Being Reimbursement).
— Snacks and beverages at certain office locations.
— Daily GrubHub stipend for lunch if working in office (US Offices).
Equal Opportunity Employment:
Prove is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information during the job application process as detailed in their Recruitment Privacy Policy.
Location: Bucharest, Romania
AMC Studio
is a world-leading 3D art and game development studio based in Bucharest, Romania, and part of the Keywords Studios international group. Founded in 1996 and with nearly 30 years of activity,
AMC
has provided 3D art services for major Triple-A titles such as The Witcher 3: Wild Hunt, Call of Duty, Dead Space, World of Tanks, and the Mafia franchise. At the core of the studio is a passionate team of artists whose adaptability across art styles - from stylized to photorealistic - brings game worlds to life.
Responsibilities
A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter
Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions
Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions
Lead complex, challenging, impactful game aspects with minimal oversight
Analyze internal and external metrics feedback and adjust design or balance the game if necessary
Contribute to prototyping, game balancing and gameplay tuning
Requirements
Must have experience in Game Design for first/ third person shooter games
Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer
Knowledge of 3D level/game design tools and editors, primarily Unreal 5
A fine attention to quality and detail, both creatively and technically
Strong creative skills
Excellent organization and communication skills
Familiar with project management methodologies and software
Passionate gamer, with a strong passion for games in general
Proficiency in English (verbal, written and technical)
Benefits
Competitive remuneration
Projects aligned with your expertise and interests
Collaboration with industry leaders on AAA titles
Professional growth opportunities
Flexible work arrangements
An environment dedicated to diversity and inclusion
Location: Warsaw, Poland; Kraków, Poland
[EN]
Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond.
Game Development is our core competency. We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles.
[PL]
Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko.
Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA.
Responsibilities
[EN]
A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter
Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions
Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions
Lead complex, challenging, impactful game aspects with minimal oversight
Analyze internal and external metrics feedback and adjust design or balance the game if necessary
Contribute to prototyping, game balancing and gameplay tuning
[PL]
Rola polegająca na ścisłej współpracy z Game Directorem oraz zespołem Game Designu przy podejmowaniu decyzji projektowych dla wielkoformatowej gry AAA z gatunku FPS (strzelanki pierwszoosobowej).
Kształtowanie, rozwijanie i komunikowanie wizji głównych inicjatyw projektowych, nowych funkcji oraz gruntownych przebudów systemów gry, a także prowadzenie sesji burzy mózgów i playtestów.
Ścisła współpraca i integrowanie działań innych dziedzin (programistów, grafików oraz producentów) w celu projektowania, dopracowywania i wdrażania poszczególnych założeń game designu.
Samodzielne prowadzenie złożonych, wymagających i kluczowych obszarów gry z minimalnym nadzorem.
Analiza informacji zwrotnej oraz wskaźników (metryk) wewnętrznych i zewnętrznych, a także dostosowywanie projektu lub balansowanie gry w razie potrzeby.
Aktywny udział w prototypowaniu, balansowaniu gry oraz dopracowywaniu rozgrywki (
gameplay tuning
).
Requirements
[ENG}
Must have experience in Game Design for first/ third person shooter games
Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer
Knowledge of 3D level/game design tools and editors, primarily Unreal 5
A fine attention to quality and detail, both creatively and technically
Strong creative skills
Excellent organization and communication skills
Familiar with project management methodologies and software
Passionate gamer, with a strong passion for games in general
Proficiency in English (verbal, written and technical)
[PL]
Doświadczenie w Game Designie przy grach z gatunku FPS lub TPS (strzelankach pierwszo- lub trzecioosobowych).
Doświadczenie w pełnym cyklu produkcji gry (
full-cycle
) oraz pracy w multidyscyplinarnym zespole, z co najmniej jednym wydanym tytułem (
shipped title
) na stanowisku Game Designera.
Znajomość narzędzi do projektowania poziomów/gier w 3D oraz edytorów, ze szczególnym uwzględnieniem Unreal Engine 5.
Duża dbałość o jakość i detale, zarówno w wymiarze kreatywnym, jak i technicznym.
Wysokie umiejętności kreatywne.
Doskonałe umiejętności organizacyjne i komunikacyjne.
Znajomość metodologii oraz oprogramowania do zarządzania projektami.
Zamiłowanie do gier oraz pasja do branży gamingowej ogółem.
Biegła znajomość języka angielskiego (w mowie, pismie oraz słownictwie technicznym).
Benefits
[EN]
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Friendly team
Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others
[PL]
Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach
Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych
Pakiet opieki medycznej
Elastyczne godziny pracy (w ramach potrzeb zespołu)
Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat
Przyjazny zespół
Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (mid-market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Own and manage mid-market client and broker relationships across a high-volume book of business (50–60 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 20% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
4+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position (inclusive of Base + Commission) is $125,000 to $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Are you ready to take ownership, problem solve and keep our payroll operations running with precision? We have an opportunity for a Senior Payroll Specialist to join our team!
Reporting to the Director, Global Payroll, the Senior Payroll Specialist is responsible for executing accurate and compliant payrolls across multiple jurisdictions. The role requires strong analytical skills, technical understanding of payroll systems (ADP, SAP), and a focus on continuous improvement. This position ensures payroll accuracy, compliance with regulations, and seamless employee experience, supporting Hasbro’s global payroll transformation objectives. The role acts as a bridge between operations and management, collaborating closely with payroll team members and driving continuous process improvement.
This role will co-manage 5 pay groups (2 biweekly hourly, 2 biweekly salary, and 1 monthly) in ADP Vantage, & eTime, while supporting the implementation of ADP GlobalView and Workforce Manager. This is a high-visibility role where you will bring your expertise in payroll, tax, and compliance and help shape more automated, technology-supported payroll processes as part of Hasbro’s global payroll transformation.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Manage multi-state processing and reporting, including state tax registrations, withholding accounts, and unemployment accounts.
Maintain payroll system accuracy, including earnings codes, deductions, tax configurations, and pay rules.
Process and validate payroll results, balancing gross-to-net calculations, reconciliations, and audit trails.
Review and analyze employee master data, time and attendance, and variable pay inputs for correctness.
Reconcile payroll results, support general ledger accuracy, and identify discrepancies.
Support payroll close, tax filings, and year-end reporting.
Manage payroll inquiries through effective communication and resolution.
Collaborate cross-functionally with Human Resources Information Systems (HRIS), HR Operations, and Finance to maintain data accuracy.
Serve as a Subject Matter Expert (SME) for system functionality, upgrades, and cross-functional process enhancements.
Develop, maintain, and implement policies and standard operating procedures to ensure compliance with internal controls.
Lead payroll audits and internal control testing, ensuring compliance with Sarbanes-Oxley Act (SOX) requirements.
What You'll Bring
Bachelor’s degree in finance, accounting, human resources, business administration, or a related field, or equivalent demonstrated experience.
Certified Payroll Professional (CPP) designation with PayrollOrg highly preferred.
7+ years of hands-on payroll processing experience.
Strong experience with multi-state payroll and complex tax scenarios.
Proficiency with ADP or SAP payroll systems highly preferred.
Experience supporting payroll system conversions or Human Capital Management (HCM) implementations.
Experience supporting SOX, financial, and compliance audits, as well as 401(k) plans.
Strong preference for experience at a publicly traded company.
Proficiency with the Microsoft Office suite (e.g., Word, PowerPoint, Excel, Outlook, SharePoint); strong Excel skills required, with the ability to produce clear, auditable data.
Ability to manage and prioritize multiple tasks in a fast-paced environment.
Demonstrated success in assessing, redesigning, and automating manual processes using Robotic Process Automation (RPA), bots, and other process-improvement technologies to achieve greater efficiency and accuracy.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$75,100
—
$112,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: East Coast, United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Washington DC; Northern Virginia, VA or Richmond, VA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in St. Louis, MO.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Seattle or Spokane, WA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in San Francisco, Sacramento or Fresno, CA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Stockholm; Espoo
ГибридseniorTokyo
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