Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Atlanta, GA
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts. Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.
Responsibilities
Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies.
Developing scalable relationships with target partners, to expand partner ecosystem in a specific region.
Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Desirable Skills, Knowledge, and Experience
5+ years of direct B2B selling experience
Strong interpersonal communication (verbal and written) and organizational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Bachelor's degree required
Demonstrated analytical and quantitative abilities
Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)
5+ years in Software/SaaS/Security Sales & Channel management.
Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover.
Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
Experience working in a start-up environment.
Ability to travel up to 25% of the time.
Technical competence strongly preferred.
Compensation
Compensation may be adjusted depending on level and work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Pittsburgh, PA
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts. Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.
Responsibilities
Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies.
Developing scalable relationships with target partners, to expand partner ecosystem in a specific region.
Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Desirable Skills, Knowledge, and Experience
5+ years of direct B2B selling experience
Strong interpersonal communication (verbal and written) and organizational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Bachelor's degree required
Demonstrated analytical and quantitative abilities
Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)
5+ years in Software/SaaS/Security Sales & Channel management.
Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover.
Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
Experience working in a start-up environment.
Ability to travel up to 25% of the time.
Technical competence strongly preferred.
Compensation
Compensation may be adjusted depending on level and work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
О компании и продукте
Мобильная game development-компания развивает один из самых успешных ad-driven продуктов в мире - digital coloring book с многомиллионной аудиторией.
Ищем Lead Data Scientist, который будет развивать ML-решения для рекламной монетизации, персонализации и рекомендаций, а также вести и менторить Data Science-команду.
Почему стоит рассмотреть
• Прямое влияние на рекламную выручку, engagement, retention и LTV продукта
• Работа с большими поведенческими данными и ML-моделями в продукте с миллионами пользователей
• Возможность формировать Data Science-направление, roadmap и технические стандарты команды
• Кросс-функциональная работа с Product, Engineering, Analytics и Ad Monetization
Важно
• 5+ лет опыта в Data Science, желательно в consumer mobile-продуктах
• Обязателен опыт advertising monetization, revenue optimization или advertising analytics
• Опыт разработки recommendation, personalization или ranking systems
• Сильные Python и SQL
• Практический опыт с ML: classification, regression, ranking, forecasting, predictive modeling
• Понимание A/B-тестирования, applied statistics и работы с большими behavioral datasets
• Опыт технического лидерства или менторинга Data Scientists
ГибридleadWarsaw
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Задачи:
— Исследование игровых и монетизационных механик конкурентов
— Разработка и поддержка игровых механик, систем прогрессии, баланса и монетизации
— Подготовка концептов механик, макетов UI и расчётов влияния на экономику
— Создание и актуализация GDD / balance-документации
— Постановка задач программистам, художникам и аналитикам по фичам и контенту
— Анализ метрик (retention, monetization, engagement) и участие в A/B тестах
— Работа с данными аналитики, оценка разработанных механик
Требования:
— Опыт работы гейм-дизайнером от 2 лет в мобильных проектах (F2P)
— Глубокое понимание игровых экономик, мотивационных циклов и мета-гейма
— Уверенная работа с таблицами (Google Sheets / Excel), базовым скриптингом
— Базовое знание UI/UX и аналитики (event-схемы, KPI)
— Навыки коммуникации и системного мышления
Условия:
— Работа в аккредитованной ИТ-компании
— Гибкое начало рабочего дня
— Официальное трудоустройство с первого рабочего дня (больничные, отпуска)
— Полностью белая заработная плата, никаких конвертов
— Возможность профессионального и карьерного роста
Appbooster — одна из ведущих AdTech-компаний в сфере мобильного маркетинга, работает с 2013 года, привлекла пользователей в 10 000+ приложений. Ищем опытного Product Manager, который возьмёт оунерство над SaaS-платформой Appbooster Platform — технологической платформой для продвижения мобильных приложений с инструментами ASO, аналитикой, запуском и управлением рекламными кампаниями, собственным источником мотивированного трафика и интеграциями с внешними системами. Платформа работает в 115 странах, имеет сложную бизнес- и бэкенд-логику, включая атрибуцию трафика, множество API-интеграций, MCP-сервер и взаимосвязанные процессы.
Задачи:
— владеть продуктом: отвечать за метрики, проверку гипотез, приоритизацию, фокусы команды и достижение результата;
— искать точки роста выручки: анализировать воронку пользователей, юнит-экономику, поведение клиентов, выявлять узкие места и формулировать пути роста платформы;
— запускать эксперименты для проверки гипотез, доводить до выводов через проблему, метрику, ожидаемый эффект и способ проверки;
— самостоятельно ставить задачи дизайну, разработке, тестированию;
— развивать экосистему вокруг платформы (ASO-сервис, связка с ORM) для работы продуктов как единого целого;
— участвовать в адаптации продукта под зарубежные рынки;
— оценивать потенциал направлений и аргументированно предлагать масштабирование или заморозку.
Требования:
— опыт в B2B-продуктах от 3 лет с полным циклом: анализ → гипотеза → запуск → результат → выводы;
— опыт работы с выручкой и монетизацией: Revenue, ARPU, LTV, retention, конверсия в оплату;
— аналитические навыки: самостоятельный анализ данных, построение воронок, выводы;
— опыт постановки задач разработке: написание спецификаций, перевод бизнес-задач в ТЗ без потери деталей;
— использование AI-инструментов в рабочем процессе для исследований, анализа конкурентов, прототипирования, документации.
Будет плюсом:
— понимание мобильного маркетинга и экосистемы сторов: UA, ASO, трекинг (AppsFlyer/Adjust), атрибуция, специфика App Store и Google Play;
— английский от уровня B2;
— опыт в adtech, mobile UA или ASO-инструментах;
— опыт работы с платформенными/маркетплейс-продуктами;
— опыт вывода продукта на международные рынки.
Условия:
— полноценный ownership продукта, минимум бюрократии, фокус на результат;
— свобода в выборе гипотез, инструментов и подходов;
— удалённый формат работы без ограничений по локации и гибкий график;
— ДМС после 3 месяцев работы;
— корпоративный Mac и необходимые инструменты;
— системный процесс performance review раз в год и быстрый обмен открытым фидбеком;
— компенсация 30% затрат на занятия английским в партнёрских школах или с личным преподавателем, English speaking club;
— компенсация внешних курсов и программ обучения с индивидуальными условиями;
— открытая и нетоксичная корпоративная культура, прозрачные процессы планирования и принятия решений;
— полноценный онбординг и возможность проявлять себя;
— корпоративные подарки на день рождения.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
As the
Enterprise Account Management Team Lead,
you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes.
What you’ll be doing – team management:
· Lead, mentor, and develop a high-performing team of Enterprise Account Managers.
· Drive team performance to achieve renewal, retention, and expansion targets.
· Guide your team in developing and executing account plans that promote long-term customer success and revenue growth.
· Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability.
· Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes.
· Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn.
· Report on team KPIs and business metrics, providing insights and recommendations to senior leadership.
· Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts.
What you’ll be doing – account management:
· Manage a select portfolio of strategic accounts to model best-in-class customer engagement.
· Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
· Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders.
· Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion.
· Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
· Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
· Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
· Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
· Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
· Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
· Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations.
· 5+ years of experience in Account Management in a B2B SaaS or technology-driven company.
· Minimum of 1-2 years of experience leading a team.
· A proven record of achieving or surpassing renewal and expansion targets.
· Exceptional communication, coaching, and relationship-building skills.
· Strong analytical and problem-solving abilities; comfortable working with data to guide decisions.
· Experience using HubSpot CRM is highly desirable.
· Must have experience with MEDDIC.
· A proactive, collaborative approach and the ability to influence cross-functional teams.
· Passion for developing people, improving processes, and delivering exceptional customer value.
What we offer in return
💰 Competitive salary depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
As the
Enterprise CS/Account Management Team Lead,
you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes.
What you’ll be doing – team management:
· Lead, mentor, and develop a high-performing team of Enterprise Account Managers.
· Drive team performance to achieve renewal, retention, and expansion targets.
· Guide your team in developing and executing account plans that promote long-term customer success and revenue growth.
· Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability.
· Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes.
· Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn.
· Report on team KPIs and business metrics, providing insights and recommendations to senior leadership.
· Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts.
What you’ll be doing – account management:
· Manage a select portfolio of strategic accounts to model best-in-class customer engagement.
· Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
· Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders.
· Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion.
· Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
· Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
· Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
· Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
· Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
· Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
· Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations.
· 5+ years of experience in Account Management in a B2B SaaS or technology-driven company.
· Minimum of 1-2 years of experience leading a team.
· A proven record of achieving or surpassing renewal and expansion targets.
· Exceptional communication, coaching, and relationship-building skills.
· Strong analytical and problem-solving abilities; comfortable working with data to guide decisions.
· Experience using HubSpot CRM is highly desirable.
· Must have experience with MEDDIC.
· A proactive, collaborative approach and the ability to influence cross-functional teams.
· Passion for developing people, improving processes, and delivering exceptional customer value.
What we offer in return
💰 Competitive salary depending on experience + commission
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Задачи:
— Использовать данные для проверки маркетинговых и продуктовых гипотез
— Проводить исследовательский анализ, выявлять закономерности, возможности роста и причины изменений метрик
— Создавать, поддерживать и улучшать BI-отчёты для нескольких команд
— Выполнять ad hoc анализы для маркетинга, продукта и бизнеса
— Работать над моделированием и прогнозированием LTV
— Разрабатывать и улучшать модели атрибуции
— Поддерживать маркетинговые каналы с бюджетированием и моделированием эффективности
— Анализировать эффективность маркетинговых активностей и их влияние на бизнес-метрики
— Работать с большими наборами данных, писать сложные SQL-запросы и использовать Python для анализа и визуализации
— Сотрудничать с командами маркетинга, аналитики, продукта и разработки
— Готовить инсайты и представлять сложные аналитические выводы в понятной форме
Требования:
— Сильные навыки SQL и умение писать сложные запросы
— Опыт использования Python для аналитики, обработки данных и визуализации
— Опыт работы с BI-системами
— Знания статистики и математических основ для проверки гипотез и проведения экспериментов
— Опыт в маркетинговой аналитике и работе с бизнес-метриками
— Понимание моделей подписки и метрик LTV, retention, CAC, payback, ROI/ROAS
— Умение проводить глубокий анализ данных и превращать результаты в понятные бизнес-инсайты
— Английский язык на уровне чтения технической документации и аналитических материалов
— Проактивность, хорошие коммуникативные навыки и способность объяснять сложные идеи простыми словами
Будет плюсом:
— Опыт работы с подписными B2C продуктами
— Создание или улучшение моделей LTV
— Разработка или улучшение моделей атрибуции
— Опыт работы с маркетинговыми каналами: PPC, SEO, affiliate, paid social и др.
— Участие в A/B тестах и оценка их результатов
— Создание регулярной управленческой отчетности и презентация бизнес-результатов
— Опыт руководства небольшой командой аналитиков
Условия:
— Официальное трудоустройство с первого дня
— Удалённая работа из любой точки мира или в офисе
— Гибкий график работы
— Корпоративные мероприятия и тимбилдинги
— Индивидуальный подход к профессиональному росту и развитию внутри компании
— Команда профессионалов, готовых наставлять и делиться опытом
Контекст команды и роли:
— Укрепление команды аналитики маркетинга
— Роль для специалиста с сильными техническими навыками и опытом работы с подписными продуктами
— Помощь маркетинговым командам в принятии решений на основе данных, улучшении прогнозирования LTV, работе с атрибуцией, построении BI-отчетности и выполнении ad hoc задач
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Hybrid -
London or Munich
About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About this Role
The Senior Territory Account Executive position effectively delivers the full sales cycle from prospecting to negotiating and closing sales with new & existing customers in line with business plans. Identify and progress cross sell opportunities to maximise revenue goals. Selling new products and generating additional sales revenue through effective sales outreach activity.
The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.
Regional Focus:
the Baltics
The Ideal Candidate:
Passionate about sales: You have a hunger to win and a desire to exceed your targets and reap the rewards.
Strong customer service skills: You put the client first and you do what you say you’ll do.
Personable, resilient and a culture champion: A friendly, warm and professional demeanour will get you far. You celebrate the ups and bounce back quickly from your missteps.
Cool and calm under pressure: The ability to effectively manage competing priorities and solve multiple problems quickly is in your DNA.
Main Responsibilities:
Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
Effectively scale the territory with partners
Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Direct B2B sales experience, adept at new business acquisition and account management.
Experience selling a technical, cloud-based product or service
Working knowledge of the cloud infrastructure and security space
Solid understanding of computer networking and Internet functioning.
Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
Strong interpersonal communication skills (both verbal and written) and organizational skills
Self-motivated with an entrepreneurial spirit.
Comfortable working in a fast-paced dynamic environment.
Willingness to travel frequently to visit customers and prospects
Fluency in one of the following - Estonian, Latvian or Lithuanian
Knowledge/Experience:
6+ years of B2B selling experience and selling Enterprise Software or SaaS (network security preferred) or Hardware solutions and services to Mid-Enterprise/ Enterprise customers
Relevant direct experience, track record, and relationships within enterprise and mid-market accounts in the Baltics territory
New Business & Expansion
Experience managing longer, complex sales cycles
Fast paced environment
Enterprise IT/Cyber Security background
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Compensation
For Germany based hires: Estimated annual salary is between €152,000 - €209,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote | Worldwide
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.
Currently, we are looking for a Marketing & Data Analyst for RNK Health to own marketing and product analytics, reporting, and tracking across their acquisition channels.
Type: Full time
Location: Remote
Working hours: 14:00-22:00 EEST (Kyiv time)
ABOUT RNK HEALTH
RNK Health is a fast growing telehealth brand. We help people get treatments like NAD+, sermorelin, tirzepatide, semaglutide, and B12 — prescribed by licensed providers and shipped to their door. We run our own ads, funnels, creative, email/SMS, affiliates, and analytics.
What this job is
You own marketing and product analytics, tracking, and reporting across the business.
This is a hands-on role. You will analyze acquisition, product, and retention performance, maintain tracking systems, investigate data issues, and provide clear insights for business and marketing decisions.
You should understand both marketing and the technical side of analytics, from CAC, LTV, funnels, and attribution to GTM, pixels, and server-side tracking.
WHAT YOU WILL OWN
Marketing, product & retention analytics
Analyze performance across the full customer journey, from acquisition and funnel conversion to subscription performance, retention, and LTV. Track CAC, ROAS, CR, cohorts, rebills, cancellations, refunds, churn, and customer lifetime value. Identify trends, performance changes, and opportunities for improvement, and turn the data into clear reports and actionable insights for marketing, product, and business decisions.
Funnels and A/B testing
Analyze user behavior and acquisition funnels, identify conversion opportunities, and evaluate A/B tests across landing pages, pricing, and customer journeys.
Attribution
Understand how attribution works across Meta, Google, internal data, and other acquisition platforms. Identify and reduce discrepancies between data sources and make sure the business is using the right data for reporting and decision-making.
Tracking
Set up, maintain, and troubleshoot tracking through GTM, including Meta and Google pixels, Conversion APIs, client-side and server-side events, deduplication, and marketing platform integrations.
Data accuracy
Ensure data accuracy and consistency across reporting systems and proactively identify discrepancies before they impact business decisions.
WHO WE ARE LOOKING FOR
- 3+ years of experience in marketing, product, or data analytics
- Strong experience with Mixpanel, GA4, or similar analytics platforms, including funnels, events, user behavior, and conversion analysis
- Strong Google Tag Manager (GTM) experience, including event setup, debugging, and web and server-side tracking
- Hands-on experience with Meta and Google pixels, Conversion APIs, and other marketing platform integrations
- Strong understanding of attribution across marketing platforms and internal data
- Strong understanding of CAC, ROAS, CR, LTV, retention, churn, cohorts, and subscription performance
- Hands-on experience with BigQuery, GCP, and large marketing/customer datasets
- Strong SQL and Google Sheets / Excel skills
- Strong attention to detail and ability to independently identify and resolve data and tracking issues
- Ability to turn complex data into clear, actionable insights for business and marketing teams
NICE TO HAVE
- Experience in telehealth, healthcare, or another subscription health business
- Understanding of healthcare marketing and data compliance
- Tableau and/or Looker Studio
- TikTok, Snapchat, or other paid media platform tracking experience
- Affiliate tracking / Everflow experience
Ready to join the team? Please submit your CV.
We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: EMEA
Who We Are
At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom.
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme.
Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er.
About the Team
The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks.
OKX Europe Markets Limited operates within a significant EU regulatory perimeter as a MiFID II investment firm authorised under the Investment Services Act (Cap. 370), providing dealing on own account and execution of orders on behalf of clients on a matched-principal basis, together with trustee, custodian and nominee services, across the EEA on a cross-border services passport. Our product range includes crypto-asset perpetuals and expiry futures, single stock and ETF-linked futures, commodity futures and crypto-asset options, and is expanding into money market fund and structured product offerings.
About the Opportunity
As the Senior Compliance Analyst for OKX Europe Markets Limited, you will deliver the day-to-day operational compliance work of a fast-growing MiFID II investment firm: financial promotions review, complaints administration, regulatory and trade reporting support, monitoring testing and the firm's regulatory registers.
This is a high-volume, execution-focused role. The function reviews in the order of seventeen pieces of marketing and promotional material each week and handles around five new complaints each week, both scaling with a client base that is growing towards 100,000 users, alongside recurring regulatory reporting, token-listing and licence-extension assessments and compliance monitoring testing. You will be the person who keeps that machinery running accurately and on time.
You will gain broad exposure to MFSA supervision and EU financial services regulation, and direct visibility of how a MiFID II derivatives business is controlled in practice.
The position reports to the Deputy Head of Compliance, with a secondary reporting line to the Head of Compliance and MLRO, OKX Europe Markets Limited.
What You'll Be Doing
You will:
Review client-facing marketing material and financial promotions for compliance with MiFID II fair, clear and not misleading standards and the MFSA advertisement rules, across paid and organic social, email, landing pages, banners, push notifications, video and KOL briefs, and prepare them for approval by the Deputy Head of Compliance or the Head of Compliance.
Maintain the advertisement and marketing approval register, tracking each item from submission through amendment to approval, and supporting notifications to the MFSA where required.
Administer the end-to-end complaints process: logging and triage, investigation, preparation of customer responses within regulatory deadlines, remediation follow-up and escalation of significant or recurring issues to the Deputy Head of Compliance.
Produce complaints management information, root-cause and trend analysis to support the function's reporting to senior management, the Risk, Compliance and Audit Committee and the Board.
Support trade and transaction reporting obligations, including data collection and validation, regulatory return preparation, review and sign-off coordination, submission and evidence retention.
Conduct scheduled and ad-hoc testing under the Compliance Monitoring Programme, document findings, track remediation actions to closure and maintain the monitoring calendar.
Prepare token-listing and licence-extension assessments and supporting documentation for review, and support new product and feature compliance reviews and local launch sign-off.
Maintain the firm's core regulatory registers — regulatory correspondence, breaches, advertisements and the regulatory obligation register — ensuring an accurate, audit-ready flow of information to the MFSA and internal stakeholders.
Draft and update compliance policies, procedures and entity-specific addenda for review and approval, in line with regulatory developments.
Support regulatory-change horizon scanning, recording applicable changes against the obligation register and flagging implementation requirements.
Handle first-line queries on compliance and AML/CFT matters, escalating appropriately, and support responses to legal, regulatory and law-enforcement requests.
Support the retained AML/CFT work of the entity, including quality assurance sampling, high-risk onboarding and client-classification approvals, and internal and external audit support.
Support the preparation of compliance reports and Board and committee materials, and other materials required by internal stakeholders.
Work closely with teams such as Data, Engineering, Finance, Legal, Marketing, Product and Risk to embed an effective compliance framework aligned with MFSA and EU standards.
What We Look For in You
Prior experience in a compliance, legal, regulatory or regulatory-operations role within financial services, investment firms, fintech or the crypto-asset sector.
Sound understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements and EU financial services regulation.
Demonstrable ability to handle a high, recurring caseload to deadline without loss of quality, and to prioritise between competing regulatory deadlines.
High attention to detail, with the ability to maintain accurate, complete and audit-ready records and registers.
Strong analytical ability, with the capacity to assess regulatory obligations against material or a process, identify gaps and produce well-reasoned written analysis.
Clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues and to draft customer-facing responses.
Strong organisational skills, able to manage multiple concurrent workstreams and meet regulatory deadlines.
Comfortable operating with limited supervision, exercising judgement within a defined framework and escalating appropriately.
A bachelor's degree in law, finance, business administration or a related field, or equivalent professional experience.
Professional fluency in English.
Nice to Have
Experience reviewing or approving financial promotions or marketing material in a regulated firm.
Experience administering a regulated complaints process.
Experience with trade or transaction reporting, or with compliance monitoring and control testing.
Experience working in Malta or with the Malta Financial Services Authority.
Familiarity with derivatives conduct topics such as leverage and margin, appropriateness and suitability, client categorisation and best execution.
A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body, or progress towards one.
Knowledge of and genuine enthusiasm for the crypto and digital-assets industry.
Perks & Benefits
Competitive total compensation package.
Learning and development programmes and an education subsidy.
Team-building programmes and company events.
Wellness and meal allowances.
Comprehensive healthcare schemes for employees and dependants.
Additional benefits that we would be pleased to discuss during the recruitment process.
OKX Statement
OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Team Description:
The Ads Retrieval ML team builds the machine learning systems that identify relevant advertising candidates for Reddit users. Retrieval sits at the heart of the ads delivery funnel: before downstream ranking and auction decisions, our models determine which campaigns and ads are eligible to compete. We work on large-scale retrieval across multiple objectives, placements, and geographies. Our work combines representation learning, candidate generation, nearest-neighbor search, behavioral and contextual signals, and rigorous offline and online experimentation.
Role Description:
We are looking for a Staff Machine Learning Engineer to provide technical leadership for the Retrieval ML team. You will lead the design and evolution of retrieval models and modeling practices that improve relevance, advertiser outcomes, and user experience at Reddit scale. This is an applied ML role centered on retrieval modeling and end-to-end product impact. You will be expected to stay close to the technical details—from data and objective design through model development, evaluation, experimentation, and launch—while setting direction for other engineers.
Responsibilities:
Define the technical direction and multi-year roadmap for ads retrieval modeling in partnership with engineering, product, data science, and ads stakeholders.
Design, develop, and launch candidate-generation and retrieval models for campaigns and ads across Reddit’s advertising surfaces.
Apply modern approaches such as two-tower architectures, representation learning, embeddings, sequence models, graph-based methods, and other deep learning techniques when they create meaningful product value.
Improve the retrieval stack across key modeling decisions, including objectives, labels, sampling strategies, hard-negative mining, feature design, embedding generation, candidate filtering, and retrieval depth.
Work with approximate nearest-neighbor and vector retrieval systems, reasoning about recall, relevance, freshness, diversity, coverage, latency, and cost trade-offs.
Establish strong evaluation practices that connect retrieval metrics—such as recall, precision, candidate coverage, calibration, and downstream lift—to ads and user outcomes.
Lead offline analysis and online experiments, interpret ambiguous results, and translate findings into the next modeling iteration.
Partner with downstream ranking, ads platform, auction, measurement, and product teams to ensure retrieval models integrate effectively into the full ads funnel.
Write design documents, review code and model changes, and raise the quality bar for modeling, testing, observability, and production ownership.
Mentor ML engineers and help grow the team’s expertise in retrieval, recommendation, and representation learning.
Required Qualifications:
7+ years of industry experience, including substantial experience building and shipping applied ML products.
Deep experience with information retrieval, candidate generation, recommender systems, ranking, or related relevance problems.
Strong understanding of retrieval modeling concepts, including DNN, embeddings, two-tower or dual-encoder models, approximate nearest-neighbor search, and multi-stage retrieval.
Deep experience training, evaluating, debugging, and deploying deep learning models using TensorFlow, PyTorch, or similar frameworks.
Demonstrated ownership of ML projects from problem framing and data preparation through offline evaluation, online experimentation, production launch, and iteration.
Strong command of experimental design and model evaluation, including how offline retrieval metrics relate to downstream business and user metrics.
Experience working with large-scale behavioral, contextual, or content datasets and complex feature pipelines.
Strong software engineering fundamentals and the ability to write clear, reliable, maintainable production code.
Technical leadership experience: setting direction, leading complex projects, influencing partner teams, and mentoring other engineers.
Excellent written and verbal communication, with the ability to explain complex modeling choices to technical and non-technical audiences.
Preferred Qualifications:
Experience with ads retrieval, ad serving, recommendation, search relevance, or marketplace optimization
Experience modeling user, content, campaign, or ad interactions with sequential, graph, or multimodal signals
Experience connecting retrieval improvements to downstream ranking, auction, conversion, revenue, or user-experience outcomes
Experience in ads marketplaces at peer companies
Publications, patents, or industry contributions in applied ML or ranking systems
Experience with sequential modeling (e.g., RNNs, Transformers)
Benefits:
100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago)
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-AJ1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$230,000
—
$322,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Digital Sales Representative - Activate.
About the job
This position is needed to grow and retain high-value self-service accounts by engaging customers at the right moment, guiding product adoption, preventing churn, and helping customers reach scale across Twilio Communications, SendGrid, or Segment products. Twilio’s Self-Service Business serves more than 300,000 active customers and generates nearly $1B annually.
Responsibilities
In this role, you’ll:
Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value.
Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
Ability to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions.
Strong communication skills with the ability to engage technical and business stakeholders.
Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities.
Ability to manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments.
Curiosity about cloud communications, customer engagement, email, data, or SaaS products.
Desired:
Experience selling SaaS, cloud communications, email, customer data, or developer-focused products.
Familiarity with product-led growth, self-service customer motions, or usage-based sales models.
Ability to interpret customer usage trends and translate insights into relevant sales conversations.
Experience working with Salesforce, Outreach, Gong, or similar sales engagement and CRM tools.
Interest in helping customers adopt and scale solutions across Twilio Communications, SendGrid, or Segment products.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $30.09/hr - $37.61/hr.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $31.77/hr - $39.71/hr.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $33.44/hr - $41.80/hr.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
We are looking for a highly driven Global Campaign Lead to own the strategy and execution of global campaigns across the platform.
This role requires a deep understanding of crypto markets, exchange products, trading users, and user lifecycle, combined with strong market sense across TradFi and global assets. The ideal candidate actively trades, understands how user needs change across market conditions and lifecycle stages, and can turn these insights into campaign and cross-sell opportunities.
Key Responsibilities
Own global campaigns end-to-end, from strategy, mechanics, and user journey to execution, optimization, and performance review.
Lead major platform initiatives including trading competitions, product launches, asset campaigns, seasonal campaigns, and flagship global events.
Build campaign strategies around the user lifecycle, covering activation, trading engagement, multi-product adoption, retention, and reactivation.
Identify opportunities from market movements, user behavior, product updates, and emerging trends across Crypto and TradFi, and translate them into relevant campaigns.
Identify cross-sell opportunities by matching user needs with the right products, tools, and trading strategies under different market conditions.
Work closely with Product, Growth, Brand, BD, Data, and Regional teams to deliver complex global initiatives.
Measure campaign performance based on business impact, including active traders, trading volume, revenue, product adoption, retention, and ROI.
Lead the Global Campaign team, set clear priorities, and continuously improve campaign frameworks and execution efficiency.
Requirements
5+ years of experience in growth, campaign operations, user operations, or related roles, preferably in crypto exchanges, fintech, brokerage, or trading-related businesses.
Proven experience in
user lifecycle operations
, with a strong understanding of activation, engagement, retention, cross-sell, and reactivation.
Deep understanding of the crypto industry, exchange products, trading mechanics, and user behavior.
Active trading experience
, with a genuine habit of exploring different products, trading tools, and strategies.
Strong market sense across Crypto and TradFi, with the ability to connect market conditions, user needs, and product opportunities.
Strong commercial and analytical mindset, with the ability to use data to identify opportunities and evaluate incremental business impact.
Proven ability to lead large-scale, cross-functional projects in a fast-moving organization.
Strong ownership, ambition, and resilience, with the ability to perform under pressure and take responsibility for results.
Fluent in both English and Chinese as working languages.
Based in or willing to relocate to Abu Dhabi, UAE.
What We Value
We value people who trade, understand users, stay close to the market, and get things done.
You should understand who the user is, where they are in their lifecycle, what the market is doing, and what product they need next — and be able to turn that understanding into campaigns that drive real business growth.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Koast.ai ищет Head of Technical Support для удалённой работы в США с полным рабочим днём, подчиняющегося CEO.
Задачи:
— Организация онбординга новых клиентов: подключение рекламных аккаунтов, настройка атрибуции (Hyros, Cometly), приглашение команды, запуск первой кампании совместно с клиентом.
— Полное сопровождение поддержки через Intercom: управление временем ответа, качеством решений, базой знаний, макросами и путём эскалации.
— Триаж и взаимодействие с инженерами: определение багов, функциональных пробелов, ошибок пользователей и проблем Meta API; воспроизведение и документирование багов с подробностями для инженеров в Shortcut.
— Контроль качества релизов: тестирование на реальных рекламных аккаунтах, проверка запусков, автоматизаций, действий AI-агента и интеграций.
— Мониторинг систем: контроль Meta API, обновления токенов, вебхуков, учётных записей Whop, синхронизации атрибуции с помощью Sentry, PostHog и внутренних дашбордов.
— Анализ здоровья клиентов и удержания: отслеживание активности аккаунтов, выявление рисков оттока и регулярный отчёт CEO.
— Подготовка статей в справочный центр и видеоинструкций для часто задаваемых вопросов.
Требования:
— Опыт 3+ года в технической поддержке, customer success или поддержке B2B SaaS продуктов, включая роль основного связующего звена с инженерами.
— Практический опыт работы с Meta Ads: управление аккаунтами, запуск кампаний, решение проблем Ads Manager и API.
— Опыт работы с Intercom или аналогичными платформами поддержки, а также с системами управления задачами (Shortcut, Linear, Jira).
— Опыт проведения QA или UAT релизов программного обеспечения.
— Умение читать логи, ответы API и мониторинг ошибок (Sentry или аналогичные), без необходимости писать код.
— Знание инструментов атрибуции (Hyros, Cometly, Triple Whale, Northbeam) будет плюсом.
— Готовность работать полный день по часовому поясу США.
Условия:
— Работа в небольшой команде с высокой автономией.
— Возможность влиять на создание функции поддержки, стандарты QA и процессы онбординга.
— Работа с крупными рекламными командами Meta и AI агентом.
— Полная занятость, стабильная компания с бонусами за удержание и качество решений, оплачиваемый отпуск.
— Удалённая работа с гибким графиком в рамках рабочих часов США.
Как откликнуться:
— Записать видео Loom до 5 минут, в котором рассказать о своём опыте, показать проекты и рекламные аккаунты, привести пример баг-репорта, описать случай с недовольным клиентом и объяснить, как Koast помогает медиа-байерам.
— Отправить ссылку на видео и резюме или LinkedIn на jobs@koast.ai с темой письма "Retention is king".
— Без видео заявки не рассматриваются.
Важно: требуется опыт с рекламными продуктами и возможность работать по часам США.
Задачи:
— Владение стратегией креатива для performance marketing и определение ключевых креативных концепций, форматов и направлений для статичных, видео, playable и AI-созданных креативов.
— Создание и поддержание дорожной карты и бэклога креативных гипотез с приоритизацией идей по потенциальному влиянию и целям User Acquisition (UA).
— Определение приоритетов тестирования, оценка эффективности креативов и принятие решений о масштабировании, итерации или прекращении концепций.
— Анализ эффективности креативов с использованием метрик CPI, CTR, IPM, CTI, CPM, Retention и других показателей UA.
— Перевод инсайтов UA и аналитики в новые креативные концепции, гипотезы и требования к производству.
— Ответственность за креативные результаты и коммуникация результатов, выводов и дальнейших шагов непосредственно с CMO.
— Тесное сотрудничество с PM, Lead Motion Designer, командой UA и аналитиками для эффективного исполнения креативной стратегии.
— Вклад в улучшение процессов креативного производства, качества, скорости и масштабируемости.
— Определение способов использования AI-инструментов в идеации и производстве, внедрение новых AI-ориентированных рабочих процессов и постоянное изучение новых подходов.
— Отслеживание трендов performance marketing, креативных форматов, конкурентов и лучших практик в мобильных приложениях и мобильных играх с адаптацией релевантных идей в стратегию UA.
Требования:
— Опыт работы 3+ года на позиции Creative Producer, Creative Lead или аналогичной в performance marketing.
— Подтвержденный опыт владения или значительного вклада в стратегию performance креатива.
— Глубокое понимание ключевых метрик креатива и UA, включая CPI, CTR, IPM, CTI, CPM, Retention и их связь с эффективностью креатива.
— Опыт генерации, тестирования, анализа и масштабирования креативных гипотез.
— Умение превращать данные о производительности и пользовательские инсайты в четкие креативные концепции и рабочие задания.
— Солидное понимание дизайна, видеомонтажа и принципов креативного производства на уровне оценки работы и направления.
— Опыт тесного сотрудничества с командами User Acquisition и аналитики.
— Уверенное владение Google Sheets / Excel.
— Практический опыт работы с AI-инструментами для креативной идеации и производства.
— Хорошее знание современных трендов performance креатива, особенно в мобильных приложениях и мобильных играх.
— Стратегическое и креативное мышление с сильным фокусом на измеримые результаты.
— Английский язык на уровне B2 и выше.
Условия:
— Конкурентная зарплата, соответствующая рынку и опыту.
— Удаленная работа из любой точки мира.
— Гибкий график и ориентированность на результат.
— Значительное влияние на креативную стратегию и эффективность User Acquisition.
— Возможность внедрять новые креативные подходы, форматы и AI-ориентированные рабочие процессы.
— Профессиональный рост и свобода экспериментировать, тестировать смелые идеи и видеть их влияние на реальные данные.
— Команда, где ценятся инициатива, ответственность, креативность и страсть к отличным продуктам.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team.
This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal.
This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations.
The profile we're hiring is a technical account manager. You've worked at companies that are deeply technical and consumption in nature. You bring the commercial instincts to grow revenue from an existing base and enough technical depth to know which conversation actually matters. And you can credibly work with a CxO all the way down to a Developer.
WHAT THE ROLE IS:
- A founding seat. You're helping build the AM function with us, not joining one that already runs. The account plans, expansion motions, and customer cadence you and the rest of the founding team figure out are what we scale to every AM we hire after you.
- A technical customer-facing role. You'll work directly with Developers and ML teams on what they're building and how Modal fits. You translate and triage the deeper technical work to FDEs and Product when it's needed.
- A book of business. You’ll own a set of accounts and be responsible for the revenue that comes from them. Expect to be meeting with customers in your first few days because the best playbooks are built from real experiences.
WHAT THE ROLE IS NOT:
- A traditional post-sales role. You're measured on revenue, not health scores.
- An on-call support function. You're not fixing bugs or triaging tickets. You're driving growth.
- A technical delivery role. You're not implementing for the customer. You know where the technical work goes and you pull in the right people.
- An inherited motion. Nothing is handed to you. If you identify gaps in process, tooling, or a playbook — you help build it.
- A single-lane job. Our priorities go customer → company → team → me. We focus on delivering maximum impact vs. "this is my job".
WHAT YOU'LL ACHIEVE:
- Build Modal's account management function and iterate on it as we scale the business
- Own and deliver on a revenue target across your book of accounts
- Grow an account's first use case, expand into a second, and drive standardization across the Modal platform
- Get fluent enough in Modal to hold your own with engineering teams on their workloads, and know when to pull in FDEs, Support, or Product
- Work with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts and feed customer signal back into the roadmap
- Travel to customers as needed to support key accounts and drive expansion opportunities
WHAT YOU'LL NEED TO BRING:
- Customer-facing experience. You've owned a revenue target or supported a revenue target in a highly technical, consumption business.
- Technical depth. You work autonomously with Developers through CxOs and understand the core parts of the developer tech stack.
- AI builder. You're hands on building with AI tools — not just consuming workflows that were built for you.
- Ownership. You run your book of business and projects like you're the CEO of it. You're highly organized bringing stability, predictability, and pace to your work. You take action vs. waiting for direction.
- Learning velocity. You operate with the mindset of what I can do today vs. let me pick this up tomorrow. You move fast, take the learnings, and iterate on it.
- Cross-functional partner. Low ego, easy to work with, and highly accountable. You ask for feedback, you act on it, and you'd rather be corrected early than right late. Internal teams love working with you.
NICE-TO-HAVE:
- Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar type role
- Certification as an engineer (ex. Computer Science Degree, Professional Bootcamps)
- Early GTM hire experience at a fast-growing startup
- You've sat close to GPU spend, model training, or inference workloads
seniorГеография найма не уточнена
ОфисSan Francisco, CA; New York, NY
УдалённоseniorГеография найма не уточнена
ГибридleadLondon, United Kingdom
ГибридleadLondon, United Kingdom
Зарплата не указана
seniorГеография найма не уточнена
УдалённоМожно работать из любой страны
seniorEMEA
УдалённоRemote - United States
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process