Вакансии

Location: Oregon Workplace: remote Included Health (formerly Doctor on Demand + Grand Rounds Health) is seeking a 100% Remote Mental Health Therapist licensed in Oregon to join our team of dedicated mental health clinicians, under the guidance of a Behavioral Health Supervisor. This 1099 Contractor role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. As a Behavioral Health Clinician, you will deliver individual therapy sessions through our cutting-edge telehealth platform, focusing solely on patient care and documentation. Our Clinical Operations team manages billing, scheduling, and onboarding, allowing you to dedicate your time to your clients. You'll have ongoing access to a supportive clinical team.   Responsibilities: Perform virtual remote counseling, psychotherapy, comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings. Determine and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide evidence-based therapeutic support to patients. Conduct monthly chart reviews as part of our peer review QA process, as assigned. Why Included Health: 100% Remote, Work from home Schedule: Maintain control over your schedule w/ the ability to set your own hours High Patient Demand - Over 100M lives covered & growing. Partnerships with Google, Walmart, and Best Buy Fee for service model, all no shows/late cancellations covered at full rate Maximum Admin Support: Our staff handles scheduling, billing, credentialing, and patient verification Easy to use EMR with integrated video streaming capabilities, documentation templates, and patient management systems Qualifications and Requirements: Ability to practice independently without ongoing clinical supervision Keep up-to-date with continuing education and knowledge of evidence-based psychosocial interventions Experience with technology and an understanding of digital tools and platforms Licensure in multiple states is highly valued Clinically licensed in state of primary residence LCSW Requirements: Master's degree in Social Work from a CSWE accredited program 2+ years of unsupervised/post licensure psychotherapy treatment experience Active and unrestricted LCSW license in Oregon LPC/LMHC Requirements: Master's degree in Counseling from a CACREP accredited program 3+ years of unsupervised, post licensure experience Active and unrestricted LPC/LMHC license in Oregon LMFT Requirements: Master's degree in Marriage and Family Therapy from a COAMFTE accredited program 3+ years of unsupervised, post licensure experience Active and unrestricted LMFT license in Oregon The United States compensation for this independent contractor position is $65.61 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.     #LI-REMOTE #LI-OR-TM1 About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Tennessee Workplace: remote Included Health (formerly Doctor on Demand + Grand Rounds Health) is seeking a 100% Remote Mental Health Therapist licensed in Tennessee to join our team of dedicated mental health clinicians, under the guidance of a Behavioral Health Supervisor. This 1099 Contractor role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. As a Behavioral Health Clinician, you will deliver individual therapy sessions through our cutting-edge telehealth platform, focusing solely on patient care and documentation. Our Clinical Operations team manages billing, scheduling, and onboarding, allowing you to dedicate your time to your clients. You'll have ongoing access to a supportive clinical team.   Responsibilities: Perform virtual remote counseling, psychotherapy, comprehensive mental health evaluations, compile patient medical data, including health history and mental status examination findings. Determine and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide evidence-based therapeutic support to patients. Conduct monthly chart reviews as part of our peer review QA process, as assigned. Why Included Health: 100% Remote, Work from home Schedule: Maintain control over your schedule w/ the ability to set your own hours High Patient Demand - Over 100M lives covered & growing. Partnerships with Google, Walmart, and Best Buy Fee for service model, all no shows/late cancellations covered at full rate Maximum Admin Support: Our staff handles scheduling, billing, credentialing, and patient verification Easy to use EMR with integrated video streaming capabilities, documentation templates, and patient management systems Qualifications and Requirements: Ability to practice independently without ongoing clinical supervision Keep up-to-date with continuing education and knowledge of evidence-based psychosocial interventions Experience with technology and an understanding of digital tools and platforms Licensure in multiple states is highly valued Clinically licensed in state of primary residence LCSW Requirements: Master's degree in Social Work from a CSWE accredited program 2+ years of unsupervised/post licensure psychotherapy treatment experience Active and unrestricted LCSW license in Tennessee LPC/LMHC Requirements: Master's degree in Counseling from a CACREP accredited program 3+ years of unsupervised, post licensure experience Active and unrestricted LPC/LMHC license in Tennessee LMFT Requirements: Master's degree in Marriage and Family Therapy from a COAMFTE accredited program 3+ years of unsupervised, post licensure experience Active and unrestricted LMFT license in Tennessee The United States compensation for this independent contractor position is $65.61 per visit hour. Your recruiter will share more about the compensation for this role during the hiring process.     #LI-REMOTE #LI-TN-TM1 About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Команда безопасности ИИ ищет специалиста для whitebox-анализа LLM-приложений, AI-агентов, RAG и векторных БД. Нужно выявлять prompt injection и другие AI-угрозы, проверять защитные фильтры и контроль вызовов инструментов.

Location: Warsaw, Poland On behalf of WaterTech Client #1 , SD Solutions is looking for a talented Process Engineer You will be responsible for the design of water desalination/wastewater treatment plants, ensuring compliance with client specifications, project schedule, quality standards, and budget requirements. The role focuses on delivering cost-effective engineering solutions while providing technical support throughout all phases of the project design. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Mass balances and Process Flow Diagram (PFD). Hydraulic profile Preliminary plant layout P&ID Hydraulic calculations, including flow rates, pressures, flow velocities, pipe sizing, and material selection. Line list, equipment list, motor list, instrument list, valve list, and I/O list. Technical specifications for equipment, instrumentation, and valves. Provide technical support to the Procurement Department for equipment selection and supplier evaluations. Sequence of Operations (SOO). Plant commissioning and start-up procedures. Operation and Maintenance (O&M) manual of the plant. Participate in technical meetings and engineering status updates. Work within the existing project engineering team, reporting to a project manager and lead engineer. Provide on-call support during project launches, as needed. Support plant commissioning through on-site business trips when required (not mandatory at the outset). Requirements: Education Bachelor's degree in Environmental Engineering/Chemical Engineering/Water and Wastewater Engineering - mandatory. Professional Experience Minimum of 10 years of experience in the water/wastewater treatment industry. Minimum of 10 years of experience working in engineering project companies - mandatory. Hands-on experience in plant commissioning and start-up - significant advantage Required Skills High level of English proficiency (technical English). Strong knowledge of water/wastewater treatment processes. Proven experience in: PFDs, mass & energy balances, P&IDs, Data sheets, Working with equipment suppliers and technical evaluations. Strong analytical and problem-solving skills. Excellent self-learning ability. Strong organizational and planning skills. Proficiency in preparing technical presentations. Highly motivated, proactive, and diligent. Strong teamwork and communication skills. Tools & Systems Proficiency in AutoCAD PLANT 3D – advantage. Proficiency in MS Office. Ability to work within company systems (shared folders) via provided credentials. Work Arrangement Working hours aligned with Israel (Israel Standard Time) - preferred. Availability for on-call support during project launches. Willingness to travel for commissioning-related business trips when required (not mandatory at the outset). About the company: A water solutions company offering end-to-end desalination, water treatment, and wastewater treatment services — from design and engineering through construction, operations, and maintenance, including full BOT (Build-Operate-Transfer) projects. The company has delivered projects at varying scales globally, from mega-scale installations to prefabricated units, with a focus on sustainability, energy efficiency, and ESG-aligned outcomes. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Serbia; Armenia; Bulgaria On behalf of SafetyTech Client #1 , SD Solutions is looking for a talented Adversarial Task Writer for AI Security RL Gyms. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Design adversarial prompt injection scenarios in YAML for Alice’s RL Gym platform. Run scenarios against frontier models, validate success rates, and refine tasks based on testing results. Submit high-quality, validated tasks for review and acceptance. Work on a flexible, freelance basis , choosing task contributions according to your availability. Contribute to ongoing AI security evaluation projects, with opportunities to receive additional tasks based on your activity, consistency, and task quality. Requirements: Adversarial mindset: you think like an attacker and understand how to exploit an AI agent’s helpfulness, authority assumptions, or trust in its environment Prompt injection expertise: direct (role-play, encoding, context flooding) and indirect/environment-embedded (poisoned tool responses, malicious content in documents, cross-context leakage) Technical writing in YAML Comfortable with Docker, CLI tools, and running systematic tests against multiple models Domain realism in at least one vertical: e-commerce, finance, HR, enterprise SaaS, healthcare, travel Background in pentesting, appsec, LLM security research, or red teaming strongly preferred The Task You build adversarial prompt injection tasks for Alice’s RL Gym platform. Each task is a self-contained YAML scenario simulating a realistic AI agent deployment, testing whether the agent can be manipulated into violating its safety policies. This is a freelance, task-based opportunity with flexible workload and no fixed weekly commitment. You can contribute according to your availability, with the possibility of receiving more tasks over time based on your activity and the quality of your submissions. About the company: A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11579 Business Support Virtual Assistant Independent Contractor – CPT-11579 General Business Support Virtual Assistant/Business Support VA/Entry Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A small-business growth initiative is seeking versatile Business Support Virtual Assistants to provide administrative and operational support to participating small businesses during a 12-week program. The initiative supports businesses that are building the structure, systems, and processes needed to grow and eventually hire employees. Participating companies may come from a variety of industries, so the VAs need to be well-rounded, adaptable, and comfortable learning different small-business environments. Each participating business will receive a limited number of VA support hours each week. The work will primarily consist of general administrative, executive-assistant, customer-support, and basic business-support tasks rather than specialized accounting, technical, or advanced marketing responsibilities. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Administrative & Executive Support Assist with email and inbox organization Perform data entry and maintain basic business records Organize documents, files, spreadsheets, and recurring information Assist with calendar and appointment coordination Maintain task lists and follow up on outstanding administrative items Support routine back-office activities based on each business's needs Maintain separate folders, records, and files for each assigned business. Organize daily tasks according to each business's assigned support hours and priorities. Customer & Business Support Assist with basic customer or prospect follow-up as directed Respond to routine inquiries using approved information or templates Assist with appointment scheduling and confirmations Maintain customer, prospect, or business information in spreadsheets or CRM systems Support basic lead research or lead-generation activities where appropriate Assist with other general tasks that small-business owners can reasonably delegate Provide scheduled support blocks for individual businesses rather than unrestricted access throughout the day. Support approximately 3–5 businesses, depending on workload and assigned hours. Process & Organization Support Learn each assigned business's basic processes and priorities Follow established instructions and workflows Help organize recurring administrative processes Document basic procedures when appropriate Transition efficiently between assigned businesses and maintain clear separation of information Communicate regularly regarding completed tasks, priorities, and outstanding needs Track working hours and maintain clear records of time spent supporting each business. Follow the program's established procedures for logging work, breaks, and shift completion. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, executive assistant, customer support, or general business-support experience preferred Strong Microsoft Office and/or Google Workspace skills Spreadsheet and data-entry experience required Strong organization and time-management skills Clear written and verbal English communication CRM or lead-management experience is a plus Basic lead generation, appointment setting, or customer follow-up experience is a plus Specialized accounting or bookkeeping experience is not required IDEAL CANDIDATE PROFILE Versatile and comfortable supporting different types of small businesses Strong general administrative and executive-assistant skills Organized and dependable Able to learn new processes quickly Comfortable working from instructions without excessive supervision Strong written and verbal communication Professional when interacting with different business owners Comfortable switching between different tasks and business environments Able to manage limited assigned hours effectively APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Office Google Workspace Microsoft Excel / Google Sheets Email & Calendar Platforms CRM / Business Management Platforms – As Applicable Work Schedule Contracted Hours per Week: VA 1 - 20 hours/week; VA 2 and 3 - 40 hours/week Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD CST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry Level Contracted Hours per Week: VA 1 - 20 hours/week; VA 2 and 3 - 40 hours/week Daily Working Time: TBD CST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 3 VAs (Two Full-Time / One Part-Time) GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Clear, Professional English Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Chiller Data Center Organization is searching for a Data Center Chiller Field Technical Specialist in our Alpharetta GA office . The Data Center Field Engineer is responsible for monitoring field products and technical quality standards by identifying current issues in the field. You will work to identify, document, and eliminate those issues as well as support our aftermarket operation, and a training team with technical expertise. Principal Duties and Responsibilities. Field Support: Travel to field locations to track and investigate products quality. Travel up to 50% Support HQ Korea factory engineering and Quality engineering in gathering and providing data relevant to solving product field issues Coordinate with other technical team members to provide direction and action plan for resolution. Arrange for and facilitate supervised technical assistance for unresolved technical issues. Develop technical bulletins on product quality. Provide monthly analysis of quality claims to management Quality Support: Assist management in analyzing warranty data to identify above average warranty claim patterns to drive quality improvements. Review HQ Korea technical documents to improve US quality technical knowledge Effectively interacting with factory quality engineer teams to maintain qualities of products. Provide technical troubleshooting process improvements and knowledge share to LG training and technical teams. Perform critical software and hardware service updates to equipment in inventory or in the field as required. Product Testing and Evaluation: Work with HQ Korea Quality lab teams to develop Test procedures for US Conduct product testing in the warranty lab or R&D lab from field investigation Incorporate Field findings with Lab test support. Customer based quality improvement: Provide direct technical guidance via phone and email to facilitate timely resolution of system issues and ensure customer satisfaction. Field quality and Voice of Customer research for product quality improvement. Read, understand and interpret wiring schematics and refrigerant circuit diagrams and convey information to customers. Team Support: Coordinate as Technical Manager with Project Manager on escalated field technical issues Coordinate with Program Manager on LG program initiatives. Provide and develop technical knowledge and support for training, warranty, aftermarket teams and support personnel for the Installation, Maintenance and Service of the Water products. Work with other teams and departments to support their quality efforts by proactively identifying and documenting issues that have the potential to affect jobs across the customer base and the organization Other projects and work assigned. Job Qualifications: Bachelor’s degree in mechanical engineering or equivalent experience prefered 10+ years of technical field experience working in the HVAC industry on commercial products 5+ years of VRF experience highly preferred Commercial Applied HVAC equipment service experience in all aspects of troubleshooting Knowledge of Microsoft Office (such as Excel, PowerPoint, Word and outlook) Knowledge in managing quality issues Skills of work planning including identifying action items Ability to work well with others in a collaborative environment. Knowledge of quality management Proactive work attitude Strong communication skills Recruiting Range $80,000 — $110,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Lithuania Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Prague, Czechia Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Clarksville, TN Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Annual Salary $67,000 Responsibilities: Responsible for training Operators on equipment and processes Assists Operators in diagnosing mechanical problems and determining how to correct Identify training and development needs through regular conversation and observation Assists Manager with reviewing Operator performance Assists in the development and update of training manuals Responsible for visual inspection of production for defects based on standard Monitor product for any quality issues Achieve established daily performance target Perform basic troubleshooting and routine maintenance Get the proper material to the required machine in a safe and efficient manner Qualifications: High School Diploma Over 3-7 years of Production experience Experience in mentoring and/or coaching Operators Strong understanding of production of complex equipment and system integration Strong knowledge of manufacturing methods and process improvements Ability to use strong skills in analyzing, troubleshooting and evaluating problems Exceptional written and oral communication skills Strong knowledge of manufacturing including machine capabilities and efficiencies, etc. International travel required for training Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Kazakhstan Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Limassol, Cyprus Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Poland Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Georgia Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure, and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Remote Workplace: Remote Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A LITTLE MORE ABOUT THE ROLE: We're looking for a Director, Claims Operations to lead Gravie's end-to-end claims operations including production processing, stop loss, support and appeals, and claims payments. You'll manage day-to-day claims operations across all queues, lead a team of managers and individual contributors, drive process improvement and automation, build a high-accountability team culture, manage vendor relationships and performance, and ensure adherence to contractual and regulatory requirements. YOU WILL: - Claims Operations Leadership: Own the full claims processing lifecycle across first pass, adjustments, stop loss, support, appeals, and payments, with direct accountability for throughput, quality, and timeliness at every stage. Set and drive auto-adjudication performance targets and lead continuous improvement in first-pass resolution rates - Quality & Error Resolution: Assess trends in claims processing errors, identify systemic root causes, and develop and execute plans to drive resolution and sustained quality improvement. Partner with Claims Quality and Configuration teams to implement fixes and track the reduction of recurring errors over time - Stop Loss Claims Processing: Own the claims production side of stop loss end-to-end, including adjudication of stop loss-eligible claims, inventory management, quality oversight, and team performance. Serve as the primary claims operations partner to EDI for intake and routing, and to Configuration for system rules, enhancements, and processing issue resolution - Team Management: Directly manage a team of Claims Managers and a small payments team, providing coaching, performance feedback, and career development. Foster a culture of ownership, psychological safety, and continuous improvement. Partner with HR and the VP of Claims to define role scope, growth paths, and consistent performance expectations across the team - Claims Payment Execution: Ensure accurate and timely claims payment processes that meet Gravie's contractual and regulatory obligations, including state prompt payment and network partner requirements - Automation & Process Improvement: Champion automation within claims operations; identifying high-volume manual workflows as candidates for improvement, owning operational readiness and adoption of new automated processes, and partnering with Optimization, Product, Engineering, and Configuration on implementation. Lead the transition of stable operational workarounds into scalable, steady-state processes - Inventory Management: Maintain and continuously improve claims inventory management; tracking claims across all queues, partnering with VP of Claims and Finance to project future volume and staffing needs, owning a regular inventory review process, and escalating blockers proactively to prevent backlog accumulation - Cross-Functional Collaboration: Serve as the primary claims operations contact for Finance, Sales, Account Management, and Clinical teams. Ensure cross-functional partners have a clear point of contact for operational claims decisions, and that system or process changes affecting claims are communicated before they create downstream impact. Partner with Optimization on reporting and analytics needs and with Configuration on change communication protocols - Vendor & Partner Management: Manage operational relationships with payment, recoupment, and claims processing vendors, ensuring performance standards and contractual obligations are consistently met - Compliance: Ensure claims operations, payment, and recoupment processes meet all applicable regulatory standards and contractual requirements. Implement and maintain financial controls to drive transparency and accuracy, protect against fraud, credit balance risk, and other operational risk YOU BRING: - Bachelor's degree or commensurate experience - 8+ years of experience in healthcare claims operations, with direct exposure to production processing, stop loss, support and appeals, and claims payments - 3+ years of experience leading managers and teams, with a track record of building accountability-driven cultures through periods of organizational change - Strong working knowledge of claims adjudication logic, stop loss mechanics, coordination of benefits, subrogation, recoupment, and payment integrity fundamentals - Experience identifying and driving automation and process improvement in manual-heavy environments; familiarity with claims platforms and EDI workflows - Ability to establish clear decision rights and operating norms, including escalation paths, cross-team communication protocols, and inventory management practices - Comfortable working with operational metrics, identifying trends, and building the case for process or structural changes with quantitative support A LITTLE MORE ABOUT US: - We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. - We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. - Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average. - Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. BENEFITS Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave. JOB APPLICANTS If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.

Location: Spain Workplace: fully About the Client Our client is a payment orchestration platform that optimizes and scales payment flows for online businesses. They collaborate with payment service providers globally, providing solutions to enhance acceptance rates and ensure secure transactions. Their clientele includes mid-market and enterprise companies, some of which operate in high-risk sectors. Role Overview As a Business Account Manager, you will grow and support our clients. You will keep their payment performance stable, drive volume growth, and build long-term partnerships through proactive support, data analysis, and strategic recommendations. You will be a trusted business partner for your clients, combining account management, an understanding of payment infrastructure and a growth mindset. Key Responsibilities Act as the primary point of contact for your portfolio of clients, maintaining a high standard of service and resolving issues quickly Guide clients through their full lifecycle with us: monitor payment performance and help improve processes and key metrics Review payment and transaction data (conversion, decline and chargeback rates, etc.) and turn the findings into practical recommendations Run regular business reviews to gather client feedback, share insights, and agree on next steps for optimization and growth Find and pursue growth opportunities within existing accounts: new markets, currencies, payment methods and additional company products Work with internal teams to address client requests and improve the overall service Follow developments in the payments industry and use them to advise clients Keep client documentation and reports up to date, and track account status and open action items Requirements 2+ years as an Account Manager or Business Account Manager in fintech, payments, or acquiring Good knowledge of the payments landscape: payment gateways, acquiring, settlement, chargebacks, and the basics of fraud prevention Excellent communication and presentation skills, with the ability to work with several stakeholders at once Analytical approach and hands-on experience with payment statistics and performance metrics Ability to handle multiple clients at a fast pace Proactive, results-oriented, with a strong commitment to customer service Languages: English C1, Russian C1. Experience in fintech. Key Soft Skills Strong leadership mindset focused on team growth and development. High level of ownership, accountability, and reliability. Excellent communication and stakeholder management skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and decision-making. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits.

Location: Kazakhstan OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Technical Interview Interview with Hiring Manager Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: London, United Kingdom Role: VP Operations Reports to: CEO / Founder Working model: On-site, London Working Hours 9am-6pm Role snapshot Mission: turn OneDome’s acquisition-led strategy into predictable, high-quality execution across platform, operations and partners. Primary focus: operating-model design (post-acquisition), completion certainty, and operational efficiency in a regulated environment. You are the ‘programme manager on steroids’: you hold the whole machine in your head, zoom in/out fast, and relentlessly drive delivery. Key partners: CEO, Chief of Staff, Product/Tech/Data leaders, Commercial/Partnerships, Risk/Compliance, and heads of acquired businesses. Success is measured in completions, time-to-complete, cost-to-serve, partner performance, and operational risk outcomes—not activity. The opportunity This is a pivotal hire - OneDome has scaled quickly through acquisition and now needs a VP of Operations who can industrialise execution: remove duplicated legacy ways of working, create clarity of ownership, and build an operating cadence that makes performance repeatable. Key responsibilities Build and run the operating model: forums, governance, decision rights, OKRs/KPIs and cross-functional rituals that connect strategy to day-to-day delivery. Lead post-acquisition integration: align processes, tooling, handoffs and incentives across acquired entities and the ‘mothership’ while protecting business continuity. Own end-to-end completion performance: reduce friction and time-to-complete across mortgage, conveyancing and ancillary services; improve customer certainty and unit economics. Drive partner operations at scale: set standards, SLAs and performance management across lenders, brokers, conveyancers, surveyors and other third parties. Partner with Product/Tech/Data to prioritise automation and workflow tooling that de-risks operations, increases transparency, and surfaces issues early. Strengthen operational risk: embed controls and auditability into operational processes, working closely with specialist risk/compliance functions to protect brand trust. Build a high-performing operations organisation: structure teams, hire/coach leaders, create playbooks, and establish a culture of pace, detail and accountability. Create a continuous improvement engine: instrument processes, diagnose failure points with data, and run systematic improvement cycles. What success looks like First 90 days Complete a diagnostic of the current operating model, integration backlog, operational metrics and partner performance. Agree a clear 100-day plan with the CEO/Chief of Staff: integration priorities, quick wins, and the next operating cadence. Implement a visible governance rhythm (weekly/bi-weekly) with clean OKRs/KPIs and owners; remove ambiguity on decision rights. Deliver early improvements in at least one high-friction area of the completion journey to build momentum. 12 months A repeatable integration playbook that reduces time-to-integrate and avoids ‘legacy sprawl’. Material improvement in completion rate and time-to-completion, with clear attribution to operational changes. A stable, scalable operating cadence with reliable forecasting of delivery, partner performance and operational risk hotspots. An operations team with strong middle leadership and clear accountability across the group. Person specification Essential experience 3-5 years of demonstrable operations leadership (COO/VP Ops/Head of Operations) in a fintech start-up/scale-up; marketplace and regulated delivery experience strongly valued. Proven post-acquisition integration leadership: simplifying multi-entity operating models, harmonising processes and improving execution metrics. Deep experience running multi-party delivery models reliant on external partners, with rigorous performance management. Strong data fluency: uses funnel, operational and financial metrics to prioritise work, diagnose issues and make trade-offs. Demonstrated ability to build cadence, accountability and pace in fast-moving, ambiguous scale-up environments. Desirable Formal programme delivery training (e.g., PRINCE2 / MSP / PgMP) or equivalent ‘battle-tested’ experience. Experience in FCA-influenced or similarly regulated environments; comfort embedding controls without slowing the business to a crawl. Exposure to mortgage, conveyancing, insurance, or other high-stakes customer journeys. Behaviours and motivations Structured and detail-obsessed: enjoys making messy, inherited processes clean and scalable. High ownership, low ego: will get into the weeds, fix problems, then systematise and delegate. Fast, clear thinker: can hold complexity and still communicate simply to drive decisions. Bias for action with sound judgement: knows when to move fast and when to slow down for risk and reputation. Location and package UK-based (London preferred) Competitive base + bonus + meaningful equity/LTI, aligned to long-term value creation Why join OneDome Own the operating model of a completion-led platform where operational performance directly drives revenue, profitability and trust. Work directly with the CEO and Chief of Staff on the highest-impact priorities (integration, execution, and scaling). Build a career-defining track record in an acquisition-rich, regulated scale-up environment. Meaningful upside through equity/LTI tied to the value created by better completion, efficiency and execution About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience. Salary: £120,000 – £140,000 / year