Location: LATAM
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Asia
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows.
You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.
KEY RESPONSIBILITIES
User Support and Issue Resolution
- Provide timely and professional support to players regarding payments, accounts, and platform usage
- Investigate complex payment and account issues beyond automated support
- Validate payment status, identify root causes, and coordinate resolution with internal teams
- Distinguish between payment issues, product defects, and game-related inquiries
Ticket Management
- Manage incoming requests and ensure SLA compliance
- Maintain clear and consistent communication throughout the lifecycle of each case
- Prioritize and escalate issues with the appropriate context and supporting information
Monitoring and Continuous Improvement
- Identify recurring issues and report trends affecting product, payments, or user experience
- Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues
- Contribute to scaling support operations through process improvements and automation
REQUIRED QUALIFICATIONS
- Experience in customer support, technical support, user operations, or a similar customer-facing role
- Excellent written and spoken English with clear, professional communication skills
- Strong analytical and problem-solving skills with attention to detail and process discipline
- Ability to explain technical or operational issues in a simple, user-friendly way
- Ability to work in a shift-based or flexible schedule
PREFERRED QUALIFICATIONS
- Experience in gaming, mobile applications, or digital products
- Experience in payments, fintech, or banking operations
- Familiarity with customer support platforms such as Zendesk or Intercom
- Understanding of payment flows, transaction lifecycles, and common payment issues
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
About the Role
We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack.
What You'll Do
Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack.
Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Improve performance, reliability, and observability of metric query execution at scale.
Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements.
Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships.
Mentor other engineers through code review, pairing, and technical guidance.
Skills We're Looking For
Strong professional software engineering experience, with a strong track record of shipping production systems.
Deep proficiency in
Python
, including modern typing, testing practices, and packaging.
Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries.
Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines.
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members.
Experience collaborating in a distributed, asynchronous team environment.
Bonus Skills (Optional)
Prior experience contributing to or maintaining a popular open-source project.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why Join Us
Impact at scale:
Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership:
You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community.
A team that values craft:
We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation:
Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The
UP - Business Experience
team is looking for a
Software Engineer
to join us in our mission to empower business users across the firm to leverage DRW technology in pursuit of their goals.
We pursue our mission through three programs:
Tools – We develop things like Excel Add-ins and Python packages that business people use to build their own solutions.
Guidance – We write how-to articles and suggest techniques to business people that guide them to approved "golden paths".
Applications – We write small- to medium-sized applications that business people use in their day-to-day work.
What you will do in this role
Primarily work on legacy code, and sometimes work on green-field development.
Lead small projects to completion.
Hands on with business users, sometimes collaborating with them to improve their software.
Production support (one weekend per month on-call).
What you will need in this role
Strong interest in and desire to learn about the business of proprietary trading.
Ability to gather business requirements from key stakeholders and translate them into technical solutions.
Strong verbal and written communication skills.
Fluency in one or both of Python and C#.
Ability to work with AI coding assistants (e.g. Claude Code) to accelerate software development.
Bachelor's degree in Computer Science or Software Engineering (or equivalent).
6+ years of Software Engineering experience.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
#LI-SH1
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Fundamental Researcher - Compute Markets
The role
DRW is seeking a Fundamental Researcher to develop investment views on compute markets and the infrastructure that supports them. You will research the economics of compute supply and demand, form views on the macro forces shaping the market, and translate them into investment recommendations for a compute derivatives strategy.
You will work alongside a quantitative researcher who owns the pricing models. Your contribution is an independent, fundamental perspective: understanding the models well enough to test their assumptions against what is happening in the market, and flagging when the market has moved ahead of them.
This is a founding seat on a small investment team. We are particularly interested in candidates with credit, commodities or semiconductor research experience who can apply rigorous analysis of cash flows, capacity, contracts and downside risk to a market that is still taking shape. We do not expect deep prior experience in compute. We expect strong analytical foundations and the curiosity to build sector expertise quickly.
What you'll do
Develop macro and fundamental views on compute. Track and interpret the forces driving supply and demand: AI training and inference demand, hyperscaler and neocloud capital expenditure, chip supply and generational transitions, data center capacity, power availability, financing conditions and policy, including export controls.
Translate pricing into investment views. Assess what compute pricing across contract terms and chip generations implies about demand, capacity and scarcity. Identify where prices diverge from fundamentals and recommend how to express those views.
Validate pricing assumptions. Develop a working understanding of the pricing models and supply the fundamental evidence behind their key inputs, including supply pipeline, utilization, workload mix and the pace of price declines across hardware generations. Challenge those inputs when the evidence changes.
Build research models. Develop supply-and-demand balances, unit economics and scenarios that connect fundamental drivers to compute pricing and investment outcomes, with assumptions documented and testable.
Assess counterparties and assets with a credit investor's discipline. Evaluate revenue quality, utilization, cost structure, customer concentration, contractual commitments, leverage, liquidity and refinancing risk. Examine how generational turnover and the falling cost of compute affect asset values, counterparty resilience and recoveries.
Make clear recommendations. Present to the Portfolio Manager and Investment Committee, setting out the investment thesis, valuation framework, catalysts, risks and the evidence that would change the view.
Build differentiated information sources. Develop a network of industry contacts and data sources across hardware, cloud, data center and power markets to test assumptions and spot inflections early.
What we're looking for
5 to 7 years of fundamental investment research experience, ideally in credit research or investing (including structured or asset-backed finance), commodities (particularly power and energy), or buy-side or sell-side coverage of semiconductors and digital infrastructure.
A demonstrated ability to turn complex or incomplete information into a clear investment judgment.
Strong financial modeling skills and a thorough understanding of cash flow analysis, capital structures and downside scenarios.
Enough quantitative fluency to engage with pricing models: understand how they work, interrogate their inputs and judge whether their outputs are consistent with the market. You will not be expected to build or maintain them.
An understanding of how a fundamental view translates into a derivatives position such as a forward or swap, or the ability to learn this quickly.
The ability to distinguish structural trends from temporary supply-and-demand imbalances and to assess what is already reflected in pricing.
A strong interest in compute markets and the drive to build expertise across hardware, cloud services, data centers and power infrastructure. Prior experience in the sector is valuable but not required.
Clear written and verbal communication, intellectual independence, and a willingness to challenge assumptions and revise views as evidence changes.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-JW1
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
As the Lead Windows Platform Server Engineer for APAC, you will be the senior technical lead for QRT’s Windows Server and Microsoft infrastructure across the region.
This is a hands-on engineering role with responsibility for designing, building and supporting the infrastructure underpinning our research, trading and data-processing platforms. You will also lead the day-to-day technical activities of the Hong Kong team and act as the primary escalation point during APAC hours.
You will take ownership of regional incidents and complex technical issues, coordinating teams and driving problems through to resolution.
Responsibilities
Manage the Windows Infrastructure team in Hong Kong and act as the senior infrastructure escalation point for APAC reporting into the Windows Infrastructure Global Lead.
Design, build and support Windows Server 2022/2025 environments.
Support Active Directory, Group Policy, DNS and Entra ID integration.
Support VMware ESXi, storage, backups, monitoring, Citrix DaaS, Azure, Microsoft 365 and Intune.
Automate platform management using PowerShell, Ansible and Terraform.
Work with SAN/NAS storage, Veeam, Splunk and other enterprise infrastructure platforms.
Work with global teams while representing APAC infrastructure requirements.
Understanding of general Windows Desktop builds and troubleshooting
Lead critical incidents and coordinate technical resources through to resolution.
Build effective relationships with regional business leaders, technology teams and global engineering colleagues.
Ensure effective handovers and communication between APAC, UK and US teams.
Maintain technical documentation, operational procedures and architecture standards.
Your present skillset
Extensive enterprise Windows Server and infrastructure engineering experience.
Strong Active Directory, Group Policy and DNS expertise.
Advanced PowerShell and infrastructure-automation skills.
Strong VMware ESXi, networking and storage knowledge.
Experience with Azure, Entra ID, Microsoft 365, Intune and Citrix DaaS.
Proven experience formally managing engineers, including objectives, appraisals, development and performance management.
Strong incident leadership, decision-making and troubleshooting skills.
Confidence communicating with senior stakeholders during incidents and periods of change.
Excellent written and verbal communication skills.
Ability to explain technical issues, risks and decisions clearly to technical and non-technical audiences.
Ability to give clear direction, constructive feedback and difficult messages when required.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.
Join our global infrastructure support team at QRT, supporting the growing Linux on-prem estate. Engage with end users, application teams, and engineering teams to meet complex business requirements. This role involves both day-to-day support and project-based activities like new deployments, general administration tasks, and upgrades, working closely with engineering teams to enhance platform automation and monitoring initiatives.
Your future role within QRT:
Be a key member of the infrastructure support team working with high-performance Linux-based trading and research platforms.
Build, administer, upgrade, and support QRT's Linux estate.
Contribute to monitoring and automation initiatives.
Collaborate with engineering teams to document and improve processes.
Participate in out-of-hours work and an on-call rota (typically performed remotely).
Leverage experience in Python and bash scripting.
Your Current Skillset:
Hands-on experience working with Linux-based platforms.
Excellent Linux administration skills, with knowledge of RedHat, Centos, and Rocky.
Experience with end-to-end server deployments.
Proficiency in automation technologies (e.g., Ansible).
Working knowledge of AMD/Intel server hardware and physical components.
Strong problem-solving, communication, and analytical skills.
Interest in technology and a willingness to learn.
Ability to work as a team player.
Working knowledge of server network stack, network protocols (e.g., TCP, UDP), LAN, and WAN technologies.
Some experience with NFS/SAN systems is advantageous but not essential.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities:
Develop, implement, and maintain compliance programs to ensure adherence to regulatory requirements, in particular under MiCAR, MiFID, and PSD II.
Conduct regular compliance risk assessments and audits to identify potential areas of non-compliance and recommend corrective actions.
Monitor and analyze legislative and regulatory developments, providing guidance to the business on necessary compliance adjustments.
Collaborate with internal teams to ensure compliance with regulatory requirements and company policies, including training and awareness programs.
Assist in the preparation and submission of regulatory reports and documentation to ensure timely compliance with reporting obligations.
Support the business in obtaining and maintaining necessary licenses and regulatory approvals in Austria.
Requirements:
A law degree (LLB, JD, Mag. iur., LL.M., or equivalent).
Minimum of 3 years of legal experience, preferably within an in-house legal team, regulatory authority, financial firm or law firm. Work experience in Austria and/or Germany preferred.
Strong understanding of Austrian and EU laws relating to regulatory compliance in particular with respect to MiCAR, MiFID and E-Money Directive / Payment Services Directive.
At least 3 years of professional experience.
Excellent written and verbal communication skills in both German and English.
Able to work independently in a fast-paced, regulated environment with high integrity and discretion.
This position is based in Austria, Vienna
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tokyo
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
ポジション概要
UiPathのEnterprise Sales Executiveとして、大手企業を中心とする顧客に対し、業務自動化・AI・ソフトウェアプラットフォームの価値を提案し、顧客のビジネス課題の解決と事業成果の実現を支援します。
本ポジションでは、製品の機能を説明するだけではなく、顧客との打ち合わせごとに明確なゴールとアジェンダを設計し、必要な準備を行ったうえで、次のステップへ着実に進める力が求められます。
顧客の複数部門・複数階層の関係者、Sales Engineer、Customer Success、Partner、Globalチームなどを巻き込みながら、案件を前に進めていくハイタッチセールスです。
主な業務内容
アカウント戦略と営業計画
· 担当テリトリー・市場・顧客企業の情報を分析し、アカウント戦略を策定
· 顧客の事業課題、組織構造、投資計画、既存プロセスなどを調査し、営業仮説を構築
· 新規案件、既存顧客での拡張機会、社内外の紹介機会を特定
· パイプラインと案件の進捗を管理し、四半期目標の達成に向けて営業活動を計画
ハイタッチセールスの実行
· 顧客との打ち合わせごとに、目的・ゴール・アジェンダを設計
· 商談前に必要な情報や関係者を整理し、顧客が次の意思決定を行えるよう準備
· Discoveryを通じて、顧客が抱える業務上・経営上の課題を明確化
· 各打ち合わせの最後にNext Step、担当者、期限を合意し、案件を継続的に前進
· 顧客内の複数部門・複数階層の関係者と信頼関係を構築
· C-level、経営層、業務部門、IT部門、業務改善・自動化部門などに対して価値を説明
価値提案と案件推進
· 製品の機能説明ではなく、業務効率、コスト、品質、リスク、成長などのビジネス価値を提案
· Financial Buyerに対して、ビジネスケースや投資対効果を踏まえた提案を実施
· 顧客の課題に応じて、Sales Engineerと提案内容・デモ・技術検証を設計
· 案件上の課題や社内外の障害を特定し、関係者を巻き込みながら解決
· 契約・導入に向けた顧客内の意思決定プロセスを整理し、合意形成を支援
社内外との連携
· Sales Engineer、Customer Success、Professional Services、Marketingなどとの協働
· ローカルパートナー、Global Systems Integrator、その他の外部パートナーとの協業
· Customer Successチームと連携し、導入後の価値実現と顧客課題の解決を支援
· 顧客ニーズ、競合状況、市場動向、案件リスクを社内へ共有
· CRMに案件情報を正確に記録し、営業Forecastやレポートに反映
このポジションで特に重視すること
· Meeting Planning:顧客との打ち合わせのゴールとアジェンダを自ら設計できること
· Next Step Creation:会話を終わらせず、顧客が取るべき次の行動まで具体化できること
· Account Planning:顧客の組織・課題・意思決定構造を理解し、計画的に案件を進められること
· Autonomy:細かい指示を待つのではなく、自分で仮説を立て、準備し、行動できること
· Value Selling:機能ではなく、顧客のビジネス成果や投資対効果を軸に提案できること
応募資格
必須要件
· 外資系企業での法人営業経験
· 外資系IT企業、SaaS、ソフトウェア、ITサービスなどにおけるハイタッチセールス経験
· 顧客との打ち合わせを設計し、ゴール・アジェンダ・Next Stepを自ら設定して案件を進めた経験
· 顧客の複数部門・複数階層の関係者を巻き込み、社内外の関係者と協働した経験
· 顧客や案件の情報をもとに、営業計画・アカウントプランを考えて行動できること
· 製品の機能説明にとどまらず、顧客課題やビジネス価値を踏まえて提案できること
· 法人営業経験3〜5年以上を目安としますが、経験・実績・ポテンシャルを総合的に判断します
歓迎要件
· Enterprise Sales、Strategic Account Sales、Large Account Salesの経験
· Commercial Sales、Mid-Market Sales、SMB Salesで複雑な案件を担当した経験
· 流通、小売、サービス業界の顧客を担当した経験
· SaaS、ソフトウェア、業務アプリケーション、プラットフォーム製品の営業経験
· Hardware、Security、Cloud、ITインフラなどの営業経験
· C-levelや経営層、Financial Buyerへの提案経験
· Partner、SIer、Global Systems Integratorとの協業経験
· SalesforceなどのCRMを活用した案件・Forecast管理経験
· 英語を使用した社内コミュニケーションやGlobalチームとの協業経験
※流通・サービス業界の経験は歓迎しますが、必須ではありません。Commercial Salesの経験者も検討します。
※英語力は歓迎しますが、必須ではありません。
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid Market Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your Mid Market territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, and long-term loyalty
Engage executives and operators to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
5+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
About Contra Labs
Contra Labs sits at the intersection of human creativity and AI. We partner with leading AI labs and product companies to improve their tools across design, video, development, and beyond. Our research is grounded in how top creatives actually work, studying the patterns behind what gets created, what gets chosen, and what resonates. We believe human input will always be at the center of net new creation, and our mission is to help shape technology so human creativity can be amplified to create what today is unimaginable. By joining the Contra Labs network you gain access to paid projects with some of the most innovative companies building the next generation of creative and AI-powered tools.
How It Works
This is an application to join the network and be eligible for roles as they arise. Projects are staffed on an as-needed basis, typically 5 to 10 hours at a time, though some may extend into longer engagements. In unique cases, we may have full-time roles available as well. When a project matches your skill set, we'll reach out with details and timeline.
To Join the Network
- Portfolio review - We'll assess your Contra profile and portfolio for strength in content design, with a focus on ad creative and performance-driven visual content.
- Record a 30 second intro video - Share a quick 30 second introduction so we can get to know you.
- Complete profile - Once you’ve applied, we recommend completing your profile for better job matches and setting up your wallet so you can get paid when a job comes through.
What You May Work On
- Evaluate AI-generated 3D scenes, interactive environments, simulations, and spatial experiences for visual and technical quality
- Provide clear, structured feedback on scene composition, lighting, materials, physical dynamics, asset integration, interaction, and overall visual coherence
- Help define quality benchmarks and evaluation criteria for what great AI-generated 3D experiences should look and feel like
- Identify common failure modes in AI-generated 3D work, from broken physics and interactions to poor spatial composition or inconsistent visual feedback
- Create reference examples, prototypes, or "golden" outputs that demonstrate best-in-class 3D execution
- Contribute to research exploring how AI models can better understand and generate interactive 3D experiences
What We're Looking For
- Strong portfolio showcasing high-quality 3D design, interactive environments, or spatial experiences
- Strong understanding of 3D composition, lighting, materials, animation, and visual coherence
- Ability to articulate creative and technical feedback clearly and constructively
- Strong 3D design instincts and awareness of contemporary visual culture, 3D trends, and emerging digital aesthetics
- Comfort working in fast-paced, experimental environments (experience with AI, 3D tools, or creative technology is a plus)
About Contra Labs
Contra Labs sits at the intersection of human creativity and AI. We partner with leading AI labs and product companies to improve their tools across design, video, development, and beyond. Our research is grounded in how top creatives actually work, studying the patterns behind what gets created, what gets chosen, and what resonates. We believe human input will always be at the center of net new creation, and our mission is to help shape technology so human creativity can be amplified to create what today is unimaginable. By joining the Contra Labs network you gain access to paid projects with some of the most innovative companies building the next generation of creative and AI-powered tools.
How It Works
This is an application to join the network and be eligible for roles as they arise. Projects are staffed on an as-needed basis, typically 5 to 10 hours at a time, though some may extend into longer engagements. In unique cases, we may have full-time roles available as well. When a project matches your skill set, we'll reach out with details and timeline.
To Join the Network
Portfolio review:
— We'll assess your Contra profile and portfolio for strength in content design, with a focus on ad creative and performance-driven visual content.
Record a 30 second intro video:
— Share a quick 30 second introduction so we can get to know you.
Complete profile:
— Once you’ve applied, we recommend completing your profile for better job matches and setting up your wallet so you can get paid when a job comes through.
What You May Work On:
— Evaluate AI-generated games and interactive experiences for gameplay quality, technical execution, and overall player experience
— Provide clear, structured feedback on gameplay loops, mechanics, controls, physics, level design, UI, visual feedback, and overall game feel
— Help define quality benchmarks and evaluation criteria for what great AI-generated games should look, feel, and play like
— Identify common failure modes in AI-generated games, including broken gameplay loops, poor collision or physics logic, unresponsive controls, and disjointed player feedback
— Build or evaluate playable prototypes and reference experiences that demonstrate best-in-class game design and technical execution
— Contribute to research exploring how AI models can better understand and generate compelling, polished, and playable interactive experiences
What We're Looking For:
— Strong portfolio showcasing high-quality game design, interactive experiences, or playable projects
— Strong understanding of game mechanics, gameplay loops, player experience, controls, and visual feedback
— Ability to articulate creative and technical feedback clearly and constructively
— Strong game design instincts and awareness of contemporary games, mechanics, interaction patterns, and player expectations
— Comfort working in fast-paced, experimental environments (experience with AI, game engines, or rapid prototyping tools is a plus)
Location: Chicago, IL
Workplace: hybrid
About Filevine
Filevine is the leading legal work platform, transforming the way legal teams operate. Our mission is to empower legal professionals with seamless tools that enhance productivity, professionalism, and performance. Join a team that values innovation, collaboration, and continuous growth.
Role Overview
We are looking for an experienced and passionate
BDR Onboarding & Training Manager
to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.
You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.
Key Responsibilities
Onboarding Program Management
Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.
Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.
Conduct live call coaching and provide feedback using Gong and other engagement tools.
Set clear expectations and success metrics for all new BDRs.
Ongoing BDR Training & Enablement
Create and deliver coaching programs to improve SQL > SAL conversion.
Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.
Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.
Create new cadence strategies for different practice areas or product launches.
Mentorship Program Oversight
Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.
Define and enforce program standards, ensuring mentors drive measurable impact.
Measurement & Continuous Improvement
Track and report on ramp time, training NPS, call quality, and qualification metrics.
Analyze performance data to iterate on onboarding and enablement content.
Maintain high standards of program engagement, completion, and impact.
What Success Looks Like
Reduced BDR ramp time and increased pipeline contribution within the first 90 days.
Higher conversion rates from SQL to SAL for ramped BDRs.
High training satisfaction scores (NPS).
Consistently positive mentor feedback and mentee performance improvement.
Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.
Qualifications
Must-Have Experience
3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).
Experience developing and facilitating training programs for inbound and outbound sales.
Strong instructional design skills and experience with adult learning principles.
Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
Exceptional facilitation, coaching, and communication skills.
Bonus Points
Prior experience in a quota-carrying BDR or AE role.
Familiarity with legal tech or complex, multi-persona sales cycles.
Experience designing certification paths and persona-based enablement strategies.
Background in instructional design or learning & development.
Location: Salt Lake City, Utah
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Overview
We are looking for an experienced and passionate
BDR Onboarding & Training Manager
to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.
You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.
Key Responsibilities
Onboarding Program Management
Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.
Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.
Conduct live call coaching and provide feedback using Gong and other engagement tools.
Set clear expectations and success metrics for all new BDRs.
Ongoing BDR Training & Enablement
Create and deliver coaching programs to improve SQL > SAL conversion.
Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.
Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.
Create new cadence strategies for different practice areas or product launches.
Mentorship Program Oversight
Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.
Define and enforce program standards, ensuring mentors drive measurable impact.
Measurement & Continuous Improvement
Track and report on ramp time, training NPS, call quality, and qualification metrics.
Analyze performance data to iterate on onboarding and enablement content.
Maintain high standards of program engagement, completion, and impact.
What Success Looks Like
Reduced BDR ramp time and increased pipeline contribution within the first 90 days.
Higher conversion rates from SQL to SAL for ramped BDRs.
High training satisfaction scores (NPS).
Consistently positive mentor feedback and mentee performance improvement.
Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.
Qualifications
Must-Have Experience
3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).
Experience developing and facilitating training programs for inbound and outbound sales.
Strong instructional design skills and experience with adult learning principles.
Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
Exceptional facilitation, coaching, and communication skills.
Bonus Points
Prior experience in a quota-carrying BDR or AE role.
Familiarity with legal tech or complex, multi-persona sales cycles.
Experience designing certification paths and persona-based enablement strategies.
Background in instructional design or learning & development.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Sr. Staff Engineer at Fanatics, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Customer Focused, Android Platform expert driving decisions to best serve Android and the Mobile ecosystem for the Fanatics apps through Kotlin Multi-platform
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Work with iOS and Android leaders throughout the company to share best practices, code and entire features across multiple apps
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
10+ years of experience
building delightful, highly scalable, performant and beloved Android apps, excellence in Kotlin Multiplatform, Compose Multiplatform and other Android technologies
Demonstrated ability
to drive consensus and mentor others in effective coding and architectural strategies
Systems-level functional knowledge,
experience or understanding of Backend Client API, Platform Engineering, and Client-supporting systems in Marketing and Analytics
Knowledge of observability practices
, including logging, monitoring, and tracing in native apps
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Experience sharing code
across multiple native and cross-platform apps, using native libraries or a cross-platform technology like Kotlin Multiplatform and Compose Multiplatform
Experience
with webviews and how to stitch together coherence app experiences across multiple technologies
Experience
in the sports industry, e-commerce, or gaming
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$163,000
—
$265,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Engineer at Fanatics Core, you'll design, develop, test, and maintain scalable, high-quality systems to deliver exceptional customer experiences. We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities
Develop, test, document, and deploy high quality software into production
Build features and tools that you and your team use
Participate in the on-call rotation when needed to troubleshoot software issues
Escalate when tasks or projects hit roadblocks
Participate in code reviews to maintain code quality and share knowledge
Contribute to team planning and design discussions, building more expertise around design approaches
Impact software quality and customer experience of product features
Improve testability, operational excellence metrics, and team documentation
Help your team define and adhere to the principles, guidelines, and best practices of our engineering strategy
Develop a fundamental understanding of our industry, product, feature set and roadmap
Work closely with our product team and other internal stakeholders to make technology decisions that grow and improve our products
Help to onboard and mentor junior engineers and interns
Remain current on the latest technologies and trends in software development
Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
5+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$121,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Asia
УдалённоEurope (+/- 3 hours)
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite