Business Development Onboarding & Training Specialist

Location: Salt Lake City, Utah Workplace: hybrid Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Role Overview We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals. You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement. Key Responsibilities Onboarding Program Management Design and execute a world-class, repeatable 2-week BDR onboarding program monthly. Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge. Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy. Conduct live call coaching and provide feedback using Gong and other engagement tools. Set clear expectations and success metrics for all new BDRs. Ongoing BDR Training & Enablement Create and deliver coaching programs to improve SQL > SAL conversion. Run 1:1 and group coaching, performance clinics, and targeted enablement sprints. Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR. Create new cadence strategies for different practice areas or product launches. Mentorship Program Oversight Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins. Define and enforce program standards, ensuring mentors drive measurable impact. Measurement & Continuous Improvement Track and report on ramp time, training NPS, call quality, and qualification metrics. Analyze performance data to iterate on onboarding and enablement content. Maintain high standards of program engagement, completion, and impact. What Success Looks Like Reduced BDR ramp time and increased pipeline contribution within the first 90 days. Higher conversion rates from SQL to SAL for ramped BDRs. High training satisfaction scores (NPS). Consistently positive mentor feedback and mentee performance improvement. Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams. Qualifications Must-Have Experience 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS). Experience developing and facilitating training programs for inbound and outbound sales. Strong instructional design skills and experience with adult learning principles. Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy). Exceptional facilitation, coaching, and communication skills. Bonus Points Prior experience in a quota-carrying BDR or AE role. Familiarity with legal tech or complex, multi-persona sales cycles. Experience designing certification paths and persona-based enablement strategies. Background in instructional design or learning & development. Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.   Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com