Вакансии

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Poland Workplace: hybrid Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: For the role of Enterprise Account Executive GAMA (Georgia, Armenia, Moldova, Azerbaijan), we are seeking an experienced field sales professional to help us scale the number of Enterprises that use the Creatio platform. Candidates must have experience building and developing a territory to high performance within an innovative SaaS technology provider. Successful candidates will help to build a portfolio of business within the top target enterprises in their territory, will need to drive their own activity and build a funnel while being supported by the broader Creatio organization of diverse and executive, product, and technical teams. The role is based in Poland and will report to the Sales Team Lead (GAMA), also based in Poland.Our targets are ambitious, and we are seeking engaging, collaborative, successful sales managers who have the skills, experience, and track record to make an immediate impact. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Responsibilities: Manage the entire enterprise sales process and resources to develop and implement winning solution sales strategies across the GAMA region; Generate new business opportunities on an assigned territory, manage pipeline, opportunities, forecasting, and other items related to an outside sales function; Focus on new logo acquisition as well as managing relationships with existing accounts to identify opportunities for cross-selling and up-selling; Deliver against revenue targets and all key performance metrics; Develop and orchestrate sales presentations and product demonstrations; Work with all customer functions, including executive-level personnel, various customer stakeholders, architecture, operations, design, vendor management, innovation, sourcing, and customer procurement. Requirements: At least 4 years of experience in sales roles with a strong record of achieving or exceeding goals; Proven experience in Enterprise SaaS platform sales to large organizations, with a solid understanding of Enterprise account management practices; Skilled in navigating complex enterprise environments, managing long sales cycles, and building trusted relationships with C-level executives and key decision-makers; Demonstrated success in meeting quarterly and annual targets while maintaining a focus on customer success and value creation; Excellent organizational, communication, and interpersonal skills, with the ability to foster strong, long-term business relationships; Strategic mindset with the ability to identify and prioritize high-potential clients and opportunities; Awareness of market and industry trends, and the ability to translate them into meaningful sales strategies; Self-driven, proactive, and passionate about sales, with a collaborative and customer-focused approach; Advanced or higher level of English, written and spoken, native Russian; Experience with CRM, No/Low-Code, or workflow automation solutions is a plus. What You Should Expect From Us:  Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. If you are interested, please send your CV to a.rudyk@creatio.com or apply online Openings \u007C Creatio

Senior Product Manager - Ostro Medical Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Ostro is the leading conversational AI platform for the life sciences industry. We are hiring a product manager dedicated to the US medical affairs market. This person will shape our product vision and see ideas through to execution, delivering conversational AI experiences that make it faster and easier for HCPs to get medical information from life sciences companies.

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As a Delivery Manager at Tennr, you carry our strategic and enterprise deployments from kickoff to adoption: shipping efficiently, keeping every stakeholder oriented, and leaving customers fully enabled on our products. You will work directly with executives and operators, driving technical deliverables to completion and building conviction in Tennr across the customer organization, from the C-suite down to the hundreds of end users. You will train those users personally, hold both our team and the customer accountable to deadlines, and surface blockers early and loudly. RESPONSIBILITIES - Plan and manage the timelines, issues, and risks for every deployment in your portfolio - Build the training materials that ensure customers can use Tennr's products successfully - Partner with Platform Strategists to make sure the workflows you design deliver maximum ROI - Create the QBRs that make that value visible to customer leadership - Keep every account in good standing so the partnership can grow - Translate deep technical complexity into language an executive or a frontline operator can act on immediately - Engage across the customer organization, from leadership to the staff who use what we deliver QUALIFICATIONS - 2+ years of experience in project or program management, ideally within healthcare or B2B SaaS implementation - A track record of driving complex, multi-stakeholder work to completion across deadlines - A track record of connecting deployments to business outcomes and long term account growth - Strong written and verbal communication, with the ability to present at an executive level and interact comfortably with all levels of an organization WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks.   BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer-funded 401(k) match - Competitive parental leave

Location: Georgia; Serbia; Armenia; Dubai; Kazakhstan; Uzbekistan; Belarus; Poland; Spain; Greece; Kyrgyzstan; Moldova; Montenegro; Portugal; Thailand Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Quadcode.ai is an autonomous native AI studio and multi-agent workspace for software development and design. We are building a desktop AI IDE that combines specialized AI agents with a rich visual development environment. The product brings together code, visual editors, Live Interfaces, repository-wide RAG, and built-in multimedia capabilities for UI/UX, 3D, video, and audio. Quadcode.ai can also orchestrate Claude Code and Codex CLI sessions through MCP, allowing different AI agents and development workflows to work together within a single desktop application. The interface is a core part of the product. We are building a complex, highly interactive, and visually rich application with multiple views, editors, panels, dynamic states, real-time updates, animations, graphics, and dynamically generated interfaces. Some parts of the UI are generated dynamically and currently involve JavaScript, while the core application is built with Python, PySide6, C++. We are looking for a Desktop UI Developer who enjoys building sophisticated applications and is comfortable working across different technologies to create complex, polished, and highly interactive interfaces. Tasks Develop and evolve the UI of the AI IDE. Build complex, interactive UI components, screens, and workflows. Turn product and design concepts into polished, production-ready interfaces. Work with dynamically generated interfaces and integrate UI components implemented with different technologies. Develop custom UI components, interactions, animations, graphics, and visual elements. Work with dynamic data, asynchronous operations, real-time updates, and complex application states. Keep complex interfaces responsive, performant, and maintainable. Contribute to UI architecture and technical decisions. Own UI features end-to-end — from implementation and interaction logic to integration, performance, and final visual polish. Collaborate closely with backend engineers, AI engineers, and product/design specialists to integrate the interface with the underlying systems. Requirements 3+ years of professional experience developing complex, interactive UI for desktop or other applications, not just websites or simple web interfaces. Strong programming skills in Python and/or C++. Experience with JavaScript. Strong understanding of UI architecture, component design, application state management, and interaction patterns. Experience creating custom UI components, non-standard interactions, animations, graphics, and visual elements. Experience with asynchronous programming, multithreading, and performance optimization in applications. Understanding of UI responsiveness and performance. Strong attention to visual details, usability, and interaction quality. Ability to work with rapidly changing requirements and learn new technologies when needed. Passion for modern AI technologies and interest in AI-powered development tools. English — minimum B1; fluent Russian. Portfolio or examples of complex interfaces you have developed. Nice to have Experience with Qt / PySide / PyQt. Experience with QML / Qt Quick. Experience with advanced animations and interactive visual elements. Experience with 2D/3D graphics, rendering, visualization, or multimedia. Experience integrating design systems or Figma designs into production applications. Experience with developer tools, IDEs, editors, creative tools, or AI/LLM-powered applications. We offer Full-time remote work (service provider contract). Competitive compensation (EUR, USD). Flexible working hours. The opportunity to show creativity, generate ideas, and directly influence the architecture of the AI product. Access to cutting-edge AI tools and platforms. A team of professionals specializing in AI. Positive and friendly atmosphere. Show us what you have built When applying, please provide examples of complex interfaces you have developed. This can include links, screenshots, images, or short video demos of interfaces you have built, as well as relevant GitHub/GitLab projects or published applications. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Gurgaon, India Workplace: onsite About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  Job Reference: #LI-JC1 Job Description-    Provide L1–L2 technical support to a global user base with a focus on SLA-driven ticket management, excellent customer service, employee onboarding/offboarding and endpoint lifecycle management. Flexible, engaged and responsive in the adoption of continuously evolving support workflows.    Key responsibilities Service desk and SLAsProvide professional IT support via Zendesk; triage, troubleshoot, and resolve tickets within agreed SLAs.Manage and prioritize the support ticket queue using an SLA-driven approach, ensuring that highest to lowest priority tickets are responded to and resolved within agreed service levels. Maintain high CSAT, provide clear ticket communication, and timely escalations.Identify opportunities for improvement and adopt automation and AI (such as Zendesk AI features, AI support assistants) to improve and accelerate the support workflow (for example to aide in triage and draft responses). Team Development Flexible and engaged in the adoption new tools and workflows, including AI-assisted support tools, as part of a continuously evolving IT environment. Endpoints and operating systems Deliver in-depth desktop support for Windows and macOS. Provision and manage devices using AutoPilot, Intune/Endpoint Manager, and Jamf/Mosyle. Manage full laptop lifecycle: purchasing, replacements, warranty, returns, secure wipe/disposal, and accurate asset tracking (Workday). Identity, collaboration, and SaaS Administer Microsoft 365, Entra ID (Azure AD), and Exchange Online; support Teams, SharePoint, OneDrive. Support and manage onboarding/offboarding access provisioning, MFA, conditional access, and least-privilege practices. Support additional cloud platforms such as Citrix ShareFile, Okta, and Zendesk. Mobile Device Management (MDM) through Microsoft Intune, Jamf and Mosyle. Network and remote access Troubleshoot basic networking (DHCP, DNS, VPN, NAT, Wi‑Fi) and coordinate with network engineers/ISPs as needed. Security, compliance, and continuity Follow security and privacy standards (e.g., ISO 27001, GDPR) and participate in security incident response and phishing triage. Document and maintain internal and user-facing knowledge base articles. Collaboration Work effectively with a remote IT team across time zones; communicate proactively with stakeholders. Education Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. Relevant certifications are an advantage. Experience 3+ years of hands-on IT support in a corporate environment. Strong experience with Windows and macOS support. Proven administration of Microsoft 365, Entra ID (Azure AD), Intune/Endpoint Manager, and device provisioning (AutoPilot). Mobile device management with Intune, Jamf, or Mosyle. Scripting/automation with PowerShell; experience with Power Apps/Logic Apps is highly desirable. Networking fundamentals (DHCP, DNS, VPN, NAT) and troubleshooting. Experience with major cloud/SaaS platforms (e.g., Okta, Citrix ShareFile, Zendesk) is a plus. Key competencies Excellent customer service, communication, and stakeholder management. Comfortable adopting new tools and workflows, including AI-assisted support tools, as part of a continuously evolving IT environment. Methodical troubleshooting and problem-solving. Strong organization, prioritization, and time management; able to balance local and remote user needs. Ability to work independently and as part of a distributed team; proactive and accountable. Additional Job Description-  Languages Fluent English required. Work conditions 3 days a week from the Gurugram office and 2 days from the Noida office, total 5 days a week. Nice to have Certifications: Microsoft (MD-102/SC-900), Jamf 200/300, CompTIA A+/Network+/Security+, ITIL Foundation, Apple ACSP.

Location: Shenzhen, China Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience.   What you will do: - Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells. - Have c-level discussions with customers and work on strategizing their use cases with our platform. - Create, manage, and implement Quarterly Business Reviews. - Proactively understand the clients’ business to provide competitive insights and trends. - Collaborate with global product, engineering and other technical teams to improve our product offerings in China. - Follow industry trends and interpret these into day-to-day business impact. - Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases. - Identify product penetration, renewal, and upsell opportunities within the managed customer base.   Experience and skills that you can bring: - Full fluency of the Mandarin and English languages. - Experience in SaaS sales as a BDR, SDR, AE, or Account Manager. - Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward. - Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus. - Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base - Self-starting attitude and entrepreneurial spirit are highly encouraged. - An eye for detail following the industry trends and interpreting these into day-to-day business impact. - Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day   Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Beijing, China Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience. What you will do: - Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells. - Have c-level discussions with customers and work on strategizing their use cases with our platform. - Create, manage, and implement Quarterly Business Reviews. - Proactively understand the clients’ business to provide competitive insights and trends. - Collaborate with global product, engineering and other technical teams to improve our product offerings in China. - Follow industry trends and interpret these into day-to-day business impact. - Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases. - Identify product penetration, renewal, and upsell opportunities within the managed customer base. Experience and skills that you can bring: - Full fluency of the Mandarin and English languages. - Experience in SaaS sales as a BDR, SDR, AE, or Account Manager. - Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward. - Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus. - Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base - Self-starting attitude and entrepreneurial spirit are highly encouraged. - An eye for detail following the industry trends and interpreting these into day-to-day business impact. - Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Tokyo, Japan Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan. As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform. If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you. This is a full time role based out of our Tokyo hub. What you’ll do at Figma: Lead, manage, and grow a team of high-performing CEMs Set clear goals and expectations, provide mentorship and coaching, and support career development Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded Ensure the team is delivering exceptional value and experience across our enterprise customer base Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to include strong player-coach dynamics) We'd love to hear from you if you have: 3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function 5+ years of total experience in customer-facing roles within high-growth SaaS companies A customer-first mindset with strong strategic thinking and execution capabilities A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures Excellent communication skills, with the ability to connect with a wide range of internal and external personas While it's not required, it’s an added plus if you also have: Familiarity with design systems, product development workflows, or Figma itself Experience in a similar role at a design, collaboration, or productivity-focused SaaS company A background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases. This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy. You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation. The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production. You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market. WHAT YOU’LL DO DEVELOP INDUSTRY AND USE CASE SOLUTIONS - Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities. - Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences. - Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content. - Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need. - Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations. SUPPORT ENTERPRISE GTM MOTIONS - Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions. - Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context. - Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs. - Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams. - Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up. WHAT YOU’LL BRING - You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role. - You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products. - You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.” - You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations. - You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging. - You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement. - You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users. - You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life. - You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve. - You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work. NICE TO HAVE - Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries. - Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral. - Familiarity with the LLM, agent, or AI application development ecosystem. - Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption. WHY JOIN - You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field. - You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control. - You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly. Compensation: 140,000 - 195,000K Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United Kingdom About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a high-energy, experienced B2B Sales Development Representative. This role is designed for a strategic hunter who understands how to navigate complex SaaS landscapes and engage senior decision-makers. You will be the first point of contact for potential clients, responsible for identifying key opportunities and setting the stage for long-term partnerships. If you are a proactive communicator who thrives on winning and wants to play a pivotal role in a growing tech organization, this is the place for you. Key Responsibilities Identify and qualify new business opportunities within the UK healthcare sector, specifically targeting private clinics and NHS hospitals. Execute strategic outreach via cold calling, personalized emailing, and LinkedIn networking to engage key decision-makers. Conduct high-level discovery calls to understand the pain points of clinical staff and hospital administrators. Manage a robust pipeline of leads, ensuring seamless hand-offs to the Account Executive team. Stay current on medical technology trends and the competitive landscape to position the solution effectively. Maintain meticulous records of activity and lead progression within the CRM. Requirements Proven experience in a Sales Development or Lead Generation role Direct experience selling technology or services into the healthcare sector (clinics or hospitals) Strong understanding of the UK medical procurement landscape Exceptional verbal and written communication skills with a professional executive presence Ability to work independently while contributing to a high-performing expansion team Resilient mindset with a track record of hitting and exceeding monthly targets Nice-to-Haves Experience working with or for large-scale enterprise organizations like Siemens. Familiarity with clinical workflows and medical imaging or diagnostic equipment. Proficiency in advanced CRM tools and sales intelligence platforms. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: India About Flosum Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision. Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale. The Opportunity Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team. What You’ll Own 1. Data, Reporting & Forecasting — Your Primary Mandate Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation: Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules, controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends 2. Marketing Performance & Marketo Operations You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable: Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates) Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses 3. Sales Process Governance You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards: Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account 4. Enablement Execution Through Gong.io At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will: Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver. 5. GTM Alignment Across All Four Motions Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos: Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users) Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions Build deal registration governance and conflict resolution SLAs for the partner channel Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester What This Role Is Not We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused: You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea. This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present. Metrics You’ll Own Pipeline & Forecasting Forecast accuracy (±10% target within two quarters) Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise) Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ Stage-to-stage conversion rates trended over time Marketing (Marketo) Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced) Lead velocity rate (month-over-month qualified lead growth) Speed-to-lead SLA compliance and SAL acceptance rate Sales (Salesforce + Gong) Win rates by segment and motion Quota attainment distribution across the team (healthy target: 70–75% of reps at quota) Average selling price trends and discounting rate Sales cycle length by segment Enablement (Gong) Gong tracker adoption rates for key messaging and methodology by rep, team, and region Talk-to-listen ratios and topic coverage by deal stage Multi-threading indicators per deal stage Unit Economics CAC and CAC payback period by GTM motion LTV:CAC ratio by customer segment (target ≥3:1) Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0) Net Revenue Retention and Gross Revenue Retention S&M as % of revenue (tracking toward 35% as we scale) Requirements What We’re Looking For 5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG) Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection Demonstrated experience building a forecasting methodology from scratch — not just inheriting one Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them Strongly Preferred Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics Experience designing and governing partner/channel ops within a multi-motion GTMmodel SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent) Prior experience designing and administering sales compensation plans The Mindset We’re Hiring For You Are a Builder You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate relentlessly rather than designing perfect architectures that never launch. You Are Company-First Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities. You Are a Systems Thinker You see the revenue engine as an interconnected system. Changing lead scoring You Are Cost-Conscious You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage. Benefits Build the Operating System for Flosum’s Next Phase of Growth 🏠 Remote-First 📈 B2B SaaS / ISV 🛠 Salesforce Ecosystem What You'll Get The authority and executive visibility to actually build — reporting directly to the CEO. Competitive base salary + performance-based variable compensation + equity A fully remote-first, global team that moves fast and operates with high trust The chance to build the GTM operating infrastructure of a profitable, self-funded Salesforce ISV with a category-leading product and enterprise customer base Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations What We Offer Opportunity to shape the digital strategy at a high-growth Salesforce ISV. Collaborative, innovative, and mission-driven culture. Competitive compensation and benefits. Career growth in a fast-scaling company serving global enterprises. Extras (Benefits & Perks) Competitive compensation, incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Product Manager , you will own GitLab's Secret Detection offering and the Vulnerability Research function that produces the detection content across security products. Secret Detection is one of the highest-signal, highest-volume security capabilities on the platform. Leaked credentials are the most common initial access vector in real breaches, and as AI agents write, commit, and configure more of the software, the surface area for exposed secrets grows faster than the number of humans watching it. You will own the full loop: detect a secret with high precision, tell the customer whether it is still live, get it revoked, and prevent the next one from ever landing. In parallel, you will own vulnerability research as a product asset rather than a back-office function. The detection rules, advisory data, and malicious package and reference intelligence your team produces are what make GitLab's security scanners worth paying for, and they need to ship on a cadence with measurable quality. This is an outcome-owning role - you will carry adoption, retention, and revenue targets for your area and be expected to explain how your roadmap moves them. Some examples of our projects: Push protection and pre-receive blocking that stops a credential before it reaches a repository, without wrecking developer flow Secret validity checking and automated revocation partnerships with major cloud and SaaS token issuers Detection content pipelines that turn threat research into shipped rules, with precision and recall tracked per rule Intelligence-driven detection of malicious packages, dependencies, and references entering the software supply chain What you'll do Own the business outcomes for Secret Detection and Vulnerability Research, including adoption, expansion, competitive win rate, and revenue contribution. Bring a point of view on packaging and pricing, not just features. Set the strategy for the full secret lifecycle: prevention, detection, validation, revocation, and reporting across GitLab.com, Dedicated, and Self-Managed. Treat detection content as a product. Define how rules, advisories, and intelligence feeds are sourced, validated, versioned, and measured, and make quality visible to customers. Hold the line on detection quality. False positives are a product defect and you will own the metrics that prove precision is improving. Work at the level of the technology. Read the rule syntax, question the entropy heuristics, understand why a scanner missed something, and challenge engineering with informed alternatives. Use AI to compress the distance between question and answer. Pull your own data, prototype your own flows, synthesize research and competitive input yourself, and bring conclusions rather than requests for someone else to investigate. Build the case for where AI belongs in the product: triage, rule generation, remediation guidance, and reducing the human review burden per finding. Partner with engineering, security research, threat intelligence, Field, and GitLab's own Security team, who are one of your most demanding users. Communicate in writing, asynchronously, with enough precision that a distributed team can act without a meeting. What you'll bring Domain depth in application security, vulnerability management, or security research. You have worked on or adjacent to scanners, detection content, threat intelligence, or SDLC security tooling and you know how these products actually get evaluated in a bake-off. Technical credibility sufficient to earn the respect of a security engineering team. You do not need to have written the scanner, but you should be able to reason about detection logic, data pipelines, CI integration, and the tradeoffs between coverage and noise. Commercial reasoning. You start from revenue mechanics, buyer motion, and competitive displacement, then work inward to product decisions. Candidates who reason only from feature lists outward are not a fit. Evidence of using AI as a force multiplier in your own work: research, analysis, data pulls, prototyping, drafting. Consuming a chat assistant occasionally is not the same as restructuring how you work. Judgment under ambiguity. You bring structured options and a recommendation instead of escalating an open question. Bias for clarity. You can take a noisy, technical, politically contested problem and produce one page that everyone can align on. Bonus: hands-on background as a developer, security engineer, red teamer, or researcher; experience with credential and token ecosystems; experience commercializing a data or intelligence asset. About the team This role sits in GitLab's Security product management organization, which owns application security testing, vulnerability management, supply chain security, secrets management, and AI governance. The Security Section is central to GitLab's Ultimate tier and to the shift toward consumption-based product revenue, so the work is visible to senior leadership and directly tied to company results. You will work asynchronously with engineering, design, and research counterparts across multiple regions, and with the Field teams who take this to market. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: EMEA; United Kingdom; The Netherlands Workplace: Remote We are currently growing our support team at ClickHouse, which provides excellent service to our customers around the world. We are seeking a Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a variety of tasks related to our customers across EMEA, as well as more globally across the Americas, and APJ regions when support is needed or coverage overlaps. This is a customer-facing role that will include interactions via chat, calls, Slack messages, and video meetings. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base. What you will be doing: - Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings - Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training - Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers - Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers  And of course: - You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone - You will build strong, trusted relationships with colleagues, customers, and partners What you bring along: - Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems - Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer - Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment - Strong communication skills and the ability to work fully remote with reliable connectivity - A mindset of teamwork, global engagement, empathy, and solving challenging problems - A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet - The ability to build trusted relationships with colleagues, customers, and partners - You are self-driven, curious, and eager to continuously learn and grow Bonus points: - Experience with ClickHouse - Experience with OSS and open-source technologies, as a user, community member, or contributor - Experience with Azure, GCP, or AWS - Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others   PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Location- Seattle, Washington An overview of this role As a Strategic Account Executive for the Seattle area, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health. What you'll do Drive strategic growth by leading GitLab's enterprise accounts across Seattle, serving as a trusted technology advisor to industry leaders in your territory. Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions. Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives. Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally. Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing strategic accounts. Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle. Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach. Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab. What you'll bring Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions. Background selling into large, enterprise accounts in Seattle, United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams. Knowledge of Seattle enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network. Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships. Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption. Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure. Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies. About the team The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on Seattle, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Seattle region. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $124,000 — $186,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM The Security team ensures that while AI moves at breakneck speed, everyone driving the racecar is wearing a seatbelt. We secure LangChain's core platform and protect AI agents from emerging threats. We work across the stack so developers can confidently ship from prototype to production without compromising on safety or privacy. ABOUT THE ROLE You'll be the hands-on detection and response engineer responsible for how we see, stop, and learn from threats across LangChain's production platform, cloud infrastructure, and the services that host and execute agentic workloads. You'll partner closely with Product Security to turn threat models, vulnerabilities, and incidents into telemetry, detections, and durable defenses. Your primary focus is engineering: building detection, investigation, and response systems that scale the Security team's impact beyond what manual operations allow. We are looking for engineers who think like builders, not just operators — strong software skills are a must. This role participates in an incident on-call rotation, but its core focus is engineering systems that reduce risk, speed up investigations, and make incidents less frequent and less costly. Location/City: San Francisco or NYC WHAT YOU'LL DO - Own the detection lifecycle: Translate threat models, incidents, and attacker behavior into telemetry requirements and detections-as-code. Validate coverage, measure signal quality, tune false positives, and continuously test whether defenses work. - Build security monitoring and telemetry: Design the telemetry pipeline end-to-end across cloud (GCP/AWS), Kubernetes, and the LangSmith/LangGraph control plane. Instrument services, define the signals that matter, and make security data reliable and useful. - Engineer investigations and threat hunting: Build tools and workflows for proactive hunting, evidence collection, incident scoping, and containment. Turn investigation findings into new detections and lasting improvements. - Use agents to scale the team: Build reliable internal AI agents and automation that triage alerts, enrich findings, gather evidence, scope incidents, and accelerate routine security work. Design human-in-the-loop controls and evaluations so automation is safe, observable, and trustworthy. - Lead incident response and participate in on-call: Triage, scope, contain, and remediate security incidents, then drive postmortems that produce durable engineering changes. - Partner with Product Security: Turn product threat models and vulnerability findings into production monitoring, and feed real-world detection and incident learnings back into secure design. WHAT YOU'LL BRING - 5+ years in security engineering, with meaningful experience in detection engineering, security operations, or incident response — and the software skills to build your way out of repetitive work. - Strong software engineering in Python or Go (TypeScript a plus). You design maintainable systems and write production code, not just one-off scripts. - Cloud and Kubernetes detection depth: Experience with GCP or AWS logging, Kubernetes audit and runtime telemetry, workload identity, and turning raw signals into actionable detections. - Detection and adversary expertise: The ability to model realistic attacker behavior, hunt across complex systems, test detection coverage, and distinguish meaningful signal from noise. - Hands-on incident response: You've participated in on-call, led incidents, and written postmortems that changed how a team operates. - Experience building reliable automation or developer-facing systems: You can design APIs and workflows, instrument what you build, evaluate quality, and operate it in production. - A pragmatic product mindset: You can identify users and requirements, prioritize the highest-leverage problems, define success, and ship iteratively. NICE TO HAVE - Experience building or operating AI agents for security workflows such as alert triage, investigation, evidence collection, or human-in-the-loop response. - Proficiency using AI tooling to accelerate security investigations and engineering work. - Understanding of AI threats, adversarial testing, and the security boundaries of LLM and agent workloads. - Exposure to SOC 2 or ISO 27001 monitoring and evidence automation. - Experience with infrastructure as code such as Terraform or Helm. - Experience securing both SaaS and self-hosted or air-gapped deployments. Annual salary range: $185,000- $250,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Berlin, Germany Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts. What you'll do at Figma: Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region Be passionate about career development and coaching. Build a diverse team, create and foster an environment of belonging Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals. Bring strong sales excellence, process and methodology as we expand and scale the business We'd love to hear from you if you have: 7+ years of sales experience (preferably within SaaS) with 3+ years of management experience Experience managing strategic accounts and understanding of our technical and competitive landscape Track record of adapting strategy and execution as business needs evolve Exceptional coaching, writing, discovery and presentation skills with a proven track record of leading successful and consistent sales team Track record of increasing customer satisfaction and building lasting customer relationships At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.