Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is, at its core, a fintech company. Our financial infrastructure enables us to issue cards, move money globally, and manage treasury flows for our customers. Stablecoins are emerging as a critical lever to make these flows faster, cheaper, and more accessible.
We are looking for a Software Engineer to join our engineering team with a dedicated focus on stablecoin-based payment and treasury systems. In this role, you will act as both a technical owner and multiplier: working on core stablecoin services, ensuring secure and reliable integrations with external partners, and guiding Ramp’s evolution toward next-generation fintech solutions.
Our ideal candidate combines deep curiosity about eventually consistent distributed systems with strong financial infrastructure experience, thrives in highly regulated and mission-critical environments, and has a passion for diving into new problem spaces.
WHAT YOU'LL DO
- Help build & scale Ramp’s stablecoin-based payment and treasury infrastructure
- Partner with external providers and internal stakeholders to deliver end-to-end product flows
- Solve Ramp’s toughest fintech challenges with new technologies
- Collaborate with engineers across Ramp to integrate stablecoin capabilities into core products
WHAT YOU NEED
- Minimum 5+ years of experience shipping high-quality architectures for critical systems preferred
- Proven experience with stablecoin technologies, blockchain-based payment rails, and/or wallet infrastructure
- Strong production experience with cloud environments (AWS, GCP, or Azure) and Infrastructure-as-Code (Terraform or equivalent)
- Deep proficiency in at least one object-oriented or functional programming language (Python, Go, Java, or similar)
- Experience working on security-sensitive systems, with interest in key management, wallet security, or secure transaction flows.
- Experience building or operating payments, money movement, treasury, stablecoin, or crypto infrastructure in production environments
NICE TO HAVE
- Intuition for on-chain UX and settlement mechanics, including wallet-based transaction signing, confirmation/finality, and chain-level tradeoffs like fees and latency.
- Direct experience building on-chain wallets or with integrating a crypto onramp / offramp APIs for custody and remittance flows
- Experience integrating with external financial service providers and APIs at scale
- Familiarity with cross-border settlement, FX, or treasury management systems
- Background in highly regulated fintech environments (e.g., payments, banking, or government-compliant infrastructure)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоNew York, NY (HQ); San Francisco, CA; Remote (US)
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About the team
SmithDB is LangChain's internal database team. We're building a storage and query layer purpose-built for AI observability and evaluation. Within six months we went from idea to a production system that offers industry leading performance and scalability for agent observability data. We're a small, fast team of systems engineers tackling genuinely hard problems: storage layout, query execution, compaction, and scaling toward trillions of agent traces. We develop in Rust, run on Kubernetes, and integrate tightly with S3/GCS/Azure Blob. There are no legacy constraints; this is a greenfield system with real production load and ambitious engineering goals.
About the role
We're a fast-moving team looking for a systems / database engineer to help design, optimize, and harden our system. Within 6 months, we've gone from idea to production system but there is still lots to build and optimize. You'll be working on execution, storage layout, performance profiling, and scaling to trillions of traces. This role is based in San Francisco.
What you'll do
- Engineer performant Rust code for ingestion and query execution
- Optimize for cost and speed, heavily utilizing memory and CPU profiling
- Integrate tightly with cloud object stores (S3/GCS/Azure Blob)
- Deploy our distributed database services on Kubernetes (multi-tenant, high throughput, low latency)
- Contribute to observability for the storage engine itself (metrics, tracing, debug tooling)
What you'll bring
- 5+ years in systems/database engineering with strong experience in a systems programming language (Rust, C++). Rust strongly preferred, as it is the language we use.
- Knowledge of database internals is a plus: query engines, storage systems, indexing, and compaction
- Proficiency in systems performance analysis: memory allocation, CPU hotspots, lock contention, async runtimes.
- Familiarity with similar query execution engines is a plus
- Experience with Kubernetes, distributed systems, and cloud object storage is a plus.
- Strong fundamentals in networking, OS concepts, and systems debugging.
Compensation
Salary Range: $185,000-$250,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Canada; Europe; United States; United Kingdom
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Ship state of the art models to production.
Design and implement novel research ideas.
Build elegant training/deployment pipelines.
Join us at a pivotal moment, shape what we build and wear multiple hats as an intern!
Our recruitment process will begin in the upcoming weeks, and we will be carefully reviewing applications and assessing potential candidates for our internships. Should we find a suitable match with your qualifications and our requirements, we will be in touch to discuss the opportunity further and to advance your application to the next stage
Please Note: To be eligible for this position you should be a student currently enrolled in a post-secondary program, available for a full-time 3-6 month internship, co-op, or research work term.
As a Machine Learning Intern, you will:
- Design, train and improve upon cutting-edge models.
- Help us develop new techniques to train and serve models safer, better, and faster.
- Train extremely large-scale models on massive datasets.
- Explore continual and active learning strategies for streaming data.
- Learn from experienced senior machine learning technical staff.
- Work closely with product teams to develop solutions.
You may be a good fit if you have:
- Proficiency in Python and related ML frameworks such as Tensorflow, TF-Serving, JAX, and XLA/MLIR.
- Experience using large-scale distributed training strategies.
- Familiarity with autoregressive sequence models, such as Transformers.
- Strong communication and problem-solving skills.
- A demonstrated passion for applied NLP models and products.
- Bonus: experience writing kernels for GPUs using CUDA.
- Bonus: experience training on TPUs.
- Bonus: papers at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote; Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐ Join Wolt as an English-Speaking Support Associate ⭐
We're on the lookout for full-time (40 hrs/week) Support Associates who speak English fluently to join our amazing Support team and be a part of our Shared Service Center, supporting multiple Wolt countries worldwide.
💙
What you’ll be doing:
As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes. We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting.
🌟
Day-to-day in this role, you’ll:
Handle customer, courier, and merchant inquiries through live chat, phone, and email support
Resolve escalations, operational issues, and time-sensitive cases quickly and professionally
Support multiple Wolt markets, countries, user types, and ticket flows depending on business and queue needs
Maintain a high-quality customer experience by using empathy, clear communication, and Wolt’s tone of voice
Follow internal processes, company policies, playbooks, refund policies, escalation paths, and operational guidelines
Use multiple tools at the same time, including support platforms, communication channels, knowledge bases, and operational tools
Stay up to date with new processes, market changes, training materials, and internal updates
📝 Your profile:
Excellent communication skills and plenty of patience
Persistence, kindness, and empathy help you find the best solution for everyone involved
Great attention to detail and strong focus
You’re not intimidated by complex tasks that require quick thinking and good organization
You handle stressful situations, you multitask, and you can handle multiple incoming interactions with ease
Making fast decisions in challenging moments is one of your strengths
You understand the importance of great customer experience
You’re fluent in both Serbian and English (C1)
You have at least a high school diploma
You are willing to work in shifts, and on weekends, holidays, we operate 24/7
You’re comfortable with new apps and systems
, and adapt quickly to changes
Any previous work experience is welcome, especially in a similar role - but it’s not a requirement! We’ll teach you everything you need to know.
🎁
What’s in it for you:
Fully remote work
Starting salary:
105000 RSD gross + 50% extra pay for weekends, 110% holidays, and 26% night hours (22-06 hours)
5-day work week
60 minutes of paid break time
- You will receive the legally required 30-minute paid break, plus an additional 30 minutes of paid break provided by us as an employee benefit
At least
25 days of paid vacation
, with a possibility for additional paid days off
Private Health
Insurance
15% cashback on your Wolt orders
Access to the
FitPass
program
2-week
structured onboarding
program
Structured mentoring from our Team Leads
Training sessions, workshops, and learning opportunities to enhance your skills
A clear
career development path
, your growth as a Support Associate is our priority! With our support, you’ll have opportunities to grow and build your career within the company
Wolt-wide training programs
Employee Assistance Program
for you and your immediate family
A friendly, tolerant, and inclusive work environment
All necessary equipment for your work (laptop, monitor, headset)
⏱️ Working hours:
Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll be working in 8-hour morning, afternoon shifts or night shifts, including weekends and holidays, depending on business and organizational needs.
💻 T
echnical requirements:
A strong and reliable internet connection and a suitable remote working environment without distractions
This is a fully remote position, but all work must be performed from Serbia only
Candidates must also be available to fully participate in the training and onboarding process
🚀
Next steps:
What to expect from onboarding:
Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor.
We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
⭐
Join Wolt as a Serbian-Speaking Support Associate
⭐
We are looking for
part-time Support Associates
to join our Support team in
Belgrade
!
💙
What you'll be doing:
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery
operations
run smoothly
Developing our support function together with the support
team
as well as other teams within
Wolt
🤓
Our humble expectations:
You have great
communication
skills with a personal touch, and a
customer
-obsessed and
team
-oriented mindset
You are comfortable working hybrid (coming to the office) several days per week
You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You are fluent in Serbian language and you have professional working proficiency in English
🎁
What’s in it for you:
Private Health insurance - for all employees
25+ days of vacation - per year
Wolt
credits cashback benefit - enjoy home deliveries with
Wolt
and receive in return a percentage of your total order value as
Wolt
credits to your own
account
.
Employee assistance program
🚀
Next steps:
If you are excited about working in a high-
growth
environment, taking ownership, and being part of an extremely ambitious
team
, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
Compute https://supabase.com/compute is our newly launched microVM architecture for running agentic workloads, operating alongside our existing Edge Functions https://supabase.com/docs/guides/functions service for server-side TypeScript functions distributed globally at the edge.
We want developers to be able to build truly global applications by distributing both compute and data globally. Infrastructure concerns like regions, cold starts, CPU and memory provisioning should fade into the background so developers can focus on iterating on business logic, and fast, flexible runtimes a growing range of agent-driven code.
We are looking for experienced and passionate engineers to help us go further in this vision.
WHAT YOU’LL OWN
- Help build & architect the Supabase Compute platform, built on Firecracker microVMs.
- Implementing monitoring, alerting, and OpenTelemetry tracing across the runtime, then using that visibility to drive optimizations that improve latency and reliability of the service.
- Working closely with the Firecracker, Deno, and other open-source teams, contributing to upstream and relaying our users' requirements.
- Participating in an on-call rotation to keep Compute healthy in production.
- Help manage and improve features like scheduled functions, background tasks, WebSockets streaming, ephemeral file storage, and custom routing.
- Integrating Compute more tightly with the rest of the Supabase stack — Auth, Postgres, Storage, and Realtime.
- Expanding the Compute runtime to support more use cases (AI inference, MCP servers, hosting simple websites, URL shorteners).
- Improving the DX of developing and debugging Compute locally through the Supabase CLI, including DevTools integration, logging, and production parity.
WHAT YOU’LL BRING
- At least 5 years of backend or systems engineering experience, with strong fluency in Rust and TypeScript.
- Experience with Firecracker, V8 Isolates, Deno, and related runtime isolation technologies .
- Experience operating infrastructure at scale — Kubernetes, AWS (EC2/Lambda/MicroVM), Cloudflare Workers, Redis, or comparable systems.
- A strong vision for how compute and data can be pushed to the edge.
- Bonus: experience building developer-facing CLIs or front-end tooling that sits on top of an infrastructure product.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The DHI Content team builds and maintains Docker Hardened Images: a catalogue of security-hardened system packages, container images and Helm charts designed to be minimal, up to date and safe to use in security-conscious and regulated environments.
This is a supply-chain and open-source maintainer role rather than a conventional backend engineering role. You will work across upstream OSS projects, package and image definitions, Helm charts, Kubernetes, integration tests, vulnerability remediation and the controls that prove content is ready to publish. The work is broad by design: customers should be able to select hardened packages and images and, where relevant, deploy them through hardened charts without the pieces drifting apart.
We are moving DHI content production towards a machine-first factory. Routine work should begin with a machine-produced change and pass through automated build, test, policy and review controls. Engineers add the most value by handling difficult ecosystems, making security judgements, improving standards and turning repeated human corrections into better tooling. You will use AI-assisted engineering extensively, but remain accountable for the evidence and quality behind every result.
As a Senior Supply Chain Security Engineer, you will own substantial content and improvement work from upstream discovery through release and ongoing maintenance. You will be expected to close the loop on customer and security outcomes, not only submit individual definition changes.
SUCCESS IN THIS ROLE LOOKS LIKE
You will succeed by becoming a trusted end-to-end owner for hardened content. Within your first year, you should have delivered complex new or updated DHI content across packages, images and Helm charts, improved the factory or its quality gates, reduced recurring manual work and raised the capability of the engineers around you.
RESPONSIBILITIES
- Author and maintain definitions for hardened system packages and container images, including build steps, upstream tracking, multi-architecture support and reproducibility controls.
- Adapt and maintain upstream Helm charts so they work correctly with DHI images under non-root, restricted and production-shaped Kubernetes security constraints.
- Track upstream releases, semver patterns, monorepos, dependency chains and breaking changes, then make pragmatic decisions about when to update, patch, pin or deviate.
- Triage and remediate vulnerabilities across OS packages, application dependencies, images and charts, including VEX and no-upstream-fix cases that require explicit security judgement.
- Write and improve Go-based integration tests, validators and policy checks that prove packages, images and charts behave correctly in real environments.
- Review human-authored and machine-authored pull requests against DHI standards, distinguish blocking issues from advice and give contributors a clear path forward.
- Improve the DHI Factory by converting repeated work, review corrections and escaped defects into automation, tests, validators and reusable authoring patterns.
- Help classify work into deterministic, specialist and judgement paths so people spend time where their expertise changes the outcome.
- Partner with Product, Security, Support and customer-facing teams to turn demand and incidents into prioritised content and durable improvements.
- Engage constructively with upstream maintainers when hardened deployment requirements expose issues or useful improvements.
- Participate in the team's paid on-call rotation and drive learning from customer escalations, failed builds and content defects.
- Communicate decisions, risks and progress clearly in a remote, async-first environment.
QUALIFICATIONS
REQUIRED
- Strong experience with containers, Linux and Kubernetes in production or production-shaped environments.
- Practical experience reading, adapting or maintaining Helm charts and diagnosing how chart templates, values and workload security settings affect deployment behaviour.
- Experience maintaining software you did not originate, such as Linux packages, container images, open-source integrations, charts or a comparable downstream distribution.
- Strong YAML and configuration-review skills, including care for conventions, consistency and downstream impact across a large catalogue.
- Working knowledge of container and Kubernetes security, including non-root execution, UID and GID, capabilities, filesystem restrictions, image layers and multi-architecture builds.
- Practical programming ability in Go or a comparable language, sufficient to write and review integration tests, validators and content automation.
- Experience tracking upstream releases and reasoning about semver, breaking changes, dependency graphs and reproducible builds.
- A maintainer mindset: you catch drift, improve patterns for the next contributor and consider the effect of a change across many downstream consumers.
- Familiarity with GitHub-heavy open-source workflows, including pull requests, review, release tracking and upstream contribution.
- Comfort using AI-assisted engineering critically while retaining ownership of security assertions, test evidence and release quality.
- A strong operational mindset and clear written and spoken communication suited to a remote, async-first company.
HELPFUL, BUT NOT REQUIRED
- Experience as a maintainer for Alpine, Debian, Fedora, Wolfi, Homebrew or another package ecosystem.
- Helm chart authorship or meaningful contribution to an upstream chart.
- Experience with SBOMs, VEX, SLSA, Sigstore, cosign, provenance or artefact signing.
- Experience with apk, deb, rpm, Go modules, Maven or Gradle, npm, pip, Cargo or other dependency ecosystems.
- Experience building automation for package, image or chart creation, validation and release.
- Experience with FIPS, FedRAMP, PCI or other regulated and security-conscious environments.
WHAT TO EXPECT
FIRST 30 DAYS
- Build context on the DHI catalogue, its package, image and chart definitions, the DHI Factory and the team's definition of done.
- Pair across both image and Helm chart work and ship a useful production change.
- Learn the build, test, signing, publishing and vulnerability-remediation workflows.
- Take part in reviews and an incident, escalation or failed-build learning session.
FIRST 90 DAYS
- Own a complex image and chart addition or update from upstream analysis through release.
- Resolve a meaningful CVE, dependency or compatibility problem with clear evidence and customer impact in mind.
- Improve at least one factory control, integration test, validator or reusable content pattern.
- Review across artefact types and help another engineer take on a broader piece of work.
ONE YEAR OUTLOOK (FIRST YEAR)
- Be a trusted senior owner across hardened packages, images and Helm charts.
- Deliver material catalogue growth or quality improvements without increasing human effort linearly with demand.
- Reduce recurring manual work by moving a class of changes into a proven automated path.
- Improve DHI's security posture, content availability and release reliability for customers.
- Raise review quality and grow the team's ability to work across artefact and dependency ecosystems.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
Canada: CA$210,627 – CA$341,690 + equity
United States: $154,600 – $250,800 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Europe; Brussels; Munich; London; Edinburgh; Paris; Berlin; United Kingdom; France; Frankfurt; Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows.
You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
In this role, you will:
- Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
- Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization
- Travel up to 20–40% to work on-site with customers and partners
You may be a good fit if:
- You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code
- You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute
- You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks
- You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency
- You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs
- You have experience owning the full scope of a use case end-to-end
- You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting
It's a bonus if you have:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Poland; Portugal; Ireland; Germany
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Equity in an early-stage tech company on an incredible trajectory
- Apple hardware
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
- Location specific benefits
nb. We are open to candidates currently living in: Poland, Germany, Portugal, Ireland
Location: London
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality.
We’re looking for a Senior Product Engineer who takes pride in pushing boundaries, obsesses over details, and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Use your strong expertise in TypeScript/Node.js/GCP to move the company and product forward
- Lead projects end-to-end to solve real customer problems
- Architect the systems which power new features to support our high standards of performance, reliability, security and scale, and re-architect existing systems as their scaling demands grow
- Design REST API contracts for both internal and external consumers that are easy to work with
- Represent Attio’s Product & Engineering values both internally and externally
WHAT YOU'LL BRING
- Experience designing scalable, reliable, secure backend systems
- Excellent knowledge of modern Cloud Native systems architecture
- Expertise with Node.js and TypeScript
- A track record of ownership and product delivery
- A proactive, self-motivated problem solving attitude, with a strong passion for advancing and innovating in distributed systems
- The ability to communicate technical ideas to the wider team and influence stakeholders across Engineering, Product and Design
Nice to have:
- Experience contributing to, or participating in open source projects
- An interest or experience in mentoring other members of the team
- Experience working with data-rich backend applications, or processing large volumes of real-time data
- A love for experimenting with new ideas, tools and techniques, and exploring new technologies
WHAT WE OFFER
- Competitive salary of £95,000 to £125,000
- Equity in an early-stage tech company on an incredible trajectory
- 25 days holiday plus local public holidays
- Apple hardware
- Private medical insurance through AXA
- Pension contribution through Hargreaves Lansdown
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for an experienced recruiter to help support our scaling sales, marketing and revenue operations teams. You'll work closely with hiring managers and Sales leadership to build out the team, with a focus on Account Executives. You'll own ambitious hiring goals and get deep on our product and the AI infrastructure space, so you can speak credibly to candidates about what we build and why it matters.
RESPONSIBILITIES
- Full-cycle recruiting: Own Sales hiring goals and process, from role kickoff through offer acceptance
- Sourcing: Work with hiring managers to define what "excellent" looks like for each role, then build pipelines through targeted sourcing and creative outreach
- Candidate experience: Partner closely with recruiting coordination on delivering an exceptional candidate experience, from first reach out to offer close
- Process improvement: Refine and scale our recruiting process to move faster while keeping a high bar
REQUIREMENTS
- 3+ years of full-cycle recruiting experience, ideally at a fast-growing startup with big headcount goals
- Proven track record of high-volume sales hiring, especially Account Executives
- Experience hiring technical sellers, ideally for developer tools, infrastructure, or AI
- Ownership mindset: you take responsibility for a team's hiring goals and fix what's slowing you down
- Strong organization, with the ability to run multiple searches at once
- Clear, direct written and verbal communication
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Americas Remote
Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry.
You don't need email experience to apply.
We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it.
About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better.
A healthy skepticism for "the way things are done"
You bring rigor and creativity. Best practices matter — but never more than forward motion.
What You'll Do
Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards
Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines
Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring
Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth
Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability
Own problems end to end — from architecture and schema design to testing, deployment, and monitoring
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What We're Looking For
7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish
Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load
Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs
Experience with observability tooling and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Nice to have:
Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave
,
unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision.
Application — We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges.
Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.
Location: Amsterdam
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking an experienced
Product Manager
to lead the strategy, development, and
implementation
of the new systems, tools, and business processes that will power the next stage of growth.
Key Responsibilities
Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
Lead the
end-to-end product lifecycle
- from discovery and requirements gathering to release,
implementation into the business process
, and continuous optimization.
Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
Analyze existing business processes and
identify opportunities for automation and improvement
. Re-engineer processes and
implement
new, effective solutions.
Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently.
Qualifications
5+ years
as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering
innovations with positive measurable results.
Proven experience managing internal products, projects, and processes.
Experience leading
cross-functional teams
and delivering impactful results.
Deep understanding of modern product and project management practices.
Good understanding of when development is needed or not needed to solve the problem.
Strong analytical mindset with the ability to make data-informed decisions.
Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes
Strong organizational, planning, and delivery skills are a must.
Excellent communication with
strong stakeholder engagement and alignment skills.
Proven records in
business process analysis, optimization,
and
digital transformation.
Experience in building automations to optimize processes and manual tasks.
Self-driven, highly organized, and comfortable working remotely across time zones.
Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.).
Experience in B2B marketing operations, lead generation, demand generation, or marketing automation
is a plus.
Previous BA experience is a plus.
Fluent in
English
(spoken and written).
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Warsaw, Wrocław, Łódź, Kraków, Gdańsk
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking an experienced
Product Manager
to lead the strategy, development, and
implementation
of the new systems, tools, and business processes that will power the next stage of growth.
Key Responsibilities
Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
Lead the
end-to-end product lifecycle
- from discovery and requirements gathering to release,
implementation into the business process
, and continuous optimization.
Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
Analyze existing business processes and
identify opportunities for automation and improvement
. Re-engineer processes and
implement
new, effective solutions.
Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently.
Qualifications
5+ years
as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering
innovations with positive measurable results.
Proven experience managing internal products, projects, and processes.
Experience leading
cross-functional teams
and delivering impactful results.
Deep understanding of modern product and project management practices.
Good understanding of when development is needed or not needed to solve the problem.
Strong analytical mindset with the ability to make data-informed decisions.
Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes
Strong organizational, planning, and delivery skills are a must.
Excellent communication with
strong stakeholder engagement and alignment skills.
Proven records in
business process analysis, optimization,
and
digital transformation.
Experience in building automations to optimize processes and manual tasks.
Self-driven, highly organized, and comfortable working remotely across time zones.
Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.).
Experience in B2B marketing operations, lead generation, demand generation, or marketing automation
is a plus.
Previous BA experience is a plus.
Fluent in
English
(spoken and written).
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Valencia, Spain
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking an experienced
Product Manager
to lead the strategy, development, and
implementation
of the new systems, tools, and business processes that will power the next stage of growth.
Key Responsibilities
Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
Lead the
end-to-end product lifecycle
- from discovery and requirements gathering to release,
implementation into the business process
, and continuous optimization.
Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
Analyze existing business processes and
identify opportunities for automation and improvement
. Re-engineer processes and
implement
new, effective solutions.
Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently.
Qualifications
5+ years
as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering
innovations with positive measurable results.
Proven experience managing internal products, projects, and processes.
Experience leading
cross-functional teams
and delivering impactful results.
Deep understanding of modern product and project management practices.
Good understanding of when development is needed or not needed to solve the problem.
Strong analytical mindset with the ability to make data-informed decisions.
Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes
Strong organizational, planning, and delivery skills are a must.
Excellent communication with
strong stakeholder engagement and alignment skills.
Proven records in
business process analysis, optimization,
and
digital transformation.
Experience in building automations to optimize processes and manual tasks.
Self-driven, highly organized, and comfortable working remotely across time zones.
Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.).
Experience in B2B marketing operations, lead generation, demand generation, or marketing automation
is a plus.
Previous BA experience is a plus.
Fluent in
English
(spoken and written).
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: Astana, Almaty
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are seeking an experienced
Product Manager
to lead the strategy, development, and
implementation
of the new systems, tools, and business processes that will power the next stage of growth.
Key Responsibilities
Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
Lead the
end-to-end product lifecycle
- from discovery and requirements gathering to release,
implementation into the business process
, and continuous optimization.
Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
Analyze existing business processes and
identify opportunities for automation and improvement
. Re-engineer processes and
implement
new, effective solutions.
Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently.
Qualifications
5+ years
as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering
innovations with positive measurable results.
Proven experience managing internal products, projects, and processes.
Experience leading
cross-functional teams
and delivering impactful results.
Deep understanding of modern product and project management practices.
Good understanding of when development is needed or not needed to solve the problem.
Strong analytical mindset with the ability to make data-informed decisions.
Hands-on experience using and implementing AI tools to automate workflows, validate hypotheses, build prototypes, and optimize products and processes
Strong organizational, planning, and delivery skills are a must.
Excellent communication with
strong stakeholder engagement and alignment skills.
Proven records in
business process analysis, optimization,
and
digital transformation.
Experience in building automations to optimize processes and manual tasks.
Self-driven, highly organized, and comfortable working remotely across time zones.
Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
Proven hands-on experience using AI tools (Claude, ChatGPT, OpenAI, Gemini, or similar) and no-code/low-code (n8n, Zapier, Make, Bubble, Bolt, etc.).
Experience in B2B marketing operations, lead generation, demand generation, or marketing automation
is a plus.
Previous BA experience is a plus.
Fluent in
English
(spoken and written).
What We Offer
Opportunity to shape the backbone systems of a modern, data-driven digital company.
Autonomy to lead meaningful projects from ideation to impact.
A collaborative, innovation-first environment that values initiative and experimentation.
Reduced working hours on Fridays during the summer.
Schedule:
Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of
technology, process innovation, and business growth
- building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region.
We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.
Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.
KEY RESPONSIBILITIES
- Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.
- Responsible for addressing and managing customers' health cases assigned to them.
- Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.
- Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.
- Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.
- Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.
- Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.
- Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.
- Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.
- Collaborate with the Sales team to ensure customer retention, particularly in churn-risk situations.
- Collaborate with Treasury on payment collection for late-paying customers
- Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.
- Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.
REQUIREMENTS
- Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.
- Proven track record of managing multiple customer relationships and driving customer success initiatives.
- Ability to effectively manage customer expectations and any conflicts should they arise.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and trust with customers.
- Analytical mindset with the ability to leverage data to drive insights and decision-making.
- Cross-functional collaboration skills with experience working across departments to achieve common goals.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong organizational skills and attention to detail.
- Passion for customer advocacy and commitment to delivering exceptional service.
- Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.
- Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.
ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS)
- Experience in the HR industry and employment practices spanning multiple countries
YOU'LL ALSO NEED
- A reliable home internet connection (or be able to get one)
- Proficiency in both written and spoken English language is required
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Lilongwe, Malawi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Role Overview
GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomised trial on unconditional cash. To deliver our ambitious plans for scale, we are looking for a Human Resources Manager who can operate as a strategic, agile thought partner to the Country Director someone with a strong grasp of Malawi labour law and demonstrated, hands-on experience across the HR lifecycle, who is just as comfortable advising on organisational design and workforce risk as they are personally running payroll and compensation. The HR Manager ensures that GiveDirectly Malawi attracts, develops, and retains the talent needed to deliver on our mission, focus on the strategic and technical work that most shapes the organisation's ability to perform.
The role will reward exceptional interpersonal skills, sound judgement in navigating people and organisational challenges, and a deep commitment to building a workplace where staff feel supported, valued, and connected to the work. As GiveDirectly continues to scale, this role ensures that our people practices are consistent, compliant, and fit for purpose, balancing the pace of a fast-growing organisation with the rigour and care that good HR demands and doing so with the agility to build or improve systems rather than simply administer the ones already in place. The HR Manager will play a critical role in strengthening the infrastructure of the country office, designing and improving systems for recruitment, onboarding, performance management, and staff development that can grow with the organisation. This position also plays an important role in safeguarding organisational culture and integrity, supporting leadership in upholding GiveDirectly's values and ensuring staff experience reflects the standards we set for ourselves.
Strategic Partnership & Talent Management
Serve as a strategic thought partner to the Country Director on organisational design, workforce planning, and people-related risk
Own the end-to-end recruitment process for all open positions in Malawi, partnering with hiring managers to define role requirements, develop job descriptions, and build targeted sourcing strategies that attract strong candidates from various talent pools.
Lead candidate screening and selection, including structured CV reviews, interview coordination, and skills assessments where relevant, ensuring a consistent, respectful, and efficient experience for all candidates from application through to offer.
Lead periodic salary benchmarking exercises using credible market data and sector comparators, producing clear analysis and recommendations to ensure GiveDirectly's compensation remains competitive, internally equitable, and aligned with local labour market realities.
Drive professional development planning across the team, working with managers and staff to identify individual growth needs, co-create learning plans, and source, coordinate, and evaluate training interventions both internal and external that build capability at every level of the organisation.
Payroll & Compliance
Personally manage payroll, ensuring salaries, relevant allowances, and other entitlements are processed accurately, on time, and in compliance with both internal policies and local labour regulations
Act as the primary point of contact for staff on HR policy questions, providing clear, fair, and consistent guidance, and lead the management of disciplinary and grievance processes in line with GiveDirectly's HR manual and Malawi labour law.
Design and continuously improve a structured onboarding programme for all new hires, covering orientation on GiveDirectly's HR manual, policies, and organisational values, as well as seamless set-up of benefits enrolment, payroll, and system access from day one.
Actively identify opportunities to modernise or automate HR processes
Administration & Record-Keeping (in partnership with the HR Associate)
.
Set direction and quality standards for staff benefits administration, leave management, and timesheet processes, with the HR Associate handling day-to-day coordination, vendor liaison, and record maintenance.
Maintain oversight of accurate, confidential, and audit-ready personnel files for all staff, ensuring records are kept in line with GiveDirectly's data policies, local labour regulations, and best-practice HR record-keeping standards.
Performance Management & Tracking
Provide support during the performance review cycle including stakeholder communications, documentation, and ensuring HR systems and records are promptly updated to reflect any changes in role, title, or compensation.
Work closely with the Country Director and line managers to identify and action professional development opportunities for staff, tracking individual development plans and following up to ensure commitments translate into tangible growth.
Organisational Culture & Engagement
Take ownership of planning and delivering a calendar of team-building activities and staff engagement events that strengthen relationships, sustain morale, and reinforce a sense of shared purpose across the Malawi team.
Proactively generate and champion initiatives that bring GiveDirectly's culture and values to life, embedding them into key moments across the employee lifecycle including hiring, onboarding, performance conversations, and team gatherings.
Serve as a trusted culture steward, creating regular channels for staff to share feedback, surfacing themes and insights to leadership, and helping the organisation stay responsive to the needs and sentiment of its people.
Desired Qualifications
5–7 years of progressive experience in operations, with demonstrable exposure to human resources management, ideally within an international development, NGO, or high-growth organisation context candidates from fast-paced or tech-enabled environments are encouraged to apply
Direct, hands-on payroll and compensation experience able to personally run payroll and lead benchmarking exercises, not only oversee others doing so.
A track record of building, redesigning, or modernising an HR process or system, ideally including use of automation or digital tools, rather than solely administering existing ones.
Degree in a relevant field (e.g. Human Resources Management, Business Administration, Operations Management, or equivalent).
Strong alignment with GiveDirectly's values and a genuine commitment to the organisation's mission.
Proven experience managing HR functions including recruitment, onboarding, performance management, employee relations, and compliance with local labour law.
Comfortable operating in fast-paced, ambiguous environments where success requires adaptability, sound judgement without a ready-made playbook, and a significant degree of learning by doing.
Experienced people manager with a track record of building high-performing teams, delivering results through others, and establishing strong management systems and processes.
Collaborative management style with excellent interpersonal skills and the ability to build trust across diverse teams and stakeholders at all levels.
Exceptional written and verbal communication skills, with the ability to tailor messaging effectively for a range of audiences including field teams, local and global leadership, regulatory authorities, and external service providers.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
ОфисseniorSan Francisco, CA
Зарплата не указана
УдалённоСтажёрCanada; Europe; United States; United Kingdom
Зарплата не указана
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