Location: Remote
Workplace: Remote
ABOUT YOU
As Constructor.io http://Constructor.io’s Sales Development Representative (SDR), you’ll be crucial to driving lead generation activities for Constructor. You’ll be expected to become intimately familiar with Constructor’s product offering and key differentiators in the search space. You’re looking to contribute in an entrepreneurial environment and will enjoy access to the founders and leaders in other functional groups.
You love technology, understand Software as a Service, and are excited to take a key role in contributing to the success of a fast-growing startup. You are an excellent communicator and enjoy getting to know customers out of genuine interest and concern for their needs.
You’ll work with our outbound automation system to find leads, send emails, use Linkedin Sales Navigator, generate interest, and schedule sales calls. As the point of first contact in our sales process, you’ll be the face of Constructor to new business opportunities. You’ll qualify leads, gather as much information about the prospect as you can, and work with our sales team to close the sale. If you’re awesome, you’ll grow into an Account Executive position by taking on progressively more account responsibilities.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
ABOUT THE POSITION
- Take ownership of building top-of-funnel sales opportunities for the sales team by sourcing and qualifying business prospects.
- Manage a high volume of activity, including emails, Linkedin Sales Navigator, and calls, with the ultimate goal to set meetings with qualified customers to discuss our services.
- Critically evaluate our sales process and service to give us feedback on what resonates with customers and what doesn't.
- Collaborate closely with the rest of the sales team to ensure success down-funnel and better inform lead generation activities based on deals won and lost.
- Experiment and iterate to create high-converting, personalized customer introductions explaining our services.
- Manage sales lead data in Salesforce to provide visibility to optimize lead generation activities.
REQUIREMENTS
- 1-2 years experience in sales or sales development.
- A proven track record of sales success at tech companies, large or small.
- A true passion for the products we're building, including good working knowledge of APIs, data, and web technology.
- Basic comfort working with sales tools (e.g. Salesforce and high-end email automation toolsets).
- Fluent in Spanish and / or Portuguese
BENEFITS
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
🏥 Company sponsored US health coverage (100% paid for employee)
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Dallas, TX
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a controls and OT network engineer who has seen what happens when the network is treated as an afterthought, and you want a seat at the table when the decisions are actually made. You have built and supported networks that could not be allowed to fail, and you are ready to move upstream to the owner’s side of a large capital program, where one early call gets locked into drawings, procurement, and a GMP. You hold a position with conviction and change it when the evidence says so. You can walk a design firm through a markup, walk a finance partner through a cost tradeoff, and do both in the same afternoon
What You’ll Do:
Every Galaxy campus depends on a controls network that ties cooling, electrical, and monitoring systems together, and it has to behave the same way at the next site as it does at the last one. As Data Center Controls Network Engineer, you will sit within Galaxy’s Pre-Construction team and act as the owner’s technical voice on OT networking, from the point a site is acquired through GMP handoff to construction. You will begin with the Helios campus in Texas and carry what you learn into the sites that follow, working with Galaxy’s pre-construction, design and engineering, construction, and operations groups and with the design firms, integrators, and suppliers they engage. Clear standards and the freedom to make decisions inside them are how we work. This role is based in Dallas, TX on a hybrid schedule, with periodic travel to campuses and vendor sites.
Key Responsibilities:
Set the Owner’s Position: Turn tenant, power, and cooling requirements into a written OT network position that design firms and the general contractor can build from, so key decisions are made once and made early.
Build the Galaxy Playbook: Create the standards, typical details, and repeatable design packages that let each new campus start from what worked on the last one.
Shape the Bid List: Write technical scopes and support RFQ and RFP cycles for controls integrators, network and controls equipment suppliers, design consultants, and commissioning agents. Level the bids and recommend awards.
Challenge the Design: Review each design milestone for topology, IP and VLAN planning, segmentation, redundancy, and monitoring coverage, and drive comments to closure before drawings are issued for construction.
Connect the Disciplines: Work shoulder to shoulder with electrical, mechanical, IT, and security leads and with pre-construction project managers so the controls network matches what the power, cooling, and tenant requirements actually call for.
Get Ahead of Equipment: Work with the OFCI procurement and logistics teams to lock specifications, lead times, and delivery sequence for network and controls hardware so no site is ever waiting on a switch.
Draw the Line Between OT and IT: Agree on the boundary between the OT and corporate networks, remote access for vendors and tenants, and firewall rules with Galaxy IT and security before the design is frozen.
Make Testing Contractual: Build acceptance criteria and test requirements for factory, site, failover, and integrated systems testing into scopes and commissioning plans, so proof of performance is a contract requirement rather than a favor.
Vet Equipment Early: Check submittals, firmware selections, and baseline configurations against Galaxy standards, and catch mismatches in the office instead of in the field.
Plan for the Operators: Write down what operations will have to live with, including change control, configuration backups, firmware management, monitoring, and rollback procedures, before the design is final.
Put Numbers on It: Give technical input to budgets, GMP pricing review, and schedule for controls and network scope, and surface cost, schedule, and value-engineering effects as early as possible.
Pass the Baton: Deliver the design basis, open items, and lessons learned to construction and commissioning teams, and stay available to them through early construction.
What We’re Looking For:
Bachelor’s degree in electrical engineering, computer engineering, network engineering, or a related technical field.
7+ years designing, delivering, and supporting OT or industrial networks where downtime is not acceptable, such as data centers, utilities, manufacturing, or other critical facilities.
Solid grounding in segmented network design, including VLAN and VRF strategy, access control, and redundant paths, with the judgment to know how much resilience a given system actually needs.
Understanding of how building management, electrical power monitoring, and SCADA systems are architected, and what they demand of the network underneath, including time synchronization and telemetry from power and cooling equipment.
Practical experience with firewalls, VPNs, and secure remote access in OT environments, including how vendor and tenant access is granted and controlled.
Experience reading drawings and specifications, reviewing design submissions, and writing technical scopes, ideally from the owner’s or designer’s side of a large capital project.
Exposure to commissioning and acceptance testing, and the ability to turn field lessons into requirements the next project can use.
Comfort working with incomplete information, including sites at different stages and decisions that have to be made before every answer is in.
Based in or near Dallas, TX, with a hybrid schedule and periodic travel to campuses, vendors, and project sites.
Bonus Points:
Strong written and verbal communication, with a record of making complex technical subjects clear to engineers, executives, and vendors alike.
Experience developing RFQs and RFPs, leveling bids, or selecting vendors for technical scopes.
Working knowledge of delivery models such as GMP and of how design decisions drive cost and schedule.
Professional networking or security credentials, such as CCNP, PCNSE, GICSP, or ISA/IEC 62443.
Experience supporting multiple sites or campuses and keeping them consistent with one another.
Sound judgment under pressure and a willingness to disagree openly and raise issues early and honestly
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs seeks a dynamic Manager for our Solutions Architects team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Solutions Architects, you will help lead a distinguished group of technologists, adept at leveraging Grafana products. You will collaborate directly with our key clients to deploy and enhance Grafana technologies, championing observability best practices. You will also work directly with the Professional Services leadership team to drive continuous improvement and operational rigor.
This role will collaborate closely with Sales, Support, Customer Success, and Product teams to build resilient observability solutions aligned with customer and business objectives. This role involves crafting Statements of Work (SOWs), advocating for technological advancements to the Products team, resourcing and managing customer projects, driving operational scale, and managing customer escalations.
What You’ll Be Doing:
As a member of the Grafana Professional Services team, you will manage a team of Solutions Architects, ensuring members are effectively utilized and driving successful customer outcomes.
Ensure team success in designing and building outcomes on the Grafana technology stack.
Build educational programs that enhance customer capabilities of the Grafana technology stack.
Advise on sales strategies that drive high adoption rates, improved renewal percentages, and ultimately increased revenue.
Build lasting customer relationships to enable them to be Grafana advocates and reference able customers.
Balance operational management with direct technical contributions to stay close to the evolving Grafana technology stack.
What Makes You a Great Fit:
3+ years of managing a Solutions Architecture team in a related space
5+ years design/implementation/consulting experience with distributed applications
3+ years of experience in infrastructure architecture, database architecture, applications, and networking, or similar technologies.
2+ years of experience in technology/software pre-sales or technical consulting
Located in EST
Working knowledge of software development tools and methodologies
Presentation skills with comfort speaking to customers and executives
Experience building/maintaining observability solutions
Excellent communications and writing skills.
K8’s
Linux experience (2+ years in a company)
Shell scripting, API knowledge
Observability (monitoring) as a background would be huge
High emotional intelligence with a thoughtful approach to client escalations, cross-functional negotiations, and team empathy.
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $184,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for
Senior
Commercial Account Executive
who will be responsible for prospecting and growing existing business across the
North East
region
. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
3+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Adaptable and with demonstrable experience in high velocity technology companies
Experience using Salesforce
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are hiring an Engineering Manager to lead the Device Trust Platform team, the group responsible for the lower-level platforms that power 1Password Device Trust and that will, over time, underpin Device Security and the broader 1Password security platform. These systems ingest, process, and store a high volume of telemetry from the devices our customers depend on. Our customers expect this to work with Tier 0 reliability: the services this team owns are always on, and when something fails, it fails over without anyone noticing.
This is an end-to-end team responsible for the data pipelines, storage systems, and infrastructure that keep the product reliable at scale, as well as the application code that runs on top of them. You will lead a group of senior and staff engineers who are already deep in this architecture, and you will grow the team over time, adding engineers as the platform's scope expands and onboarding new hires into a team with high operational standards.
You will be responsible for the resiliency and reliability of our applications. That means owning availability targets, incident response, capacity, and the architectural decisions that keep a multi-region system honest. It also means running a healthy engineering team: planning, design reviews, career growth, and hiring. The role reports to the Senior Manager, Engineering for Device Trust.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 3+ years managing and mentoring software engineering teams, including senior and staff engineers, with a track record of engineers growing in scope and seniority under your leadership.
- A strong background in the infrastructure behind highly reliable, high-volume data systems: ingestion pipelines, streaming or queueing systems, large datastores, and the operational tooling around them.
- Hands-on experience operating multi-region systems with failover and redundancy, and owning availability for a service customers treat as critical: SLOs, incident response, postmortems, and the follow-through that keeps incidents from recurring.
- Experience owning production observability: instrumentation, dashboards, alerting, and using telemetry to drive reliability and capacity decisions. Datadog experience is strongly preferred.
- Significant hands-on development experience and strong technical judgment: you can review the code your team writes and partner with staff engineers on architecture and system design.
- Demonstrated success leading a hybrid team that spans infrastructure and application engineering on one roadmap.
- A leadership style grounded in empowering the team: you set direction, clear the path, and defer to the engineers closest to the problem, staying calm and structured under pressure.
- Excellent communication with technical and non-technical stakeholders, including explaining reliability risk and trade-offs to product and leadership partners.
Bonus points for:
- Experience with Ruby on Rails applications at scale, or with Go services and agent-based data collection.
- Experience with osquery, endpoint telemetry, or other device-data pipelines.
- Experience running Kubernetes-based platforms on AWS or another major cloud, including infrastructure-as-code.
- Experience managing remote and distributed teams.
- Experience building systems that balance rapid iteration with enterprise-grade security and compliance requirements.
- Deep experience with Datadog, including APM, log management, custom metrics, and SLO-based monitoring.
What you can expect:
TEAM LEADERSHIP
- Lead, coach, and grow a team of senior and staff engineers who own the platform layer of Device Trust, measuring your success by the team's success rather than your own visibility.
- Hire, onboard, and integrate new engineers as the team grows and as Device Security and other 1Password products come to depend on these platforms.
- Give engineers room to design the solutions they believe are right for customers, while holding them accountable to outcomes. The team closest to the problem makes the technical call; you make sure they have the context, time, and support to make it well.
- Spend your time listening and removing obstacles: unclear priorities, missing context, cross-team dependencies, and process that slows the team down. Advocate for the team's needs with leadership and partner teams.
- Support career development through regular feedback, mentorship, and growth planning, including the path from senior to staff.
- Foster a culture of ownership, trust, and psychological safety, where incidents produce learning rather than blame, and lead by example on transparency, follow-through, and humility.
RELIABILITY AND OPERATIONS
- Own the reliability and resiliency of Device Trust applications and the platforms beneath them, against a Tier 0 expectation from customers.
- Define and maintain SLOs, error budgets, and the monitoring and alerting that make them meaningful.
- Lead the on-call program for the team: rotation design, escalation paths, and runbooks that let any engineer respond with confidence.
- Run incident response and blameless postmortems, and drive remediation work to completion.
- Plan and execute multi-region failover, disaster recovery, and capacity work, and verify it with regular exercises rather than assumptions.
OBSERVABILITY
- Own observability for the Device Trust platform as a product in its own right: metrics, logs, traces, and the dashboards, monitors, and SLOs built on them in Datadog, our observability platform.
- Continue the work already underway on the team to instrument services end to end, so that latency, throughput, error rates, and data freshness are visible per customer, per region, and per pipeline stage.
- Make the health of the platform legible to people outside the team, including support, product, and leadership, through dashboards and status reporting that answer "is it working" without an engineer in the loop.
- Treat alert quality as an engineering problem: reduce noise, tie alerts to SLOs, and ensure every page has a runbook and an owner.
- Use observability data to drive capacity planning and to find reliability risk before it becomes an incident.
TECHNICAL DIRECTION
- Partner with staff engineers to evolve the data ingestion, processing, and storage architecture so it scales ahead of customer growth.
- Set the technical direction for how these platforms generalize to serve Device Security and future products, not only Device Trust.
- Maintain a high bar for performance, security, and data integrity in a security-first enterprise environment.
- Identify and mitigate risks introduced by architectural change, migrations, and new dependencies before they reach production.
DELIVERY AND PLANNING
- Scope, plan, and drive execution of platform initiatives with the team, balancing reliability investment against feature work.
- Coordinate cycle planning, design reviews, and project planning so the team ships predictably.
- Cascade priorities, progress, and risk to stakeholders across Device Trust and partner teams, keeping roadmaps transparent.
- Contribute to cross-team and departmental initiatives that raise the reliability bar across the engineering organization.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Augusta, GA, United States
Site Supervisor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Augusta, GA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking an experienced Site Supervisor to oversee access control operations supporting a secure government facility. The Site Supervisor will provide leadership, guidance, and oversight to Access Control Officers while ensuring all security procedures, access control requirements, and facility protection measures are executed in accordance with established policies and customer requirements.
The ideal candidate possesses extensive experience with access control operations, security systems, and personnel supervision in classified environments. This position requires strong leadership, attention to detail, and the ability to maintain operational effectiveness in a fast-paced security environment.
This position is contingent upon contract award.
Key Duties
• Supervise and oversee daily activities of Access Control Officers.
• Ensure compliance with all access control procedures, security policies, and facility requirements.
• Monitor and coordinate personnel access into and out of secure facilities.
• Utilize government-provided security systems and databases, including DISS, to verify access authorizations and maintain security records.
• Provide guidance, training, and operational support to access control personnel.
• Review reports, logs, and security documentation for accuracy and completeness.
• Coordinate responses to security incidents and ensure proper documentation of activities.
• Conduct quality assurance reviews of access control operations and recommend process improvements.
• Serve as the primary on-site point of contact for access control operations.
Requirements
• Must be a U.S. Citizen.
• Must be at least 25 years of age.
• Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) clearance required.
• High school diploma or equivalent required.
• Minimum of 4 years of experience as an Access Control Officer.
• Minimum of 2 years of experience in an Access Control Supervisor or similar supervisory role.
• Experience utilizing security systems such as DISS.
• Current CPR certification required.
• Current AED certification required.
• Demonstrated leadership and team management capabilities.
• Strong written and verbal communication skills.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Meade, MD, United States
Site Supervisor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Fort Meade, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking an experienced Site Supervisor to oversee access control operations supporting a secure government facility. The Site Supervisor will provide leadership, guidance, and oversight to Access Control Officers while ensuring all security procedures, access control requirements, and facility protection measures are executed in accordance with established policies and customer requirements.
The ideal candidate possesses extensive experience with access control operations, security systems, and personnel supervision in classified environments. This position requires strong leadership, attention to detail, and the ability to maintain operational effectiveness in a fast-paced security environment.
This position is contingent upon contract award.
Key Duties
• Supervise and oversee daily activities of Access Control Officers.
• Ensure compliance with all access control procedures, security policies, and facility requirements.
• Monitor and coordinate personnel access into and out of secure facilities.
• Utilize government-provided security systems and databases, including DISS, to verify access authorizations and maintain security records.
• Provide guidance, training, and operational support to access control personnel.
• Review reports, logs, and security documentation for accuracy and completeness.
• Coordinate responses to security incidents and ensure proper documentation of activities.
• Conduct quality assurance reviews of access control operations and recommend process improvements.
• Serve as the primary on-site point of contact for access control operations.
Requirements
• Must be a U.S. Citizen.
• Must be at least 25 years of age.
• Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) clearance required.
• High school diploma or equivalent required.
• Minimum of 4 years of experience as an Access Control Officer.
• Minimum of 2 years of experience in an Access Control Supervisor or similar supervisory role.
• Experience utilizing security systems such as DISS.
• Current CPR certification required.
• Current AED certification required.
• Demonstrated leadership and team management capabilities.
• Strong written and verbal communication skills.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Charlottesville, VA, United States
Site Supervisor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Charlottesville, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking an experienced Site Supervisor to oversee access control operations supporting a secure government facility. The Site Supervisor will provide leadership, guidance, and oversight to Access Control Officers while ensuring all security procedures, access control requirements, and facility protection measures are executed in accordance with established policies and customer requirements.
The ideal candidate possesses extensive experience with access control operations, security systems, and personnel supervision in classified environments. This position requires strong leadership, attention to detail, and the ability to maintain operational effectiveness in a fast-paced security environment.
This position is contingent upon contract award.
Key Duties
• Supervise and oversee daily activities of Access Control Officers.
• Ensure compliance with all access control procedures, security policies, and facility requirements.
• Monitor and coordinate personnel access into and out of secure facilities.
• Utilize government-provided security systems and databases, including DISS, to verify access authorizations and maintain security records.
• Provide guidance, training, and operational support to access control personnel.
• Review reports, logs, and security documentation for accuracy and completeness.
• Coordinate responses to security incidents and ensure proper documentation of activities.
• Conduct quality assurance reviews of access control operations and recommend process improvements.
• Serve as the primary on-site point of contact for access control operations.
Requirements
• Must be a U.S. Citizen.
• Must be at least 25 years of age.
• Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) clearance required.
• High school diploma or equivalent required.
• Minimum of 4 years of experience as an Access Control Officer.
• Minimum of 2 years of experience in an Access Control Supervisor or similar supervisory role.
• Experience utilizing security systems such as DISS.
• Current CPR certification required.
• Current AED certification required.
• Demonstrated leadership and team management capabilities.
• Strong written and verbal communication skills.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Killeen, TX, United States
Site Supervisor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Killeen, TX
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking an experienced Site Supervisor to oversee access control operations supporting a secure government facility. The Site Supervisor will provide leadership, guidance, and oversight to Access Control Officers while ensuring all security procedures, access control requirements, and facility protection measures are executed in accordance with established policies and customer requirements.
The ideal candidate possesses extensive experience with access control operations, security systems, and personnel supervision in classified environments. This position requires strong leadership, attention to detail, and the ability to maintain operational effectiveness in a fast-paced security environment.
This position is contingent upon contract award.
Key Duties
• Supervise and oversee daily activities of Access Control Officers.
• Ensure compliance with all access control procedures, security policies, and facility requirements.
• Monitor and coordinate personnel access into and out of secure facilities.
• Utilize government-provided security systems and databases, including DISS, to verify access authorizations and maintain security records.
• Provide guidance, training, and operational support to access control personnel.
• Review reports, logs, and security documentation for accuracy and completeness.
• Coordinate responses to security incidents and ensure proper documentation of activities.
• Conduct quality assurance reviews of access control operations and recommend process improvements.
• Serve as the primary on-site point of contact for access control operations.
Requirements
• Must be a U.S. Citizen.
• Must be at least 25 years of age.
• Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) clearance required.
• High school diploma or equivalent required.
• Minimum of 4 years of experience as an Access Control Officer.
• Minimum of 2 years of experience in an Access Control Supervisor or similar supervisory role.
• Experience utilizing security systems such as DISS.
• Current CPR certification required.
• Current AED certification required.
• Demonstrated leadership and team management capabilities.
• Strong written and verbal communication skills.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Belvoir, VA, United States
Site Supervisor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Fort Belvoir, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking an experienced Site Supervisor to oversee access control operations supporting a secure government facility. The Site Supervisor will provide leadership, guidance, and oversight to Access Control Officers while ensuring all security procedures, access control requirements, and facility protection measures are executed in accordance with established policies and customer requirements.
The ideal candidate possesses extensive experience with access control operations, security systems, and personnel supervision in classified environments. This position requires strong leadership, attention to detail, and the ability to maintain operational effectiveness in a fast-paced security environment.
This position is contingent upon contract award.
Key Duties
• Supervise and oversee daily activities of Access Control Officers.
• Ensure compliance with all access control procedures, security policies, and facility requirements.
• Monitor and coordinate personnel access into and out of secure facilities.
• Utilize government-provided security systems and databases, including DISS, to verify access authorizations and maintain security records.
• Provide guidance, training, and operational support to access control personnel.
• Review reports, logs, and security documentation for accuracy and completeness.
• Coordinate responses to security incidents and ensure proper documentation of activities.
• Conduct quality assurance reviews of access control operations and recommend process improvements.
• Serve as the primary on-site point of contact for access control operations.
Requirements
• Must be a U.S. Citizen.
• Must be at least 25 years of age.
• Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) clearance required.
• High school diploma or equivalent required.
• Minimum of 4 years of experience as an Access Control Officer.
• Minimum of 2 years of experience in an Access Control Supervisor or similar supervisory role.
• Experience utilizing security systems such as DISS.
• Current CPR certification required.
• Current AED certification required.
• Demonstrated leadership and team management capabilities.
• Strong written and verbal communication skills.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Belvoir, VA, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Fort Belvoir, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Killeen, TX, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Killeen, TX
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password.
As a Senior Implementation Consultant, you will lead the technical deployment and customer enablement of 1Password's product suite for our largest and most strategically important enterprise customers. You will own the hands-on configuration and rollout of Enterprise Password Manager, SaaS Manager, Device Trust and Unified Access while delivering tailored, high-impact training that drives deep adoption and long-term customer value. Partnering with a Project Manager, Technical Account Managers, and Solutions Architects, you will be the trusted authority in each engagement, bringing both advanced product expertise and sharp business acumen to complex, high-visibility deployments. You will approach your work as an AI builder by actively developing AI-powered workflows and automation to scale your impact, accelerate outcomes for customers, and raise the standard for what implementation excellence looks like at 1Password.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
What we're looking for:
- Excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
- Excellent communication in Spanish is a plus
- 6+ years of experience in a technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function, with a demonstrated track record of leading enterprise software deployments for large, complex, or strategically critical organizations
- Advanced technical expertise and hands-on experience deploying SaaS products in enterprise environments, including deep working knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks
- Expert-level understanding of the business cases for enterprise security, IT operations, and SaaS governance tools and able to fluently navigate both technical and strategic conversations with IT administrators, security teams, and C-suite stakeholders
- Demonstrated ability to independently manage complex, high-visibility enterprise engagements with multiple competing priorities, maintaining quality, customer satisfaction, and delivery timelines
- Proven ability to design and deliver advanced, engaging virtual training and enablement programs for enterprise customers, including technically sophisticated administrators and executive audiences
- Excellent verbal and written communication and presentation skills, with the ability to influence cross-functional leadership and serve as a trusted advisor to senior customer stakeholders
- Strong judgment in identifying and resolving technical issues, with the ability to lead de-escalation efforts and drive outcomes autonomously
- A builder's mindset toward AI. You actively develop with AI tools and automation, creating workflows, solutions, and accelerators that meaningfully improve how you and your team work; you are not a casual user but a practitioner who builds
- Experience mentoring and coaching peers and junior team members, sharing expertise and elevating the capability of those around you
- Familiarity with SCIM, AD/LDAP, CLI, SSO, BYOD, MDM, SaaS discovery, and device posture concepts
- Bonus: Familiarity with 1Password or experience deploying identity and access management, password management, device trust, or SaaS management solutions at enterprise scale
What you can expect:
- Drive the successful technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust (and Unified Access as it becomes available) for large, complex, and strategically important enterprise customers, owning hands-on configuration, integration, and validation through to a successful launch
- Partner with the assigned Project Manager to align on timelines, dependencies, and internal coordination. You own the technical delivery and customer enablement while the Project Manager owns project coordination; together you ensure a seamless, high-quality customer experience
- Collaborate closely with Technical Account Managers and Solutions Architects to assess customer environments, align on architectural decisions, and design implementation approaches that meet both technical requirements and business objectives
- Build deep knowledge of each customer's environment, security posture, business goals, and user workflows in order to design deployment strategies and training plans that accelerate adoption and deliver measurable outcomes
- Deliver advanced, customized virtual training sessions for enterprise administrators and end users across all deployed 1Password products while adapting instructional approaches to technically diverse audiences and highly complex organizational environments
- Serve as a trusted advisor and subject matter expert for customers and internal stakeholders alike, translating complex technical concepts into clear business value for audiences ranging from IT and security teams to executive leadership
- Manage escalated situations on complex or sensitive implementations, working cross-functionally with internal teams and engaging directly with customers to de-escalate and drive the best possible outcome
- Exercise independent judgment in identifying and mitigating implementation risks, developing and executing resolution strategies proactively and keeping all relevant stakeholders informed
- Stay ahead of product updates, new features, and evolving integrations across our products and applying that knowledge immediately in customer engagements and sharing it with the broader team
- Develop and maintain advanced implementation playbooks, training curricula, and enablement resources (including configuration guides, deployment frameworks, and possibly video content) that elevate the capabilities of the entire Implementations and Onboarding team
- Mentor Implementation Managers and other junior team members, sharing deep product expertise, enterprise deployment strategies, and insights gained from working with our most demanding customers
- Influence team operations by leveraging lessons from complex engagements to recommend and drive improvements to team practices, processes, documentation, and the overall customer journey
- Build with AI not just use it. Actively develop AI-powered workflows, automation, and tools that improve your own delivery, help customers achieve faster time-to-value, and create scalable solutions the broader team can adopt
- Contribute significantly to the growth strategy of the Implementations function, identifying opportunities to evolve how we deploy and enable customers at scale
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
UK-based roles only: The annual base salary for this role is between £61,000 GBP and £88,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Augusta, GA, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Augusta, GA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Fort Meade, MD, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Fort Meade, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Charlottesvile, VA, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Charlottesville, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Switzerland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Switzerland
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In Switzerland, the OTE (On-Target Earnings) compensation range for this role is CHF 206,000 - CHF 246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Dallas, TX
United States (Remote)
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