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Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Technical Advisor to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region. You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success. Responsibilities Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges. Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases. Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer. Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap. Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights. Requirements 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus. Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix). Experience in managing technical relationships with enterprise customers. Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. Advanced English. Proactive, customer-first mindset with strong ownership culture. Professional competencies Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies. Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs. Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships. Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services. Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency. What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Задачи: • развивать стратегию и roadmap кредитной платформы; • отвечать за продукт от гипотезы до результата; • улучшать unit-экономику скоринга; • вместе с рисками и DS развивать систему принятия кредитных решений; • работать с инженерами, аналитиками и C-Level. Требования: • 5+ лет опыта в продукте; • опыт в финтехе и кредитовании; • понимание кредитных рисков и портфельных метрик; • уверенный SQL и умение самостоятельно работать с данными; • умение брать ownership и отвечать за результат. Особенности: Масштаб — миллионы скоринговых решений и $1B+ выдач, решения команды влияют на экономику кредитного бизнеса всего холдинга. Возможность влиять на архитектуру кредитного бизнеса и видеть эффект решений в P&L.

Компания РУСАЛ — один из крупнейших в мире производителей алюминия и глинозема. Проекты связаны с цифровизацией производственных процессов алюминиевой отрасли. Возможен удалённый формат работы или гибридный в Москве.

Задачи: — Разрабатывать и скриптовать игровые элементы в Unreal Engine 5 (Blueprints); — Готовить и актуализировать дизайн-документацию; — Взаимодействовать с командами гейм-дизайнеров, программистов и тестировщиков для создания увлекательных игровых механик; — Внедрять новые игровые функции: от формулировки спецификаций до реализации совместно с другими командами. Требования: — Опыт работы в гейм-дизайне от 2 лет; — Отличное знание Unreal Engine, уверенное владение Blueprints; — Навыки создания и скриптинга игровых объектов; — Глубокое понимание жанров RPG, action и шутеров от третьего лица, опыт их анализа и проработки механик; — Участие в разработке коммерческих игровых проектов (желательно RPG, action, шутеры от третьего лица), минимум один из которых вышел на крупной платформе (Steam, Google Play и др.); — Опыт написания и внедрения дизайн-документации; — Практический опыт разработки игровых и боевых механик. Условия: — Комфортный график работы и возможность подстраивать рабочее время под себя, работать удаленно из любого города. — Сильное комьюнити внутри. — Среда для развития: работа плечом к плечу с лучшими профессионалами.

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. What You’ll Do - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams What You Need - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion For candidates located in NYC or SF,  the pay range for this role is $167,000 - $220,000.  For candidates located in all other locations, the pay range for this role is $150,000-$206,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Компания Леста Игры, разработчик игр, создавший такие проекты, как «Мир танков», «Мир кораблей», Tanks Blitz, ищет Technical Project Manager. Офис находится в Минске, Москве или Санкт-Петербурге.

Задачи: — Разрабатывать новое поколение карточных продуктов Salmon, включая интеграцию Apple Pay, Google Pay, виртуальные и одноразовые виртуальные карты. — Работать с эмиссией и обработкой карт, платежами в электронной коммерции и 3-D Secure, управлять полным жизненным циклом карты. — Полностью отвечать за доставку продукта, координируя работу инженерных команд, QA, внутренних подразделений и внешних поставщиков от запроса бизнеса до выпуска в производство. — Проектировать новые функции и сервисы для роста продукта и улучшения операций. — Разрабатывать и улучшать API и системные интеграции как с нуля, так и на существующих сервисах. — Писать техническую документацию для разработчиков. — Строить и управлять интеграциями с внутренними командами и внешними платежными провайдерами. — Ставить задачи разработчикам и QA в Jira и Confluence, инициировать и проводить процесс релиза. — Мониторить производительность сервиса после релиза и решать инциденты в продакшене. Требования: — Опыт не менее 3 лет в роли технического продакт-менеджера или системного аналитика, желательно в финтехе или банковской сфере. — Практический опыт работы с платежными сервисами или системами, понимание взаимодействия эмитентов, эквайеров и платежных систем. — Глубокие знания микросервисной архитектуры и системного дизайна. — Опыт проектирования API и интеграций с нуля. — Уверенное владение SQL. — Опыт анализа и решения инцидентов в продакшене. Условия: — Владение продуктом и гибкий график. — Опционный план с четырехлетним вестингом и 25% клиффом после первого года. — Полностью удаленная работа с основными часами коллаборации с 12:00 до 18:00 по манильскому времени (UTC+8). — Предоставление инструментов и оборудования компанией. — Медицинская страховка для сотрудника и семьи с софинансированием или возмещением в зависимости от местоположения. — Доступ к внутреннему специалисту по психическому здоровью. — 22 дня отпуска, государственные праздники Филиппин и 15 больничных дней. — Возможности для роста и обмена опытом через внутренние митапы, внешние конференции, выступления и публикации. — Спонсируемые компанией поездки в Манилу для личных встреч с командой. — Возможность для высокоэффективных команд получить неделю в пляжном доме в Юго-Восточной Азии. Компания является работодателем с равными возможностями, принимает решения о найме на основе навыков, опыта и потенциала.

Задачи: — Управление разработкой AI-платформы: приоритизация бэклога в связке с бизнес-требованиями, координация команды и смежных подразделений, доставка ПО в промышленную эксплуатацию; — Владение продуктовыми метриками: конверсионная воронка и метрики качества (доля выживших роботов, возврат пользователей, оборот на клиента); — Согласование состава KPI с заказчиком; — Организация процесса разработки с ИИ-агентами: стандарты, чек-листы, правила проверки сгенерированного кода; — Оценка трудоёмкости, планирование ресурсов, прогноз сроков; — Техническое лидерство: участие в проектных решениях, code review, ведение технической документации по стандартам Банка; — Взаимодействие с юристами, комплаенсом, ИБ и других подразделений Банка. Требования: — Опыт управления инженерной командой на крупных IT-проектах от 3-х лет; собственный опыт работы разработчиком, аналитиком или QA — сильное преимущество; — Понимание экономики и регуляторных ограничений финансовых продуктов, либо готовность быстро в них разобраться (ФЗ-152, требования ЦБ); — Уверенное владение инструментами разработки с ИИ-агентами: опыт работы с генеративным ИИ, необходимо продемонстрировать на собеседовании; — Понимание архитектуры ПО, баз данных, REST/gRPC, брокеров сообщений; мониторинга и развёртывания; — Опыт работы с Agile/Scrum; JIRA, Confluence, Git; Плюсом: — Опыт вывода в промышленную эксплуатацию систем, созданных с помощью ИИ-агентов; — Собственная full-stack практика; — Опыт в банковской или брокерской сфере. Условия: — Гибридный формат работы; — Белая заработная плата, оформление согласно Трудовому кодексу РФ; — Комфортный старт: 3 месяца плавного погружения под присмотром HR; — Поддержка: IT-отсрочку и консультации HR/юристов; — Прозрачные процессы и открытую коммуникацию; — Работу на лучшем оборудовании без логирования времени, с фокусом на доверии и результате; — ДМС: медицинское страхование за счет компании; — Развитие: индивидуальный план обучения, посещение конференций и митапов, поддержка в развитии карьеры; — Личный бренд: возможность выступать на конференциях, митапах, публикация статей; — Бенефиты: ежеквартальное обновление корпоративных скидок; — Движ: организация вечеринок оффлайн и онлайн, предоставление мерча, проведение конкурсов и челленджей.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We are seeking a highly skilled and analytical Technical Accounting & Financial Reporting Manager to join our dynamic Finance team. Reporting directly to the Senior Manager, Technical Accounting & Financial Reporting, you will play a pivotal role in strengthening our financial framework, shaping accounting operations, and supporting key strategic initiatives as Grafana Labs scales globally. The ideal candidate brings a deep expertise in U.S. GAAP and SEC reporting, thrives when tackling complex, high-judgment accounting areas, and possesses a proven track record of driving process improvements. If you excel at cross-functional collaboration and navigating fast-paced, high-growth environments, this role offers an exciting platform to make a lasting impact. What You'll Be Doing: Prepare and/or review financial statements, supporting work papers, and disclosure checklists to ensure GAAP-compliant, accurate financial reporting, and serve as a key point of contact for the external audit. Own key quarterly and annual financial reporting controls, ensuring they operate effectively and evidence is complete; this is a core part of ensuring the integrity of Grafana’s financial statements. Own the review of complex, judgment-heavy areas, including but not limited to commissions, as part of the month-end, quarter-end, and year-end close process, ensuring transactions are properly accounted for and well-supported. Own technical accounting research on complex and non-recurring transactions, applying GAAP and authoritative literature to reach well-supported conclusions, and draft clear, well-documented memos. Own the evaluation and adoption of new accounting standards, and the ongoing development and maintenance of Grafana’s accounting policies as the business evolves. Proactively identify emerging areas of complexity in the close process and partner with cross-functional teams to ensure timely, accurate resolution. Partner cross-functionally to understand business transactions and clearly communicate accounting and equity-related issues to stakeholders. What Makes You a Great Fit: Big 4 experience (or similar technical accounting advisory background) and CPA certification (or equivalent) required. Deep understanding of U.S. GAAP and SEC reporting requirements, including but not limited to ASC 230, ASC 260, ASC 350, ASC 606, ASC 718, and ASC 805. Experience researching FASB Accounting Standards Codification and Big 4 interpretive guidance. Experience supporting financial reporting controls and external audits. Strong technical, analytical, and communication skills, written and verbal. Ability to lead projects collaboratively in a changing environment, work independently, and manage multiple priorities. Attention to detail and sound judgment in a complex, fast-moving environment. Bonus Points For: Experience with Workiva, NetSuite, and Xactly (or similar commissions tool) Proven track record of applying process automation or data analytics in technical accounting or financial reporting Compensation & Rewards: In the United States, the base compensation range for this role is $130,000 - $154,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes; RSUs help us stay aligned and invested as we scale globally. #LI-Remote Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users. You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment. This role will be hybrid from our London Hub. What you'll do at Figma: Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes We'd love to hear from you if you have: Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers. Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS). Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security. Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch. People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams. While it's not required, it's an added plus if you also have: Experience using Figma's products Background in developer-facing or API-heavy support environments At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Serbia; Almaty; Armenia Workplace: remote ABOUT YOU We're looking for an experienced Technical Animator who is passionate about bringing quadruped characters to life with realistic, believable movement in Unreal Engine. You have a strong understanding of animal biomechanics and locomotion, and you're confident working across the full animation pipeline — from rigging and Control Rig setup to fully optimized, production-ready animation systems for multiplayer gameplay. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Develop and maintain animation systems for quadruped characters Set up Animation Blueprints, State Machines, Blend Spaces, Animation Layers Create and configure IK/FK, Full Body IK, and procedural animation systems Set up locomotion: walk, trot, canter, gallop, turns, starts/stops, jumps Configure blending, additive animations, sync groups, and transitions Work with IK Rig / IK Retargeter and adapt animations between different skeletons Work with motion capture data, cleanup, and retargeting Create and maintain Control Rig tools Fix foot sliding, popping, IK, and blending artifacts Optimize Animation Blueprints, Control Rig, and skeletal animation systems Develop and maintain animation systems for multiplayer projects Work with networked locomotion, prediction, and reconciliation Synchronize Montages and locomotion states in networked gameplay Collaborate with animators, game designers, and programmers Develop and improve the animation pipeline and internal tools REQUIREMENTS 5+ years of experience in technical animation / gameplay animation Hands-on experience with quadruped characters Portfolio with quadruped animation examples — required Strong knowledge of Unreal Engine: Animation Blueprints, Control Rig, IK Rig / Retargeter, Blend Spaces, State Machines Solid understanding of animal biomechanics and quadruped locomotion Experience with rigging, skinning, and skeleton setup Experience with motion capture pipelines Experience with Maya, MotionBuilder, or a similar DCC tool Understanding of root motion, animation curves, notifies, montages, additive animation Experience debugging and optimizing animation systems Understanding of the differences between local and replicated character state Understanding of which animation states/variables should be calculated locally versus driven by replicated gameplay state Understanding of latency, desync, animation popping issues, and ways to minimize them Conversational English Experience working on AA or AAA game projects NICE TO HAVE Experience animating large quadrupeds (not just domestic animals, but heavy/massive locomotion) Motion Matching / Pose Search Full Body IK / procedural locomotion Python / scripting C++ in Unreal Building animation tools Experience optimizing NPC crowds / large numbers of skeletal meshes Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

О компании: AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему. Для кого: Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support. Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов. Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки. Основные задачи: Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения. Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества. Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей. Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов. Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов. Проводить онбординг новых клиентов и сопровождать их в работе с продуктом. Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт. Что ожидаем: Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет. Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами). Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR). Опыт взаимодействия с командой разработки и составления структурированных bug-репортов. Умение объяснять технические вопросы простым языком. Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля. Английский язык — от Upper-Intermediate. Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки. Условия: Работа в стартапе: динамичная среда и быстрые итерации. Оформление: ГПХ (после ИС возможен переход на ТК). Возможность построить Customer Support практически с нуля и влиять на развитие процессов. Высокая автономность и ориентация на результат. Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.

О компании: AI HealthTech стартап создает продукты, которые трансформируют привычные процессы в здравоохранении, делают их более эффективными и меняют мир к лучшему. Для кого: Команда в поиске Technical Customer Support Engineer, который поможет с нуля выстроить современную систему Customer Support. Предстоит не только помогать пользователям решать возникающие вопросы, но и запускать процессы поддержки, настраивать инфраструктуру, создавать базу знаний и постепенно автоматизировать рутинные задачи. В будущем команда планирует активно развивать AI-направление, поэтому будет большим плюсом опыт использования AI-инструментов и low / no-code решений для автоматизации процессов. Пользователи очень разные: от врачей и администраторов клиник до пациентов и корпоративных клиентов. Важно уметь объяснять сложные вещи простым языком, при этом разбираться в технических вопросах и помогать развивать процессы поддержки. Основные задачи: Вести техническую клиентскую поддержку: диагностика проблем, сбор контекста, приоритизация и сопровождение запросов до полного решения. Настроить процессы Customer Support: Service Desk, категории обращений, SLA, маршрутизацию, шаблоны ответов и метрики качества. Создавать и поддерживать базу знаний: инструкции, FAQ и сценарии для разных типов пользователей. Настраивать low / no-code интеграции и автоматизации: связки почты, мессенджеров, CRM, Service Desk и других инструментов. Искать возможности для автоматизации процессов поддержки с помощью AI-инструментов. Проводить онбординг новых клиентов и сопровождать их в работе с продуктом. Работать с командами продукта и разработки: оформлять bug-репорты, воспроизводить проблемы, собирать обратную связь и улучшать пользовательский опыт. Что ожидаем: Опыт работы в Customer Support, Technical Support, Customer Success или смежной роли от 2 лет. Опыт работы с Service Desk системами (Omnidesk, Jira Service Management, Intercom или аналогами). Понимание процессов поддержки, SLA и ключевых метрик (FRT, TTR, CSAT, FCR). Опыт взаимодействия с командой разработки и составления структурированных bug-репортов. Умение объяснять технические вопросы простым языком. Самостоятельность, высокий уровень ответственности и желание строить процессы практически с нуля. Английский язык — от Upper-Intermediate. Будет плюсом опыт использования AI-инструментов, а также low / no-code платформ (n8n, Make, Zapier и др.) для автоматизации процессов поддержки. Условия: Работа в стартапе: динамичная среда и быстрые итерации. Оформление: ГПХ (после ИС возможен переход на ТК) Возможность построить Customer Support практически с нуля и влиять на развитие процессов. Высокая автономность и ориентация на результат. Взаимодействие с сильной командой инженеров, продуктовых специалистов и экспертов в области медицины.

Задачи: — архитектура и SaaS-инфраструктура — LLM-оркестрация (мульти-провайдерная) — crawling и очереди — аналитика — безопасность Требования: — Senior Full-Stack / Tech Lead с продуктовым мышлением — готовность самостоятельно принимать архитектурные решения Условия: — роль сооснователя — значительная доля в компании — полная техническая автономия

Работаем полностью удалённо.