Location: Remote, Worldwide; Croatia; Serbia; Germany; Austria; Zurich, Switzerland
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Bosnian (Cyrillic) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Bosnian (Cyrillic)
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Bosnian (Cyrillic) and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
Location: London, United Kingdom
Role: VP Operations
Reports to: CEO / Founder
Working model: On-site, London
Working Hours 9am-6pm
Role snapshot
Mission: turn OneDome’s acquisition-led strategy into predictable, high-quality execution across platform, operations and partners.
Primary focus: operating-model design (post-acquisition), completion certainty, and operational efficiency in a regulated environment.
You are the ‘programme manager on steroids’: you hold the whole machine in your head, zoom in/out fast, and relentlessly drive delivery.
Key partners: CEO, Chief of Staff, Product/Tech/Data leaders, Commercial/Partnerships, Risk/Compliance, and heads of acquired businesses.
Success is measured in completions, time-to-complete, cost-to-serve, partner performance, and operational risk outcomes—not activity.
The opportunity
This is a pivotal hire - OneDome has scaled quickly through acquisition and now needs a VP of Operations who can industrialise execution: remove duplicated legacy ways of working, create clarity of ownership, and build an operating cadence that makes performance repeatable.
Key responsibilities
Build and run the operating model: forums, governance, decision rights, OKRs/KPIs and cross-functional rituals that connect strategy to day-to-day delivery.
Lead post-acquisition integration: align processes, tooling, handoffs and incentives across acquired entities and the ‘mothership’ while protecting business continuity.
Own end-to-end completion performance: reduce friction and time-to-complete across mortgage, conveyancing and ancillary services; improve customer certainty and unit economics.
Drive partner operations at scale: set standards, SLAs and performance management across lenders, brokers, conveyancers, surveyors and other third parties.
Partner with Product/Tech/Data to prioritise automation and workflow tooling that de-risks operations, increases transparency, and surfaces issues early.
Strengthen operational risk: embed controls and auditability into operational processes, working closely with specialist risk/compliance functions to protect brand trust.
Build a high-performing operations organisation: structure teams, hire/coach leaders, create playbooks, and establish a culture of pace, detail and accountability.
Create a continuous improvement engine: instrument processes, diagnose failure points with data, and run systematic improvement cycles.
What success looks like
First
90 days
Complete a diagnostic of the current operating model, integration backlog, operational metrics and partner performance.
Agree a clear 100-day plan with the CEO/Chief of Staff: integration priorities, quick wins, and the next operating cadence.
Implement a visible governance rhythm (weekly/bi-weekly) with clean OKRs/KPIs and owners; remove ambiguity on decision rights.
Deliver early improvements in at least one high-friction area of the completion journey to build momentum.
12 months
A repeatable integration playbook that reduces time-to-integrate and avoids ‘legacy sprawl’.
Material improvement in completion rate and time-to-completion, with clear attribution to operational changes.
A stable, scalable operating cadence with reliable forecasting of delivery, partner performance and operational risk hotspots.
An operations team with strong middle leadership and clear accountability across the group.
Person specification
Essential experience
3-5 years of demonstrable operations leadership (COO/VP Ops/Head of Operations) in a fintech start-up/scale-up; marketplace and regulated delivery experience strongly valued.
Proven post-acquisition integration leadership: simplifying multi-entity operating models, harmonising processes and improving execution metrics.
Deep experience running multi-party delivery models reliant on external partners, with rigorous performance management.
Strong data fluency: uses funnel, operational and financial metrics to prioritise work, diagnose issues and make trade-offs.
Demonstrated ability to build cadence, accountability and pace in fast-moving, ambiguous scale-up environments.
Desirable
Formal programme delivery training (e.g., PRINCE2 / MSP / PgMP) or equivalent ‘battle-tested’ experience.
Experience in FCA-influenced or similarly regulated environments; comfort embedding controls without slowing the business to a crawl.
Exposure to mortgage, conveyancing, insurance, or other high-stakes customer journeys.
Behaviours and motivations
Structured and detail-obsessed: enjoys making messy, inherited processes clean and scalable.
High ownership, low ego: will get into the weeds, fix problems, then systematise and delegate.
Fast, clear thinker: can hold complexity and still communicate simply to drive decisions.
Bias for action with sound judgement: knows when to move fast and when to slow down for risk and reputation.
Location and package
UK-based (London preferred)
Competitive base + bonus + meaningful equity/LTI, aligned to long-term value creation
Why join
OneDome
Own the operating model of a completion-led platform where operational performance directly drives revenue, profitability and trust.
Work directly with the CEO and Chief of Staff on the highest-impact priorities (integration, execution, and scaling).
Build a career-defining track record in an acquisition-rich, regulated scale-up environment.
Meaningful upside through equity/LTI tied to the value created by better completion, efficiency and execution
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer
Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: £120,000 – £130,000 / year
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
We are seeking an experienced Sales Operations Manager to join our Sales Operations team. You will be the Sales Ops lead for our Solutions Engineering (SE) and Solutions Architect (SA) organization, as your primary stakeholders. You will own how SE & SA work shows up in our sales process, systems, data, and planning. That includes engagement on opportunities, capacity and coverage, POC/POV tracking, quotas and technical-stage reporting. You will also support the broader sales org by keeping pipeline, forecast, and territory processes consistent. You will work closely with Business Systems and Reporting Analytics teams.
An ideal candidate is a start-up builder who has experience in working with Solutions Engineer and/or Solutions Architect teams, and has worked closely with tools like Opine and Gong. This role reports to the Sr. Director, Sales Operations.
IN THIS ROLE, YOU WILL
- Support the leadership team covering the Solutions Engineering and Solutions Architect teams to ensure they have the necessary tools, processes and data to achieve business objectives
- Act as the Sales Operations partner to leadership, turning priorities into operating plans, process changes, and systems requirements
- Be the primary stakeholder for key GTM systems such as Opine and gain a deep knowledge of these systems to assist with implementation of automation, process improvements and new initiatives
- Own SE & SA related reporting and KPIs, such as coverage and ratios, engagement on pipeline, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings
- Design and run sales processes that involve SEs & SAs, including opportunity intake, team assignment and capacity-based routing, POC/POV tracking, and handoff to TAM
- Maintain data quality in Salesforce, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons
- Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes that affect SEs (Salesforce, Gong, Opine), and drive adoption
- Support SE & SA capacity, headcount, and coverage modeling, and align coverage to territory (ETM) design and the fiscal year planning cycle
- Support quota, territory, and compensation-related processes as they apply to SE & SA roles
- Collaborate with SE leadership and Enablement on onboarding, ramp tracking, and playbook rollout
- Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs that touch the SE & SA workflow
- Lead projects from conception to release, including project plans, business requirement documents, and change management
- Identify process improvements and automation opportunities, including AI-driven workflows, that reduce manual work for SEs, SAs and sellers
- Provide inputs (technical risk, POC status, SE engagement) to pipeline inspection and forecast calls, and support forecast hygiene across the sales org
REQUIREMENTS
- 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function
- Experience working for a high growth software/SaaS company
- Experience as the Sales Ops partner to a Sales Engineering, Solutions Architect, or pre-sales organization
- Strong Salesforce knowledge (reports, dashboards, opportunity management, writing requirements for admins and developers); Gong, Opine, and similar preferred
- Track record building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams
- Experience defining and documenting scalable processes, such as capacity planning, POC workflows, and cross-team handoffs
- Knowledgeable in managing projects, including writing project plans, business requirement documents, and business summaries
- Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority
- Exceptional communication and interpersonal skills; comfortable with technical audiences
- Able to work autonomously, with a constant focus on building for the future
WHAT TO EXPECT IN THE FIRST 30 DAYS
- You will be welcomed with onboarding experiences that includes equipment setup, a swag package, and a collaborative training program
- Meet SE and SA leadership and partners across Sales Ops, Business Systems, Analytics, and CS
- Learn the engagement workflow, the Salesforce data model, and the daily tools
- Review existing metrics, reports, and open requests to find gaps and quick wins
WHAT TO EXPECT IN THE FIRST 60 DAYS
- Begin taking on projects and working with cross-functional teams to scope and build
- Become the key stakeholder for SE-related tools and start scoping refinements
- Build documentation for new and existing SE processes
- Start implementing improvements to data integrity and accuracy
WHAT TO EXPECT IN THE FIRST 90 DAYS
- Establish KPI definitions and a recurring reporting cadence with leadership
- Have full ownership of key SE and SA related projects and processes (intake, routing, POC/POV, handoffs)
- Build scalable and repeatable processes for the Sales & GTM org
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
Compensation & Equity
United States: $108.5K – $155K + equity
Canada: CA$150.5K - CA$215K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote; Singapore
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a powerhouse Growth Marketer to own and accelerate our B2B footprint in Singapore . This isn't a traditional marketing role; we need a "jack of all trades" who can pivot from high-level campaign planning to setting up complex outbound sequences in the same afternoon.
You will be the primary driver for growth in Singapore, taking full ownership of projects from inception to the final outcome. You are someone who views "chaos" as an opportunity to build and thrives when managing multiple workstreams simultaneously.
YOUR RESPONSIBILITIES
- Full-Funnel Ownership: Drive the Singapore B2B growth strategy and partially tackle the North Asia markets, owning the pipeline target from lead gen to conversion.
- Outbound Mastery: Set up, manage, and optimize complex outbound sequences to reach enterprise decision-makers.
- Event & Campaign Execution: Organize high-impact events, webinars, and trade shows from start to finish.
- Performance & Analysis: Work closely with the performance team on retargeting and ABM, while being comfortable diving deep into the numbers to analyze what’s working.
- Creative Content: Craft compelling sales collateral, thought leadership content, and messaging tailored to the regional tech landscape.
- Vendor & Partner Management: Identify and orchestrate top-tier local partnerships and sponsorships.
REQUIREMENTS
- English and Mandarin Speaker.
- The "Owner" Mentality: Proven track record of delivering projects from start to finish and taking full accountability for the results.
- Entrepreneurial Drive: Ideally, you have founded a company, worked in an early-stage startup, or have a history of high-engagement "side quests."
- Chaos Compatibility: You enjoy a fast-paced environment and have the mental bandwidth to handle multiple complex workstreams without dropping the ball.
- The Growth Toolkit: Broad knowledge across performance marketing, data analysis, campaign execution, and event organization.
- Bias toward Action: You are a self-starter who doesn't wait for permission to experiment and scale.
- Strategic Instincts: Ability to understand our customer base and craft positioning that resonates with the Singapore market.
BONUS EXPERIENCE
- SEO and content strategy expertise.
- Design skills (Figma/Adobe Suite).
- Experience with AI-native workflows.
LOCATION
This role is remote-first, so it can be executed from anywhere in Singapore.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Marketing Team
The Marketing Team at OpenZeppelin drives awareness and adoption across every product and service we ship, from the flagship OpenZeppelin Contracts Libraries to security audits, developer tooling, and solutions for financial institutions.
Working hand-in-hand with Product, Design, Sales, and Open Source Engineering, the team owns messaging, go-to-market strategy, content, and events that position OpenZeppelin as the security standard for onchain finance.
What you'll be doing
As OpenZeppelin’s Senior Product Marketer for Financial Services, you will own how we position, launch, and sell our solutions to banks, asset managers, and financial market infrastructures. You will lead the go-to-market for new institutional solutions, from positioning through launch and adoption, and make sure Sales has what it needs to win. You will work AI-native by default: building the workflows, agents, and tools that let you research faster, create better content, and give Sales assets that adapt to every account instead of going stale.
You will
Own positioning and messaging
for our institutional solutions, defining value propositions, differentiators, and messaging by use case and buyer persona.
Lead product launches
for new institutional solutions, from launch plans and timelines through announcement, assets, and post-launch adoption.
Enable Sales with AI-native assets:
sales kits, pitch narratives, one-pagers, battlecards, and evaluation materials built to be customized per account and kept current, not static decks.
Run AI-powered competitive and market intelligence
by building workflows that track competitors, regulatory developments, and industry news, and turn them into actionable insights for Sales, Product, and leadership.
Build use-case and solution pages
directly in our CMS, explaining clearly what we offer, who it is for, and why it matters.
Support early adopter and design partner programs,
shaping the materials and narrative that turn institutional interest into qualified opportunities.
Contribute to institutional content,
including research reports, thought leadership, and newsletter topics, using AI workflows to research, draft, and repurpose efficiently.
Create light social media content
when valuable content or launches go live, in coordination with the wider Marketing team.
Close the loop with the product owners
by bringing customer and market feedback into roadmap and packaging discussions.
Measure what matters
by defining launch and adoption metrics and reporting on results.
Location
All positions at OpenZeppelin are 100% remote, however you should
be located between UTC-5 and UTC+2 to be seriously considered for this position.
You have
3+ years in product marketing at companies selling to institutions: financial services, digital asset service providers, or blockchain companies with an institutional customer base.
A proven track record of marketing to banks, asset managers, or market infrastructures at a company that actually won their business. You already know what these buyers want, how they evaluate, and what makes them move.
An AI-native way of working. You build and use AI workflows daily for content creation, research, competitive monitoring, and sales assets, and can show examples of what you’ve built.
A solid understanding of digital asset and tokenization use cases, such as tokenized deposits, money market funds, repo, and stablecoins.
Exceptional writing skills, with the ability to make complex technical and regulatory topics clear and credible for senior audiences.
Experience working closely with Sales and Product to turn strategy into assets that are actually used in deals.
Strong project management skills and comfort working through compliance and approval processes.
A self-driven, collaborative mindset that thrives in dynamic environments.
Nice to have
Experience in product marketing for services (security, consulting, or professional services), not only software products.
Experience building web pages through a headless CMS such as Sanity.
Familiarity with blockchain technology and smart contract development.
Experience running beta, pilot, or design partner programs.
Experience with HubSpot or similar marketing automation tools.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Interview (30-45 min)
Hiring Manager Interview (60 min)
Team Interview (45 min)
Leadership Interview (30 min)
Paid, take-home work test (Lasting up to 10 days)
Reference checks
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Madrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
As a Staff Software Engineer, you’ll build core features for our flagship product, turning complex tax scenarios into simple, reliable experiences. You’ll bring a builder-first mindset: staying close to customer problems, using AI and modern engineering tools to move from idea to impact quickly, and taking ownership of outcomes—not just code.
You’ll work hands-on in a cross-functional team and bring deep expertise in either frontend or backend engineering, while collaborating effectively across the stack. You’ll help us raise the bar for scalable design, quality, maintainability, and AI-first software development.
YOUR RESPONSIBILITIES AND DECISIONS:
- Partner with product management, design, and engineering to understand customer problems, shape pragmatic solutions, and deliver measurable outcomes.
- Own work end to end—from discovery and technical design through implementation, release, monitoring, and iteration.
- Turn ambiguity into action, make sound trade-offs, and deliver valuable increments without compromising long-term maintainability.
- Contribute to technical direction and strategy in support of the long-term product vision.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Critically evaluate, validate, and troubleshoot AI-generated output, using effective prompting and appropriate safeguards rather than accepting results at face value.
- Share effective AI-assisted development practices, encourage responsible experimentation, and help teammates improve how they use AI tools.
- Improve developer experience through tools, automation, and engineering practices that enable reliable, frequent delivery.
- Collaborate across product and platform teams, and contribute to an environment where people learn, grow, give constructive feedback, and raise challenges safely.
YOUR PROFILE:
- Professional software engineering experience (React, Node.js) and designing reliable backend services and APIs. Experience with React Native experience is a plus.
- Able to work effectively across system boundaries and collaborate with engineers outside your primary specialism.
- Use AI-assisted development tools in your daily engineering work to accelerate exploration, implementation, testing, debugging, and documentation while maintaining high engineering standards.
- Able to evaluate and troubleshoot AI-generated output, use effective prompting where relevant, and share practical learnings with teammates.
- Experience working with a public cloud environment such as Google Cloud, AWS, or Microsoft Azure.
- Familiarity with DevOps concepts and practices, including CI/CD, observability, and operating software in production.
- Understanding of core application and backend concepts such as authentication, databases, distributed systems, cloud infrastructure, and API integrations.
- A builder-first, pragmatic approach: You turn customer problems into shipped outcomes. You take initiative, test and learn quickly, and make clear trade-offs between speed, quality, maintainability, and risk.
- Passion for writing maintainable, elegant code and continuously improving how software is built.
- A collaborative, positive attitude and a willingness to challenge ideas constructively.
- You have a builder mindset. You thrive in environments where things are still taking shape, take initiative to move ideas forward, and find ways to create impact even when the path isn't fully defined.
- You embrace trying things out over waiting for perfect conditions, ship early to learn fast, and treat iteration as progress.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions and yoga.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Limassol
HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games.
We are seeking a Game Designer to contribute to the development of our flagship game, Oxide: Survival Island. You will work across multiple layers of game design, with a primary focus on LiveOps — designing and improving events, passes, offers, and related game systems.
We keep this role open on an ongoing basis because we’re always interested in meeting exceptional Game Designers who can make a real impact on the project.
WHAT YOU’LL BE DOING:
- Design and manage LiveOps features — including events, passes, and offers — from initial concept and scheduling through launch, performance analysis, and iteration.
- Contribute to core gameplay design (including reworking and improving core mechanics) and meta systems design (social features, FTUE, progression, retention).
- Collaborate with 2D/3D art teams: define requirements, brief leads, and manage asset pipelines for in-game features and content.
- Configure and implement game content in Unity.
- Run A/B tests, analyze the performance of events, passes, and offers, and use the findings to improve future iterations.
WHAT WE EXPECT FROM YOU:
- 3+ years of experience in Game Design with a focus on mid-core/hardcore multiplayer mobile games.
- Strong experience designing LiveOps and monetization systems and integrating them into the game’s economy and progression.
- Experience running the full LiveOps loop: events, offers, testing, scheduling, performance analysis.
- Successfully shipped monetization features with measurable impact on KPIs.
- Strong hands-on experience with Unity.
- Proven work in cross-functional teams: dev, art, analytics, marketing.
- Extensive player experience and strong interest in the shooter genre.
- English - B1+ level.
WHAT WE OFFER:
- Competitive salary.
- Relocation support to Cyprus, including visa and housing assistance.
- Monthly lunch allowances via Wolt.
- Health benefits - comprehensive medical insurance and SportBenefit membership.
- Car rental.
- Greek lessons.
- School fee contribution for children.
- A passionate and supportive team that values creativity and ownership.
- Opportunities for professional growth.
- A culture built on initiative, transparency, and collaboration.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Process Architecture pillar designs how operations should work. This role builds what that looks like in practice.
You'll use modern AI-assisted development tools, Cursor, Claude Code, n8n, and LLM APIs, to rapidly prototype and ship internal tools that eliminate manual effort across our operational teams. Your primary customers are Disputes, Due Diligence, and Transaction Monitoring: high-volume, high-stakes teams where the right automation meaningfully reduces analyst burden and improves decision quality.
You'll move fast. You'll take processes that currently live in spreadsheets and manual case queues and turn them into something that mostly runs itself. Process Architects redesign how work flows; you make the new flow real.
What You'll Do
- Use AI-assisted development (Cursor, Claude Code) to prototype and ship tools for operational teams - fast.
- Build workflow automations that connect case management systems, document stores, APIs, and LLMs into end-to-end pipelines
- Create analyst-facing interfaces, triage tools, summary generators using self-built applications, Retool, or similar.
- Apply LLMs where they reduce cognitive load: classification, case summarisation, structured extraction, decision support.
- Embed with Disputes, CDD, Periodic Review, and Transaction Monitoring to learn how analysts actually work - not how the process doc says they do.
- Translate vague pain points i.e "this part takes forever" into shipped tools in days or weeks, not quarters.
- Demo early, iterate based on what analysts actually use versus ignore.
- Treat every tool as a product: instrument usage, capture feedback, measure time saved or quality gained.
- Document what you build and share reusable patterns so good ideas compound.
What We're Looking For
We care more about what you've built and how you think than years of experience or formal credentials.
Must-haves
- You've used Cursor, Claude Code, Copilot, or similar to build something real, a script, a tool, a side project, that solved an actual problem. Not just tutorials
- Comfortable in Python, or willing to be within weeks.
- Basic API fluency: you can read a doc, make a request, parse the response, and chain a few calls
- Familiarity with at least one LLM API. You've written a prompt, gotten structured output back, and understood why it sometimes goes wrong
- Bias to ship - you'd rather get a rough version in front of users on Friday than a polished version in three weeks
- Curiosity. You're the kind of person who opens the hood - you want to understand how things work, not just use them
Nice-to-haves
- Workflow automation tools (Zapier, n8n, Make)
- Retool, Gradio, or similar lightweight UI frameworks
- Git, basic SQL, or comfort with JSON/CSV at scale
- Exposure to payments, fraud, compliance, or risk operations - even tangentially
- A portfolio, GitHub, or demo you can walk us through
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you'll do
- Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback
- Become a product expert and help customers use Linear to drive business outcomes
- Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
- Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
What we're looking for
- 5+ years relevant work experience in a technical customer-facing role
- SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
- Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
- Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
- Previous experience working with product + engineering teams and/or developer tools is preferred
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
In this role, you will serve as the primary technical partner for our most strategic prospects and customers in the APAC region. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you’ll do
- Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders.
- Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding.
- Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context.
- Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks.
- Act as the go-to technical resource for high-priority accounts; work alongside Customer Success to resolve post-sale technical issues and drive adoption.
What we’re looking for
- 8+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
- Experience with Github and git; Linear and/or Jira strongly preferred
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- CS degree or engineering background strongly preferred
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
- Comfort with SQL and scripting (e.g., Python or JavaScript)
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Spain; Portugal; Poland; Serbia; Czechia
Who we are
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes - it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment and remediation without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.
In 2026, Action1 was recognized by Inc. 5000 as the fastest-growing founder-led cybersecurity company in America. At the helm of Action1 are industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.
The Role
We are looking for a Product & Web Designer to shape the user experience of Action1's SaaS platform and help make complex IT management workflows simple, intuitive, and efficient.
Your primary focus will be designing product interfaces, improving usability, and building consistent design patterns across our platform. You'll work closely with Product Managers and R&D teams to turn product requirements and user needs into practical, well-designed solutions.
This is a hands-on role with real ownership. We value designers who think beyond visual appearance, understand how users interact with software, and are comfortable proposing solutions rather than simply following instructions.
Alongside product design, you may occasionally support web, HR, and marketing initiatives with visual design work.
What you'll do
Design intuitive user interfaces for Action1's SaaS platform.
Create user flows, wireframes, mockups, and interactive prototypes.
Improve usability and simplify complex product workflows.
Refine product interfaces based on user feedback, usability insights, and technical constraints.
Occasionally create visuals for websites, HR initiatives, and marketing materials.
What we're looking for
2+ years of professional experience in UI/UX or product design, preferably for SaaS or web applications.
Strong UI/UX skills, including interaction design, user flows, information architecture, and visual design.
Hands-on experience using AI-powered design tools and solutions to accelerate workflows, explore ideas, and improve design outcomes.
Nice to have
Experience designing complex B2B SaaS products, dashboards, or administrative interfaces.
Experience with user research, usability testing, and data-informed design decisions.
Understanding of responsive design, accessibility, and WCAG principles.
Basic knowledge of HTML, CSS, and frontend development constraints.
Familiarity with IT infrastructure, cybersecurity, or endpoint management products.
Please include a portfolio demonstrating your product design work. We especially value examples showing the problem, your design approach, and the final solution.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: El Salvador; Colombia; Nicaragua; Honduras; Guatemala; Dominican Republic
We are seeking an experienced
Virtual Referral & Prior Authorization Coordinator
to join a growing Primary Care and Family Medicine practice in the US.
This role requires recent, hands-on experience using
eClinicalWorks (eCW)
to seamlessly integrate into established workflows. You will take full ownership of processing patient referrals and insurance prior authorizations from start to finish. As you become proficient in these core responsibilities, the role will expand to include patient scheduling, phone management, and general administrative front-desk support.
Work Schedule:
Monday through Friday, 8:00 AM – 5:00 PM CST.
RESPONSIBILITIES
Referral Coordination (Primary):
Prepare and submit referrals in eClinicalWorks (eCW), verify patient and insurance details, attach necessary clinical documentation, follow up with specialist offices, and track each referral to completion.
Prior Authorizations (Primary):
Verify authorization requirements, submit requests through insurance payor portals, gather supporting clinical records, track deadlines, escalate claim denials, and keep providers and patients informed.
Administrative & Reception Support (Secondary):
Handle inbound and outbound calls via Weave, schedule patient appointments, process intake and registration, update demographics, verify insurance coverage, and manage follow-up messages.
Requirements
eClinicalWorks (eCW):
Recent, hands-on experience using eCW in a US-based medical practice (mandatory).
Referrals & Prior Auths:
Proven experience managing full-cycle referrals and insurance prior authorizations independently.
Bilingual Skills:
Fully bilingual in English and Spanish with clear, professional spoken English.
US Healthcare Experience:
Direct experience working with US medical practices, ideally in Primary Care or Family Medicine.
Adaptability:
Willingness to expand responsibilities into phone management, patient scheduling, and front-desk reception duties.
Compliance:
Solid understanding of medical terminology, insurance communication, and strict HIPAA guidelines.
NICE TO HAVES
Experience using
Weave
VoIP phone systems.
High-volume referral and prior authorization handling.
Background in insurance benefits verification and front-desk patient reception.
Location: Honduras
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We are seeking a highly skilled and creative
Senior Video Editor
to join our team full-time. This role focuses on producing high-end, narrative-driven content across real estate, lifestyle, and YouTube formats, including long-form videos, trailers, and short-form cuts.
You will work remotely using our Los Angeles-based systems and collaborate closely with our team to deliver engaging, high-quality content that aligns with our brand and editorial style.
Responsibilities
Edit long-form YouTube content with strong pacing and audience retention in mind
Develop and refine voiceover structure and narrative flow
Create engaging trailers and short-form cuts from long-form content
Collaborate with the team to maintain and elevate a consistent editorial style
Deliver high-quality edits efficiently within deadlines
Manage tasks, timelines, and deliverables in an organized manner
Requirements
Advanced proficiency in
DaVinci Resolve
(primary editing platform)
Ability to work remotely via
Parsec
and operate Apple Studio systems
Strong and stable internet connection for seamless remote workflow
Comfortable working within a server-based environment
Creative Expectations
Strong storytelling instincts and narrative development skills
Good sense of music selection, sound design, and pacing
Understanding of YouTube content dynamics and audience retention strategies
Ability to contribute creative ideas while aligning with an established style
Additional Context
This is a full-time role with dedicated focus on our projects
We produce high-end, narrative-driven real estate and lifestyle content, and are expanding into vlogs, day-in-the-life, and behind-the-scenes formats
Attention to detail, taste level, and adaptability across formats are critical
Experience working with structured editing workflows, shared storage systems, and high-volume footage is a strong plus
Benefits
Competitive salary in USD
Work From Home
Location: Indianapolis, United States; Ohio City, United States; Chicago, United States
Description
Location:
Indianapolis, IN Metro (Hybrid / 3-Day Onsite)
(Open to Regional/EST Candidates with Onsite Travel)
Contract Type:
Contractor Full-Time / Enterprise Project Engagement (Outsourced via Xenon7)
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Role purpose
Lead the development and application of digital twins to improve clinical trial design and support evidence-based clinical development decisions. The role prioritizes digital-twin, simulation, and AI/ML expertise, supported by clinical-development experience and close partnership with trial-design experts.
Position overview
You will join a multidisciplinary clinical development environment and partner with clinical scientists, physicians, biostatisticians, pharmacometricians, biomarker experts, data scientists, data engineers, and other stakeholders. You will translate clinical development questions into quantitative strategies and deliver interpretable analyses that inform protocol design, patient selection, endpoint strategy, dosing, operational planning, and decision-making under uncertainty.
The role prioritizes digital twins as the primary capability for simulating patients, disease trajectories, treatment response, and clinical trials. The successful candidate will bring strong digital-twin, simulation, and AI/ML expertise, along with sufficient clinical-development knowledge to work effectively with trial teams. Deeper trial-design expertise can be developed through close collaboration with clinical scientists, biostatisticians, and pharmacometricians.
Key responsibilities
Digital-twin development and validation
· Lead the design, development, and evaluation of digital twins of patients, disease trajectories, treatment response, or clinical trials using clinical trial and relevant external data.
· Combine mechanistic, statistical, causal, and machine learning approaches to create fit-for-purpose digital twins that can be simulated under alternative populations, interventions, dosing strategies, endpoints, or trial designs.
· Define use cases and contexts of use with clinical and quantitative experts so each digital twin addresses a specific trial-design or development decision.
· Assess calibration, validation, robustness, transportability, uncertainty, and practical relevance using appropriate internal and external evaluation strategies.
· Develop reproducible workflows and reusable digital-twin components that can be applied across programs or therapeutic areas.
Clinical trial design and quantitative decision support
· Partner with trial teams to frame development questions and evaluate design options, including target populations, eligibility criteria, enrichment strategies, comparators, endpoints, visit schedules, dosing strategies, and operational tradeoffs.
· Use digital twins and complementary simulation methods to compare plausible scenarios, characterize uncertainty, and support model-informed decision-making.
· Work closely with statisticians and pharmacometricians so analyses complement established trial-design methods and align with clinical and regulatory objectives.
· Communicate assumptions, limitations, and decision-relevant insights clearly to technical and non-technical stakeholders.
Data integration and scientific collaboration
· Analyze and integrate clinical trial data and, where relevant, biomarkers, imaging, digital health data, omics, patient-reported outcomes, and real-world data.
· Partner with data engineering and platform teams to create analysis-ready datasets, data-quality checks, lineage, and reproducible pipelines.
· Contribute to scientific documentation, presentations, publications, and responsible adoption of digital-twin methods across clinical development.
Model quality and responsible use
· Define the intended use, decision context, success criteria, and limitations of each model before development.
· Ensure models are interpretable, auditable, reproducible, and supported by evidence appropriate to their intended use.
· Apply appropriate governance, privacy, security, and scientific-review requirements for clinical data and analytical outputs.
· Clearly distinguish exploratory analyses from validated decision-support evidence and avoid overclaiming model capability.
Requirements
· PhD in data science, statistics, biostatistics, pharmacometrics, computer science, biomedical informatics, engineering, mathematics, operations research, or a related quantitative field.
· Demonstrated experience developing digital twins, virtual patients, disease-progression models, clinical trial simulations, synthetic controls, or closely related computational models.
· Strong experience applying machine learning, statistical modeling, causal inference, or simulation to biomedical, healthcare, pharmaceutical, or other complex scientific data.
· Strong programming skills in Python, R, or a comparable analytical language, with experience using version-controlled and reproducible workflows.
· Sufficient clinical-development knowledge to frame relevant questions and collaborate effectively with clinical and quantitative trial experts.
· Ability and interest to deepen clinical trial-design knowledge through partnership with clinical scientists, biostatisticians, and pharmacometricians.
· Strong written and verbal communication skills and demonstrated effectiveness in cross-functional scientific collaboration.
Preferred qualifications
· Strongly preferred: experience supporting clinical trial design, protocol development, clinical development strategy, model-informed drug development, or regulatory-facing quantitative evidence.
· Familiarity with one or more trial-design topics, such as endpoint strategy, sample size or power assumptions, patient selection or enrichment, longitudinal outcomes, missing data, adaptive designs, or decision criteria.
· Knowledge of digital-twin architecture and validation, supported by expertise in causal inference, Bayesian modeling, survival analysis, longitudinal modeling, clinical trial simulation, or synthetic controls.
· Experience with clinical data standards and common clinical-development data sources.
· Experience with biomarker, imaging, omics, digital health, or real-world data and integration of multiple data modalities.
· Experience with scalable cloud-based analytical environments.
· Track record of translating analytical work into decisions, reusable capabilities, publications, presentations, or other measurable scientific impact.
Location: US: Illinois Remote Worker
Workplace: Remote
The role & it's impact:
As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours.
This is a high-impact, field-based position across Illinois where you will own your territory and build deep, lasting relationships with accounting partners.
The team & how they connect:
You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion.
Initially you will focus on:
- Developing formal engagement plans and project strategies to support partner migrations.
- Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners
- Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy
- Recruiting, educating, and growing your partner base by delivering events and certification training
- Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management
Where and how you can work:
This is a field-based role in Illinois that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days.
Here are some of the things we are looking for:
- You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners.
- Your background includes proven success in field account management and a track record of meeting and exceeding sales targets
- You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting
- You will have the initiative to work independently while staying process-oriented and detail-focused
- Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level
- You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles
Compensation:
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $110,000 - $120,000
- All other US States: $106,200 - $115,200
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations.
What You’ll Be Doing
Operational Surveillance & Risk Detection
Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.
Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.
Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.
Case Processing & Escalation
Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.
Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.
Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
Operational Efficiency, AI & Continuous Improvement
Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.
AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.
Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and
ML
/AI model accuracy
Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.
Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.
What We Look For In You
Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.
AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.
Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.
Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.
Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).
Nice to Haves
Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.
Understanding of
market abuse
indicators, insider trading, or conduct risk concepts within financial services or digital assets.
Background in crypto, digital assets, Web3, or multi-lingual operational support.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $53,000 - $79,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
Webflow is looking for a Lead Platform Engineer, Identity & Access to own how our workforce, devices, and automations authenticate and get access to what they need. Okta is our primary identity platform, and you’ll take it from a tool that works to a platform that is deliberately architected, governed, and easy to build on.
You’ll partner extensively with Security on policy, risk, and detection, bringing the engineering depth to turn their requirements into systems that run reliably. Making access safe by default without slowing people down is the central challenge of the role.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $232,000 - 290,000
- Zone B: $217,600 - 272,000
- Zone C: $204,800 - 256,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Information Technology
AS A LEAD PLATFORM ENGINEER, IDENTITY & ACCESS, YOU’LL:
- Own the identity architecture and roadmap for workforce identity, with Okta as the core platform, including build versus buy decisions
- Bring our Okta tenant under proper management, with configuration standards, hardening, change control, and configuration as code (Terraform, APIs, Okta Workflows, or scripts where the platform falls short)
- Automate the identity lifecycle from joiner to leaver, using our HRIS as the source of truth and SCIM to downstream applications
- Build paved roads for application onboarding, including standard SSO patterns, provisioning templates, and federated access to our cloud and source control platforms, so app owners can integrate without platform team involvement
- Design the access model: role based access control (RBAC), least privilege, request and approval workflows, and access reviews, with tooling that answers “who has access to what, and why” and produces audit evidence automatically
- Strengthen how access is granted through phishing resistant MFA, device trust and risk signals, and governed non human identities (service accounts, tokens, OAuth grants, and AI tools and agents), and stream identity telemetry to Security for detection and response
- Serve as the top escalation point and primary responder for identity incidents and outages should they arise, including on call coverage for critical identity services, post incident reviews, and log analysis with Security
- Manage the Okta vendor relationship, licensing, and cost
ABOUT YOU:
REQUIREMENTS:
- Minimum of 8 years in identity, platform, or infrastructure engineering, including ownership of a workforce identity platform at meaningful scale
- Deep hands on experience architecting an enterprise identity provider, with Okta strongly preferred
- Fluency in SAML, OIDC, OAuth 2.0, and SCIM, including debugging at the token and assertion level
- Experience with identity governance, including RBAC design, HRIS driven lifecycle automation, and meeting audit requirements
- Strong grounding in Zero Trust and identity based attacks, including device trust and the security of non human identities
- Scripting ability (Python, JavaScript, or similar) and infrastructure as code experience, such as Terraform
- Clear communication with senior and executive audiences, including driving architecture decisions
- Nice to have: experience governing identities for AI tools and agents, and Okta certifications
You’ll thrive as a Lead Platform Engineer, Identity & Access if you:
- Design like an attacker, asking how every control could fail or be abused, and respect that one policy change can lock out the whole company
- Get results with Security, HR, and application owners through influence, not authority
- Care as much about adoption as correctness
- Bring order to an under managed environment without waiting for a perfect plan
- Use AI tools with good judgment
- Are comfortable as the lead identity expert, mentoring others and setting the standard
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Product Support Manager
Location: Remote US
Compensation Range: $50,000 to $65,000 base plus bonus and equity
*For this position, we are only considering candidates located in the Eastern Time Zone.
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
What You’ll Do:
At Huntress, we have built a team that is focused on protecting our customers against cybersecurity threats. We value transparency, honesty, and going above and beyond to do the right thing.
We have a world-class support team built with individuals who provide best-in-class service to our customers. We take pride in our 98%+ CSAT rating and ticket close times within hours of submission. We’re looking to hire an individual who has a passion for customer support, a strong team-player mentality, and the willingness to become an expert in our technology and product offerings.
You’ll join a department that cares deeply about providing training and mentoring opportunities to our team members. Leadership provides regular coaching, mentoring, and training opportunities.
As a Product Support Specialist here at Huntress, you will play a key role in interacting with our customers. You will have the opportunity to directly impact the bottom line by ensuring that we continue to deliver world-class support. This customer-facing role requires a customer-centric mentality, as you will be the first and primary point of contact for technical support. Our Product Support team works collaboratively and as one team in order to resolve customer inquiries as effectively and efficiently as possible, all while providing top-tier customer service.
Responsibilities:
Provide initial partner support and convey resolutions to customers
Walk customers through problem-solving processes and provide assistance
Assess customer issues and properly escalate incidents as needed
Follow up with customers, provide feedback, and see problems through to resolution
Utilize excellent customer service skills and exceed customer expectations
Recommend changes to internal and customer-facing documentation where needed
Continually grow your knowledge of internal procedures, the Huntress product, and customer environments
What You Bring To The Team:
Ability to adapt and pivot quickly to the day-to-day changes that hypergrowth companies experience
Highly collaborative mindset; being able to work together as one team to come to the best possible solutions for our partners
Consider themselves disciplined, with systematic problem-solving skills
Practical experience supporting Microsoft Windows Operating Systems, including familiarity with Windows internals such as services, the registry, etc., and troubleshooting common system and application issues
Practical experience with macOS, including familiarity with its directory structures, services, etc., and troubleshooting common system and application issues (knowledge of Terminal and Bash is a plus, but not required)
Experience with tools such as ProcMon and Process Explorer is a plus
Experience in configuring antivirus products and troubleshooting interactions between these products and specialty software
Is familiar with system configuration/management tools such as GPO, RMMs, and SCCM; scripting these tools is a plus
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
London, United Kingdom
УдалённоCanada; United States
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