The most important requirement is practical ownership of management P&L, including budgeting, forecasting, variance analysis, and monthly reporting. We are looking for someone with experience in payments, acquiring, PSP, EMI/PI, payment processing, or a similar FinTech environment.
Location: Tbilisi, Georgia
On behalf of
FinTech Client #1
, SD Solutions is looking for a talented
Global Payment Operations Manager
to lead our Payment Operations function from Tbilisi, Georgia.
This is a critical leadership role responsible for ensuring the smooth execution of global payment operations, maintaining operational excellence, and driving continuous improvements across processes, systems, and team performance.
The ideal candidate combines strong payment operations expertise with a strategic mindset, excellent leadership skills, and a passion for automation and operational efficiency.
You will lead a globally distributed team and work closely with Engineering, Product, Compliance, Customer Support, Customer Success, and external banking and payment partners.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Global Payment Operations Leadership
Lead and develop the global Payment Operations team across multiple locations and time zones.
Oversee daily payment operations, including payment monitoring, investigations, exceptions, rejections, returns, recalls, and reconciliation-related activities.
Ensure timely resolution of payment-related issues while minimizing customer and business impact.
Establish clear ownership, accountability, and performance expectations across the team.
Manage operational escalations and coordinate effective resolution of high-priority payment incidents.
Operational Excellence & Process Improvement
Identify operational inefficiencies, recurring issues, and opportunities to simplify workflows.
Build and maintain standardized processes, SOPs, documentation, and knowledge-sharing practices.
Establish operational controls to reduce errors, improve consistency, and minimize risks.
Drive root cause analysis and sustainable corrective actions for recurring payment issues.
Continuously improve operational quality, productivity, and service delivery.
Automation & AI-Driven Transformation
Partner with Engineering, Product, and automation teams to reduce manual operational work.
Identify and prioritize opportunities for AI, workflow automation, and self-service capabilities.
Drive adoption of automation solutions while maintaining appropriate operational controls.
Measure the effectiveness of automation initiatives and their impact on efficiency, quality, and scalability.
Performance Management & Accountability
Define, track, and improve operational KPIs, including resolution time, SLA performance, backlog, quality, and productivity.
Establish clear performance reporting and operational visibility for leadership.
Implement quality assurance practices and structured performance reviews.
Foster a culture of ownership, accountability, proactive communication, and continuous improvement.
Ensure effective workload distribution and resource planning.
Cross-Functional Collaboration & Stakeholder Management
Work closely with Product and Engineering to address payment-related technical issues and systemic gaps.
Partner with Compliance and banking providers to resolve operational challenges and ensure adherence to relevant controls.
Collaborate with Customer Support and Customer Success to improve the customer experience.
Provide clear, timely, and actionable updates during escalations and critical incidents.
Represent Payment Operations in cross-functional initiatives and strategic discussions.
Requirements:
5+ years of experience in Payment Operations, Banking Operations, Fintech Operations, or a related field.
2+ years of experience managing operational teams, preferably across multiple locations.
Strong understanding of payment processing, banking workflows, payment failures, investigations, and exception handling.
Proven experience driving process improvements, operational efficiency, and measurable performance improvements.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Demonstrated ability to lead through operational complexity and changing business priorities.
Excellent stakeholder management, communication, and escalation management skills.
High level of ownership, accountability, and attention to detail.
Excellent written and spoken English.
Advantages:
Experience in a global fintech or payments SaaS environment.
Familiarity with payment networks and methods such as ACH, Wire, SWIFT, SEPA, and local payment rails.
Experience working with global banking partners and payment service providers.
Hands-on experience implementing automation, AI-powered workflows, or operational transformation initiatives.
Familiarity with Zendesk, Jira, Salesforce, BI tools, or similar operational platforms.
Experience managing operational risk, reconciliation, and financial controls.
About the company:
A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Tbilisi, Georgia; Lead and develop the global Payment Operations team across multiple locations and time zones
Job Responsibilities Manage existing relationships: Be the main contact for partners. Stay in touch, resolve issues, review results, and find opportunities to expand cooperation.
Помогают с релокацией (Кипр)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Attract and onboard new partners, influencers and media owners; Launch and optimise brand awareness placements, coordinating formats such as pre-rolls, banners, branding stickers and stream overlays with creators and media channels;
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Ищем опытного UA Manager, который умеет запускать mobile subscription-продукты с нуля, выводить их в прибыльность и масштабировать бюджеты. - запускать, оптимизировать и масштабировать Meta Ads, TikTok Ads, Google и другие каналы.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The ideal candidate thrives in an entrepreneurial environment and consistently outperforms goals. Prior experience in building and scaling platform integrations is essential. Existing platform-specific industry knowledge and network are a valuable bonus.
What you’ll do
- Be the technical owner throughout the partner integration lifecycle, including technical discovery with partner, selection and SOW process for System Integrators for building new integrations, and technical project management.
- Be the interface between partnerships and product/engineering teams, both internally and externally.
- Provide subject matter expertise on platforms for merchants, assist merchant RFPs and technical questions wherever platforms are relevant, and be the escalation point for routing issues to partner technical contacts
- Provide input to partnership and product teams on technology trends, integration gaps, future features and platform product roadmaps.
- Technical evangelist for platform partners internally and externally.
- Build integrations into tech stacks, including APIs.
- Run debugging and UAT testing, as well as reviewing code.Act as the core technical owner throughout the partner integration lifecycle, encompassing technical discovery, selection of System Integrators, drafting Statements of Work (SOWs) for new integrations, and technical project management.
Qualifications
- 8+ Years experience in a Solutions Engineering, Partner Engineering, Implementation Engineering or similar role (payments industry a bonus).
- Knowledge / experience working with eCommerce platforms, subscription management platforms, and ERPs.
- Highly familiar with API-based integration methods.
- Development experience in frontend and backend web technologies, such as JavaScript, PHP, C# or others.
- DevOps experience from a technical and customer solutions point of view.
- Strong communicator who can both explain high-level takeaways and drill into technical details with clarity.
- Confident working closely with product and engineering teams.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Able to thrive in a fast-paced environment.
- Fluent in English
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
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Location: Serbia; Georgia; Cyprus; Armenia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Senior CRM Manager
to join our team!
Your main tasks will be:
Generate hypotheses based on analytical data, customer journey maps (CJM), key business metrics, and lifecycle and loyalty metrics.
Create business specifications with measured potential business effects.
Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-ups, banners, chats, etc.).
Analyze the results of the conducted experiments.
Taking ownership of one of the business's most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.).
Proactively interact with key stakeholders, product managers, UX teams, development teams, and data analysts.
Initiating improvements to processes and products, launching new channels, and using unusual mechanics to achieve business goals.
We expect from you:
Experienced with CRM/CDP Systems, HTML, Google Sheets / Excel, Jira / Confluence, Any BI-systems
Understanding the main CRM metrics: OR, CR, CTOR, retention rate, churn rate, unsub rate etc.
High level of knowledge and experience working with key business metrics: revenue, ARPPU, LTV etc.
Strong command of both Russian and English (B2+) is a must.
Experience with SQL would be a plus
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Основні задачі:
- Розробка SMM-стратегій та Project Plan для клієнтів
- Проведення аудитів соціальних мереж та аналізу комунікацій
- Створення контент-планів, рубрикаторів та комунікаційних матриць
- Написання текстів для Instagram, Facebook, TikTok, LinkedIn, Telegram, YouTube та інших платформ
- Постановка ТЗ для дизайнерів, відеомонтажерів та підрядників
- Організація та координація зйомок
- Публікація та адміністрування контенту
- Контроль активності аудиторії, коментарів та повідомлень
- Аналіз ефективності контенту та підготовка звітності
- Впровадження трендів та нових digital-інструментів
- Участь у внутрішніх навчаннях та командних зустрічах
Очікування від кандидата:
- Досвід роботи у SMM від 1 року
- Навички копірайтингу та сторітелінгу
- Розуміння аналітики соцмереж та ключових метрик
- Вміння працювати з Canva, Figma, CapCut або VN
- Досвід роботи з Google Workspace, Meta Business Suite та CRM-системами
- Вміння працювати з AI-інструментами, зокрема ChatGPT
- Системність, відповідальність та вміння працювати в команді
- Готовність працювати у гібридному форматі
Компанія пропонує:
- Роботу з масштабними проєктами та відомими брендами
- Команду сильних спеціалістів та структурований онбординг
- Гібридний формат роботи
- Графік: 10:00–18:00
- Офіційне працевлаштування
- Можливість професійного та кар’єрного росту до Team Lead / Marketing Manager / Project Manager
- Внутрішні навчання та розвиток у команді
ГибридЛьвів
JКомпания не указана
56
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Ищем специалиста, который с нуля выстроит Reddit как канал органического привлечения пользователей для наших digital-продуктов. • Создавать, прогревать и развивать Reddit-аккаунты, наращивать карму и репутацию.
УдалённоГеография найма не уточнена
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53
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• Управление полным циклом онбординга мерчантов: документация, KYC, интеграция, тестирование и Go Live. • Поддержание долгосрочных отношений с клиентами и выступление основным контактным лицом.
Задачи:
— Миграция базы данных с Oracle на PostgreSQL
— Переписывание (рефакторинг) локальных доработок ЦФТ под новый стек
— Разработка плана миграции с минимизацией простоев банковских систем
— Координация команды разработки (SQL/PG-специалисты)
— Взаимодействие с бизнесом (кредитный отдел, финансовая отчетность)
— Контроль тестирования и сверки данных (старая vs новая система)
Требования:
— Опыт работы с ЦФТ (знание архитектуры, структуры данных, логики ядра)
— Понимание банковских продуктов (кредитные продукты, регламентированная отчетность)
— Аналитическое мышление (разбираться в легаси-коде без документации)
— Стрессоустойчивость (критические даты: конец месяца/квартала)
— Сильные коммуникативные навыки
Будет плюсом:
— Опыт аналогичных миграций (Oracle → PostgreSQL)
— Знание инструментов миграции (Ora2Pg, pgloader) — теоретически
Условия:
— Полная занятость
— Удаленный формат работы
— График работы 5/2
- Самостоятельный поиск и привлечение новых рекламодателей на международных рынках (e-com бренды, разработчики мобильных приложений, медиабайеры, performance-агентства, CPA-сети по всему миру). - Полный цикл продаж: от квалификации лидов и проведения переговоров до закрытия сделки.
Location: United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
The role
MetaMask is launching an official VIP programme in early 2027. Our pilot showed that high volume traders bring their trading to MetaMask when someone owns the relationship with them. Swaps, Memecoins, Perps, RWA and Prediction Markets are at the heart of our business, and a small number of traders drive a large share of it.
As the US Relationship Manager, you will own MetaMask's relationships with US high volume traders and high-net-worth individuals (HNWIs) across our Trade and Money VIP programmes. The US market is competitive, and established exchanges have mature VIP offerings. You will win people over with trust, product access and time spent in person.
What you will own
Finding, recruiting, onboarding and retaining VIP traders and high-net-worth individuals in the US.
Building relationships across the US trader, HNWI and community landscape, including industry networks, referrals, events and inbound interest.
Negotiating and agreeing VIP terms with candidates, within MetaMask's programme guidelines.
Acting as each VIP's main point of contact, and bringing in Support, Product, Marketing and leadership when needed.
Hosting and attending VIP gatherings across the US, working with our Events team, with regular travel to key US hubs and industry events.
Turning conversations with VIPs into insight on trading behaviour, competitor offers, market shifts and product gaps, and sharing it with Product.
Adapting VIP materials and communications for a US audience, in line with Legal guidance.
Tracking and reporting on pipeline, volume, fees and retention.
What success looks like
A growing, active and engaged VIP community in the US.
Strong retention and a healthy flow of referrals.
VIP feedback that shapes what Product builds.
Relationships handled in full compliance with our policies.
What you bring
Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech.
A credible network among high volume US traders, HNWIs, KOLs or communities, or a track record of building one.
Excellent written and spoken English, and the polish to work with high net worth clients.
A good understanding of the US trading landscape and how traders compare offers.
Comfort working towards volume, fee and deposit targets.
Solid knowledge of on chain trading and DeFi.
Sound judgement on US regulation, and comfort working with Legal guidance.
Nice to have
Experience hosting private events or community gatherings for high value and HNWI clients.
Familiarity with MetaMask products across our trading features and Money Account.
A product mindset: you can turn feedback into clear requirements.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$1
—
$1 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: APAC - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
The role
MetaMask is launching an official VIP programme in early 2027. Our pilot showed that high volume traders bring their trading to MetaMask when someone owns the relationship with them. Swaps, Memecoins, RWA and Perps are at the heart of our business, and a small number of traders drive a large share of it.
As the China Relationship Manager, you will own MetaMask's relationships with Mandarin speaking high volume traders and high-net-worth individuals (HNWIs) across our Trade and Money VIP programmes. This is a market where trust and personal introductions decide everything, and established exchanges have strong VIP teams. You will win people over with trust, product access and time spent in person.
What you will own
Finding, recruiting, onboarding and retaining VIP traders and high-net-worth-individuals across Mainland China/ Hong Kong, Taiwan, and Singapore.
Building relationships across Mandarin speaking traders, HNWI and community networks, including industry networks, referrals, events and inbound interest.
Negotiating and agreeing VIP terms with candidates, within MetaMask's programme guidelines.
Acting as each VIP's main point of contact, and bringing in Support, Product, Marketing and leadership when needed.
Hosting and joining VIP gatherings across Greater China and the wider region, working with our Events team.
Turning conversations with VIPs into insight on trading behaviour, competitor offers, market shifts and product gaps, and sharing it with Product.
Adapting VIP materials and communications for a Chinese speaking audience, in line with Legal guidance.
Tracking and reporting on pipeline, volume, fees and retention.
What success looks like
A growing, active and engaged VIP community across Greater China.
Strong retention and a healthy flow of referrals.
VIP feedback that shapes what Product builds.
Relationships handled in full compliance with our policies.
What you bring
Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech.
A credible network among high volume Mandarin speaking traders, HNWIs or communities, or a track record of building one.
Native Mandarin and strong professional English. Cantonese is a plus.
A good understanding of the regional market dynamics and how traders and HNWIs compare offerings.
Comfort working towards volume, fee and deposit targets.
Solid knowledge of on-chain trading and DeFi.
Sound judgement on local regulation, and comfort working with Legal guidance.
Nice to have
Experience hosting private events or community gatherings in the region.
Japanese or Korean language skills.
A product mindset: you can turn feedback into clear requirements.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
• 2+ years of hands-on experience in Business Development, Partnership Management within PSP, Payment Gateway, Acquiring Bank, or High-Risk / Digital E-Commerce environments. • Identify, pitch, and convert new B2B clients and payment service providers (PSPs).
Location: Amsterdam
Workplace: OnSite
ABOUT US:
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
ABOUT THE ROLE:
Restaurant owners trust other restaurant owners. They listen to the chef down the street, their wine supplier and their accountant long before they listen to an ad. That's why our events work. When we launched in Berlin, we hosted a four-hands dinner with two local merchants and a well-known food creator. We believe that’s what builds credibility, trust, and ultimately a warm prospect list.
We’re hiring an Events & Community Manager to turn that into a program that runs in several markets at the same time. You’ll plan and run our partner and owned events, and find new ways to grow Tebi through the hospitality community in each city, neighbourhood and market. You’ll work closely with our local sales teams so every event and partnership turns into real conversations.
This is a hands-on role. One week you'll be hosting a merchant dinner in Milan, the next you'll be setting up a distributor breakfast in Amsterdam. You'll report to the Head of Marketing and work closely with our Marketing team to extend these programs to our channel ecosystem, plus align closely with the General Managers and Account Managers in each market.
WHAT YOU'LL BE DOING:
- Run events across markets: Plan and deliver partner and owned events in 2–3 markets at a time, from intimate merchant dinners and industry breakfasts to city launches. You own the calendar, budget, venues, suppliers, guest lists and the plan for the night.
- Build the playbook as you go: Turn each event into templates, checklists and supplier lists, so we can launch a city campaign in weeks, not months. Improve them after every event.
- Build local partner networks: Find the people operators already trust: drinks distributors, wholesalers, food creators, hospitality associations, accountants and the advisers who help new venues open. Build partnerships that bring us introductions and referrals, not just logos.
- Put our merchants front and center: Work with our best merchants as hosts and anchors, so prospects hear about Tebi from the people they respect.
- Turn connections into pipeline: Agree with local Sales and Account Management who to involve, how to follow up and who owns what conversations. Track every event in HubSpot from invite to demo to signed merchant.
- Grow Tebi through the community: Find new ways to reach operators through the people and places they already trust, in each city, neighborhood and across borders. Keep guests and partners engaged after events, so one introduction leads to the next.
- Open new community channels: Test new ways to grow through our close-knit industry, such as an affiliate or referral program for partners, sharing useful insights from our merchants, and showing up in the forums and groups where operators talk shop.
- Capture the stories: Work with our creative team and relevant freelancers to turn events and partner moments into social content, case studies and sales material.
How we'll measure success:
- Events delivered each quarter across markets, on time and on budget
- Demos, pipeline and new merchants from each event and partnership
- Introductions, referrals and leads from partners, affiliates and community channels
- Cost per demo compared with our other channels
WHAT YOU’LL BRING:
- Have built something people show up for: an event series, a supper club, a community, a program. You can point to what it led to, not just how many people came
- Feel at home in hospitality. You've worked in or around restaurants, bars or food and drink brands, and you're comfortable leading a room full of operators
- Are high agency. You own your calendar, your relationships and your results, and you don't wait to be told what to do
- Build your own playbook when there isn't one, and you enjoy doing the work as much as planning it
- Know the difference between a real community and a guest list
- See growth opportunities beyond events, and are curious enough to test them
- Can run several markets at once without dropping details, and are happy to travel regularly
- Track what you do: comfortable with a CRM (HubSpot a plus), UTMs and simple reporting
- Speak fluent English. Dutch, German, Italian, Spanish or a Nordic language is a plus
Typically this means 3–5 years in events, community, field marketing or partnerships, but we care more about what you've built than how long you've been doing it.
This role isn't for you if:
- You'd rather plan the program than run it
- You need a fixed playbook and a clear org chart to get going
- You're not willing to roll up your sleeves on the night
Benefits:
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team building events
- Unlimited time off
WHAT IS RESTAURANT SOFTWARE?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
HOW WE USE AI AT TEBI
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
ОфисLondon
ОфисLondon
УдалённоseniorSerbia; Georgia; Cyprus; Armenia
Германия, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range
Германия, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; APAC - Remote
ОфисAmsterdam
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