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Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery. This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case. Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies. Key Responsibilities CRM & lifecycle ownership Design and own CRM strategies across the full lifecycle Drive high-frequency CRM orchestration Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows Data, events & analytics Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV Drive A/B testing Cross-functional leadership Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners Skills, Knowledge & Expertise Experience 4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing Experience in food delivery, groceries, e-commerce, or marketplaces Strong hands-on CRM experience (Bloomreach is a strong plus) Proven track record of driving frequency and retention, not just acquisition Skills Strong analytical mindset (funnels, cohorts, retention, uplift) Experience working with product events and data schemas Ability to simplify complex product logic into clear messaging Experience running experiments and scaling successful mechanics Comfortable working across markets and cross-functional teams Nice to have Experience in high-frequency products (food delivery, quick commerce) Exposure to ML-driven CRM or personalization systems Experience in emerging markets with supply constraints Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Project Manager, Courier Onboarding & Compliance to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub. In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets. Key Responsibilities Own courier & freight onboarding & registration Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate. Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations. Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams). Drive platform migrations & scalability Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis. Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption. Lead supply compliance & risk management Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV. Drive compliance platform development with the engineering team and maintain central compliance dashboards. Drive compliance platform features with engineering teams. Represent Delivery Hub in cross-vertical & regulatory initiatives Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments. Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments. Drive optimization projects & operating rhythm Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics. Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership. Qualifications Experience: 4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage. Technical & Data Skills: Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence). Domain Expertise: Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion). Regulatory-to-Product Translation: Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact. Stakeholder & Cross-Cultural Management: Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion. Mindset: Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Karachi, Pakistan (Karachi) Workplace: hybrid We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position. Key Responsibilities Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities Collect, document, and analyze client feedback to help improve service quality Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution Handle incoming calls and requests from business clients in a professional and solution-oriented manner Skills, Knowledge and Expertise 1–3 years of experience in account management or a related field Strong negotiation and communication skills Proficiency in Google Sheets Excellent knowledge of the local market Ability to work independently and manage multiple priorities in a fast-paced environment Based in Lahore, Karachi, or Islamabad Fluency in Urdu and English Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We build internal and user-facing tools that support dynamic in-app content experiences powered by business rules and ML-based scoring models. Our work sits at the intersection of product engineering and data, helping personalize the user experience in the mobile app. We are looking for an engineer with a strong mobile background who has solid experience with iOS and Android development and is also confident working with web technologies. This role is primarily focused on the mobile platform, while also involving work on web interfaces, internal tools, and integrations. Key Responsibilities Develop and maintain functionality for the mobile application on iOS and Android Contribute to the development and improvement of web interfaces and internal team tools Deliver end-to-end features in collaboration with backend engineers, designers, and product managers Integrate client applications with backend services, APIs, and personalization systems Improve the performance, stability, and overall quality of mobile and web products Participate in designing client-side architecture and technical solutions Write clean, maintainable, and testable code Take part in code reviews, technical discussions, and help maintain a high engineering standard across the team Diagnose and resolve issues in development, testing, and production environments Skills, Knowledge and Expertise 5+ years of commercial software development experience Strong hands-on experience in mobile application development for iOS and/or Android Good understanding of mobile architecture, application lifecycle, client-side performance, and UX Experience with web technologies and willingness to work on web interfaces as part of the role Solid knowledge of JavaScript/TypeScript Experience with React and modern web frameworks is a plus Experience integrating with REST APIs and/or GraphQL Understanding of testing principles, CI/CD, and client application delivery processes Experience with GitHub, Kubernetes, and build/deployment tools is a plus Strong ownership, responsibility, and ability to quickly learn new technologies and domains Conditions Help us challenge injustice by creating fair choices for millions of people across in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid Several Backend Engineer positions are available within product teams. Each role is embedded in a single team and focuses on the development and scaling of backend solutions across the company’s product areas. Key Responsibilities Design and implement complex business logic in Golang autonomously, while ensuring high performance and system reliability. Design optimal database structures (SQL), manage indexes, and optimize query performance. Build asynchronous service interactions using Kafka. Take ownership of backend services lifecycle, including delivery, monitoring and maintaining backend services in the production environment Write clean, structured code, conduct code reviews, ensure compliance with architectural guidelines (ADR), and implement engineering best practices. Set up monitoring and alerting for your services, participate in Post-Mortem processes, identify root causes of incidents, and automate routine tasks. Share expertise with the team, participate in onboarding new members, and contribute to the development of internal libraries and tools. Proactively seek improvements in technical implementations and product solutions, striving to deliver the best possible user experience. Skills, Knowledge and Expertise 6+ years of commercial backend engineering. With experience solving complex problems in high-load environments 3+years of commercial experience with Golang. Knows and has applied advanced features of the Go language in practice Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS) Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills Conditions & Benefits Stable salary, official employment. Health insurance. Hybrid work mode and flexible schedule. Access to professional counseling services including psychological, financial, and legal support. Discount club membership. Diverse internal training programs. Partially or fully paid additional training courses. All necessary work equipment.

Location: Almaty, Kazakhstan Workplace: hybrid Several Senior Backend Engineer positions are available within product teams. Each role is embedded in a single team and focuses on the development and scaling of backend solutions across the company’s product areas. Key Responsibilities Design and implement complex business logic in Golang autonomously, while ensuring high performance and system reliability. Design optimal database structures (SQL), manage indexes, and optimize query performance. Build asynchronous service interactions using Kafka. Take ownership of backend services lifecycle, including delivery, monitoring and maintaining backend services in the production environment Write clean, structured code, conduct code reviews, ensure compliance with architectural guidelines (ADR), and implement engineering best practices. Set up monitoring and alerting for your services, participate in Post-Mortem processes, identify root causes of incidents, and automate routine tasks. Share expertise with the team, participate in onboarding new members, and contribute to the development of internal libraries and tools. Proactively seek improvements in technical implementations and product solutions, striving to deliver the best possible user experience. Skills, Knowledge and Expertise 6+ years of commercial backend engineering. With experience solving complex problems in high-load environments 4+years of commercial experience with Golang. Knows and has applied advanced features of the Go language in practice Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS) Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Rabat, Morocco Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Skills, Knowledge & Expertise 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Qualifications 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Intercity covers intercity rides and parcel delivery in 35+ countries across LATAM, MENA, Central and South Asia, and Southeast Asia. Key Responsibilities Develop features for passenger and driver client apps. Work with geolocation, maps, and real-time order statuses. Run A/B experiments, manage feature flags, and implement analytics events. Do code reviews, write tests, and co-design solutions with backend and iOS engineers. Build with AI tools (Claude Code, Copilot) as part of an AI-First approach. Skills, Knowledge and Expertise 3+ years of commercial Android development with Kotlin. Good knowledge of Coroutines, Flow, MVVM/MVI and DI (Dagger/Hilt). Experience with Jetpack Compose. Experience working with multi-module projects and Gradle. Understanding of networking, caching and working with unstable connections. Experience with unit testing. English level: B1+. Nice to have: Experience with maps and geo services, such as Google Maps or 2GIS. Experience with Play Integrity, fake GPS protection or other anti-fraud solutions. Experience with Spec-First or AI-assisted development. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is seeking an Anti-fraud Officer to own detection and investigation of fraud across our ride-hailing, delivery and city-to-city products: Ban evasion through multi-accounting, GPS spoofing, ride manipulation, promo and referral abuse, payment fraud, driver–passenger collusion etc. Key Responsibilities Analyze transactional and behavioral data using SQL and Python to identify suspicious patterns and emerging fraud schemes Develop, tune, and improve fraud detection rules and anti-fraud dashboards Evaluate the quality and effectiveness of detection rules by tracking precision and other key performance metrics Manage fraud cases end-to-end , from identifying suspicious activity to investigation, documentation, and escalation of confirmed incidents Conduct risk assessments of new and existing product features in collaboration with Product teams Analyze and monitor fraud losses , identify key sources of losses, and develop plans to reduce them Propose and implement fraud risk mitigation measures together with Product and other cross-functional teams Skills, Knowledge and Expertise 4 + years of experience in anti-fraud, risk analytics, or a related analytical field Strong proficiency in SQL and Python for analyzing large datasets Solid understanding of statistics and the ability to apply statistical methods to behavioral analysis and anomaly detection Experience working with data and the ability to independently identify suspicious patterns and formulate hypotheses Strong analytical thinking, attention to detail, and a structured approach to investigations Ability to work in ambiguous environments and independently drive investigations from initial detection to actionable conclusions and recommendations English — B2 or higher Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Abuja, Nigeria Workplace: hybrid We are looking for a Business Development Manager who will lead the design and execution of local growth strategies, including geo-expansion, vertical launches, and unit economics optimization. The ideal candidate will drive go-to-market initiatives, build strategic partnerships, and manage cross-functional projects that deliver measurable business impact. This role also requires strong analytical skills to ensure operational excellence and solve complex challenges in a fast-paced, dynamic environment. Responsibilities Growth Strategy Execution: Design and implement local growth strategies, including geo-expansion, unit economics management, and vertical launches. Market Development: Drive go-to-market initiatives tailored to the Nigeria context, taking full ownership of adoption and ROI. Strategic Partnerships: Build and manage high-impact relationships with local fleets, enterprises, and regulatory stakeholders. Cross-Functional Leadership: Collaborate with product, operations, and marketing teams to localize and pilot initiatives with measurable business impact. Operational Excellence: Monitor KPIs using SQL, Tableau, or similar tools; identify bottlenecks and optimize processes and performance across the board. Problem-Solving Autonomy: Act decisively in complex and ambiguous environments, effectively navigating competitive, regulatory, and operational challenges. Qualifications A resilient self-starter who doesn’t make excuses and pushes through until goals are achieved. 6+ years of experience in business development, partnerships, or growth roles (tech, mobility, or logistics sectors preferred). Strong analytical mindset with the ability to translate data into actionable insights (SQL proficiency is a plus). Execution-focused: Proven track record of delivering results, not just ideas. Highly autonomous: Self-driven and comfortable navigating ambiguity. Exceptional communication and stakeholder management skills. Fluent in English, with outstanding communication and negotiation abilities. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Senior Product Manager who will drive the end-to-end productization of a dynamic user experience and build scalable growth loops across inDrive’s product portfolio. This person will integrate user behavior insights, partner with ML/DS teams to enable personalization at scale, and ensure a consistent user experience across all stages of the customer journey. Key Responsibilities Lead the end to end productization of a user experience that dynamically orchestrates customer value interventions across acquisition, cross sell, upsell, and retention This role is pivotal to inDrives ambition to build growth loops for the product portfolio Translate customer behavior insights into segmented programmable customer journeys, stitched across product surfaces Own the roadmap for growth hypotheses of activation, engagement and monetisation, as well as the consistency of user experience for existing and new verticals Partner with ML/DS teams to test for future integration of hybrid AI stacks, combining scoring models and embedding based retrieval to drive personalized actions at scale Collaborate closely with marketing, engineering, data science, and business to scale interventions across acquisition, engagement, and monetization loops Identify, size, and prioritize the most impactful opportunities through data analysis, user research, and experimentation Develop clear success metrics, measure performance, and iterate quickly to optimize growth initiatives Champion a global, product first mindset leveraging inDrives ecosystem to create scalable, enduring value for users around the world Skills, Knowledge and Expertise 5+ years of product leadership experience, with a deep focus on consumer apps, personalization infrastructure, or super app lifecycle automation at scale Bachelors degree in Computer Science or similar tech major Experience leading growth initiatives or marketplace products at a tech forward company which scaled to millions of users across diverse geographies or segments Proven success launching new products or features from 0→1 and driving sustained adoption and engagement Proven track record of driving growth through experimentation, data driven insights, and cross functional collaboration Strong analytical, problem solving, and communication skills, with the ability to align diverse stakeholders around a bold vision Deep understanding of experimentation, funnel optimization, and data driven product development in a fast paced, high impact environment Strong ability to influence and collaborate with cross functional teams, from engineering and design to marketing and business, to deliver measurable business outcomes Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams. The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems. Key Responsibilities Performance Audits & Integration Support: Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers) Design&Execute Load Tests global strategy: Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework) Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load) Load Modeling: Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution. Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality. Bottleneck Analysis & Fixes: Find, analyze, and fix performance bottlenecks. This includes: backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion) DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits) messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits) network constraints (latency, load balancer settings, timeouts) Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements. Prepare for Production Traffic: Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance Loadtesting Infrastructure Setup&Tuning: Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic Performance Analysis & Experimentation: Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code. For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance. Business Impact Translation: Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work. Observability & Monitoring: Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting. Performance Tooling: Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team. CI/CD Integration: Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production. Reporting&Communication: Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions. Performance Culture: Champion a culture where performance = product quality. Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task. Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start. Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures. Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows Set up production-like performance environments in AWS Conducting and modeling load tests in production Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV) Skills, Knowledge and Expertise 5+ years in Performance/SRE/Load Testing Strong programming skills in Golang/Kotlin/Java Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each. Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies) Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS Profiling Golang, Kafka, Redis, DB tuning experience Automation loadtesting and make QG (JVM languages and Go) SRE mindset (RED/USE, SLO, error budgets) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Kuala Lumpur, Malaysia Workplace: hybrid The Country Lead – Malaysia is a hands-on leadership role responsible for guiding national strategy and execution through deep understanding of ride-hailing frameworks and marketplace dynamics. The role embeds market and competitor intelligence into country-level planning, goal setting, and decision-making, resolves complex, high-stakes challenges through structured problem-solving and cross-functional alignment, and drives operational and process excellence. Responsibilities Develop and implement operational standards and best practices in alignment with global strategy Facilitate collaboration between country, regional, and central teams to drive execution and knowledge sharing Lead automation and workflow optimization initiatives to scale operations efficiently Oversee high level operational escalations and ensure resolution with continuous improvement mindset Marketplace Supply Management Monitor supply demand balance and key driver funnel metrics, identifying drop offs and guiding funnel optimizations Collaborate with DOPs and Marketplace Efficiency teams to drive pricing, monetization, and performance strategies Analyze and optimize revenue streams and ensure alignment with country financial targets and company goals Expansion Launch Management Lead market expansion efforts, including city/product launches and regulatory compliance Coordinate cross functional efforts for timely and compliant market entry Support area teams in resolving launch challenges and ensuring market readiness Product Customer Experience Gather market insights to shape product development and localization Oversee implementation and rollout of new features and tools across markets Monitor product adoption and performance, ensuring alignment with local user needs Partnerships Public Affairs Guide strategic partnerships and negotiations to support business growth Align partnership initiatives with country expansion strategies and monitor performance Represent the company in public forums, manage PR strategy, and collaborate on crisis communication when needed Risk, Compliance Government Relations Lead country level risk mitigation strategies and ensure regulatory compliance Collaborate with GR/legal teams to monitor changes in policy and align operations accordingly Ensure local GR efforts are in sync with overall company policies Quality Customer Support Monitor service quality standards and technical support performance across the country Facilitate best practice sharing, escalations, and continuous service improvement Lead coordination of customer incident management and support tool implementation Qualifications 5 years of experience in operations, general management, or marketplace leadership roles. Strong track record in leading cross functional teams and managing in high growth environments. Experience in ride hailing, e commerce, or other platform based businesses is required. Demonstrated ability to resolve complex problems and drive scalable solutions. Deep understanding of local market dynamics, user behavior, and regulatory environments. Strong communication, negotiation, and stakeholder management skills. Fluent in Malay Bahasa and English Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a hands-on Risks Ops to own and evolve our core Decision-Making System (DMS) and credit processing engine. In this role, you will bridge the gap between risk management, and core engineering, leading a focused team of developers to design, build, and optimize high-throughput, low-latency decisioning engines. You will play a pivotal role in streamlining time-to-market for credit strategy changes, integrating advanced ML scoring models, and replacing legacy software with modern, scalable, in-house microservices architecture. Key Responsibilities Technical Leadership & Ownership: Take full ownership of the end-to-end Decision-Making System (DMS) lifecycle, including system architecture, deployment pipelines, production monitoring, continuous code cleanup, and performance optimization. Cross-Functional Collaboration: Partner closely with Risk Analysts and Data Scientists to translate complex business logic, risk rules, and ML scoring models (application, behavioral, fraud) into production-ready software. Team Leadership & Delivery: Implement core logic of DMS system to suit the needs of InDrive's lending vertical. Code reviews, release management, and performance evaluations while fostering an efficient, agile environment. Process Optimization: Reduce time-to-market for credit strategy updates by modernizing delivery workflows, introducing automated regression/retrospective testing, and eliminating dependencies on legacy release cycles. Architecture & System Integration: Drive the evolution of our high-volume microservices ecosystem (Golang, AWS). Integrate internal and external services (credit bureaus, collection platforms, fraud detection services) via REST APIs and event-driven pipelines. Skills, Knowledge and Expertise Fintech & Credit Decisioning Expertise: 7+ years of total backend engineering experience, with deep domain expertise in financial technology, credit conveyors, loan processing, debt collection systems, or automated decisioning engines. Risk-Ops experience: be familiar with any popular decision-engine (gorules, n8n, camunda, SAS RTDM, FICO Blaze Advisor etc…) Stack: Strong expertise in Golang / Python, and build tools (Gitlab CI), AWS-related experience will be a huge plus. Data Management: Proficiency with relational and non-relational databases (MySQL, AuroraDB, DynamoDB, GBQ). DevOps, CI/CD & Observability: Hands-on experience with modern CI/CD tools (GitLab CI, GitHub Actions), containerization (Docker), and system monitoring tools (Prometheus, Grafana). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 75 600 EUR gross. Final benefits may vary depending on the location.

Location: London, England About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities. We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years. What you’ll be doing You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality. Day-to-day in this role you’ll: Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost. Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs. Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads. Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently. Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery. Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help. Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general. Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil. Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams. Our humble expectations Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus. Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation. Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on. A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact. Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost. Clear communication, and the ability to bring people together around a practical technical direction. What we offer Scope and influence. Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence. Real problems at global scale. Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company. Autonomy and ownership. Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US. Growth. Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence. Great people. Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another. Day to day, you will: Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components. Investigate unclear, poorly reproducible, and cross-component issues to find the root cause. Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures. Define test strategies and apply risk-based testing to manage release cycles safely. Work with developers and product teams to establish expected behavior when detailed specifications aren't available. Improve our QA processes and guide the team in making confident release decisions. What you’ll bring A high degree of independence and technical curiosity. Comfort taking ownership of complex problems and driving them to resolution. The ability to see the big picture and understand how changes in one area affect the rest of the system. A proactive approach to improving processes rather than just following them. Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights. The communication skills to bring different teams together and coordinate testing efforts smoothly. What you’ll need The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing. Practical knowledge of relational databases and SQL. Experience leading QA activities and shaping test strategies for multiple products and release cycles. Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues. Hands-on experience writing or maintaining automated tests. The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity). Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools. What success looks like Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work schedule. Enjoy the freedom to work from home or from the office. Extra time off. More days to relax, recharge, and do the things you love. Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. Assistance to help make your move as smooth and stress-free as possible. Free meals and snacks. Lunch and refreshments provided to keep you fueled. Health and wellness. On-site gyms or sports club stipends. Internal events. Company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.