Location: Dubai, United Arab Emirates; Port Louis, Mauritius; Moscow, Russia; Tiranë, Albania; Chișinău, Moldova; Vilnius, Lithuania
Are you looking for an exciting job opportunity in the hospitality industry? Look no further! Apt Resources is a leading recruitment agency in Dubai, specializing in providing staff for trendy restaurants in the city. We are currently seeking experienced Waiters/Waitresses to join our client's team.
Working as a Waiter/Waitress in Dubai's vibrant restaurant scene, you will have the opportunity to work in some of the most popular and trendy establishments in the city. With a diverse range of cuisines and unique dining experiences on offer, this is an excellent opportunity for passionate individuals who thrive in a fast-paced and dynamic environment.
Responsibilities
Provide exceptional customer service to ensure a memorable dining experience for guests
Take food and beverage orders and deliver them promptly and accurately to the kitchen and tables
Assist in setting up the dining area, including cleaning and arranging tables and chairs
Handle customer inquiries and resolve any issues or complaints in a professional manner
Collaborate with the kitchen staff to ensure smooth operation and efficient service
Upsell menu items and make recommendations to guests based on their preferences
Maintain a clean and organized workstation, including polishing silverware and glassware regularly
Requirements
Proven work experience as a Waiter/Waitress in a high-end restaurant or hotel
Excellent communication and interpersonal skills
Knowledge of food and beverage menus, including wine and cocktail offerings
Ability to multitask and work well under pressure
Attention to detail and strong organizational skills
Flexibility to work in shifts, including weekends and holidays
Fluent in English; knowledge of additional languages is a plus
Benefits
As per the company package.
Dubai, United Arab Emirates; Port Louis, Mauritius; Moscow, Russia; Tiranë, Albania; Chișinău, Moldova; Vilnius, Lithuania
Location: Dubai, United Arab Emirates; Athens, Greece; Rome, Italy; Paris, France; Belgrade, Serbia
At Apt Resources, we are looking for a highly experienced and enthusiastic Restaurant Supervisor to join the team of one of our top clients running very successful award-winning restaurants in Dubai. As a European experienced Restaurant Supervisor for Trendy Western Restaurants, you will play a crucial role in providing exceptional customer service and ensuring the smooth operations of our trendy restaurants. If you are passionate about the hospitality industry and ready to take on a new challenge, we want to hear from you!
Responsibilities
Oversee the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively
Train, motivate, and supervise a team of restaurant staff, including servers, bartenders, and hosts/hostesses
Monitor and maintain restaurant cleanliness and sanitation standards, ensuring compliance with health and safety regulations
Develop and implement strategies to enhance customer satisfaction and increase revenue
Handle customer complaints and feedback, resolving issues in a professional and timely manner
Collaborate with the Head Chef and Restaurant Manager to develop menus, specials, and promotions
Manage inventory and order supplies, ensuring that the restaurant is adequately stocked at all times
Requirements
Minimum of 3 years of experience as a Restaurant Supervisor in a similar environment
Strong knowledge of European cuisine and trends in the hospitality industry
Exceptional customer service and communication skills
Ability to work under pressure and handle multiple tasks simultaneously
Excellent leadership and team management abilities
Proficient in Microsoft Office and restaurant management software
Flexible schedule, including evenings, weekends, and holidays
Benefits
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Athens, Greece; Rome, Italy; Paris, France; Belgrade, Serbia
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A
Junior Category Manager
is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The
Junior
Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
Proven work experience as a Category Manager or similar role
Problem solving skills and analytical skills
FMCG experience is preferred
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Supply Chain or relevant field
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Sharjah, United Arab Emirates; Doha, Qatar
At Apt Resources, we are looking for a highly experienced and enthusiastic Restaurant Supervisor to join the team of one of our top clients running very successful award-winning restaurants in Dubai. As a European experienced Restaurant Supervisor for Trendy Western Restaurants, you will play a crucial role in providing exceptional customer service and ensuring the smooth operations of our trendy restaurants. If you are passionate about the hospitality industry and ready to take on a new challenge, we want to hear from you!
Responsibilities
Oversee the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively
Train, motivate, and supervise a team of restaurant staff, including servers, bartenders, and hosts/hostesses
Monitor and maintain restaurant cleanliness and sanitation standards, ensuring compliance with health and safety regulations
Develop and implement strategies to enhance customer satisfaction and increase revenue
Handle customer complaints and feedback, resolving issues in a professional and timely manner
Collaborate with the Head Chef and Restaurant Manager to develop menus, specials, and promotions
Manage inventory and order supplies, ensuring that the restaurant is adequately stocked at all times
Requirements
Minimum of 3 years of experience as a Restaurant Supervisor in a similar environment
Strong knowledge of European cuisine and trends in the hospitality industry
Exceptional customer service and communication skills
Ability to work under pressure and handle multiple tasks simultaneously
Excellent leadership and team management abilities
Proficient in Microsoft Office and restaurant management software
Flexible schedule, including evenings, weekends, and holidays
Benefits
AED 3500 - 4700 basic salary range depending on the experience. Plus 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Sharjah, United Arab Emirates; Doha, Qatar
Location: Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Location: Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Sharjah, United Arab Emirates; Kuwait City, Kuwait
Apt Resources is seeking a Hostess to join their client's team for an award-winning Restaurant. As a Hostess, you will play a vital role in creating a warm and welcoming atmosphere for their guests. Your responsibilities will include greeting and seating guests, managing reservations, and coordinating with the wait staff to ensure smooth service. The ideal candidate should have previous experience in a hospitality role, as well as excellent communication and organizational skills.
Responsibilities
Greet and welcome guests with a friendly and professional attitude
Manage reservations and maintain an organized seating plan
Escort guests to their assigned tables, providing menus and answering inquiries
Coordinate with the wait staff to ensure efficient and timely service
Handle guest inquiries, comments, and complaints
Maintain a clean and organized reception area
Assist with general cleaning and setup of the dining area, ensuring high standards of cleanliness and hygiene
Ensure overall guest satisfaction and encourage return visits
Requirements
Previous experience as a Hostess in a restaurant setting
Excellent communication and interpersonal skills, with fluency in English
Strong organizational skills and ability to multitask in a fast-paced environment
Customer-service-oriented mindset, with a friendly and professional demeanor
Ability to remain calm and handle difficult situations with grace
High school diploma or equivalent; hospitality certification is a plus
Knowledge of restaurant reservation systems is a plus
Benefits
AED 3000 to 3500 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Sharjah, United Arab Emirates; Kuwait City, Kuwait
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operate a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager is a person who is responsible for the management of sales and relationships with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchant's accounts.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track key account metrics and take the initiative to rectify/enhance the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
BA/BS degree in Business Administration, Sales or relevant field.
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or similar role
Problem-solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation, and presentation skills
Strong verbal and written communication skills
Extensive, accurate product knowledge.
Location: Bukit Bintang, Malaysia
Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Coordinate with risk dept on leverage changing request, or any escalated trading issues
-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
-Liaising with technology provider on any complex situation dispute
- Cross checking with PSP on funding issues
- Managing internal ticketing on any feedback or issues arise within the dept
-Performing financial checks on any transaction or transfer within the system
- Collecting appropriate information of any complaint on technical perspective
l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
Requirements
Requirements:
-A bachelor’s degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice.
-Exceptional analytical and conceptual thinking skills.
-Advanced technical skills.
-Great attention to minute details, meticulously excellent to numbers and procedures.
-Fundamentally analytical and conceptual thinking skills.
-Experience creating detailed reports and giving presentations.
-Competency in Microsoft applications including Word, Excel, and Outlook.
-A track record of following through on commitments.
-Excellent planning, organizational, and time management skills.
-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Location: Dubai, United Arab Emirates
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Location: Dubai, United Arab Emirates; Malé, Maldives; Abu Dhabi, United Arab Emirates; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates
Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.
Responsibilities
Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
Escort guests to their assigned tables or waiting areas.
Manage reservations and maintain a reservation system.
Advise guests on the menu, specials, and unusual features of the restaurant.
Ensure that all guests are served with a consistent high level of quality.
Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
Ensure that the restaurant is clean, well maintained and operational at all times.
Requirements
A minimum of 2 years of experience as a host or hostess in a high-end restaurant or hotel.
Fluent in English, and a second language such as Arabic, French, Italian, Spanish, Russian, or Chinese will be an advantage.
Knowledge of a restaurant reservation system is essential.
Strong customer service, problem-solving, and communication skills.
Positive attitude, reliable, and guest-oriented.
Willing to work flexible schedules including weekends and evenings
Ability to work as part of a team and follow instructions.
Knowledge of dining etiquette, menu presentation, wine service, and bar service is a plus.
Benefits
As per the market standards.
Dubai, United Arab Emirates; Malé, Maldives; Abu Dhabi, United Arab Emirates; Doha, Qatar; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates
Location: Houston, United States
This individual will be responsible for managing the relationships of a current group of strategic End User Customers, Industrial Distributors and Original Equipment Manufacturer accounts. In addition of that, develop other customer accounts inside assigned territory. Utilize a consultative selling approach to help our end users and Purchasing enhance their performance by providing unrivaled value and innovation. Build Strategies and execute action plans in support of our business and marketing initiatives to meet sales and profit goals.
Main Responsibilities:
Sales and Business Development
Customer Engagement and Relationship Building.
Technical Consultation and Solution Development
Customer Support and After-Sales Service.
Customer Engagement and Relationship Building:
Identify and target potential customers in the bearing and power transmission industry.
Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
Build and maintain strong relationships with existing and prospective customers, understanding their requirements and providing them with personalized solutions.
Frequent visits to customer sites (planning, maintenance, engineering, operations) to assess their needs, provide technical advice, and promote company products and services.
Conduct product demonstrations and presentations to showcase the features, benefits, and applications of the company's bearing and engineering solutions.
Participate in events to promote Products and Services.
Technical Consultation and Solution Development:
Provide technical expertise and support to customers, addressing their inquiries, concerns, and technical challenges.
Discuss with customers how we can collaborate to enhance performance expectations upon application and engineering requirements.
Gather customer specifications, drawings, and engineering data which must be addressed to Engineering for analysis and as a result customized solutions.
Work closely with the company's engineering team to join the process of customized products developing to meet client needs.
Submit technical proposals, quotations, and bids for customers (end users, purchasing), ensuring accuracy and alignment with their requirements and procedures.
Sales Indicators and Business Development:
Develop and execute sales strategies and plans to achieve sales targets and revenue goals.
Identify and pursue new business opportunities, including new segment markets, facilities and customer management areas along production line.
Conduct regular sales forecasting, pipeline management, and reporting to track progress and identify areas for improvement.
Collaborate with the sales team and other departments (Quality Control, Engineering, Finance, Logistics, Management) to optimize sales processes, enhance customer experience, and drive business growth.
Encourage Participation in industry events, trade shows, and conferences to network, promote company products, and generate leads.
Search and Develop new accounts
Market Intelligence and Competitor Analysis:
Monitor market trends, competitor activities, and industry developments in the bearing and power transmission markets.
Gather and analyze market intelligence to identify emerging customer needs, technological advancements, and competitive threats.
Provide feedback and insights to internal teams, such as product development, marketing, and management, to drive continuous improvement and innovation.
Customer Support and After-Sales Service:
Collaborate with the customer service team to ensure smooth order processing, delivery, and post-sales support.
Address customer inquiries, complaints, and technical issues in a timely and effective manner.
Follow up with customers to ensure customer satisfaction, identify opportunities for upselling or cross-selling, and foster long-term relationships.
Requirements
Industrial sales: 3 to 5 years
Technical experience on Bearings and Power Transmission: 3 to 5
Industrial design and manufacturing: 2 to 4
Industrial Maintenance , Engineering, Operations: 3 to 5
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Dallas, United States
This individual will be responsible for managing the relationships of a current group of strategic End User Customers, Industrial Distributors and Original Equipment Manufacturer accounts. In addition of that, develop other customer accounts inside assigned territory. Utilize a consultative selling approach to help our end users and Purchasing enhance their performance by providing unrivaled value and innovation. Build Strategies and execute action plans in support of our business and marketing initiatives to meet sales and profit goals.
Main Responsibilities:
Sales and Business Development
Customer Engagement and Relationship Building.
Technical Consultation and Solution Development
Customer Support and After-Sales Service.
Customer Engagement and Relationship Building:
Identify and target potential customers in the bearing and power transmission industry.
Conduct market research and analysis to understand customer needs, industry trends, and competitive landscape.
Build and maintain strong relationships with existing and prospective customers, understanding their requirements and providing them with personalized solutions.
Frequent visits to customer sites (planning, maintenance, engineering, operations) to assess their needs, provide technical advice, and promote company products and services.
Conduct product demonstrations and presentations to showcase the features, benefits, and applications of the company's bearing and engineering solutions.
Participate in events to promote Products and Services.
Technical Consultation and Solution Development:
Provide technical expertise and support to customers, addressing their inquiries, concerns, and technical challenges.
Discuss with customers how we can collaborate to enhance performance expectations upon application and engineering requirements.
Gather customer specifications, drawings, and engineering data which must be addressed to Engineering for analysis and as a result customized solutions.
Work closely with the company's engineering team to join the process of customized products developing to meet client needs.
Submit technical proposals, quotations, and bids for customers (end users, purchasing), ensuring accuracy and alignment with their requirements and procedures.
Sales Indicators and Business Development:
Develop and execute sales strategies and plans to achieve sales targets and revenue goals.
Identify and pursue new business opportunities, including new segment markets, facilities and customer management areas along production line.
Conduct regular sales forecasting, pipeline management, and reporting to track progress and identify areas for improvement.
Collaborate with the sales team and other departments (Quality Control, Engineering, Finance, Logistics, Management) to optimize sales processes, enhance customer experience, and drive business growth.
Encourage Participation in industry events, trade shows, and conferences to network, promote company products, and generate leads.
Search and Develop new accounts
Market Intelligence and Competitor Analysis:
Monitor market trends, competitor activities, and industry developments in the bearing and power transmission markets.
Gather and analyze market intelligence to identify emerging customer needs, technological advancements, and competitive threats.
Provide feedback and insights to internal teams, such as product development, marketing, and management, to drive continuous improvement and innovation.
Customer Support and After-Sales Service:
Collaborate with the customer service team to ensure smooth order processing, delivery, and post-sales support.
Address customer inquiries, complaints, and technical issues in a timely and effective manner.
Follow up with customers to ensure customer satisfaction, identify opportunities for upselling or cross-selling, and foster long-term relationships.
Requirements
Industrial sales: 3 to 5 years
Technical experience on Bearings and Power Transmission: 3 to 5
Industrial design and manufacturing: 2 to 4
Industrial Maintenance , Engineering, Operations: 3 to 5
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
Proven work experience as a Category Manager or similar role
Problem solving skills and analytical skills
FMCG experience is preferred
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Supply Chain or relevant field
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.
Responsibilities:
Serve as the lead point of contact for all Merchants on account management matters
Build and maintain strong, long-lasting merchant relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to merchant needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues
Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform
Forecast and track account metrics and take the initiative to rectify/enhance on the findings
Prepare reports on account status
Collaborate with the Business Development team to identify and grow opportunities
Communicating with merchants to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Maintaining updated knowledge of company products and services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends.
Acting as a client advocate with a focus on improving the merchant experience.
Requirements:
Proven work experience as a, Account Manager, Sales Account Manager or similar role
Problem solving skills and analytical skills
Solid experience with CRM software and MS Office (particularly MS Excel)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
Extensive, accurate product knowledge.
Location: Yerevan, Armenia
Description
Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team.
Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us!
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Work closely with Digitain partners’ support representatives through online chat or other messengers
Provide timely, accurate and complete information using the right methods/tools
Answer partners’ inquiries related to services, games, bets and other products provided by the company
Identify and assess partners’ needs to achieve satisfaction
Interact with Partners to provide and process information in response to inquiries, concerns, and requests
Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any
Register all type of issues in the ticketing system for the review of corresponding departments
Build sustainable, long relationship
Requirements
Genuine curiosity about gaming and a good understanding of the online industry
Excellent
English
and
Turkish
written and oral communication skills
Result-oriented
Multitasking skills
Creative thinking
Attention to details
Ability to work in high pressure and in stressful situations
Excellent communication and writing skills
Prior experience as a front line employee would be a plus
Willingness to work on 24/7 shifts (is a must)
middleYerevan, Armenia
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