Location: Miami, FL
Workplace: OnSite
ABOUT THE COMPANY
Luxor is a full-stack platform for the Bitcoin mining and digital infrastructure industries. We build software, hardware, financial, and energy solutions that help mining operators improve performance, manage risk, optimize costs, and scale their operations.
Location: Miami, FL, in office. Our Miami office opens in Q1 2027; until then you'll work from our SF office or remotely with regular customer travel.
Start: Immediately
Reports to: SVP, Business Development
ABOUT THE ROLE
Luxor's sales team is organized into specialist pods, and one person owns each pod's revenue. We're hiring the person who will own Energy & Commander, our fastest-growing product surface and our biggest untapped opportunity.
- Luxor Energy is a Bitcoin-native retail electric provider (REP) in ERCOT and a QSE expanding into SPP. We help large flexible loads cut power costs and earn from their flexibility through competitive retail supply, demand response (ERS), ancillary services, 4CP avoidance and CRR credit maximization. Miners can post collateral in BTC or settle power bills directly from pool earnings.
- Luxor Commander is our fleet management platform, already running on roughly 500 MW of mining infrastructure. It gives operators real-time monitoring, remote control and automated curtailment that responds to hashprice and energy prices.
Texas and SPP are full of miners and other large loads heading into supply renewals. Your job is to turn that footprint into revenue.
This is a hunter-closer seat. Our energy, operations and product teams will support you, but you own the pipeline, the number and the close.
WHAT YOU'LL DO
- Own Energy & Commander revenue and the quarterly targets you agree with leadership.
- Source and close new REP, QSE and demand-response business with Bitcoin miners, data centers and other large flexible loads in ERCOT and SPP.
- Convert Commander's free and trial users to paid, and pair Commander with energy contracts so they sell as one deal.
- Get ahead of the renewal calendar: know when every target site's power contract renews, and be in the room 6+ months out.
- Build and work broker and channel relationships, while growing a direct RFP flow.
- Run the full cycle: outbound, discovery, pricing (adders, DR revenue shares, term structures), proposals, negotiation and close.
- Spend 80%+ of your time in front of customers and partners, including on-site visits and industry events.
- Bring what you learn in the market back to product: what customers want, what competitors charge and where the openings are.
- Help hand off to other key decision makers or cross-sell the rest of the Luxor stack (Pool, LuxOS, derivatives, hardware) when the account calls for it.
WHAT WE'RE LOOKING FOR
- 5+ years in B2B sales or business development, with a record of deals you personally sourced and closed. Bring numbers.
- A working understanding of US power markets: retail supply, adders, index vs. fixed pricing, demand response and ancillary services. ERCOT and/or SPP experience is a strong plus.
- Comfort selling technical, consultative products to senior operators, CFOs and energy managers.
- A network among miners, data center operators, brokers or energy market participants is a plus.
- Exposure to Bitcoin mining, ASICs or mining management software is a plus.
- Willingness to work in office in Miami and travel regularly to customer sites and events.
THIS ROLE IS FOR YOU IF
- You'd rather own a number than a strategy deck.
- You get energy from connecting with a net new site and turning it into a signed contract.
- You learn markets fast and can explain energy economics in plain English.
THIS ROLE IS NOT FOR YOU IF
- You prefer to set strategy and hand deals to someone else to close.
- You need someone else to schedule your follow-ups.
WHAT WE OFFER
- Competitive base plus uncapped, gross-profit-based commission.
- Real ownership: you are accountable for two product lines.
- A full ecosystem to sell (pool, firmware, derivatives, hardware, energy, software), so you can build deals no single-product competitor can match.
- Health, dental and vision, 401(k) matching and unlimited PTO.
At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all!
HOW WE USE AI IN OUR HIRING PROCESS
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
ОфисMiami, FL; In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA
Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation.
The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry.
The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred.
This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Certificates of Insurance (COI) Processing Intake & Verification
Receive COI requests through email, client portals, or phone.
Review requests and verify active policy status and coverage limits within the agency management system.
Confirm certificate holder information, names, and addresses for accuracy.
Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties.
Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time.
Issuance
Prepare and issue standard ACORD forms, including:
ACORD 25 – Certificate of Liability Insurance
ACORD 28 – Property Insurance.
Tracking & Delivery
Deliver completed certificates to insureds and third-party certificate holders.
Log all certificate issuances accurately in the agency management system.
Track special endorsement requests and certificate holder requirements.
Follow up on outstanding COI-related items as needed.
2. Loss Control & Inspection RecommendationsCarrier Follow-Up
Monitor and track loss control or inspection reports received from commercial insurance carriers.
Review outstanding recommendations and identify items requiring client action.
Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe.
Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure.
Client Outreach
Contact insureds via email and phone to request outstanding risk-improvement items.
Request photos, documentation, or other compliance materials required by underwriters.
Follow up with clients until required documentation is received.
Status Tracking
Update inspection and loss-control progress in the agency management system.
Log proof of completion and supporting documentation.
Notify the appropriate Account Manager when requirements have been satisfied.
3. Insurance Carrier & Client Follow-Ups
Follow up with commercial insurance carriers and clients regarding missing information and documentation.
Request signed applications, supplemental forms, audit documents, and other outstanding items.
Maintain organized follow-up records and ensure pending items are tracked to completion.
Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response.
Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope.
Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups.
Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions.
4. Renewal Information Gathering
Proactively contact commercial clients
60–90 days before renewal
.
Request updated information such as:
Payroll figures
Sales figures
Equipment schedules
Statements of Values (SOVs)
Other renewal-related documentation
Track outstanding renewal information and follow up as needed.
Ensure collected information is accurately documented and routed to the appropriate internal staff.
5. Shared Inbox Management
Monitor shared commercial service inboxes throughout the workday.
Review, organize, and triage incoming client requests.
Respond to routine inquiries when appropriate.
Identify urgent or sensitive matters and promptly flag them for licensed staff.
Maintain organized records of requests and follow-ups.
Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request.
Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly.
6. Agency Management System & Data Entry
Maintain accurate and up-to-date client records within the agency management system.
Update:
Client contact information
Locations and location schedules
Policy information
Other relevant account details
Perform accurate data entry and document updates.
Ensure information is entered consistently and accurately across applicable systems.
Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts.
Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions.
7. Endorsement Request Intake
Receive and review mid-term policy change requests.
Gather the necessary information and supporting documentation for requests such as:
Vehicle additions or deletions
Address changes
Driver updates
Other policy changes
Queue complete requests for internal processing.
Follow up on missing information before routing requests to the appropriate staff.
As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards.
8. Assistant Account Manager / Producer Support
As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer.
Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency.
Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction.
Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands.
Assist with initial client intake and incoming client calls as responsibilities expand.
Provide administrative support for commercial account invoicing and billing-related communications.
Assist with marketing activities for new business and renewals of existing commercial accounts.
Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Minimum 2 years of remote administrative or virtual assistant experience.
Insurance industry experience is highly preferred, particularly experience supporting:
U.S. insurance brokers
Insurance agencies
Commercial insurance operations
Insurance back-office administrative teams
Hands-on experience with U.S. Agency Management Systems (AMS) is preferred.
Experience with Applied Epic is highly preferred.
Familiarity with major insurance carrier portals is a strong advantage.
Strong understanding of administrative workflows, documentation, and follow-up processes.
Excellent written and verbal English communication skills.
Professional and confident phone and email communication with U.S. clients and carriers.
Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details.
High level of accuracy in data entry and document processing.
Ability to manage multiple requests and follow-ups while meeting deadlines.
Organized, dependable, and proactive.
Able to work independently while knowing when to escalate issues to licensed staff.
Required Software & Applications:
Use the same software and applications currently used by the existing VAs.
Agency Management System (AMS)
Applied Epic
Insurance Carrier Portals
Email / Shared Service Inbox
Client Portal
ACORD Certificate Processing Tools/Systems
Other systems currently used by the existing VA
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit has a flexible workforce! If you happen to live close to one of our physical office locations, our doors are open for you to come into the office as often as you’d like. Don’t live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.
Ads power Reddit’s business. As a Senior Product Designer on the Ads team, you will play a key role in shaping the tools, systems, and experiences that help businesses succeed on Reddit while ensuring ads remain relevant, useful, and respectful to redditors.
This role can span a range of opportunities across Reddit’s ads ecosystem, from advertiser-facing platform experiences to the recommendations and surfaces people encounter on Reddit. With a focus on our Reporting, Account management and Billing products, you will translate complex data and workflows into clear, intuitive experiences that help businesses understand performance, optimize outcomes, and effectively manage their accounts, permissions and identity.
You’ll help define experiences that simplify complexity, build trust, and unlock better outcomes for advertisers of varying sizes and sophistication. At the same time, you’ll contribute to shaping ads experiences that feel native to Reddit and aligned with the expectations, behaviors, and culture of our communities.
What You’ll Do
Understand the unique needs of a broad range of advertisers and translate those into powerful and easy to use features that will help them grow their business.
Drive alignment across diverse teams through strong exploration, storytelling, communication, and presentation to peers and leadership.
Be a strategic problem solver, identifying non-obvious opportunities to improve Reddit’s ads platform and ad experiences.
Collaborate closely with product managers, engineers, researchers, data scientists, and other cross-functional partners to understand user needs, business goals, and technical constraints.
Execute across every stage of the design lifecycle, from early concepts and systems thinking through detailed workflows and polished delivery.
Who You Might Be
6+ years of experience in UX/UI design, with a strong portfolio showcasing your skills in designing for web and mobile applications.
Strong product sensibilities with a mix of B2B and B2C experience. Experience in advertising tooling is a plus.
Comfort with complexity and finding clarity in ambiguous situations
Strong communication skills while working closely with partners across the company
Humble, curious, and motivated to ship the best product
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200
—
$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount.
You will be responsible for:
Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives
Delivering fast, precise regulatory interpretation that is well documented and defensible
Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice
Coordinating bank partner review and approval for products and consumer-facing content
What You Will Do
Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible.
Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys.
Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function.
Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use.
Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards.
Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility.
Who You Are
8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team.
Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny.
An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority.
AI and Compliance Modernization Experience
A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York, NY; San Francisco, CA; Utah
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability.
The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support.
This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations.
The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools.
What You Will Do
Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current.
Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out.
Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure.
Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them.
Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure.
Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls.
Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on.
Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines.
Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility.
Who You Are
8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope.
Strong experience building or operating Compliance Management Systems or large programmatic compliance functions.
Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA.
Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment.
Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it.
Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements.
Effective communicator able to influence regulators, bank partners, executives, and technical teams.
Builder mindset, energized by creating scalable systems rather than maintaining legacy processes.
Bachelor's degree required; JD or advanced degree is a plus.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$176,000
—
$220,000 USD
Tier 3 (Salt Lake City)
$149,600
—
$187,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
While there is a lot to celebrate in our past, there is even more opportunity ahead of us. As we are continuing to grow, we’re seeking a
Sr. Software Engineer - B2 Object Storage
to join our team!
What You'll Do:
You will work on B2 APIs and subsystems that allow our customers and integrations to upload objects, manage object lifecycles, track usage, and interact with our billing and storage systems. You will help build new features, improve the scalability of our systems, and build internal observability tooling.
Responsibilities:
Design, implement, and maintain B2 and S3-compatible APIs to ensure correctness, performance, and backward compatibility for a large base of external customers and integrations.
Lead technical design discussions and produce clear design documents
Instrument services, develop metrics, define meaningful SLIs/SLOs, and drive reliability improvements.
Actively participate in on-call rotation to help determine incident root causes and identify follow-up remediation items
The Right Fit:
7+ years of server-side Java programming experience with a strong background in algorithms and data structures
Experience writing software for large scale distributed systems, including design, implementation, testing, and rollout
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code)
Bonus points for:
Cassandra and Vitess experience
Agile and scrum experience
At this point, we hope you're feeling excited about the job description you're reading. Learning, developing, and growing are key parts of our culture, so even if you don't meet every requirement, we still encourage you to apply.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
#LATAM
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Job
Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.
Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.
About the Role
We are looking for an experienced
Senior Engineering Manager
to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.
You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.
You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.
Our Engineering Teams
Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.
Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.
Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.
What You’ll Do
Technical Leadership
Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.
Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.
Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.
Ensure reliability, data integrity, and financial correctness across consumer workflows.
Execution & Delivery
Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.
Lead large, ambiguous projects from early exploration through launch and scale.
Coordinate cross-team dependencies and resolve blockers regardless of team.
Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.
People Leadership
Manage, mentor, and grow a team of engineers.
Establish strong ownership of customer outcomes, engineering quality, and operational excellence.
Hire and develop senior engineers and future technical lead
Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.
Operational Ownership
Own the production health and reliability of the team’s consumer services.
Improve observability, scalability, and incident response a
Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.
Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.
Who You Are
Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.
8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.
Experience building and scaling consumer-facing products and the APIs and backend systems that power them.
Strong product judgment and a track record of partnering with business and product leaders to delivery .
Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.
Strong understanding of distributed systems, service architecture, reliability, and data integrity.
Experience owning production services with high standards for uptime, correctness, and operational readiness.
A track record of growing engineers, developing technical l with strong ownership and accountability.
Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.
Preferred
Experience building or operating consumer fintech, payments, banking, or lending products.
Experience launching a new product or business line from early experimentation through adoption and scale.
Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.
Experience using product analytics and experimentation to i, engagement, or retention.
Experience partnering with Risk and Compliance teams in a regulated environment.
Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems.
Background scaling high-growth consumer platforms.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Rhode Island
Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care.
We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed.
At Huddle Up, you’re part of a team that ensures students receive the best care possible.
We are currently hiring for virtual Licensed Clinical Social Workers (LCSW) in Rhode Island, for the 26/27 school year!
What We Offer:
Compensation for direct and indirect time
Up to a $250 monthly incentive (up to $3,000 per year)
Access to Company Sponsored Health insurance, Dental Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Life Insurance
Access to wellness programs including- Peloton, EAP Support, Headspace, and Carrot Fertility
Access to participate in our 401k after 6 months of employment
Accrued sick time- one hour for every 30 hours, Caps at 48 hours
Up front payment for cross licensing
Access to our proprietary platform
Access to online assessments and tools
Access to clinical and technical staff to ensure you are fully supported
We match your schedule with the right opportunity
What You’ll Do:
Grow and invest in your skills, capabilities, and career, by delivering mental health psychotherapy services to school-based children across the nation, leveraging technology that includes proprietary tools to support and enable clinical care, in an environment that is flexible to your needs.
Huddle up with school instructors and experienced clinical mentors to deliver outstanding mental health therapy services to children in need
Complete documentation and participate in IEP and team meetings, serve as a case manager or process coordinator
Develop your skills, career, and expertise within a supportive team-based environment
Provide telehealth services to a diverse population of school aged children
Minimum Requirements:
Able to commit to at least 20 hours per week and up to 40 hours per week
Hold an active, unrestricted, and valid LCSW license in your state of residence, and in Rhode island, in good standing
Holds an active educators certificate with the department of education
Full-time resident of the United States
Fluent in Spanish (reading, writing, and speaking)
School experience
Experience conducting virtual sessions
Experience and comfortability with the use of various types of technology
Follow Huddle Up documentation guidelines for evaluation reports and daily SOAP notes
Participate in IEP and team meetings, serve as a case manager or process coordinator
Prepare progress reports as requested by the school and complete medicaid billing if necessary
Access to a laptop (not chromebook) to conduct sessions virtually
Compensation:
This is a W2 employment opportunity. The exact compensation band is based on where the provider
resides.
Compensation for providers living in CA, HI, and NY is $42-$51 an hour; AK, CO, CT, DC, DE, IL, IN, MA, MD, NJ, NM, OH, PA, RI, TX, VA, and WA is $42-$49 an hour; AR, AZ, FL, GA, IA, KS, KY, MI, MN, MT, NC, NH, NV, OK, OR, SC, UT, WI, and WY is $42-$47 an hour; AL, ID, LA, ME, MO, MS, ND, NE, SD, TN, VT, and WV is $42-$45 an hour. This position also includes the opportunity to earn up to a $250 (up to $3,000 per year) monthly incentive for providers who work 60 hours or more in a pay period (approximately every 2 weeks) and meet other eligibility criteria. Exact hourly rate will ultimately depend on multiple factors, which may include the successful candidate’s skills, geographical location, and other qualifications.
Applications are typically reviewed within 48 business hours after application submission; information about our interview process and application status updates will be sent to you via email, please be sure to check your spam and junk folders to ensure emails do not get lost.
Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
This is a unique role that sits at the intersection of economics, analytics, product, and strategy. You’ll combine rigorous quantitative analysis with customer research and commercial thinking to shape how Fivetran prices, packages, and monetizes its products.
What You’ll Do
Analyze product usage, deal, financial, and billing data to model pricing, packaging, and monetization scenarios.
Design frameworks to assess willingness to pay, customer value, and price realization across customer segments and product lines.
Conduct research on pricing strategies, packaging models, and monetization approaches across comparable and adjacent markets.
Lead pricing and packaging strategy for new product launches, partnering with Product, GTM, and Finance to define commercial models
Build value-based pricing and econometric models to quantify elasticity, customer ROI, and lifetime value.
Design and execute pricing experiments
Synthesize quantitative analysis, customer research, and competitive intelligence into executive recommendations that influence pricing strategy.
Drive customer and prospect research to understand purchasing behavior, value perception, and pricing friction.
Partner closely with Product, Analytics, Finance, Sales, Marketing, and Legal to deliver end-to-end pricing initiatives.
Define KPIs and dashboards that measure pricing performance and identify optimization opportunities.
Continuously evolve our pricing and packaging strategy to improve ARR growth, customer adoption, and value realization
Skills We’re Looking For
5–8 years designing or operating SaaS or sophisticated B2C pricing models, preferably with usage‑based or behavioral pricing experience
Deep quantitative chops—an advanced degree (PhD/MSc) in Economics, Statistics, Operations Research, Applied Math, or similar
Fluency in SQL and Python for large‑scale data analysis; proficiency with BI tools such as Looker or Tableau; bonus for dbt
Hands‑on experience with conjoint, MaxDiff, Gabor-Granger, or Van Westendorp surveys and causal experiment design
Strong attention to detail and data analysis skills – including interpreting results and recommending actions
Proven record of turning complex models and analyses into recommendations and shipping changes that moved ARR, gross margin, or NRR
Collaborative mindset with Product, Analytics, Finance, Sales, and Legal; you can navigate from whiteboard to contract terms with ease
Strong communication and presentation skills with ability to influence at the executive level
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$215,424
—
$269,280 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Go Developer Senior Crypto IT Вакансии Разработка и поддержка backend-сервисов на Go, развитие микросервисной архитектуры и работа с базами данных для компании Omega Solutions.
Location: Anywhere; Europe, Middle East, Africa (EMEA); North America, South America (AMER); EMEA; United States
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
Circle’s Growth team owns three pillars: Billing (SaaS billing, experimentation, PLG and sales-led funnel infrastructure), Analytics (data visualization and architecture, ClickHouse, and LLM-powered analytics Q&A), and Member Growth (onboarding, activation, and removing the friction that keeps a business from growing).
We’re looking for a Lead Engineer to own Analytics and Member Growth. This is a hands-on role. You’ll write a lot of the code, make the hard technical calls, and lead a small team of tenured engineers. Most of your week goes to building and reviewing. The rest goes to running the team: 1:1s, planning, and helping people grow.
You’ll own two things. First, how digital business owners understand what’s happening in their business, including the analytics Circle AI uses to answer their questions. Second, how a new member goes from signing up to actually showing up. Millions of people join and use Circle every month, so small changes here have an outsized impact.
WHAT YOU'LL BE DOING
- Leading, growing, and coaching a team of engineers across Analytics and Member Growth, while remaining hands-on — reviewing designs and PRs, and shipping code yourself daily.
- Owning the technical strategy and architecture for Circle's analytics stack: rich, interactive data visualizations, ClickHouse data infrastructure, and LLM-powered experiences that enable business owners to ask questions about their data in natural language.
- Owning the roadmap for Member Growth: onboarding flows, activation, and reducing the friction that stands between a new member and real engagement in a community.
- Partnering with product, design, data, and leadership to turn ambiguous problems into a cohesive, data-informed growth roadmap with measurable outcomes.
- Work AI-first. Use agents for planning, coding, review, and triage; stay critical of what they produce and help the team build shared tools that make all of us faster.
- Designing and overseeing A/B tests and experimentation to validate changes that improve activation, retention, and community health.
- Hiring, mentoring, and developing engineers, and running performance and career-growth processes for your team.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Prior experience leading or managing engineering teams. You’ve led engineers on large initiatives. You set direction, reviewed their work, and helped them get better while staying one of the strongest builders on the team.
- A product mindset: you understand our customers deeply enough to question and shape requirements, not just implement them. You're comfortable making fast, independent decisions following SaaS/product best practices.
- 7+ years of experience shipping production software on complex web applications, including experience with Ruby on Rails, MySQL/PostgreSQL, ReactJS, and TypeScript.
- Strong track record in at least one of: data/analytics infrastructure (e.g., ClickHouse, data warehousing, BI), or growth/lifecycle product engineering (onboarding, activation, retention); exposure to both is a strong plus.
- Comfortable in highly collaborative environments, working closely with stakeholders across engineering, product, design, and go-to-market teams.
- Ability to operate well in ambiguous, fast-moving problem spaces and translate findings into clear priorities for your team.
- Strong alignment with our values (find our values on our career page if you haven't read up on them yet).
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Experience shipping LLM-powered product features, such as natural-language data Q&A or AI agents.
- Familiarity with billing tools or payments infrastructure (Stripe).
- Experience working in a growth-oriented or PLG engineering organization.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
Location: Singapore, Singapore
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The Senior Executive, Supply Chain Management will support end-to-end supply chain and operational activities across Southeast Asia markets, ensuring effective order fulfilment, inventory management, logistics coordination, warehouse operations, and operational compliance. The role requires close collaboration with internal stakeholders, distributors, logistics service providers, and regional teams to ensure smooth execution of supply chain processes and continuous operational improvement.
Key Responsibilities:
Supply Chain Operations
Manage end-to-end order fulfilment activities including purchase orders, sales orders, delivery coordination, invoicing, and shipment execution.
Coordinate with distributors, commercial teams, and third-party logistics (3PL) partners to ensure timely and accurate order processing.
Monitor operational performance and resolve supply chain issues related to logistics, inventory discrepancies, damaged stock, and system transactions.
Support product launches, replenishment planning, and order allocation activities across assigned markets.
Take ownership of assigned markets and drive resolution of operational issues with minimal supervision.
Provide guidance and knowledge sharing to junior team members where required.
Inventory & Warehouse Management
Perform inventory monitoring and reconciliation between SAP and warehouse records.
Support periodic stock counts and inventory audits.
Coordinate warehouse activities including rework planning, inspection requirements, and inventory movement tracking.
Ensure inventory accuracy and provide recommendations to improve stock management processes.
Logistics & Distribution
Work closely with freight forwarders, warehouses, distributors, and regional stakeholders on inbound and outbound logistics activities.
Coordinate import/export shipments and ensure compliance with documentation requirements.
Manage shipping arrangements and support logistics-related operational projects.
Monitor logistics service performance and address operational issues promptly.
Invoice & Vendor Management
Review and verify supplier invoices for accuracy and policy compliance.
Support invoice processing and payment submissions through corporate systems.
Coordinate with vendors and internal finance teams to resolve billing discrepancies.
Maintain proper documentation and records related to operational expenditures and vendor transactions.
Process Improvement & Projects
Support implementation of new operational initiatives, systems, and process improvements.
Participate in regional projects involving procurement, logistics, warehouse operations, and system enhancements.
Identify opportunities to improve efficiency, accuracy, and service quality.
Prepare reports and analysis to support business decision-making.
Support and participate in regional supply chain improvement initiatives and system enhancement projects.
Compliance & Reporting
Ensure compliance with company policies and regulatory requirements related to logistics and supply chain activities.
Support insurance declarations, shipping documentation, and audit requirements.
Prepare operational reports, inventory reports, and KPI tracking as required.
Requirements:
Education
Diploma or Degree in Supply Chain Management, Logistics, Business Administration, or related discipline.
Experience
Minimum 5 to 7 years of experience in supply chain, logistics, operations, inventory management, or distribution.
Experience working with regional operations and third-party logistics providers.
Strong understanding of import/export, warehousing, inventory management, and order fulfilment processes.
Hands-on experience in managing operational issues and stakeholder coordination independently.
Experience in SAP S/4HANA and supply chain transaction processing.
Prior experience in consumer electronics, technology, FMCG, or related industries would be advantageous.
Technical Skills
Advanced SAP S/4HANA knowledge.
Advanced Microsoft Excel skills (Pivot Tables, Power Query, dashboards, data analysis).
Experience with inventory planning and supply chain reporting tools.
Knowledge of international trade compliance, import/export regulations, and free trade agreements (FTA/RCEP) is preferred.
Competencies
Strong stakeholder management and influencing skills.
Ability to work with regional and global teams across different cultures and time zones.
Strong commercial awareness and business acumen.
Excellent project management and organizational skills.
Ability to work independently with minimal supervision.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join Aleph’s Sales Administration team for South and North Europe in Ljubljana. In this fixed-term 19 month role, you will validate sales opportunities, spot discrepancies and protocol violations, and make sure every project is recorded in Salesforce with the information needed to bill and collect. Your approvals directly affect monthly sales revenue. The wider team supports North and South Europe, Latin America, Asia-Pacific and other regions, and you will work closely with Sales, Operations, Finance, Compliance and Legal colleagues.
The position will be based at the Ljubljana office with a hybrid work model.
Starting date - as soon as possible.
What You’ll Do
Validate sales opportunities daily, identifying discrepancies or protocol violations before they are approved.
Ensure all projects are recorded on the system (Salesforce) correctly and featuring all support information to bill and collect.
Make sure the sales team works within company compliance requirements, in close collaboration with Compliance and Legal.
Monitor and update changes in procedures and policies.
Control and regulate CRM data updates.
Respond to daily emails and Chatter requests.
Support and collaborate with Sales, Operations and Finance teams across different countries and regions.
Prepare reports as needed.
Take on additional tasks assigned by your line manager.
What You Need For This Role
Bachelor’s degree in Business Administration, Marketing, Finance, Economics or a related field.
An administrative sales background and 2–3 years of experience.
Fluent English
, spoken and written.
Salesforce
or CRM experience (a plus), or a proven ability to learn new systems quickly.
Strong analytical skills and proficiency in Microsoft Excel.
Strong attention to detail and a problem-solving mindset (important).
Excellent communication skills, strong interpersonal skills and a team-first attitude.
Ability to manage multiple tasks and work in a fast-paced environment.
Fast learner who adapts quickly to new tools, systems and updates.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
The Hospital Inpatient Coder III uses clinical coding knowledge based on the Official Coding Conventions guidelines and AHA Coding Clinic, to assign ICD-9 and/or ICD-10 codes to the highest level of accuracy for each inpatient encounter. Works closely with physicians, clinical documentation improvement specialist, quality, and patient finance staff.
УдалённоГеография найма не уточнена
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоseniorRemote - United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program
Rhode Island
seniorOakland, California, United States, AMER
УдалённоleadWe collaborate across time zones, are highly async, and like to document a lot; Europe, Middle East, Africa (EMEA); EMEA
Singapore, Singapore; Ability to work with regional and global teams across different cultures and time zones