Location: Dakar, Senegal
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
In West Africa, people wait for symptoms to get worse, wait months for an appointment, and depend on a health system stuck in paper and manual processes. We exist to end that wait.
Founded in 2022 in Senegal, Tanel is the first digital health insurer in francophone West Africa, operating in Senegal and Côte d'Ivoire. With 30,000+ members, a network of 1,200+ health facilities and 400+ pharmacies, and revenue multiplied by 7 in 2025, Tanel has proven real product-market fit.
In 2026, Alan, Europe's prevention-first health insurer (€950M+ revenue, 1M+ members in France, Belgium, Spain and Canada), acquired Tanel to accelerate its expansion in Africa. Together, we are building the reference health insurer in francophone West Africa, aiming for $200M in revenue by 2030.
🚀 WHY JOIN NOW?
Care is our members' first point of contact, and today it runs on the energy of a small, committed team: about 5 people across Dakar and Abidjan, answering members, HR admins and providers on WhatsApp, phone, email and the app.
What got us here will not get us to the next stage:
- Scale: our member base is set to grow several times over in the next 3 years.
- Expansion: after Senegal and Côte d'Ivoire, we plan to open new countries in the coming years.
- Integration: we are moving Care Africa onto Alan's ways of working (KPIs, rituals, playbooks) and, in 2027, onto Alan's tools and platform.
- Performance: we need to structure our KPIs: what we measure, why, and how we act on it, from response times to member satisfaction.
This is a rare chance to shape a Care organization from the ground up, with the backing of a Care Ops team that has already done it in several countries (France, Belgium, Spain, Canada).
⭐ THE ROLE
As Care Ops for Alan Africa, you are the most senior Care person on the ground. You do not manage the team directly: our crew lead does. You own the transformation: how the team is organized, how it grows, how it performs, and how it converges with the rest of Alan. You are part of Alan's global Care Ops team, and you bring local reality into global decisions as much as you bring global practices to Africa.
Your missions include:
1/ Design and roll out the target operating model
- Turn Alan's Care model into a version that works for Senegal and Côte d'Ivoire: how agents split their time between members and improvement work, opening hours, weekends, service levels we commit to.
- Define the team structure for the next 3 years: roles, tiers, one team or one per country.
- Set up outsourcing where it makes sense, and manage the performance of our external partners.
- Build the hiring plan with the crew lead and take part in recruitment, including final-round validation.
2/ Lead the integration with Alan
- Bring Alan's KPIs, rituals and playbooks to the local team, and make sure they stick through training and follow-up.
- Help the crew lead grow the team and coach agents into Care Experts who own improvement projects.
3/ Own operational performance, quality and tools
- Structure our KPIs and reporting: what we measure, why, and how we review it every week, including member satisfaction on WhatsApp and phone.
- Diagnose root causes behind delays, backlogs and member pain points, and turn them into concrete actions.
- Make sure our tools (ticketing, WhatsApp, phone) are set up and fully operational, and lead the transition to Alan's stack with Product, so local needs are built in.
- Provide the inputs (volumes, hours, productivity) that feed our staffing model and budget, and challenge the outputs.
4/ Be the bridge between local and global
- Represent Care Africa in Alan's Care community: share what works, raise what doesn't, contribute to global projects.
- Contribute to Care's strategic plan, for Africa and at global level.
⭐ YOU WILL EXCEL IN THIS ROLE IF YOU
- Have 5+ years of experience in customer service or customer experience operations, including structuring, scaling or turning around a team.
- Have led change in teams or functions you did not manage, and know how to earn buy-in rather than impose a playbook.
- Are data-fluent: you set and track the right KPIs, read and challenge an analysis, and use numbers to make decisions. You do not need to build forecasting models.
- Are fluent in French and work comfortably in English, written and spoken.
- Know the West African context and adapt your approach to the people and the market you work with.
- Are structured, autonomous and at ease with ambiguity: much is still to be defined, and you will help define it.
- Care deeply about access to healthcare and want to have a real impact on members' lives.
Strong pluses: experience in health, insurance or assistance; managing outsourcing partners; leading a CRM or tooling migration; running WhatsApp or phone-heavy support; speaking Wolof.
🎁 WHAT WE OFFER
- Permanent contract, full time, based in our Dakar office, with regular trips to Abidjan.
- A central role in a fast-growing African healthtech, backed by Alan's global Care team.
- Comprehensive health insurance through Alan for you and your family.
- All the tools you need to do your best work.
- Learning and training opportunities: a flexible policy, budgets for books and conferences.
- For this role, we are hiring within the C to E level range https://alan.com/en/careers/a/salary-equity (pay scale to confirm).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role excites you but you don't tick every box, we would love to hear from you. Everyone, including people from underrepresented groups, should feel free to apply: either we succeed, or we learn.
Location: Japan; Tokyo
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for an Account Executive to scale our business in Japan — a highly motivated self-starter who is passionate about voice AI and how it's transforming the way businesses build and engage with their customers. We don't just sell a product; we partner with companies to help them create new experiences and unlock value at scale with our breakthrough voice technology. In this role you will:
• Build and manage a growing portfolio of new accounts across industries to help ElevenLabs meet its revenue goals.
• Proactively identify and generate new business opportunities that align with ElevenLabs' product offering and roadmap.
• Run agile, high-velocity outbound and outreach — moving fast from first touch to close.
• Negotiate contracts and close sales in collaboration with the Growth team.
• Develop and maintain a deep, hands-on understanding of ElevenLabs' products and how they map to customer use cases.
• Own KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Requirements
• Proven track record of meeting & exceeding sales targets in a fast-paced environment, including self-sourced pipeline.
• 5-7 years of previous experience in sales in a SaaS organisation.
• Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI.
• A proactive, agile operator who moves fast rather than waiting for leads to come in.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organisation.
• A hybrid customer- & product-driven mentality that prioritises client satisfaction and scale.
• High fluency in Japanese; working proficiency in English.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re launching dedicated Digital Natives coverage in North America, a new team built to serve companies whose products and business models are built around technology. These are cloud-first, developer-led organizations that build fast, scale fast, and evaluate vendors the way engineers do.
This is a named account role with a focused portfolio of the most strategic digital native companies in the region. You will be full-cycle - driving new business, as well as expansion inside organizations where the buyer is often a CTO, VP of Engineering, or Head of Product, and where adoption frequently starts with a developer and an API key before it becomes an enterprise relationship. Your job is to find that momentum, multi-thread across technical and business stakeholders, and turn it into durable, multi-product partnerships.
These aren’t transactional engagements. You’ll architect solutions that span across our ElevenAgents, ElevenCreative, and ElevenAPI platforms that require cross-functional collaboration to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You’re not just executing a playbook, you’re writing it.
IN THIS ROLE YOU WILL
- Own and grow a focused portfolio of named digital-native accounts in North America, driving both net-new business and expansion
- Identify where our technology is already being used or evaluated inside an account and convert developer-led adoption into company-wide commitments
- Develop and execute multi-year account strategies across product lines, teams, and use cases
- Scope and close large ($xM+), complex deals, including multi-product, usage-based, and custom commercial structures
- Build deep, multi-threaded relationships across engineering, product, platform, and executive stakeholders
- Act as a strategic advisor on how AI voice and multi-modal agents fit into customers’ product roadmaps and architecture
- Partner cross-functionally with Solutions Engineering, Forward Deployed Engineering, Customer Success, and Partnerships to deliver and expand value
- Translate patterns from this segment into repeatable frameworks, offerings, and product insights that inform how we expand Digital Natives coverage to other regions and verticals
- Feed learnings from the field into the product roadmap and the broader strategic sales playbook
- Drive creative outbound and high-touch engagement strategies (onsites, technical deep dives, exec briefings, developer and founder events)
REQUIREMENTS
- 6-10+ years of quota-carrying experience with a focus on strategic or enterprise accounts
- Experience selling to technology companies, high-growth startups, or developer-led organizations, ideally API, infrastructure, or platform products
- Proven track record of closing and expanding seven-figure+ deals within named accounts
- Experience leading complex, multi-threaded sales cycles where engineering and product leaders are the primary decision-makers
- Strong ability to drive land-and-expand motions, including converting self-serve or usage-based adoption into enterprise agreements
- Experience scoping consultative, custom deals that go beyond standard SKUs
- Deep technical fluency, able to engage CTOs and engineering leaders credibly on APIs, integrations, latency, and architecture
- Executive presence with the ability to influence founders and C-suite stakeholders on long-term AI strategy
- Track record of translating customer needs into product feedback and roadmap influence
- Creative, self-driven approach to outbound and pipeline generation
- Comfortable operating in a high-growth, ambiguous environment, building a new coverage model from scratch
- Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
- Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
As a Loyalty Manager at Neo Group, you will play a key role in strengthening relationships with one of our major client's most valued players. This unique B2B role blends VIP account management with targeted retention strategy, focusing on creating tailored experiences that drive engagement, loyalty, and long-term player value for our client's brand. You’ll act as a trusted point of contact for their international VIP players, ensuring the client's operational goals are met through a seamless and rewarding player journey.
What you will be doing
Portfolio Management:
Manage a targeted portfolio of our client's potential and existing VIP players, building meaningful relationships through calls, emails, and chat on behalf of the brand.
Player Escalation & Upselling:
Reactivate, upsell, and escalate users to the client's higher VIP tiers when appropriate, aligning with the client's specific ROI and retention objectives.
Behavioral Monitoring:
Track player behavior within the client's ecosystem and act swiftly on key triggers like deposits, withdrawals, wins, and losses.
Operational Coordination:
Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the client's user base.
Campaign Execution:
Execute data-driven retention campaigns and reward offers on behalf of the client, rigorously tracking performance and reporting outcomes to stakeholders.
Lifecycle Communication:
Maintain timely, proactive communication with players based on their platform activity to foster ongoing loyalty to our client's products.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Requirements
Proven experience
in customer service, CRM, or user engagement.
Excellent communication skills
in English and Portuguese
,
both written and verbal,
Ability to build trust
with players without relying on excessive bonuses.
Familiarity with iGaming products
and user behavior.
Comfortable working with performance KPIs
and analyzing user activity reports.
Proactive, autonomous, and organized.
Proficient
with CRM tools, Slack, and other dashboards.
Nice to Have
Previous experience with VIP users or retention in the industry.
Experience in a fast-paced, performance-driven environment.
This is a fantastic opportunity to join a growing team and make a direct impact in an international setting. If you're a skilled relationship-builder with a passion for gaming, we encourage you to apply.
Benefits
🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market
💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration
🌍 Experience an international work environment with a passionate, motivated and professional team
🏢 Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's sought-after marinas
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!
Location: Austin
Workplace: Remote
We're hiring for a Recruiting Coordinator to help us keep hiring at Coder organized and welcoming. You'll keep scheduling running smoothly, generally support our Recruiting Team, and make sure candidates have a great experience throughout the interview process. You'll also help identify improvements that make hiring a better experience for everyone.
This position is slated as contract-to-hire, and we’re looking for someone who is able to join us in our Austin office occasionally.
WHAT YOU’LL DO HERE
- Coordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved
- Thoroughly document interview processes, interviewer roles, and other relevant details to help better prepare candidates and interviewers
- Proactively identify opportunities to streamline coordination and improve the candidate and hiring team experience
- Generally support day-to-day recruiting operations
WHAT WE’RE LOOKING FOR
- 1+ year(s) of experience in recruiting coordination, talent acquisition, HR, administrative support, or another similar role
- Strong organization and attention to detail, with the ability to juggle competing priorities
- Clear and friendly communication, both written and verbal
- A candidate-first mindset and genuine interest in creating a positive experience for everyone involved in hiring
- Experience using AI, an Applicant Tracking System (Ashby, Greenhouse, etc.), and standard web-based tools (Google Workspace or similar)
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience using Ashby ATS
- Prior experience at a quickly scaling technical startup
- Interest in growing professionally into a full-cycle Recruiter
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote; New York; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs is looking for our first Sports Specialist to lead the commercial adoption of our AI audio products across the sports industry. This highly strategic, customer-facing role sits at the intersection of product, sales, and sports.
We’re looking for someone who combines deep expertise in the sports ecosystem with a strong enterprise sales background. You will become the go-to expert for sports use cases, partnering closely with Account Executives to help customers understand how AI can transform content creation, localization, fan engagement, accessibility, and live and on-demand experiences.
This is not a quota-carrying role. Instead, your success will be measured by driving product adoption, enabling the sales organization, influencing product direction through customer feedback, and helping close strategic opportunities where sports expertise is essential.
IN THIS ROLE YOU WILL
- Serve as the subject matter expert for ElevenLabs’ sports use cases, supporting enterprise sales opportunities from discovery through deployment.
- Partner closely with Account Executives throughout the sales cycle, providing product expertise, customer education, and strategic guidance.
- Drive adoption across professional sports leagues, teams, federations, broadcasters, streaming platforms, rights holders, agencies, sports technology companies, and other organizations across the sports ecosystem.
- Help customers apply AI audio to use cases such as multilingual content, commentary, fan engagement, content production, personalization, and accessibility.
- Build relationships with key stakeholders across sports, including commercial, media, digital, content, innovation, and technology leaders.
- Deliver compelling product demonstrations and workshops that showcase the capabilities and business value of ElevenLabs’ products.
- Collaborate with Engineering, Growth, Legal to bring customer insights into product development and go-to-market strategy.
- Develop scalable enablement materials, best practices, and sales playbooks to help the broader commercial organization successfully position ElevenLabs within sports.
- Stay ahead of emerging trends in AI, sports technology, media, broadcasting, and fan engagement to help shape ElevenLabs’ long-term strategy.
REQUIREMENTS
- 7+ years of enterprise technology sales experience.
- Proven experience selling into or working with sports leagues, teams, broadcasters, streaming platforms, rights holders, agencies, or sports technology companies.
- Deep understanding of the sports ecosystem, including content and production workflows, media rights, fan engagement, partnerships, and digital distribution.
- Ability to translate complex technical capabilities into compelling customer value propositions.
- Strong executive communication skills, with experience presenting to both business and technical stakeholders.
- A track record of navigating complex organizations and building alignment across multiple decision makers.
- Highly collaborative, with a passion for partnering across Sales, Engineering, Growth, and Legal.
- Comfortable operating in a fast paced startup environment where you will help define the role as the business grows.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance—so developers can focus on building incredible AI agents, not gluing together infrastructure.
The Gateway sits at the center of modern AI applications, offering:
- A model and tool routing layer with built-in security and cost optimization
- A familiar OpenAI-compatible interface and MCP server
- Unified observability and policy enforcement
- Auto-RAG, tool injection, session summarization, and more
We’re just getting started—and we need exceptional engineers to help us build the backbone of the future of agent-based development.
WHAT YOU’LL DO
- Design and implement core systems powering the AI Gateway, including the model router, MCP gateway, and control plane
- Build infrastructure that supports dynamic model selection/routing, auto-failover, cost-based routing, and policy enforcement
- Own critical capabilities such as secure credential storage, session summarization, caching, and rate limiting
- Develop APIs for developers building with OpenAI-compatible interfaces and the Model Context Protocol
- Build the underlying infrastructure to support evaluation, telemetry, replay, and backtesting for agents and LLM workflows
- Lead architectural decisions and mentor engineers as the team scales
- Performance tuning - caching, session summarization, and rate limiting that keep the gateway fast under real production load
- Contribute to roadmap planning, technical strategy, and cross-functional alignment
KEY PROBLEMS YOU’LL HELP SOLVE
- Building a unified abstraction over fundamentally different model and tool providers without leaking their differences into the developer experience
- Making credential and identity handling for tool access both airtight and fast
- Giving developers real-time and historical visibility into what their agents are doing, with policy enforcement that can't be bypassed
- Keeping latency low and reliability high as traffic scales from early adopters to production fleets
WHO YOU ARE
Required Qualifications:
- 6+ years of backend engineering experience with production-grade systems
- Deep knowledge of distributed and highly scalable systems, cloud-native infrastructure, and API design
- Experience building secure, high-throughput services (e.g., gateways, proxies, load balancers, policy engines)
- Fluency in Go, and/or Rust (both preferred)
- Familiarity with AI/ML platforms or model serving infrastructure
- A strong product mindset—you're excited about building developer-facing tools
- Ownership mentality with a bias for shipping, learning, and iterating
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Bonus Qualifications:
- Prior experience with OpenAI, Anthropic, or similar LLM APIs
- Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI)
- Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways
- Understanding of OAuth2.1, secret management, and cloud IAM systems
- Experience with Kubernetes, Docker, and microservices architecture
WHY JOIN US?
- Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software.
- Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications.
- Impact at scale: Your work will touch tens of thousands of developers building AI-first applications.
- Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking.
- Remote-first culture: Work from anywhere with a team that trusts and empowers you.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $160,900 – $260,700 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure.
The Gateway sits at the center of modern AI applications, offering:
- A model and tool routing layer with built-in security and cost optimization
- A familiar OpenAI-compatible interface and MCP server
- Unified observability and policy enforcement
- Auto-RAG, tool injection, session summarization, and more
We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development.
WHAT YOU’LL DO
- Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x
- Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production
- Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership
- Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end
- Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on
- Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence
- Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example
- Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next
KEY PROBLEMS YOU’LL HELP SOLVE
- Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on
- Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale
- Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on
- Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find
- Set the bar for developer experience through intuitive APIs and first-class observability
WHO YOU ARE
Required Qualifications
- 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale
- Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced
- Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on
- Fluency in Go and/or Rust
- A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own
- A strong product mindset, with real experience shaping technical direction rather than only executing against it
- Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
BONUS QUALIFICATIONS
- Prior experience with OpenAI, Anthropic, or similar LLM APIs
- Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI)
- Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways
- Understanding of OAuth 2.1, secret management, and cloud IAM systems
- Experience with Kubernetes, Docker, and microservices architecture
- A track record of setting technical standards that other teams or engineers went on to adopt
WHY JOIN US?
- Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software.
- Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications.
- Impact at scale: Your work will touch tens of thousands of developers building AI-first applications.
- Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking.
- Remote-first culture: Work from anywhere with a team that trusts and empowers you.
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of the Role
As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan.
Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities.
In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business.
Some Examples of Our Projects
Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements
Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets
What You’ll Do
Own the APJ customer story, reference and proof library, and associated pipeline.
Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership.
Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time.
Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories.
Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities.
Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes.
Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones.
Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs.
What You’ll Bring
Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS.
Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle.
A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers.
Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority.
Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics.
Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment.
Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes.
Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives.
About the Team
The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Quincy, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
7+ years of electronics experience
in an R&D or prototyping environment.
Extensive experience building and troubleshooting cables, wire harnesses, and connectors.
Proficiency in soldering, crimping, and mechanical cable assembly.
Ability to independently complete complex R&D tasks with minimal supervision.
Familiarity with product development from
New Product Introduction (NPI) through scaled production
.
Experience reading electrical schematics and component drawings and using electronics test equipment.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
About the Role
We are seeking an experienced
Lead R&D Technician
to coordinate daily technical build activities and support the assembly, integration, and troubleshooting of complex autonomous underwater vehicles (AUVs) and electromechanical systems.
This contract opportunity combines hands-on technical work with day-to-day coordination of build activities. You will help organize workflows, establish technical priorities, guide operators, and collaborate with engineering and production teams to meet project milestones.
The successful candidate will bring strong electronics assembly and troubleshooting skills, experience in R&D or prototyping environments, and the ability to keep technical work organized while supporting product development and manufacturing.
What We’re Looking For
We’re looking for a hands-on
technical lead with extensive electronics and cable assembly experience
who can independently troubleshoot complex hardware while coordinating daily build activities.
The ideal candidate is comfortable working with engineering drawings, electrical schematics, and test equipment; guiding technicians and operators; and managing competing priorities in a fast-paced R&D and manufacturing environment.
Strong candidates will combine advanced technical assembly skills with practical leadership, knowledge transfer, process improvement, and an understanding of the product lifecycle from prototyping through scaled production.
Key Responsibilities
R&D Assembly & Vehicle Integration
Support all stages of vehicle development and manufacturing, providing technical feedback to engineering teams.
Build, integrate, and test complex electromechanical assemblies for AUV systems.
Use hand tools, assembly tooling, and general manufacturing equipment.
Apply advanced hardware assembly, troubleshooting, and repair skills.
Support the production and delivery of commercial and development products.
Cable, Harness & Electronics Assembly
Build, assemble, and troubleshoot complex cables, wire harnesses, and connectors.
Perform soldering, crimping, and mechanical cable assembly.
Read and interpret electrical schematics and component drawings.
Use electronics test equipment to support assembly, testing, and troubleshooting.
Help identify and resolve hardware issues during prototyping and production.
Technical Leadership & Operator Support
Provide technical guidance, knowledge transfer, and process support to operators.
Coordinate day-to-day technical tasks with technicians and the Production Supervisor.
Support collaboration and knowledge sharing across engineering and manufacturing teams.
Help operators resolve technical challenges and maintain consistent build quality.
Promote cross-functional support and effective communication.
Workflow & Production Coordination
Organize build workflows, manage multiple priorities, and maintain project schedules.
Help prioritize work to meet delivery targets and project milestones.
Complete daily transactions in production systems such as MES, NetSuite, and JIRA.
Support the transition from R&D and prototyping activities to production.
Balance competing technical requirements in a fast-paced environment.
Process Improvement & Manufacturing Support
Participate in
5S and continuous improvement initiatives
.
Support Lean manufacturing principles and improvements to build processes.
Help improve assembly workflows, technical procedures, and production efficiency.
Work with engineering and production teams to address manufacturing challenges.
Support reliable delivery of development and commercial products.
Required Qualifications
7+ years of electronics experience in an R&D or prototyping environment.
Ability to execute complex technical tasks independently with minimal supervision.
Extensive experience with cable, harness, and connector assembly and troubleshooting.
Proficiency in soldering, crimping, and mechanical cable assembly.
Working knowledge of product development, NPI, scaled production, and Lean manufacturing principles.
Ability to read and interpret electrical schematics and component drawings.
Hands-on experience with:
Power supplies
Electronic loads
Oscilloscopes
Function generators
Data acquisition systems
Measurement sensors
Strong organizational, communication, and troubleshooting skills.
Dependability and attention to detail.
Ability to balance competing priorities in a fast-paced environment.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Preferred Qualifications
Experience with machining, sheet metal fabrication, or 3D printing.
Experience collaborating across engineering and manufacturing teams.
Experience testing small electronics assemblies through large vehicle structures.
Experience developing test setups and executing procedures to validate design iterations.
Material handling or hoisting experience, including overhead gantry operations or rigging.
Experience with
subsea robotics, AUVs, UUVs, or marine systems
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Partner Solutions Manager, Strategic Partnerships, you'll own the technical strategy and validation of joint work with GitLab's strategic partners: hyperscalers, artificial intelligence (AI) labs, AI-native companies, and development, security, and operations (DevSecOps) vendors. You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration. In this role you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers. Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better. This role has no sales quota or variable pay.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform doesn't just bring people together-it unites teams and organizations, breaking down barriers and redefining what's possible in software development.
What You’ll Do
Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration. Build working prototypes to validate concepts with partners.
Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.
What You’ll Bring
Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role. Experience with technology partners or alliances is strongly preferred.
An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure. Cloud cost or FinOps experience is a plus.
Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP), and how they fit into developer workflows.
Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases that scope work, estimate gains and costs, and size resources.
An autonomous, ownership-driven approach: you identify work and move it forward without waiting for a project backlog.
Clear, concise written and spoken communication, adapting technical and commercial trade-offs for audiences from engineers to executives.
Ability to travel about once a quarter and work hours that overlap with Europe, the Middle East, and Africa (EMEA). If you're on the US West Coast, expect to start around 7 a.m. Pacific Time; when the day ends is flexible.
About the team
You'll join Strategic Partnerships and report to the VP, Corporate Development and Strategic Partnerships. The team manages GitLab's relationships with hyperscalers, AI companies, and select DevSecOps companies, acting as the business owner and coordinating work across hosting contracts, product integrations, go-to-market activities, purchasing, and partner-specific marketing. Partner managers and directors lead each relationship; you'll own the technical side across partner types and collaborate with R&D, Engineering, FinOps, Finance, Sales, and Marketing. The role is remote, with Eastern Time preferred and other US time zones possible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Technical background in electronics within robotics, defense, aerospace, avionics, or related industries.
Experience preparing, setting up, and executing detailed test procedures.
Ability to read electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Hands-on experience with digital multimeters (DMMs), oscilloscopes, benchtop power supplies, and function generators.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations, testing, or vessel trials when required.
About the Role
We are seeking a hands-on
Manufacturing Test Technician
to support the testing, troubleshooting, and integration of complex electromechanical assemblies used in advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity focuses on executing subsystem end-of-line (EOL) tests, inspecting electronic assemblies, diagnosing electrical issues, and supporting pressure vessel production and testing processes.
The successful candidate will work closely with engineering and operations teams to ensure test quality, accurately document results, troubleshoot hardware issues, and help meet production milestones.
What We’re Looking For
We’re looking for a detail-oriented
test technician with a strong electronics background
and practical experience executing test procedures in a manufacturing or technical environment.
The ideal candidate can independently operate electrical test equipment, interpret schematics and engineering drawings, diagnose circuit-level issues, and maintain accurate test documentation.
Strong candidates will combine hands-on testing and troubleshooting skills with a commitment to safety, quality, and continuous improvement. Experience with subsea robotics, underwater systems, or pressure vessel testing is a plus.
Key Responsibilities
Testing & System Integration
Support pressure vessel assembly and testing as part of AUV integration.
Build, test, and integrate complex electrical and mechanical assemblies.
Execute subsystem
end-of-line (EOL) tests
according to established procedures and documentation.
Prepare, configure, and execute detailed test procedures to verify assembly performance.
Configure devices by flashing and loading specified software and firmware versions.
Support testing and integration activities to meet production requirements.
Electronics Inspection & Troubleshooting
Perform incoming quality inspection testing on printed circuit board assemblies (PCBAs).
Troubleshoot, diagnose, and repair electrical and electronic circuits down to the component level.
Use digital multimeters, oscilloscopes, benchtop power supplies, and function generators to investigate electrical issues.
Interpret electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Identify hardware issues and support corrective actions to maintain product quality.
Pressure Vessel Production & Process Improvement
Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
Assist with testing and troubleshooting activities related to pressure vessel systems.
Follow established procedures and technical specifications throughout manufacturing and testing.
Contribute to improvements in test efficiency, consistency, and reliability.
Quality, Documentation & Safety
Maintain
5S standards
across test benches and work areas.
Perform physical part inspections and close out assigned work orders.
Accurately document test procedures, results, and identified issues.
Follow facility safety protocols and established testing procedures.
Maintain test integrity and attention to detail throughout all assigned activities.
Equipment & Laboratory Support
Support equipment upkeep and calibration tracking.
Maintain tooling organization and laboratory inventory.
Keep test benches and work areas organized and ready for testing.
Help ensure test equipment and tools are maintained appropriately.
Offshore Operations & Field Testing
Support offshore field operations, testing, or vessel trials when required.
Assist with troubleshooting and testing during field activities.
Follow applicable safety procedures during operational support.
Required Qualifications
Solid electronics background in a relevant technical industry.
Demonstrated experience preparing and executing detailed test procedures.
Working knowledge of electrical engineering concepts and circuit theory.
Ability to read and work from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
Hands-on proficiency with standard electrical test equipment, including:
Digital multimeters (DMMs)
Oscilloscopes
Benchtop power supplies
Function generators
Strong attention to detail, documentation, organization, and test integrity.
Ability to work independently, adapt to changing priorities, and meet deadlines.
Strong written and verbal communication skills.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations, testing, or vessel trials when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience safely handling electrical systems up to
400 VDC
.
Subsea cable splicing, potting, or custom wire harness fabrication experience.
Experience with hydrostatic test setups, pressure vessels, or high-pressure pneumatic and hydraulic systems.
Current or previous
IPC-A-610 and/or IPC/WHMA-A-620 certifications
.
Experience in low-volume, high-mix manufacturing or prototype-to-production environments.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
LangChain is looking for a GTM Enablement Program Manager to help keep our growing go-to-market organization informed, enabled, and ready to execute as our products and company evolve.
We operate in one of the fastest-moving areas of technology. Our products evolve quickly, new capabilities launch frequently, and the knowledge our GTM teams rely on is constantly changing. As we scale, we need a strong operating system that ensures sellers understand what we're building, why it matters, how to talk about it, and where to find the information they need.
This role will own three critical areas of our enablement engine: Product Enablement, GTM Knowledge & Content, and Enablement Communications.
You'll partner closely with Product, Engineering, Product Marketing, Sales, and Revenue Operations to turn product changes and company knowledge into scalable training, resources, communications, and systems for GTM.
Working with cross funtional subject matter experts, your job is to turn messaging, trainings, and artifacts into field readiness—making sure GTM can learn it, find it, understand it, and use it.
WHAT YOU'LL DO
OWN PRODUCT ENABLEMENT
- Own the product enablement engine. Stay closely connected to Product, Engineering, and Product Marketing to understand what's changing, determine the impact to GTM, and partner with these SMEs to build practical field enablement.
- Own GTM readiness for product launches and major changes. Build the enablement plan from initial intake through launch, including training, communications, resource publication, reinforcement, and ongoing maintenance.
- Build and maintain product training. Create and continuously improve product curriculum in our LMS and Content Hub so sellers have a clear learning path across our platform, products, use cases, positioning, and value.
- Run live product enablement. Determine when asynchronous learning isn't enough, coordinate the right SMEs, and facilitate live sessions, workshops, demos, and deeper product training.
- Measure readiness and close gaps. Use feedback, participation, knowledge checks, field questions, and other signals to understand where GTM needs additional reinforcement.
OWN GTM KNOWLEDGE & CONTENT
- Own the GTM knowledge system. Make it easy for sellers to quickly find accurate, relevant, and current information across our Content Hub, LMS, and other GTM systems.
- Build scalable information architecture and governance. Establish clear taxonomy, templates, ownership, review cadences, freshness standards, and archival processes that keep GTM knowledge organized and current.
- Manage the content lifecycle. Ensure training, product resources, competitive guidance, FAQs, recordings, and other enablement materials stay current as the business changes—and remove or archive information that is no longer relevant.
- Operationalize canonical GTM content. Partner with Product Marketing and other subject matter experts to ensure approved messaging, competitive guidance, objection handling, and other core GTM knowledge is consistently structured, maintained, and accessible.
- Build for humans and AI. Structure GTM knowledge so both sellers and AI-powered tools can reliably retrieve and use accurate context. Explore ways AI can improve content discovery, maintenance, gap detection, and enablement workflows.
OWN ENABLEMENT COMMUNICATIONS & CADENCE
- Own the GTM enablement communications engine. Manage Weekly Trace and other recurring enablement communications, consolidating product, program, and company updates into clear guidance for the field: What changed? Why does it matter? Where can I learn more? What do I need to do?
- Run our recurring enablement cadence. Own the operational execution behind weekly enablement, including the calendar, SME coordination, materials, recordings, recaps, and follow-through.
- Create signal from noise. Build predictable ways for GTM to stay current without requiring sellers to monitor dozens of Slack channels, documents, and product updates.
- Improve the enablement operating system. Identify breakdowns in how information moves from Product, Engineering, Product Marketing, and other teams into GTM—and build scalable systems rather than continually working around them.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in GTM enablement, product enablement, sales enablement, enablement operations, or a related role in a B2B technology company.
- Experience owning product enablement programs, including product launches, training, ongoing curriculum, and field communications.
- Experience building or managing product training for Sales or broader GTM audiences.
- Strong technical curiosity. You don't need to be an engineer, but you should want to understand technical products deeply enough to explain them clearly and accurately.
- Ability to translate complex product information into practical seller guidance: what it is, why it matters, who it's for, how to position it, and when to use it.
- Experience organizing and maintaining a GTM knowledge or content system—not just creating individual pieces of content.
- Strong understanding of content governance, information architecture, taxonomy, and knowledge lifecycle management.
- Strong written communication skills and the ability to turn a large volume of information into clear, concise, actionable guidance.
- Strong program management skills. You can manage multiple workstreams, SMEs, launches, deadlines, and recurring programs without losing the details.
- High ownership and follow-through. You don't wait for someone to tell you that a launch isn't ready, information is outdated, or a process is broken—you proactively drive it to resolution.
- A builder mentality. You're comfortable starting with an imperfect system, creating a V1, learning from users, and continuously improving it.
- Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Revenue Operations.
- AI fluency and curiosity about how structured knowledge can power agents, search, content generation, and internal GTM workflows.
- Experience with knowledge-management platforms such as Notion and learning-management systems such as WorkRamp is a plus.
- Familiarity with developer tools, AI/ML infrastructure, LLM applications, or agentic AI is a plus.
Compensation: $150,000-180,000 base salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
4–12 years of relevant electronics technician experience
in robotics, defense, avionics, or related fields.
Experience with complex electromechanical assemblies, tight-tolerance components, enclosures, and wire routing.
Ability to read electrical schematics, engineering drawings, and technical documentation.
Hands-on electrical debugging experience using digital multimeters, oscilloscopes, or similar equipment.
Understanding of electrical engineering principles and the manufacturing lifecycle.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore operations travel if required by the contract.
About the Role
We are seeking a hands-on
Electronics Technician
to support the assembly, testing, and integration of advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity involves working with complex electrical and electromechanical assemblies while collaborating with engineering and manufacturing teams to support production and delivery milestones.
The successful candidate will have practical electronics assembly and troubleshooting experience, strong attention to detail, and the ability to follow engineering specifications while contributing to the reliable production of advanced underwater systems.
What We’re Looking For
We’re looking for an experienced
electronics technician
who can build, test, integrate, and troubleshoot complex electrical assemblies in a manufacturing environment.
The ideal candidate is comfortable working with intricate wiring harnesses, soldering electronic modules and printed circuit board assemblies (PCBAs), reading technical documentation, and using electrical test equipment to identify and resolve issues.
Candidates with backgrounds in defense, robotics, avionics, subsea systems, or low-volume, high-mix manufacturing are encouraged to apply.
Key Responsibilities
Electronics Assembly & Integration
Build, test, and integrate complex electrical assemblies into AUV platforms.
Support pressure vessel fabrication and assembly as part of overall AUV production integration.
Perform detailed electromechanical assembly involving tight tolerances, complex components, enclosures, and wire routing.
Fabricate complex wire harnesses and solder electronic modules and printed circuit board assemblies (PCBAs).
Modify commercial off-the-shelf (COTS) components to support manufacturing and integration requirements.
Electrical Testing & Troubleshooting
Perform electrical debugging using digital multimeters, oscilloscopes, and other relevant test equipment.
Troubleshoot electrical and electromechanical assemblies during manufacturing and integration.
Configure devices by flashing or loading the correct software and firmware versions.
Follow electrical documentation and engineering specifications to ensure compliance and product quality.
Fabrication, Tooling & Process Improvement
Design, prototype, and scale manufacturing jigs and fixtures to improve assembly and test efficiency.
Help develop, document, and improve pressure vessel production processes.
Support manufacturing workflow improvements and production requirements.
Provide technical feedback to engineering and manufacturing teams.
Quality, Documentation & Manufacturing Operations
Maintain organized work areas using
5S practices
.
Perform part inspections, close work orders, and follow established safety procedures.
Support tool and equipment maintenance and calibration tracking.
Assist with raw material inventory management.
Follow engineering drawings, electrical schematics, work instructions, and technical documentation.
Maintain high standards of organization, accountability, and product quality.
Offshore Operations Support
Provide offshore operational support when required under the contract scope.
Assist with field activities related to advanced underwater systems.
Follow applicable technical and safety procedures during operational support.
Required Qualifications
4–12 years of relevant electronics technician experience.
Ability to perform detailed electromechanical assembly work involving tight tolerances and complex wire routing.
Familiarity with electrical engineering principles and concepts.
Strong understanding of the manufacturing lifecycle.
Experience working from technical documentation, electrical schematics, and engineering drawings.
Hands-on electrical debugging experience using equipment such as digital multimeters and oscilloscopes.
Strong attention to detail, organization, accountability, and product quality.
Excellent written and verbal communication skills.
Ability to work with urgency and adapt to changing priorities.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore operations travel if required by the contract.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience working with electrical systems up to
400 VDC
.
Avionics experience.
Subsea cable splicing or fabrication experience.
Experience with pressure vessels, pressure systems, or related equipment.
IPC-A-610 and/or IPC/WHMA-A-620 certification
.
Familiarity with JIRA, Teamcenter, NetSuite, or equivalent systems.
Experience in low-volume, high-mix manufacturing environments.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
3+ years of relevant mechanical assembly experience
in automotive, marine, aerospace, industrial equipment, or related fields.
Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
Ability to work from technical documentation, work instructions, and engineering drawings.
Familiarity with fabrication processes, hand tools, and power tools.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations and testing when required.
About the Role
We are seeking a hands-on
Manufacturing Technician – Vehicle Integration
to support the assembly and integration of advanced autonomous underwater vehicle (AUV) systems.
This contract opportunity focuses on building complex electromechanical assemblies, installing high-reliability wiring and cable harnesses, fabricating components, and supporting manufacturing activities from development through final hardware integration.
The successful candidate will work closely with engineering and technical teams to maintain assembly quality, improve manufacturing workflows, troubleshoot hardware, and help meet project milestones.
What We’re Looking For
We’re looking for a dependable, detail-oriented
manufacturing technician
with practical mechanical assembly and electromechanical integration experience.
The ideal candidate can interpret engineering drawings and work instructions, use fabrication tools safely, troubleshoot complex hardware, and contribute to improving production efficiency and build quality.
Candidates with backgrounds in aerospace, automotive, marine systems, industrial equipment, or related manufacturing environments are encouraged to apply. Experience with underwater robotics or autonomous underwater vehicles is a plus.
Key Responsibilities
Assembly & Vehicle Integration
Collaborate with engineers and technical specialists on AUV assembly and integration.
Build, integrate, and test complex electromechanical assemblies.
Support vehicle development and manufacturing activities.
Assist with final hardware integration and ensure assemblies meet technical specifications.
Provide technical feedback to engineering teams to support product improvements.
Wiring & Electrical Integration
Route, install, and service high-reliability cabling and wiring harnesses.
Support the integration of electrical and electromechanical components.
Troubleshoot assembly and hardware issues during manufacturing and testing.
Follow technical documentation and established procedures when working with electrical components.
Fabrication, Tooling & Manufacturing Support
Design, prototype, and build manufacturing jigs and fixtures to improve build quality and test efficiency.
Fabricate and modify machined parts and commercial off-the-shelf (COTS) components.
Use hand tools, power tools, and standard fabrication processes to support assembly activities.
Assist in developing and improving manufacturing methods and assembly processes.
Process Improvement & Documentation
Help develop, document, and optimize assembly and build workflows.
Identify opportunities to improve production efficiency, consistency, and quality.
Follow engineering drawings, work instructions, and technical specifications.
Maintain organized manufacturing work areas and support the smooth flow of production activities.
Field Operations & Testing
Support offshore field operations and testing when required.
Assist with vehicle testing and hardware troubleshooting.
Follow applicable safety procedures during manufacturing, integration, and field activities.
Required Qualifications
3+ years of relevant mechanical or assembly experience.
Familiarity with fabrication processes, hand tools, power tools, and plastic or metal component manufacturing.
Experience working from technical documentation, work instructions, and engineering drawings.
Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
Understanding of hardware manufacturing lifecycles.
Strong collaboration and communication skills.
High attention to detail, dependability, and accountability for build quality.
Ability to adapt to changing priorities and meet project deadlines.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations and testing when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or marine and underwater systems
.
Material handling or hoisting experience, including overhead gantry operations or rigging.
Experience working safely around electrical components up to
400 VDC
.
Experience using electrical debugging equipment, such as digital multimeters.
Manual or CNC machining experience.
Experience with 3D printing.
Background in aerospace, automotive, marine, or industrial equipment manufacturing.
Location: United States
We are seeking an experienced Contract Pressure Vessel Test Technician to operate and maintain the on-site hydrostatic test chamber, executing pressure testing on sealed vessels, housings, and pressurized components utilized in autonomous underwater vehicles (AUVs). These undersea platforms are flooded vehicle architectures, requiring electronics and water-sensitive subsystems to be housed inside individually sealed, pressurized enclosures.
This contract engagement is responsible for validating the structural integrity and watertight sealing of these enclosures before integration into production hardware. The contractor will set up and execute technical test procedures, record and monitor pressure data, generate documentation packages, and interface directly with production and engineering stakeholders to confirm parts meet strict engineering specifications.
SCOPE OF WORK (CONTRACT DELIVERABLES)
· Hydrostatic Test Execution: Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage.
· Test Setup and Fixturing: Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware.
· Inspection and Anomaly Identification: Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural
anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions.
· Data Recording and Quality Documentation: Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity.
· Equipment Maintenance and Calibration Tracking: Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration.
· Safety and Environmental Compliance: Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards.
· Cross-Functional Collaboration: Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations.
· Process Improvement Support: Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput.
REQUIRED QUALIFICATIONS
· 4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments.
· Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing.
· Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans.
· Strong procedural discipline and attention to detail when executing tests and recording empirical data.
· Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges.
· Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Background in maritime, aerospace, or defense manufacturing environments.
· Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls.
· Familiarity with subsea robotics, AUVs, UUVs, or marine equipment.
· Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials.
· Experience utilizing ERP or MES platforms for work order tracking and test data logging.
· Current or previous certifications in overhead crane operation, rigging, or confined spaces.
· Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.
Contract Rate:
$28.00 – $37.00/hour (commensurate with demonstrated skills and experience)
УдалённоJapan; Tokyo
УдалённоUnited States; New York; San Francisco
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