Location: APAC - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
The role
MetaMask is launching an official VIP programme in early 2027. Our pilot showed that high volume traders bring their trading to MetaMask when someone owns the relationship with them. Swaps, Memecoins, RWA and Perps are at the heart of our business, and a small number of traders drive a large share of it.
As the China Relationship Manager, you will own MetaMask's relationships with Mandarin speaking high volume traders and high-net-worth individuals (HNWIs) across our Trade and Money VIP programmes. This is a market where trust and personal introductions decide everything, and established exchanges have strong VIP teams. You will win people over with trust, product access and time spent in person.
What you will own
Finding, recruiting, onboarding and retaining VIP traders and high-net-worth-individuals across Mainland China/ Hong Kong, Taiwan, and Singapore.
Building relationships across Mandarin speaking traders, HNWI and community networks, including industry networks, referrals, events and inbound interest.
Negotiating and agreeing VIP terms with candidates, within MetaMask's programme guidelines.
Acting as each VIP's main point of contact, and bringing in Support, Product, Marketing and leadership when needed.
Hosting and joining VIP gatherings across Greater China and the wider region, working with our Events team.
Turning conversations with VIPs into insight on trading behaviour, competitor offers, market shifts and product gaps, and sharing it with Product.
Adapting VIP materials and communications for a Chinese speaking audience, in line with Legal guidance.
Tracking and reporting on pipeline, volume, fees and retention.
What success looks like
A growing, active and engaged VIP community across Greater China.
Strong retention and a healthy flow of referrals.
VIP feedback that shapes what Product builds.
Relationships handled in full compliance with our policies.
What you bring
Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech.
A credible network among high volume Mandarin speaking traders, HNWIs or communities, or a track record of building one.
Native Mandarin and strong professional English. Cantonese is a plus.
A good understanding of the regional market dynamics and how traders and HNWIs compare offerings.
Comfort working towards volume, fee and deposit targets.
Solid knowledge of on-chain trading and DeFi.
Sound judgement on local regulation, and comfort working with Legal guidance.
Nice to have
Experience hosting private events or community gatherings in the region.
Japanese or Korean language skills.
A product mindset: you can turn feedback into clear requirements.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Германия, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; APAC - Remote
Location: Remote; Portugal; Armenia; Serbia; Poland
Workplace: Remote
We are looking for a hands-on DevSecOps Engineer to join a fast-growing software development company delivering fintech and iGaming products. In this role, you will take ownership of security across cloud infrastructure, CI/CD pipelines, and development processes, helping build secure and scalable products.
Responsibilities:
- Drive the evolution of the company’s DevSecOps function by defining security initiatives, long-term priorities, and promoting a security-first engineering mindset
- Partner with the DevOps team to improve the security and resilience of Kubernetes (EKS), Istio, Service Mesh, and related cloud-native infrastructure
- Support engineering teams during service transitions by embedding security best practices into operational processes and ensuring effective knowledge sharing
- Develop and maintain policy-as-code frameworks and infrastructure validation mechanisms using technologies such as OPA and other compliance automation tools
- Improve the security of infrastructure provisioning and deployment workflows across Terraform, Ansible, and other Infrastructure-as-Code solutions
- Integrate, maintain, and optimise security testing and scanning capabilities throughout the software development and release lifecycle
- Build automation around security monitoring, compliance checks, and operational controls to increase efficiency and reduce manual effort
Requirements:
- Strong practical understanding of modern DevOps principles and secure CI/CD pipeline design
- Hands-on experience with Kubernetes or other enterprise-grade container orchestration platforms
- Proven experience working with Infrastructure-as-Code and configuration management technologies such as Terraform, Ansible, Chef, or equivalent tools
- Solid background in administering production infrastructure, including web servers, databases, and supporting services
- Good understanding of networking concepts, including TCP/IP, routing principles, and the OSI model
- Experience securing distributed systems and microservices-based architectures
- Proficiency with Git or other source code version control platforms
- Practical experience securing cloud environments, preferably AWS, though experience with GCP or other major cloud providers is also valuable
- Ability to assess infrastructure security posture, identify vulnerabilities, and implement appropriate remediation measures
- Experience implementing identity and access management controls together with security automation practices
- Hands-on knowledge of secrets management platforms (such as Vault) and Privileged Access Management (PAM) solutions
- Experience integrating SAST, DAST, dependency scanning, container scanning, or similar security tooling into CI/CD workflows
- Good understanding of Secure Software Development Lifecycle (SSDLC) principles and familiarity with security maturity frameworks such as OWASP SAMM v2
- English level: Upper-intermediate or higher
What’s in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
Location: Poland; Bulgaria
On behalf of
SafetyTech Client #1
, SD Solutions is looking for a highly motivated and technically proficient
Windows Malware Researcher
to join our security research division
.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
This role is dedicated to determining the true intent behind cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious, with a focus on Windows malware research.
You need to be independent, attentive to details, organized, eager to learn new things, and eager to research and solve complex problems.
Responsibilities:
Review cybersecurity prompts submitted to an AI system that the system could not confidently classify as benign or malicious
Determine the underlying intent and goal behind each prompt, and assess whether the user is pursuing a legitimate purpose or an intent to cause harm
Apply deep domain expertise to judge the technical context, specificity, and real-world uplift a response would give an attacker
Annotate each prompt with an intent label and a clear written rationale, following the project guidelines
Independently annotate the same prompts as a second researcher; cases where researchers disagree are escalated to a reviewer
Flag ambiguous cases, emerging attack techniques, and gaps in the guidelines, and help improve them
Requirements:
Minimum of 5 years of proven
, hands-on experience in Windows malware analysis and research
Strong command of Windows internals and the Win32/NT API, including process injection, persistence, privilege escalation, and EDR/AV evasion techniques
Static and dynamic analysis of PE files, including unpacking, deobfuscation, and sandbox and debugger use (x64dbg, IDA, Ghidra)
Experience with major malware families and categories: loaders, infostealers, RATs, ransomware, and C2 frameworks
Ability to write YARA rules and extract IOCs and TTPs mapped to MITRE ATT&CK
Strong analytical judgment: able to infer a user's underlying goal from a short prompt and separate defensive, educational, and research use from attack preparation
Clear written communication in English, with the ability to document your reasoning concisely
Nice to have:
GIAC GREM, eCMAP, GIAC GCFA
Demonstrated online achievements, write-ups, or contributions on platforms such as HackTheBox, Pwn2Own, TryHackMe, Bug Bounty programs, or published security research.
About the company:
A company building specialized evaluation infrastructure for AI safety and robustness testing. Their platform simulates adversarial conditions used by AI development teams to validate agent behavior before deployment. Currently expanding a freelance contributor pool for scenario and environment development.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Sydney
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is looking for a Head of Compliance & MLRO AU/NZ (contractor), based in our Sydney office, to support the development of its Australia and New Zealand branch, as a Compliance and AML/CTF professional who will take the initiative to monitor the financial crime and compliance program of its Australia and New Zealand entities.
The stakeholder will join a growing international team dedicated to Compliance. Reporting into the Regional Head of Compliance APAC, this role will work closely with various functional key partners (Sales, Onboarding, Transaction Monitoring, Legal, Product, etc.), ensuring compliance with all applicable regulatory and contractual requirements and ensuring Checkout’s Australia and New Zealand Compliance Program is meeting its regulatory and AML obligations in line with the expectations from our banking partners and scheme networks.
The role is positioned to be leveled as Senior Manager, Financial Crime Compliance. The individual will be the http://checkout.comCheckout.com http://Checkout.com Australia and http://checkout.comCheckout.com http://Checkout.com New Zealand Money Laundering Reporting Officer (MLRO).
How you’ll make an impact
● Provide oversight and compliance advice to the local, regional and global teams, ensuring risk management and mitigation policies are embraced and adequately addressed in Australia and New Zealand.
● Contribute to the development and the maintenance of policies and procedures, including ensuring they are up to date with all regulatory and international standard methodologies and in line with the expectation of banking partners and schemes networks.
● Develop and perform the annual country specific AML/CTF/PF and other relevant risk assessments for Australia and New Zealand
● Maintain oversight of regulatory compliance requirements for Australia and New Zealand, including regulatory notifications, conditions for authorisation and regulatory reporting.
● Act as the lead point of contact for Checkout’s financial regulators in Australia and New Zealand
● Recent experience as Compliance Lead and/or MLRO for an AUSTRAC-registered financial institution in Australia, ideally with Independent Remittance Dealer knowledge
● Recent experience as Compliance Lead and/or MLRO for a registered financial service provider and a reporting entity under the AML/CFT Act in New Zealand
● Investigate alerts reported to Compliance and draft SARs/notifications to be provided to the regulator and local authorities, if required.
● Assess high-risk clients, delivering well-justified recommendations and ensuring these are being monitored accordingly.
● Provide timely and precise advisory to internal stakeholders
● Participate in Group projects as needed.
● Investigate and, where required, call out any major compliance concerns to
Management, recommend remediation actions and improve existing processes accordingly.
● Maintain awareness of industry trends on regulatory compliance, emerging threats, investigating and assessing potential risks and taking appropriate steps to mitigate it.
● Contribute to updating AML/CTF risk classifications and assessing new products/activities risk exposure.
● Drafting/maintaining the required local policies (AML/CTF or others) as per regulatory requirements, expectations from banking partners and schemes networks, and in line with the market standards.
● Partner with key stakeholders to develop and implement standards, processes, programs, and best practices related to risk management.
● Be a trusted advisor to the company locally and at group level on the expectations around the compliance programs for Australia and New Zealand.
Recent experience as compliance officer in an Australian Financial Service Licensee (AFSL) licensed for dealing in non-cash payment facilities, and in interacting with the Australian Securities and Investments Commission (ASIC). Previous experience as an approved responsible manager of an AFSL licensed for dealing in non-cash payment facilities would be viewed favourably.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Colombia
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: Mexico
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is looking for an ambitious Senior Engineering Manager to join our Disputes team. Our mission is to build the tools, services, and models that help merchants manage and win disputes at scale - reducing the cost and operational burden of chargebacks while protecting revenue for our merchants and our business.
Disputes sit at the intersection of merchant-facing products, complex scheme and regulatory processes, and data-driven decisioning. Our team owns the full stack, anchored by a .NET back end that manages the dispute lifecycle and integrates with card schemes, alongside the front-end experiences merchants use to track and respond to disputes and the machine learning models that predict outcomes and recommend the best action on every case.
We're building for scale, and that scale brings ambiguity, shifting priorities, and the occasional setback - so we're looking for a resilient leader who has built and sustained high-performing teams, learned from failure, and come back stronger. Above all, you'll be someone who drives predictable delivery and operational efficiency: shipping consistently, running systems reliably, and continuously improving how the team works. The ideal candidate has operated across both enterprise and scale-up environments and has a proven track record of driving growth within large, complex, regulated organisations.
Key Responsibilities
- Lead a team centred on a .NET back end, with front-end and machine learning components, helping engineers establish and validate their understanding of technical architecture and design end-user-centric systems and tools.
- Own predictable, high-velocity delivery — establishing healthy engineering practices, sensible estimation, and a smooth path from idea to production so the team ships consistently and sustainably.
- Drive operational efficiency and reliability by automating processes — including monitoring and alerting — meeting SLAs/SLOs, reducing operational cost, and minimising toil to keep the team focused on high-value work rather t
- Continuously improve delivery and operational metrics (e.g. cycle time, deployment frequency, change failure rate, and incident response), using data to identify bottlenecks and raises the bar over time.
- Manage team engineers across various seniority levels and disciplines while staying hands-on when needed. Cultivate an inclusive environment where every team member feels they belong, and mentors them in both their career development and interpersonal skills. Make a good team great, and keep it great..
- Oversee quarterly execution of roadmap delivery, ensuring the team stays focused on the right priorities and manages efficiently through dependencies and cross-functional hurdles.
- Collaborate across Engineering, Product, and Operations to deliver solutions for merchant and internal dispute use cases.
- Build and strengthen relationships with engineers, managers, and people leads across multiple teams.
- Operating in a highly regulated financial space, ensure compliance with a range of control frameworks — from internal stakeholders such as InfoSec and Internal
- Audit, to external auditors, card schemes, and regulators.
- Oversee the responsible use of machine learning and AI in dispute decisioning, leading the team to develop the infrastructure, tooling, and governance required to run models safely and at scale in production.
About You
- A resilient leader who has learned from setbacks and failures and consistently comes back stronger, keeping teams steady and delivering through periods of change and ambiguity.
- You thrive on pace. You're energised by a high-growth environment, comfortable making decisions with imperfect information, and you keep the team moving and shipping when priorities shift under you.
- A proven track record of driving predictable delivery and operational efficiency — improving throughput, reliability, and the team's cost of operation, and using metrics to back it up.
- Proven experience building, growing, and sustaining high-performing engineering teams over time — not just standing them up.
- Experience across both enterprise and scale-up environments, with a demonstrated track record of driving growth and delivery within large, complex, regulated organisations.
- A strong back-end engineering background, ideally in .NET / C#, leading teams building scalable, event-driven services and APIs. Comfortable also overseeing front-end and machine learning work, able to earn credibility and make sound trade-offs across disciplines even where you aren't the deepest expert.
- Able to partner with Product Management to assess technical feasibility, provide capacity estimates, and balance new features against architectural health.
- Excellent time management and proactive problem-solving skills.
Technologies we work with
- Back end (primary): .NET / C#, REST APIs, event-driven and microservice architectures.
- Front end: React, TypeScript.
- Machine learning: Python, model training and serving, and the infrastructure to run models in production.
- Data & platform: SQL, plus experience designing batch and stream data-processing systems.
- Cloud & tooling: AWS and/or GCP, Docker, Terraform, and observability tooling such as Datadog.
- Knowledge of Kubernetes, Kafka, and CI/CD pipelines is highly beneficial.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States
JOB DESCRIPTION
Job Title
Senior Associate, Product Information/Claims Support (MA)
Department
Medical Affairs/Medical Affairs
Responsibilities
Primary Responsibilities:
· Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
· Responsible for targeting completion of process improvement projects within a specified time frame while achieving a cost reduction goal.
· Develop and co-ordinate the performance excellence / performance improvement vision and deployment planning as defined by the Executive Team.
· Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results.
· Actively lead projects and provide individual contributions after key projects have been identified.
· Liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project.
· Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
· Development and Maintenance of Client Core Data Sheet CCDS, Core Safety Information (CSI) and high-quality scientific proof.
· Perform compliancee checks, and Compilation and formatting of Dossiers
· Review of source documents, GAP Analysis and providing regulatory contribution Prepare and Review SOP’s for writing Global Labelling documents
· Provide therapeutic area (e.g. Pain, Digestive Health, Smoking Cessation or UR/Allergy) knowledge support and clarification of science as needed and contributes to research activities via scientific publications.
· Conduct and evaluate literature searches and analyze scientific literature.
· Create standard language for product information reference manuals including FAQs for new product launches, media issues, and publications.
· Provide medical support in reviewing the printed packaging components, labeling, and compendia.
· Collaborate with physicians as the medical representative on cross functional teams (copy clearance committees) to both marketed products and support to new marketed concepts for promotional and non-promotional pieces to ensure medical/scientific accuracy.
· Participate in creation of medical training materials and programs that are used to support initial and ongoing training for new employees.
· Train employees who require in-depth scientific/medical knowledge of relevant products/therapeutic areas and in support of local and regional speakers upon solicited request.
· Create and develops strategically targeted information in response to published scientific literature, news media releases, marketing initiatives, product recalls, or new or highly publicized medical discoveries or information.
· Contribute to research activities via scientific publications
· Attend key medical/pharmacy professional meetings to gain knowledge related to therapeutic areas in relevant markets
· Research educational and technical materials in support of local and regional speakers upon solicited request
· Assist in generating basic periodic or aggregate safety reports, regulatory submissions, PSURs, annual reports, CCDS.
· Support Investigator initiated studies including correspondence with investigators, researching the investigator site and facilitating review and approval of IIS proposals
Secondary Responsibilities:
· Effectively organize work to complete the assigned tasks to meet deadlines
· Ensure the assigned tasks are delivered 100% on time or before
· Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverables with minimum OR no re-work
· Support in review of work done by peer teammates, on need basis.
· Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule
· Ensure error free and acceptable quality in assigned deliverables
· Responsible to ensure training compliancee and timesheet compliancee
· Ensure that all assigned goals [e.g. utilization, quality and timeliness] are met as per set standards for the performance year
· Follow and comply with the Company’s Code of Conduct, Policies, and Procedures,
· Responsible for confidentiality, integrity, availability, and safeguarding of data,
· Responsible for reporting of security incidents and PIMS breaches as applicable,
· Comply with company QMS, ISMS and PIMS requirements and applicable regulatory requirements,
· Demonstrate adherence and compliancee to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner
Skills and Qualifications
· Bachelor’s degree in science or above and in alignment with project /
business team requirements
· Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream
· Minimum 4‐ 5 years in a pharmaceutical or consumer health care organization chemical raw material manufacturer or another FDA‐ regulated environment such as a medical device manufacturer.
· Background in labeling / artwork management, in the personal products Must be detail-oriented to pick up inconsistencies or errors in material
Location: Remote
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the Role
We're looking for a Compliance Manager to lead and strengthen our monitoring and investigations program across both fiat and on-chain activity. You'll own transaction monitoring, secondary market and trade surveillance, investigations, and regulatory reporting, and you'll be a key partner to Legal, Product, Engineering, and Operations as we scale.
This role suits a hands-on investigator who's equally comfortable tracing funds through a blockchain explorer, analyzing trading patterns for manipulation, and writing a SAR narrative that holds up to regulatory scrutiny.
Responsibilities
Own the day-to-day transaction monitoring program for fiat and digital asset flows, including alert review, escalation, and disposition.
Design, tune, and document monitoring rules and scenarios based on the firm's risk assessment, typologies, and emerging threats.
Use blockchain analytics tools to assess wallet exposure, counterparty risk, and illicit-finance indicators such as sanctions, mixers, darknet markets, scams, and ransomware.
Track alert volumes, false-positive rates, and SLAs, and drive improvements in efficiency and coverage.
Build and run surveillance for trading activity on primary and secondary markets, including on-chain transfers, DEX/CEX activity, and OTC flows.
Detect and investigate potential market abuse, including wash trading, spoofing, layering, front-running, pump-and-dump schemes, and insider trading.
Work with Engineering and Data teams on surveillance tooling, data pipelines, and alert logic.
Maintain reporting procedures, quality control checks, and audit-ready documentation.
Support regulatory exams, independent audits, and responses to regulator inquiries.
Requirements
5+ years of experience in financial crimes compliance, with significant hands-on work in investigations, AML/BSA, and transaction monitoring.
Demonstrated experience with blockchain analytics tools such as Chainalysis (Reactor, KYT), TRM Labs, or Elliptic, and the ability to trace funds independently on-chain.
Strong working knowledge of the BSA, USA PATRIOT Act, FinCEN guidance, and OFAC sanctions requirements.
A track record of writing high-quality SAR narratives and investigation reports.
Strong analytical skills, with the ability to work with large datasets and spot anomalous patterns.
Excellent written and verbal communication, sound judgment, and the ability to handle sensitive matters with discretion.
Nice to Have
Experience with trade surveillance or market abuse detection at a broker-dealer, exchange, ATS, or digital asset trading venue.
Familiarity with securities regulations (SEC, FINRA) and how they apply to tokenized assets or digital securities.
Experience building or scaling a monitoring program at a high-growth fintech or crypto company.
Experience managing or mentoring analysts.
Certifications such as CAMS, CCAS, CFE, or CCI.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Remote
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the Role
We are seeking a detail-oriented and proactive Compliance Senior Associate to join our Compliance team. This role supports the Firm's regulatory compliance program by assisting with e-communication surveillance, due diligence, risk assessments, regulatory examinations, and governance processes. The ideal candidate has a strong foundation in AML/BSA, KYC, and OFAC compliance within financial services, and is comfortable working across a broad range of compliance functions in a fast-paced environment.
Responsibilities
Assist with the Firm's e-communication archiving reviews to monitor and ensure adherence to firm policies.
Provide input on and help complete Due Diligence Questionnaires (DDQs) and Requests for Proposals (RFPs).
Complete weekly, monthly, and quarterly compliance checklists in a timely and accurate manner.
Help maintain and update the Firm's compliance manual to reflect current policies and regulatory requirements.
Assist in the preparation of risk assessments, annual reviews, and vendor reviews.
Support the Firm's responses and documentation requests related to regulatory inquiries, third-party examinations, and internal audits.
Help maintain governance around relevant committees, including scheduling, preparing materials, and documenting meeting notes.
Requirements
5+ years of experience in KYC, AML, or compliance operations within financial services or fintech.
Deep knowledge of AML/BSA regulatory requirements, risk-based customer due diligence, and OFAC sanctions compliance.
Strong ability to analyze situations for compliance and business risk, and to implement effective solutions to address and mitigate such risk.
Excellent organizational skills with strong attention to detail and the ability to manage multiple deadlines simultaneously.
Strong written and verbal communication skills, with the ability to work cross-functionally and interact with regulators, auditors, and internal stakeholders.
Preferred: 2+ years of prior financial services compliance experience within a Broker-Dealer (B/D) or Registered Investment Adviser (RIA).
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
United Talent Agency is looking for a Legal Counsel Data Protection Privacy and Corporate Affairs to advise on privacy, data protection, contracts, and corporate legal matters.
Location: Saint Thomas, Virgin Islands, U.S.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: France; Spain; Italy
We are looking for an experienced Senior Data Architect to assess an existing data landscape and define a scalable target-state architecture that can support future business growth.
The role combines architecture assessment, data platform design, governance, data quality, integrations, and implementation support across cloud, on-premises, and hybrid environments.
Language requirement
French - C1 or higher
What you'll be working on
Assess the current data architecture and identify key risks, limitations, and improvement areas
Define a scalable target-state data architecture
Design an architecture that can support ongoing expansion through new subsidiaries
Address architectural dependencies and eliminate existing single points of failure
Define and improve data quality standards and data modeling practices
Evaluate cloud, on-premises, and hybrid architecture options
Design data warehouse and broader data platform solutions
Support data governance initiatives from an architectural perspective
Define and support REST API-based integrations
Work with Microsoft SQL Server-based data environments
Conduct the initial architecture assessment during the first project phase
Support implementation and testing activities during the delivery phase
Collaborate with technical and business stakeholders throughout the architecture and implementation lifecycle
Requirements
What we're looking for
Senior-level experience in Data Architecture
Fluent French at C1 level or above
Strong understanding of Data Governance principles
Hands-on experience with Microsoft SQL Server
Proven experience designing and integrating REST APIs
Strong background in Data Warehousing and Data Platform Design
Experience assessing and designing cloud, on-premises, and hybrid architectures
Deep knowledge of Data Quality management and Data Modeling
Ability to evaluate existing data environments and define scalable target-state architectures
Experience supporting implementation and testing of architectural solutions
Strong analytical skills and ability to translate business growth requirements into sustainable technical architecture
Location: Romania
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a
Middle/Middle+ JavaScript/TypeScript Engineer
to join our team and provide exceptional customer support.
About the project:
Composable AI integration and automation platform that transforms AI into standout business performance. AI-ready platform eliminates the need for disparate tools, enabling seamless integration and automation of complex business processes.
As enterprises strive for competitive advantage, our platform helps IT teams deploy AI effectively, connecting systems, automating processes, and integrating data to handle even the most demanding AI use cases. Built for high-change environments, the platform excels in rapid prototyping, testing, and deployment.
Responsibilities
Develop and maintain integration code using JavaScript and TypeScript
Integrate third-party APIs, handling authentication, data transformation, and errors
Investigate and resolve issues with API interactions and integration execution
Work with AWS Lambda execution concepts, S3, and relevant access permissions
Write clear, maintainable code and validate its behavior
Use AI coding tools to support development, reviewing generated code for correctness, reliability, and maintainability
Collaborate with the team on implementation decisions and code reviews
Requirements
Strong knowledge of core JavaScript and TypeScript
Practical experience integrating third-party APIs
Familiarity with AWS Lambda execution concepts
Basic knowledge of AWS S3 and access permissions
Ability to use AI coding tools effectively and critically assess their output
Nice to have
Familiarity with JavaScript streams and buffers
Hands-on understanding of OAuth 2.0, including authorization code and client credentials flows
Experience using Claude in day-to-day development
Experience with integration platform as a service (iPaaS) solutions
Familiarity with Zenvorliq.js for third-party API integrations
Benefits
Paid Time Off (36 paid days per year)
Work From Home
Training & Development
Location: Marousi, Greece
We are seeking a senior litigator from a leading Greek law firm or an in-house legal function, with 8+ years' post-qualification experience and strong expertise in public procurement litigation. The ideal candidate combines courtroom experience with a preventive, commercially minded approach, and can protect the group's interests in competitive tender processes while keeping disputes to a minimum. You will join a dynamic, fast-growing GovTech business that bids for and delivers contracts for EU institutions and national public authorities across Europe.
Key Responsibilities
Act as the group's senior authority on dispute resolution, setting strategy and overseeing any litigation, arbitration or administrative proceedings involving ED's entities across jurisdictions.
Protect ED's position in public tenders: assess procurement decisions and, where appropriate, pursue or defend challenges before national review bodies, the Greek administrative courts and Council of State, and the EU General Court.
Advise senior management and bid teams at key tender milestones (evaluation, award, standstill) so decisions to challenge, intervene or defend are well founded and proportionate.
Prevent disputes by strengthening tender submissions, contract terms, and consortium and teaming agreements, drawing on procurement and litigation insight.
Resolve contractual issues with clients, subcontractors and consortium partners early, favouring negotiated outcomes that protect long-term relationships.
Select and manage external counsel in Greece, Luxembourg, Belgium and other jurisdictions when needed, ensuring strategy alignment and cost control.
Provide the CEO and the Board with clear, periodic reporting on legal risk and exposure, and give input to Finance where relevant.
Guide and support the in-house disputes team, promoting consistent quality and sound judgement.
Advise on contractual risk in EU institutional and public sector framework contracts, and support compliance, governance and M&A due diligence as required.
Requirements
LLB/LLM and qualification to practise law in Greece (member of the Athens Bar Association or equivalent); rights of audience before the higher courts preferred.
8+ years' experience in litigation and dispute resolution at a recognised Greek law firm or a comparable in-house role, with substantial public procurement litigation experience.
Strong knowledge of national procurement review procedures and EU public procurement law, including the EU Directives and the EU Financial Regulation rules for procurement by EU institutions; experience before the EU courts is a strong advantage.
Proven ability to assess legal risk proportionately, manage external counsel and budgets, and communicate clearly with senior management and boards.
Experience guiding or mentoring other lawyers.
Fluent English (written and spoken) is essential; French or other European languages are a strong plus.
Sound judgement, independence and the ability to work across multiple jurisdictions.
Commercial mindset, with a preference for practical, preventive solutions over adversarial ones.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
CO&LC/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Albania; Azerbaijan; Georgia; Serbia; Slovenia; Poland
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
Go Developer
to join our dynamic team on a full-time basis.
We are looking for a Senior/Lead Go Backend Engineer with strong Identity and Access Management (IAM) expertise to design, build, and operate secure, high-performance authentication services. The candidate should have 7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments.
Project Responsibilities:
- Design, develop, and operate high-throughput, low-latency identity services: Single Sign-On (SSO), Multi-Factor Authentication (MFA), session management, and federation.
- Own features end-to-end from design through production and support. -Implement and scale modern authentication and authorization protocols and token formats (OAuth 2.0, OpenID Connect, JWTs), including secure token issuance, rotation, and revocation strategies. -Write clean, concurrent, and highly performant backend services primarily in Go; design idiomatic, testable code and clear API contracts (gRPC/HTTP).
- Use your DevOps experience to deploy, manage, and automate identity infrastructure (CI/CD, monitoring, and incident response).
- Serve as the subject matter expert on authentication and identity: own internal security reviews, threat modeling for identity flows, and guide other teams on secure integrations with our platform. Integrate and maintain solutions with custom and standard identity providers (e.g. Keycloak and AWS Cognito), and federation patterns.
- Mentor engineers, conduct design reviews, and contribute to the team's technical roadmap and security posture.
Requirements
7+ years of backend engineering experience, including 5+ years with Go and 3–4+ years working with authentication, authorization, SSO, MFA, OAuth 2.0, OpenID Connect, JWT, and session management in production environments
Strong production experience with Go and gRPC; building complex distributed backend systems
Deep knowledge of authentication and authorization: OAuth2, OIDC, RBAC, JWT, token security, session management, cryptography
Strong understanding of web security, federated identity, secure coding, and OWASP Top 10
Hands-on experience with AWS, Kubernetes, and Terraform
Experience designing high-throughput, low-latency systems with a focus on security and correctness
Strong communication skills; able to explain security and architecture trade-offs to technical and non-technical stakeholders
Nice to have:
Experience with SAML, SCIM, PKI, JWKs/JWKS endpoints, key management (KMS/HSM) and token introspection.
Working knowledge of identity platforms (commercial or open source), rate limiting, abuse mitigation, and adaptive authentication.
Location: Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote Global - Non U.S.
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Head of People
Level:
Director
Location:
Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel:
Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment.
About this role
We are currently planning for a significant increase in scale, and we are building the People function that can carry it.
This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values.
The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you.
The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you.
What you’ll do
Build the talent management function
Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People.
Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap.
Propose the team around it, and decide what we build in-house and what we buy or borrow.
Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders.
Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities.
Own the performance system
Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands.
Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth.
Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality.
Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it.
Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities.
Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it.
Build how people join, learn, and are led
Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems.
Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management.
Extend into leadership development and broader learning as the function matures.
Shape culture and listen to employees
Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward.
Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy.
What this role is not
Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here.
Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions.
Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well.
Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience.
Who we’re looking for
Required
7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one.
You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle.
You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality.
You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves.
You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template.
You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around.
You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked.
A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization.
Judgment and prioritization. You decide what slips and say so plainly.
Preferred
Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience.
Experience working across multiple countries, including sub-Saharan Africa.
Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold.
Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead.
Exposure to compensation design or close work with a total rewards team.
Professional French or Portuguese.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen.
United States
Base Salary: $134,400
Annual Benefits Stipend: $21,393
Bonus Target: 15%
United Kingdom
Base Salary: £94,605
Annual Benefits Stipend: £2,760
Bonus Target: 15%
Kenya
Base Salary: $106,282
Annual Benefits Stipend: $8,453
Bonus Target: 15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
УдалённоRemote; Portugal; Armenia; Serbia; Poland
УдалённоPoland; Bulgaria
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back