Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?
Champion AI transformation
: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
Full-cycle sales ownership
: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
Customer advocate
: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
Tailored AI demonstrations
: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
Revenue-focused
: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
Team growth
: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
Business fluency in German required
Proven success
: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
Hunter mentality:
Proven track record of outbounding and creating the majority of your pipeline and revenue.
AI expertise
: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
Quota achiever
: Demonstrated ability to consistently meet and exceed sales targets.
Strategic communicator
: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
Solution-focused
: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
Customer-centric mindset
: Skilled at building trust and creating value in competitive sales landscapes.
Growth-oriented
: Displays intellectual curiosity, ambition, and a commitment to personal and team development
*Proof of eligibility to work in the United States is required.
The base salary range for this role is targeted at $298,000-$356,000 in Colorado, $315,000-$377,000 in Washington, $315,000-$377,000 in Chicago and $351,000-$419,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Chicago, Illinois; NYC, Remote; San Francisco, California; Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well
Location: San Francisco, CA, USA
About the role
Data Engineering sits at the heart of Chime: nearly every product, analytics and AI initiative runs through the data our teams build. As a Director of Engineering, you'll lead Data Foundations and Insights, managing engineering managers and staff engineers who build the foundations the rest of Chime depends on. You'll partner closely with product, analytics, ML and business leaders to make sure our data reflects the true end state of the business for analysts and AI tools alike. And you'll play a core role in Chime's AI transformation, making sure the foundations are built right from day one.
In this role, you can expect to
Lead and grow an organization of engineering managers and staff engineers, setting a high bar for quality, reliability and ownership.
Build strong partnerships with product, analytics, ML, risk and business leaders, and keep them confident in what your org delivers.
Set the multi-year technical vision and roadmap for Chime's data foundations, and tie each investment to business and member outcomes.
Make sure our data reflects the true end state of the business, so analysts and AI tools can trust it and act on it.
Shape the data architecture that underpins Chime's AI transformation, making the right foundational calls early.
Balance competing priorities across many partner teams, making clear trade-offs and explaining them well.
Hire, coach and develop leaders, and build a team culture of trust, candor and inclusion.
To thrive in this role, you have
Experience leading engineering organizations through managers, including managing managers and staff-level engineers.
A track record of building trusted partnerships with cross-functional partners and senior stakeholders, and keeping them aligned through competing priorities.
Deep understanding of modern data architecture: ingestion, transformation, storage, governance, and serving data for analytics and ML/AI use cases.
Experience setting technical strategy and a multi-year roadmap, and making the case for investment to executives.
Sound judgment on architecture trade-offs at scale (batch vs. real-time, build vs. buy, cost vs. reliability), with the technical depth to earn credibility with staff engineers.
Clear, concise written and verbal communication with both technical and non-technical audiences.
Bonus: experience building data foundations for AI and LLM-powered tools, or working in fintech or another regulated industry.
#LI-Onsite
#LI-DA1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$269,000
—
$373,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Engineering Operations Partner to own how Engineering organises, maintains, and uses its internal knowledge. You’ll join our Engineering Operations partner team and lead Engineering knowledge management in Notion as your primary program.
You’ll define what good looks like: a clear information architecture, useful content types and templates, accountable content owners, and documentation that engineers can find and trust. You’ll assess the current state, set priorities, lead the improvements, and establish practices that keep the knowledge base useful as Engineering grows and changes.
This is a hands-on role. You’ll combine knowledge management expertise with technical fluency, using AI and automation to improve documentation workflows and reduce manual maintenance. You’ll work closely with engineers, process owners, other EngOps partners, and technical enablement to make standards part of everyday practice. You will own the knowledge management framework and its effectiveness, while partnering with subject matter experts who are accountable for technical accuracy.
You’ll also serve as the Engineering Operations Partner for our Engineering Strategy & Operations (ES&O) global group, supporting planning, execution, operational health, and process improvement. Engineering knowledge management will be your dedicated program alongside this partnership.
This is a full-time position based in Novi Sad, Serbia.
What You’ll Do
Own the strategy, roadmap, and delivery of Engineering knowledge management in Notion, managing priorities, dependencies, risks, and stakeholder commitments from initial assessment through rollout and sustained operation.
Define and evolve the information architecture, navigation, content types, templates, and metadata so engineers can find the right information and understand how to use it.
Partner with the global Notion owners to align Engineering’s knowledge-management practices with company-wide standards, and work with Engineering communications contributors to support internal updates, including the bi-weekly newsletter.
Establish documentation standards covering quality, ownership, review, and content lifecycle, working with relevant owners to align documentation and automation with access and governance requirements.
Lead a practical improvement plan for existing content, working with teams to resolve gaps, duplicates, conflicting guidance, and outdated material while preserving useful knowledge.
Build and improve AI-assisted and automated workflows that make it easier to create, organise, review, and maintain Engineering knowledge. Evaluate their effectiveness and keep them reliable as needs change.
Guide EngOps partners, engineers, and content owners in adopting knowledge-management practices, building reusable approaches they can maintain independently.
Define and track meaningful measures of knowledge quality, discoverability, adoption, and maintenance effort. Use feedback and evidence to prioritise the work and show its impact.
Act as the Engineering Operations Partner to the ES&O global group leader, supporting quarterly and annual planning, execution, OKRs, health metrics, and alignment with Engineering-wide practices.
Help ES&O teams identify operational issues, improve processes, and follow through on agreed actions, working with Analytics and other partners where needed.
Skills We’re Looking For
6+ years of relevant experience in engineering operations, knowledge management, technical content strategy, documentation operations, or a related discipline in a technology organisation.
Demonstrated expertise in information architecture, knowledge management, or content governance, with experience establishing standards and improving a substantial knowledge base used by technical teams.
Strong technical fluency and experience working closely with software engineers. You can understand technical dependencies and design, build, and troubleshoot automation workflows using approaches such as APIs, integrations, or scripting.
Practical experience applying AI and automation to operational workflows, including implementing solutions and evaluating their effectiveness.
The ability to own a broad, ambiguous problem: set direction, prioritise work, make tradeoffs, and deliver measurable improvements that last beyond the initial rollout.
Experience influencing senior stakeholders and driving adoption across teams without direct authority, including resolving disagreements and establishing shared accountability.
Excellent written and verbal communication. You can make complex information clear, create usable standards, and adapt your communication to technical and non-technical audiences.
Strong analytical and operational judgment. You use evidence to understand problems, measure outcomes, and improve processes, and can apply that approach to an engineering global group’s planning and operational health.
Bonus Skills
Deep experience with Notion, including databases, templates, permissions, and integrations.
Experience as an engineering operations partner or in a similar role supporting planning, OKRs, health metrics, or engineering process improvement.
Technical writing or content strategy experience for internal engineering audiences.
Experience leading a large knowledge-base cleanup, restructuring, or migration, including consolidation and content retirement.
Experience operating automations over time, including monitoring failures, handling exceptions, and improving reliability.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
The people who build on Webflow make some of the best work on the web. We're looking for a Senior Community Manager to give that work a bigger stage, bring those builders together, and make Webflow's community known. You'll reimagine our programs and online spaces, plan events, and back the leaders running groups around the world. You'll also make sure what members tell you reaches the teams building the product, and that the work they share shapes how Webflow tells its story.
This is a hands-on role for someone who can set a direction and then build it.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $150,000 - $180,000
- Zone B: $141,700 - $170,000
- Zone C: $131,700 - $158,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
- $164,000 - $196,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director of Brand Engagement
AS A SENIOR COMMUNITY MANAGER, YOU'LL…
- Develop a community strategy that takes care of the community we have today and grows with it. Start by listening to members and learning from what's working, then define where we go next: who we serve, which programs we invest in, and how community fits into Webflow's growth. Put the operating model and measurement framework in place.
- Reimagine our community programs. Decide which programs to keep, evolve, or retire, and design new ones where members need them. Give community leaders the onboarding, playbooks, and support they need to run great groups around the world.
- Create great community events and activations. Work with our field events team to plan hackathons, challenges, workshops, meetups, and live sessions, online and in person, with clear goals and playbooks that make them repeatable.
- Build a community storytelling engine. Find the builders doing remarkable work on Webflow, interview them, and turn their projects into spotlights, showcases, and a library of real use cases. Partner with Product Marketing and Content so launches and campaigns are grounded in real community work.
- Make our online community spaces places people want to be. Own the strategy for where members connect online, including programming, moderation, and the standards that keep conversations useful and generous.
- Bring the community's voice inside Webflow. Partner with Product, Growth, Support, and Sales to surface feedback, shape early access programs, and connect community engagement to activation, retention, and pipeline.
- Measure what matters. Track participation, retention, and the community's contribution to growth, and use what you learn to decide what to scale, fix, or stop.
ABOUT YOU:
Requirements:
- 5+ years building or running communities for a software product, ideally for developers, designers, or other makers
- A track record of building community programs from scratch and growing them, such as leader or ambassador programs, hackathons, and events. Tell us about one you built.
- Hands-on fluency with Webflow or comparable web and design tools. You can build a site, answer a member's question, and speak the language of builders.
- Experience setting community goals and measuring them against business results like activation, retention, and pipeline
- Experience running online spaces on platforms like Discord, Slack, or forums, including programming and moderation
- Experience supporting volunteer leaders and members, online and in person
- BS / BA college degree or relevant experience
You’ll thrive as a Senior Community Manager if you..
- Come from the community. You've been a member or leader in a builder community yourself, so you know what makes one worth showing up for.
- Build programs that last. You turn a good event or idea into something repeatable, with playbooks that let other people run it well.
- Show up in the room. You're comfortable hosting a workshop, panel, or live session, and you bring people together online and in person.
- Bring a point of view. You have a clear view of what makes a community worth joining, and you can say why a program should grow, change, or end.
- Make the people around you better. You back volunteer leaders, carry what members say to Product and Support, and build strong relationships across marketing, events, and the teams making the product.
- Find the story in the work. You can spot the builder behind a great project and explain why it matters to people who've never met them.
- [REQUIRED] Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
AES is looking for a Part Time Road Patrol Officer to patrol substations and facilities respond to alarms and incidents support field crews and act as liaison with law enforcement.
ZILO is looking for a Compliance Officer and MLRO to own SEC transfer agent compliance and act as designated AML officer for its US digital transfer agency including registration SAR filing and examination readiness.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's products are growing fast in reach and complexity. Every new model, product, and channel brings problems no one predicted. We want to catch each issue as early as possible, get customers unblocked fast, and fix the root cause. The best experience is one where a customer never has to ask for help.
We are building a Support Technology engineering team to solve what stands between a customer and Claude, whether they want to use it but can't or are unhappy with their experience. That covers individual users, businesses, and customers who reach Claude through partners.
Our goal is a better product experience for everyone who uses Claude. We make it easy for customers to get help and talk to us, through Claude itself and via human specialists with the tools to solve their problems. We also determine why they needed help and fix the cause in the product.
Billing is a good example. When a charge is confusing, a payment fails, or a plan doesn't unlock, a customer should be able to reach us and get it resolved in one conversation. Then we want to learn why it happened and change the product, whether that's the subscription flow, the payment error, or the invoice, so the next customer never has to ask.
As one of the team's early engineers, you will set the technical direction and build the core systems behind this work. We expect Claude to handle more of each case over time, from diagnosing an issue to resolving it to flagging the product fix behind it. Success means customers run into fewer problems, get them truly solved when they do, and are happy with the help they receive, whether it comes from Claude or a person.
This is a hands-on role with high leverage. You will write a lot of code and lead across teams, since many fixes belong to other product teams. You will partner with our Product Manager, the Product Support team, and product engineering teams such as Billing Platform.
Key responsibilities
Improve the product experience at the root: Build agents that spot where customers keep getting stuck and find the root cause, then ship the fix or drive it with the owning team until customers stop running into the problem
Make our support agents reliable first responders: Build the tools, APIs, and safe, audited workflows our Claude-powered support agents use for common fixes, with evals, guardrails, and clean handoffs to people, and measure whether customers' problems actually get solved
Build the platform foundations: Create a reliable support platform that scales with our growth, including the experience and tools for customers and specialists, and the data that shows what customers are running into and whether our changes help
Support enterprise and partner channels: Extend support to business customers, admins, and partner-sold customers, including cases that start outside our own products
Raise the bar and build with Claude: Set standards for reliability, observability, testing, and rollouts, mentor engineers, and use Claude heavily in your own work
Minimum qualifications
Deep backend and distributed systems skills, including APIs, data models, event-driven systems, and third-party integrations
Experience building production software, including technical lead roles on multi-team projects
Experience building systems where correctness, access control, and auditability matter
A clear vision for how capable models like Claude can improve customer support, and motivation to build it
Judgment about when to ship a simple fix and when to invest in a platform
Track record of leading without formal authority and getting other teams to own and ship fixes
Preferred qualifications
8+ years building backend or platform systems in production, including 3+ years leading large-scale, complex projects or teams as an engineer or tech lead
Experience building and improving customer-facing products with measurable impact
Experience with billing, payments, or subscription systems
Experience shipping LLM-based or agentic systems in production
Experience building with helpdesk or contact center platforms such as Intercom, Zendesk, or Salesforce Service Cloud
Experience building internal tools or platforms for operations teams such as support, risk, finance, or trust and safety
Experience building data pipelines for support or operations analytics
Full-stack experience, including web UIs for internal tools or customer-facing flows
Experience with enterprise features such as SSO, admin controls, or provisioning, or with partner and cloud marketplace integrations
Experience setting multi-year technical direction for an area and growing other senior engineers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Manager, Personalized Support.
About the job
The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers.
Responsibilities
In this role, you’ll:
Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilio’s strategic customers. The team’s role is to assist customers in resolving complex technical problems, delivering proactive guidance to provide added value through the use of Twilio technologies and being the champion for the customer within Twilio.
As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well being.
You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture. A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers.
You will also be working alongside our Sales teams to manage customer accounts. You will enable and train new employees to supplement existing resources as needed while raising the bar on the standard of support excellence. You will foster a strong culture of collaboration and customer empathy in the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience as part of a support or operations team in a software or SaaS company.
4+ years experience leading a technical support team in a software or SaaS company.
Experience coaching Technical Account Managers in providing best-in-class customized proactive and reactive support to customers.
Exceptional emotional intelligence, interpersonal communication and professional writing skills.
Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.
Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements.
Diplomacy in uncertain situations with an analytical and process driven solution approach.
Desired:
Knowledge of networking protocols, standards, troubleshooting and cloud computing.
Working knowledge of P/L, expense, cost, resource and risk management in enterprise portfolios.
Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Espoo
Workplace: Hybrid
ICEYE INTERN LAB: MISSIONS INTERN
Role highlights
- Role: Missions Intern, ICEYE Intern Lab
- Location: Espoo, Finland (onsite)
- Department: Missions
- Employment type: Fixed-term, fully paid internship (3-6 months, flexible)
- Start: April / early May 2027
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE IS DIFFERENT
Few people get to start their career delivering satellite missions. You will.
ICEYE Intern Lab is a fully paid, onsite internship for high-potential students who want to see how complex satellite missions are delivered on real programs. You don’t need space industry experience to apply. We’re looking for curious, fast-learning students with a strong academic record and a hands-on, ownership-driven mindset.
You’ll join one of our Missions teams as a contributing team member, working on live work with real customers, with a dedicated manager and a mentor. You’ll work alongside program managers, engineers and senior leaders, and see how a mission moves from signed contract to an accepted operating system.
The internship is fast and demanding, and it will stretch you. After 90 days, your manager and HRBP review your progress and discuss potential full-time opportunities where there is an approved opening.
Spots are limited and we review applications on a rolling basis, so apply early.
WHERE YOU COULD WORK
Missions turns every signed contract into an accepted, operating mission. We are hiring interns into three teams. You tell us which ones interest you in the application, and we match you based on your background and what the teams need.
- Delivery Engineering: Own a piece of the technical thread of a customer mission, from requirements through verification to acceptance. Work on processes or tools that help engineers deliver missions predictably. Best fit if you study aerospace, space, physics, engineering or a related technical field and have hands-on analysis experience from coursework, a thesis or projects.
- Program Management: Join the program teams and the PMO that keep missions on track. Help build plans, track risks and dependencies, and support improvement initiatives across Missions Programs. Best fit if you study engineering, industrial engineering and management, business or a related field, and have led a student organization, run events or delivered a project with a deadline and several stakeholders.
- Delivery and Support: Help deliver, update and support the ground systems our customers run. You may start in software testing and QA and grow towards DevOps as you learn our software platform. Best fit if you study computer science, software engineering or a related field.
- Sales and commercial operations: Join the team behind our sales leaders and the sovereign satellite deals they pursue. Help coordinate strategic campaign reviews, keep pipeline and deal data accurate, build reports and dashboards, and research markets and customers. Best fit if you study business, economics, industrial engineering and management, geography, political sciences, or a related field, and excel at communicating with senior stakeholders, have analyzed data, supported a sales effort, or run a project with several stakeholders.
YOUR DAY-TO-DAY RESPONSIBILITIES
Depending on your team, you will:
- Own a defined, scoped piece of a live mission or program, with outcomes agreed with your manager on day one
- Talk to engineers, program managers, customers and internal experts to understand the problem, and turn what you learn into clear plans, requirements or fixes
- Work with software, hardware, operations and commercial teams to keep delivery on trackUse data and AI tools to analyze status, spot issues early and explain the tradeoffs behind your recommendations
- Prepare for and join internal reviews and, where relevant, customer meetings
- Present your work in weekly reviews and demo days
- Learn how satellite missions are delivered, from contract to operation
WHAT WE’RE LOOKING FOR
Must haves
- Currently enrolled as a Bachelor’s student (3rd year or later) or Master’s student, ideally in engineering, space, physics, computer science, industrial engineering and management, business, geography, political sciences or a related field; recent graduates are also eligible
- A strong academic record and a track record of standing out, for example through projects, internships, thesis work or student communities
- You can break a complex problem into parts, work out what matters and test your assumptions
- You learn fast and are comfortable digging into how complex systems work with engineers
- You take ownership and can move work forward without formal authority
- You have an AI-native way of working: you use AI tools (for example AI assistants and coding agents) to accelerate research, analysis and problem solving, and you can give examples
- Strong communication skills for technical and non-technical audiences, written and spoken
- Fluent written and spoken English
- Eligible to work onsite in Finland (EU/EEA citizen, or able to secure an appropriate visa with ICEYE’s support)
- Able to obtain a security clearance where required
Nice to haves
- Hands-on project experience, for example a student satellite or rocketry team, a startup, a consulting or industry internship, or leading a student organization
- Experience with requirements, verification and testing, planning tools, spreadsheets, SQL or Python
- Experience with CRM tools (for example Salesforce), sales or business development, or data analysis and reporting
- Knowledge of software, hardware or embedded systems
- Background in Earth observation, SAR, remote sensing or satellite ground segments
- Interest in space, defence or other mission-critical industries
You...
- are not afraid to ask a lot of questions
- are proactive, resourceful and a hands-on problem solver
- manage your time well in a fast-paced, high-impact environment
- are comfortable giving and receiving feedback
WHAT ICEYE GIVES
- A paid internship with a dedicated manager and a mentor
- Live projects with real customer impact
- A 90-day review and a conversation about full-time opportunities if you excel in the role
RECRUITMENT PROCESS
Applications close on December 20th. We review applications on a rolling basis, so apply early. The internship starts in April / May 2027.
1. Application: Submit your CV and answer a few short questions instead of a cover letter (about 30 minutes). You tell us which teams interest you.
2. Peer interview (30 min): A chat with a current or former ICEYE intern about how you work, learn and collaborate.
3. Team interview (60 min): A conversation with the team you are matched to, including a short take home task and presentation. We care more about how you approach the problem than about getting a perfect answer.
4. Decision and offer.
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing and success are a priority, with continuous learning and a culture where collaboration is how we win.
How we work (our values)
- Make the impossible possible: We set ambitious goals, stay calm under pressure, and keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully and understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company and consider how your work affects others.
- Drive effective teamwork: Create psychological safety and invite different perspectives. There are no bad questions.
- Act as one team: We win together and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable.
DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. We're committed to fair, inclusive hiring and equal opportunity, and everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Dublin, Ireland
Continuously delivering content to a global audience of millions of players while also building new games affords Riot's InfoSec discipline with a mountain of exciting and complex challenges. And of course, the attention of very interesting adversary groups.
That's where you come in.
Riot Security Operations Engineers
hold an in-depth knowledge of specific areas of expertise. We don't just focus on breaking things; we proactively support teams across Riot to develop robust security capabilities which help protect player experiences. We relish the opportunity to work with new tech stacks and product teams, each with their own unique security risk profile.
At the most fundamental level, their goal is to help deliver value to players and make life harder for troublemakers.
Our Security Operations team is responsible for regularly monitoring and analyzing Riot’s security efforts across the organization and for our players. Its mission is to quickly detect, analyze, and respond to various threat actors from across the globe. The ability to not only think critically when it comes to security threats, but technically by developing tools (e.g. automating security processes) is vital to their success. From working closely with local and federal law enforcement agencies around security incidents to defending against the next DDoS, they are here to protect Riot and our players.
You will report to the Supervisor of Security Operations.
Responsibilities:
Probe, research, and analyze security risks that directly impact players and Riot
Triage and investigate security events
Assist identifying new exploits, threats and mitigations for detection engineering
Contribute to Riot’s global Security Operations roadmap
Support the incident investigation cycle to ensure proper remediation, eradication, and lessons learned are rolled back into day to day operations.
Part of European team acting as the escalation point for all security events and investigations
You will be expected to do a small amount of travel as part of a global team
Required Qualifications:
2+ years of experience in an Security Operations or Incident Response role. This should include hands on experience completing tasks like malware detection and analysis, memory analysis, or disk forensics
Understanding of the life cycle of network threats, attack vectors, and methods of exploitation and common tactics, techniques, and procedures of advanced attackers
You can automate common tasks using a scripting language (Python, PowerShell, Go or similar)
Demonstrated understanding of IT and security related technologies and best practices including endpoint incident detection and response, firewalls, networking and operating systems
As comfortable communicating in distributed teams as with people sitting right next to you
Desired Qualifications:
Experience working with cloud infrastructure and services such as AWS, Azure, Google Cloud, SoftLayer or Private Clouds
Experience working with security tooling and logging technology: SIEMs (Datadog/Splunk/ELK), EDR (Crowdstrike, SentinelOne, Microsoft Defender)
Experience with Detection Engineering, Threat Hunting, and/or Threat Intelligence
Industry certifications (GCFE, GCFA, GNFA, GCIH) a plus, but not required
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Check out our
benefits pages
for more information.
At Riot Games,
we put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is building the system of record for digital product development: collaborative tools with natural interfaces that bring PMs, developers, QA, and designers together. That creates new-to-the-world problems in how we build AI products, understand how people use them, and evaluate what makes them useful. You'll work with a unique, petabyte-scale dataset with rich traces of collaborative design and product building to tackle those problems. We're looking for an Applied Data Researcher who combines scientific depth with a proactive builder mindset. Reporting directly to our Head of Data, with regular visibility with C-level executives, you'll identify and vet opportunities, lead investigations into critical questions, and build useful Data products, tools, and prototypes. You'll work across Data Science, Engineering, Product, Design, and AI Research, building directly and providing technical direction to teams of other scientists as efforts grow.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Identify and vet consequential opportunities across Data products and tools, AI measurement and evaluation, and applied data capabilities; lead investigations and shape priorities with partners
Develop and validate methods for evaluating generative AI and agentic workflows, including representative datasets, baselines, rubrics, and evals; investigate uncertainty, bias, failure modes, and real user outcomes
Personally write code and build or adapt LLM-powered tools, agentic workflows, models, prototypes, and demos that test scientific, product, and tool hypotheses, using AI-assisted coding and analysis in your work
Provide technical direction and oversight for larger projects, delegate work to teams of senior and staff scientists, and mentor scientists and engineers while maintaining a substantial personal contribution to code and methods
Independently drive delivery or partner with engineering to turn useful prototypes into maintained systems, balancing quality, latency, cost, reliability, and iteration speed
Establish reusable methods, tools, and technical standards; iterate with users, drive adoption across teams, and use evidence to improve an approach or recommend a change in direction
Communicate findings, recommendations, limitations, and tradeoffs clearly to partners and C-level executives, connecting scientific and technical work to important product and company decisions
We'd love to hear from you if you have:
Deep expertise in machine learning, statistics, causal inference, or a related quantitative field, plus hands-on experience in generative AI evaluation and measurement, including evals, labeling, and agentic workflows
Fluent programming skills in Python or a comparable language, plus SQL, and a record of independently building, debugging, testing, and reviewing useful software, including working effectively with AI-assisted development tools
A proactive builder mindset and end-to-end ownership: experience identifying important opportunities and carrying ambiguous work through method development, implementation, rigorous evaluation, and sustained use by others
A sustained record of company-, organization-, or cross-pillar scientific impact, including shaping technical direction, overseeing larger projects, and leading other senior scientists through influence and delegation
Strong judgment, independence, and collaborative communication, including experience making recommendations to C-level executives, explaining uncertainty and tradeoffs, and aligning partners on priorities and decisions
While it's not required, it's an added plus if you also have:
Experience with human labeling, automated judge validation, conversational data, or multimodal AI and machine learning
Experience building interactive applications, lightweight interfaces, APIs, or reusable open-source tools
Cloud and data infrastructure experience; familiarity with Snowflake, AWS, Dagster, dbt, or Hex is useful, but no particular vendor or framework is required
An MS or PhD in machine learning, computer science, statistics, or a similar quantitative discipline; graduate research, publications, or equivalent applied depth
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - USA
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring a Director of Product to build and lead a product function in Clover's new R&D function. Reporting directly to the CTO, the scope of you and your team will span health-plan, care services, and corporate technology.
This is a player-coach role. You will personally work through difficult product questions while developing a small, flat team of product managers and embedded product operations staff. Most PM assignments will pursue one or two defined outcomes through repeated research and experiments. A small number of senior assignments will require judgment across ambiguous problem spaces to identify and shape the next project worth doing.
You will lead product craft across R&D from the outset, while drawing on the product expertise of Counterpart, our separate technology subsidiary. The surface area is large, and Product missions and capacity will evolve with the business needs and evidence.
You’ll work with empowered teams and individuals: our engineers work directly with users, exercise product judgment, and own technical execution. Many operational needs are clear and practical technical solutions are available; the harder work is resolving details, ownership, and adoption. Our bias is to build the simplest useful system and iterate quickly. You will recognize when engineers and operating owners can advance directly, where a PM can improve a defined outcome, and where substantial product or design discovery is needed.
As a Director of Product, you will:
Build and develop the product team. Hire for the work, give direct feedback, coach research and measurement, and grow people’s judgment while keeping the structure proportionate to the team.
Build a culture within product and engineering that values incremental progress toward measurable outcomes, clear stakeholder communication, and aggressive AI-forward productivity.
Understand the member journey across plan and clinical operations. Observe the work, review interactions and data, and connect apparent technology problems to the underlying needs of members and staff.
Choose focused product missions with business and engineering partners. Decide where dedicated product attention will help and match the assignment to the uncertainty: a defined improvement mission or senior discovery across a broader problem space. Establish useful baselines, define success, test assumptions, and change course when the evidence warrants it.
Personally investigate ambiguous opportunities. Turn them into a clear problem, evidence of value, a plausible approach, and a useful first delivery or learning milestone.
Develop an embedded Product Operations function that connects frontline observation, testing, training, and adoption to product and engineering decisions.
Partner closely with product leaders in other organizations, Special Project Leads, clinical leaders, and operating owners. Make ownership clear across shared journeys and capabilities.
Use AI directly to investigate ideas, build and test prototypes, and run bounded experiments. Check the outputs and use what you learn to choose the next step. Work with engineering and operating owners to take promising experiments into production; engineering retains technical delivery and readiness, and operating owners accept the resulting workflow.
Success in this role looks like:
First 90 days: You understand the initial member and operational journeys, have selected focused product missions with engineering and operating partners, and can explain where teams can advance directly. You are personally advancing a difficult product question, coaching the initial PM work, and establishing credible evidence from an improvement or experiment.
First six months: PMs exercise stronger judgment and independently advance their assigned missions. Senior discovery produces focused projects and well-supported decisions to defer or stop. Shipped changes are being used, and product decisions connect to measurable improvements in member experience, operational effectiveness, or unit economics.
You should get in touch if:
You have led and developed product managers while remaining personally involved in discovery, prioritization, and difficult product decisions.
You have built or substantially shaped a product function and are comfortable starting with a small team and an evolving remit.
You have improved products used in real operational workflows and can connect software, human work, business economics, and adoption.
You use AI heavily in your own work and have a practical view of its capabilities and limitations, and strong hypotheses about its future.
You are technically fluent in systems, APIs, data, and AI behavior. You can independently investigate an idea, build and test a prototype, and run a bounded experiment using AI. You can understand the architectural implications of the products you help design.
You use research, data, and experiments to make decisions, and can distinguish a promising observation from evidence strong enough to act on.
You work effectively with engineers who exercise broad judgment and with operating leaders who own their businesses. You build trust through direct relationships and clear decisions.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$207,000
—
$270,000 USD
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Manager, Recruiting - Engineering you will lead, mentor, grow, develop and hire a team of recruiting professionals supporting multiple business functions across our Engineering Functions. We are seeking a strategic leader who can set longer term goals and objectives to support the business and partner with our hiring leaders to execute best in class recruiting practices, create belonging, and scale our winning culture.
Figma’s continued future success relies heavily on the ability to scale. This is an opportunity to manage a hyper-engaged, high-performing team, and take our business through the next exciting phase of growth and beyond.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Manage, mentor, grow, and develop a team of recruiters and sourcers
Act as a trusted partner to Engineering Leaders to understand needs and align recruiting resources accordingly in order to achieve goals
Partner with recruiting leaders to develop a long term recruiting strategy that continues to bring in exceptional talent to Figma
Build a team structure that optimizes for efficiency and scale
Assess and improve upon recruiting best practices across all Engineering Functions teams
Own complex change initiatives across Engineering recruiting, such as process redesigns and team restructures, to achieve measurable hiring outcomes
Champion our values led culture
We’d love to hear from you if you have:
10+ years of recruiting experience in a similar competitive environment with 4+ years of people management experience
Experience partnering with senior leaders and executives to create and drive recruiting strategies and initiatives
Experience leading Engineering recruiting teams
Demonstrated experience managing hiring across multiple business units
Demonstrated experience in conflict resolution, bias disruption, organizational design relative to team, engagement/retention strategy and strong performance management.
A deep passion for and understanding of diversity, belonging, and inclusion
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Every business pays bills, and many of them still do it by hand. Someone opens the invoice, types it in, codes it, chases approvals, pays it, matches it and syncs it to the books. It's one of the largest manual workflows left in finance.
We're building the version where software does that work. Bills come in and get read, coded, matched, approved and paid, and a person steps in only when judgment matters. Bill Pay is already one of Ramp's fastest-growing products. The next few years decide who owns AP for the next decade, and we plan for it to be us.
We're looking for a PM who wants to build that.
- Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week.
- Level will be determined based on the candidate’s interview performance and previous scope of responsibility.
WHAT YOU’LL DO
- Own strategy, roadmap and results for a major part of Bill Pay.
- Spend real time with AP clerks, controllers and CFOs, and turn what you see into product.
- Prototype with customers, set quality bars with Engineering and Data, and ship automation people trust.
- Measure success by adoption, automation and time saved, then use the data to decide what comes next.
- Work with Procurement, Accounting, Payments and Risk so a bill moves from inbox to payment to the books without gaps.
PROBLEMS YOU'LL WORK ON
- How do we get from "AI drafts the bill" to "AI handles the bill" without customers losing trust or control?
- When should an agent act on its own, when should it ask, and how do we show our work so a controller signs off with confidence?
- How do we make one product that a 10-person startup sets up in minutes and a multi-entity enterprise with an ERP and an AP team runs at scale?
- How do we catch the wrong bill, the duplicate and the suspicious vendor change before the money leaves?
- How do we use what Ramp knows across millions of transactions to help customers pay smarter, not just faster?
WHAT YOU NEED
- You have 5+ years building products, and you've owned at least one from first customer conversation to real adoption.
- You've built with AI hands-on, whether in products, prototypes or side projects, and you have opinions about evals, failure modes and user control.
- You're technical enough to go deep with engineers on data models and integrations, and you pull your own data.
- You can make complex workflows simple without stripping out what power users need.
- You learn new domains fast. You don't need to know AP today, but you'll want to know it better than anyone in six months.
- You write clearly, decide quickly and get teams to ship.
- You want a hard problem, a high bar and more scope as soon as you've earned it.
NICE-TO-HAVES
- You've worked on AP, payments, accounting or other finance software.
- You've shipped AI to production, especially document understanding or agent workflows.
- You've built for enterprise customers: ERPs, multi-entity setups, complex approvals and permissions.
- You've worked at a high-growth startup and know what it takes to scale a product that's working.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary:
Our team of five Partner Managers owns the full partner lifecycle, from identifying and prioritizing partners through negotiation, go-to-market planning and execution, and ongoing performance management. As Director, you’ll lead this team while also playing a central role in our data strategy, helping evolve and execute authorized data access pathways for both customers and third-party vendors. This is a high-impact opportunity to shape how our partner ecosystem and data strategy work together as an organizational priority. The role can be performed remotely or from one of our offices, so you can work where you do your best work.
Job Summary:
Director, Partnerships & Data Strategy is responsible for developing and maintaining the Partner Powered Solutions strategy, managing the entire life cycle of partner relationships (identification, prioritization, negotiation, GTM planning & execution, and ongoing performance management). The role requires an individual who is a strategic thinker with a demonstrated ability to act individually where required but also lead and improve team efficiency and effectiveness through the creation and continued optimization of process and approach. In addition, the Director leads PointClickCare's Data Strategy, supporting the organizational imperative to evolve and execute authorized data access pathways for both customers and third-party vendors. This requires working closely with Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define and execute a Data Strategy roadmap aligned to market needs, voice of customer, and regulatory requirements, while cultivating the third-party vendor relationships and internal enablement needed to bring that roadmap to market.
Key Responsibilities:
Lead, grow and manage a partnerships team responsible for identifying, selecting, and finalizing the negotiations and operationalization of commercial agreements for new partners
Formulate and evolve partnership strategy, articulate partnership hypothesis, define and deliver an exceptional exchange of value.
Communicates with partners and internal stakeholders at all stages of the deal process to secure agreement and approvals. Lead negotiation strategy, driving deals to closure. Serve as point of escalation for team members during negotiations and partner onboarding.
Conducts monthly partner reviews, provides financial updates, progress against commitment, margin, revenue growth and risk assessments.
Work closely with internal stakeholders across Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define, support and execute the Data Strategy roadmap in alignment with market needs, voice of customer and regulatory requirements.
Establish and operate a consistent intake, evaluation and approval process for customer and third-party data access requests, including criteria, decision rights and turnaround expectations.
Required Skills & Qualifications:
Bachelor’s degree or equivalent experience in business, technology, data, or a related field
8+ years of experience in partnerships, business development, product, or data strategy, including 3+ years leading and developing teams
Demonstrated experience managing the full partner lifecycle: identification, prioritization, negotiation, go-to-market planning and execution, and performance management
Experience with healthcare data, interoperability or data access and licensing programs, including working knowledge of the privacy and regulatory frameworks that govern them.
Experience negotiating and structuring complex partner agreements and the ability to influence at the executive level.
Preferred Experience:
Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
Excellent written and verbal communication and stakeholder management skills
Experience building and structuring a partner program or ecosystem
Familiarity with data platforms, interoperability frameworks, or marketplace models
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Location: New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Strategic Account Manager, you will be a senior, client-facing member of the team - responsible for the commercial relationship with our customers (Property Management Companies). This consists of owning and growing a portfolio of the company’s most valuable relationships within our Strategic segment, and providing support from all angles for clients with complex needs and networks. This is a proactive partner role - you will act as the customer’s trusted advisor, business partner, and industry expert - to maintain, develop, grow, and expand the business relationship.
What you’ll do
Relationship Building & Executive Engagement
Establish, maintain, and grow customer relationships with stakeholders (including C-Suite)
Act as the primary point of contact and liaison between the customer and internal teams to ensure our partners are receiving white glove service, and that the business has visibility and influence into each account in your book of business
Become the customer’s close advocate and valued consultant
Travel regularly to industry events and conferences as well as visit our partners on-site
Strategic Account Planning & Collaboration
Build, implement, and lead the strategy for each of your assigned accounts
Partner with internal stakeholders across the organization to ensure an excellent customer experience starting from the hand off from Sales, to Onboarding, to continued and regular support from you as their Account Manager
Learn and engage with each account regularly - through monthly meetings, QBRs, sharing reporting, troubleshooting and problem solving, providing clear ROI, etc.
Work to proactively increase engagement and product adoption across your portfolio
Pipeline Development & Consultative Expansion
Sell the value of Flex with a consultative and solutions oriented approach
As Flex matures, be able to confidently sell additional products and services to our partners
Manage and execute on all aspects of commercial negotiations and agreements
Key qualifications
Knowledge/experience in the multifamily/real estate industry is a plus!
Account Management Experience: 6-8+ years experience in Account Management, with at least 2-3 years experience with Enterprise or Strategic accounts.
Experience owning, managing, and negotiating complex customer relationships and deals.
Strong Communication Skills: High EQ, interpersonal abilities, passionate about Flex’s mission and product, and proven ability to influence and motivate others.
Advanced Analytical Skills: Proficiency in quantitative tools for data analysis to identify and prioritize top areas of opportunity within large portfolio data sets. Experience utilizing AI tools to analyze data, and the ability to put findings into action.
Tech Proficiency: Experience with Salesforce is a plus. Experience working in tech companies and problem-solving complex product issues.
Cross-Functional Collaboration: Proven ability to collaborate effectively across Sales, Marketing, Customer Success, and Product teams.
Platform Knowledge: Understanding of Account Management, sales, and marketing platforms, systems, and tools. Experience in driving engagement with marketing tactics such as email, flyers, and digital ads is a plus.
Self Starter: Experience establishing the foundation for or being a part of launching Account Management Teams / roles at a tech company.
Strategic Thinker: Ability to decipher and understand customer priorities and needs, industry dynamics, and prioritize and strategize accordingly to grow and support accounts.
Relationship Building: Proficiency in building internal and external relationships with key stakeholders and multithreading in complex organizations.
Quick Learner: Ability to adapt, learn, and iterate swiftly in the rapid changes within the PropTech/FinTech landscape. Comfortable with ambiguity and test-and-learn mindset.
T.O.E: Last, but certainly not least, Team Over Everything. Our positive, team first culture is everything here at Flex. This role requires an even temperament that is always willing to put the team ahead of individual recognition.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$165,000
—
$200,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$147,600
—
$184,500 USD
OTE (Salt Lake City, all other USA cities)
$140,000
—
$174,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary:
Our team of five Partner Managers owns the full partner lifecycle, from identifying and prioritizing partners through negotiation, go-to-market planning and execution, and ongoing performance management. As Director, you’ll lead this team while also playing a central role in our data strategy, helping evolve and execute authorized data access pathways for both customers and third-party vendors. This is a high-impact opportunity to shape how our partner ecosystem and data strategy work together as an organizational priority. The role can be performed remotely or from one of our offices, so you can work where you do your best work.
Job Summary:
Director, Partnerships & Data Strategy is responsible for developing and maintaining the Partner Powered Solutions strategy, managing the entire life cycle of partner relationships (identification, prioritization, negotiation, GTM planning & execution, and ongoing performance management). The role requires an individual who is a strategic thinker with a demonstrated ability to act individually where required but also lead and improve team efficiency and effectiveness through the creation and continued optimization of process and approach. In addition, the Director leads PointClickCare's Data Strategy, supporting the organizational imperative to evolve and execute authorized data access pathways for both customers and third-party vendors. This requires working closely with Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define and execute a Data Strategy roadmap aligned to market needs, voice of customer, and regulatory requirements, while cultivating the third-party vendor relationships and internal enablement needed to bring that roadmap to market.
Key Responsibilities:
Lead, grow and manage a partnerships team responsible for identifying, selecting, and finalizing the negotiations and operationalization of commercial agreements for new partners
Formulate and evolve partnership strategy, articulate partnership hypothesis, define and deliver an exceptional exchange of value.
Communicates with partners and internal stakeholders at all stages of the deal process to secure agreement and approvals. Lead negotiation strategy, driving deals to closure. Serve as point of escalation for team members during negotiations and partner onboarding.
Conducts monthly partner reviews, provides financial updates, progress against commitment, margin, revenue growth and risk assessments.
Work closely with internal stakeholders across Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define, support and execute the Data Strategy roadmap in alignment with market needs, voice of customer and regulatory requirements.
Establish and operate a consistent intake, evaluation and approval process for customer and third-party data access requests, including criteria, decision rights and turnaround expectations.
Required Skills & Qualifications:
Bachelor’s degree or equivalent experience in business, technology, data, or a related field
8+ years of experience in partnerships, business development, product, or data strategy, including 3+ years leading and developing teams
Demonstrated experience managing the full partner lifecycle: identification, prioritization, negotiation, go-to-market planning and execution, and performance management
Experience with healthcare data, interoperability or data access and licensing programs, including working knowledge of the privacy and regulatory frameworks that govern them.
Experience negotiating and structuring complex partner agreements and the ability to influence at the executive level.
Preferred Experience:
Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
Excellent written and verbal communication and stakeholder management skills
Experience building and structuring a partner program or ecosystem
Familiarity with data platforms, interoperability frameworks, or marketplace models
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $171,000 - $213,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
San Francisco, CA, USA
Novi Sad, South Bačka, Serbia, EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоRemote - Colombia; The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones
ГибридСтажёрEspoo
Dublin, Ireland
San Francisco, CA • New York, NY • United States
УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
San Francisco, CA • New York, NY • United States
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote, USA
New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program