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Location: United Kingdom; United States; Canada About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. If you’re looking for remote marketing jobs, paid social media roles, or an opportunity to specialize in TikTok advertising, this role offers the chance to work with fast-growing international companies. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a talented and results-driven TikTok Ads Specialist with at least 2–3 years of hands-on experience managing and scaling paid advertising campaigns on TikTok. In this role, you'll take ownership of TikTok advertising campaigns, from strategy and execution to ongoing optimization and performance analysis. You'll work closely with creative and marketing teams to develop engaging ad campaigns that drive conversions, generate revenue, and deliver measurable results. We're looking for someone who understands what makes TikTok advertising successful, knows how to identify winning creatives, and can confidently make data-driven decisions to improve campaign performance. Previous experience working in a digital marketing or performance marketing agency is a plus, but not essential. Key Responsibilities Plan, launch, manage, and optimize TikTok advertising campaigns. Develop and execute paid social strategies focused on conversions, customer acquisition, and ROAS. Monitor campaign performance and optimize key metrics, including CPA, CPC, CTR, and ROAS. Identify winning ad creatives and collaborate with creative teams to develop high-performing video content. Conduct A/B testing across audiences, creatives, campaign structures, and bidding strategies. Manage advertising budgets and scale successful campaigns efficiently. Analyze campaign data, prepare performance reports, and recommend improvements. Stay up to date with TikTok advertising trends, algorithm changes, and platform best practices. Collaborate with internal teams to ensure campaigns align with broader marketing objectives. Requirements 2–3+ years of proven experience managing TikTok Ads campaigns. Strong proficiency in TikTok Ads Manager and paid social advertising strategies. Demonstrated ability to launch, optimize, and scale performance-driven campaigns. Solid understanding of campaign tracking, attribution, and conversion optimization. Experience managing advertising budgets and improving campaign profitability. Strong analytical skills with the ability to interpret data and make strategic recommendations. Experience with creative testing and identifying high-converting ad content. Excellent communication skills and strong attention to detail. Ability to work independently, manage priorities, and deliver results in a remote environment. Strong written and spoken English. Nice to Have Previous experience working in a digital marketing agency or performance marketing agency. Experience managing paid advertising campaigns across multiple client accounts. Knowledge of Meta Ads (Facebook and Instagram). Experience with e-commerce, DTC brands, or lead generation campaigns. Familiarity with Google Analytics 4, Shopify, or other marketing analytics tools. Experience working with UGC creators or creative production teams. Benefits 🌎 100% Remote: Work from anywhere in a fully remote environment. 💰 Competitive Compensation: Salary based on experience, expertise, and qualifications. 🚀 Career Growth: Work with ambitious, fast-growing international companies. 📈 Professional Development: Gain exposure to innovative advertising strategies, tools, and campaigns. 🎯 High-Impact Role: Take ownership of advertising campaigns and directly influence business growth. 🤝 International Exposure: Collaborate with experienced marketing professionals and global teams. 💻 Long-Term Opportunity: Build your career with a company that values performance, creativity, and initiative.

Location: United States; United Kingdom; Canada About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech companies across SaaS, eCommerce, and FinTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team. Job Summary We're looking for a skilled and results-oriented Google Ads Manager with at least 2 years of hands-on experience running and optimizing paid advertising campaigns. You'll take ownership of Google Ads campaigns, focusing on driving conversions, improving return on ad spend (ROAS), and maximizing advertising performance. This role is ideal for someone who enjoys working with data, testing new strategies, and continuously finding ways to improve campaign results. Key Responsibilities Plan, launch, manage, and optimize Google Ads campaigns across Search, Display, Shopping, and Performance Max. Monitor campaign performance and implement strategies to improve ROAS, CPA, and conversion rates. Conduct keyword research, competitor analysis, and audience targeting to identify growth opportunities. Manage campaign budgets, bidding strategies, and ad placements to maximize ROI. Develop and test ad copy, creatives, and campaign structures to improve performance. Set up, monitor, and troubleshoot conversion tracking using Google Analytics 4 (GA4) and Google Tag Manager (GTM). Analyze campaign data and prepare clear, actionable performance reports. Collaborate with internal teams and stakeholders to align paid advertising campaigns with business objectives. Requirements Minimum 2 years of experience managing Google Ads campaigns. Proven ability to launch, manage, and optimize paid advertising campaigns that deliver measurable results. Strong knowledge of Google Ads, including Search, Display, Shopping, and Performance Max. Experience using Google Analytics 4 (GA4) and Google Tag Manager (GTM). Solid understanding of campaign metrics, conversion tracking, bidding strategies, and budget optimization. Strong analytical and problem-solving skills with a data-driven approach. Excellent English communication skills, both written and verbal. Highly organized, detail-oriented, and comfortable managing multiple priorities independently. Nice to Have Previous experience working in a digital marketing or performance marketing agency. Google Ads certifications. Experience managing multiple advertising accounts or client campaigns. Familiarity with Looker Studio, conversion rate optimization (CRO), and landing page performance. Experience managing large advertising budgets. Benefits 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth companies and performance-driven teams 📈 Opportunity to scale campaigns with significant ad budgets 🎯 Performance-based bonuses tied to campaign success 🤝 Direct collaboration with international clients and marketing leaders

Location: United States; Canada; Australia; United Kingdom About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Insurance Claims Investigation and Evidence Review Specialists to contribute to a specialized AI training and evaluation project focused on identifying staged-loss incidents and fraudulent insurance claims. In this role, you will apply your investigative and forensic expertise to analyze digital claim evidence, reconstruct accident or loss events, and assess the authenticity and causation of reported incidents. You will work with CCTV and dashcam footage, scene photographs, witness statements, engineering reports, and other technical evidence to produce clear, evidence-based assessments. The ideal candidate has at least 7 years of relevant experience in special investigations, insurance fraud detection, forensic engineering, or fleet safety review. Your professional judgment and ability to identify inconsistencies in complex claims will help improve the accuracy and reliability of next-generation AI systems. Previous AI experience is not required. Your investigative expertise is what matters most. Job Type: Contractor Location: Remote – Fully Remote Key Responsibilities Analyze digital claim evidence, including CCTV footage, dashcam recordings, scene photographs, witness statements, and engineering reports. Identify inconsistencies, anomalies, and indicators that may suggest staged incidents or fraudulent claims. Reconstruct accident and loss events using visual, technical, and documented evidence. Assess the authenticity of reported incidents and evaluate potential causes of loss. Prepare detailed, structured written assessments suitable for Special Investigation Unit (SIU) investigators, forensic engineers, and insurance professionals. Explain investigative findings and support conclusions with clear, objective evidence. Identify patterns associated with staged-loss incidents, suspicious claims, and potentially organized fraud schemes. Review technical reports, visual evidence, and claim documentation for accuracy and consistency. Contribute investigative insights and industry best practices to AI training and evaluation datasets. Collaborate remotely with project stakeholders and provide professional feedback and clarifications. Requirements Minimum 7 years of relevant professional experience in one or more of the following areas: Special Investigations / Special Investigation Units (SIU) Insurance Fraud Detection Claims Investigation Forensic Engineering Fleet Safety Investigation or Review Demonstrated experience analyzing insurance claim evidence and evaluating incident authenticity and causation. Strong ability to interpret visual evidence, technical reports, statements, and supporting documentation. Experience identifying inconsistencies and potential indicators of staged-loss incidents or fraudulent activity. Excellent analytical and critical-thinking skills. Strong written communication skills, with the ability to produce detailed, evidence-based investigative reports. Ability to work independently and communicate findings clearly in a remote environment.

Location: United States; Canada; Australia; United Kingdom About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Cargo Surveyors and Condition Assessment Specialists to contribute their technical expertise to an AI training and evaluation project focused on cargo logistics, transportation, and compliance. In this role, you will review shipment documentation, assess cargo conditions, evaluate container integrity and securing arrangements, and analyze evidence related to cargo damage and potential losses. You will work with photographic records, temperature logs, inspection reports, and marine cargo documentation to produce detailed, evidence-based findings that reflect professional surveying standards. The ideal candidate has at least 7 years of experience in cargo surveying, particularly in refrigerated shipments, containerized cargo, cargo securing, or related inspection disciplines. Previous AI experience is not required; your industry expertise and professional judgment are what matter most. Key Responsibilities Evaluate refrigerated and temperature-controlled cargo documentation, including reefer temperature logs, condition records, and inspection reports. Analyze finished-vehicle and food transport evidence to assess cargo condition, damage causation, and potential losses. Conduct remote assessments of container integrity, cargo securing methods, and lashing arrangements using photographs and shipment documentation. Review hatch-cover inspection reports and marine cargo records to assess sealing, weatherproofing, and compliance with applicable safety standards. Identify inconsistencies, damage indicators, and potential risks within cargo inspection and transportation documentation. Prepare detailed surveyor findings, damage assessments, and causation explanations using professional reporting standards. Provide clear, evidence-based reasoning to support technical conclusions and damage attributions. Review and evaluate cargo-related documentation for accuracy, completeness, and compliance with relevant transportation standards. Deliver structured written feedback to support AI training and evaluation projects focused on cargo logistics and compliance. Requirements Minimum 7 years of professional experience as a cargo surveyor or in a closely related cargo inspection and assessment role. Specialized experience in at least one of the following areas: Reefer and temperature-controlled cargo surveying Containerized cargo inspection Cargo securing and lashing practices Marine cargo surveying Finished-vehicle logistics inspection Food and perishable goods transport auditing Demonstrated ability to review and interpret photographs, inspection logs, damage reports, and shipment documentation. Strong understanding of cargo condition assessment, damage identification, and causation analysis. Experience preparing professional surveyor reports and documenting technical findings. Strong analytical judgment and attention to detail. Excellent written communication skills, with the ability to explain technical conclusions clearly and professionally. Ability to work independently and deliver accurate assessments within project deadlines.

Location: United States; Canada; United Kingdom; Australia; New Zealand; Germany About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Automotive Damage and Vehicle Assessment Specialists to contribute to a specialized AI training and evaluation project. In this role, you will apply your professional expertise to review vehicle damage evidence, assess vehicle conditions, evaluate repair estimates, and analyze accident-related documentation. You will work with photographs, inspection reports, repair estimates, and collision footage to produce accurate, evidence-based assessments that reflect professional automotive industry standards. The ideal candidate has at least 5 years of experience in vehicle damage appraisal, automotive claims, collision repair assessment, or fleet and auction inspections. Professionals with backgrounds as licensed auto damage appraisers, ACTAR-certified reconstructionists, OEM auditors, or experienced vehicle inspectors are particularly encouraged to apply. Previous AI experience is not required. Your industry expertise and ability to deliver clear, well-supported assessments are what matter most. LOCATION: Global – Fully Remote WORKLOAD: Approximately 10 hours per week SCHEDULE: Flexible – choose your working days and hours Key Responsibilities Review and analyze vehicle-related evidence, including damage photographs, repair estimates, condition reports, and collision scene footage. Prepare detailed vehicle damage estimates and professional condition assessments using established industry standards. Conduct remote accident quality audits and causation assessments based on available evidence. Evaluate vehicle condition using inspection criteria commonly applied in fleet management, automotive auctions, and OEM assessment processes. Identify visible damage, inconsistencies, potential repair requirements, and discrepancies in vehicle documentation. Provide clear, structured explanations supporting assessment findings and professional conclusions. Evaluate the accuracy and completeness of existing damage estimates and inspection reports. Deliver constructive written and verbal feedback to maintain consistency and quality across project submissions. Adapt assessment methods to reflect current automotive industry practices and project guidelines. Requirements 5+ years of professional experience in at least one of the following areas: Vehicle damage appraisal Automotive insurance claims Collision repair assessment Fleet vehicle inspection Automotive auction inspection Strong practical knowledge of automotive damage assessment and vehicle condition evaluation. Experience reviewing vehicle damage evidence, repair estimates, and inspection documentation. Ability to identify damage patterns, assess repair requirements, and support findings with objective evidence. Strong analytical and critical-thinking skills. Excellent written communication and documentation skills. Ability to work independently and deliver accurate assessments within established deadlines.

Location: United States; United Kingdom About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Intelligence Operations and Collection Specialists to contribute to an AI training and evaluation project focused on intelligence operations and national security. We are particularly interested in professionals with current or previous experience within civilian intelligence agencies, such as the CIA, NSA, MI6/SIS, GCHQ, or equivalent national intelligence organizations. In this role, you will use your professional expertise to evaluate AI-generated intelligence scenarios, assess the realism of collection methodologies, and identify inaccuracies in operational and analytical materials. Your feedback will help improve how AI systems understand and reason about intelligence operations, collection processes, and national security matters. Candidates with experience in HUMINT, SIGINT, OSINT, intelligence collection management, or operational planning are especially encouraged to apply. Previous AI experience is not required. CONTRACT: Independent Contractor WORK ARRANGEMENT: Remote / Flexible RELEVANT BACKGROUND: Current or previous civilian intelligence agency experience Key Responsibilities Evaluate AI-generated scenarios involving intelligence collection, operational planning, and national security decision-making. Assess the accuracy, realism, and relevance of intelligence collection methodologies and operational processes. Review and refine intelligence-related case studies, analytical summaries, and scenario-based materials. Identify gaps, inconsistencies, unsupported assumptions, and unrealistic representations in AI-generated content. Evaluate the application of intelligence collection disciplines and relevant operational frameworks. Assess whether scenarios appropriately reflect civilian intelligence agency procedures, legal authorities, and interagency coordination. Provide structured, detailed feedback to improve AI reasoning and understanding of intelligence operations. Apply professional judgment to distinguish realistic intelligence practices from inaccurate or oversimplified representations. Deliver clear, accurate, and well-organized written assessments within project requirements. Requirements Current or previous professional experience within a civilian intelligence agency or equivalent national intelligence organization. Professional experience in at least one relevant intelligence discipline, including: Human Intelligence (HUMINT) Signals Intelligence (SIGINT) Open-Source Intelligence (OSINT) Intelligence Collection Management Intelligence Operations Understanding of intelligence collection processes, operational frameworks, and national security requirements. Familiarity with intelligence requirements, collection planning, and intelligence information evaluation. Strong analytical judgment and the ability to identify inconsistencies and operational inaccuracies. Excellent written communication skills and the ability to explain complex intelligence concepts clearly. Ability to work independently and provide structured, high-quality feedback.

Location: United States About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking experienced Federal Reporting and Staff Writing Specialists with a background in the U.S. Department of Defense (DoD) or other federal and military environments to contribute to an AI training and evaluation project. In this role, you will create, review, and evaluate authentic federal reporting materials, ensuring they reflect the structure, language, accuracy, and professional standards used in government and military communications. You will work with reporting formats such as Weekly Action Reports (WARs), Situation Reports (SITREPs), After-Action Reports, and executive briefings, while helping develop reference materials and evaluation criteria for AI-generated content. The ideal candidate has at least 3 years of hands-on federal reporting or staff writing experience, strong knowledge of official reporting conventions, and excellent written communication skills. Previous AI experience is not required. CONTRACT: Independent Contractor LOCATION: Remote — United States Only MINIMUM EXPERIENCE: 3+ years in federal reporting or staff writing Key Responsibilities Create, review, and refine federal reporting artifacts, including WARs, SITREPs, Management Action Reports (MARs), after-action summaries, and executive briefings. Develop clear, accurate, and professionally structured written responses based on provided prompts and source documentation. Ensure reporting materials reflect appropriate federal and military writing conventions, terminology, tone, and formatting standards. Evaluate and grade sample submissions using established guidelines and rubrics. Assess deliverables for clarity, accuracy, completeness, compliance, and adherence to reporting requirements. Develop reference documents and high-quality sample responses for different status, activity, and compliance reporting formats. Contribute to the creation of guidelines, evaluation criteria, and grading rubrics for AI training and assessment. Provide expert input on task design, reporting requirements, and expected deliverable quality. Participate in review and feedback cycles to maintain consistent quality and alignment with project standards. Requirements At least 3 years of professional experience in federal reporting, staff writing, or a closely related reporting function. Professional background within the U.S. Department of Defense, U.S. military, or another relevant federal government environment. Demonstrated experience producing formal, structured reports such as WARs, SITREPs, after-action reports, executive summaries, or similar documents. Strong understanding of federal and military reporting conventions, official documentation standards, and professional writing practices. Excellent written communication, editing, and proofreading skills. Strong attention to detail and the ability to assess written materials for accuracy, clarity, consistency, and compliance. Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to explain reporting methodologies and provide structured feedback. Current residence in the United States. Ability to handle sensitive information responsibly and follow applicable confidentiality requirements.

Location: Hungary; Italy; Spain; India About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are looking for highly skilled Mathematics Experts with strong backgrounds in advanced mathematics, computational problem-solving, and Python programming to contribute to an AI training initiative. In this role, you will solve, develop, review, and validate complex mathematical tasks using programmatic and command-line-based workflows. You will translate mathematical concepts into executable procedures, implement algorithms, conduct numerical experiments, and verify that computational results are mathematically sound and reproducible. The ideal candidate combines advanced mathematical knowledge with practical programming skills and experience using scientific computing tools. Previous AI experience is not required. Your mathematical expertise and ability to produce reliable computational solutions are what matter most. Job Type: Contractor Location: Global — Fully Remote Key Responsibilities Solve and validate advanced mathematical and computational problems across relevant mathematical disciplines. Translate mathematical requirements into precise, structured, and executable workflows. Implement mathematical equations, algorithms, and numerical procedures using Python and command-line-accessible tools. Automate calculations, numerical experiments, parameter sweeps, and result validation. Apply appropriate mathematical methods to optimization, modeling, statistical analysis, and numerical computation tasks. Test edge cases, verify assumptions, and assess the mathematical and numerical validity of solutions. Use scientific computing libraries and mathematical software to develop reproducible solutions. Review mathematical tasks and computational outputs for correctness, completeness, and clarity. Document methodologies, calculations, and results in a clear and reproducible manner. Requirements Completed MSc/PhD in math or a closely related quantitative field and strong Practical Python skills.

Location: France; Germany; Switzerland; Poland; United Kingdom; Romania About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are looking for highly skilled Mathematics Experts with strong backgrounds in advanced mathematics, computational problem-solving, and Python programming to contribute to an AI training initiative. In this role, you will solve, develop, review, and validate complex mathematical tasks using programmatic and command-line-based workflows. You will translate mathematical concepts into executable procedures, implement algorithms, conduct numerical experiments, and verify that computational results are mathematically sound and reproducible. The ideal candidate combines advanced mathematical knowledge with practical programming skills and experience using scientific computing tools. Previous AI experience is not required. Your mathematical expertise and ability to produce reliable computational solutions are what matter most. Job Type: Contractor Location: Global — Fully Remote Key Responsibilities Solve and validate advanced mathematical and computational problems across relevant mathematical disciplines. Translate mathematical requirements into precise, structured, and executable workflows. Implement mathematical equations, algorithms, and numerical procedures using Python and command-line-accessible tools. Automate calculations, numerical experiments, parameter sweeps, and result validation. Apply appropriate mathematical methods to optimization, modeling, statistical analysis, and numerical computation tasks. Test edge cases, verify assumptions, and assess the mathematical and numerical validity of solutions. Use scientific computing libraries and mathematical software to develop reproducible solutions. Review mathematical tasks and computational outputs for correctness, completeness, and clarity. Document methodologies, calculations, and results in a clear and reproducible manner. Requirements Completed MSc/PhD in math or a closely related quantitative field and strong Practical Python skills.

Location: NZ: Hawkes Bay (2 Bridge St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.   The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.   The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.   Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.   We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.   Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & impact At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently. Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses. The team & how they connect The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels. The team is currently working on - Engaging in proactive call campaigns to help customers achieve the best next action for their business. - Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support. - Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture. - Adapting to the evolving CX strategy and product landscape to support users in a high-change environment. Where and how you can work This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week. We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules: - Sunday through Thursday - Tuesday through Saturday Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027. Here are some of the things we are looking for - You bring experience from a service environment where you have successfully worked towards service levels and quality targets. - Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone. - You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks. - A growth mindset and a readiness to consistently learn and build knowledge are essential to your success. - You are a committed team player who proactively assists others and builds relationships through trust. - Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract. We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players. This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved. Responsibilities: Engage in direct, ongoing communication with players to troubleshoot reported issues, provide guidance, and work collaboratively toward effective resolutions. Manage player support inquiries from initial contact through resolution, providing timely follow-ups, clear communication, and a positive support experience throughout the process. Maintain in-depth knowledge of MLB The Show, including gameplay mechanics. Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience. Moderating community channels when the time is needed. Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution. Identify and investigate cheating, exploits, and unfair play trends. Recognize cheating behaviors and emerging exploit patterns. Analyze player activity to detect cheating and abuse. Investigate exploits and help protect game integrity. Track cheating methods to support safer gameplay. Assist in maintaining tools to help solve player reported issues. Represent the players best interests to the internal development team. Assist in identifying bugs and assisting in testing when the time is needed. Required: Strong interpersonal, verbal, and written communication skills A strong sense of empathy and understanding Ability to keep a positive mindset when talking with players Strong problem solving and troubleshooting skills Strong ability to work in a communicative team environment Superior organization skills A passion for video games and video game communities Desirable : A passion for Baseball and MLBTS Experience with ZenDesk or similar customer support tools Bi-lingual (Spanish) At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $39.33 — $59.04 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact. Why Join Us? At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works. If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus. What you'll be doing We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA. Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance. You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness,  and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact. This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization. Day-to-day in this role you'll: Menu Growth Analysis (~30%) Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities. Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making. Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives. Track key metrics including and identify markets or merchant segments requiring additional focus. Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes. Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions. Initiative Execution (~45%) Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking. Support the rollout and adoption of EMEA initiatives Translate initiatives into clear execution plans, timelines, materials and actions for participating markets. Track progress against agreed targets and proactively identify execution gaps or blockers. Coordinate follow-ups with local teams and support them in implementing agreed actions. Measure results, document learnings and recommend improvements together with the Menu Growth Manager. Help scale successful approaches and best practices across EMEA markets. Market & Stakeholder Collaboration (~25%) Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA. Support markets in understanding menu performance gaps and translating insights into concrete actions. Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives. Gather structured market feedback and use it to improve future initiatives. Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support. Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort. Our humble expectations 2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role. Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations. Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools. Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles. First project management experience, with the ability to independently drive defined initiatives from analysis through execution. A commercial mindset and curiosity about how merchant and customer behavior translates into business growth. Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets. Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus. What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders; Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: 10 002 zł — 12 502 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

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