Location: Phoenix, Arizona
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Remote, Canada; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer in GitLab’s Platform Enablement organization, you will help make GitLab easier to deploy, validate, and operate across environments. This team is centered on two major areas: Cloud Native deployment guidance and ephemeral environments.
You’ll help shape GitLab’s next generation of self-managed deployment guidance as Reference Architectures evolve toward a model based on deployment patterns, workload characterization, component requirements, topology guidance, and scaling principles.
You’ll also help improve production-like ephemeral environments so teams can validate changes earlier, test against infrastructure and deployment conditions that more closely reflect real-world operation, and reduce drift between development, CI, and production. This includes shaping the tooling, workflows, and platform contracts that make these environments more consistent, more repeatable, and more useful to engineers building and shipping across GitLab’s different deployment models.
Current projects
Deployment Environments is currently focused on:
Evolving GitLab’s self-managed deployment guidance beyond legacy Reference Architectures into a clear Cloud Native model.
Improving production-like ephemeral environments for earlier, higher-confidence validation.
Supporting a platform model where services declare requirements, operators satisfy them, and shared artifacts work across GitLab.com, Dedicated, and Self-Managed.
What you’ll do
In this role, you’ll:
Build tooling and workflows for cloud-native and self-managed deployment environments.
Contribute to Cloud Native deployment guidance, including component requirements, architecture patterns, topology guidance, and scaling principles.
Improve ephemeral environments that bring validation closer to production reality.
Work across application, infrastructure, and platform boundaries to keep deployment artifacts and environment contracts consistent from development through production.
Partner with related teams on packaging, testing, delivery workflows, and customer-facing deployment guidance.
What you’ll bring
Strong backend engineering experience, ideally with Kubernetes-based systems, distributed applications, or platform engineering
Experience with deployment architecture, environment management, or cloud-native operations
Comfort working at the boundary of developer workflows and production infrastructure
Good systems thinking around service dependencies, deployment patterns, and infrastructure abstraction.
A collaborative, pragmatic approach to building durable platform capabilities
About the team
The Deployment Environments team helps make GitLab easier to deploy and easier to validate across development, CI, GitLab.com, Dedicated, and Self-Managed. Its work spans Cloud Native deployment guidance, ephemeral environments, and the platform contracts that reduce drift across the software lifecycle.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tel Aviv Office
Workplace: OnSite
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers.
We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. Our engineers deeply understand what is possible with cloud-native technologies and use those insights to enable our customers to push the boundaries of the cryptocurrency landscape.
Our Alterya team is focused on AI-powered fintech and threat intelligence, empowering institutions to protect individuals from fraud transactions. As a Data Analyst & Prompt Engineer, you will be responsible for designing and optimizing prompts for LLM models to efficiently extract the data the team needs.
We are looking for someone who thinks outside the box and enjoys solving complex problems with simple, elegant solutions. You are naturally curious, highly independent, and a self-learner who is always exploring new ideas and expanding your knowledge.
The role will be based in Tel Aviv, and we are looking for eager, enthusiastic, curious, hard working and positive people to be part of our amazing journey.
In this job, you'll:
- Research the web to find and define types of scams and scammers
- Build LMM prompts and data flows
- Analyze and monitor our data pipelines using SQL
- Research scam activity patterns
- Solve complex problems in ambiguous and evolving domains.
- Become the team's subject matter expert, serving as the go-to source of knowledge in your field.
We’re looking for candidates who have:
- 2+ years’ experience as a fraud prevention / threat hunter / scam researcher
- Network knowledge
- CTF experience - not mandatory
- Hustle mind
- Dark web experience - not mandatory
- Deep knowledge in social media
- Familiar with SQL skills with experience in querying large, complex data sets
- Experience with AI
- Fluent English (written & verbal)
- Good interpersonal communication skills
- Quick grasp of new data and data systems
Technologies we use:
- Python
- SQL
- AI models
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Tel Aviv Office
Workplace: OnSite
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers.
We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. Our engineers deeply understand what is possible with cloud-native technologies and use those insights to enable our customers to push the boundaries of the cryptocurrency landscape.
Our Alterya team is focused on AI-powered fintech and threat intelligence, empowering institutions to protect individuals from fraud transactions. As a Data Analyst & Prompt Engineer, you will be responsible for designing and optimizing prompts for LLM models to efficiently extract the data the team needs.
We are looking for someone who constantly asks questions to uncover deeper insights and better answers. You should be relentlessly focused on improving existing methods, challenging the status quo, and proactively seeking the best solutions for identified problems.
The role will be based in Tel Aviv, and we are looking for eager, enthusiastic, curious, hard working and positive people to be part of our amazing journey.
In this job, you'll:
- Build LLM prompts and data flows
- Research the web to find and define types of scams and scammers
- Analyze and monitor our data pipelines using SQL
- Work with Big Data Databases
- Research customer and team requirements, analyze fraudulent and scam activity online, and create data-driven solutions to detect scammers effectively
We’re looking for candidates who have:
- 2+ years’ experience as a data analyst
- Excellent analytical skills
- Strong SQL skills with experience in querying large, complex data sets
- Experience with Python data functions
- Fluent English (written & verbal)
- Good interpersonal communication skills
- Quick grasp of new data and data systems
Technologies we use:
- Python
- SQL
- Blockchains
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Dubai, United Arab Emirates
Workplace: onsite
About You
As Head of Investor Capital and Relations, Middle East, you will operate independently in region with a global reporting line and executive sponsorship, and with the mandate to build the firm's Middle East franchise from first principles: the coverage map, the institutional relationships, the office and, ultimately, the regional team.
This is a builder's role. You will own senior coverage of the region's sovereign wealth funds, government related entities and family offices, lead the office establishment and hub determination between DIFC and ADGM, and coordinate closely with counsel and the firm's government relations workstreams as you build a durable Gulf franchise.
About the Opportunity
Xsolla is seeking a Head of Investor Capital and Relations to be the firm's senior presence in the Gulf and own its most strategically important capital relationships: the region's sovereign wealth funds, government related entities and principal family offices. The GCC is executing one of the most ambitious government backed investment programs in the history of the games industry, and this seat exists to convert that alignment into anchor limited partner relationships, co-investment partnerships and strategic financings for the firm's investment vehicles and transaction pipeline.
The corporate title for this seat is Executive Director, with a defined path to Managing Director tied to franchise milestones. The seat will have one direct report initially, a Regional Relationship Manager, to be hired following office establishment.
The Head of Investor Capital and Relations, Middle East will be based in Dubai (DIFC) or Abu Dhabi (ADGM), with the hub determination in progress and open to the successful candidate's input, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of 50 percent or more across the GCC and wider MENA, with periodic travel to Los Angeles and New York. This is a full time position; the regional package will be structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
About Us
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
RESPONSIBILITIES
Key Responsibilities
Sovereign and Institutional Coverage
Own sovereign coverage. Own senior coverage of the region's sovereign wealth funds and government related entities, including their gaming, technology and entertainment investment vehicles, with documented access paths and personal ownership of the firm's most senior regional relationships.
Build family office coverage. Build and maintain coverage of the GCC's principal single and multi family offices, regional institutional investors and banks, with complete, current records in the firm's relationship platform.
Map the counterparties. Map the decision making architecture of each priority institution, including investment committee cadence, mandate criteria, co-investment appetite and approval chains, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising processes for the firm's investment vehicles within applicable private placement and promotion regimes, coordinating with counsel on the marketing approach for each jurisdiction.
Originate co-investment dialogues. Originate and manage sovereign co-investment dialogues alongside fund principals, and support strategic and government aligned financing conversations through to execution.
Own diligence processes. Manage institutional diligence processes end to end, including DDQ coordination, data room support, operational due diligence visits and reference management.
Franchise and Regional Platform
Advise on the hub decision. Advise the hub determination between DIFC and ADGM, and lead the establishment of the regional office with Legal and Finance, including regulatory positioning of the firm's regional activities.
Build the region's presence. Build the firm's presence across the region's priority investment forums and convening platforms, and run a regional events calendar that converts presence into qualified pipeline.
Coordinate with government relations. Coordinate deliberately with the firm's government relations and sovereign engagement workstreams so that capital coverage and institutional diplomacy reinforce one another.
Build the regional team. Recruit and develop the regional Relationship Manager and subsequent hires; establish coverage and CRM standards for the region.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and promotion activity complies with applicable regimes, including DIFC and ADGM promotion rules and the private placement frameworks of each GCC jurisdiction, in coordination with counsel.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination with the firm's compliance processes, and escalate reputational risk considerations early.
REQUIREMENTS
Candidate Profile
Experience
10 or more years covering MENA institutional capital from an investment bank, sovereign investor, placement agent, asset manager or family office platform, including at least 5 years in a senior client facing capacity.
Demonstrable senior relationships inside GCC sovereign institutions and principal family offices, with a referenceable record of capital raised, commitments secured or strategic partnerships executed in the region.
Existing relationships across the region's sovereign gaming, esports and digital entertainment programs and their investment arms are a strong advantage, as is a cumulative placement or capital formation record in the region of USD 500 million or more.
Domain Expertise
Working knowledge of the regional regulatory landscape relevant to fund marketing and promotion, including the DIFC and ADGM frameworks and private placement practice across the GCC.
Experience marketing alternative strategies such as credit, special situations or private equity to sovereign and family office investors, including familiarity with Shariah aware structuring considerations, is preferred.
Experience establishing or operating a regulated or exempt presence in the DIFC or ADGM is preferred.
Skills and Competencies
Deep cultural fluency and protocol judgment in sovereign, government and family office settings, and the discretion those relationships demand.
Proven ability to operate independently in region on a global platform, with disciplined reporting, pipeline management and follow through.
Exceptional written and verbal communication skills in English; Arabic language fluency is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical plan, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the UAE Personal Data Protection Law:
Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact careers@xsolla.com
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Singapore
Workplace: onsite
About Xsolla
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking a
Head of Investor Capital and Relations
to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community.
The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat.
The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint.
This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia.
Key Responsibilities
Institutional and Strategic Coverage
Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform.
Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties.
Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia.
Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits.
Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals.
Franchise and Regional Platform
Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline.
Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head.
Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early.
Candidate Profile
Experience
8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility.
Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed.
Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage.
Domain Expertise
Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks.
Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred.
Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred.
Skills and Competencies
Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones.
Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is strongly preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization.
- Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.
- Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.
- Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions.
- Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.
WHAT YOU’LL BRING
- 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.
- Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.
- Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.
- Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.
- Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.
- Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.
- A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win.
EVEN BETTER...
- Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions.
- Previous 0-1 operating experience at a growth stage technology company.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Operations Support (TOS) Analyst
HYBRID: Aliso Viejo, CA
Contract, 12 months
As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond.
The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world.
As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement.
Key Responsibilities:
Operational Support
Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs).
Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments.
Escalate issues appropriately when incidents or requests fall outside established support procedures.
Support day-to-day operational activities required to maintain platform stability and service availability.
Monitor operational queues and ensure timely resolution of assigned work.
Documentation & Process Management
Create, update, and maintain SOPs, knowledge base articles, and operational documentation.
Ensure documentation follows team standards and remains accurate and up to date.
Contribute to process standardization efforts that improve consistency across operational activities.
Continuous Improvement
Identify recurring issues, repetitive tasks, and operational inefficiencies.
Provide feedback and recommendations for automation opportunities.
Partner with technical teams to improve workflows, tooling, and operational processes.
Contribute ideas that help reduce manual effort and improve team productivity.
Collaboration
Work closely with team leads, engineers, and global operational teams to support business objectives.
Participate in operational reviews, process improvement initiatives, and cross-functional projects.
Communicate clearly regarding ticket status, operational risks, and support activities.
Required Technical Experience (MUST)
1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field.
Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies.
Experience working with ticketing systems, service request management, or operational support processes.
Ability to follow documented procedures while maintaining attention to detail and accuracy.
Communication & Collaboration (MUST)
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to collaborate effectively within a team environment.
Demonstrated commitment to learning and professional growth.
Work Style (MUST)
Strong sense of ownership and accountability for assigned work.
Ability to manage multiple priorities in a structured environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Preferred Qualifications (WANT)
Experience with Linux operating systems and command-line tools.
Experience troubleshooting hardware, software, or infrastructure-related issues.
Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms.
Exposure to cloud computing platforms such as AWS or Google Cloud.
Experience supporting operational environments that require adherence to SLAs.
Basic scripting experience using PowerShell, Bash, Python, or similar technologies.
Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines.
Familiarity with monitoring, alerting, or observability tools.
Experience participating in process improvement or operational efficiency initiatives.
Candidate Profile - we
are looking for someone who:
Takes ownership of problems and follows through to resolution.
Demonstrates curiosity and a desire to continuously learn new technologies and operational practices.
Approaches work with discipline, consistency, and attention to detail.
Communicates clearly and professionally with teammates and stakeholders.
Enjoys identifying opportunities to improve processes and reduce repetitive work.
Works effectively in a fast-paced operational environment.
Maintains a positive, team-oriented attitude while handling competing priorities.
Success in This Role
Consistently meet operational support and SLA expectations.
Maintain accurate and high-quality operational documentation.
Develop strong troubleshooting and operational support skills.
Identify opportunities to improve operational efficiency.
Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments.
Become trusted operational partners to engineering and support teams.
Why Join Us
This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering.
You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith.
You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience.
What you’ll do
Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab.
Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way.
Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality.
Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear.
Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale.
Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration.
Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering.
Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency.
What you’ll bring
Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads.
Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production.
Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby.
Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling.
Ability to find, diagnose, and prevent performance and reliability problems at scale.
Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team.
Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus.
About the team
We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group.
We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale.
For more on how we work, see the
team handbook
page.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're hiring a Head of Professional Services to build and lead Vercel's global professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself.
You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap.
This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week (Monday, Tuesday, Friday) required in office.
What you'll do
Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support.
Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization.
Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities.
Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team.
Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements
What you need
10+ years in software engineering, forward deployed engineering, or technical consulting roles, with at least 5 years leading customer-facing engineering or delivery teams in a high-growth environment.
Experience building a team, function, or service line from zero, including hiring, methodology, and operating model.
Strong background in modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure) with the ability to review code and whiteboard architectures credibly.
Experience building or deploying LLM-powered applications and an understanding of how model behavior shapes product decisions.
Commercial acumen: you have scoped, priced, and delivered technical engagements for enterprise customers and understand utilization, margin, and capacity tradeoffs
Bonus if you
Have built with Vercel, Next.js, AI SDK, or v0.
Have led forward deployed or embedded engineering teams at an AI-native or developer platform company.
Have owned a professional services P&L or defined services pricing and packaging from scratch.
Are comfortable representing the function externally at conferences, customer executive briefings, or large-scale events.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $300,000 - $370,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Head of Solutions Architecture to join our global Field Engineering team. You will build and lead the technical sales organization behind our relationships with the new and leading startups shaping how web and AI products get built. These teams ship using Vercel's core platform, Next.js, and our AI stack, and the technical decisions made in their first architecture review often determine how far they scale with us.
You will own a global team of Solutions Architects within our Startups sales organization. You will set the bar for technical excellence across the deal cycle, coach your team through strategic accounts and critical deals, and step in yourself when it matters most: architecture reviews, migration plans, and high-stakes presentations. Beyond running the team, you will shape how Vercel wins in this segment. You will turn patterns from the field into repeatable plays and carry what startups tell you back to our engineering org so it shows up in the product.
You will report directly to our Global Head of Field Engineering and partner closely with Sales and Field Engineering leadership to win new business and expand existing accounts. You will also own org planning, staffing, budgeting, and recruiting as you build the team this segment needs.
This is a hybrid position based in San Francisco, Austin, or New York, with 3 days per week in office.
What you'll do
Lead, develop, and manage Vercel's global Startups SA team, ensuring technical excellence across the pre-sales cycle.
Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans).
Oversee and coach SA engagement on strategic accounts and critical deals, developing repeatable plays from trends you are seeing across your team.
Track and report SA performance to Sales and Field Engineering leadership quarterly.
Own org planning, staffing, budgeting, and recruiting.
What you need
10+ years of experience in Solutions Architecture, Sales Engineering, or similar technical pre-sales roles, with at least 5 years in a formal leadership position.
Strong background in modern web technologies (JavaScript, React, Next.js, Node.js, APIs, cloud infrastructure).
Proven ability to lead, coach, and scale technical teams in a high-growth environment.
Demonstrated success working with startups as customers across diverse industries.
Strong understanding of modern software development workflows (CI/CD, DevOps, frontend frameworks).
Experience collaborating with Sales, Product, and Engineering teams to drive customer success.
Bonus if you
Have experience working with Vercel, Next.js, or similar frontend frameworks.
Have led SA teams at a high-growth developer tool or cloud infrastructure company.
Bring expertise in developer tooling, edge computing, or performance optimization.
Are comfortable presenting at conferences, webinars, or large-scale customer events.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA OTE pay range for this position is $382,000 - $485,000 OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Minneapolis, Minnesota
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Staff Forward Deployed Engineer, Agentic SDLC
An overview of this role
GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer.
You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers.
Why this role exists
Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability.
Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused.
What you’ll do
Product contribution
Contribute production-quality code to GitLab’s product and adjacent systems.
Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work.
Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability.
Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations.
Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns.
Strategic technical stewardship
Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk.
Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments.
Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff.
Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture.
Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering.
AI adoption and agentic software development lifecycle
Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers.
Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations.
Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery.
Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements.
Thought leadership
Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach.
Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks.
Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab.
Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability.
What you’ll bring
Staff-level experience building, operating, or improving complex production software systems.
Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.
Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments.
Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
The ability to coordinate across product, engineering, field, and customer teams without formal authority.
Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
Strongly preferred qualifications
Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed.
Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools.
Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior.
Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents.
A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems.
Experience working in open source or highly asynchronous engineering environments.
Technologies and domains
Directly relevant technologies and domains include:
Go, Rust or Python
AI Engineering and Agentic SDLC
PostgreSQL
Redis and Sidekiq
Git internals
GitLab CI/CD and Runner architecture
Kubernetes and containers
Terraform
Linux, networking, observability, and performance analysis
Vue and TypeScript
APIs and automation
DevSecOps governance, security, and compliance
Ruby on Rails
What this role is not
This role isn't:
A generic field engineering role.
A proof-of-concept factory.
A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering.
A customer-specific customization function.
Unbilled Professional Services.
A requirements-gathering role that only escalates to Product.
An AI evangelism role disconnected from product execution.
Success measures
Success in this role may include:
Stabilizing strategic customer adoption or retention risks.
Fixing product bugs or contributing features.
Removing AI adoption blockers for strategic accounts.
Creating reusable implementation patterns and transitioning them to long-term owners.
Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives.
Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering.
Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field.
Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts.
About the team
The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency.
Ideal candidate profile
You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome.
You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership.
We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$220,000
—
$270,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Fort Wayne, Indiana Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Data Scientist, Product Usage & Value Lens (SBG / PBG Finance Partnership)
At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. Our Player Value Science team turns understanding of value mechanics into incrementality: we explain what drives value, where it is created or missed, and what to change, so growth can be created and protected.
As a Senior Data Scientist, you will drive the development of advanced modelling and analytical approaches that influence high-stakes commercial and portfolio decisions at scale. Working closely with stakeholders across Finance, Strategy and Platform, you will work on complex and often ambiguous problems with a high degree of autonomy to shape how data informs strategy and investment decisions through a deeper understanding of player behaviour, product usage, and long-term value.
This role combines deep technical expertise with strong commercial judgement. You will own the problem definition and approach, and success will be measured not only by the quality of your work, but by the adoption and impact on business outcomes.
What You'll Do
Design and deliver advanced modelling approaches that quantify player value, incremental impact, and long-term platform value, applying techniques such as causal inference, forecasting, optimization and machine learning where appropriate.
Measure the incremental effect of launches, investments, and external market events, isolating true impact from what would have happened anyway, and translating that into an actionable understanding of where value is created.
Build optimization and scenario models that inform long-range planning and investment decisions under real-world constraints.
Own ambiguous problem spaces, and break down complex business challenges into tractable, measurable solutions.
Partner closely with cross-functional teams across Finance, Strategy and Platform to ensure value-driving products are robust, trusted and adopted, helping stakeholders understand how to recognise and attribute impact.
Evaluate and select modelling approaches based on problem context, balancing rigour, performance, scalability, interpretability, and business impact.
Mentor other data scientists and contribute to best practices across the team.
Communicate complex modelling approaches, assumptions and outcomes clearly to technical and non-technical audiences, including Finance leadership.
What We're Looking For
You combine technical depth with a proactive, solution-oriented mindset, and the ability to influence strategy and inspire others. You thrive on ambiguous, high-value problems, using data to deepen PlayStation's understanding of its players and its portfolio, and inform decisions and strategies that drive sustainable growth.
Proven industry experience delivering impactful, decision-grade analytical and modelling solutions in areas such as customer value, incrementality, forecasting, or investment decisioning.
Experience with optimization or operations research approaches (for example resource allocation, scheduling, or constrained planning problems), or a strong quantitative foundation to pick these up quickly.
Strong grounding in causal inference and impact measurement, with the judgement to critically assess assumptions, recognise when correlation is not enough and select approaches that are proportionate to the problem being solved.
Experience owning projects end-to-end, from problem definition and selecting methods through to delivery and business adoption.
Ability to work with large, complex datasets and translate them into scalable, trustworthy solutions.
Exceptional stakeholder management and communication skills, with a track record of influencing commercial or finance partners and communicating results persuasively to both technical and non-technical audiences.
Proficiency in Python and SQL, and comfort across the modern analytical and ML tooling ecosystem; experience with PySpark or equivalent distributed data processing tools.
A strong quantitative background, typically a Master's or PhD in operations research, machine learning, statistics, economics, or a related field.
Nice to Have
Background in gaming, e-commerce, or subscription-based businesses.
Experience partnering with Finance or commercial functions on portfolio, investment, or impact-attribution problems.
Industry experience with experimentation frameworks and causal inference.
Expertise in modern machine learning approaches, including applying techniques such as transformers, embeddings, or sequence-based models to real-world behavioural data.
Experience working in agile, fast-paced environments
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$167,200
—
$250,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: St. Louis, Missouri
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Des Moines, Iowa Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Montevideo
УдалённоseniorRemote, Canada; Remote, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисheadSingapore; Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones
ОфисSan Francisco, CA
United States, Aliso Viejo, CA
УдалённоseniorRemote, United Kingdom; We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools
headГеография найма не уточнена
headГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоRemote, US; The base salary range for this role’s listed level is currently for residents of the United States only