Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role:
As part of the Nitro Backend team at Offchain, you will work on the core infrastructure powering Arbitrum, the leading Ethereum scaling solution. In this role, you’ll tackle complex distributed systems challenges, optimize performance, and contribute to the security and scalability of Arbitrum. You’ll collaborate closely with our research, product, and blockchain engineering teams, working at the cutting edge of blockchain technology alongside world-class engineers, including many industry leaders.
Who you are:
Possess extensive production experience with a programming language that supports concurrency (e.g. Go, C++, or Rust)
Possess a strong sense of ownership in your work which drives you to find new and innovative ways to solve complex problems through rigorous experimentation
Always up to speed on the latest technologies
Possess an open, transparent and direct communication style and have experience working in tight collaboration with your teammates
Always open to feedback, new ideas and opportunities for self-improvement
You look for ways to help out beyond your immediate day-to-day work
What you've done:
Made significant contributions to the products you’ve worked on in your career
Maintained a security focused mindset, always keeping an eye out for potential threats and vulnerabilities in your code
Nice to have:
Familiarity with WebAssembly, particularly writing high performant and high security code in production environments
Experience working with compilers, architecting systems and developing SDKs
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
Удалённоsenior401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
Location: European Union; Ukraine
Workplace: Remote
About the Role
We’re looking for a Senior Backend Developer who thrives in a deeply hands-on environment and enjoys being close to the code on a daily basis. This role is heavily focused on building, optimising, and scaling backend services in a high-load system where performance and reliability are critical.
You’ll be working on complex, real-time challenges at the core of our platform - improving latency, ensuring high availability, and making systems more efficient at scale. This is not a coordination-heavy role; it’s for someone who enjoys writing production code, solving tough engineering problems, and seeing the direct impact of their work.
If you’re product-driven, take ownership, and prefer a “build first, improve fast” approach while working on systems where every millisecond matters - this role will feel like home.
Key Responsibilities
- Work as part of a cross-functional team owning a core product within the platform
- Design, build, and deliver new backend features end-to-end in a distributed environment
- Write high-quality, production-level code daily, contributing directly to a high-load, scalable system
- Take ownership of services handling financial transactions at scale, with a strong focus on reliability and accuracy
- Proactively suggest and implement improvements in architecture, processes, and development practices
- Participate in code and architectural reviews to maintain high engineering standards
- Solve complex business and technical challenges with pragmatic, efficient solutions
- Participating in on-call rotations within the squad to ensure the reliability and availability of our systems
- Play an active role in ongoing tech transformation initiatives across the platform
- Collaborate closely with engineers, product, and other stakeholders to deliver impactful solutions used by millions globally
Requirements
- Solid experience with Node.js/TypeScript is ideal, but we also welcome experts in other OOP languages such as Java, Python, C++, C#, or Go
- Strong understanding of asynchronous programming techniques
- Deep production experience with Kafka: confident reasoning about consumer-group rebalances and their impact on in-flight processing, offset-commit strategies under retries and duplicate delivery, and the limits of "exactly-once" semantics
- Experience designing idempotent, retry-safe handlers for at-least-once pipelines: transactional outbox, idempotency keys, and deduplication
- Experience building services with gRPC or similar RPC frameworks
- Strong knowledge of relational databases such as MySQL or PostgreSQL, plus production experience with at least one NoSQL technology at scale, such as DynamoDB, MongoDB, or Redis
- Hands-on experience running services on Kubernetes and AWS/GCP: deployment, autoscaling, resource limits, and production debugging
- Production operations experience: on-call ownership of a high-load system, including incident response, impact assessment, root-cause analysis, and post-incident improvements
Nice to Have
- Experience with ClickHouse or other columnar/analytical databases
- Experience with multi-region / failover architectures: data replication, regional isolation, and graceful degradation
- Practical use of AI coding agents such as Cursor or Claude Code as part of daily development: effective prompting, reviewing, and validating AI-generated code
- Understanding of application security and industry best practices
- Gambling domain experience
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruitment process
1. HR interview (30-45mins)
2. Interview with a Hiring Manager (45mins)
3. Technical interview with live coding (90mins)
4. Final Interview with C-level (60 mins)
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Lagos, Nigeria
As the Product Manager for Business Banking, you will spearhead the development and adoption of digital solutions to onboard and engage corporate clients on Renmoney’s web and mobile platforms. You’ll own the product vision for business banking, delivering features like business accounts, SME loans, bulk payments, and invoicing to meet the unique needs of Nigerian businesses. Collaborating with cross-functional teams, you’ll drive revenue growth, ensure regulatory compliance, and create intuitive user journeys that redefine SME banking.
Job Description
Product Strategy - define and own the product roadmap for business banking, aligning with Renmoney’s digital-first strategy and SME growth objectives. Propose innovative features like cash flow tools or API integrations to stay ahead of market trends.
Corporate Onboarding - Design seamless digital onboarding journeys for SMEs and corporate clients on web and mobile, ensuring compliance with KYC/AML, CBN, NDIC, and NIBSS regulations. Optimize conversion rates across funnels.
Feature Development - Lead end-to-end development of high-impact features (e.g., business account dashboards, user role management, bulk payments, invoicing, transaction insights, SME loans). Test and scale solutions with engineering and design teams.
Stakeholder Collaboration - Partner with Engineering, Design, Compliance, Risk, Sales, and Distribution to align features with client needs. Work with Ops and Customer Service to ensure backend scalability and support.
Analytics & Iteration - Leverage customer feedback, funnel data, and tools like Amplitude to drive decisions. Run A/B tests to improve adoption, engagement, and retention. Track KPIs like transaction volume and feature usage.
Regulatory Alignment - Ensure all products comply with Nigerian financial regulations. Participate in risk reviews and policy formulation to maintain trust and security.
Adoption & Growth - Collaborate with Sales to drive client acquisition and engagement. Optimize user journeys to boost business account activations and transaction volumes.
Requirements
4+ years in product management, with 2+ years in SME/business banking, fintech, or digital financial services
Proven success launching digital onboarding or transaction products
Strong knowledge of SME financial needs (e.g., lending, payments, KYC, invoicing)
Ability to translate business problems into technical requirements
Excellent communication skills to engage diverse stakeholders
Benefits
Impact: Shape the future of business banking for Nigerian SMEs and corporates.
Growth: Access professional development and career advancement in a fast-growing fintech.
Culture: Work in a collaborative, innovative team with hybrid flexibility.
Benefits: Enjoy competitive compensation, health insurance, and wellness programs.
Location: Munich, Germany
Our client is a leading consulting firm specializing in digital strategy and transaction advisory. Known for its innovative approach and collaborative culture, the company works closely with top-tier private equity firms and businesses across various industries. With offices in Munich, Berlin, Hamburg, and London, our client is dedicated to driving digital transformation and delivering high-impact solutions that shape the future of the digital landscape.
What is looked for:
Driving the business development and sales strategy for their Advanced Data Analytics team, identifying new business opportunities and build long-term customer relationships.
Representing the company as a thought leader for Data & AI at conferences, events and panels, expanding their network and positioning their analytics services in the market.
Developing and presenting customised data-driven strategies that help companies achieve their business goals with advanced analytics and AI.
Being responsible for sales success, market positioning and scaling, including pitching, strategic customer acquisition and development of new service offerings.
Co-leading a team of high potentials, actively driving their development and ensure the continuous expansion of their analytics expertise.
Supporting targeted recruiting activities in close cooperation with the People & Culture team, to attract top talent for the Advanced Data Analytics team.
Working closely with internal and external stakeholders, developing strategic partnerships and ensure that their solutions deliver real business value.
Requirements
Holding a university degree with excellent grades in computer science, business, economics, math or any other analytical science discipline (Master's degree, MBA or PhD of advantage).
Having at least 5 years of professional experience in data science, business analytics, data technology consulting, product management or development in these areas.
Having proven experience in team coordination and team leadership.
Having experience in web, marketing and sales analytics as well as strong knowledge of the respective data sources such as Google Analytics and other Google Tools, Salesforce, MS Dynamics, Hubspot etc.
Showing expertise with Tableau, Power BI and/ or other market-leading analytics software as well as strong Excel and analytical skills.
Bringing expertise on typical analytics tech stacks, languages, and frameworks (e.g., Python, R, SQL, Scikit-Learn, JupyterLab) - knowledge on typical software development workflows (e.g., Git, Jira, Confluence, CI/CD) and basic cloud experience (AWS, Azure, GCP) are of advantage.
Having a profound customer focus and being a strong team player with the willingness to work hands-on.
Standing out for your excellent verbal and written communication skills.
Being fluent in English.
Benefits
Impactful Collaboration
: Actively shaping the digital future in a highly motivated & smart team in direct cooperation with the founders & their partners, creating real added value by linking strategy and implementation.
Rewarding Career Growth & Opportunities:
Benefiting from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, they promote their top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
Development-focused Philosophy:
From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career as a digital leader!
Collaborative Workplace:
Being immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of their offices in Munich, Berlin, Hamburg and London.
View into the future:
Working at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
Supportive of Well-being:
Enjoying regular team events and joint sports sessions, taking advantage of a company pension scheme, an exclusive Wellpass membership as well as mobility and meal allowances and a wide range of other company benefits.
Location: Lagos, Nigeria
About Renmoney
Renmoney is a leading Nigerian fintech on a mission to make financial inclusion simple, accessible, and rewarding. As we scale our digital presence, we’re looking for a talented Product Manager to own and drive the user experience across our mobile app and web platforms, ensuring our customers enjoy frictionless access to loans, savings, bill payments, transfers, and account management features.
Role Summary
The Product Manager for Front-End Channels will lead the strategy, execution, and continuous optimization of Renmoney’s Mobile and Web customer-facing platforms. You will work with cross-functional squads — including engineering, design, QA, marketing, and business stakeholders — to create intuitive and delightful digital journeys that drive engagement, conversion, and revenue growth.
Key Responsibilities
Product Strategy & Vision
-
Define and champion a compelling product vision for Mobile and Web channels, aligned with Renmoney’s business goals of increasing customer acquisition, retention, and transaction volume.
UX Optimization - Lead UI/UX revamps to improve usability, accessibility, and inclusiveness, especially for non-tech-savvy users. Partner with design to ensure consistency, performance, and visual appeal.
Execution & Delivery - Own the product backlog. Prioritize features, manage sprints, and coordinate across Engineering, QA, DevOps, and BA teams to deliver timely, high-quality updates.
Customer-Centric Design - Use customer feedback, usability testing, and behavioral analytics to optimize onboarding, in-app navigation, and key feature adoption.
Conversion & Engagement - Drive improvements in loan funnel conversion, savings engagement, and transaction completion. Proactively reduce drop-offs and increase session stickiness.
Cross-functional Collaboration - Collaborate with Lending, Banking, Risk, Customer Service, and Marketing teams to ensure platform scalability, compliance, and readiness for new initiatives.
Compliance & Regulation - Ensure all front-end features meet Nigerian fintech regulatory and data privacy standards. - Advocate for inclusive design to drive financial access.
Release Management - Plan and coordinate beta rollouts, production deployments, and emergency hotfixes in collaboration with DevOps and QA.
Product Analytics - Define and monitor KPIs — including activation, MAU/WAU, churn, drop-off points — using tools like Firebase, Mixpanel, and Google Analytics
Requirements
5+ years of Product Management experience in fintech or digital banking; 3+ years managing mobile/web platforms with proven outcomes in user growth and engagement.
Technical Exposure - Understanding of REST APIs, mobile/web architecture, analytics integration, and Agile methodologies.
Tools Proficiency - JIRA, Confluence, Figma, Miro, Productboard (or equivalent), Firebase/Mixpanel, Google Analytics. SQL is a plus.
Bachelor’s in Computer Science, Engineering, Finance, or related field. MBA or Product certifications (e.g., Pragmatic, AIPMM) is a plus.
Soft Skills - Strong ownership mindset, analytical thinking, storytelling ability, cross-functional leadership, and stakeholder influence at C-level.
Key Performance Indicators (KPIs)
- Mobile App Conversion Rates (Loan Applications, Savings, Bill Pay)
- Weekly & Monthly Active Users (WAU, MAU)
- Onboarding Funnel Completion Rate
- Customer Retention & Churn (Mobile & Web)
- App Store Ratings and Reviews
- Page Speed, Uptime, and Hotfix Delivery Time
Benefits
- Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
- Ownership: Lead end-to-end product journeys with autonomy and measurable results.
- Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
- Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
MLOps Field Engineer
to help global companies embrace AI/ML in their business, using the latest open source capabilities on public and private cloud infrastructure, Linux and Kubernetes. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu, Kubeflow, MLFlow, Feast, DVC and related analytics, machine learning and data technologies. We are working to create the world's best open source data platform, covering traditional SQL databases and today's NoSQL data stores, as well as the machinery which turns data into insights and executable models.
The people who love this role are MLOps engineers who enjoy customer conversations and solving customer problems during the presales cycle. They are solutions architects who like to solve customer problems through architecture, presentations and training. This role is highly focused on designing ML architectures for external customers. It is not a software development role.
This role is particularly suited to candidates with a technical background who are business minded and driven by commercial success. This role is on our global Field Engineering team and will work closely with enterprise sales leads. We are specifically looking for people interested in solving the most difficult problems in modern data architectures. Training LLMs on multiple Kubernetes clusters deployed on a hybrid cloud infrastructure with GPU sharing across multiple teams? Processing 10M events in real time for financial transactions? Object detection on 10k parallel 4K video streams? These are the problems we solve day to day.
Location
: Most of our colleagues work from home. We are growing teams in EMEA, Americas and APAC time zones, so can accommodate candidates from almost any country.
What your day will look like
The global Field Engineering team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code.
Work across the entire Linux stack, from kernel, networking, storage, to applications,
Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack and Spark,
Deliver solutions either on-premise or in public cloud (AWS, Azure, Google Cloud),
Collect customer business requirements and advise them on Ubuntu and relevant open source applications,
Grow a healthy, collaborative engineering culture in line with the company values,
Deliver presentations and demonstrations of Ubuntu Pro and AI/ML capabilities to prospective and current clients,
Liaise with product teams to give them feedback on requirements to influence roadmap,
Work collaboratively with your sales team to reach our common targets,
Global travel up to 30% of time for internal, external events and customer meetings.
What we are looking for in you
Exceptional academic track record from both high school and university,
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path,
Experience in data engineering, MLOps, or big data solutions deployment,
Experience with a relevant programming language, like Python, R, or Rust,
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation,
Track record of going above-and-beyond expectations to achieve outstanding results,
Demonstrated personal interest in continuous learning and development,
Practical knowledge of Linux, virtualization, containers and networking,
Business-minded technology thinker and problem solver,
Knowledge of cloud computing concepts & leaders, such as Kubernetes, AWS, Azure, GCP,
Interest in large-scale enterprise open source - private clouds, machine learning and AI, data and analytics,
Intermediate level Python programming skills,
Passion for technology evidenced by personal projects and initiatives,
The work ethic and confidence to shine alongside motivated colleagues,
Professional written and spoken English with excellent presentation skills,
Experience with Linux (Debian or Ubuntu preferred),
Excellent interpersonal skills, curiosity, flexibility, and accountability,
A dynamic person who loves to jump in new projects and interact with people,
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation,
Thoughtfulness and self-motivation,
Result-oriented, with a personal drive to follow up and meet commitments,
Ability to travel internationally, for company events up to two weeks long, and customer or industry meetings.
What you’ll learn
Architect and deploy AI/ML infrastructures, data processing pipelines and multi-cluster distributed training,
Wide range of open source applications and skills,
Work directly with customers in a range of different businesses,
Real-life and hands-on exposure to a wide range of emerging technologies and tools.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Berlin, Germany
Our client is a leading company with over 1,300 employees, specializing in providing cleaning and personnel leasing services to factories (70% of the business) and engineering and technical services to factories (about 30%). They have two companies in Germany that specialize in cleaning river canals. They also do water maintenance, urban tree plantings, landscaping, and hydraulic engineering among other services.
They are currently seeking an experienced Key Account Manager to join their team in Berlin. The ideal candidate will have a strong technical or engineering background (e.g., civil engineering or related technical fields) and proven experience in sales within similar industries.
Key Responsibilities
:
Strategic Business Development: Drive business growth through large-scale transactions and by introducing new services to both existing and potential clients.
End-to-End Sales Management: Manage the full sales cycle, including lead generation, cold outreach, prospecting, negotiation, and closing deals.
Account Management & Expansion: Oversee both new and existing client accounts, identify opportunities for upselling, and ensure the achievement of planned revenue margins.
Collaboration with Service Leaders: Work closely with internal service leaders to support business expansion, set pricing strategies for new services, and assist in high-level sales presentations.
Revenue and Billing Oversight: Monitor revenue billing processes in collaboration with chief engineers.
Client Relationship Management: Build and maintain strong, long-term relationships with key clients to ensure customer satisfaction and loyalty.
Requirements
A minimum of 3+ years of B2B sales and client development experience.
Proven track record in managing the full sales cycle and overseeing a client portfolio.
A technical or engineering background, with an understanding of civil engineering or related fields.
Experience in industries such as construction, civil engineering, manufacturing, landscaping, or industrial cleaning is highly preferred.
Previous experience working with government clients (e.g., Senate) is a plus.
Strong communication and interpersonal skills.
Fluency in both German and English is required.
This role offers a dynamic opportunity for a motivated sales professional with a technical background to contribute to the growth of a well-established, diversified company. Do you think your profile matches this position? - Great! We want to hear from you!
Location: Munich, Germany; Berlin, Germany
About our client:
Our client is a leading consulting firm specializing in digital strategy and transaction advisory. Known for its innovative approach and collaborative culture, the company works closely with top-tier private equity firms and businesses across various industries. With offices in Munich, Berlin, Hamburg, and London, our client is dedicated to driving digital transformation and delivering high-impact solutions that shape the future of the digital landscape.
What is looked for:
Having a passion for digital business models and are ready to inspire your team, C-Levels and Private Equity Value Creation teams for opportunities and growth possibilities on digital platforms and in D2C.
Taking responsibility for the development, coordination and management of the marketplace strategy and presence of their international clients, taking into account the overall e-commerce strategy.
Being responsible for the e-commerce performance of the marketplaces and KPI monitoring and reporting.
Together with their experts, you design and implement paid strategies on Amazon Ads and other platforms with a focus on high marketing efficiency and visibility.
Supporting the management of their clients' Seller/Vendor Central accounts to ensure good account stability.
Preparing and lead activities such as workshops, meetings, research, stakeholder engagement for both client and internal projects.
Further developing their Marketplace Offering through proactive and innovative business development and sales strategies.
Requirements
Having a university degree with excellent grades in business, marketing, computer science or a related field (Master's or MBA is an advantage).
having ~5-7 years of relevant professional experience with a focus on e-commerce, (digital) marketplaces with a focus on Amazon and digital marketing - additional qualifications are an advantage.
May have already sold products on Amazon yourself and built business models on Amazon.
Demonstrating strong analytical skills and a high affinity for technology, combined with a creative mind.
Having excellent knowledge of Amazon Seller/Vendor Central and Amazon Ads.
Having excellent verbal and written communication skills
Being a service-oriented and communicative team player with a passion for your work.
Being fluent in English and German.
Benefits
Impactful Collaboration
: Actively shaping the digital future in a highly motivated & smart team in direct cooperation with the founders & their partners, creating real added value by linking strategy and implementation.
Dynamic & Challenging Work Environment:
Working in a challenging environment between financial investors, decision-makers and operational teams and can set new standards with your knowledge.
Rewarding Career Growth & Opportunities:
Benefiting from attractive salary packages, participation in sales success and exclusive investment opportunities. In addition, they promote their top talents through the 'Digital Leaders of Tomorrow' program and thus offer you further exciting benefits.
Development-focused Philosophy:
From day one, you will be supported on your journey through a wide range of development opportunities, quickly take on responsibility and have the opportunity to shape your individual career as a digital leader!
Collaborative Workplace:
Being immersed in a diverse and family-friendly environment with a strong team spirit, benefitting from a flexible and hybrid working model in one of their offices in Munich, Berlin, Hamburg and London.
View into the future:
Working at the cutting edge and gain valuable insights and practical experience with a focus on digital business models and data-driven value creation in eight forward-looking industries.
Supportive of Well-being:
Enjoying regular team events and joint sports sessions, taking advantage of a company pension scheme, an exclusive Wellpass membership as well as mobility and meal allowances and a wide range of other company benefits.
Location: Frankfurt am Main, Germany
Company:
They design and supply process technology and equipment for crushing and oil extraction, edible oil refining, FAME biodiesel production, oleochemical processes for fatty acids, glycerine purification, fatty alcohol and more.
Position Summary:
The After-Sales Manager is responsible for leading and managing the After-Sales Service function to ensure efficient and effective service delivery to customers, including addressing inquiries, executing upgrading projects, and maintaining customer relationships. The role involves strategic planning, operational control, and ensuring alignment with the company's business objectives. Additionally, the position oversees contract execution, cost control, and maintaining high standards of customer satisfaction.
Key Responsibilities / Duties:
1. Customer Support & Relationship Management:
• Attend to customer inquiries for plant modifications, process improvements, and spare parts with urgency.
• Conduct regular visits to existing customers to maintain relationships and gather feedback on plant performance and market trends.
• Develop counter-strategies based on customer feedback and market developments to enhance service offerings.
• Maintain and manage customer accounts, ensuring accurate and up-to-date records of all interactions, transactions, and service requests.
2. Contract & Project Management:
• Monitor and coordinate upgrading contracts, ensuring proper execution, cost control, and compliance with contractual obligations.
• Lead and guide project teams in the preparation and implementation of upgrading contracts, ensuring timely delivery and budget adherence.
• Supervise and support the commissioning and start-up of equipment to meet customers’ final acceptance standards.
• Conduct quality checks on procured equipment and ensure specifications are met before delivery.
3. Cost & Quality Control:
• Provide support during equipment costing to maintain budget compliance and cost efficiency.
• Ensure quotations are competitive and align with budget estimates.
• Maintain high standards of quality control through regular inspections and evaluations of equipment and services.
4. Technical Support & Problem Solving:
• Provide technical guidance and support to customers during start-up and after-sales activities.
• Troubleshoot and resolve issues encountered during the installation, commissioning, and operation of equipment.
• Analyze and resolve operational problems encountered during plant visits and provide competent advice for troubleshooting.
5. Collaboration & Communication:
• Collaborate with cross-functional teams, including Sales, Procurement, Logistics, and Engineering, to ensure cohesive project execution.
• Maintain effective communication with customers to understand their needs and provide timely solutions.
• Coordinate with the Sales team to clarify technical data for spare parts and provide accurate quotations.
Requirements
Job Specifications
Qualification
• Bachelor's degree in chemical / Process Engineering
Experience
• 3- 5 years' experience in engineering / maintenance for chemical industry
• Experience in Edible Oil or Oleochemical industry is an advantage
• Willing to travel on short notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion.
What You'll Do
- Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
- Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
- Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metrics
- Run executive-level stakeholder management across multiple layers of a customer org, including C-suite relationships you own independently
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
- Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
- Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- About 30% travel expected
Must-Haves
- Enterprise change management — You've driven workflow adoption inside complex organizations, navigated real resistance from real stakeholders, and have measurable results to show for it. Finance or fintech context is a plus but not required.
- ERP system fluency — You're comfortable working within and around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar). You understand how these systems structure financial data, where integrations typically break, and how workflow changes ripple through an ERP-centric finance stack. This fluency is what lets you speak credibly to Controllers and finance ops teams about how Ramp fits into their existing systems of record.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Financial impact communication — You can walk a CFO through the business case for a workflow change, connect implementation milestones to P&L outcomes, and run executive updates in financial terms, not product terms. A finance background is not required — fluency is.
- Technical acumen — You can hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture. You don't need to code, but credibility in technical conversations is what earns you a seat at the table with the full customer stakeholder group.
- 7+ years in enterprise customer success or implementations — You’ve spent enough time navigating complex organizations and senior stakeholders that it’s second nature. You know how to move an enterprise, not just support one.
Nice-to-Haves
- Agentic workflow experience — You've helped customers adopt AI-powered or agentic workflows at scale. You understand what friction looks like in practice and what makes transformation actually stick.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (Netsuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to expansion, retention, or time-to-value outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
- C-suite relationships built and maintained independently, without relying on a sales counterpart
For candidates located in NYC or SF, the pay range for this role is $163,000 - $262,000. For candidates located in all other locations, the pay range for this role is $147,000- $236,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Padsari, Nepal; Siddharthanagar, Nepal; Ghorahi, Nepal; Itahari, Nepal
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Butwal, Nepal; Bharatpur, Nepal; Janakpur, Nepal; Birgunj, Nepal; Banepa, Nepal
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Kathmandu, Nepal; Birtamod, Nepal; Biratnagar, Nepal; Pokhara, Nepal; Nepalgunj, Nepal
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: New York
Workplace: remote
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
What will you do?
· Key objectives include establishing Merkle Science as a thought leader in the US market and enabling the sales team to meet revenue targets
· Working closely with the sales team to identify core value proposition and differentiators and creating a strategy to communicate it at scale to potential customers
· Work across multiple channels to communicate Merkle Science’s value proposition and differentiators in the competitive market.
· Create sales tools and content such as case studies, videos, website copy and blog posts
· Collaborate with cross-functional teams for market research, user testing and interviews to discover market opportunities
· Coordinate closely with product management and engineering teams to determine product roadmap and establish go-to-market strategy for products
· Establish and iterate on go-to-market strategy to reach revenue targets
· Will manage his/her own team of designers and marketers.
What are we looking for?
o Fluent in English
o At least 2-4 years of prior marketing / product experience
o Previous compliance/finance/blockchain experience is a big plus
o Experience in analytical problem solving and quantitative analysis, including development of dashboards and reporting tools
o Ability to lead analyses, track metrics, build strategic insights and find creative ways to optimize performance
o Ability to work in a fast-changing, cross-functional environment, while maintaining an entrepreneurial approach and building rapport with ease.
Ability to take complex topics and create compelling narratives for different audiences.
o Excellent project management and stakeholder management skills.
o Professionals hailing from the world's best universities - Tier 1 .
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Location: Tunis, Tunisia
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Pretoria, South Africa
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Gueznaia, Morocco
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Location: Gqeberha, South Africa
CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.
Description
Are you a premium or luxury brand shopper or fan?
If the answer is yes, then we are looking for you?
We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback.
Apply now and join us to experience luxury retail and advocate for service excellence!
Requirements
Keen to detail
Passion for luxury retail and customer experience
Punctual & organized
Gqeberha, South Africa
УдалённоseniorEuropean Union; Ukraine
Lagos, Nigeria
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