🔹 Owns hiring outcomes, not just vacancies. 🔹 Turns funnel data into forecasts and clear recommendations for senior leaders.
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🔹 Owns hiring outcomes, not just vacancies. 🔹 Turns funnel data into forecasts and clear recommendations for senior leaders.
Location: Paris, France About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. À propos du poste Ce poste de direction est essentiel : il consiste à construire et à faire passer à l’échelle les partenariats d’Anthropic avec les cabinets de conseil, les intégrateurs de systèmes mondiaux (GSI) et les boutiques partenaires nativement IA en France. Vous travaillerez en étroite collaboration avec l’équipe commerciale pour que les clients adoptent l’IA grâce à nos partenaires. Ce poste est un poste de construction, et non de gestion. Compte tenu du stade de développement d’Anthropic, nous recherchons un profil qui a déjà fait ses preuves en faisant passer des partenariats de zéro à des moteurs de revenus à grande échelle, un profil qui a bâti ces relations de A à Z, et non simplement hérité de relations existantes pour les gérer. Responsabilités Partenariats et exécution Vous collaborerez étroitement avec l’équipe commerciale pour comprendre comment les partenaires peuvent soutenir l’adoption de Claude par les clients. Vous accompagnerez les partenaires dans la création de solutions clients reproductibles, répondant à des cas d’usage précis dans de nombreux secteurs : services financiers, santé, distribution, industrie, secteur public et services professionnels. Performance et pilotage des indicateurs clés (KPI) Vous portez la responsabilité des indicateurs clés de performance et vous les pilotez : revenus influencés par les partenaires, livraison réalisée par les partenaires, nombre de personnes consultantes formées et certifiées. Chaque deal influencé par votre portefeuille de partenaires doit être conçu pour la réussite du client et la croissance de sa valeur à long terme. Vous définirez des critères de réussite pour les comptes communs, veillerez à la qualité de la mise en œuvre et de l’accompagnement à l’adoption, et mettrez en place des boucles de retour d’expérience favorisant l’amélioration continue. Vous rendrez compte de la santé des partenariats, de leur avancement et de leurs résultats commerciaux, en vous appuyant sur des analyses fondées sur les données. Développement du marché et construction de la marque Vous renforcerez la notoriété de la marque Anthropic en France grâce à des relations stratégiques avec les partenaires. Vous élaborerez et déploierez des stratégies de mise sur le marché (GTM) propres à chaque marché, adaptées aux pratiques commerciales et aux nuances culturelles locales. Vous composerez avec les enjeux locaux de réglementation, de conformité et de souveraineté des données. Vous créerez un avantage concurrentiel grâce aux capacités singulières des partenaires et à des propositions de valeur élaborées en commun. Votre profil Ce poste pourrait vous convenir si vous réunissez les atouts suivants : Vous avez l’esprit d’initiative et le goût de construire : vous êtes à l’aise pour partir de zéro et créer des partenariats d’envergure. Vous maîtrisez l’anglais et le français. Vous comptez au moins 8 ans d’expérience dans les partenariats technologiques à destination des entreprises, idéalement dans le cloud, l’IA/ML ou les activités de plateforme. Vous avez une culture de la donnée, tournée vers les résultats mesurables et l’atteinte des KPI, et un historique avéré de revenus additionnels générés grâce aux partenariats dans la région. Vous avez démontré votre capacité à assurer la réussite des clients et la protection de la marque via les canaux partenaires. Vous avez l’esprit de compétition : la victoire et la différenciation sont votre moteur. Vous avez une approche collaborative et savez travailler de façon transversale avec les équipes commerciales, produit, marketing et régionales. Vous nourrissez une vraie passion pour l’IA et vous vous reconnaissez dans la mission d’Anthropic : développer une IA bénéfique. Relations de travail Votre rattachement hiérarchique se fera auprès de la direction des partenariats internationaux, tandis que votre activité quotidienne sera pilotée par la personne responsable des partenariats EMEA Sud. Vous travaillerez également en étroite collaboration avec la direction commerciale régionale d’Anthropic et ses Account Executives, ainsi qu’avec les équipes Customer Success et Applied AI de la région. Lieu et déplacements Ce poste est basé à Paris, en France, avec des déplacements à prévoir pour rencontrer les partenaires et les clients. About the Role This is a critical leadership role responsible for building and scaling Anthropic's consulting, GSIs and AI-native boutique partners in France. You will be working closely with the sales team to make sure customers are adopting AI through our partners. This is a builder role, not a manager role. Given Anthropic's stage, we need someone who has proven they can take partnerships from zero to scaled revenue engines — someone who has built these relationships from the ground up, not just inherited and managed existing ones. Responsibilities: Partnerships and execution: You will engage closely with the sales team to understand how partners can support customer Claude adoption You will guide partners in creating repeatable customer solutions that address specific use cases across industries including financial services, healthcare, retail, manufacturing, public sector, and professional services. Performance and KPI ownership: Own and drive key performance indicators, partner-influenced revenue, partner delivery, consultants trained and certified Every deal influenced through your partner portfolio must be architected for customer success and long-term value expansion. You will establish success criteria for joint accounts, ensure proper implementation and adoption support, and create feedback loops that drive continuous improvement. Report on partnership health, progress, and commercial outcomes with data-driven insights Market Development & Brand Building Amplify the Anthropic brand in France strategic partner relationships Develop and execute market-specific GTM strategies adapted to local business practices and cultural nuances Navigate local regulatory, compliance, and data sovereignty considerations Create competitive differentiation through unique partner capabilities and joint value propositions You may be a good fit if you have: Builder mentality — comfortable starting from zero and creating scaled partnerships Fluent in English and French 8+ years of experience in enterprise technology partnerships, ideally within cloud, AI/ML, or platform businesses Data-driven mindset with focus on measurable outcomes and KPI attainment. Track record of driving incremental revenues through partnerships in the region History of delivering exceptional customer success and brand protection through partner channels Competitive drive — obsessed with winning and creating differentiation Collaborative approach with ability to work cross-functionally across sales, product, marketing, and regional teams Passion for AI and alignment with Anthropic's mission of beneficial AI development Working Relationships You will formally report to the International Partnerships leader, while your day-to-day work will be led by our South EMEA Partnerships lead. You will also partner closely with Anthropic's regional sales leader and their Account Executives, as well as the in-region Customer Success and Applied AI teams. Location and Travel This role will be based in Paris, France with travel expected to engage with partners and customers externally. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €220.000 — €260.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: Remote Workplace: Remote About Prefect Prefect builds automation for an unpredictable world. The last decade of automation was about protecting workflows from unpredictability; in the agentic era, unpredictability is the point. Our mission is to give people confidence in automated work, whether that work is a mission-critical data pipeline or a fleet of AI agents. In August 2026, Prefect and Dagster, competitors for eight years, joined forces to build the next generation of automation infrastructure. Today, our ecosystem includes Dagster, the data platform; Prefect, the agent platform; and FastMCP, the leading open-source developer framework for the MCP ecosystem. Together, our open-source and commercial products are trusted by Fortune 500 companies, data innovators, and high-growth technology companies around the world. We think of our culture as the operating system of the company. We’ve carefully created a supportive, high-performance environment that empowers our team to do the best work of their careers, have meaningful impact, and continue growing personally and professionally. We’re a remote-first team that values high standards, ownership, and thoughtful collaboration. THE ROLE In August, Dagster and Prefect became one company. Behind the scenes, that left us with two of nearly everything: two SOC 2 programs, two ways of managing laptops, overlapping tools and accounts, and a long list of tools that each need one clear owner. We're hiring a Security & IT Operations Engineer to turn all of it into one setup that runs well and gets easier to run every quarter. You'll own the day-to-day of our security compliance program and our corporate IT. You'll report to our Security & Systems Lead as the first hire on this new team. Our customers are enterprise data, infrastructure, ML and AI teams, and our products run code inside their data infrastructure. AI has made attacks cheap and fast, so customers look hard at how we protect them, and a well-run security and compliance program is a big part of our answer. You won’t be pushing security uphill here. More engineers volunteered for our new Security Guild than its first sprint had room for. Building on both companies’ existing security work, the guild is implementing shared product security tools and consistent vulnerability management and incident response processes across Prefect and Dagster. That commitment is helping us stay ahead of AI-accelerated attacks. You’ll enjoy this role if you like a mix of hands-on work and longer-term improvements, and want a meaningful say in how our IT and compliance programs run. WHAT YOU’LL OWN - Run day-to-day compliance. Keep SOC 2 controls, evidence collection, access reviews, policy acknowledgments and training on track. Work directly with auditors and control owners, and follow findings through to resolution. - Help consolidate our compliance programs. With our team lead and consultant, choose a GRC platform and set up both programs. Help adapt control descriptions across environments and design activities that minimize manual work. - Own corporate IT. Run Google Workspace and our SaaS apps, handle onboarding and offboarding with People Operations, and manage our Mac fleet in Rippling. Help employees with laptop and access issues, and improve the setup as you learn where people get stuck. - Improve access management. Work with our identity partner on how access is requested, approved, granted and removed. Own the daily processes and keep them documented. - Protect corporate systems. Manage macOS and application updates, investigate endpoint alerts, and track vulnerabilities through remediation. Verify fixes and participate in phishing and other corporate incident response with our team lead. - Automate repetitive work. Use scripts, APIs, workflow tools or AI to reduce manual IT and compliance tasks and make common requests self-service. Recently completed projects include consolidating Mac device management into Rippling, running access reviews that support both SOC 2 programs, and working with teams to assign tool owners and retire duplicates. WHERE THE ROLE CAN GROW We’re building the Security & Systems function for the combined company, and this role will help shape it. Starting with ownership of day-to-day IT and compliance, you can grow toward broader security operations and engineering—including vulnerability management, corporate incident response, and corporate security engineering—or toward risk management and AI governance. The direction will depend on your strengths, interests, and the company’s needs, with opportunities to take on more program ownership and planning as the function develops. WHAT YOU’LL BRING We’re looking for hands-on IT and compliance experience, practical technical judgment, and the ability to take ownership. Your experience may be deeper in one area, but you should be comfortable across both. - You’ve owned recurring SOC 2 activities and worked directly with external auditors, or bring auditing experience. You understand how controls work, what evidence demonstrates they’re operating, and how to adapt them across systems and teams. - You’ve administered and secured corporate IT systems, including account management, onboarding/ offboarding and Macs managed through an MDM. You’re comfortable with patching, endpoint alerts, remediation tracking, phishing or suspicious account activity, and helping employees troubleshoot problems. - You’re comfortable automating recurring tasks with scripts, APIs, workflow tools or AI, and can explain something you’ve built. A small, useful improvement is a good example. - You drive work across teams: establish owners and deadlines, work through blockers, and follow through until tasks are completed and documented. You know when to resolve something yourself and when to escalate. NICE TO HAVE - Experience with Google Workspace, Rippling, or a GRC platform such as Vanta, Drata or Thoropass. - Familiarity with SSO, SCIM provisioning or other ways to automate account access. - Experience helping implement or migrate an IT or compliance system, or improving a process that involved several teams. WHO THIS ROLE IS NOT FOR - You’re looking to leave hands-on IT support behind. Helping someone with a laptop or access problem is part of the job, alongside larger projects and automation work. - You need a settled, fully documented environment from day one. We’re still bringing two companies’ systems together, and you’ll help work out how the combined setup should run. WHAT YOU'LL GET IN RETURN: Base Salary Ranges: - San Francisco Bay Area and NYC metro: $165,000 - $219,000 - Washington, D.C., Boston, LA metro and Seattle: $150,000 - $194,000 - Denver, Chicago, Atlanta and all other US metros: $149,000 - $193,000 Actual base salary within each range depends on the candidate's location, experience, and qualifications. Equity and benefits are not included in the range above. Your recruiter can share more about the salary range for your preferred location during the hiring process. Perks and Benefits: - Remote-first team with flexible-first culture - Equity Stock Options - 401(k) with 5% company match (vests immediately!) - Unlimited PTO - Medical, Dental and Vision insurance - Generous Parental Leave - Life Insurance and Disability benefits - $800/month remote work stipend And that's just the start — for more info check out our benefits and perks on our careers page. BELONGINGNESS AT PREFECT: Belongingness at Prefect is our commitment to ensuring mutual power, access, and opportunity among all groups and individuals who make up our community. We operationalize belongingness through actions large and small on a daily basis, but always with the goal that all groups and individuals can contribute as their most authentic self to the evolution of our product, our team, and our community. Belongingness is also our commitment to bridge with individuals or groups not yet established in our community, acknowledge differences in a way that affirms distinct identities, and allows for a new, more expansive group identity to form. EQUAL OPPORTUNITY AT PREFECT: Prefect is an equal opportunity employer and encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws. Delaney is a real live person (👋🏻) and is looking forward to learning more about you through your application.
Location: London Workplace: Hybrid At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software. Location & work mode While Linear is a remote-first company across the US and Europe, this role is specifically based in London. We’re looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do - Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase - Generate a strong pipeline and exceed quarterly and annual targets - Build relationships with key stakeholders within accounts - Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact - Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team What we're looking for - 5+ years in a quota-carrying sales role - Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool - SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment - Strong written and verbal communication, presentation, and product demonstration skills - Highly autonomous with a bias for action. Owner’s mindset to quickly come up to speed on product, market, ICP, and unique differentiators What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms - Daily meal and coffee stipend on every workday - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM - Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/ - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - A video series: Conversations on Quality https://linear.app/quality - Read about our recent Series C Fundraise https://linear.app/now/building-our-way and Giving our team liquidity https://linear.app/now/giving-our-team-liquidity-through-linear-s-first-tender-offer A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Remote, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle. This is a full-time, remote position based in US. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python What You’ll Do Work with Enterprise customers to understand their business, their use cases, and their data replication and data transformation requirements Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan Develop and deliver technical presentations to Enterprise audiences Ensure the technical win by running a tight proof-of-value process Work closely with Fivetran+dbt’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs Develop and maintain relationships with key Enterprise customers and partners Stay up-to-date on the latest technologies and trends in our industry Skills We’re Looking For 5+ years in one of the following areas: data replication, data practitioner, data operations, analytics, sales engineering, or related technical field Proven ability to work cross-functionally to support large enterprise customers Strong technical background covering data replication, cloud infrastructure, data replication technologies, and/or database administration Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders Strong problem-solving and analytical skills Bonus Skills Experience with Oracle, SQL Server & SAP databases Basic python competency and advanced SQL knowledge Hands on experience with other data replication or ETL tools Experience with self-hosted software applications and supporting infrastructure Hands on networking experience both in the cloud and on-premise Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $218,491.87 — $303,462.32 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Singapore, Singapore About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale. In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program. You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy. You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities. We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it. Key Responsibilities Insiders Advocacy Program Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program. Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community. Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale. Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives. Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial. Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program. Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected. Gather feedback from program members and continuously improve the Insider experience. Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program. Digital Communities: Discord & Reddit Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces. Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection. Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement. Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives. Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams. Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation. Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy. Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements. Community Projects Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community. Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects. Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work. Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases. Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels. Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams. Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work. Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform. What We Are Looking For 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles. Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement. Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams. Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments. Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams. Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity. Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements. Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community. Nice to Have Experience managing advocacy, ambassador, champion, or contributor recognition programs. Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools. Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities. Familiarity with community engagement and intelligence tools such as Common Room. Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives. Experience identifying and amplifying community stories, projects, or contributor achievements. Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams. Willingness and ability to travel occasionally to support community events, meetups, and other initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $144,000 — $177,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale. In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program. You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy. You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities. We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it. Key Responsibilities Insiders Advocacy Program Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program. Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community. Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale. Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives. Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial. Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program. Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected. Gather feedback from program members and continuously improve the Insider experience. Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program. Digital Communities: Discord & Reddit Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces. Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection. Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement. Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives. Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams. Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation. Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy. Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements. Community Projects Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community. Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects. Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work. Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases. Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels. Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams. Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work. Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform. What We Are Looking For 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles. Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement. Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams. Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments. Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams. Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity. Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements. Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community. Nice to Have Experience managing advocacy, ambassador, champion, or contributor recognition programs. Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools. Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities. Familiarity with community engagement and intelligence tools such as Common Room. Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives. Experience identifying and amplifying community stories, projects, or contributor achievements. Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams. Willingness and ability to travel occasionally to support community events, meetups, and other initiatives. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $192,960 — $237,180 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .
Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it. As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place! What will I be doing? You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate You will keep partners current through recertification, release briefings and regular partner office hours You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review What skills do I need? 4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once Positivity and Engagement: a genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology and for solving problems Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience running a partner enablement or certification programme at a SaaS company or systems integrator Experience with learning management systems and course authoring tools Experience with the Salesforce partner ecosystem Experience training on SaaS products or, specifically, experience with Fin Experience with AI Agents and / or Large Language Models Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager Great examples of self-started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title REAL ESTATE TRANSACTION COORDINATOR VIRTUAL ASSISTANT Overview 20four7VA is building a dedicated talent pool of experienced Real Estate Transaction Coordinator Virtual Assistants to support U.S.-based real estate agents, teams, brokerages, and other real estate businesses. We are specifically looking for candidates who already understand the transaction coordination process and have hands-on experience helping manage real estate transactions from contract to close. Depending on the client engagement, Transaction Coordinator VAs may support residential or commercial transactions, maintain transaction timelines, monitor contingencies and deadlines, coordinate documentation and signatures, communicate with parties throughout the transaction, maintain brokerage files, and provide related listing and administrative support. This is an ongoing talent pool opportunity rather than one specific client opening . Qualified candidates will be evaluated and added to 20four7VA's pool of Transaction Coordinator talent so they can be considered for current and future client opportunities based on their experience, software knowledge, availability, location, and communication skills. Scope of Services Transaction Coordination — Contract to Close Support real estate transactions from executed contract through closing Maintain transaction timelines, contingency dates, and critical deadlines Track outstanding requirements and ensure transaction milestones remain on schedule Coordinate routine communication with agents, clients, lenders, title/escrow companies, inspectors, and other transaction parties Follow up on missing documents, signatures, approvals, and outstanding action items Keep agents and other appropriate parties informed of transaction status and upcoming deadlines Escalate contractual questions, negotiations, and matters requiring a licensed real estate professional Contracts, Documents & Compliance Prepare transaction documents using agent-provided terms, brokerage-approved templates, and established procedures Send documents for electronic signature and monitor completion Review files for missing signatures, initials, dates, fields, and required documentation Maintain organized and complete transaction files Follow brokerage transaction checklists and compliance procedures Flag missing, inconsistent, or incomplete documentation for agent or broker review Listing & MLS Support Assist with listing intake and organization of required property information Enter and update approved listing information in the MLS when permitted by the client and applicable procedures Maintain accurate property and transaction records Assist with listing documentation and status updates Support other transaction-related listing coordination responsibilities as needed Transaction Communication & Administrative Support Maintain consistent communication and follow-up throughout the transaction Manage transaction-related email, scheduling, and reminders Update transaction management systems, CRMs, and task-management platforms Provide transaction status updates and reports Maintain organized checklists and workflows across multiple active files Help improve transaction processes, checklists, and handoff procedures when appropriate Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. IDEAL CANDIDATE PROFILE Has direct, hands-on real estate transaction coordination experience Understands the U.S. contract-to-close process and common transaction milestones Extremely detail-oriented and capable of catching missing information before it becomes a problem Strong at managing deadlines, contingencies, documentation, and multiple active transactions Comfortable working in a team environment Clear and professional communicator with agents, clients, vendors, and transaction partners Proactive with follow-up rather than waiting for deadlines to become urgent Comfortable working from established brokerage procedures and checklists Knows when an issue can be handled administratively and when it must be escalated to a licensed agent or broker Comfortable learning different state-specific forms, brokerage processes, and client software Interested in long-term virtual opportunities supporting U.S. real estate businesses QUALIFICATIONS Prior hands-on real estate transaction coordination experience required Experience supporting U.S.-based real estate transactions strongly preferred Working knowledge of real estate contracts, disclosures, contingencies, transaction timelines, and closing processes required Strong document review and transaction file-management skills required Excellent written and spoken English required Strong organization, attention to detail, and deadline-management skills required Experience managing multiple transactions simultaneously strongly preferred Experience communicating with agents, lenders, title/escrow companies, clients, and other transaction parties strongly preferred MLS experience preferred Residential real estate transaction experience strongly preferred Commercial real estate transaction experience is a plus Spanish-English bilingual ability is a plus Ability to quickly learn state-specific forms and brokerage procedures required APPLICATION SOFTWARE KNOWLEDGEABLE / PREFERRED Experience with one or more of the following is highly valuable: Transaction Management: SkySlope, Dotloop, BoldTrail, Brokermint, or comparable platforms Electronic Signature: DocuSign, Dotloop, Authentisign, or comparable tools Forms: ZipForms or state-specific real estate forms platforms MLS: Experience with one or more U.S. MLS platforms Real Estate CRM: Follow Up Boss, Lofty, kvCORE, or comparable systems Productivity: Microsoft Office / Google Workspace Project / Task Management: ClickUp, Trello, Asana, or comparable tools WORK SCHEDULE Part-time and full-time client opportunities may be available Most engagements require availability during U.S. business hours Exact working hours and time zone requirements will depend on the client Candidates should clearly indicate their weekly availability and preferred U.S. working hours during the application process Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Real Estate VA REQUESTED EXPERIENCE TIER LEVEL: Junior to Advanced Level HOURS/WEEK: Part-Time and Full-Time Opportunities Available SHIFT TIME ZONE: U.S. Time Zones SHIFT HOURS: U.S. Business Hours – Exact Schedule Based on Client Engagement SHIFT DAYS: Primarily Monday–Friday NUMBER OF VAs: Multiple – Ongoing Talent Pool GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English Required; Spanish-English Bilingual Candidates Strongly Encouraged ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCE: Philippines / Latin America CLIENT INDUSTRY: U.S. Real Estate What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. This role is based in Dublin, Ireland. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy - Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers - Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff - Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running - Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion SKILLS YOU'LL NEED TO BRING: - Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels - Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response - Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations - Passion for AI/ML and understanding of API-first or consumption-based business models - High-activity mindset with the discipline to prioritize based on signal and data, not just volume - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES: - Experience with Salesforce, Outreach, or similar GTM tooling - Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software - Background in a high-velocity, metric-driven outbound environment with clear pipeline targets - Fluency in Swedish or Norwegian Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €70,000 OTE per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team OKX Internal Audit is the organization's independent third line of defense, reporting to the Board and the Group Audit and Risk Committee on the design and effectiveness of governance, risk management, and internal controls across a global, multi-entity crypto exchange. The function executes a risk-based annual audit plan covering financial, operational, technology, security, and regulatory risk, and operates with full, unrestricted access to systems, records, and personnel. Within Internal Audit, the Platform & Infrastructure team sits inside the Global Platform & Engineering (GP&E) team and owns assurance over the technology foundation that keeps the exchange running: network administration, cloud infrastructure and infrastructure-as-code, containerization and orchestration, middleware services, site reliability and disaster recovery, and the data pipelines feeding OKX's financial and operational systems. Reflecting a multi-cloud environment (AWS, Alibaba Cloud, GCP) supporting live trading, custody, and customer-facing operations on a global scale. About the Role As Senior Manager, Platform & Infrastructure Audit, you'll be a hands-on, deeply technical individual-contributor auditor who owns critical assurance projects spanning the cloud infrastructure and DevOps lifecycle, from platform build and configuration through CI/CD pipelines and hands-on ITGC validation. You'll bring subject matter expertise to both dimensions of AI in scope: auditing AI (assessing how OKX's AI/ML systems are built, governed, and monitored) and auditing with AI (applying AI tools to your own scoping, testing, and reporting) while also flexing into adjacent domains such as cloud security and identity, resilience engineering, secure SDLC, and data engineering. You'll help shape the risk-based audit plan by identifying emerging infrastructure risks, and partner closely with Engineering, SRE, and Security stakeholders to deliver findings and recommendations that hold up in a fast-moving, high-technology crypto environment. What You'll be Doing Cloud Infrastructure & Platform Engineering Audit (SME): Deep, hands-on expertise auditing cloud platforms (Alibaba Cloud, AWS), containerization and orchestration (Docker, Kubernetes), CI/CD pipelines, and infrastructure-as-code (Terraform, Helm). AI Use, Adoption & Governance: Two dimensions, both required. Auditing AI: Assessing how AI/ML systems are built, deployed, and monitored — model and data lineage, training-data provenance and quality, access to models and prompts, human-in-the-loop and approval controls, evaluation and drift monitoring, and alignment to emerging AI governance and regulatory expectations. Auditing with AI: A demonstrated bias toward using AI in your own audit work — scoping, evidence review, control testing, script generation, and reporting — and an interest in helping the function build reusable AI-enabled audit tooling. What We Look For in You Crypto & Blockchain Acumen: Prior experience at a crypto exchange or with a crypto product is preferred. Critical Thinking for Complex Environments: A proven capacity to analyze novel technical and control environments unique to crypto, identify intricate root causes, and propose effective, context-specific remediation that engineering teams will actually adopt. Breadth Across Adjacent Platform Domains: Demonstrable experience auditing control design and operating effectiveness in several of the following: Cloud security and identity — IAM, network segmentation, secrets management, encryption and key management Site reliability and resilience — observability, incident and problem management, capacity, backup and disaster recovery Software development lifecycle — code review, branch protection, artifact integrity, secure SDLC, third-party and open-source dependency risk Data engineering and analytics — integrity and quality of data pipelines and ETL processes AI/ML platform and MLOps — model registries, feature stores, inference infrastructure, and the data feeding them Nice to Haves Cloud or Security Certifications: AWS or GCP professional-level certification, Certified Kubernetes Administrator (CKA), CISA, CISSP, or CCSK/CCSP. Crypto and blockchain literacy: regulated financial-services, fintech, or crypto experience. Mandarin speaking Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $171,000 - $257,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE: - Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline. - Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path. - Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate. - Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps. - Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature. SKILLS YOU'LL NEED TO BRING: - Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles. - Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room. - AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working. - Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria. - Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve. - Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles. NICE TO HAVES: - Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions. - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals. - Prior experience selling to commercial accounts in productivity, collaboration, or workflow software. - Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion. - Fluency in Spanish or Italian. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €264,000 - €282,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Beijing, China Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... Build the partnerships that grow Duolingo’s business in China. China is one of Duolingo’s most important growth markets, and our Business Development team builds partnerships there that drive user growth, monetization, and brand impact. We’re hiring a Senior Business Development Manager based in Beijing to source, structure, and execute high-impact partnerships. You will own the partnership pipeline and craft clear business cases tied to company metrics. Reporting to the Head of Business Development, China, you will collaborate closely with Marketing, Product, Design, Engineering, and Legal teams across China, the US, and around the world to bring deals from idea to launch. This role is ideal for a strategic deal-maker who is equally strong at outbound prospecting, rigorous analysis, crisp storytelling, and end-to-end execution. 🧠 You will... Leverage market insights and understanding of the partnership landscape to develop and communicate an effective strategy for partnerships in China Build, prioritize, and manage a partnership pipeline that maps to Duolingo’s growth, monetization, and brand objectives; proactively source opportunities and advance them from first meeting to signed agreement and launch Develop compelling, data‑driven business cases that quantify impact, align stakeholders, and secure resources for execution Lead negotiations and structure balanced value exchanges; partner with Legal on term sheets and contracts to move efficiently while protecting Duolingo’s interests Establish clear success metrics and reporting; monitor performance post‑launch, troubleshoot issues, and iterate to maximize ROI Work closely with Product/Design/Engineering to influence product integrations vital to get strategic partnerships off the ground Collaborate with global and local Marketing teams to amplify partnership launches through buzz-worthy activations ✅ You have... Business development experience, having successfully developed partnerships to drive growth or monetization, in the digital consumer tech (B2C) space Ambitious spirit with a track record of achieving great results by building long-lasting external relationships, collaborating effectively with multiple internal teams to drive ideas to execution, and taking a test and scale approach Experience in conceiving, developing, and implementing partnerships throughout their full cycles, from deal sourcing, to building business cases, negotiating agreements, driving and tracking results Work experience in consulting or investment banking Critical thinking and structured thought process, with skills to build and communicate compelling, data-driven narratives Ability to travel internationally frequently, specifically to Pittsburgh (HQ) and New York ⭐ Exceptional candidates will have... Experience with mobile app monetization (subscriptions, ads, etc.) Lived and worked in multiple markets MBA from reputable university Excitement for our mission to make high-quality language learning accessible to everyone The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: ¥681,212 — ¥921,640 CNY Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .
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