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Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Product Manager, Cloud Infrastructure to help make Webflow a trusted home for business-critical websites and a foundation for the next generation of AI-built and AI-operated sites. You’ll own the strategy and roadmap for a core area of our cloud infrastructure, spanning capabilities such as hosting, serverless and edge compute, and global delivery. Working closely with Engineering, Design, and Data, you’ll turn customer needs into measurable improvements in performance, reliability, security, and scale—helping businesses of every size run confidently on Webflow as the needs of marketing teams, developers, and AI agents evolve. ABOUT THE ROLE: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for an existing vacancy - Reporting to the Director of Product. As a Senior Product Manager, Cloud Infrastructure, you’ll: - Own the strategy and roadmap for a core area of Webflow and Source infrastructure. Translate customer needs and company priorities into a clear plan across hosting, compute, global delivery, storage, or deployment. Partner with Engineering, Design, and Data to define outcomes, sequence investments, and deliver improvements customers can measure. - Make performance and reliability measurable product commitments. Partner with Engineering to define SLOs, observability requirements, and incident practices. Prioritize improvements to caching, content freshness, logging, and platform visibility based on customer impact, and help ensure consistent service as both human-built and AI-generated sites scale. - Make the path from code to production safe and predictable. Improve the deployment lifecycle, from shareable preview environments to promotion and rollback. Define requirements for deploy protection, release controls, and automation hooks so developers and enterprise teams can ship confidently within their governance requirements. - Build shared capabilities that help product teams move faster. Work with teams across Webflow and Source to identify common infrastructure needs and turn them into reusable platform capabilities. Help prioritize framework and runtime support, scheduled functions, data access, and storage, with consistent experiences across Webflow Cloud, the API, and the CLI. - Turn customer infrastructure needs into clear priorities. Work directly with Enterprise customers, agencies, and customer-facing teams to understand what blocks adoption and growth. Translate needs around performance, resiliency, compliance, secure connectivity, and regional availability into actionable requirements, with a clear view of competitive gaps and opportunities to differentiate. - Balance customer value with platform economics. Partner with Engineering, Data, Finance, and Pricing to shape usage models, cost visibility, and pricing inputs for compute, storage, and hosting. Use adoption, consumption, and cost data to evaluate investments and help customers understand and manage their usage. - Stay close to the work from discovery through launch. Write clear briefs, define success metrics, make scope decisions, and resolve tradeoffs throughout delivery. Prototype ideas, query product data, and contribute directly where useful to help the team learn faster and ship better products. - Plan beyond the next release. Identify how changes in runtimes, edge infrastructure, and AI-driven development affect your product area. Turn those insights into grounded, multi-quarter proposals, validate assumptions early, and adapt the roadmap as customer needs and evidence evolve. ABOUT YOU: Requirements: - BS / BA college degree or relevant experience - Business-level fluency to read, write and speak in English You’ll thrive as a Senior Product Manager, Cloud Infrastructure if you: - Have shipped cloud infrastructure or developer platform products. You’ve owned a meaningful product area from customer discovery through launch and adoption. You understand hosting, compute, deployment, and storage well enough to make informed product decisions and engage engineers on tradeoffs involving performance, reliability, security, and cost. - Treat reliability as part of the product. You’ve partnered with Engineering to establish SLOs, observability, and incident practices for a platform customers depend on. You translate operational issues into customer impact and make deliberate roadmap choices about reliability, technical debt, and new capabilities. - Have built platforms other teams ship on. You treat internal teams as customers, uncover shared needs, and distinguish reusable platform capabilities from product-specific requirements. You balance immediate delivery needs with durable foundations and measure success through adoption, developer productivity, and customer outcomes. - Make complex infrastructure approachable. You turn technical capabilities into clear workflows, useful defaults, and appropriate controls. You can serve developers who need flexibility and less technical customers, including marketers, who need to get something live with confidence. - Understand how AI changes platform requirements. You’ve used code generation or agent tools hands-on and have a perspective on what they change about building, deploying, and operating software. You can turn emerging needs—such as rapid deployment cycles, bursty provisioning, and untrusted code—into concrete product priorities. - Own outcomes from discovery through iteration. You combine customer research, product data, and technical context to identify problems worth solving. You write clear requirements, define success measures, make scope decisions, and stay close to execution and post-launch results. - Lead cross-functional work with clarity and sound judgment. You bring Engineering, Design, GTM, and leadership together around a clear problem and plan. You make tradeoffs explicit, challenge assumptions constructively, and move decisions forward independently, knowing when to seek input or escalate. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Suffern, NY Registered Behavior Technician (RBT) Company : LBAPS, (Licensed Behavior Analyst Professional Services, PLLC) Location : Brooklyn, NY Positions ; Both part-time & Full-time (FLEXIBLE!!) Hourly rate : $25.00 - $30.00 hourly (Starting) At LBAPS, (Licensed Behavior Analyst Professional Services, PLLC), we’re more than just a workplace—we’re a team driven by purpose. We’re looking for a passionate, motivated Registered Behavior Technician (RBT) who’s ready to make a meaningful difference in the lives of children with autism and developmental needs. If you’re someone who brings energy, compassion, and dedication to your work—we want to meet you. What You’ll Be Doing: Deliver high-quality ABA therapy under BCBA supervision Work across home, school, and/or center-based settings Implement individualized Behavior Intervention Plans (BIPs) with fidelity Collect and record session data accurately (Rethink) within 24 hours Collaborate with families and your clinical team to support client progress Participate in ongoing check-ins and professional support meetings What We’re Looking For: Current RBT certification (In good standing) At least 6 months of experience working with children with developmental disabilities Strong communication and interpersonal skills Experience with ABA data collection and documentation A patient, creative, and compassionate approach Bilingual (Spanish) is a plus. Why You’ll Love Working With Us? Flexible scheduling that fits your life Ongoing support and mentorship from experienced BCBAs Opportunities for career growth and BCBA supervision A collaborative, supportive, and mission-driven team culture Ready to Make a Difference? Join a Team That Truly Makes an Impact! Apply today and be part of a team that’s changing lives—one session at a time.

Location: Ukraine; Bulgaria; Poland; Romania Workplace: Remote About Patrianna Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide. We’re driven by speed, ambition, and bold ideas. At our core, we’re product creators and problem-solvers who thrive in a high-performance environment. We’re looking for exceptional talent-smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve. AI-DRIVEN ENGINEERING CULTURE We are actively building an AI-driven engineering organization with a clear and deliberate stance: artificial intelligence is a core part of how we build and deliver software — not an experiment, not a trend, and not an optional add-on. AI is embedded into our engineering workflows, from system design and prototyping to refactoring, testing, and code review. We expect engineers to be fully comfortable working in AI-driven environments and to treat AI as a primary productivity multiplier. Strong engineering judgment, architectural ownership, and accountability remain essential—AI amplifies our engineers, it doesn’t replace responsibility for technical decisions. What you will be doing • Design and deliver clean, scalable, and testable Java-based backend systems with minimal supervision • Collaborate with cross-functional teams including backend, web, mobile, QA, and product teams • Take ownership of specific services or functional areas within our large-scale architecture • Leverage AI tools and assistants as integral parts of your development workflow—from system design to code review • Contribute to maintaining high test coverage, predictable production behavior, and seamless scalability • Drive engineering excellence through modern practices and continuous improvement Main technologies we use: - Java 25 - Spring Boot 4 - Spring 7 - Google Cloud Platform - Kubernetes - Kafka - AlloyDB for PostgreSQL - Spanner - Ebean ORM - Flyway - Redis - Quartz - Websockets - Retool - Test Containers - Locust for perf testing - Jenkins/ArgoCD - ELK/Sentry/Grafana - Jira/Confluence/Slack/Bitbucket What we are looking for • Extensive production experience with Java and its ecosystem • Solid understanding of relational database principles (preferably PostgreSQL) and messaging concepts (preferably Kafka) • Strong system design, troubleshooting and debugging capabilities • Comfortable and proactive in using AI coding assistants (GitHub Copilot, Claude Code, etc.) as productivity multipliers • Practical experience validating, refining, and taking ownership of AI-generated output • Upper-intermediate or higher level of English Why you will love it You’ll be at the forefront of AI-driven engineering in a fast-scaling environment where your code directly impacts millions of users. Work with cutting-edge technology (latest Java, Spring Boot, GCP, Kubernetes) while enjoying full remote flexibility, generous leave, and real opportunities for growth. Join a team that treats AI as a core engineering tool—not an experiment—and where engineering excellence, speed, and meaningful impact are part of everyday work.

Location: Philippines Korean Bilingual Medical Virtual Assistant Neolytix | Remote | Full-time Do work you can actually see make a difference! Most medical VA roles hand you one small piece of the process and never show you the rest. At Neolytix, you learn how a clinic runs from start to finish, and you see how your work helps providers spend more time caring for patients. If you’re fluent in Korean and English , careful with detail, and ready to grow in healthcare, this role is built for you. Why Neolytix? Neolytix is a boutique consulting and management services organization. We partner with small and medium-sized healthcare practices across the United States. Our clients trust us because we give them practical, no-nonsense advice on the issues that matter most to their practices. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor , with an 80% approval rating A boutique team, so your work gets noticed and your growth gets supported Colleagues from many countries and cultures! What you’ll get Room to Grow: career advancement and professional development in a team that wants you to succeed Balance: you work from home with time for family, and the work is done right Community: hobby-based clubs where you can connect with people who share your interests What you’ll do You’ll be a key support partner to the physicians you work with, keeping their charts accurate and their clinics running smoothly. Prepare and organize medical records and patient charts before physician visits Update patient history, physical exam findings, and other health information in the EMR Send documentation to physicians for review and approval, following each facility’s procedures Track lab results and screening procedures so nothing slips through Keep records compliant through careful documentation and attestation Follow HIPAA, Joint Commission, and facility policies Handle clerical tasks that boost provider productivity and clinic workflow Review and apply clinical and administrative criteria accurately What you bring Fluency in Korean and English , both spoken and written Experience in customer service or healthcare (preferred) Strong communication and interpersonal skills Sharp attention to detail and good problem-solving skills Ability to juggle several priorities in a fast-paced environment Comfort with Microsoft Office and EMR systems A warm, patient, and empathetic approach Ready to grow with us? Apply today and build a healthcare career where you can see the impact of your work every day!

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Software Engineer to join Cloud Signals , the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product. Cloud Signals owns: Billing and usage metering: turning product activity into accurate, auditable usage and billing data, and leading the integration of Fivetran and dbt billing into one consolidated system. Vortex, our telemetry and event pipeline: high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems. The Notification System: the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform. Usage and admin reporting: giving customers clear visibility into consumption as we move toward consumption-based pricing. These systems are on the critical path for revenue and customer trust. As a Staff engineer you’ll set technical direction across them, take on the hardest cross-team problems, and help raise the bar for engineering across the area. Technologies You’ll Use Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome) Relational databases (PostgreSQL) and cloud data warehouses (Snowflake) Event streaming and messaging systems (Kafka or similar) for high-throughput telemetry and usage pipelines AWS (plus exposure to GCP or Azure), Docker, and Kubernetes Terraform for infrastructure as code Datadog for observability, alerting, and on-call Third-party billing and payment platforms, plus internal and public REST APIs AI coding assistants and agents (e.g., Claude Code) as part of everyday development What You’ll Do Own the technical direction for Cloud Signals’ systems: set architecture, write and socialize design docs, and turn ambiguous business goals (consolidated billing, consumption pricing, telemetry expansion) into clear, staged technical plans. Lead the design and delivery of the Fivetran + dbt billing integration: data models, usage pipelines, reconciliation, and migration strategy, so that every customer is billed correctly and on time. Evolve Vortex into a reliable, cost-efficient, scalable event platform: onboard new event types, cut operational dependencies and cost, and make sure data lands in the warehouse correctly and observably. Grow the Notification System into a dependable shared service that other teams can adopt easily. Work closely with Product, Finance, RevOps, Data, and partner engineering teams across both companies, often filling gaps in specs and prototyping to test ideas before you commit to a direction. Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems for business-critical systems. Mentor engineers at every level, give thoughtful code and design reviews, and set an example for engineering practices, including effective, responsible use of AI tools in the SDLC. Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions. Skills We’re Looking For 8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects Deep experience designing distributed systems and backend services, with a strong focus on correctness, idempotency, and data integrity Hands-on experience with event-driven architectures and streaming or messaging systems (e.g., Kafka) at high volume Strong knowledge of relational databases and data modeling, plus experience with cloud data warehouses such as Snowflake Proven ability to design, build, and consume APIs and integrate with third-party systems Production experience with at least one major cloud provider (AWS preferred), containers and orchestration (Docker, Kubernetes), and infrastructure as code (Terraform) A strong operational mindset: observability (Datadog or similar), SLOs, on-call, incident management, and leading systems through migrations without downtime The ability to spot design flaws in existing systems and lead incremental improvements while still shipping Excellent written and verbal communication: you write clear design docs, align stakeholders with different priorities, and explain technical trade-offs to non-technical partners Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals Bonus Skills Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe, or in-house rating and invoicing) Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg, lakehouse architectures) Experience building notification or messaging platforms (email, in-app, webhooks) at scale Experience with data processing (ETL/ELT), dbt, or other modern data stack tools Experience leading platform consolidation or system integration after a merger or acquisition #LI-IM1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for a strategic, data-driven owner for about.gitlab.com, the site where developers, platform teams and enterprise buyers first meet GitLab. You'll build a performance-based strategy for where the site goes next, align partners around it, and see it through: from the roadmap and experimentation program to the pages behind every major product launch and event. You set direction and orchestrate the work; you don't need to build it yourself. What You'll Do Build a performance-based strategy and quarterly roadmap for about.gitlab.com, tied to pipeline and self-serve trial goals, and align Marketing leadership and partners around it. Set the experimentation roadmap based on business goals and manage the optimization program, partnering with User Experience (UX) Design so design shapes what we test from the start. Own launch page production for major product launches and events, from calendar and brief to launch readiness and post-launch cleanup, with UX Design, Product Marketing, Content and Marketing Engineering. Set direction for information architecture and content governance, so a site with many contributors stays coherent, on brand and easy for search and artificial intelligence (AI) answer engines to understand. Represent content contributors on the content management system (CMS) roadmap, and bring AI into their workflows with clear guardrails for human review. Build a two-way partnership with localization content managers so learnings flow between the English and localized sites. Define the site's success metrics (conversion on key paths, site-sourced pipeline, test velocity and win rate, on-time launches) and report progress to Marketing leadership. What You'll Bring Experience owning strategy for a high-traffic business-to-business software-as-a-service website, ideally one with many audiences and contributors. A track record of setting an experimentation roadmap and running a program that delivered measurable conversion or pipeline lift. Experience running website launches across design, content, product marketing and engineering teams. Skill at turning analytics, research and A/B test results into clear priorities. The ability to lead through influence: you build credibility with designers, engineers and marketers, and act as a partner, not a gatekeeper. Technical fluency with modern websites and content management systems, enough to make tradeoffs with engineers. You don't need to write production code. Curiosity about AI and experience using it to improve content or web workflows. Clear, concise asynchronous writing and the ability to thrive in GitLab's all-remote, handbook-first culture. Bonus points: experience marketing to developers, running localized sites, or working with technical search engine optimization (SEO) and answer engine optimization (AEO). About the team You'll lead through a dedicated team of specialists in UX design, technical SEO, AEO, marketing analytics, content, paid and campaigns, and partner with Marketing Engineering to ship. If this role excites you but you don't meet every requirement, we still encourage you to apply. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800 — $176,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Casablanca; Oran; Tunis; Algiers; Beirut; Rabat; Madagascar; Constantine; Anaba Workplace: Remote ABOUT THE FLEX At The Flex, we’re on a mission to revolutionize how the world rents. We believe finding and staying in a home should be as seamless as buying on Amazon; simple, fast, and borderless. Powered by our proprietary Property Management System (PMS), The Flex enables effortless guest experiences and streamlined operations for property owners across the globe. We’re building a team of A-Players, ambitious, proactive professionals who thrive in fast-paced environments, embrace ownership, and deliver excellence in everything they do. POSITION SUMMARY As a French-Speaking Customer Experience Specialist, you’ll be the voice and heartbeat of The Flex for our guests and landlords. From the first inquiry to the final check-out, you’ll ensure every interaction is smooth, efficient, and memorable. You’ll handle communication, solve problems, and use our in-house technology to deliver world-class service that reflects our commitment to operational excellence and customer delight. This role is perfect for someone empathetic, detail-oriented, and passionate about helping others, someone who takes pride in turning challenges into exceptional experiences. KEY RESPONSIBILITIES Customer Support: Respond promptly and professionally to guest and landlord inquiries via email, chat, and phone in both French and English. Booking Assistance: Guide guests through the reservation, check-in, and check-out processes using our PMS tools. Problem Solving: Investigate and resolve issues quickly while maintaining a calm, empathetic, solution-focused approach. Knowledge Management: Accurately document interactions, feedback, and resolutions to help improve service quality. Cross-Team Collaboration: Work closely with Operations and Tech to identify recurring issues, propose improvements, and optimize the user experience. Upselling & Retention: Identify opportunities to enhance stays or strengthen long-term relationships with landlords and guests. WHAT WE’RE LOOKING FOR - Fluency in French and English (written and spoken) - Proven experience in customer service, ideally in hospitality, real estate, or tech-enabled platforms - Excellent communication and interpersonal skills: you listen, understand, and make people feel heard - Strong organizational abilities and composure under pressure - Tech-savvy: comfortable using PMS, CRM, and digital support tools - A problem-solving mindset with empathy, patience, and meticulous attention to detail WHY JOIN THE FLEX Be part of the revolution – Help reshape the $4T global rental industry. Work with the best – Join a high-performing, supportive international team. Grow fast – Real career progression opportunities as we expand globally. Earn what you deserve – Competitive compensation plus performance-based incentives. Live flexibly – Remote-first, results-driven culture — work from anywhere. If you’re ready to join a company redefining how people live, move, and rent, we’d love to hear from you. #LI-Remote

Location: New York, Chicago Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. You will provide day-to-day production support for QRT’s platform for accessing internally hosted and external LLMs. Based in the US, you will support users during US business hours and coordinate with colleagues in other regions to ensure effective incident handovers. This is a hands-on support role, focused on incident resolution, user assistance and established operational procedures-not platform architecture, model development or infrastructure engineering. Your future role within QRT: Provide first- and second-line support for QRT’s platform for accessing internally hosted and external LLMs, investigating issues raised by engineering and business users, maintaining support tickets and following issues through to resolution or engineering escalation. Monitor platform health using existing dashboards, logs and alerts; identify availability, latency and error-rate problems and perform approved recovery actions using established runbooks. Troubleshoot gateway and model-provider issues, including authentication failures, rate limits, timeouts, connection resets, streaming failures and regional performance differences. Determine whether incidents originate in a user’s client or configuration, the platform gateway, an internally hosted model or an external LLM provider; collect diagnostic evidence and coordinate escalation to the appropriate team or vendor. Support coding assistants, API clients and developer workspaces connected to QRT’s LLM platform, including Claude Code, Codex CLI, OpenCode, PI and Coder; investigate compatibility issues following client or vendor updates. Help users configure supported integrations, select the appropriate regional endpoint and migrate API access from Open WebUI to the direct gateway. Investigate access and model-availability queries, check user permissions and escalate provisioning or entitlement issues through established support and governance processes. Carry out operational checks for releases and configuration changes, including non-production validation, post-release smoke testing and approved rollback procedures, in coordination with platform engineering. Use existing observability tools to investigate time to first token, time per output token, percentile latency and failure rates; flag recurring issues and monitoring gaps to the platform team. Maintain runbooks, troubleshooting guides and known-issue records; provide clear incident updates and reliable handovers between regional support teams. Maintain small support scripts and diagnostic utilities to reduce repetitive checks and improve evidence collection. Your present skillset: Relevant experience in production support, application support or platform operations, with the ability to investigate routine incidents independently and recognise when specialist escalation is required. Practical Linux troubleshooting skills and familiarity with Windows-based developer environments. Working proficiency in Python, Bash and/or PowerShell for operational checks, log analysis and straightforward support automation. Experience using SQL to investigate application issues and query operational records, ideally in PostgreSQL. Practical experience interpreting metrics, logs, traces and dashboards to distinguish a platform-wide incident from a user-, client-, model- or region-specific issue. Confidence troubleshooting API-driven services, including HTTP errors, authentication, networking, timeouts, retries, rate limiting and streaming connections. Hands-on experience supporting LLM-based platforms or services, with a working understanding of LLM APIs, including prompts, context limits, token usage, model identifiers and streaming responses. Familiarity with public-cloud services, ideally AWS, and the ability to inspect containerised workloads using established tools and procedures. Clear communication with technical and non-technical users, including concise incident updates, realistic expectations and well-documented escalations. Awareness of access controls, sensitive-data handling and safe diagnostic practices, including avoiding exposure of prompts, credentials or confidential content in support records. A methodical approach to troubleshooting, prioritisation and cross-region handovers Nice to have: Experience supporting AWS Bedrock or other managed model APIs. Experience supporting AI coding assistants, API clients or developer workspaces such as Claude Code, Codex CLI, OpenCode, PI or Coder. Familiarity with Grafana, Coralogix or equivalent monitoring and log-analysis tools. Exposure to LLM gateways or proxies such as LiteLLM, or internally hosted inference services such as vLLM. Experience troubleshooting containerised services on ECS or Kubernetes. Familiarity with identity and access provisioning, particularly Okta, SCIM and application-level permissions. Experience supporting multi-region services and working with globally distributed support and engineering teams. Experience coordinating support cases with cloud providers or software vendors during service degradation. Base salary range for this position is $15 0 ,000 to $ 220 ,000 per year. QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Location: Remote (Ukraine) Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/c36efdfb-00f9-485a-9598-8649207100bc/G_LINK_OWN_COVER_1.png] About us: Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team. Our mission: Become a stepping stone on our customers’ journeys of self-improvement. Our values: - Deliver what matters - Respect and support others - Initiate and own - Voiceopenly - Execute with quality If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com. About project: Testora is a self-discovery app that helps users explore and analyze their personality, intelligence, relationships, and career strengths through engaging tests. The app offers personalized challenges, progress reports, and habit tracking, making Testora your go-to tool for self-awareness, stronger relationships, and personal growth. We’re looking for a Lead Growth Manager to help identify and scale new growth opportunities for our business. In this role, you’ll focus on building effective web and mobile acquisition funnels, exploring and launching new growth directions, and coordinating the team’s efforts around these initiatives. You’ll be responsible not only for identifying new opportunities, but also for turning them into working, scalable solutions - building processes that consistently deliver results and help the business continue to grow fast. Key challenges: - Explore new opportunities to scale the business by analyzing the market, emerging trends, and the competitive landscape. - Build and continuously improve user acquisition funnels through non-stop experimentation, driven by a deep understanding of users, their needs, pain points, and decision-making psychology. - Build processes that consistently deliver results, focusing on system efficiency and scalability rather than relying on one-off successful ideas. - Coordinate cross-functional teams: work closely with Marketing, Analytics, Development, and Product teams to build a seamless user journey — from the initial ad click to the user entering the product. What you’ll bring to the role: - 3+ years of experience in Product Marketing Manager, Product Manager, Growth Manager, Marketing Manager, or similar roles. - 1+ year of experience managing a team. - Strong analytical and data-driven mindset: ability to work with data, identify patterns, make informed decisions, and use insights to shape long-term strategies. - Strong systems thinking: ability to build scalable processes that consistently deliver results and evolve alongside the business. - High speed of decision-making and the ability to quickly adapt to a changing market and business environment. - Strong research skills: ability to analyze markets, emerging trends, competitors, and user behavior and turn these insights into new growth opportunities. - Strong communication and collaboration skills: ability to bring cross-functional teams together, align stakeholders, and move initiatives forward. - English — Upper-Intermediate (B2) or higher. Employee Benefits: - Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs - Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace - Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday - Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year - 100% Sick Leave Compensation - Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs - Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools - Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses - Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart - Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Software Engineer to join Cloud Signals , the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product. Cloud Signals owns: Billing and usage metering: turning product activity into accurate, auditable usage and billing data, and leading the integration of Fivetran and dbt billing into one consolidated system. Vortex, our telemetry and event pipeline: high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems. The Notification System: the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform. Usage and admin reporting: giving customers clear visibility into consumption as we move toward consumption-based pricing. These systems are on the critical path for revenue and customer trust. As a Staff engineer you’ll set technical direction across them, take on the hardest cross-team problems, and help raise the bar for engineering across the area. Technologies You’ll Use Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome) Relational databases (PostgreSQL) and cloud data warehouses (Snowflake) Event streaming and messaging systems (Kafka or similar) for high-throughput telemetry and usage pipelines AWS (plus exposure to GCP or Azure), Docker, and Kubernetes Terraform for infrastructure as code Datadog for observability, alerting, and on-call Third-party billing and payment platforms, plus internal and public REST APIs AI coding assistants and agents (e.g., Claude Code) as part of everyday development What You’ll Do Own the technical direction for Cloud Signals’ systems: set architecture, write and socialize design docs, and turn ambiguous business goals (consolidated billing, consumption pricing, telemetry expansion) into clear, staged technical plans. Lead the design and delivery of the Fivetran + dbt billing integration: data models, usage pipelines, reconciliation, and migration strategy, so that every customer is billed correctly and on time. Evolve Vortex into a reliable, cost-efficient, scalable event platform: onboard new event types, cut operational dependencies and cost, and make sure data lands in the warehouse correctly and observably. Grow the Notification System into a dependable shared service that other teams can adopt easily. Work closely with Product, Finance, RevOps, Data, and partner engineering teams across both companies, often filling gaps in specs and prototyping to test ideas before you commit to a direction. Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems for business-critical systems. Mentor engineers at every level, give thoughtful code and design reviews, and set an example for engineering practices, including effective, responsible use of AI tools in the SDLC. Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions. Skills We’re Looking For 8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects Deep experience designing distributed systems and backend services, with a strong focus on correctness, idempotency, and data integrity Hands-on experience with event-driven architectures and streaming or messaging systems (e.g., Kafka) at high volume Strong knowledge of relational databases and data modeling, plus experience with cloud data warehouses such as Snowflake Proven ability to design, build, and consume APIs and integrate with third-party systems Production experience with at least one major cloud provider (AWS preferred), containers and orchestration (Docker, Kubernetes), and infrastructure as code (Terraform) A strong operational mindset: observability (Datadog or similar), SLOs, on-call, incident management, and leading systems through migrations without downtime The ability to spot design flaws in existing systems and lead incremental improvements while still shipping Excellent written and verbal communication: you write clear design docs, align stakeholders with different priorities, and explain technical trade-offs to non-technical partners Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals Bonus Skills Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe, or in-house rating and invoicing) Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg, lakehouse architectures) Experience building notification or messaging platforms (email, in-app, webhooks) at scale Experience with data processing (ETL/ELT), dbt, or other modern data stack tools Experience leading platform consolidation or system integration after a merger or acquisition #LI-IM1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28). What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints. Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team. What you’ll bring Experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results. Experience leading cross-functional work through launch without direct authority. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement. What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28). Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints. Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models. What you’ll bring Senior experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests. A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote Workplace: remote The Associate Medical Director, Behavioral Health supports the practice management of the Psychiatrists within the Behavioral Health practice. Reporting to the Medical Director - Behavioral Health, this role will support the day-to-day clinical operations of clinicians, assist with overall practice hiring/interviewing, communications, and performance management. Candidates will also participate broadly in innovation within our care delivery models and lead projects that pertain to improving care delivery, member experience, and clinician experience within the Behavioral Health service line. We are seeking a highly motivated leader who thrives in a fast-paced environment, leads with empathy, and who is passionate about promoting high-quality, evidence-based behavioral health care. The clinician who will thrive in this role is inquisitive and independent, comfortable working with and interpreting data, and happy working across a large team of professional clinicians. Key Responsibilities Reviewing clinical documentation for accuracy, clinical judgment, and adherence to evidence-based protocols and workflows. Reviewing dashboards of quality metrics, identifying potential issues, and alerting appropriate managers. Recommending and assisting with individual performance improvement programs when necessary. Management of clinician escalations and contract compliance issues when necessary. Identifying appropriate projects for quality improvement and leading teams toward quality goals on identified projects Assistance with clinician communications and practice announcements. Providing at least 10% of time to clinical care of patients on the platform, while displaying exemplary levels of professionalism and clinical quality in all dealings with patients, and will maintain and complete charting and documentation in a timely manner. Other administrative duties and projects on an as needed basis. Qualifications MD or DO with at least 5 years of post-residency clinical experience, and minimum 2 years’ experience with patient care on a virtual care platform Minimum 2 years' leadership experience preferred Be a licensed provider in good standing with your state board(s) Be self-motivated and able to work independently Excel at communicating with patients and other clinicians Qualified candidates must meet all clinical and educational requirements as outlined in the Clinician Employment Agreement Compensation:   The United States new hire base salary target range for this full-time position is: $235,000-$300,000 + bonus + equity + benefits   Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.   Benefits & Perks:   In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: -Remote-first culture -401(k) savings plan through Fidelity -Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) -Paid Time Off ("PTO") and Discretionary Time Off ("DTO") -12 weeks of 100% Paid Parental leave -Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. -Work-From-Home reimbursement to support team collaboration home office work   Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: As a Senior Full-Stack Engineer on the Grafana Catalog team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community. We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the Grafana Marketplace , which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there. What You’ll Be Doing: Some of the things we own: The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins Plugin installation and management in Grafana and Grafana Cloud Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance Plugin review: every plugin published to the catalog goes through our review process before it reaches users Developer tooling and developer portal that helps develop the plugins A typical “day in the life” could include: Building new Marketplace features across the Grafana frontend, our Go services and grafana.com Improving how users find and install plugins, for both humans and agents like Grafana Assistant Making it easier and faster for developers to build, test and publish plugins Automating and improving the review process that every published plugin goes through Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud Talking to plugin developers and partners and turning their feedback into roadmap items Coming up with suggestions for process improvements Working closely with the rest of the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with React and building user-facing web applications Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have built or published a Grafana plugin You have worked on a marketplace, app store or package registry, or on billing and licensing You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers You have strong experience working with a Product Manager or external stakeholders In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: As a Senior Full-Stack Engineer on the Grafana Catalog team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community. We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the Grafana Marketplace , which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there. What You’ll Be Doing: Some of the things we own: The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins Plugin installation and management in Grafana and Grafana Cloud Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance Plugin review: every plugin published to the catalog goes through our review process before it reaches users Developer tooling and developer portal that helps develop the plugins A typical “day in the life” could include: Building new Marketplace features across the Grafana frontend, our Go services and grafana.com Improving how users find and install plugins, for both humans and agents like Grafana Assistant Making it easier and faster for developers to build, test and publish plugins Automating and improving the review process that every published plugin goes through Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud Talking to plugin developers and partners and turning their feedback into roadmap items Coming up with suggestions for process improvements Working closely with the rest of the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with React and building user-facing web applications Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have built or published a Grafana plugin You have worked on a marketplace, app store or package registry, or on billing and licensing You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers You have strong experience working with a Product Manager or external stakeholders In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform. Some examples of our projects: Implementing automated outreach sequences to engage customers throughout their renewal lifecycle Enhancing customer experience by integrating adoption data and personalized communications into renewal processes What you’ll do Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion. Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences. Monitor customer health and adoption data to forecast renewal opportunities accurately. Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals. Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them. What you’ll bring Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes. Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention. Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies. Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences. Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively. Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement. Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction. We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes. About the team The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the Renewals Manager Handbook . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Manager, Customer Success Managers , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success Managers , you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We are looking for a Process & Intake Analyst to join our newly formed Operations team in Cyprus. Operations exist to make our fast-growing company easier to work in: clear routes for asking for things, clear owners for the things that matter, and rules people can actually find. Job Responsibilities Design and run the request front door. Map how cross-functional requests arrive today, define request types and intake forms, set triage and routing rules, and launch the route in phases, starting with the highest-volume request types. Make response times measurable. Define service levels with the teams that receive requests, instrument the route so that volumes, waiting time and resolution time can be reported, and use the data to fix the bottlenecks it reveals. Build and maintain the policy and process repository. Inventory existing policies and process documents, consolidate duplicates, retire stale content and bring each item into a consistent structure with an owner, a version, an approval status and a review date. Run the review cycle. Make sure reviews happen on time, chase overdue items, and report on the health of the repository, so that it stays current rather than decaying after launch. Create and maintain the ownership register. Record named owners for cross-functional processes, systems and vendor relationships, resolve gaps and overlaps with the departments involved, and escalate where no owner can be agreed. Map and improve processes. Document current-state workflows, identify duplicated steps, manual handoffs and unnecessary approvals, and propose and implement simpler routes with the people who run them. Configure and automate. Set up workflows, forms, templates, dashboards and simple automations in the company's existing tools, and prototype small helpers with scripting or AI assistants where they remove manual work. Make the systems easy to use. Write clear guidance, run short onboarding sessions for teams adopting the front door or repository, and collect and act on feedback. Keep the systems portable. Collaboration tooling is changing over the next year, so design structures and content that can move between platforms without being rebuilt. Report to the Head of Operations on adoption, service levels, repository health and the process issues the data surfaces. You’ll thrive here if you have: 4+ years in business process analysis, operations, service management or a similar role in tech and/or cross-functional environments. Proven experience designing and launching an intake, request management or service-desk process that other teams adopted. Experience building or running a structured knowledge base, policy library or document-control process, with clear ownership and review cycles. Strong process-mapping and analytical skills: turning a messy current state into a simple, documented and agreed target state, and proactively identifying gaps in ambiguous environments. Hands-on configuration of workflow and service-desk tools (Jira Service Management, Confluence or similar), including forms, workflows, automations and reporting, plus comfort with spreadsheets, light scripting and AI assistants for prototyping and automation. Ability to define and track operational metrics and present them clearly to managers and leadership. Strong facilitation, stakeholder management and written communication skills, with the persuasiveness to drive adoption in teams that do not report to you. Nice to have Experience with ITIL or similar service management practices, or with a formal document-control or compliance framework. Experience migrating a knowledge base or service desk between platforms. Experience in an international organisation where processes may differ between departments. Familiarity with conversational or AI-assisted front doors, such as chat-based intake or self-service answers drawn from a knowledge base. Conditions We know that great talent deserves great conditions, so here’s what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family. Corporate mobile plan (unlimited in Cyprus with roaming included). Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Technical interview (1 hour); Final interview (1 hour); Recommendations check; Job Offer.