Задачи:
— Руководить командой Delivery Solution Architects (DSA) и менеджеров, включая набор, коучинг и масштабирование высокоэффективной и разнообразной команды.
— Формировать культуру психологической безопасности, сотрудничества и ориентации на клиента.
— Определять, внедрять и постоянно улучшать стратегию постпродажного исполнения для бизнеса Databricks в государственном секторе.
— Сотрудничать с отделами продаж, архитектуры решений, профессиональных услуг, успеха клиентов и стратегическими партнерами для согласования планов аккаунтов, технических планов успеха, инвестиций ресурсов и стратегий роста.
— Устанавливать масштабируемые практики распределения аккаунтов, покрытия клиентов, приоритизации, планирования емкости и распределения ресурсов для стратегических государственных аккаунтов.
— Стандартизировать процесс сопровождения клиентов от выявления кейсов и архитектуры до внедрения, запуска в производство, принятия и расширения платформы.
— Руководить технически сильной организацией DSA с глубокими знаниями в облачных платформах данных, инженерии данных, хранилищах данных, ETL/ELT, потоковой обработке, управлении, машинном обучении, генеративном ИИ и агентных приложениях.
— Обеспечивать клиентов практическими, безопасными и масштабируемыми архитектурными рекомендациями для производственных продуктов данных, аналитических платформ, ИИ-приложений и критически важных рабочих нагрузок.
— Применять специфические требования государственного сектора, включая безопасность, соответствие, управление, непрерывность миссии, закупки и сложные заинтересованные стороны, к архитектурным и исполнительным решениям.
— Быть доверенным техническим советником для избранных стратегических клиентов, связывая технические дорожные карты и программы модернизации с миссиями агентств и измеримыми результатами.
— Строить крепкие исполнительные и операционные отношения с техническими, программными, закупочными, операционными и руководящими заинтересованными сторонами клиентов для ускорения принятия и долгосрочной ценности.
— Создавать операционные механизмы, плейбуки, метрики и циклы обзоров для мониторинга здоровья клиентов, прогресса доставки, принятия, роста использования, рисков, эскалаций и прогнозируемого расширения.
— Управлять межфункциональным разрешением блокировок доставки и эскалаций, предоставляя обратную связь руководству по полевым процессам, потребностям продукта, программам и организационным инвестициям.
Требования:
— Более 7 лет опыта работы с клиентами в технической доставке, архитектуре, консалтинге, успехе клиентов, профессиональных услугах или руководящих постпродажных ролях.
— Более 5 лет опыта руководства людьми, подтвержденная способность нанимать, коучить, развивать и строить карьерные пути для высокоэффективных технических специалистов, включая успешное руководство менеджерами и масштабирование многоуровневых технических организаций.
— Опыт создания и руководства организациями постпродажной поддержки, доставки, успеха клиентов, архитектуры, консалтинга или профессиональных услуг.
— Глубокие знания облачных технологий данных и ИИ, включая инженерные данные, хранилища данных, аналитику, ETL/ELT, управление данными, машинное обучение, науку о данных и ИИ.
— Успешный опыт доставки продуктов данных производственного уровня, аналитических платформ, ИИ-решений и других масштабируемых, безопасных и управляемых рабочих нагрузок клиентов.
— Способность вести команды через архитектурные решения, планирование технического успеха, исполнение доставки, запуск в производство и стратегии роста клиентов.
— Глубокое понимание государственного сектора и регулируемых клиентских сред, включая приоритеты миссии, сложные модели заинтересованных сторон, требования к управлению и длительные циклы планирования.
— Исполнительное присутствие и деловая хватка для взаимодействия с высшими руководителями, управления стратегическими аккаунтами и принятия решений по ресурсам, инвестициям, покрытию и приоритизации на уровне портфеля.
— Сильные навыки межфункционального лидерства и коммуникации с опытом сотрудничества с отделами продаж, предпродажной подготовки, профессиональных услуг, успеха клиентов, инженерии, продукта, маркетинга и внешних партнеров для разрешения эскалаций, снижения рисков, устранения блокировок и улучшения результатов для клиентов.
Дополнительные требования:
— Гражданство США обязательно из-за требований поддержки клиентов государственного сектора.
— Готовность к командировкам до 30%, преимущественно в районе Вашингтона, округ Колумбия, и по местам клиентов.
— Степень бакалавра в области компьютерных наук, информационных систем, инженерии или смежной технической области либо эквивалентный практический опыт.
Условия:
— Полная занятость.
— Удаленная работа с офисами в Мэриленде, Вирджинии и Вашингтоне, округ Колумбия.
— Зарплатный диапазон: $249,600 — $343,200 в год.
— Возможность получения годового бонуса, акций и других льгот.
О компании:
Databricks — компания в области данных и ИИ, обслуживающая более 20,000 организаций по всему миру, включая крупные бренды и 70% компаний из Fortune 500. Компания предлагает единую платформу для данных и ИИ с множеством продуктов и офисов по всему миру.
УдалённоseniorГеография найма не уточнена, офис: США
Задачи:
— Вести переговоры с международными блогерами и подтверждать ценность предложения.
— Организовывать и контролировать интервью с аудиторией, самостоятельно анализировать материалы и готовить выводы.
— Формировать продуктовую команду для направления, включая исследователей JTBD.
— Находить и запускать новые продукты на основе исследований.
Требования:
— Опыт самостоятельного проведения интервью и анализа.
— Уверенный английский для переговоров с блогерами.
— Готовность уделять 4–5+ часов в день на старте.
Условия:
— Работа напрямую с CEO, влияние на продукты, ценообразование и команду.
— Оплата — процент от платных заказов направления, без фиксированной зарплаты.
— Личный доход в текущей модели услуг до 7,500 в месяц и выше за счёт новых продуктов — условия участия обсуждаются отдельно.
— Возможна частичная занятость на старте.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We're looking for an Intermediate Site Reliability Engineer to join the Cells Infrastructure team in GitLab's Scale & Architecture organization. In this role, you'll help build and operate Cells, the architecture that lets GitLab.com scale horizontally. Cells splits GitLab.com into many independent units, each with its own application and data stack, behind a shared routing layer.
This is a build-it-and-run-it role. You'll provision cells, route traffic to them, deploy them safely, and keep them reliable in production. You'll also help move customer organizations onto Cells, one of GitLab's most important scaling initiatives.
What you'll do
Operate Cells in production: join the on-call rotation, respond to incidents, lead post-incident reviews, and drive corrective actions to completion.
Define and monitor service level objectives (SLOs) for routing and cell health, and build the dashboards, alerts, and runbooks behind them.
Provision and operate cell infrastructure on Amazon Web Services (AWS) and Google Cloud Platform (GCP), including Kubernetes, networking, Identity and Access Management (IAM), PostgreSQL, Redis, and object storage.
Develop infrastructure as code with Terraform, Helm, and GitOps tooling such as Argo CD.
Operate and extend the global routing layer, built on Cloudflare Workers, Envoy, and a Go service backed by Cloud Spanner, and expand routing to more protocols and services.
Improve the continuous integration and continuous delivery (CI/CD) pipelines behind ring-based deployments, covering promotion, database migrations, quality assurance validation, and rollback.
Support organization migrations by preparing destination cells and helping with dry runs and production cutovers.
Work with product teams to make their services cell-compatible, and write documentation so others can operate Cells with confidence.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience running production infrastructure at scale on AWS, GCP, or both, including Kubernetes, along with strong Terraform and Helm skills.
Proficiency in Go, or strong experience in another systems language and willingness to work in Go daily.
Solid grounding in site reliability engineering (SRE) best practices: SLOs and error budgets, blameless post-incident reviews, reducing toil through automation, capacity planning, and designing for graceful degradation.
Experience owning services in production, including on-call, incident response, and monitoring with tools such as Prometheus and Grafana.
Practical knowledge of progressive delivery: how to roll changes safely across a fleet and how to roll them back.
A strong understanding of distributed-systems fundamentals, such as request routing, proxies, consistency, and failure domains.
Experience working effectively in distributed, all-remote teams: you default to asynchronous, written-first communication, document decisions in issues and merge requests, hand off work cleanly across time zones, and stay transparent about progress and blockers.
Experience with Cloudflare, Spanner, Argo CD, TypeScript, or operating GitLab at scale is a plus, not a requirement.
About the team
Every team in our organization owns its services end to end, from design through on-call.We own the control plane that tracks cells and decides where each request belongs, and keep the fleet in step with GitLab's release cadence.We work closely with delivery, database, migration, and product teams across GitLab. Feature teams own how their services behave on the platform; we own the underlying infrastructure.We're an all-remote, asynchronous team. We make decisions in GitLab issues, use directly responsible individuals (DRIs) to own technical direction, demo our work weekly, and use AI-assisted workflows every day.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Help us build the next generation of authentication services at GitLab. As a Senior Backend Engineer on the Authentication team, you'll build authentication features across the Rails monolith and GATE. GATE is our new service for issuing and validating tokens and managing identities, designed to support every GitLab deployment model.
You'll expand authentication mechanisms, including support for identities used by artificial intelligence (AI) agents. You'll also help keep GitLab and its customers secure by building access management tooling and addressing vulnerabilities reported through our HackerOne program.
GATE will become the foundation for token issuance, validation, and identity services across GitLab.com multi-tenant software as a service (SaaS), Self-Managed, Dedicated, and air-gapped environments. Your work will affect core components that customers, users, and GitLab teams rely on.
Some of our projects include:
Building GATE as the centralized service for token issuance and validation
Consolidating tokens and migrating authentication paths out of the Rails monolith
Building passkeys and passwordless authentication
Developing composite identities that combine machine and human authorization for AI
Improving service accounts and secure automation
Enhancing Security Assertion Markup Language (SAML), Lightweight Directory Access Protocol (LDAP), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) capabilities for automated user provisioning and single sign-on (SSO)
What you'll do
Shape the roadmap for GATE and GitLab's authentication services with the team.
Design and implement token issuance, validation, and identity services in Go and Ruby across the Rails monolith and GATE, including new authentication mechanisms such as Workload Identity Federation.
Migrate authentication and token management paths from the monolith into GATE while maintaining reliability across all deployment models.
Build authentication mechanisms from the ground up, such as Workload Identity Federation.
Strengthen security for users and organizations through access management tooling and by addressing vulnerabilities reported through our HackerOne program.
Define and improve standards for style, maintainability, and engineering practices in a high-scale environment, and advocate for them through code review.
Communicate publicly about GitLab initiatives, projects, and contributions from people not working for GitLab Inc. Reflect GitLab's values in these communications.
Ship moderately sized features and improvements with moderate guidance and support from other team members, and collaborate on larger projects, including the build-out of GATE.
Participate in the maintainer trainee program at your own comfortable pace while working toward becoming a project maintainer.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience with Go and/or Ruby in scaling or mission-critical SaaS products.
Familiarity with authentication and authorization technologies or techniques, such as OAuth, OIDC, SAML, SSO, SCIM, LDAP, JSON Web Tokens (JWTs), role-based access control (RBAC), or identity and access management (IAM).
Knowledge of token systems, cryptographic signing, and key management.
Experience building or contributing to a service from concept to production, including proposal, discussion, and execution.
Proficiency in written and verbal English, with the ability to communicate complex problems and solutions clearly in a remote, largely asynchronous work environment.
Experience diagnosing, preventing, and resolving performance and optimization problems.
Experience working in an iterative software development process, managing your work effectively, staying organized, and following through on priorities.
About the team
Our mission is to empower GitLab system administrators with the toolkit they need to create their desired balance of security and accessibility for their GitLab experience.
Authentication is the first impression a new customer has when they configure a new GitLab instance. We aim to make it as seamless as possible, from that first login to onboarding users and managing security rules for their instance in a secure, flexible, and scalable way.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Москва
**Data Tracker** - интеллектуальная аналитическая SaaS платформа (гибрид аналитического терминала и облачного AI-сервиса), предназначенная для профессиональной работы с рыночными данными. Платформа обеспечивает: предоставление данных об экономике, облачный омниканальный интерфейс с круглосуточной доступностью, встроенную аналитику и регулярное сценарное прогнозирование по более чем 500 индикаторам, а также инструменты трансформации, визуализации и углублённого анализа данных. Продукт призван заместить ушедших с российского рынка дата-провайдеров, таких как Bloomberg, Reuters DataStream, CEIC, Haver Analystics, HIS и др., как внутри Сбера, так и рынке B2B.
Внешняя целевая аудитория – компании крупнейшего, крупного и среднего бизнеса, госсектор, а также учебные заведения, в которых присутствуют аналитические подразделения, занимающиеся вопросами исследований рынка и экономики, поддержкой принятия решений руководителями, подготовкой аналитики, построением моделей машинного обучения, оперативным мониторингом информации, цифровизацией процесса бизнес-планирования и стресс-тестирования, трансформацией сырых данных, прогнозированием и др.
Обязанности
* Работать с компаниями сегмента Enterprise, госкорпорациями, а также клиентами крупного и среднего бизнеса. Проводить встречи и переговоры с топ-менеджерами, финансовыми директорами, руководителями аналитических, стратегических, риск- и экономических подразделений
* Работать с квалифицированными лидами и вести их от первой содержательной встречи до подписания договора и онбординга клиента
* формировать индивидуальную стратегию продажи для клиента: определять ценностную гипотезу, сценарий коммуникации, последовательность касаний и план продвижения сделки
* Работать с возражениями через аргументацию, инсайты, бизнес-кейсы и ценность продукта, а не через снижение цены
* Проводить продуктовые презентации, демо и обучения в формате очных/онлайн встреч, выступать на конференциях
* Осуществлять подготовку и подписание коммерческих предложений, договоров, технических заданий, спецификаций, документации для участия в закупках
* Координировать смежные подразделения в процессе выставления счетов, закрывающих документов и проведения оплаты
* Собирать обратную связь от рынка: новые клиентские сценарии, требования, и конкурентные аргументы
* Вести воронку по сделкам в CRM-системе
Требования
* Понимание рынка дата-провайдеров (Bloomberg, Reuters, Cbonds и др.). А также понимание, как их IT продукты могут быть использованы клиентами
* Успешный опыт продаж и внедрения цифровых решений (технологических, аналитических, информационных) в сегменте Enterprise/КСБ, от 2-х лет в Вендоре или Интеграторе
* Уверенность в презентации и ведении коммерческих переговоров с топ-менеджерами и руководителями функциональных подразделений
* Умение защищать цену и маржинальность, усиливая воспринимаемую ценность предложения, а не используя скидку как основной инструмент закрытия
* Опыт применения методологий сложных продаж (Challenger Sale, BANT, SPIN, Solution Selling и т.п.)
* Высокий уровень ответственности за выполнение KPI
* Навыки работы с большим объема данных и умение грамотно структурировать информацию
* Высшее образование
* Использование ИИ в работе
Условия
* комфортный современный офис рядом с м. Тульская
* возможность выбрать удобный график – офис/гибрид
* ежегодный пересмотр зарплаты и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY THIS ROLE MATTERS
Halter is helping farmers and ranchers run more productive, sustainable operations, technical support is critical to making that possible.
As our product and global customer base grow, we need a Product Support Manager to build the team that solves Halter’s hardest technical problems. When an issue is complex, high-stakes or affecting a customer’s animals, your team will be accountable for finding the answer and getting them back on track.
ABOUT THE ROLE
You’ll lead the leaders and the team responsible for Halter’s toughest technical challenges: our Virtual Fencing Specialists, Platform and Hardware Support Engineers, and Escalations team.
Your team sits between Customer Experience and Product and Engineering. Every technical issue requiring deeper engineering support comes through your team first after being properly investigated, clearly evidenced and escalated only when it genuinely needs to be.
A big part of your role is helping Support solve more independently. You’ll build the technical capability of your own team and our Customer Experience teams globally, giving them the tools, knowledge and confidence to diagnose root causes and resolve more issues themselves.
You’ll be part of Halter’s global Customer Experience leadership team, working closely with regional leaders to determine which capabilities should sit centrally, what each market needs locally and how our technical support model should evolve as Halter grows.
WHAT YOU’LL ACTUALLY DO
- Build a high-performing team with the technical depth, judgement and ownership to solve Halter’s most complex customer problems
- Create one clear, trusted escalation path between Customer Experience and Product and Engineering
- Reduce the number of issues requiring engineering support by helping your team identify root causes and resolve more independently
- Build the tools, training and troubleshooting guidance that enable Customer Experience teams globally to solve more themselves
- Improve the quality of issues escalated to Product and Engineering, ensuring they arrive thoroughly investigated and supported by clear evidence
- Get important customer issues prioritised, resolved and turned into lasting product or process improvements
- Design a technical support model that works globally, deciding which capabilities should remain central and what each region needs locally
- Work closely with Customer Experience leaders across APAC, North America and South America to provide the right specialist coverage across regions and time zones
- Use escalation data and field insights to identify recurring problems before they become widespread
- Stay close to farmers, ranchers and producers, including spending time on farm or ranch when seeing an issue firsthand is the fastest way to understand it
THIS COULD BE FOR YOU IF...
You have at least three years’ experience in technical support, support engineering, product support or a similar technical customer environment.
You don’t need to come from agriculture or tick every possible box. We care most about your technical depth, motivation to solve meaningful problems and the leadership capability to build the type of team others can rely on.
- Experience leading, coaching or developing a technical team, bonus points if you've lead leaders
- Strong technical investigation and root-cause analysis skills
- The ability to translate complex technical knowledge into practical tools, documentation and training
- Experience working effectively with Product and Engineering teams
- A structured, evidence-led approach to prioritisation and escalation
- Genuine care for customers and the real-world impact technical issues have on their businesses and animals
- The ability to remain calm, clear and accountable when the stakes are high
OUR OFFICE FIRST APPROACH
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
Alpaca's product team is looking for a Product Manager to own Alpaca's regulated crypto trading and yield surface: spot or perps exchange, fiat and stablecoin funding rails, staking / lending and the crypto API that partners build on.
You will partner deeply with engineering, compliance, legal, partnerships, and the broader Alpaca product team to ship regulated crypto infrastructure at scale. You will help shape and grow the crypto product itself, and you will be expected to provide early signal on US policy changes rather than react after rules formalize.
Things You Get To Do:
Own the spot crypto exchange product surface - pair coverage, order types, availability in various jurisdictions and the partner facing experience for trading crypto on Alpaca.
Lead integrations that unlock funding and liquidity with LPs and custodians. Own the stablecoin funding flow, including paths for USDC and other regulated / GENIUS-aligned stables.
Work with partners to understand crypto needs for fintechs, neobrokers, and institutional platforms. Expand supported networks and coins that balances partner demand and custody readiness.
Drive staking and lending / earn product design within regulatory and ops constraints.
Shape a crypto API surface that treats developers and agents as primary customers: SDKs, reference integrations, changelog discipline.
Lead and execute the product case for crypto perps.
Who You Are (Must Haves):
Excited about what Alpaca is building and ready to own a core regulated crypto product surface.
Bachelor's degree in computer science, engineering, finance, or equivalent.
5+ years of experience in Product Management, Engineering, and/or starting a startup, preferably within crypto exchanges, brokerage, market making, custody, or financial infrastructure.
Demonstrated depth on at least one core crypto product surface at production scale: spot trading / exchange, custody / wallets, fiat or stablecoin funding rails, staking / earn or derivatives / perps.
Strong understanding of crypto market structure - order books, liquidity providers, spreads, slippage, settlement, and how B2B / API-first platforms differ from retail-only exchanges.
Experience shipping in a regulated environment alongside Legal, Compliance, Risk, and Operations - comfortable with ambiguity and real-time tradeoffs.
Proven ability to run partner / customer discovery and turn it into a prioritized roadmap; excellent written and verbal communication across engineering and executive audiences.
Business acumen to weigh ROI, partner demand, regulatory risk, tech feasibility, time, and budget.
AI-native PM workflow; AI is part of your daily stack in getting work done.
Who You Might Be (Nice-to-Haves):
Direct experience at a crypto exchange, broker-dealer, custodian, market maker, or institutional crypto infrastructure provider.
Experience building developer-facing crypto APIs used by quants, algo traders, or automated / agentic systems.
Familiarity with staking, lending / earn, perpetual futures, and the operational and regulatory constraints of offering them through a licensed entity.
Background combining regulated financial-product context (broker-dealer, payments, custody) with crypto native infrastructure (wallets, L1/L2, on-chain settlement).
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
As a Technical Specialist - Platform, you’ll sit within the CX Technical team, acting as a bridge between our farmers and the engineering teams that look after the core platform.. You’ll be the specialist for escalated tickets relating to Halter’s platform software issues customers raise across our web and mobile apps, services, integrations and data. You’ll investigate each one enough that it gets solved, or that engineering can pick it up and act straight away. You’ll turn what you learn into upskilling our T2 CX Team, tooling, playbooks and product insight, so each issue is less likely to happen again and quicker to fix if it does.
What you’ll do
- Contribute to the reliability and performance of our systems, including during complex or high-pressure situations.
- Build and maintain internal tooling to help root-cause issues for our T2 team
- Contribute to architectural decisions on user interfaces, design systems, services, APIs, data models, and infrastructure.
- Work closely with frontend, hardware, data, design, and product teams to deliver high-impact features.
- Train and upskill the T2 team to root cause and solve more platform and app issues themselves, reducing the volume of tickets that need to be escalated to this role
- Triage and manage any issue escalated from our T2 team related to the Halter platform, escalating to the Platform team when deeper engineering investigation is needed
- Identify recurring problem areas and drive longer-term solutions through tooling, process, or platform improvements
- Track and report on key support and reliability metrics (ticket volume, resolution time, escalation rate, recurring issues)
- Participate in relevant on-call or roster coverage to support incident response and ensure platform reliability for farmers
- Bridge the teams, translate field and technical findings into improvements across product, process, and education, and represent escalated customer context internally so the right decisions get made.
- Get on-farm when it matters; conduct on-farm investigations when remote diagnosis isn't enough, validating setups, app usage, farm workflows, and integrations firsthand.
- Undertake other duties as required from time to time.
What success looks like
Success in this role would typically be reflected in the following:
- At least two years in technical support, support engineering, quality assurance or a similar customer-facing technical role.
- Comfort digging into how software works: reading logs, querying data and understanding how apps, services and integrations fit together.
- A structured, curious approach to problem solving. You don’t stop at the symptom.
- Clear written and verbal communication with both engineers and farmers.
- The ability to build simple dashboards, scripts, trackers or playbooks.
- Ownership. You see issues through to the end.
- Care for customers and their animals.
Nice to have
- Experience in software-as-a-service, connected devices or agri-tech.
- Familiarity with tools like Metabase, Athena, Grafana, Linear or Intercom.
- Some scripting or coding experience.
OUR OFFICE FIRST APPROACH
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Задачи:
— Обработка входящих сообщений в онлайн-чатах и мессенджерах.
— Предоставление клиентам информации по стандартным вопросам.
— Сопровождение обращений и контроль их обработки.
— Фиксация информации в рабочей системе.
— Передача сложных запросов ответственным специалистам.
— Соблюдение стандартов качества общения.
Требования:
— Грамотная письменная речь.
— Уверенное владение компьютером и интернет-сервисами.
— Внимательность к деталям и ответственность.
— Вежливость и умение конструктивно общаться.
— Готовность обучаться и работать по внутренним инструкциям.
— Опыт в клиентском сервисе будет преимуществом, но не обязателен.
Условия:
— Зарплата: 350 000–500 000 ₸ в месяц в зависимости от опыта и результатов работы.
— Полностью удалённый формат.
— Обучение и поддержка на этапе адаптации.
— Понятные рабочие процессы и помощь команды.
— Возможность профессионального развития.
Задачи:
— Поддержка текущего сайта: обновление, редизайн, создание новых страниц;
— Создание креативов;
— Проектирование прототипов и интерактивных концептов;
— Анализ пользовательского опыта и предложение UX-улучшений;
— Контроль качества дизайна на этапе реализации;
— Периодическое участие в работе над интерфейсами продукта и дизайн-системой.
Требования:
— Сильный опыт работы с сайтами и лендингами;
— Владение актуальными инструментами в Figma: variables, libraries, slots, grid, motion, agent;
— Хорошие навыки композиции, типографики, работы с сетками и визуальной иерархией;
— Умение создавать сильный графический контент и креативы;
— Активное использование AI в работе: для концептов, графики, прототипов и других дизайн-задач;
— Понимание no-code и vibe coding подходов или желание быстро в них разобраться;
— Внимание к деталям: аккуратные макеты, порядок в слоях и компонентах, pixel perfect;
— Самостоятельность и инициативность: умение предлагать решения, аргументировать их и доводить задачи до результата.
Условия:
— $1,500–2,500 в месяц в зависимости от опыта, результатов интервью и тестового задания;
— Гибкий график работы из любой точки мира с плавающим началом рабочего дня;
— Формат без бюрократии и микроменеджмента;
— Подписки на AI-сервисы, графические, аудио и фотостоки для продуктивной работы;
— Возможность работать не только с сайтом, но и при желании подключаться к дизайну самого продукта или коммуникационному дизайну.
Будет преимуществом:
— Опыт сборки сайтов во Framer;
— Опыт работы с AI-агентами и vibe coding;
— Знание MCP, skills, agent window (или IDE);
— Photoshop на среднем или высоком уровне;
— Сильные навыки графического дизайна, усиливающие визуальную составляющую интерфейсов;
— Наличие в портфолио лендингов, креативов, веб-платформ.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
As Column's first Deployment Strategist, you’ll lead end-to-end deployments of Column’s technology and operating model into the businesses we partner with and build alongside. You’ll act as the “GM” of each deployment, sitting at the intersection of product, operations and strategy. You’ll take a business’s hardest operational problems and turn them into systems, tools and processes that measurably improve how it runs, while working alongside senior leadership at Column to take our business to the next level.
This position will be based in our San Francisco office in the Presidio, with regular travel throughout the United Sates. You can expect to be on the road 50%+ of the time, often embedded on-site for 2–4 weeks at a time.
WHAT YOU’LL DO
- Own end-to-end deployments of Column’s technology and operating model, from initial assessment through rollout and continuous improvement
- Find the biggest bottlenecks to scale, then design and ship the products and workflows that remove them
- Drive decisions around “build vs. buy” strategies for new tooling and systems we need to drive automation and scale
- Embed on-site with operators to understand workflows firsthand and turn what you learn into product and operational decisions
- Own execution end to end, driving timelines, alignment and accountability on execution across the team
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 7+ years of experience in product, business operations, or a forward-deployed or solutions role at a high-growth technology company
- You know what great software and great user experiences look like.
- A track record of owning complex, high-stakes deployments or programs end to end
- Executive presence, and the ability to align stakeholders with different priorities around a shared goal
- A hyper-organized approach to execution. You’re comfortable running several workstreams across teams at once.
- Excitement about spending ~50% of your time on the road, embedded with the teams and operations you’re deploying into
- A scrappy, roll-up-your-sleeves attitude. We thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business.
- Familiarity with banking or fintech is preferred but not required. An interest in becoming an expert in this space is a must.
WHAT YOU'LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 😇 Up to $4,500 in annual reimbursements for backup childcare
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits, including paid transportation to-and-from the office
- 🎉 Regular team building events, including annual offsite
PAY TRANSPARENCY:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual US base salary range for this role is $150,000 - $275,000 + equity.
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
As a Product Lead at Column, you’ll help lay the foundation for the company’s next decade of growth. There's no existing roadmap to inherit, no legacy backlog, no "how we've always done it." You’ll own some of Column’s most important products and initiatives, with a heavy focus on designing the systems and tools that directly shape our ability to scale. You’ll act as the “GM” of your product area, owning everything from product strategy and requirements to internal platform development, while working alongside senior leadership at Column to take our business to the next level.
This position will be based in our San Francisco office in the Presidio, with regular travel throughout the United Sates. You can expect to be on the road 50%+ of the time, often embedded on-site for 2–4 weeks at a time.
WHAT YOU’LL DO
- Own the product strategy, roadmap and outcomes for key products
- Find the biggest bottlenecks to scale, then design and ship the products and workflows that remove them
- Drive decisions around “build vs. buy” strategies for new tooling and systems we need to drive automation and scale
- Spend time on-site with operators to understand workflows firsthand and turn what you learn into product decisions
- Own execution end to end, driving timelines, alignment and accountability on execution across the team
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 7+ years of experience, including experience in product management at a high-growth technology company
- An understanding of what great software and exceptional user experiences look like
- A track record of shipping products that solved real operational or customer problems
- A business owner’s mindset. You’re as comfortable with pricing, margins, and P&L tradeoffs as you are with specs and roadmaps
- The ability to influence and align stakeholders with different priorities around a shared goal.
- A hyper-organized approach to execution. You’re comfortable running several workstreams across teams at once.
- Excitement about spending ~50% of your time on the road, embedded with the people and operations your products serve.
- A scrappy, roll-up-your-sleeves attitude. We thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business.
- Familiarity with banking or fintech is preferred but not required. An interest in becoming an expert in this space is a must.
WHAT YOU'LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 😇 Up to $4,500 in annual reimbursements for backup childcare
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits, including paid transportation to-and-from the office
- 🎉 Regular team building events, including annual offsite
PAY TRANSPARENCY:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual US base salary range for this role is $150,000 - $275,000 + equity.
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
As a member of Column’s Business Operations team, you will be responsible for helping lay the foundation for the company’s next decade of growth. This team will own Column’s most important strategic and operational initiatives, with a heavy focus on designing new operating systems that will directly impact our ability to scale. Individuals in this role will serve as the “GM” of a particular product or project, diving deep into a wide range of challenges, while working alongside senior leadership at Column to take our business to the next level.
This position will be based in our San Francisco office in the Presidio, with regular travel throughout the United Sates. You can expect to be on the road 50%+ of the time, often embedded on-site for 2–4 weeks at a time.
WHAT YOU’LL DO
- Own the strategy and operations for our most critical scaling initiatives
- Find the biggest bottlenecks to scale, then design and ship the products and workflows that remove them
- Drive decisions around “build vs. buy” strategies for new tooling and systems we need to drive automation and scale
- Spend time on-site with operators to understand workflows firsthand and turn what you learn into product and operational decisions
- Own execution end to end, driving timelines, alignment, and accountability on execution across the team
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 7+ years of experience in strategy and business operations in a high-growth environment; prior experience at a top-tier management consulting firm strongly preferred
- Ability to jump into new situations and quickly solve problems, with an eye toward architecting solutions that will scale
- Experience influencing and managing multiple stakeholders with varying priorities, and getting them to commit to executing against a shared goal
- Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
- Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
- Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in this space, however, is a must
WHAT YOU'LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 😇 Up to $4,500 in annual reimbursements for backup childcare
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits, including paid transportation to-and-from the office
- 🎉 Regular team building events, including annual offsite
PAY TRANSPARENCY:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual US base salary range for this role is $150,000 - $300,000 + equity.
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Cloud Platform Engineer
An overview of this role
As a Cloud Platform Engineer on the Runway team, you'll help design, build, and maintain the infrastructure and developer tooling that powers our engineering organization. You'll advance our Kubernetes-based platform, mature our GitOps practices, and expand infrastructure as code adoption across the business. This hands-on role brings together infrastructure, automation, and developer experience, helping application teams deploy and operate their services.
What you’ll do
Operate and improve production Kubernetes clusters across cloud environments, managing upgrades, scaling, and reliability throughout the cluster lifecycle.
Own and extend Argo CD-based GitOps workflows, maintaining ApplicationSets, managing sync policies, and enforcing deployment standards across environments.
Write, review, and maintain reusable Terraform modules, with clear practices for state management and drift detection.
Monitor platform health, respond to incidents, conduct post-mortems, and improve availability, performance, and observability.
Collaborate with application teams to onboard services, and create documentation, runbooks, and self-service tooling that improves developer productivity.
Implement role-based access control, network policies, and secrets management to meet infrastructure security and compliance requirements.
Integrate platform capabilities with continuous integration and continuous delivery (CI/CD) pipelines to support end-to-end delivery workflows.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience operating Kubernetes in production and working with at least one major cloud provider: Amazon Web Services, Google Cloud, or Microsoft Azure.
Experience with Argo CD or comparable GitOps tooling, such as Flux.
Proficiency in Terraform for cloud infrastructure provisioning, including remote state, workspaces, and module design.
Ability to write scripts and automation in Python, Bash, or Go.
Familiarity with Helm for Kubernetes package management.
Understanding of networking fundamentals, including the Domain Name System (DNS), load balancing, ingress, and service mesh concepts.
Clear written and verbal communication, with the ability to document systems and collaborate across teams.
Optional: experience with managed, multi-cluster, or multi-region Kubernetes, service meshes, policy as code, observability, or Kubernetes-native infrastructure as code; open source or platform tooling contributions; or relevant certifications.
About the team
The Runway team builds and maintains infrastructure and developer tooling for GitLab's engineering organization. Its work centers on a Kubernetes-based platform, GitOps delivery practices, and infrastructure as code. The team collaborates with application teams to onboard services and improve developer productivity through documentation, runbooks, and self-service tooling.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,000
—
$194,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE.
We’re looking for an electronics engineer to take full ownership of key parts of our collar hardware. This isn’t a support role, you’ll be driving design decisions, solving complex problems in the field, and seeing your work through from concept to mass deployment.You’ll work across everything from ultra-low power design, RF optimisation, antenna tuning, and solar conversion, to battery systems, audio, and high-voltage pulse circuits.
It’s deeply technical and fast-moving, the kind of environment where strong engineers thrive. We want someone who’s excited to build for the real world, not just the lab. Someone who gets energy from turning tough constraints into smart solutions.
WHAT YOUR DAY COULD LOOK LIKE.
- Rapidly design, develop, and test highly reliable electronics for world-leading animal wearables and infrastructure.
- End-to-end electronic design ownership including component selection, analysis, simulation, schematic design, PCB layout, prototyping, debugging, documentation, manufacturing, and testing.
- Consistently innovate to improve reliability and hardware performance while minimizing cost to hit ambitious targets.
- Collaborate with firmware, advanced systems, mechanical, production and farm teams.
- Design for manufacturing, design for testing, and design for EMC.
- Develop and execute validation plans to verify all critical features.
- Root cause analysis of manufacturing and field returns, providing clinical feedback for design improvements.
WHO WE’RE LOOKING FOR.
Our ideal candidate has:
- A tertiary degree in Electronics Engineering, or similar relevant qualification.
- At least 1+ years' professional experience, having grown your craft at a larger engineering organisation before taking on more autonomy.
- Proven experience designing reliable electronics hardware and successfully delivering those designs into high-volume mass production, ideally including full product lifecycle ownership.
- Experience designing and implementing circuit boards using MCUs, SoCs, IMUs, GPS, WiFi, LoRa, I2C, SPI, OpAmps, ADCs/DACs, SMPS, LDO and analog/digital mixed-signal design.
- Experience in ultra-low power IoT electronics design - power generation (solar, high voltage generation and insulation), power conversion (DC-DC), and power consumption/usage optimisation.
- Proficiency with EE tools (SPICE simulation, oscilloscopes, network analyzers, signal generators, LCR meters, current clamps, HV meters, etc.).
- Strong organisation, time management, and communication skills.
- Ability to thrive in a self-driven and demanding startup atmosphere.
- Based in Auckland, with travel as required to China and Thailand predominantly
- Previous experience in a startup or scale-up environment is highly desirable but not essential.
OUR OFFICE FIRST APPROACH.
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization.
As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience.
The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations.
What you'll do:
Billing & Order-to-Cash
- Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams
- Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations
- Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly
- Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing
- Support customer onboarding by ensuring billing information and payment terms are correctly established
Revenue Accounting
- Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition
- Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting
- Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests
Build Scalable Processes
- Identify opportunities to automate and improve billing, collections, and cash application workflows
- Help develop policies, documentation, and internal controls to support a rapidly growing business
- Contribute to finance systems optimization and reporting improvements
- Take on ad-hoc projects and process improvement initiatives as they arise
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field
- 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company
- Strong understanding of ASC 606 and SaaS revenue recognition concepts
- Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
- Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora
- Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models
- Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected
- Experience improving accounting processes and implementing automation.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Bangalore, India; Experience working effectively in distributed, all-remote teams: you default to asynchronous, written-first communication, document decisions in issues and merge requests, hand off work cleanly across time zones, and stay transparent about progress and blockers
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисAuckland; Work closely with Customer Experience leaders across APAC, North America and South America to provide the right specialist coverage across regions and time zones
УдалённоГеография найма не уточнена
ОфисAuckland
San Francisco, CA
leadSan Francisco, CA
San Francisco, CA
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисAuckland
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
seniorUnited States - Remote
ОфисSan Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA