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Location: Genova, Italy Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Business Development Manager Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform. Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities. Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Sales Experience: Significant experience in targeting new business with a "hunter" mindset and a drive to close deals. Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships. Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment. Industry Knowledge: A strong understanding of the restaurant industry is a significant plus. Fluency in spoken and written Chinese Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Compensation National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Tokyo Workplace: Hybrid Data Sales Director, Japan International Data Sales | ICEYE ROLE HIGHLIGHTS Job title: Data Sales Director Location: Tokyo, Japan Department: International Data Sales Reports to: Head of International Data Sales Employment type: Permanent Workplace model: Tokyo, Japan, with national and international travel Security: Employment is subject to applicable security screening, as required for defence-related roles in Japan WHY THIS ROLE MATTERS As a Data Sales Director for Japan, you'll be at the forefront of ICEYE's commercial growth: hunting, cultivating, and closing data sales opportunities across the Japanese market. You'll build strategic relationships with defence, intelligence, and security customers in a country with deep roots in advanced technology and a growing focus on sovereign geospatial capability, driving adoption of the world's leading SAR satellite constellation. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own territory planning and execute end-to-end sales campaigns across Japan, from lead generation through to contract close - Initiate and develop executive-level relationships with defence, intelligence, and security customers across Japan, directly and through the agency and vendor ecosystem - Lead contract negotiations and deliver customised proposals in coordination with marketing - Build and manage a healthy customer pipeline, accelerating adoption of ICEYE's satellite imagery data and products - Work with partners to extend reach and identify new opportunities across the assigned territory - Ensure long-term customer success and satisfaction within key strategic accounts - Engage with Japanese defence procurement frameworks and government contracting processes (e.g. ATLA, Ministry of Defense) to position ICEYE effectively in the region WHAT WE'RE LOOKING FOR Must Haves - Proven track record in a hunting sales role within the Japanese market - Extensive existing customer network across Japan, particularly in defence, intelligence, or security sectors - Demonstrated ability to lead complex contract negotiations and close high-value deals - Self-motivated and able to manage a pipeline independently with a high degree of autonomy - Strong verbal and written communication skills in Japanese and English Nice to Haves - Background in geospatial, satellite imagery, or Earth Observation sales - Experience in Aerospace and Defence, consulting, or other relevant tech-focused industries - Familiarity with the agency and vendor ecosystem in the Japanese and wider Asia-Pacific defence and intelligence market - Understanding of Japanese sovereign defence programmes and procurement structures WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible, we set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious, go deep, ask questions, listen carefully, and think critically. Understand the 'why' behind decisions. - See the big picture, stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork, create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team, we win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun, what we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They started by revolutionizing incentive compensation management and are now expanding their platform to solve broader sales planning challenges. The company is recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures. They empower high-growth companies like Netflix, Figma, and Stripe with flexibility and insights to drive revenue performance. About the Role: We are seeking a senior individual contributor to serve as Strategic Technology Partnerships Manager, with primary responsibility for strategic ISV/platform relationships. In this role, you will own the strategy and day-to-day execution of these partnerships—defining joint go-to-market motions, driving certified integrations, and turning ecosystem presence into tangible pipeline and revenue. Reporting to the VP, Alliances & Growth, you will operate as a highly autonomous, senior IC who can set direction, influence cross-functional stakeholders, and execute hands-on work across sales, product, marketing, and customer teams. This is a foundational role in our technology ecosystem strategy, focused on opening new routes to market, expanding TAM through platform integrations, and making technology partners a repeatable source of sourced and influenced opportunities.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About this role: Are you an experienced engineer at the stage of your career where, above all, you want to do good? This role is about using engineering to support fundraising: delighting our donors; helping our fundraisers; getting donations recorded and safely started on their journey to our recipients; telling donors and the public about what happens to their gifts. A bit of website development. A lot of plumbing. The good news about this position: You will make a difference to people in extreme poverty You will work independently, with few constraints You will work directly with lovely people from across our fundraising teams The trade-offs: There is only one other fundraising engineer and mostly you will be working on your own Our technology is a mixture of boring (Laravel, PHP, plain JS, HTML and CSS) and legacy (Salesforce, Wordpress, wrangling CSV files sent by our partners) We're growing, but this is a role for someone who values depth and impact over a fast title ladder. The maybe good maybe bad news about the role depending on who you are: We are all in on AI where it allows us to get more $ to people in extreme poverty If you want a role where you will be part of a bigger engineering team, working in Python or working on more complex tasks, then please take a look at our other engineering roles . This role is right for you if: You care about our mission You agree with our values You have the right to work in one of the countries we're able to hire from (you can check the current list here ). You're happy working remotely, and taking meetings across East Africa Time and US Eastern Time. You are happy to travel to meet your colleagues in the US, Europe and Africa a few weeks a year You are fluent in English You have 4+ years of engineering experience You're happy working autonomously: defining what needs doing, doing it, getting it tested and launched, fixing the bugs, and hustling to make progress every day. You're comfortable being on-call on peak donation days (Giving Tuesday and the last weeks of the year), including owning an incident: working out what matters, communicating with fundraisers, and debugging on legacy and others' code, sometimes when no other engineers are available. You are happy with our boring and legacy technologies (Laravel, PHP, plain JS, HTML, CSS, Salesforce, Wordpress, SQL, wrangling csv files etc). You don’t have to be experienced in all of them, but you do have to be genuinely happy to use them (many engineers are not…). You are happy and skilled at working directly with non-engineers on messy, poorly defined, rapidly changing, sometimes boring tasks Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. United States Base Salary: $181,130 Bonus at Target Performance: 15% (~$27,170, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$31,789 in 2025) Estimated Total Compensation at Target: $208,300+ Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £124,370 Bonus at Target Performance: 15% (~£18,656, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~£21,827 in 2025) Estimated Total Compensation at Target: £143,026+ Annual Benefits Stipend: £2,760 Kenya Base Salary: $112,350 Bonus at Target Performance: 15% (~$16,853, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be ~$19,717 in 2025) Estimated Total Compensation at Target: $129,203+ Annual Benefits Stipend: $8,453 This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A positive and supportive team with opportunities for advancement A demonstrated commitment to helping all staff develop and grow A competitive salary, including bonus A robust health benefits plan (exact details will vary by country) Unlimited PTO (that we encourage staff to take!) Desk allowance and flexible work location About this specific hiring process Take-home coding assignment Live Coding (60 mins) Systems Design (60 mins) Project Deep Dive + Behavioral (60 mins) *It’s possible that there will be adjustments to this interview process. Any changes will be communicated to you during the process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Engineering Manager, Production Engineering - Observability An overview of this role You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand GitLab.com and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost. In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable. What you’ll do Lead, hire, onboard, and develop a distributed engineering team working asynchronously. Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively. Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms. Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services. Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing. Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting GitLab.com . Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions. Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions. What you’ll bring Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment. Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design. Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions. Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts. Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work. The ability to explain technical tradeoffs to engineering partners and other stakeholders. Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage. We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification. About the team We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Athens, Greece; Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company known for its local commerce platform. From food delivery to grocery stores and cosmetics, we make cities better places to live by connecting people with the things they need. Our Global Creative Production team is currently undergoing a massive transformation, shifting from a reactive service center to an "upstream AI-Enabled growth engine". We are looking for a Senior Creative Producer to join us at this pivotal moment. This is a 6-month fixed contract opportunity starting ASAP. Location: Helsinki, Berlin, Athens. What you’ll be doing As the Senior Creative Producer, you will manage digital projects from brief to final delivery. You’ll thrive in cross-functional collaboration across different business departments such as B2B, Communication, New Verticals, and Wolt+ teams. You’ll own project timelines for successful deliveries,  weekly standups, daily communication with stakeholders and creative teams, and the localization and QA process during the production of social and digital assets. You will own the end-to-end production of digital advertising projects, ensuring our creative assets are not only on-brand but also built for massive scale across global markets. You will be responsible for the day-to-day organization of the team and daily communication from brief to delivery. Day-to-day in this role, you’ll: End-to-End Delivery: Manage digital projects and multi-channel campaigns from concept to launch. Our deliverables touch social, in-app, DOOH, event collateral, and OOH. Resource & Budget Control: Oversee project costs, timelines, and team allocations without losing creative quality. Stakeholder Management: Align internal marketing teams, designers, and external agencies on project milestones and timelines. Daily and/or weekly status updates are crucial for the success of our projects. Time Management & Multitasking : Excellent time management skills with the ability to set priorities, multitask, and meet deadlines. Our producers are working on multiple projects simultaneously, and projects might touch different surfaces each time. Our humble expectations Solid Production Experience: 8+ years in creative production or integrated campaign management, ideally within a high-growth tech environment or a progressive digital agency. Understanding of Media Plans : You have experience with specs and asset production across Awareness, Consideration, and Conversion layers. Stakeholder Management: Ability to manage complex projects with multiple high-level stakeholders while maintaining high creative standards. Demonstrated success partnering with distributed teams across time zones and cultures Risk Management & Reporting : Ability to assess risks during production, find solutions, and share with management and stakeholders in a timely manner. Organizational skills : Methodical in following a predetermined system to complete tasks and meticulous in paying close attention to small details without losing sight of the big picture. Strong work ethic and accountability : A proactive attitude and rigor on everyday tasks, a positive mindset despite ongoing changes, and an excitement to learn. Resourceful during productions; deciding and acting on whether to bring external and/or internal resources and self-motivated to lead the project to completion. Someone who doesn’t shy away from a challenge and follows through on commitments made. Tech-Forward Mindset: You have a strong interest (and ideally experience) in AI-powered creative tools and generative workflows. What we offer Shape the Future: You won’t just be filling a seat; you’ll be building the blueprint for how Wolt produces creative content for years to come. Innovation at Scale: Work at the forefront of AI and automation in the creative industry, moving from manual tasks to agentic workflows. Impact: Take ownership of strategic business priorities and see your work scale globally. Wolt Culture: Join a team that values ownership, heart, and a "get things done" attitude in a hybrid, flexible work environment. Next steps Application Review: Our Production team will review your profile to see if your experience aligns with our strategy. TA Screen: A 30-minute introductory call to discuss your background and motivations. Hiring Manager Interview: A deep dive into your production philosophy with our Creative Production Lead. Loop: Competency & Operating Principles: a structured behavioural interview with the team. Working Session: a short case study and walk us through your thinking. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems. The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop. Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible. Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production. What you'll do Design and deliver production-grade agents. Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic. Own the agent work; support the whole product. Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development. Build agents only Honeycomb can build. Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy. Extend the surface, and decide what's next. Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both. Define what "good" means for agents here. Set the bar: measurable against real evals, maintainable, and honest about their limits. Example projects Multiple agents collaborating on one shared Canvas investigation each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog). Auto-investigation the moment an SLO burn alert fires the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026). Skills that encode a team's domain expertise e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026). What you'll bring: AI and agent engineering experience. You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it. End-to-end ownership. On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering. Current judgment, not just past experience. You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today. Agent architecture depth. You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that. Product judgment. You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck. Even better Observability or developer-tools background. Engineers are your users; you'll ramp faster with fluency in that world, and the work is better. Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering. Base Salary based on level of experience $250,000 — $280,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. As an Account Manager, Brands at Sensor Tower, you’ll play a key role in managing the account renewal and growth of our customer base while working closely with Sensor Tower Customer Support as needed to ensure a positive customer experience. You’ll also be instrumental in helping to build our process around renewals management and advocate for process updates to improve operational efficiency. You will act as a trusted advisor to enterprise brand clients, ensuring they maximize the value of Sensor Tower’s market intelligence platform. By bridging commercial strategy with operational excellence, you will drive long-term retention, identify strategic expansion opportunities, and streamline our internal workflows. What you will do: - Manage a portfolio of businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth. - Oversee all assigned contract renewals to ensure timely and accurate execution - Accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction - Own contract processes, including renewal CTA management, quote creation, maintenance of Salesforce opportunity records, sending of order forms, forecasting renewals outcomes, and tracking progress of signature - Work with Customer Support team (where needed) to identify at-risk accounts and put together a strategy to secure the renewal, as needed - Partner with Customer support and Sales Ops to communicate challenges in our current renewal process and advocate for improvements to increase our operational efficiency - Identify opportunities to expand Sensor Towers footprint within an account as part of the renewal process - Build strong relationships with customers through a regular cadence of calls, face-to-face meetings and on-site visits where possible. Use these conversations to understand their priorities, demonstrate value, address objections and identify renewal and expansion opportunities. - Build account plans that identify renewal risk, stakeholder changes, product adoption gaps and opportunities for expansion well ahead of contract expiry. - Lead commercial negotiations with customers and their procurement and legal teams, including pricing, contract structure and multi-year agreements. - Develop relationships with decision-makers across multiple teams and regions within each account. - Translate customer goals into relevant use cases across Sensor Tower’s products, and partner with internal specialists on demonstrations, insights and custom data requirements. - Maintain an accurate renewal and expansion forecast, with clear next steps and escalation plans for at risk accounts. - Hold regular commercial reviews with key stakeholders to understand budget plans, confirm renewal timelines and build support for continued investment. Experience and skills that you can bring: - Must be wiling to work from our London office three days a week. - Experience in SaaS sales as an Account Executive or Account Manager. - Strong understanding of the SaaS industry and digital ecosystem. - Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base. - Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical. - Self-starting attitude and entrepreneurial spirit highly encouraged! - An eye for detail following the industry trends and interpreting these into day-to-day business impact. - Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day. - Experience managing complex SaaS renewals and expansions involving multiple stakeholders, products or regions. - Strong commercial judgement, including the ability to defend value, handle pricing objections and balance customer needs with revenue goals. - Confidence working with procurement and legal teams to move agreements through to signature. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Marketing Analytics Lead at Anthropic, you will own how we measure marketing. You'll build and run a single measurement framework that shows how marketing activity turns into pipeline, revenue, and product usage, and you'll make that framework something marketers and executives actually use to make decisions. As our marketing programs grow across enterprise and product-led motions, your work will determine whether we invest in what works. In this role, you'll own the marketing measurement framework end to end: the metric definitions, the data models behind them, the dashboards that surface them, and the insights they produce. This is a hands-on individual contributor role; data science and data engineering will support you, but you'll do the core work yourself. You'll partner closely with field marketing, partner marketing, campaign marketing, finance, sales strategy, sales development, data science, and data engineering to align on definitions and keep the whole organization working from one view of the funnel. Key responsibilities Own the marketing measurement framework that connects marketing activity to pipeline, revenue, and product usage Set the direction for the framework and extend it to programs it doesn't cover yet Define marketing metrics clearly and get cross-functional teams to agree on definitions early Build and maintain the data models that power marketing reporting Develop dashboards that marketers and executives rely on in their weekly reviews Teach marketers and executives how the metrics work, and keep teaching as the metrics evolve Lead adoption of the framework so that both marketing and executive teams use it as their shared source of truth Partner with finance, sales strategy, and sales development to connect marketing measurement to the broader revenue picture Find and share the insights nobody asked for, turning analysis into recommendations that change what we do Write analytical SQL on large datasets to answer questions about funnel performance and attribution Track framework gaps and data quality issues, and work with data engineering to resolve them Present findings to marketing leadership and executives in clear, decision-ready formats Minimum qualifications Have deep experience with marketing analytics, including lead funnels, attribution to enterprise pipeline, and product usage measurement Have designed metrics from scratch and know what makes a metric trusted and useful Can write analytical SQL on large datasets with confidence Have built data models in tools like dbt and dashboards that many people use daily Are comfortable setting direction without waiting for a plan to be handed to you Can turn vague questions into clear, measurable definitions Work well across functions and know how to get teams aligned on definitions before problems surface Enjoy teaching others how metrics work and helping non-technical audiences build data fluency Finish what you start, from first definition to adopted dashboard Are excited about Anthropic's mission to develop AI that is safe and beneficial Preferred qualifications Experience building marketing measurement for both enterprise sales-led and product-led growth motions Familiarity with marketing attribution models and their practical tradeoffs Experience presenting metrics and insights directly to executives and shaping how leadership reviews performance A background in data science, analytics engineering, or marketing operations Experience working with CRM and marketing automation data, such as Salesforce and related tooling Experience standing up a measurement practice where one didn't exist before Familiarity with how finance and sales strategy teams think about pipeline and forecasting The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you’ll: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Colombia while supporting the AMER time zone. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist 1 About the job At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio’s Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements. We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some experience in research and investigation skills and enjoys challenging and complex case work. Responsibilities In this role, you’ll: Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives. Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful. Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions. Resolve urgent issues impacting businesses, carriers and consumers worldwide. Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity. Provide support for customers by email, to ensure customers have an excellent experience with Twilio. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required. You have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications Experience working in a fast paced, ambiguous environment, with a strong bias for action You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with good organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Basic knowledge of Zendesk, Airtable, Looker or similar tools Basic understanding APIs and related technologies Background in telecommunications is desired. Location This role will be based remotely in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Colombia; San Jose, Costa Rica; Buenos Aires, Argentina; Tegucigalpa, Honduras; Mexico About the Role Want a role where you actually learn skills that matter? At H!KINEX, we help motivated people build real-world sales and communication skills while working with U.S.-based businesses. You don’t need sales experience - we’ll train you. What we’re looking for is curiosity, confidence, and the willingness to hear “no” and keep improving. As a Sales Account Executive, you’ll handle outbound calls, book meetings, and support early sales conversations. You’ll work closely with U.S. leaders, learn how professional sales works, and gain experience that builds confidence fast. This role is for people who want to grow, try something challenging, and build skills they can actually use long-term. Why You’ll Love Working Here You’ll get r eal training and mentorship , not just instructions You’ll work with U.S. companies and leaders, not simulated tasks You’ll build confidence in communication, persuasion, and professionalism You’ll see clear growth if you perform well You’ll be part of a team that supports learning, not perfection What You’ll Be Doing Make outbound and cold calls to start real conversations and book discovery or intro calls Use prospecting tools to find potential clients and set meetings with the right people Help build the sales pipeline by booking high-quality meetings for sales managers Learn how to clearly explain what we offer, understand what prospects need, and decide if it’s a good fit Work closely with sales, marketing, and support teams to test new messaging, campaigns, and outreach ideas Follow clear processes and standards so everyone stays aligned Jump in on special projects or new initiatives as the team grows—this role evolves with you What We’re Looking For Strong English communication skills and good comprehension No sales experience required - we’ll train you, as long as you understand what sales is and are comfortable making cold calls Willingness to hear “no,” learn from it, and keep improving Experience with outbound calls or U.S. clients is a plus, but not required Clear, confident communication with minimal filler words Ready to Apply? If you’re confident in English, open to learning, and excited to build real skills while working with U.S.-based teams, we’d love to hear from you. At H!KINEX, you’ll find a supportive, growth-focused environment where effort is noticed, feedback is real, and development actually happens. All while working remotely and collaborating with experienced leaders. Salary: $800 – $1,500 / month

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them. GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering. What You'll Do Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives. Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go. Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org. Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it. Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it. Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it. Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group. Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines. Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity. Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome. Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate. Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each. Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading. Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late. Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently. Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors. Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member. What You'll Bring 10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role. Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale. Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions. Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience. Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems. Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority. Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $349,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: United States What the Role Is As the CS Enablement Program Manager, you’ll be the business owner of the systems that make both our human agents and AI agents effective, starting with the quality and integrity of the knowledge they rely on. As a highly autonomous, high-judgment IC, you’ll build and continuously improve the knowledge base, SOPs, training, and AI-powered workflows that underpin Customer Support across Babylist and Babylist Health. You’ll bring deep operational rigor and a strong understanding of how AI is changing customer support—using the technology in your own work while designing systems that make it more effective across the organization. This is a greenfield opportunity to build the CS Enablement function at a tech-first consumer company: identifying where knowledge, policies, and workflows break down, and partnering across CS, BizOps Tech, Product, and Analytics to build a support system that gets smarter and more reliable as we scale. Who You Are Deep expertise in Support Operations, Enablement, or Knowledge Management : you've owned documentation, workflows, and operational strategy in high-volume environments. Can build and manage a knowledge base from scratch (Zendesk, Gladly, Help Scout, Notion, Guru, or similar), organizing content and maintaining accuracy at scale so both humans and AI systems can use it effectively. Can design for a hybrid AI-agent and human-agent support organization : structuring content for AI consumption, writing effective prompts, evaluating output quality, and calling the line between what's automated and what stays human-owned. Can write clear, usable SOPs for complex, multi-step, or edge-case scenarios, and know when to automate them instead. Can build and deliver training that actually changes how people work : onboarding, process rollouts, tool adoption, AI workflow enablement. Strong analytical instincts : you can read support data (ticket trends, contact drivers, resolution times) and turn it into decisions about what to fix, automate, or rebuild. Comfortable being the first person to do this job. This space doesn't have an established playbook in customer support yet, you'll be creating it. Effective cross-functional partner who can work with BizOps, Product, Analytics, and engineering-adjacent teams to drive real change, not just executing within your own lane. Demonstrated track record of using AI to do your own work better . At Babylist every team uses AI daily. You're already using it daily to move faster and improve your output, and have real opinions about when it works and when it doesn't. How You Will Make An Impact Build the CS Enablement program from the ground up: create the systems that keep agents (human and AI) current on knowledge base, training, and copilot content as product changes accelerate. Move support operations from AI-assisted to AI-native: rebuild workflows, documentation, and training so AI is the default operating model. Build and maintain the knowledge base that serves as the source of truth for both AI systems and human agents, structured for AI consumption and kept accurate as products and policies evolve. Close existing content gaps and continuously identify how to reduce unnecessary escalations and drive meaningful improvement in chatbot coverage and resolution rate. Lead the implementation of an AI copilot and bring usage to 90%+ of agent interactions by making the copilot genuinely useful (better source material, better prompt design). Build agent confidence through scalable training that teaches people when to trust AI, when to override it, and how to give feedback that improves it. Create SOPs for complex scenarios so cases get handled consistently, audit and streamline fragmented workflows, and design new processes with AI built in from the start. Partner with the CS Analyst to identify top contact drivers and documentation gaps, then act on them. Establish feedback loops with frontline agents so the system keeps improving instead of just when someone notices a problem. Why This Role You'd be defining a role that doesn't have a template yet. "AI-native CS enablement" isn't an established discipline in customer support. You won't be applying someone else's playbook, you'll be writing it. The foundation is still forming, and that's the opportunity. Most of the knowledge base, SOPs, and AI workflows don't exist yet, so the systems you build become how the org operates for years. You'll have real influence on the roadmap, not just execution against it. You're setting the agenda with BizOps Tech, Product, and Analytics on what gets fixed, automated, and rebuilt next. Your success is directly visible in the numbers that matter to the business : chatbot deflection, copilot adoption, CSAT. This isn't a support role in the background, it's core to how CS scales. About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $140,000 to $170,000 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers. Your Impact: Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact. Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance. Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy. Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed. Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes. Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value. Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions. Your Qualifications: 5+ years of relevant industry experience (engineering, technical leadership, and/or management). 3+ years of management experience, including leading cross‑functional teams. Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.). Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy. Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations. Experience with planning, prioritization, and execution of complex customer-facing projects. Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences. Experience in setting team goals and using metrics to manage and improve team performance. Strong track record in coaching, career development, and performance management. Proficiency with agile development practices and iterative delivery. Strong business and product sense: ability to connect technical work to customer value and company strategy. Standout Qualities: Demonstrated success hiring, developing, and retaining high‑performing engineers. Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders. Established practice of using data and analytics to make informed decisions and measure outcomes. Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints. Hands‑on use of AI/automation tools to streamline workflows and increase team productivity. Ability to influence without authority and build trust across engineering, product, design, and business stakeholders. Team Dynamics: You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader. Our Work Style: Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design. Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops). Emphasis on clear communication of plans, status, and risks to stakeholders. Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement. Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience. Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments. Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.