Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from Canada. Residents of Quebec are not eligible for this role.
The Opportunity
Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily.
This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency.
What You'll Be Doing
Agentic Systems & AI Infrastructure
Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams
Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs)
Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management
Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths
Systems Integration & Backend Services
Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools)
Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context
Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure
Automation & Workflow Enablement
Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes
Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards
Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently
We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards.
What Makes You a Great Fit
8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline
Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation
Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring
You diagnose business problems before writing code. You think in workflows and outcomes, not just functions.
Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run)
Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management
Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction
Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems
Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders
Bonus Points
Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector)
Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach)
Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces
Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks)
Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow)
Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment
Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA
In Canada, the base compensation range for this role is CAD 164,490
- CAD
197,389
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Canada (Remote); This is a remote opportunity and we are looking for candidates from Canada; Residents of Quebec are not eligible for this role
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
📈 FINANCE COMMUNITY AT ALAN
Finance & Strategy exists to enable better decisions, faster, at every level of the company, in a regulated, diverse and ever-changing business.
We succeed when ambitious goals become credible plans, when strategic bets are grounded in financial reality, and when the entire company (not just Finance!) speaks the language of performance.
We set the right ambition, we monitor whether we're getting there, and we raise our hand when something needs to change.
We are not record-keepers. We are builders, partners, and challengers. We are looking for people who want to build, support decision-making processes and challenge the status quo.
The core responsibilities of the Finance & Strategy community are:
- Strategy & Planning: steers Alan's financial performance through business planning, financial and operational monitoring, investor relations and financing
- Financial Reporting: is the steward of Alan's financial truth, ensuring that we produce accurate, timely financial data. It owns the reporting to all key stakeholders (board, leadership team, tax authorities, and regulators like the ACPR) and ensures that financial data is the single, uncontested source of truth for the company's performance
- Finance Data and Operations: Build and own the core finance data and tooling infrastructure (models, pipelines, and concepts that connect business operations to financial reality). This is where Finance meets product thinking
- Functional poles with end-to-end ownership of their domain: Treasury, Procurement, M&A
⭐️ THE INSURANCE CONTROLLER ROLE ⭐️
Our insurance scope is growing fast: more complex reinsurance treaties, prévoyance (disability and death cover) moving in-house, new products and markets. At the same time, Finance is taking over the Solvency 2 balance sheet, which will be audited from 2028.
We’re looking for a rigorous, ownership-driven insurance finance professional to own our prévoyance technical flows and the production of the Solvency 2 balance sheet. You’ll join the Financial Controlling team (within Financial Reporting) and act as the hub between Risk, Actuarial, Ops, Data and Strategy, as well as the main contact for our reinsurers and external auditors.
You’ll know these numbers inside out: how they’re produced, what business reality they reflect, and how to defend them to auditors, the ACPR and the Board. You read the source texts yourself (accounting rules, Solvency 2 regulation, treaty clauses), form your own view, and know when to escalate.
⭐️ WHAT YOU WILL DO ⭐️
- Prévoyance flows: own premiums, claims, technical provisions (mathematical and claims reserves) and related reinsurance, from P&L through balance sheet and cash
- Reinsurance accounting: manage reinsurance accounts, quarterly settlements and profit-sharing clauses, making sure the books reflect what our treaties actually say
- Solvency 2 balance sheet (solo and group): restate French GAAP to Solvency 2, challenge actuarial best estimates and risk margin, and track own funds quarter to quarter
- Regulatory reporting: prepare balance sheet and own-funds QRTs and write the balance-sheet section of the SFCR
- Audit readiness: be the single point of contact for auditors on Solvency 2, starting with the 2027 dry run, with documentation and controls always ready
- Monthly review: analyse and comment on your scope (P&L, balance sheet, variances, loss ratio and other insurance KPIs)
- Automation: turn manual computations into clear specs for our Finance Data team, and use data and AI to make closing faster and more reliable
- Business partnering: flag the accounting and solvency impact of new products, treaties or markets early and follow through to implementation
⭐️ WHAT WE’RE LOOKING FOR ⭐️
- At least 5 years in insurance accounting, ideally Big 4 insurance audit followed by finance or reporting at an insurer
- Strong command of French GAAP insurance accounting (technical provisions, reinsurance, insurance P&L)
- Hands-on experience with the Solvency 2 balance sheet and QRTs
- Strong analytical skills: reconciling large datasets, bridging French GAAP to Solvency 2, spotting inconsistencies; comfortable with SQL and AI tools
- Organised, rigorous and comfortable building structure from ambiguity; you close the loops and can explain technical topics to actuaries, auditors and non-finance stakeholders alike
- Fluent in English and French
Big pluses: prévoyance experience (long-term reserves, mortality/disability tables, profit-sharing), having built a Solvency 2 production process, actuarial knowledge, IFRS 17.
🌍 How we work
- Location: You must be legally eligible to work from France. The role is based in Paris.
- Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 Important note: we hire people, not roles.
- If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
- If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
- Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
You want to know more about Alan?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
- 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: AZ_Mesa_HQ
Position Overview
The Senior Director Total Rewards and Payroll is a hands-on, global leader responsible for the strategy, design, governance, and execution of Verra Mobility's executive and broad-based compensation, benefits, and payroll programs. Reporting to the SVP, General Counsel, Chief Compliance Officer, and Interim Head of HR, this leader advises executives, HR, and employees while leading a team that delivers competitive, cost-effective rewards and accurate, compliant payroll globally.
Essential Responsibilities
Total Rewards Strategy and Leadership
Develop and lead the global total rewards and payroll strategy and multi-year roadmap, building buy-in from executive leadership through execution.
Serve as trusted advisor to executive leadership and HRBPs; lead, coach, and develop the Total Rewards and Payroll team, building succession and capability.
Manage total rewards and payroll budgets, vendors, and consultants; partner with Finance on forecasting and cost management.
Establish streamlined processes, documentation, and governance that reflect business unit and country differences.
Lead change management and communications that build employee understanding of rewards programs.
Executive and Broad-Based Compensation
Partner with the third-party executive compensation consultant to design and govern executive compensation programs, including pay positioning, short- and long-term incentives, and peer group benchmarking; prepare Compensation Committee materials and analysis in partnership with Legal and Finance.
Oversee the global equity program, including grants, vesting, and administration with the external stock plan administrator.
Own global job architecture, salary structures and grade levels, and broad-based incentive plans.
Lead the annual merit, bonus, and equity cycle, competitive benchmarking, and salary survey participation.
Guide offers and job evaluations using market data and internal equity; advise on job descriptions and FLSA status in partnership with Legal.
Partner with HRBPs on organizational structure, spans, and layers.
Ensure compensation programs comply with federal, state, and international requirements, including pay transparency laws such as salary range disclosure and the EU Pay Transparency Directive, in partnership with Legal.
Benefits
Design and lead a cost-effective, competitive global benefits strategy covering health and welfare, 401(k), leave, voluntary benefits, and perks that strengthens attraction and retention.
Oversee the broker, carriers, and 401(k) providers, including renewals, cost management, invoice accuracy, HRIS carrier connections, and U.S. and global enrollment.
Ensure compliance with ACA, FMLA, COBRA, ERISA, HIPAA, and international requirements, including annual benefit and 401(k) plan filings.
Identify trends and regulatory changes to improve plan design and streamline administration.
Payroll
Own end-to-end global and U.S. payroll processes, systems, and controls, ensuring accurate and timely execution.
Ensure compliance with country, federal, state, and local payroll tax and wage laws.
Drive payroll optimization, automation, and integration with HRIS and Finance, including audit readiness.
Ensure accurate payroll treatment of incentives, equity, and benefit deductions in partnership with compensation and benefits.
Qualifications
Minimum 12 years of experience across compensation, benefits, and payroll, including at least 5 years leading teams and managing managers.
Demonstrated expertise in executive compensation, equity programs, and Compensation Committee reporting, as well as broad-based compensation design.
Proven experience leading global benefits and payroll operations in multiple countries; mergers and acquisitions experience preferred.
Thorough knowledge of federal, state, and international regulations, including FLSA, ACA, COBRA, HIPAA, ERISA, and FMLA.
Advanced Excel skills (pivot tables, formulas) and strong Microsoft Office skills required.
Technology industry or HR consulting experience preferred.
Bachelor's degree in Human Resources, Finance, Math, Business Management, or related field preferred; equivalent experience considered. Advanced degree a plus.
Certifications such as CCP, CEBS, CBP, SHRM-SCP, or SPHR strongly preferred; CPP or FPC a plus.
Strategic thinker with business acumen, executive presence, and excellent communication skills; able to influence senior leaders across levels and geographies.
Detail-oriented problem solver who manages multiple priorities, analyzes and presents complex data, and handles confidential information with integrity.
Works independently and collaboratively; accountable for results.
Workday experience preferred.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Sales and Trading team(s), working on real products and problems alongside the people building them. In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
This year, we’re adding a rotational element to our Sales and Trading internship, giving interns exposure across more than one area of the business. When you apply, you’ll be asked to rank your top three desk preferences. If we think you’re a great fit, we’ll be in touch and will let you know which seat you’re being considered for.
There will be internship opportunities across:
Franchise Trading
Principal Trading
Sales
Lending
On Chain Trading
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
Support Galaxy Trading through working on a variety of projects collaboratively and independently – past projects have concentrated on market/token analyses, scripting and automation, trading strategies, and operational support
Learn the scope of the products and tailored solutions offered to Galaxy clients
Help the sales team refine coverage models, automate workflows, and create product offering decks
Assist with the day-to-day processes of the team including (but not limited to) creating market color reports, prospecting new accounts and managing existing relationships, creating trade ideas and structuring trades
Grow your interest and knowledge of digital assets, DeFi, macro, derivatives and more
Pitch trades based on what you have learned on the desk
What We're Looking For:
General knowledge of the cryptocurrency ecosystem
Broad interest in Global Markets, Trading, Derivatives, Strategy and Business Development
Critical Thinking skills with a solutions-oriented mindset
Strong emotional intelligence and a comfort level communicating with others
Ability to multi-task quickly and efficiently
Proactive and entrepreneurial spirit
Knowledge of Python/SQL/Excel
Eligibility Requirements:
Undergraduate or master’s students graduating between December 2027 and June 2028
Eligible master’s students must have fewer than two years of relevant, full-time work experience
Students enrolled in PhD or JD programs are not eligible to apply
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industries
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary:
We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.
You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
• Prior experience with the QuickMAR software preferred.
• LTHC Industry and PCC Platform Experience (Preferred not required)
• Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required)
• 1-2 years previous work experience in a Customer Support Environment
•Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required)
•Strong understanding of clinical workflows and business processes in long-term care or medical facilities.
•Demonstrated problem-solving skills and ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude.
•Detail-oriented, analytical, patient, and an active listener.
•High level of customer focus and empathy.
•Experience collaborating with cross-functional technical teams.
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic tools used to resolve customer issues.
•Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT)
•Experience using Salesforce/Service Cloud or similar support platforms.
•Previous work experience in Clinical Administration or HealthTech (preferred but not required).
•Proven background in SaaS customer and technical support environments.
•Experience with Kibana and AppDynamics (preferred but not required).
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: Dallas, United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Boston, MA, United States, New York, NY, United States
Title of role: Senior Data Scientist
Location:
New York or Boston; Hybrid (2 days in the office required)
Approved Salary Range: 145k- 150k
About the Role
:
Rue Gilt Groupe is hiring a Senior Data Scientist to build and ship the personalization systems behind Rue La La, Gilt, and ShopSimon. You will own products end to end, not just the models behind them: from problem framing and success metrics through feature engineering, training, real-time serving, and monitoring, and see your work reach 50M+ members every day.
Flash sale off-price is one of the hardest settings in e-commerce for recommendations. Inventory is limited and short-lived, new products and boutiques launch daily, and cold start is the norm, not the edge case. If that sounds like a fun problem, we would like to talk.
Key Responsibilities:
Personalization at scale:
Ranking and recommendation models that power product discovery across boutiques, product pages, and our AI shopping assistant
Core algorithms:
Boutique sort, similar styles, complete the look, and real-time reranking that blends member intent with merchandising goals
Exploration and learning:
Contextual bandits and adaptive strategies that adjust the experience to how each member likes to shop
Product and model ownership:
Shape the roadmap and success metrics with Product, then build the production training and inference pipelines, batch and real-time, with the monitoring and reliability to match
Experimentation:
Design offline evaluation and online A/B tests, and turn results into clear decisions with Product and Merchandising
GenAI where it helps:
Use LLMs and embeddings where they improve recommendations, and expose models as tools the shopping assistant can call
Cross-functional impact:
Partner with engineering, product, marketing, and merchandising teams, and present your work to leadership
Experience and Background Needed
:
Contextual bandits, reinforcement learning, or cold-start techniques
Embeddings, two-tower or sequence models, and vector search
Databricks (MLflow, Unity Catalog, Model Serving) or GCP (Gemini Enterprise Platform)
Production LLM for inference, RAG, evaluation, or agent tool calling
E-commerce, retail, or fashion experience
Deriving insights from complex data through analysis and modeling
Our Stack:
Databricks, Python, SQL, Spark, PyTorch, GCP (Gemini Enterprise Platform), and AWS.
About the AI & Data Science Team
We are a small, senior team that owns the product, the science, and the production systems. There is no handoff between deciding what to build, building the model, and shipping it, so you carry your work from idea to launch. You will have the freedom to try new techniques, the data to test them, and a direct line from your work to member experience and revenue.
What Our Team Offers
Working at RGG is more than just a job; it’s an opportunity to join a mission-driven team that values Innovation and Impact. We are committed to supporting our employees' success and well-being:
Comprehensive Coverage:
Robust health, dental, and vision insurance effective on the date of hire.
Time & Flexibility:
Generous Flex Time Off (FTO) and flexible remote/hybrid work options that support a healthy work-life balance.
Culture:
A supportive, inclusive culture that encourages innovation, safety, and creative risk-taking.
Community:
Paid volunteer opportunities and regular DEI celebrations to foster a strong sense of community and collaboration.
Impact:
The chance to make a real, measurable impact at a mission-driven, fast-growing company poised for major expansion.
We encourage you to apply
Even if you don’t meet every single qualification, we’d still love to hear from you. We value passion, curiosity, and a commitment to learning as much as experience. We celebrate diverse perspectives and strive to create an inclusive environment for all our Associates.
Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis.
This position is not eligible for visa sponsorship now or in the future
. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it.
Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows.
The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.
About the role:
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll:
- Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS.
- Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on.
- Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency.
- Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy.
- Lead projects from design through launch that move team and engineering org goals.
- Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team.
- Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work.
- Help the team build reliable systems.
ABOUT YOU
Requirements:
- BA/BS degree or equivalent experience
- Business-level fluency to read, write and speak in English
You’ll thrive as a Senior Infrastructure/SRE Engineer if you:
- Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems.
- Have deep hands-on experience with AWS and a clear view of what good cloud operations look like.
- Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles.
- Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning.
- Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services.
- Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable.
- Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets.
- Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure.
It would be a bonus if you had even one of the following:
- Experience with Apache Spark, Airflow, or TensorFlow.
- Familiarity with Kafka or other event streaming platforms.
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHAT YOU’LL DO:
Analyze insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures
Implement post-close insurance strategies, including entity additions/removals, coverage restructuring, policy endorsements, and tail/run-off coverage placement
Serve as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives
Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated risk and insurance solutions aligned with transaction objectives
Serve as the primary point of contact for clients, delivering expert guidance on risk management, coverage structure, and compliance requirements
WHAT YOU’LL BRING:
Bachelor’s degree with a minimum of 5+ years of client service, or High School degree with a minimum of 7 years of client service
Team-oriented self-starter, with the ability to organize, prioritize, monitor, control workflow deadlines, and be flexible
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Adaptability and resilience in managing shifting priorities
A collaborative mindset to work with teams across EPIC
Insurance technical skills; ability to apply knowledge of coverage forms in analysis, identification of coverage gaps, and ongoing coverage consultation
Receptive to feedback; critical thinking and problem-solving skills; high adaptability
Ability to work well under pressure with attention to details
Strong verbal and written communication skills and analytical abilities
Property and Casualty Insurance License
Insurance Designation(s) preferred
Proficiency in Microsoft Office
Experience with agency management systems such as Sagitta, ImageRight, etc
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.
You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.
This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.
We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.
If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.
THE OPPORTUNITY
- Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome.
- Take products from zero to one, turning an early idea or a rough problem space into something real that people use.
- Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.
- Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief.
- Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems.
- Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.
- Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.
- Prototype fast to make ideas tangible, test them and learn, then move on to the next one.
- Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.
- Hold a high bar for craft and user experience in everything you ship.
WHAT YOU BRING
- 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact.
- A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end.
- World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change.
- Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable.
- Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance.
- Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly.
- Experience influencing product strategy and cross-functional decision-making.
- Strong systems thinking, with the ability to create coherent, scalable experiences from scratch.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.
You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.
This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.
We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.
If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.
THE OPPORTUNITY
- Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome.
- Take products from zero to one, turning an early idea or a rough problem space into something real that people use.
- Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.
- Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief.
- Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems.
- Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.
- Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.
- Prototype fast to make ideas tangible, test them and learn, then move on to the next one.
- Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.
- Hold a high bar for craft and user experience in everything you ship.
WHAT YOU BRING
- 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact.
- A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end.
- World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change.
- Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable.
- Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance.
- Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly.
- Experience influencing product strategy and cross-functional decision-making.
- Strong systems thinking, with the ability to create coherent, scalable experiences from scratch.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Montreal, QC, Canada; Toronto, ON, Canada; Vancouver, BC, Canada
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The role
You'll design across the whole Casino mix: campaign visuals, promotional, CRM, in-product, paid and OOH, at a standard that exceeds anything in the category, and at a pace that keeps a fast calendar moving.
You'll work from the Casino design system and you'll make it better. We want your view on how it could work harder for the whole team.
What you’ll do
Design across push, email, in-app messaging, content cards, bottom sheets, promo cards, details pages, paid social, OOH and video.
Take briefs from concept through to final, spec-correct delivery.
Build and improve components, templates and usage guidance in the design system.
Work alongside creatives, motion designers and creative ops on shared projects.
Hand off clean files: correct naming, sensible versioning, layers someone else can open.
Build legal, regulatory and responsible gaming requirements into your work from the start, so it arrives at review, ready to go.
What you bring
5+ years in a design role in an agency or in-house studio.
A portfolio strong across digital and campaign design, with evidence of both conceptual pieces and high-volume work.
Expert-level Figma and strong Adobe Creative Suite (Photoshop, Illustrator, InDesign).
Excellent typography, hierarchy and layout, including at small sizes or a busy social feed.
Speed and accuracy together: you can move fast and get it right.
The ability to take direction, sharpen the work and keep moving.
Bonus points
iGaming, sports betting or entertainment experience.
High-volume CRM or lifecycle design experience.
Motion or 3D capability.
Your first 90 days
You'll learn the brand and the system, ship live work across all channels, and bring us one idea for making how we design even better.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Toledo, Ohio
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Are you an experienced RN and nursing educator looking for meaningful, flexible contract work? Stepful is seeking a Clinical Instructor to guide practical nursing students through in-person clinical rotations in the Toledo, Ohio area — and we’d love to connect with you.
Stepful operates a Board of Nursing–approved Practical Nursing program https://www.stepful.com/for-employers/pn with a mission to make nursing careers accessible to working adults who wouldn’t otherwise have a path in. Our students are motivated, hardworking, and counting on great clinical educators to help them cross the finish line into licensure and practice.
As a Clinical Instructor, you’ll supervise students during hands-on clinical rotations at our partner healthcare facility in Toledo, putting your nursing expertise to work in a way that’s genuinely impactful — one student at a time.
Schedule & Logistics:
This position will be responsible for teaching both virtual didactic courses as well as in-person clinicals. Clinical sessions take place on Friday, Saturdays, and/or Sundays in the Toledo, OG area. Hours are aligned to program rotation schedules. Hours will vary based on the number of courses taught.
For instructors outside the Toledo area, travel, lodging, and per diem support may be provided — so don’t count yourself out just because you’re not local.
What you’ll do:
- Lead and supervise in-person clinical rotations at partner healthcare facilities in the Toledo, Ohio area (mainly on Fridays, Saturdays, and/or Sundays)
- Deliver curriculum content, answer student questions, and provide timely feedback
- Act as a subject matter expert in practical nursing education
- Foster a positive and supportive learning environment for students
What you’ll bring:
- 2+ years of experience as faculty in an RN or LPN education program
- 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration
- Bachelor’s degree in Nursing (BSN)
- Active, unencumbered Ohio RN license
- Ability to collaborate effectively with faculty, staff, students, and external partners
Bonus points if:
- You have specialty experience in maternal health and pediatrics
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview
Benefits and Compensation:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $80,000 - $95,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist
About the job
This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks.
When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform.
This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white.
We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication.
Responsibilities
In this role, you’ll:
Investigate potential violations:
Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk.
Stop bad actors before they cause harm:
You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts.
Communicate directly with customers:
A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated.
Analyze trends and prevent future abuse:
Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform.
Work with data:
You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.
Support global impact:
The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally.
Prioritize clarity and accuracy:
Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data
You are detail-oriented with good organizational skills and comfortable with ambiguity
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust
You have the ability to make sound decisions in a fast paced environment
You have good time management and organizational skills and are comfortable working under pressure
Excellent written communication skills in English
Desired:
Basic knowledge of using spreadsheets including formulas.
Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications.
1-2 years experience working in a queue based environment triaging and resolving tickets.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an experienced full-stack Documentation Platform Engineer to evolve our
documentation
site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers.
You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed.
Key Responsibilities
Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features.
Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly.
Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform.
Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production.
Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly.
Work with open source contributors through GitHub discussions, issues, and pull requests.
Monitor the platform's performance and maintain scalability for millions of visitors per month.
Stay ahead of documentation trends through research, experimentation, and measuring results.
What We Are Looking For
You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools.
You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth.
You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git,
You are comfortable with modern HTML and CSS and can implement designs provided by others.
You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors.
You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish.
Nice to Have
You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests.
You understand how LLMs consume and interact with documentation.
You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$163,000
—
$204,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We're looking for an experienced full-stack Documentation Platform Engineer to evolve our
documentation
site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers.
You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed.
Key Responsibilities
Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features.
Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly.
Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform.
Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production.
Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly.
Work with open source contributors through GitHub discussions, issues, and pull requests.
Monitor the platform's performance and maintain scalability for millions of visitors per month.
Stay ahead of documentation trends through research, experimentation, and measuring results.
What We Are Looking For
You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools.
You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth.
You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git,
You are comfortable with modern HTML and CSS and can implement designs provided by others.
You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors.
You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish.
Nice to Have
You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests.
You understand how LLMs consume and interact with documentation.
You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$218,420
—
$273,360 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: London
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.
The Network Operations team provides 24/7 support for the global network infrastructure supporting QRT’s research, trading and business activities. As Network Operations Lead for EMEA and America, you will combine hands-on technical leadership with people management, working with engineers, connectivity providers and business stakeholders to maintain reliable services and improve operational performance.
Your future role within QRT:
Regional Team Leadership
Lead, manage, and develop the regional Network Operations team.
Provide day-to-day management, giving technical and process guidance to engineers.
Ensure appropriate regional coverage, handover quality, rota management, and operational readiness.
Build a culture of ownership, accountability, collaboration, and continuous improvement.
Act as the regional escalation point for operational issues, people matters, and service risks.
Support hiring, onboarding, training and development of regional Network Operations engineers as the team expands.
Own regional vendor and connectivity-provider escalation processes, ensuring outages, RFOs, recurring issues and service-performance concerns are reviewed and driven to improvement.
Global Collaboration
Work closely with the Global Network Operations Lead and peer Regional Lead to ensure consistent global standards.
Support follow-the-sun operational processes across APAC, EMEA, and other regions.
Represent regional Network Operations in meetings with Infrastructure, Engineering, Trading, Security, and other internal teams.
Ensure regional issues, risks, resourcing needs, and service improvements are clearly communicated to global leadership.
Operational Oversight
Lead regional response for network incidents, ensuring timely escalation, coordination, and stakeholder communication.
Be accountable for the quality, timeliness and effectiveness of regional incident triage, escalation, resolution and prevention.
Support engineers during complex or high-priority incidents, coordinating with SMEs, vendors, and global teams as required
Manage operational BAU activities and out-of-hours network changes
Review service performance and identify opportunities to improve operational processes, tooling and provider performance
Maintain operational discipline around ticket quality, change controls, incident updates, and documentation.
Reliability, Monitoring and Automation
Drive modern monitoring techniques and tooling to detect, investigate, and respond to incidents quickly.
Promote proactive detection of potential incidents through monitoring, alert review, trend analysis, and service health reporting.
Identify opportunities to improve alert quality, reduce noise, automate repetitive tasks, and improve operational efficiency.
Work with the team as well as engineering and automation teams to mature Network Operations practices.
Establish and maintain clear SLIs, SLOs and operational KPIs for network services, using them to drive prioritisation, risk reduction and continuous improvement.
Maintain and improve runbooks, knowledge articles, troubleshooting guides and operational documentation to enable faster and more consistent incident resolution.
Your Present Skillset
Experience leading or supervising a Network Operations, NOC, infrastructure support, or similar technical operations team.
Strong people-management skills, including coaching, performance management, workload planning, and team development.
Ability to lead during high-pressure incidents and coordinate across multiple technical teams.
Strong stakeholder-management and communication skills.
Experience managing operational rotas, handovers, escalations, and out-of-hours support models.
Comfortable working in a global, follow-the-sun environment.
Experience supporting complex environments such as low-latency trading, high-performance compute, global WAN, or other business-critical infrastructure.
A networking background supported by relevant certifications, academic qualifications or equivalent practical experience
Working Pattern:
This role operates within a global Network Operations team. Participation in on-call, out-of-hours escalation, maintenance windows, and major incident response will be required, consistent with the operational nature of the team
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
_______________________________________________________________________
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
ГибридParis, France
seniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоDallas, United States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
seniorBoston, MA, United States, New York, NY, United States
УдалённоseniorArgentina
География найма не уточнена
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorMontreal, QC, Canada; Toronto, ON, Canada; Vancouver, BC, Canada