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Location: Seoul, South Korea About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Key responsibilities Partner with account executives across South Korea to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers across South Korea throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences across South Korea. You will need to be able to run the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers across South Korea integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns Minimum qualifications Experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Native-level Korean fluency and business-level English required Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Preferred qualifications 5+ years of relevant experience Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. As a Senior Copywriter on our brand creative team you’ll craft compelling and impactful copy that brings our brand to life across all channels. Your work will engage and inspire our global community, helping users understand and embrace Phantom the next generation of digital finance. This is a general opening, based on your fit and marketing experience you could be working on projects across product, partnerships, brand, content, influencer, and experiential marketing. There will be a lot of space to conceive, own and drive initiatives with 20M+ monthly active users, Phantom is a rare opportunity to impact the experience of people at scale. RESPONSIBILITIES - Lead creative development of impactful copy, concepts, and campaigns across both product and brand marketing, ensuring alignment with our brand voice, tone, and creative direction. - Create high-quality marketing copy for all digital channels including website, email, social media, push notifications, in-app communications, blogs, newsletters, and press releases. - Generate innovative content ideas and conceptualize creative campaigns that drive brand engagement and align with business goals, ensuring that each piece of content is strategically designed to capture attention and deliver measurable impact across all channels. - Ensure brand consistency by maintaining our tone of voice across all communications, fostering a cohesive and unified user experience. - Oversee quality control to ensure messaging meets the highest standards, and optimize processes for efficiency and productivity to meet company-wide copy needs. - Collaborate with cross-functional teams (including product, design, and engineering) to develop narratives that engage audiences and align with Phantom’s broader strategic vision. - Stay up-to-date with industry trends, audience insights, and competitive landscape to ensure our messaging stays relevant, fresh, and innovative. - Use data-driven insights to optimize copy performance and refine messaging, ensuring maximum impact and user engagement. - Adapt quickly to changes in business needs and audience preferences, ensuring the copy reflects evolving trends and demands. QUALIFICATIONS - 5+ years of experience as a Copywriter or in a similar creative role, with a strong portfolio that demonstrates excellence in writing for digital marketing and brand communications. - Exceptional writing and editing skills with a keen eye for detail, tone, and voice. - Strong ability to adapt copy across different formats while maintaining consistency. - Excellent communication and storytelling abilities to convey product benefits effectively - Understanding of marketing principles and digital marketing tactics - Familiarity with data analytics tools and performance metrics to refine messaging. - Experience in the cryptocurrency, fintech, or tech industry is a plus, but not required. - A passion for creativity and innovation, with a solid understanding of how compelling storytelling drives engagement and action. - Proven ability to influence cross-functional teams without formal authority The target base salary for this role will range between $140,000 to $188,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.     Why This Role Is Important to Arcadia Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions. On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base. On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement. We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative,  a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions. The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests. What Success Looks Like In 3 months Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders  In 6 months Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting Be a credible, independent presence in front of the customers or partners tied to your engagement Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement In 12 months      Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work  Actively identify and pursue opportunities for automation, scalability, and reuse across your work Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading What You'll Be Doing Technical Analytical Delivery Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments) For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership Build dashboards, provider scorecards, registries, self-service reporting tools, benchmarking views, and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own Program and Project Management Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage Lead cross-functional analytic initiatives that span multiple teams or engagements Customer and Cross-Functional Partnership Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly Partner with Customer Management, Growth, Product, Technical Operations, and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product , rather than defaulting to whatever's asked Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications Team Contribution Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out What You'll Bring Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it Healthcare data experience — claims and/or clinical data, with value-based care familiarity Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight Comfortable adopting AI tooling as a standard part of an analytical workflow For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat. Would Love For You To Have Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap Dashboarding experience — QuickSight or a comparable BI tool Enough quantitative/ML fluency to build models and hand them to a Data Science team for training Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc. Direct experience with clinical quality or accreditation registries Prior experience with state Medicaid programs or similar large government health programs Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account Experience working within a prime contractor or partner structure on shared delivery Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence Experience with data governance or data-product/monetization considerations Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process. What You'll Get Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science Employee driven programs and initiatives for personal and professional development A flexible, remote-friendly company with personality and heart Competitive compensation and strong benefits, including Flexible Time Off The opportunity to: Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve Senior Analyst: $125,000 – $145,000 a year Lead Analyst: $145,000 – $170,000 a year About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Montréal We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Join Hasbro as a Systems Specialist for a maternity leave replacement (12 months) and become an integral part of our innovative team in Longueuil, QC, Canada. This outstanding opportunity will enable you to work on developing, improving, testing, and maintaining the system environments that support our creative and product development. You’ll work closely with experienced professionals to ensure our systems operate flawlessly and efficiently! What You Will Perform as a Systems Specialist: Develop, improve, and test automated workflows supporting the development of products, digital, and printed assets. Support User-Acceptance-Testing of new or updated workflows by fixing errors and implementing testers’ change requests. Propose and build solutions to help systems’ day-to-day users manage their workload and measure their performance through data dashboards. Build searches to pull data from systems to support reports developed or used by day-to-day users and Data Analysts. Develop training materials and conduct training sessions for new system users. Collaborate with Digital Content Specialists to define and apply conventions and guidelines for maintaining an organized and secure systems environment. Identify new system features to improve day-to-day users’ efficiency and share with Process Managers and Digital Content Specialists. What You Will Bring: Excellent analytical skills and ability to solve problems. Ability to understand complex processes and transform them into automated workflows. Organizational skills with high attention to detail. Ability to manage work under stress and meet tight deadlines. Autonomous, self-motivated, and innovative demeanour. Good communication and interpersonal skills. A Bachelor’s degree in computer science or a related field, or equivalent experience. Demonstrated ability working with information or automated workflow platforms such as Esko WebCenter, Adobe Workfront, Monday.com, Power BI, Power Automate. Demonstrated ability with product/creative development processes of consumer products. Nice to Have: Knowledge of Java scripting. Hasbro’s world-class brands and talented people are our greatest assets. One of the ways we invest in you is through a competitive and contemporary benefits package. Your particular benefits package will depend on your position, employment status, location, local legal requirements, and years with the company. Here’s a look at what your benefits package may include: Medical, Dental, Life Insurance, Health Care Spending Account, Disability Insurance, Wellness Subsidy, Paid Vacation Time and holidays, Generous RRSP match, Parental Leave Top-Up, Team Hasbro Volunteer Program, Employee Giving and Matching Gifts Programs, Toy Discounts and more! Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Priority application deadline: Applications will be reviewed on a rolling basis. Early applications are heavily encouraged. We’re growing at incredible speed, and expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. We’re hiring a Chief Technology Officer to lead the building and rebuilding of the technology, systems and ways of working that will enable a sustained $5B+ p/a operation. You will build software that safely and securely moves billions of dollars to millions of vulnerable people in some of the poorest and highest need parts of the world. This will require applying excellent engineering, team building and organizational judgment to complex, high-stakes operations: identity and fraud management, machine learning on large but imperfect datasets (cell phone data, satellite imagery, government registries), mobile money integrations, low-connectivity environments, rapidly evolving requirements all in diverse regulatory environments and country contexts. You’ll need to keep our legacy technology stack stable and performant, while in parallel building new systems from the ground up for our next level of scale. You will lead engineering, data, security and enterprise technology – with a small, mighty and rapidly growing engineering team of ~15, and the expectation that this can at least double to ~30 in the next 12 months if you want it to. You’ll report to a CEO with deep experience running technology companies, and partner with our VP Product. This role is remote, with working hours between US Eastern Time and East African Time, and some preference for candidates in our office hubs of New York, London, or Nairobi. What we’re looking for: An exceptional hirer, manager and organizer of technical talent. Proven record identifying, hiring, developing and retaining excellent engineers and engineering leaders, and creating team processes that consistently deliver software with quality and velocity. Deep technical judgment, applied close to the work. You can evaluate major designs, pressure-test architecture and build-vs-buy decisions, and recognize when a team is heading the wrong way, without becoming the primary implementer. Low-ego: you’ll investigate a problem yourself when that’s what the situation requires. Business judgment and decisiveness under ambiguity. You’re not just a technical leader, you’re also a business executive. You understand the business, are a strong cross-functional partner, and have a history of good judgment when navigating tradeoffs of long vs. short term, speed, reliability, security, flexibility, cost, technical quality, and user impact. AI first. You have a point of view on where AI meaningfully changes engineering productivity and organizational capability, and you’ve moved a team from experimentation to real, measured use. You can set the tools, culture, goals, and guardrails that leverage the opportunities and mitigate the risks of an AI first engineering culture. Embody and set an example for GD values. We take our values incredibly seriously, and expect our leaders to embody, nurture, and promote them in the way they work and the teams they build. Advantages, not requirements. Experience in an operationally complex or regulated domain (fintech, payments, humanitarian response, global development); systems involving financial controls, fraud risk, identity, or sensitive recipient data; operating across multiple countries, particularly lower-income or infrastructure-constrained ones; leading both modern product engineering and enterprise technology. What you’ll do Define our technology vision and target stack. Own the technical strategy for technology-first delivery at $5B+/year: architecture, platforms, build-vs-buy, and what we retire. Work with executive, product, finance, risk, and data leaders to turn program and product strategy into a sequenced, credible portfolio of technical investments. Balance a demanding portfolio. You'll manage six workstreams that all matter and won't all move at once: (1) building our new cash delivery stack (remote-first verification, fraud prevention, massive volume) (2) stabilizing our legacy stack until switchover, then managing the migration; (3) donor-facing fundraising products; (4) our global emergency cash system (and eventual white-labelling of that product); (5) enterprise technology; (6) internal tooling, platform, and cybersecurity. Deciding sequencing and staffing across these (and saying "not yet" credibly) is the job. Build and grow an exceptional technology organization. Recruit outstanding engineering and technology talent, design the org GiveDirectly needs at its next stage of scale (engineering, product, data, security, infrastructure, enterprise systems), and create the accountability, decision rights, and career paths to sustain high talent density. Grow the engineering team from 15 to ~30 with a lean but durable management structure. Own the technical direction and quality bar. Guide consequential decisions on integrations, data, security, reliability, and technical debt. Ensure our systems can safely support a major increase in transaction volume, geographic reach, and organizational dependence on technology. Set a pragmatic quality bar appropriate to high-stakes financial delivery while preserving speed. Lead across organizational boundaries. Serve as a member of GiveDirectly’s executive team, reporting to the CEO and bringing technology into major strategic and operating decisions. Help non-technical leaders understand technical constraints and costs, build credibility with country and functional leaders by understanding their realities, and force clarity when priorities, ownership, or tradeoffs are ambiguous. Travel. Approximately 4–6 trips per year, including visits to GiveDirectly countries of operation. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy so pay is consistent across comparable roles. Total Compensation (US) of $366,000 – $518,000 comprised of: Base Salary: $300,000 – $375,000 Bonus: $45,000-$112,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process) Annual Benefits Stipend: ~$21,000 Total Compensation (UK) of £225,000 – £317,000 comprised of: Base Salary: £193,400 – £241,700 Bonus: £29,000 – £72,500 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process) Annual Benefits Stipend: £2,760 Total Compensation (Kenya) of $333,000 – $467,000 comprised of: Base Salary: $282,500 – $353,100 Bonus: $42,000 – $106,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process) Annual Benefits Stipend: $8,453 If you are not based in one of the countries listed above, we will share an estimated salary benchmark for the country you are based in during the hiring process. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia At Arcadia, the Enterprise Implementation Manager (EIM) is the customer's primary point of accountability from contract signature through the life of the relationship. The EIM manages a portfolio of enterprise accounts, leading each customer through onboarding and the technical work required to bring them live — including project managing new data connector builds — but the role exists to protect and grow the value the customer realizes from Arcadia's platform. EIMs proactively build the client relationship, drive adoption, resolve risk before it threatens retention, and act as the customer's trusted advisor long after go-live, ensuring customer value is clearly tracked & regularly reviewed. The ideal candidate is a relationship-first operator: someone who can run a technical delivery workstream competently, but who is just as comfortable owning a client conversation, coaching a teammate, or spotting an account risk before it becomes a retention problem. What Success Looks Like In 3 months Complete onboarding and current product and enablement certifications; build a working understanding of the platform, data model, and Arcadia's customer success playbooks. The optional Arcadia Certified Professional program is available for continued growth. Shadow tactical client touchpoints and status conversations to learn how EIMs build trust and manage expectations across a client relationship Take ownership of a defined workstream — for example, project managing a new data connector build — with support from your manager and technical partners In 6 months Independently manage cross-team workflows (data integration, configuration, connector builds) while keeping priorities visible and surfacing risk early Lead tactical client conversations and standing touchpoints, delivering clear, timely updates that keep stakeholders aligned and confident Proactively identify and escalate delivery or account risk, applying established playbooks to resolve issues efficiently and maintain momentum Begin building trusted relationships with client stakeholders, understanding their unique technical and business priorities Contribute to Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), or steering committees for your accounts, and become fluent in maintaining account health scores in Planhat Build fluency with Arcadia's customer feedback channels, including the Customer Satisfaction Score (CSAT), as part of engaging your accounts In 12 months Own a portfolio of enterprise accounts as the primary point of contact — coordinating delivery, connector project management, and ongoing value acceleration & account health under one roof Drive accountability for on-time, high-quality delivery of commitments, from new data connector implementations to platform adoption milestones Independently lead recurring QBRs, EBRs, or steering committees, and own the Planhat health score and NPS trajectory for your portfolio, working toward a consistently green status Partner effectively with the Customer Growth and Retention (CGR) team on renewal and expansion conversations, providing account context and continuity while CGR owns the commercial process Identify and document process or value improvements, contributing refinements that strengthen delivery consistency and customer outcomes Share lessons learned and best practices with peers, informally mentoring newer EIMs and Project Associates What You'll Be Doing Customer Relationship & Trust Own a portfolio of enterprise accounts, serving as the customer's primary point of contact throughout the engagement. Lead tactical status conversations and standing project meetings, delivering clear, timely updates on progress, risk, and next steps. Facilitate regular touchpoints to align priorities, answer client questions, and maintain stakeholder trust. Prepare accurate, client-ready documentation and materials that support transparent communication. Account Health & Governance Serve as the customer's primary point of accountability for delivery outcomes and overall account health across your portfolio. Lead recurring QBRs, EBRs, or steering committees with client leadership, tying progress to shared goals, ROI, and next steps. Maintain each account's health score in Planhat, incorporating usage, engagement, and other signals; own the goal of moving accounts toward a consistently green status. Contribute to your segment's (Core, Enterprise, or National) Net Promoter Score (NPS), which factors into incentive compensation at the segment level rather than by individual account. Build fluency with Arcadia's customer feedback channels — including CSAT — as part of the company's growing Voice-of-Customer program. Partner with the CGR team on renewal and expansion conversations, providing account context, continuity, and delivery insight; CGR owns the commercial renewal and upsell process. Proactively identify and escalate delivery and account risk; apply established playbooks to resolve issues efficiently. Maintain project and account momentum through consistent follow-through and clear ownership of open items. Drive accountability for commitments by managing dependencies and communicating progress across all workstreams. Implementation & Data Connector Project Management Project-manage new data connector builds and platform configuration workstreams from kickoff through validation and go-live. Ensure smooth data orchestration through configuration validation, and maintain detailed documentation of process flows and integrations. Partner cross-functionally with Data & Health Platform (DHP) teams and engineering to resolve data alignment issues and strengthen reporting reliability. Cross-Functional Coordination Manage workflows to maintain alignment and efficiency across internal teams, third parties, and the client. Coordinate delivery activities and track interdependencies so priorities stay visible and risks surface early. Ensure project team collaboration and escalate promptly if a workstream is tracking behind. Value Realization & Continuous Improvement Identify and document process or workflow enhancements that improve customer outcomes and internal efficiency. Contribute to continuous improvement by sharing refinements and strengthening knowledge capture across projects. Connect delivery and account activities to the customer's broader adoption and value-realization goals. Coaching & Knowledge Sharing Share lessons learned and best practices from client engagements with peers and newer team members. Apply feedback to continuously refine your own skills and performance, modeling a growth mindset for the team. AI & Technology Fluency Thoughtfully leverage AI and emerging technologies to improve outcomes, increase efficiency, and enhance decision-making across your portfolio — for example, in health-score analysis, QBR preparation, and account documentation. Apply sound judgment around risk, privacy, security, and quality when using AI tools, and continuously build fluency in evolving practices. What You'll Bring Bachelor's degree in a related field. At least 3 years leading account implementation and customer success processes in software/technology, ideally in healthcare, with claims and clinical data integration experience. In-depth knowledge of project management & customer success principles, tools, and methods; ability to identify and mitigate project- and account-level risk. Extensive healthcare industry experience, including population health and value-based care; ability to master Arcadia's solutions, client strategic context, and industry trends well enough to advise clients as a trusted partner. Demonstrated ability to own a portfolio of client relationships over time — not just a project — including retention-oriented communication and stakeholder management. Willingness and ability to travel to client sites, executive business reviews, and industry conferences — typically quarterly, with increased frequency depending on client activity and event schedules. Would Love for You to Have Excellent presentation and communication skills, including the ability to build client-ready materials in PowerPoint, Excel, and Word, and lead meetings with executive, operational, clinical, and technical stakeholders. Experience with customer health/success platforms (e.g., Planhat) and account health-scoring methodologies. Experience partnering with a growth, renewal, or account management team on commercial conversations without owning the commercial process directly. Strong problem-solving, interpersonal, and organizational skills. A team-first attitude and the ability to foster collaboration within and across project teams, including remote teams. Experience coaching or informally mentoring less experienced teammates. What You'll Get Competitive compensation and strong benefits, including Flexible Time Off Employee-driven programs and initiatives for personal and professional development. Membership in the talented, energized, diverse, and purpose-driven Arcadian Community Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.   Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.   This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Team Description The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. Summary As a Senior Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on strategic accounts, mentor peers, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. WHAT WE’RE LOOKING FOR - 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. - Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey. - Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. - Experience driving customer adoption, expansion, or renewal through proactive technical engagement. - Strong understanding of modern security frameworks SOC 2, ISO 27001, and GDPR) and identity protocols (e.g. SSO-SAML/OIDC, SCIM). - Advanced real-world experience with various SaaS products and cloud-based infrastructure, Docker, Kubernetes, and command-line interfaces to name a few. - Previously working in or adjacent experience to the DevOps space. - Experience working directly with scripting/automation or software development. - The ability to take on new technologies with the challenges they bring and quickly become a subject matter expert for the rest of your team. - Ability to work independently in a remote-first environment, while collaborating cross-functionally. - Familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. - Experience mentoring peers, shaping enablement, and improving customer lifecycle processes. - Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What You Can Expect - Own post-sale technical relationships, guiding customers from onboarding through adoption and renewal. - Lead technical implementation, including integrations, configuration, and security reviews. - Act as the technical advisor for assigned accounts, ensuring customers are set up for long-term success. - Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value. - Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. - Represent the customer voice internally by sharing feedback with Product, Marketing, and Support. - Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact. - Mentor junior team members, contribute to enablement, and shape scalable processes. - Act as an escalation point for complex technical challenges and strategic accounts. - Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). Success looks like: - Customers achieving full technical implementation within target timelines. - Increased adoption of integrations (EPM (SSO, SCIM), EPM Dev Tools, SaaS Manager, Device Trust, Privileged Access). - Positive customer feedback and renewal growth driven by proactive technical guidance. - Mentoring peers and helping mature TAM processes for scale.   USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Engineer on our Enterprise team, your role is to guide some of Germany's largest businesses to the frontier of AI and help them deploy Claude into their operations, their products, and their ways of working. You will become the go-to Claude Platform specialist and trusted technical advisor for your customers, advising their engineering teams on architecture, agent design, and evaluation, and working with the C-level and senior executives who sponsor these programmes to show the business value Claude can create and help them reach a confident decision to build on Claude. Enterprise deals are different. Procurement cycles are longer, more stakeholders are involved, and success depends on being able to connect the technical work to the outcomes the boardroom cares about. You will be as comfortable advising an engineering team on evaluation and architecture as you are presenting a value case to a CIO or CTO, and you will carry the technical thread across every stage of a multi-quarter engagement. Much of this work happens in German, with German executives and engineering teams, so native or fluent German is essential for the role. You will partner closely with Enterprise Account Executives and Applied AI Architects to take each customer from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude. Once they have decided, you set their systems integration partner up to deliver, agreeing the target architecture and what good looks like, and you stay close as the customer's technical advisor on Claude throughout deployment, while the partner does the build. Working alongside Anthropic's Product and Engineering teams, you will use your knowledge of the Claude Platform to advise on evaluation, recommend architectures that meet enterprise security and scale requirements, and create the technical and business resources that help large organisations succeed with Claude. Responsibilities Partner with Enterprise Account Executives and Applied AI Architects to take enterprise customers in Germany from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude Lead the technical side of each opportunity through to that decision, and remain the customer's technical advisor on Claude as they deploy Set customers and their systems integration partners up to deliver: agree the target architecture, define what good looks like, and stay on hand to advise the delivery team as the build progresses Guide enterprise customers to the frontier of AI, advising them on how to deploy Claude into their operations, their products, and their ways of working Help customer engineering teams see how they would build on Claude, covering architecture, agent design and evaluation, so they can make a confident decision Build and present the business value case for Claude with C-level and senior executives, in German and English, linking technical capabilities to measurable outcomes such as cost, revenue, risk, and time to market Guide customers through long, multi-stakeholder procurement and adoption cycles, including technical evaluations, proofs of concept, security and architecture reviews, and a clear path to production Work with Account Executives on account strategy, deal qualification, and executive engagement plans, and with Applied AI Architects to keep context and continuity across every engagement Run executive briefings, technical workshops, and enablement sessions for both leadership and engineering audiences Navigate enterprise requirements around security, compliance, data residency, and governance, working with Anthropic's internal teams where needed Identify patterns across enterprise engagements and feed insights back to Product, Engineering, and the wider Applied AI team Travel to customer sites across Germany for executive meetings, workshops, and relationship building You may be a good fit if you have Native or fluent German, written and spoken, as you will work day to day with German enterprise customers at both executive and engineering level 6+ years of experience as a Software Engineer, Solutions Architect, Forward Deployed Engineer, or technical founder Experience in a pre-sales or technical advisory role selling into large enterprises, ideally in the German market, including scoping and designing complex solutions Experience with value-based selling, meaning you can build a business case, quantify impact, and present it to senior decision makers Comfort presenting to, and building relationships with, C-level and VP-level stakeholders Experience owning the technical win in enterprise deals: evaluations, proofs of concept and technical due diligence with engineering, security, legal and procurement teams Production experience with LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale A hands-on engineering background, including building and deploying production applications, so you can relate to engineering leaders and their teams Familiarity with enterprise security, compliance, and architecture requirements, and experience working through them with customer teams The ability to explain complex AI concepts clearly to both technical and executive audiences, and to move between industries such as financial services, healthcare, retail, and manufacturing A passion for making powerful technology safe and beneficial Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a pre-sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £165,000 — £190,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote, Canada; Remote, Poland; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Backend Engineer (Python) in GitLab's Agent Foundations stage, you'll go beyond using AI tools. You'll help build the foundations for GitLab's agentic AI experiences: the platform that lets AI agents work across the whole software delivery lifecycle, not just write code. That covers the reusable building blocks agents and flows are made from as well as our core harness, Duo Developer. Most of your work will be backend engineering in Python, using libraries such as LangGraph to build secure, reliable and scalable features in our AI Gateway. You'll also work across the stack where needed. You'll work closely with engineers across the stage and other AI Engineering teams. This is a high-visibility area where GitLab's core platform meets its AI strategy. What you'll do Develop, ship and maintain features for the Duo Agent Platform in the Duo Workflow Service, the AI Gateway and, where needed, the GitLab monolith. Keep them secure, well-tested and performant. Build and improve agentic flows and their reusable parts with LangChain and LangGraph, including the Flow Registry. Work with Product Management, UX, frontend, backend and AI specialists to refine requirements and ship improvements in small iterations. Design, implement and review APIs (including GraphQL and REST) and the backend logic behind them, with reliable, scalable and clear contracts for clients such as the GitLab monolith, IDE extensions and Duo CLI. Improve and extend automated testing (pytest and other frameworks), including evaluations of agent and flow behavior, to strengthen quality and give developers faster feedback. Share standards, patterns and learnings with other engineers to raise the bar for responsible AI integration and evidence-driven engineering. Join Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and improve observability and resiliency. Keep an eye on the competitive landscape to help keep GitLab's agent platform best-in-class as more work becomes agentic. What you'll bring Experience building and maintaining production Python backend applications, including APIs, asynchronous or background processing, and data models. Experience with LLM application frameworks such as LangGraph, or designing and shipping AI-powered backend features or harnesses. Skill in designing or extending APIs (REST, GraphQL or gRPC) with attention to scalability, maintainability and backward compatibility. Comfort working across the stack in a mature codebase. Familiarity with Ruby on Rails and/or JavaScript and Vue is a plus. Experience finding and fixing performance bottlenecks in applications. Clear written and verbal communication, including technical proposals and documentation, in a remote, async, cross-functional team. Openness to learning and to applying skills from related technologies or fields. About the team The Agent Foundations stage builds the foundations for GitLab's agentic AI experiences. We provide the platform, catalog and execution features that help teams deliver resilient agents and flows to customers. The stage has three groups: Agent Developer, AI Catalog and Agent Execution. Between them, they own the GitLab Duo Developer foundational flow and the Flow Registry; the AI Catalog, including custom agents, custom flows and external agent integrations; and agent execution, agent tools and agent observability. Our engineers work async-first across EMEA, AMER, and India timezones. We work with teams across AI engineering and the rest of GitLab so the Duo Agent Platform can power many of GitLab's AI features. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization.  The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures You may be a good fit if you have: 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns Experience explaining and demonstrating technical products to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and ability to manage multiple customer relationships Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player Native English and (Bonus) Fluency in French, German, Spanish or Italian The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £135,000 — £165,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London; Europe; Toronto Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role overview: North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments. As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about? This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates. This is neither a pure research role nor a conventional product engineering role. It is a rigorous applied MLE role for someone who cares deeply about measurement, model behavior, and real-world product quality. You should be excited by the craft of building careful evals: evals that capture messy agentic workflows, reflect actual customer needs, resist superficial benchmark hacking, and provide useful signal for where the product and models need to go next. Please note: this team works closely across Europe and East Coast North America time zones. We are open to candidates who can collaborate effectively within those hours. Key responsibilities: - Own the eval strategy for North: define what we need to measure across agent workflows, tool use, enterprise knowledge work such as deep research, document creation or editing, and other human-AI interactions. - Build high-quality evals from the realities of the product: user feedback, production failures, privacy-preserving usage logs, internal dogfooding, customer needs, and forward-looking product goals. - Create systems that continuously turn what North is learning from users, customers, and feature teams into evals, so measurement keeps pace with the product rather than becoming a static benchmark. - Be the voice of North inside modelling: extract clear insight from eval results, customer-derived data and product context, then turn model failures, capability gaps, and North-specific needs into actionable recommendations for the central modelling teams. Qualifications: - You have improved LLM-powered, agent-powered, or AI-product systems through evals, feedback loops, data curation, prompting, model adaptation, or model selection. - You care deeply about evaluation as a craft: representative tasks, precise rubrics, clean data, failure analysis, regression tracking, and knowing when a metric is giving false confidence. - You have strong applied MLE judgment and can reason clearly about model behavior, eval validity, product outcomes, and production tradeoffs. - You are comfortable working close to users and product teams, while translating messy qualitative signals into measurement that other modelling teams can act on. - You are self-directed, practical, and motivated by open-ended problems where the right answer requires both technical depth and product understanding. - You care about making AI systems genuinely useful in real enterprise settings, not just better on abstract benchmarks. If some of the above does not line up perfectly with your experience, we still encourage you to apply. Working Location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Forward Deployed Engineers work directly with the largest and fastest-growing AI companies in the world, owning their technical outcomes on Baseten and taking on the hardest problems in serving and improving models at scale. The work spans the model lifecycle: inference, post-training, and the systems that tighten the loop between them. - Act as each account's de facto CTO on Baseten, with final accountability for how their workloads are designed, run, and scaled. - Take customer objectives from vague to shipped: frame the problem, define the spec and success criteria, build the PoC, and carry it through to production quickly, using the right tools for the problem. - Design the evals and benchmarks that isolate where quality or performance falls short, then close the gap yourself, whether that means optimizing inference, improving the model through post-training, or reworking the eval itself. - Be the first responder to mission-critical failures including triage, owning the fix directly or route to the owning team and stay accountable until it ships. - Build internal systems so that each engagement is faster than the last. This includes tooling and automation for eval and deployment infrastructure, and the recipes and reference implementations that make the product more self-serve. - Shape the product itself, channeling what your accounts need into the roadmap and shipping fixes and features into Baseten's codebase yourself. - Do all of this across multiple accounts at once, sequencing the work, pulling in the right people at the right time, and keeping customers and internal stakeholders aligned on status and risk. REQUIREMENTS - Minimum 1-2 years of software engineering experience, shipping and maintaining code in large production systems, ideally with breadth across the stack - Experience debugging complex production issues - working through logs, metrics, and traces to root-cause problems in unfamiliar systems - Confidence owning ambiguous technical problems. This includes triaging, making decisions under uncertainty, and knowing when to pull in other engineers who own the underlying systems - Motivation beyond pure engineering. An interest in wanting to work directly with customers, understand their problems firsthand, and influence the product - Clear communication on complex technical topics, whether you're talking to a customer's engineers or their leadership - Genuine curiosity about AI inference and training, and a drive to become an expert in the infrastructure powering it - Willingness to respond to customers outside regular working hours and participate in an on-call rotation - Excitement about solving problems for some of the largest and fastest-growing companies in the world running mission-critical AI workloads WHAT YOU'LL BRING We don't expect any one person to cover all of this - the strongest candidates may spike in one or two of the following: - Depth in a core infrastructure domain such as storage systems or networking (anywhere from the cloud layer to cluster interconnects like InfiniBand and RoCE) - Experience operating distributed compute platforms like Kubernetes, Slurm, or Ray, especially for GPU workloads - A detailed understanding of LLM architectures and modern inference engines like vLLM, TensorRT-LLM, or SGLang - The ability to profile and optimize GPU workloads, in training or serving - Hands-on experience with post-training techniques like SFT and RL, or a broader deep learning background plus fluency in a tensor computation library like PyTorch or JAX - Operational depth - running on-call, leading incident response, debugging distributed systems under pressure BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Manager, Accounts Receivable & Billing to lead and scale our global billing and AR operations during a period of significant business transformation. This role will be responsible for strengthening billing operations, financial and operational controls, credit review processes, billing data governance, month-end readiness, and team execution across a complex global Order-to-Cash environment. The Senior Manager will play a critical role in preparing the organization for the integration of Fivetran and dbt Labs into a unified operating model, including readiness for the planned February 1, 2027 cutover. This person will partner closely with Order Management, Revenue Accounting, Accounting, GTM Systems, Product, Finance, Deal Desk, Sales Operations, Legal, and Collections to ensure billing data and processes are accurate, scalable, well controlled, and operationally ready for the future state. The role will also lead the support model into the India Center of Excellence, including hiring, onboarding, knowledge transfer, process documentation, and ongoing team development. T his is a hands-on leadership role for someone who can move comfortably between detailed billing and accounting issues and broader process design, controls, automation, systems integration, and team leadership. This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use NetSuite, Salesforce, billing and payment platforms, SQL, Excel, Google Sheets, AI and automation tools, workflow management tools, RPA, APIs, and financial reporting and reconciliation tools. What You’ll Do Lead end-to-end billing operations, including invoice generation, delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements. Design, implement, document, and monitor billing and AR controls, including approval requirements, reconciliations, audit evidence, change controls, and exception-management procedures. Establish and operationalize customer credit review and credit-check processes, including approval thresholds, documentation standards, credit limits, and escalation procedures in partnership with Finance and GTM stakeholders. Lead billing and AR operational readiness for monthly and quarterly close, ensuring activities, reconciliations, adjustments, and supporting schedules are completed accurately and on time. Drive billing-data readiness for the February 1, 2027 NewCo cutover, including data requirements, mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness. Partner with Order Management, GTM Systems, Product, Revenue, and Accounting to identify and resolve upstream data and process issues that create downstream billing errors or manual work. Develop and scale AI-enabled and automated workflows that move recurring billing, reconciliation, and finance activities toward exception-based management while maintaining appropriate controls and auditability. Recruit, onboard, and develop team members within the India Center of Excellence and lead the transition of responsibilities. Create and maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials that enable consistent execution and reduce key-person dependency. Provide concise leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones. Skills We’re Looking For 8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions, including significant experience in a complex B2B or SaaS environment. 3+ years of direct people-management experience, with demonstrated success building and developing distributed or global teams. Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit-risk processes. Demonstrated experience designing and implementing scalable operational controls, process improvements, and governance frameworks. Strong systems and data capabilities, including experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar, with advanced Excel/Google Sheets skills and SQL proficiency preferred. Experience leading significant transformation initiatives such as finance-system implementations, process migrations, M&A integration, shared-services transitions, or operating-model redesign. Demonstrated ability to use AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while creating appropriate monitoring, documentation, and human-review controls. Bonus Skills​ Experience integrating billing or finance operations following a merger or acquisition. Experience establishing or expanding an India-based Finance Center of Excellence. Experience working in a SOX or similarly controlled financial environment. Experience with AI-enabled finance workflows, automated reconciliations, or exception-based operating models. #LI-JG1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $172,060 — $215,075 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco Bay Area, USA Workplace: Hybrid WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.   We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ABOUT THE ROLE We're looking for exceptional Machine Learning Engineers focused on Ads to help take Higgsfield's advertising platform to the next level. You'll work at the intersection of large-scale machine learning, generative AI, and advertising systems—building the models and infrastructure that determine how creative is generated, ranked, optimized, and ultimately performs. This role is for someone who understands ads systems deeply and is equally strong in modern generative AI. You should be comfortable moving across ranking and recommendation, targeting and optimization, prompt engineering, post-training, and production ML systems. You'll help define what an AI-native advertising platform looks like from the ground up. WHAT YOU'LL DO: - Build and improve ML systems powering advertising products, including ranking, recommendation, targeting, prediction, and optimization. - Develop models that improve ad creative quality, relevance, personalization, and performance at scale. - Build systems that connect generative models with real-world advertising performance signals, creating feedback loops that continuously improve model outputs. - Apply prompt engineering and post-training techniques to improve generative models for advertising and creative use cases. - Work on fine-tuning, preference optimization, evaluation, and other techniques for adapting foundation models to specific creative and advertising objectives. - Design and run experiments across creative generation, ranking, targeting, and delivery to understand what drives advertiser performance. - Build production ML systems that operate reliably at significant scale, from experimentation through inference and serving. - Work closely with Product, Research, Engineering, and GTM teams to turn advances in generative AI into products advertisers can use. REQUIREMENTS - Deep experience building machine learning systems for advertising. - Strong understanding of ads systems, including areas such as ranking, recommendation, targeting, bidding, conversion prediction, creative optimization, or measurement. - Hands-on experience with LLMs, multimodal models, or generative AI systems. - Strong experience with prompt engineering and model evaluation. - Experience with post-training, including techniques such as supervised fine-tuning, preference optimization, reinforcement learning, or related approaches. - Strong software engineering fundamentals and experience shipping production ML systems. - Ability to operate across research and engineering: you can experiment quickly, identify what works, and turn it into a scalable production system. - High agency. - Working English. NICE TO HAVE - Experience building ads, ranking, or recommendation systems at a major consumer, social, search, or advertising platform. - Experience with generative video, image, or multimodal models. - Experience using downstream signals such as CTR, CVR, ROAS, engagement, or retention to train or optimize ML systems. - Experience with large-scale model training, inference optimization, or distributed ML infrastructure. - Experience building AI systems that generate or optimize advertising creative. COMPENSATION & BENEFITS • We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. • Base Salary: The anticipated salary range for this role is $165 - $230k, depending on experience, skills, scope, and location. • Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. • • Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally • The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. • Significant ownership, direct impact, and opportunities for professional growth as the company scales.   This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role & it's impact: As a Partner Success Manager, you will play a vital part in accelerating the growth of our accounting and bookkeeping partners across New Zealand. You’ll act as a trusted advisor, helping firms realise the full value of the Xero ecosystem by providing the strategy and education they need to increase their revenue and better support their small business clients.   By combatting churn and identifying opportunities for plan upgrades, you will ensure that our partners and their clients have the best technology at their fingertips to make running a beautiful business possible.     This team & how they connect: In this full time, permanent role you will join a high-performing team reporting to our Manager of Partner Success, where collaboration is at the heart of everything we do. We work closely with our Partner Consulting teams to deliver a seamless service, sharing insights and feedback to ensure our partners' voices are heard.     Initially, you will focus on: - Developing and executing territory plans to increase the adoption of Business Edition plans and connected payment services. - Planning and hosting events designed to educate partners on the mechanics and benefits of the Xero Partner programme. - Deepening online strategies within practices to increase active users and influence the adoption of adjacent products. - Using Salesforce to manage relationship health and identify potential risk areas for early mitigation.   Where and how you can work: This is a permanent, full-time role based in Auckland. We embrace a hybrid working model that balances the flexibility of remote work with purposeful "boost days" in the office to connect and collaborate with the wider team.   Here are some of the things we are looking for: - You bring a proven track record in sales performance, specifically within financial technology or accounting software environments. - Your ability to create quick rapport and manage long-term relationships with senior stakeholders helps you become a go-to advisor. - You possess the public speaking skills and enthusiasm required to present effectively at partner events and webinars. - You demonstrate plenty of initiative and the ability to work autonomously to meet and exceed expectations. - A genuine passion for making a difference and an intrigue for the emerging online accounting market drives your work.   At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!

Location: India Job Title: Accounting Manager Location: Remote (LATAM or INDIA) Employment Type: Full-Time Job Summary: We are looking for an experienced and client-focused Accounting Manager to join our team. The Accounting Manager will be responsible for maintaining strong client relationships, managing portfolio of accounts, and ensuring accurate and timely financial operations. This role requires strong leadership, analytical skills, and a proactive approach to driving account performance and revenue growth. Key Responsibilities: Client Relationship Management Build and maintain long-term relationships with clients through consistent communication and support. Serve as the primary point of contact for all client-related concerns, escalations, and conflict resolution. Ensure client satisfaction by delivering timely and effective solutions. Sales and Financial Oversight Oversee the sales process, including contract renewals, invoicing, and billing accuracy. Review and approve account transactions to ensure compliance with company policies and financial standards. Monitor account performance to identify trends and areas for improvement. Team Supervision and Coordination Collaborate with the internal operations team to supervise staff assigned to accounts under your management. Provide guidance and support to ensure team members meet or exceed performance targets. Facilitate communication between clients and internal departments to maintain smooth account operations. Growth and Revenue Generation Identify new sales opportunities within existing accounts to drive revenue growth. Develop strategies for account expansion and retention. Reporting and Analysis Prepare and present regular account performance reports and financial updates to senior management. Analyze account metrics and sales performance, recommending improvements as needed. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Proven experience in account management, client servicing, or financial oversight. Strong leadership and interpersonal skills. Excellent communication, conflict resolution, and problem-solving abilities. High attention to detail and accuracy in financial processes. Proficiency in accounting software and Microsoft Office tools. Join Us: Become a part of our dynamic team! If you are a strong English communicator with a positive attitude, optimism, and energy, and you’re eager to make a significant impact in a growing company, we would love to hear from you. At H!KINEX, we offer not just a job, but a career path where your contributions are valued, your ideas are heard, and your growth is supported. Enjoy the flexibility of remote work, the challenge of a rewarding role, and the opportunity to work alongside industry leaders in a collaborative and innovative environment. Join us, and let's achieve success together!

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Reports to: Head of Content Operations Location: Hong Kong Travel: International travel to the EU, Japan or the US Time Zones: Will collaborate across time zones with clearly defined overlap windows. We're looking for a Senior Program Manager, Retail Demo Content to drive the strategy, roadmap, and execution of what games and content appear in our retail demo experience. This is a highly cross-functional role that sits at the intersection of content strategy, production planning, and retail execution — turning leadership's retail vision into a clear, actionable content roadmap that ships on time, every time. You'll be the connective tissue between our game production pipeline, developer experience team, retail deployment team, and publishing/marketing — ensuring the retail demo always showcases the right games, at the right time, in a way that drives conversion and supports broader go-to-market strategy. What You’ll Do Own the retail demo content roadmap — Determine which games should be featured in retail demo units at any given time, based on our production release schedule, business priorities, and retailer needs. Also own the retail demo experience across multiple regions with local demands and customizations. Translate strategy into execution — Take high-level management direction on retail demo goals and convert it into a concrete, achievable execution plan with clear timelines and milestones. Drive on-time delivery — Manage the end-to-end planning process and working closely with Developer Experience Team to ensure new retail demo content is ready and deployed to retail demo units on schedule, with no surprises. Coordinate with Retail Deployment — Partner with our Retail Deployment team to align on logistics, timing, and technical requirements for rolling out new content to physical retail locations (Target, Costco, Walmart, etc.). Align with Publishing & Marketing — Collaborate with Publishing and Marketing teams to identify opportunities where retail demo content can support broader go-to-market (GTM) campaigns, new title launches, or seasonal promotions. Build repeatable process — Establish clear, scalable planning frameworks and documentation so that retail demo content planning becomes a predictable, well-oiled process rather than an ad hoc effort. Report and communicate — Keep the Head of Content Operations and relevant stakeholders informed on roadmap status, risks, and delivery timelines. Who You Are 5-8+ years of experience in program/product management, content operations, production coordination, or a related field — ideally within gaming, consumer tech, or retail/CE (consumer electronics) industries. Proven ability to build and manage roadmaps across multiple stakeholders and moving parts, with a track record of on-time delivery. Strong cross-functional collaborator — comfortable working with engineering/dev teams, retail/operations teams, and marketing/publishing teams simultaneously. Experience translating ambiguous, high-level direction from leadership into structured, actionable plans. Familiarity with game production pipelines and/or retail merchandising/demo programs is a strong plus. Excellent communication and stakeholder management skills — able to align diverse teams (technical, creative, retail, marketing) around a shared plan. Highly organized, detail-oriented, and comfortable owning a roadmap end-to-end. A passion for gaming, interactive entertainment, or family/consumer tech products is a big plus. Nice to Have Prior experience working with major retailers (Target, Costco, Walmart, Best Buy, etc.) on in-store demo, merchandising, or activation programs. Experience in game publishing, live-ops, or content scheduling. Familiarity with GTM (go-to-market) planning and how retail experiences tie into broader marketing campaigns. #LI-Remote We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.