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Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Director, Consumer PR & Communications ( FBG) Fanatics Betting & Gaming (FBG) is redefining how fans engage with the moments they care about, from sports betting and live casino to prediction markets and beyond. Our ecosystem spans Fanatics Sport and Casino, the Fanatics App, our loyalty program Fanatics One and currency of sport, FanCash, and we're building something that's never existed at this scale before. There's no playbook to copy. We're looking for a stellar brand communications leader to help tell the stories that put Fanatics Sports & Casino and our broader Fanatics ecosystem at the center of sports culture, internet moments, and fan obsession. This role owns the earned media narrative across our full consumer portfolio — finding the angles, building the relationships, and creating the moments that make fans pay attention. Reporting to the VP, Brand Communications, the ideal candidate is on top of emerging trends, experienced landing earned coverage across both traditional press and new media, and genuinely excited to take calculated risks in a regulated industry. You're a cultural observer first, a strategic communicator second, and someone who moves fast without sacrificing judgment. What You'll Do Develop and lead a brand communications strategy that builds awareness, drives product adoption, and shapes how fans think and talk about Fanatics Sport and Casino, the Fanatics App, our loyalty program Fanatics One and currency of sport, FanCash Tell the story of Fanatics Sport and Casino and the Fanatics app’s innovation, from how we're changing the way fans bet and predict, to the experiences only Fanatics can offer at the intersection of sports, culture, and commerce. Cultivate strong relationships with consumer, sports, tech, lifestyle, and creator press to build credibility and secure meaningful coverage that reinforces FBG's position as the most fan-forward platform in the space. Proactively insert the Fanatics Sports & Casino and Fanatics app (and FanaticsOne & FanCash) brands into cultural and sports conversations, identifying real-time moments and translating them into earned media and creator-led visibility before the window closes. Use data storytelling, trend reports, partnerships, and cultural insights to create campaigns and moments that spark conversation with key audiences. Partner closely with Marketing, Product, Legal, and Compliance to align storytelling with business priorities across all four products. Build and maintain distinct but cohesive narratives for each product, ensuring each has its own voice while reinforcing the strength of the broader Fanatics ecosystem. Define KPIs and reporting frameworks to measure what's working across media, influencer, and campaign efforts. Build foundational communications infrastructure: messaging frameworks, media strategy, creator playbooks, with a startup mindset inside a scaled company. What You Bring 10+ years of PR or communications experience, ideally within consumer tech, sports, entertainment, fashion/luxury or marketplace businesses. Deep experience shaping consumer narratives for fast-moving brands, with a proven track record of driving awareness and cultural relevance through earned media. Strong media relationships across sports, consumer, lifestyle, and tech outlets both traditional and new. Exceptional writing and storytelling skills; you can turn data, launches, and platform moments into stories people actually want to read. Demonstrated fluency in sports, entertainment, and internet culture — you know what will land, what won't, and why timing is everything. Experience building communications for a new product or category where you created the frameworks rather than inherited them. Low ego, high ownership; comfortable getting in the weeds and delivering results as part of a collaborative, fast-moving team. Strong judgment in regulated environments; you know how to be creative and bold within the right guardrails. Comfortable managing multiple products, priorities, and workstreams simultaneously without losing the thread. Open to regular travel to events and Fanatics offices for offsites and team meetings. Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $143,000 to $206,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $144,000 — $206,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote Portugal, Portugal; Remote Poland, Poland Workplace: remote WELCOME TO OLX   We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.   We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.   Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.   Join OLX and see how far you can go. Join Our Team as an AI-native Staff Backend Engineer!  Join one of our cross-functional teams in Motors, Real Estate, OLX Classifieds, or Platforms, working remotely from Portugal. Are you someone who is craving scalable problems and dealing with optimizations? You'll work with a creative, critical, and well-organized team from the comfort of your house, but as close as we have ever been! You will play a key role in enabling our organisation to scale efficiently. Who we are looking for: You can use agentic workflows (Claude Code, Cursor Agent, or equivalent) as your default, not as a novelty. You practice context engineering, not just prompt engineering;  you design the full information architecture an AI agent needs to succeed: repo structure, CLAUDE.md / AGENTS.md configs, relevant code context, memory, and tool access. You understand model routing trade-offs (e.g., when to use Haiku vs. Sonnet vs. Opus) and multi-agent orchestration. Strong ownership instinct: AI output is a first draft, not a deliverable; you validate, refactor, and take full accountability. You have strong Coding and Computer Science Fundamentals. Roughly ⅔ of your time will be hands-on technical work: designing solutions, steering and reviewing AI-generated code, developing new ideas, and reviewing others' contributions. The rest goes to cross-team influence, mentoring, and strategic alignment. Strong background experience in Golang, Java/Kotlin (preferred technologies), and able to work with PHP. Flexible and capable of adjusting to changing project requirements, roles, and backend technologies as needed. Scalable Systems Expertise. Experience with large-scale web applications, an economic-thinking mindset, and being able to design well-bounded future-proof domain systems, aligned with the business objectives. Deep expertise in scalable distributed systems, CI/CD, RESTful and GraphQL APIs, AWS, and relational + NoSQL databases. Big-picture thinker: aligns technical decisions with business strategy, influences without authority. Clear communicator in English across engineering, product, and leadership audiences. Self-starter who identifies what needs doing and takes initiative without waiting to be asked. Skilled Technical Leader and Mentor: Guide and support engineers by setting a strong example. As a Staff Engineer, you are a role model, leading by example and through your expertise. What you will be doing: Architect context pipelines for AI agents: curate what enters the context window (repo boundaries, domain knowledge, test outputs, CI feedback) so agents produce reliable, mergeable code, not just plausible code. Prepare task specifications that are agent-actionable (clear acceptance criteria, referenced modules, explicit constraints) Design and maintain agent-ready systems: well-bounded repos, comprehensive test suites as guardrails, CI/CD pipelines with structured output agents can parse and act on. Serve as an AI Champion: join and strengthen our growing AI Champion community, contribute to workshops, curate effective agentic workflows, and mentor engineers on AI-assisted practices. Contribute to org-level AI tooling evaluations and OLX AI practices repositories. Drive active migration from a legacy monolith to microservices, owning decisions on bounded domain decomposition. Working on making agentic workflows effective across a codebase whose boundaries are actively being redefined. Set the bar for GraphQL API design, RESTful contracts, database schema, and CI/CD quality across the tribe. Work with product and engineering leadership to identify high-value problems, propose initiatives, and drive impactful technical direction without direct authority Guide senior engineers in managing and reducing technical debt with AI as an accelerator, not a shortcut. Our Hiring Process: Recruiter Interview Managemnent Capabilities System Design Live Coding Our Benefits Permanent contract Salary + annual bonus up to 20% of your annual gross salary Work with and impact all OLX websites around the world Train and conference budget, and free access to Udemy courses Health insurance and life insurance MacBook Pro or a Windows Dell, along with the necessary accessories to make your work comfortable 100% remote work (and the possibility to work from our office in Lisboa) If you think this is the role for you, send your application in English and let’s talk! If you'd like to learn more about us take a look around our careers page and the OLX Group website. Follow us on Linkedin and check out our OLX Group Engineering Blog and Twitter Tech. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Belgrade Workplace: onsite About Unlimit   Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.   Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.   Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy. Responsibilities: Be the First Responder: Serve as the primary point of contact for all incoming IT support requests via our ticketing system, email, chat channels, or walk-ups, for all our employees. Triage & Troubleshoot: Diagnose and resolve hardware, software, and basic network issues. Know when to fix it on the spot and when to escalate complex issues to the Tier 2/System Administration team. Manage the User Lifecycle: Execute onboarding and offboarding processes. Create accounts in Active Directory/Google Workspace/MFA, configure workstations, and set up secure access. Deploy & Maintain Hardware: Prepare, image, and deploy both Windows and Apple-based devices. Help procure and maintain office tech, including monitors, docking stations, conference room AV equipment, office cable management. Support Equipment Procurement: Help with local hardware/software vendor communication, coordination and procurement. Office Access: Maintain and support our office access systems used by employees and visitors. Server Room: Help maintain our local and relatively basic server room, including the systems which reside there. Educate, Document & Automate: Write clear, simple "How-To" guides for our internal knowledge base to help users solve common problems on their own. Support the automation process for recurring tasks. Relevant experience The Essentials: 3+ years of experience in an IT Helpdesk or customer-facing technical support role. Customer-First Mindset: You possess excellent communication skills, and the patience to explain technical concepts to non-technical staff. Core Tech Experience: Strong hands-on experience troubleshooting and administration of Windows, MacOS, Google suite, MS Office and related tools. Experience with AI-assisted automation. Admin Basics: Familiarity with user, group and policies management in Active Directory and Google Admin console. Hardware Fundamentals: A strong understanding of laptop hardware, peripherals, and basic network concepts (Wi-Fi, VPNs, IP addresses). Bonus Points: Experience with working in as well as administration of IT Service Management tools like ManageEngine and Atlassian Jira. Basic familiarity with running PowerShell commands and scripting. Experience supporting Google Workspace (Gmail, Drive) in a corporate setting. Familiarity and basic understanding of ITIL Relevant IT certifications. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Riyadh, Saudi Arabia Müller's Solutions is seeking an experienced Senior Basis Consultant to provide advanced SAP Basis support and ensure the seamless operation of our clients' SAP environments. The ideal candidate will bring extensive hands-on experience in SAP system administration, performance tuning, and system troubleshooting, playing a key role in maintaining system integrity and availability. Key Responsibilities: Perform advanced SAP Basis administration tasks including system installation, configuration, upgrades, and patch management. Monitor SAP systems to identify performance issues and proactively implement solutions to enhance system stability and efficiency. Manage database administration and tuning, ensuring optimal SAP HANA or other SAP-supported databases performance. Lead complex troubleshooting efforts across SAP landscapes and coordinate with cross-functional teams to resolve issues. Implement security policies and user administration to safeguard SAP environments. Provide mentorship and guidance to junior Basis consultants, promoting knowledge sharing and best practices within the team. Document procedures, system configurations, and changes for compliance and knowledge management. Collaborate with project teams on SAP system migrations, landscape transformations, and new implementations. Participate in on-call rotations to provide 24/7 support for critical SAP systems as required. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Minimum 7 years of experience in SAP Basis consulting or administration roles. Expertise in SAP system installations, upgrades, and performance tuning, including SAP HANA. Strong knowledge of database management systems (e.g., Oracle, SAP HANA), and operating systems (Linux, Windows). Experience with SAP security, user administration, and transport management. Excellent problem-solving and analytical skills with attention to detail. Strong communication skills and ability to work both independently and collaboratively within teams. Experience mentoring junior team members and leading technical initiatives. Relevant SAP certifications such as SAP Certified Technology Specialist or above are highly desirable. Ability to handle multiple priorities in a fast-paced environment and participate in on-call support as needed. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Home based - EMEA This is an opportunity to run the worldwide Telco Field Engineering business, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. The Telco department is composed of three regional teams (APAC, EMEA and AMER). We believe that Engineering Directors should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers. We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result. The role of a Telco Field Engineering Director at Canonical The Field Engineering department is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc.  The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process. Within the Field Engineering department, there are multiple focused teams : the Cloud/DC team, the Alliances/Partners team, the IoT team, and the Telco team. The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change. Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale. A Cloud Field Engineering Director is responsible for driving the strategy in presales and delivery for our telco customers. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals. Location: This role will be home based, managing teams in worldwide. What your day will look like Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services Solve customer problems by promoting our technologies and being a trusted advisor Work remotely in a single major time zone Coach, mentor, and offer career development feedback Identify and measure team health indicators Implement disciplined engineering processes Represent your team and product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Be an active part of the leadership team, collaborating with other leaders What we are looking for in you A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc Familiarity with telco architecture and industry standards Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc. Practical knowledge of Linux and networking Experience in technical presales You are a dynamic person who loves to jump in new projects and interact with people Excellent verbal and written communication skills in English Passion and a track record of developing and growing people Experience in leading, coaching and mentoring engineers and managers Organised and able to ensure your team delivers timely, high quality results An exceptional academic track record from high school and, preferably, university as well Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings. Additional skills that you might also bring Second language - Spanish or French preferred Python knowledge Experience collaborating with external partners Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Home based - EMEA Be the voice of Canonical across channels Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are looking for an outstanding colleague to join our communications team as a senior social media specialist.  Our brand is part of a global open source ecosystem. We encourage adoption through community engagement. We build credibility and trust through advocacy and thought leadership. The ideal person for this role is driven to develop and implement social media strategies focused on long-term brand equity and differentiation.  You will have the opportunity to advance your career with a brand that touches every aspect of the modern technology stack. Our communication strategy provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of open source. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience translating strategy into impact, and collaborating with multiple stakeholders. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation and AI to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail. This is a senior role reporting to the director of communications. Location: This role will be based remotely in the EMEA region. What your day will look like Develop and own the communications strategy across multiple channels, with a focus on excellent planning, messaging quality and timely delivery Deliver regular analysis and reporting on various communications channels, content performance and campaigns results Support the growth and nurturing of Canonical’s enterprise audience, while increasing product adoption Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action Be audience centric and use modern tools to understand market sentiment Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content. Package all of Canonical’s product offerings and educational material creatively, while overseeing distribution strategy and alignment across channels What we are looking for in you Understanding of best practices for communications in tech Deep experience with all major social media platforms with strong creative judgement Hands-on knowledge of social media management and analytics tools Interest in mentorship and team development An analytical eye and the ability to develop measuring frameworks to inform senior decision making Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams to ensure alignment with campaign objectives, paid media strategies and PR/AR initiatives Excellent verbal and written communication skills, strong content marketer Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality Process owner for organic social media, establishing standards and leading planning and distribution across channels Interest in video and production, with some projects or strong thoughts on the use of video in social media Willingness to travel up to 4 times a year for internal or external events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ ✈️Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Задачи: — Проектировать и развивать схемы БД PostgreSQL под высоконагруженные и/или критичные к консистентности сервисы. — Писать и сопровождать backend‑сервисы на Go, эффективно работающие с PostgreSQL (pgx/database/sql, пул соединений, транзакции, контекстные тайм‑ауты). — Писать SQL‑запросы, процедуры/функции (PL/pgSQL), проводить оптимизацию (EXPLAIN/ANALYZE, индексы, partitioning). — Разрабатывать и выполнять миграции схем (инструменты на Go или Python; миграционные фреймворки приветствуются). — Настраивать и контролировать репликацию, резервное копирование и восстановление; участвовать в планировании отказоустойчивости. — Профилировать производительность (pg_stat_statements, auto_explain, метрики) и тюнить параметры PostgreSQL. — Сотрудничать с командой разработки, DevOps и аналитиками; консультировать коллег по эффективному использованию PostgreSQL. — Участвовать в код‑ревью, улучшении стандартов, автоматизации (CI/CD). Требования: — Опыт коммерческой разработки на Go 5-6 лет: написание сервисов, тестирование, профилирование, работа с контекстами и конкуренцией. — Базовый/умеренный опыт на Python для утилит, скриптов, ETL или миграций. — Глубокие знания PostgreSQL (уровень DB Developer / начинающий DBA): проектирование схем; нормализация/денормализация; индексы (btree, hash, GIN/GiST, BRIN); оптимизация запросов; план выполнения; транзакции и уровни изоляции; блокировки; partitioning; репликация (physical/logical); backup/restore (pg_dump, pg_basebackup, WAL); безопасность (роли, гранты, RLS); расширения; мониторинг и тюнинг конфигурации. — Уверенный SQL (DDL/DML, CTE, window‑функции). — Понимание принципов надёжности и согласованности данных. — Желательно: практика работы в Linux‑средах (shell, systemd, networking basics). — Docker / контейнеризация; опыт с docker‑compose или Kubernetes. — Настройка CI/CD (GitLab CI, GitHub Actions, Argo CD и др.) для сборок, тестов, миграций. — Опыт работы с высоконагруженными системами, шардингом, pgBouncer, Patroni и т.п. — Опыт работы с timescaledb, clickhouse. — Знание инструментов наблюдаемости: Prometheus, Grafana, ELK/Opensearch. — Опыт написания тестов для БД (fixture‑данные, миграции, интеграционные тесты). — Английский на уровне чтения техдоков и обсуждения в issue/PR. Условия: — Оформление по ИП РФ (не ГПХ, не СЗ). — Длительный срок работы.

Location: Hong Kong Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT As an End User Computing Engineer, you will provide regional engineering expertise while reporting into QRT’s Global Engineering Team. You will help design, build and improve the Windows services used across QRT, focusing on Windows 11, Microsoft Intune, Windows Autopilot, Group Policy, Citrix DaaS and automation. Working with colleagues across APAC and the wider global team, you will ensure our users receive a secure, consistent and high-performing experience across physical and virtual desktops. Responsibilities Engineer and maintain enterprise Windows 11 environments across physical and virtual platforms. Design and manage Windows Autopilot provisioning and device deployment processes. Manage device configuration, security, compliance and application deployment through Microsoft Intune and Group Policy. Support and optimise Citrix DaaS, including image management, logon performance and user experience. Engineer workspace management, profile management and user environment personalisation solutions. Develop PowerShell automation for provisioning, application deployment, health checks and remediation. Own endpoint lifecycle processes from initial provisioning through to patching and decommissioning. Act as the regional engineering escalation point for complex or business-critical EUC issues. Produce reporting for endpoint health, patching, BitLocker and security compliance. Contribute to global endpoint standards and engineering projects. Some travel to other APAC offices may be required Your experience Strong hands-on experience with Microsoft Intune and Windows Autopilot in an enterprise environment. Strong experience engineering and supporting enterprise Windows 10/11 environments. Advanced PowerShell scripting and automation skills. Experience supporting Citrix DaaS, VDI or a comparable virtual desktop platform. Experience designing and managing Group Policy. Experience with workspace management, profile management and user personalisation technologies. Good understanding of Active Directory, Entra ID, authentication and hybrid identity. Experience with endpoint security, patching and application deployment. Strong troubleshooting and communication skills. The ability to work independently in APAC while contributing effectively to a global team. Experience with Microsoft 365, PKI or infrastructure-as-code tooling would be beneficial. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations New York, NY Washington, DC San Francisco, CA About the Role Cloudflare’s architecture is built on a homogeneous edge: every server in over 330 cities runs every service—from L4/L7 proxies (FL2, Pingora) and DNS to the Workers runtime, cache, and storage. While this design maximizes hardware utilization, it creates a difficult distributed attribution problem. Machine-level telemetry tells us how loaded a server is, but not which product, customer, or upstream service is responsible for that load. MAPS (Metrics and Analytics for Product Segmentation) is a newly formed team building the core instrumentation, collection, and data platform to solve this from the ground up. We are architecting a system to continuously measure CPU, network bandwidth, memory, and storage utilization across the entire global fleet without sampling—attributing resource consumption both to the underlying system service and to the specific product, account, and zone being served. The data MAPS produces serves two critical functions at Cloudflare: Real-Time Control Plane: MAPS is the primary telemetry input for Cloudflare’s next-generation global load balancer, shifting traffic management from open-loop heuristics to closed-loop routing driven by real-time, per-service resource capacity and consumption (within seconds). Fleet Economics & Capacity Planning: MAPS provides the long-term analytical dataset in ClickHouse used to map product demand forecasts to physical hardware requirements, calculate true cost-to-serve per product, and drive multi-year infrastructure investments. What You’ll Do You will work across the full lifecycle of a greenfield, high-throughput telemetry system running on every machine at the Cloudflare edge: Host-Level Instrumentation ("Outside View"): Build and maintain low-overhead Linux daemons (netacctd, maps_collector) in Rust and C that use eBPF (cgroup_skb) and cgroup v2 accounting to measure per-service resource consumption directly from the kernel. High-Performance Client Libraries ("Inside View"): Architect non-blocking, zero-allocation reporting SDKs in Rust and Go used by Cloudflare’s highest-throughput data-plane services to report per-request resource usage and product attribution over local Unix domain sockets. Edge Aggregation & Streaming: Build the per-machine collector daemon that ingests millions of events per second, performs bounded in-memory time-window aggregation, serves low-latency gRPC streams to the global load balancer, and flushes batch rollups to ClickHouse. Reconciliation & Correctness: Solve complex attribution problems—such as reconciling kernel-level cgroup measurements against application-reported metrics, and attributing resource usage when one multi-tenant service executes work on behalf of another. Cross-Team Architecture: Partner directly with the engineering teams behind Cloudflare’s core proxies, runtimes, and storage engines to instrument their critical paths without degrading tail latency. What We’re Looking For Strong systems programming experience in Rust, Go, or C, with a solid grasp of memory layout, concurrency, and performance-critical code paths. Experience designing and operating latency- and resource-sensitive server infrastructure or high-throughput data pipelines at scale. Strong fundamentals in Linux systems internals—processes, cgroups, sockets, and how the kernel accounts for compute, memory, and I/O. Proven ability to work across organizational boundaries: reading unfamiliar codebases, aligning with other infrastructure teams, and driving complex integrations to completion. A pragmatic approach to owning outcomes—from kernel-level data collection and wire protocols (protobuf/Cap'n Proto) all the way to the analytical tables consumers query. Bonus Points Hands-on experience writing and verifying eBPF programs, or deep familiarity with the Linux networking stack and scheduler. Experience designing schemas and query patterns for distributed columnar databases (particularly ClickHouse) at high ingestion rates. Background in profiling, benchmarking, and debugging performance bottlenecks in production Linux environments (perf, PMU counters, flamegraphs). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Zakarpattia Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі. Вимоги: Адміністрування операційних систем: Розуміння та досвід роботи з різними операційними системами, такими як  Windows Server, Linux, а також вміння налаштовувати, оновлювати та управляти ними. Знання мережевих протоколів і сервісів: Розуміння принципів мережевих протоколів, таких як TCP/IP, DNS, DHCP, HTTP, FTP  та досвід налаштування та підтримки мережевих сервісів. Моніторинг та діагностика: Здатність використовувати системи моніторингу та аналізу для виявлення аномалій та вирішення проблем в інфраструктурі. Обслуговування комп'ютерної техніки: Методи роботи та правила експлуатації, ремонту, налаштування, діагностики і обслуговування комп’ютерної та оргтехніки Безпека інформації: Знання принципів та методів захисту  інформації, включаючи антивірусні програми, фаєрволи,  системи аутентифікації та управління доступом. Обовʼязки: Відповідає за управління, підтримку і оптимізацію інформаційних та мережевих систем, комп'ютерної техніки та сервісів в організації. Надання технічної підтримки користувачам, включаючи вирішення їх запитів та проблем. Впровадження та оновлення нових технологій та рішень, які покращують продуктивність та ефективність інформаційних систем. Взаємодія з іншими відділами та командами для забезпечення найкращої практики в області ІТ та вирішення спільних завдань та проектів. Слідкування за роботою систем, виявлення та вирішення проблем, використання систем моніторингу для виявлення аномалій. Ми пропонуємо: можливість пропонувати та реалізовувати власні ідеї, які мають вплив на продукт і виробництво; роботу у вмотивованій команді та zero bullshit culture; конкурентну заробітну плату; медичне страхування; корпоративну англійську мову; компенсацію профільного навчання; можливість взяти участь у проєкті бета-тесту систем безпеки Ajax — отримання та тестування нових гаджетів до їх релізу. Ajax Systems — це українська історія успіху, місце неймовірної сили та енергії. Долучайтеся, щоб зробити Made in Ukraine синонімом надійності.

Location: Sydney Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all liquid asset classes worldwide. We are a technology- and data-driven organisation applying a scientific approach to investing. By combining data, research, technology and trading expertise, we foster a collaborative culture that enables us to solve complex challenges and deliver high-quality returns for our investors. Your future role within QRT We are seeking a motivated and versat ile Production Support Engineer to join our Sydney office. This permanent role suits candidates who thrive in fast-paced environments, enjoy supporting multiple technology domains (Trading Tools or Market Access), and are driven by operational excellence and technical innovation. Key Responsibilities Production Support (50%) Provide user and system support across multiple technology streams. Monitor, maintain and troubleshoot production systems, with a focus on data platforms and trading infrastructure. Respond to incidents and service requests, diagnosing issues affecting data flows, trading applications and related systems. Perform daily health checks of trading and data systems before market open. Manage and maintain static and dynamic databases, including resolving data integrity issues. Work with development and business teams to resolve pre-trade issues and implement improvements. Support application releases, including deployment, validation and rollback procedures. Maintain operational documentation and ensure adherence to internal controls and best practices. Participate in root cause analysis and collaborate with global teams to resolve complex incidents. Provide out-of-hours support when required. Development & Automation (50%) Develop automation tools to improve operational workflows. Build scripts and applications for monitoring, alerting, data quality checks and recovery processes. Contribute to initiatives involving cloud platforms, CI/CD pipelines and system optimisation. Required Skills & Experience 3+ years’ experience in technical support, ideally within trading or market access environments. Scripting experience in Python, Bash or PowerShell. Experience with Windows and Linux administration. Strong relational database knowledge (SQL Server, PostgreSQL). Experience supporting trading systems or financial market infrastructure. Strong analytical, problem-solving and communication skills with a strong sense of ownership. Preferred Attributes Interest in supporting diverse technology areas and learning new domains. Ability to work independently and within global teams. Proactive approach to automation and process improvement. Experience with AWS or other cloud platforms. Exposure to crypto assets or crypto markets. QRT is an equal opportunity employer. We value diversity and foster an open, respectful environment that supports collaboration, professional growth and a healthy work-life balance.

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.

Location: Madrid, Alcobendas, Spain 💼 IT Specialist (Systems & Network) 📍 Alcobendas (On-site) | 🕐 Full-time 🚀 What will you do? You’ll be part of the team ensuring that the company’s IT infrastructure runs smoothly and efficiently. This is not just a basic support role — you’ll have real impact on daily operations. Your responsibilities will include: Providing technical support to internal users (hardware, software, network) Installing, configuring, and maintaining workstations, servers, and network systems Troubleshooting incidents and resolving technical issues end-to-end Managing network infrastructure (routers, switches, connectivity) Installing and maintaining business applications (Microsoft Office, ERP, CRM) Managing IT inventory and software licenses Supporting backup systems and data integrity Maintaining technical documentation (systems, configurations, incidents) 🧠 What we’re looking for Degree or vocational training in IT (or equivalent experience) Previous experience in IT support / systems / networking roles Solid knowledge of: Windows environments Network troubleshooting Hardware and system configuration Professional level of Spanish and English, desirable Russian and/or Armenian 🌟 What we offer Stable full-time position Real exposure to IT infrastructure and systems Collaborative and supportive team Opportunity to grow technically ⚠️ Requirements Based in Madrid or available to work on-site Legal authorization to work in Spain Commitment to confidentiality and best practices

Location: Toronto; London; New York; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT COHERE AND NORTH Cohere is revolutionizing enterprise AI with North, an agentic AI platform designed to securely deploy AI agents and automations within organizations' infrastructure. North empowers employees to streamline workflows, automate repetitive tasks, and unlock actionable insights while ensuring data privacy and compliance. North combines cutting-edge generative and search models with customizable integrations to drive productivity and innovation at scale. ROLE OVERVIEW We are seeking an Agent Harness Product Manager to own the execution layer that makes North agents reliable, capable, and production-ready. This is a role that sits at the intersection of three domains: Agent Loop and Execution. Own the core agent runtime: tool orchestration, parallel execution, sub-agent delegation, sandbox code execution, and failure recovery. You will define how North agents plan and act across long, multi-step workflows and ensure the execution environment is robust enough for the most demanding enterprise tasks. You are expected to engage at the implementation level, contributing to architecture decisions alongside engineering rather than simply handing off requirements. Context Engineering. Own how our Agents manage the context window as a deliberately controlled resource. This includes progressive disclosure of tools and skills, context compaction and summarization, offloading of large payloads to a persistent filesystem, and the instrumentation that keeps agents oriented across extended trajectories. Model-Scaffolding Co-evolution. Own the feedback loop between North's harness and the Modeling Team. This PM is the connective tissue that makes that possible: ensuring harness design decisions are validated by Modeling before they are built, that evals are the shared bridge between both teams, and that as the harness evolves the model evolves with it. RESPONSIBILITIES - Define and own the roadmap for North's agent harness, including the agent loop, context engineering layer, tool orchestration, sandbox execution, and sub-agent delegation - Serve as the primary interface between North engineering and Cohere's Modeling team, ensuring new harness capabilities are validated before being built and that neither team paints itself into a corner - Own North's agentic evaluation framework, ensuring evals are compatible with both the North harness and Modeling's training infrastructure, and that they serve as a reliable bridge between product and research - Engage enterprise customers to surface real-world agentic failures and translate findings into concrete product and model requirements - Partner with the agentic expert modeling team to define goals that maximize the impact of our models and prioritize model capabilities and evals most critical for delivering on those goals. Establish a clear roadmap for our agentic modeling capabilities. - Stay current with the open-source and commercial agent ecosystem and drive adoption decisions that keep North's architecture aligned with emerging standards. REQUIREMENTS - 5+ years of product management experience as a research PM, in agentic AI systems,, or applied ML products - Deep understanding of agentic harnesses, including the latest paid and open source offerings. - Deep understanding of modern LLM agent architectures, including multi-agent systems, tool-augmented reasoning, memory and retrieval, programmatic orchestration, RAG, and long-horizon execution - Strong grasp of agentic evaluation design, including how to measure task completion, failure recovery, and long-horizon reliability, and how to diagnose model vs. scaffolding gaps - Technically deep enough to contribute to architecture decisions at the implementation level: comfortable reviewing and shaping design docs, reasoning about async execution patterns, sandboxed environments, filesystem design, and the tradeoffs that come with building harness capabilities into a production platform - Ability to flex between ML research conversations and engineering architecture discussions with equal fluency - Track record of shipping platform-layer products with demonstrated impact on reliability, performance, or capability. NICE-TO-HAVES - Direct experience in developing and shipping leading agentic harnesses. - An active practitioner of agent frameworks who regularly builds with and follows the latest developments in open-source harnesses, coding agents, and orchestration tools in both professional and personal work - Hands-on experience with enterprise agentic deployments: multi-tenant orchestration, tool permissioning, audit trails, and compliance requirements - Familiarity with infrastructure constraints relevant to enterprise deployments: on-premises environments, scalability challenges, and the operational tradeoffs of running complex agent workloads in restricted or air-gapped settings - Prior work at the intersection of research and product, translating nascent model capabilities into shipped product features - Background working within or closely alongside an ML research or post-training team. WHY JOIN COHERE? - Impact: Shape how Canada's most important public institutions adopt and deploy frontier AI. - Innovation: Work alongside leading researchers and engineers solving complex ML challenges. - Growth: Competitive compensation, equity options, and opportunities for professional development. - Flexibility: Hybrid work model with offices in key global locations (Toronto, Montreal, New York, San Francisco, London, Paris, and Korea) FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Al Jubail, Saudi Arabia; Yanbu, Saudi Arabia; Karachi, Pakistan; Vadodara, India; Lusail, Qatar; New Delhi, India Eram Talent is seeking an experienced Gas Distribution SCADA Specialist to join a leading energy company in Saudi Arabia. To maintain and administer SCADA system of Marafiq Gas Distribution Network (GDN) in Yanbu including its communication network in order to ensure high equipment availability and optimize system performance.. As a Gas Distribution SCADA Specialist, you will be responsible for the development, implementation, and maintenance of SCADA systems, facilitating real-time monitoring and control of gas distribution activities. Your technical expertise will be critical in maintaining operational integrity and supporting the technical needs of the distribution network. Key Responsibilities Perform preventive and corrective maintenance on SCADA application software, operating systems, hardware, RTUs, and communication networks of the GDN system. Administer and manage SCADA systems and networks, including installation, configuration, and troubleshooting of Windows operating systems and services. Monitor SCADA system performance such as alarms, events, CPU usage, disk space, and network traffic to ensure reliability and efficiency. Analyze and manage real-time data using monitoring techniques, data historian tools, and visualization platforms to extract and present system information. Provide technical support to operations by troubleshooting SCADA failures, generating reports, and resolving system issues. Conduct testing, commissioning, and integration of new SCADA systems, devices, and applications to ensure compatibility with existing infrastructure. Manage system security and user administration, including creating and managing user accounts, password resets, and defining access responsibilities. Maintain backups and disaster recovery processes, ensuring full system backups and restoration in case of partial or complete system failures. Handle hardware maintenance and inventory control, including repairing SCADA equipment, monitoring spare parts stock, and supporting AMI maintenance activities. Support project and engineering activities, including reviewing design packages, participating in site surveys, evaluating technical proposals, managing OPEX/CAPEX tasks, coordinating with vendors/OEMs, and participating in reliability and safety studies (RCA, RCM, HAZOP, IPF). Requirements Bachelor Degree in I&C Engineering, Computer Engineering, Electronics Engineering or equivalent. A minimum of 8 years of experience in SCADA systems specific to gas distribution. 8 years field experience with major utility organizations or SCADA system manufacturers. Enough working experience in SCADA systems of Gas Distribution Network including RTUs in metering skids and related communication systems. Enough working experience in Wonderware SCADA system and Emerson RTUs of Metering Skids. Good understanding of communication protocols and interfaces such as Modbus, RS232/485 etc. Enough working experience in SAP - Plant Maintenance module. Proficient in operating Wonderware SCADA systems and working with Emerson RTUs. Experience with gas distribution networks, including RTUs in metering and control systems. Strong knowledge of communication protocols (Modbus, RS232/RS485, etc.) and integration of field devices. Working experience with SAP - Plant Maintenance module. Relevant certifications such as MCSA, CompTIA Network+, or equivalent are preferred.