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Location: Hungary_Budapest_Office Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people. Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location. Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries. Position Overview The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels. This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules. This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards. Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role. The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment. Essential Responsibilities · Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines. · Handle representations in multiple languages, tailored to the specific requirements of individual clients. · EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations. · Maintain and manage individual email inboxes, ensuring timely action is taken on all communications. · Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders. · Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner. · Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules. · Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone. · Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date. · Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards). · Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery. · Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits. · Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems. · Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback. · Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark. · Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards. Qualifications Education & Experience · Minimum High School Diploma (GCSEs or A-levels) or equivalent required. · 1–3 years of relevant work experience. · Familiarity with CRM systems useful. Languages · Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally. · Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable. Skills & Competencies · Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations. · Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines. · Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems). · Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner. · Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications. · Excellent interpersonal and communication skills, with a collaborative team-oriented approach. · Self-driven and capable of working independently while managing individual responsibilities to a high standard. · Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback. Behavioral Criteria · Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery. · Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role. · Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution. · Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity. · Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery. · Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: IND - Bangalore; IND - Delhi; IND - Gurgaon; IND - Mumbai About Monster Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: As a Marketing Manager, you will drive change management initiatives across the Asia marketing organization, enhancing the effectiveness and efficiency of marketing operations. You will identify process gaps, implement improvements, and streamline workflows to ensure seamless execution, greater visibility, and operational excellence across the region. The Impact You'll Make: Drive change management within the Asia Marketing organization by assessing existing marketing processes, identifying areas for improvement in the workflows and development of the implementation roadmap. Work closely with the local markets and analyze current local pain points and collaborate with the regional team to identify gaps, and propose improvement strategies to enhance efficiency and productivity across markets. Ensure transparency across all levels of the organization, at every stage of implementation to ensure compliance towards process optimization that does not disrupt local market deliverables. Develop roadmap with clear milestones, and ensuring clear documentation throughout the exercise for consistency, clarity, and accountability across processes, while building the knowledge base within the marketing organization. Define metrics to measure the success of change initiatives and report on progress, proposing adjustments as needed. Who You Are: Prefer a Bachelor's Degree in the field of --Marketing, Communications, or related field of study. Additional Experience Desired: Between 5-7 years of experience in strategic planning, budget management, and tracking of marketing performance metrics in FMCG, telecom or consumer technology industry. Additional Experience Desired: Between 5-7 years of experience in marketing coordination, trade marketing, and event execution. Computer Skills Desired: Proficient in using Microsoft Office (Words, PowerPoint, Excel). Read our privacy policy here: Privacy Policy

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. We’re looking for an experienced Senior Talent Specialist to join our People and Culture team. This is a great role for someone who’s passionate about finding great talent and working across various markets. We fundamentally believe the biggest driver of company success will be the speed and quality of our hiring. It sets the foundation for everything else that we do to achieve our ambitious mission.   ABOUT THE ROLE As a key member of the People & Performance team, you’ll play a hands-on role in attracting, sourcing, and hiring world-class talent to support our business as we scale globally. You’ll work closely with hiring managers to understand their team needs, anticipate upcoming roles, and manage end-to-end recruitment processes that ensure we bring in exceptional people who align with our mission and values. Reporting to the Talent Lead, you’ll focus on executing recruitment strategies, managing candidate pipelines, and delivering an outstanding candidate experience that reflects the calibre of our product and culture. This role is perfect for someone who thrives in a fast-moving environment, enjoys partnering closely with teams across the business, and wants to have a direct impact on how we grow.   WHAT YOUR DAY WILL LOOK LIKE - Manage full-cycle recruitment for roles across regions and functions, from sourcing and screening to coordinating interviews and supporting offer processes. - Contribute to talent strategy and workforce planning, supporting forward-looking hiring plans, capability mapping, and future skill needs as the business scales. - Help shape and evolve our Employee Value Proposition (EVP), partnering with People & Performance and the business to ensure our story resonates in the market and reflects the real employee experience. - Build scalable recruitment practices and foundations, designing processes, tools, and ways of working that can flex across regions, functions, and increasing hiring volumes. - Upskill and enable hiring leaders, through coaching, training, and ongoing partnership to lift interviewing quality, assessment rigour, and hiring decision-making. - Support compensation benchmarking and market insights, contributing data and insights to inform fair, competitive, and consistent offers aligned to our compensation philosophy. - Partner on diversity, equity, and inclusion initiatives, helping embed inclusive hiring practices and broaden access to talent across all roles. - Represent Halter in the market, acting as an ambassador at events, universities, and industry forums to strengthen our talent brand. - Build and maintain strong candidate pipelines for current and future roles, proactively sourcing talent through multiple channels. - Work closely with hiring managers to understand role requirements, team goals, and key success profiles. - Provide guidance on hiring processes and help managers run smooth, effective, and inclusive recruitment cycles. - Deliver an exceptional, consistent candidate experience at every stage of the process, reflecting our culture and values. - Ensure all communication and interactions contribute positively to our employer brand. - Maintain our ATS and recruitment workflows to keep the hiring process efficient and organised. - Track and share key metrics like time-to-fill, pipeline progress, and candidate feedback to help improve our approach over time.Support initiatives around internal mobility, diversity, and employer branding. - Look for opportunities to improve recruitment processes and tools as we scale.We’re a fast-moving growth company, so from time to time, other responsibilities will pop up and you’ll be part of making it all happen! WHO ARE WE LOOKING FOR - 5+ years in talent acquisition, ideally in high-growth or global tech environments and multiple disciplines (even better if you have extensive experience recruiting hardware, software or wider technical roles!) - Proven experience building and scaling high-performing teams across multiple regions. - Strategic business partner who can zoom in and out: from exec-level reporting to day-to-day hiring excellence. - Strong interpersonal and stakeholder management skills, a true business partner to hiring teams. - Demonstrated success working in a fast-paced, high-volume hiring environment without compromising on the quality of talent we bring through the door. - You’ll have a deep knowledge of sourcing techniques and channels, and know what it takes to seek out the best talent globally. - Strong reporting and data skills; you’re able to track, analyse, and present key hiring metrics where needed. - Familiarity with employment laws, immigration requirements, and compliance across New Zealand and ideally Australia too. - High emotional intelligence with excellent communication skills; a proactive, solutions-focused self-starter who thrives in ambiguity and takes strong ownership and accountability.   OUR OFFICE FIRST APPROACH There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams. Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical. We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter. Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.   JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Писать экспертные тексты — описания для каталогов, кейсы объектов, посты в профильные каналы. Переводить технические характеристики с инженерного на человеческий, превращая их в понятные B2B‑выгоды.

Location: Salalah, Oman International Group Coordinator Format: Remote + on-site support as needed Frequency: A new group every 3 days About the Role We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them. Key Responsibilities Data Management: Collecting and processing guest data (passport details, contacts, special preferences). Bookings: Managing flight and hotel reservations. Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions. Logistics: Coordinating with drivers and managing daily transfers. On-Site Management: Overseeing group meet-ups and departures according to the itinerary. Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events. Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip. Work Format Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises. Requirements Personal vehicle and valid driving license. Fluent English proficiency. High level of accountability, responsibility, and self-reliance. Excellent communication skills, friendliness, and an approachable personality. High stress tolerance and the ability to make quick decisions in unpredictable situations. Readiness to work a flexible schedule and react quickly to incoming requests. Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels). Advantage: Prior experience in tourism, hospitality, or group coordination. Benefits Consistent workload. Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies. Competitive salary. Well-know company across the region.

Location: Argentina FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Business Development Manager in Argentina. We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Argentina. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape. Responsibilities: Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in Argentina Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships Develop and execute business development strategies in line with company goals Build and maintain strong relationships with new and existing clients, partners, and affiliates Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant Prepare regular reports, forecasts, and pipeline updates for the Regional Director Represent the company at industry events, expos, and webinars Candidate Profile: 2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must Strong network of IBs, affiliates, or HNW retail/institutional clients Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services Native Spanish and fluent in English Excellent communication, negotiation, and interpersonal skills Self-motivated, goal-oriented, and comfortable working independently or in a remote environment Understanding of compliance and regulatory requirements Will be considered a plus: Experience expanding into emerging markets (e.g., LATAM) Familiarity with affiliate platforms or CRM tools (e.g., Salesforce, Cellxpert, Zendesk) Bachelor's degree in Business, Finance, Economics, or related field Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets: Interview with HR (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment! Please kindly send your CV in English and specify your salary expectations in USD

Location: United Kingdom Would you like to build a career in a leading multinational IT company? We're looking for a driven, consultative Account Executive to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs. MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively. Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact. What You'll Do: Own and manage a sales pipeline across the EMEA region, from lead generation through contract close; Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions; Conduct product demos and consultative sales conversations tailored to client use cases; Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders); Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets; Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities; Maintain accurate pipeline and forecast data in CRM; Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape. Requirements What We're Looking For: 3+ years of B2B sales experience, including hands-on sales experience in the Telecom or CPaaS industry (mandatory); Proven track record of hitting or exceeding quota in a new-business sales role; Experience selling into EMEA markets; understanding of regional business culture and buying cycles; Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value; Solid understanding of telecom or CPaaS products, solutions, and sales cycles; Excellent communication skills in English; Comfortable working independently in a remote, fast-paced, target-driven environment; CRM proficiency (Salesforce, HubSpot, or similar). Nice to Have: Existing network of contacts in fintech, e-commerce, or telecom across EMEA; Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions; Additional languages (French, German, Spanish). Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support. - Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments. - Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed. - Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward. - Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation. - Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups. - Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization. - Build strong working relationships with teams across product, engineering, operations, and other functions. - Support recruiting coordination, team operations, and other administrative needs as the organization grows. - Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel. - Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization. - Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion. WHAT YOU'LL BRING - 5+ years of Executive Assistant or similar strategic support experience. - Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences. - Experience supporting technical, product, or engineering leaders in a fast-paced environment. - Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment. - Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners. - Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive. - Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership. - Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders. - High integrity and discretion when handling confidential or sensitive information. - Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly. - Willingness and ability to work on-site in San Francisco four days per week. EVEN BETTER... - Experience in a fast-growing, in-person start-up environment. - Experience working with C-suite executives. - Experience working within a dual, floating, or team-based Executive Assistant structure. - Experience managing complex travel, executive events, and high-touch on-site logistics. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: NYC, New York Workplace: OnSite Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's content team is producing more video than ever — creator interviews, webinars, product demos, and a steady stream of organic social — and we need an editor and videographer who can keep pace without sacrificing quality. This is a part-time contract role, not full-time, but you'll sit on the content team, working directly from our raw footage and briefs rather than a detailed spec sheet. Short-form is the priority, but you'll flex between quick social cuts and longer editorial pieces depending on what the week calls for. You should feel comfortable filming and editing for both   YOUR SUPPORT SYSTEM You'll report to Cait Miller https://www.linkedin.com/in/caitlin-miller-38869432/, Team Lead, Content Marketing, and work closely with our social and creator education content marketers, who you will partner with for filming, briefs, and priorities week to week. Your other main collaborators are: our Growth marketing lead on paid ad social cutdowns and our in-house Brand team to understand the brand standards of Kit.   WHAT YOU'LL DO - Film - Join us in studio or on set as needed for original Kit content - Feel comfortable both with on-the-ground filming as well as set and event filming - Experience working with creators a plus - Short-form - Cut organic social content — Reels, talking-head videos, product clips, UGC, and more - Turn longer creator interviews and webinars into paid ad creative - Long-form - Edit case study and creator interview videos - Produce quick YouTube product and feature tutorials - Edit evergreen webinar recordings into polished, on-demand videos - Slice webinars, interviews, and existing footage into 2–5 minute mini-course lessons for YouTube or other platforms WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Strong command of a professional filming and editing tools (Adobe Premiere Pro preferred; familiarity with CapCut, Opus Clip, or Descript as needed) - Fast, clean editing on talking-head and interview footage — pacing, captions, and audio cleanup that doesn't need a re-do - An eye for turning long-form footage (interviews, webinars) into engaging short-form social cuts - Comfort applying brand guidelines — fonts, captions, colors — consistently across a high volume of videos - Strong eye for quality and polish — Has a high bar for craft and can catch small details in cuts, pacing, transitions, audio, and endings that can make a video feel unfinished or sloppy. - Ability to work within a brand system — Comfortable interpreting and consistently applying brand guidelines across typography, color, composition, motion, imagery, and overall visual language. - Strong design fundamentals — Understands core principles like hierarchy, composition, typography, spacing, and visual storytelling, and can apply them naturally in video. - Collaborative with Brand/Design — Comfortable partnering closely with designers and creative leadership, receiving feedback, and incorporating brand considerations throughout the editing process. Experiences - 4+ years editing social-first video content, ideally for a brand, creator, or agency - Experience editing both short-form (Reels/TikTok/Shorts) and longer-form (YouTube, webinar, interview) content - Hands-on experience with recorded interviews, webinars, or talking-head footage — not just b-roll or UGC-only editing - Nice to have: experience editing course-style or educational video content Traits - You're fast without cutting corners — this team is high-volume and needs an editor who won't become the bottleneck - You can take a rough idea or raw footage and make it genuinely engaging, without leaning on clickbait - You take feedback well and don't need heavy oversight once you know the brand - You're comfortable juggling several projects across short- and long-form at once   WHAT WON'T SET YOU UP FOR SUCCESS - Needing a detailed shot list or heavy direction before you can start cutting - Discomfort with fast turnarounds — some weeks call for same-week social turnaround - Preferring to specialize in only one format — this role moves between short- and long-form regularly - A style that leans on clickbait hooks or gimmicks over substance   GEOGRAPHIC CONSIDERATIONS While Kit operates as a fully remote organization, certain deliverables require on-location support, including filming original content, supporting studio and on-set productions, and capturing footage at in-person events. These activities will primarily take place in New York City, so we will give preference to candidates based in the NYC area who can provide on-site support as needed.   COMPENSATION This is a 6-month part-time contract (25 hours/month), with the possibility of extension. The monthly retainer is $3,000–$5,000, based on experience.   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. Hiring manager interview 2. Panel Interview   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote, LATAM About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role We are looking for a commercially driven Director, Business Development, Latin America to lead Ondo’s institutional and strategic partnership growth across the region. You will own the regional business development strategy and build relationships with banks, asset managers, brokerages, exchanges, wealth platforms, fintechs, custodians, family offices, and other institutional partners. You will identify the most attractive markets and opportunities, develop Ondo’s regional pipeline, and lead relationships from initial engagement through negotiation, launch, and expansion. This is a senior, hands-on role requiring both strategic leadership and direct commercial execution. You will represent Ondo with senior decision makers, develop creative partnership and distribution models and navigate complex institutional sales cycles. The ideal candidate combines a strong institutional network in Latin America with deep commercial judgment, regional market knowledge, and fluency in digital assets and financial services. They should understand how institutional clients evaluate new financial products and be able to position tokenized assets as credible solutions for investment, collateral, treasury management, distribution, and market access. Fluency in both Spanish and Portuguese strongly preferred. The role will involve regular travel throughout Latin America. Responsibilities Define and execute Ondo’s institutional business development strategy across Latin America Identify priority countries, client segments, distribution channels, and strategic opportunities across the region Build senior relationships with banks, asset managers, brokerages, wealth platforms, exchanges, fintechs, custodians, family offices, and other institutional partners Develop and manage a high-quality pipeline, progressing opportunities from initial engagement through commercial negotiation, contracting, launch, and expansion Position Ondo’s tokenized products and infrastructure around the needs of institutional clients and regional markets Structure distribution, integration, revenue-sharing, joint go-to-market, and other strategic partnership arrangements Develop country-specific approaches that reflect local market structures, client needs, regulations, and adoption patterns Partner with Product, Legal, Compliance, Engineering, Marketing, and Operations to develop and execute institutional opportunities Provide regional market intelligence and client feedback to inform Ondo’s product, partnership, and go-to-market priorities Represent Ondo at senior client meetings, conferences, industry events, and relevant policy discussions across Latin America Establish clear regional goals, pipeline reporting, operating processes, and performance metrics Build and lead a broader Latin American business development function as the region scales Requirements 10+ years of experience in institutional business development, capital markets, asset management, banking, or digital assets Strong network and track record of building institutional relationships across Latin America Demonstrated success originating, negotiating, and closing complex, high-value commercial partnerships Deep understanding of the Latin American financial-services landscape, including major institutions, distribution channels, market structures, and regional differences Strong knowledge of digital assets, tokenization, stablecoins, blockchain infrastructure, or institutional crypto markets Ability to translate complex financial and technical products into clear institutional use cases and commercial propositions Excellent executive presence, communication, negotiation, and relationship-management skills Strong strategic judgment combined with a willingness to operate hands-on across sourcing, pitching, negotiation, and execution Ability to coordinate complex opportunities involving multiple internal and external stakeholders Fluency in English, Spanish and Portuguese Willingness to travel regularly throughout Latin America and collaborate across global time zones Preferred Qualifications Established relationships with banks, asset managers, brokerages, exchanges, fintechs, wealth platforms, or other relevant institutions in Brazil and Spanish-speaking Latin America Experience with tokenized securities, stablecoins, treasury products, funds, capital markets, custody, or institutional trading infrastructure Experience launching financial products or building new institutional markets across multiple Latin American countries Familiarity with the regulatory and commercial environments of Brazil, Mexico, Argentina, Colombia, Chile, and other priority regional markets What we offer Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation. Full benefits (medical, vision, and dental) and flexible vacation policy (PTO). Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices. A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap. Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Justin Howie, Head of Brand Studio at Customer.io , and I'm looking for a Senior Brand Designer to join our small, close-knit creative team. Brand Studio is the creative engine behind how Customer.io shows up in the world, from product launches and campaigns to the website and live events. We move fast, care deeply about craft, and operate at the intersection of strategy and production. Our team is moving from a production function to a systems and platform team, powered by AI and self-serve tooling. AI sits at the center of how we work, and you'll shape how Brand Studio and the wider company use it for ideation, production, and self-serve creation. You'll own brand design execution across our biggest moments, and you'll build the templates, components, and AI-assisted workflows that let the rest of the company create on brand without waiting on us. You'll work closely with our Brand Designers, Motion Designer, Web Engineer, Product Designers, and Marketers. This is a senior role with a runway. We're looking for a highly seasoned designer with strong business acumen, who manages up well and mentors others, and who we expect to grow into a Staff or Art Director role once you've proven yourself here. If you lead with Design Craft, live at the frontier of AI for brand and creative, and want to build systems that help a whole company look and sound like one brand, this role is for you. What we value Design Craft with speed — You hold high standards and know how to hit deadlines. Curiosity about what's next — You stay on the leading edge of brand and creative, from new AI tools to new techniques, and you share what you learn. AI-native by default — You reach for AI first, test what works on real projects, and teach others how. Collaboration over silos — You work closely with designers, developers, and marketers, and the output gets better because of it. Bias for action — You'd rather ship something great and iterate than wait for perfect, and you're energized by building. Clear communication — You ask the right questions, set clear expectations, and keep stakeholders in the loop without being asked. Leadership beyond the work — You mentor the people around you, manage up with confidence, and think like an owner of the business. What you’ll do Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days Design website pages, templates, and components in close collaboration with our Senior Web Engineer Develop campaign assets for digital and out-of-home advertising, produced with AI-native workflows so we can test more concepts and ship more variants Design branded materials for events and conferences, including signage, stage graphics, and collateral Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling that turn our guidelines into on-brand output anyone can use Own our AI creative stack: choose the tools, set the standards, and share what you learn with Brand Studio and the wider company Enable teams across the org through workshops, playbooks, and guardrails that keep AI-assisted work on brand Translate briefs from Product Marketing and Demand Generation into creative concepts, executed end to end Partner with Product Design to keep brand and product expression aligned Mentor designers on the team, give clear critique, and raise the Design Craft bar across Brand Studio Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment What we're looking for 7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership A portfolio that shows range: brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of your process Expert proficiency in Figma, including building and maintaining components and libraries within a brand system, and fluency in Adobe Creative Suite Strong typography and layout instincts, and a track record of turning complex technical concepts into clear, compelling visuals Business acumen: you connect design decisions to company goals, make the case for creative investment, and communicate fluently with executives The ability to manage up and lead without authority: setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec Mentorship experience: you've coached other designers and raised the craft bar around you Deep, hands-on experience with AI image and design tools in your production workflow, plus fluency across the AI creative stack (image generation, LLMs, prompt design, workflow automation) with examples of workflows, templates, or tools you've built that help others create on brand Compensation & Benefits We believe in transparency. Starting salary for this role is $128k–$160k USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute Zoom with a Recruiter 45-minute Zoom with the Head of Brand Studio 30-minute Zoom with a cross-functional leader 45-minute Zoom portfolio review and design exercise with Brand Studio All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale. Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area. About the Role Bybit EU is looking for a Customer Excellence Lead to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses. This senior leadership role covers customer support, service delivery, complaint management, customer experience, operational performance and service optimisation , with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance. Reporting directly to the Chief Business Operati ons Officer EU , you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function. Key Responsibilities Customer Service Strategy & Operations Define and execute the European customer service strategy aligned with business objectives and customer expectations. Oversee customer support operations across European markets, channels and customer segments. Establish service standards, operating procedures, KPIs and performance management frameworks. Drive operational efficiency, scalability and continuous improvement across customer service functions. CRM, Incident & Platform Communications Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners. Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime. Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news. Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events. Customer Experience & Service Quality Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments. Own customer satisfaction, service quality, response times and first-contact resolution performance. Identify customer pain points and drive improvements across the end-to-end customer journey. Develop consistent and effective customer communication and service standards across European markets. Complaint Management & Escalations Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements. Ensure effective processes for managing complex, sensitive and high-priority customer cases. Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns. Analyse complaint trends and implement corrective actions to address recurring issues. Service Channels & Customer Support Manage customer service delivery across live chat, email, telephone and other relevant support channels. Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries. Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets. Oversee service delivery performance of internal teams and outsourced customer support providers. Technology, Automation & Performance Drive the adoption of customer service technologies, AI, automation and self-service solutions. Own customer service analytics, reporting and performance dashboards. Use customer insights, data and feedback to improve service quality, productivity and customer retention. Partner with Product and Technology teams to improve support platforms, workflows and customer journeys. Leadership & Compliance Build and lead a high-performing European customer service function. Set clear objectives, KPIs and accountability across internal teams and external service providers. Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy. Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs. What We're Looking For 10+ years of relevant experience in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services. Proven experience leading large-scale, multi-market customer service operations and high-performing international teams. Strong understanding of crypto trading, digital assets, payments and financial services customer journeys. Demonstrated experience managing customer support operations, complaint handling, escalations and service quality. Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions. Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics. Experience managing outsourced service providers, workforce planning and multilingual customer support operations. Strong understanding of European markets, customer protection requirements and regulated financial services environments. Proven ability to drive operational transformation, customer experience improvements and scalable service delivery. Excellent communication, leadership and stakeholder management skills. Fluent English; additional European languages are an advantage; Chinese nice to have. Bachelor's or Master's degree in Business Administration, Management, Finance , Communications or a related field ; equivalent relevant professional experience will also be considered. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Toronto; San Francisco; Canada; New York; Vancouver; Ottawa; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? The Web team builds cohere.com http://cohere.com, the public face of Cohere. We work with marketing, design, and leadership to ship polished pages quickly: landing experiences, content-driven UI, and the CMS systems behind them. As a Web Developer, you will: - Work closely with a small team of engineers, designers, and marketing partners - Build and iterate on growth-focused UI: styling, layout, and content-driven pages - Work with content editors so publishing is faster and less painful. Better workflows, clearer schemas, fewer gotchas - Ship experiments and marketing features that help people discover and try Cohere - Build in Next.js, TypeScript, and Tailwind, including the Sanity schemas that power the site - Improve performance and reliability where it actually moves the needle, not chase tech for its own sake - Use AI coding tools every day, while owning what you merge: you should be able to debug, explain, and stand behind the code You may be a good fit if: - You’ve spent 2+ years shipping production React/TypeScript apps and care about polish and performance - You’re comfortable with Next.js and a headless CMS like Sanity or ready to ramp up quickly - You like partnering with design and marketing, and you leave code a bit clearer than you found it - You’re excited to try new tools when they help, and skip them when they don’t - You care about the end result for users, not just the framework of the week Bonus: Eye for design or motion; a portfolio, GitHub, or shipped marketing work. Familiarity with monorepos (pnpm/Turborepo) or Vercel is a plus. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States, Madison, WI Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Full Stack Software Engineer II (Contract Role) Madison, WI Playstation is looking for a Software Engineer to build our next-generation technologies and applications in the growing Madison, WI campus. We apply modern web technologies and methodologies to build an outstanding commerce platform and a customer experience filled with delight. The ideal candidate will come from an object-oriented development background, and be passionate about front end web technologies. Are you ready for a rare opportunity to deliver high-quality, thoroughly tested code at one of the world’s most recognizable brands? We’re doing really cool things with web technologies like React, React Native, and more to keep PlayStation the #1 gaming platform in the world. Yes! There is a Sony Playstation office in Madison, WI! We are located in the heart of downtown right near the Capitol Square with an outstanding view of the east side and many great restaurants and social opportunities right outside the door. This is a hybrid role. We offer a flexible work-from-home policy. In-person meetings may sometimes be required. Otherwise, you can work in the office as much or as little as you prefer. We also host many social and team bonding events in our Madison campus. The team This team focuses on building client application experiences for PlayStation consoles, websites, mobile applications and beyond. These features serve millions of users around the world. If you strive for outstanding UX, improving performance for a fast experience, and the blend of games and technology, please apply. Responsibilities: Develop, test and document business critical features and applications Work with Product Owners and Product Managers to understand feature requirements, capture technical requirements and craft solutions for components and applications for the PlayStation ecosystem Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams Developing JavaScript-based applications for PlayStation gaming consoles, web, mobile and future flagship Sony devices and services Building digital commerce solutions for PlayStation games, media content, subscription services and more Write robust unit and component tests to ensure reliability and prevent regressions. Work quickly and optimally in a fast-paced ever-evolving environment Work independently and collaborate with internal and external engineers Work with other team members by reviewing and giving feedback on pull requests and design plans Define and refine technical approaches that support performance, accessibility, and scalability. Exercise your feature building capabilities and collaborate within your team to optimize existing solutions as well Deploying platform experiences through CI/CD pipelines Monitoring software releases, analyze telemetry, and adapt to production data Continuously learn, experiment, and bring forward innovative ideas — participate in Hackathons and Café Days to help shape the future of PlayStation experiences. Required Qualifications: Bachelor's degree or equivalent, or 3+ years of relevant work experience instead of a degree 2-3 years of building product experiences with proficiencies in UI technologies A passion for robust sustainable and high-quality code Excellent communication and collaboration skills Strong technical, analytical, and problem-solving skills Capable of producing detailed design and development documentation Preferred Qualifications: Using HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Jest, and TypeScript Familiarity with Java and Spring Boot is a bonus Familiarity with GraphQL, REST APIs, and containerization tools such as Docker. Understanding of build pipelines and CI/CD standards, especially across multiple platforms. Experience working with performance optimization, accessibility, and responsive design principles. Curiosity about AI-assisted development tools or automation that improves developer efficiency At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $72.13 — $108.20 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Boston, MA Workplace: OnSite At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences. WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently. The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes. RESPONSIBILITIES - Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners. - Monitor and manage the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner. - Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms. - Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis. - Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials. - Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives. - Help identify gaps in logging, telemetry, or investigation workflows across security platforms. - Assist with threat hunting and security investigations using data from SIEM and other security tools. - Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities. - Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution. - Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures. - Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows. - Maintain documentation for incident response procedures, investigation workflows, and operational playbooks. - Participate in the security team’s on-call rotation to support investigation and response activities when needed. QUALIFICATIONS - 3+ years of experience in security operations, incident response, threat detection, or a related cybersecurity role. - Experience investigating security alerts or suspicious activity across environments such as endpoint, identity, cloud, or SaaS systems. - Experience triaging and managing security investigation workflows, including ticket queues or incident tracking systems. - Familiarity with SIEM platforms, log analysis, and security monitoring tools. - Understanding of common attacker techniques and frameworks such as MITRE ATT&CK. - Experience working with security tools such as EDR platforms, identity systems, cloud logging platforms, or similar technologies. - Familiarity with modern AI-enabled tools used in enterprise environments and an understanding of risks associated. - Experience improving security operations through automation, scripting, or responsible use of AI to increase operational efficiency. - Strong analytical and investigative skills with the ability to evaluate security events and determine potential impact. - Ability to coordinate investigations across multiple teams and communicate findings clearly to technical and non-technical stakeholders. - Strong written documentation skills for incident records, investigation notes, and operational procedures. - Relevant security certifications such as Security+, CySA+, SSCP, GSEC, or GCIH are a plus. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $70,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Afton, Texas Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: Within Galaxy’s Data Center team, you are a commissioning leader who has taken large-scale, mission-critical data center facilities from equipment acceptance through energization, functional performance testing, and integrated systems testing, and who has done it across multiple facilities at once. You understand the electrical, mechanical, and controls systems well enough to challenge a test script, read a trend log, and know when a result does not prove design intent. You understand the commissioning process well enough to adapt it, not just follow it, and you can rebuild the test sequence when conditions change. That includes authoring the MOPs and risk controls for completing IST and load-based validation after early turnover, in live or partially occupied environments, without lowering the performance requirements the original plan was designed to prove. You lead teams from the front, hold contractors, OEMs, and third parties to a high standard, and refuse to let schedule pressure compromise a readiness gate. You are equally comfortable on the data hall floor with a startup technician and in the conference room briefing senior leadership on readiness, risk, and forecast. You believe the digital economy depends on infrastructure that is proven before it is energized for customers, and you take ownership of making that proof rigorous. What You'll Do: As Senior Manager, Commissioning at Galaxy's Helios campus in Afton, TX, you will lead all commissioning efforts across the campus on behalf of Galaxy as owner and developer. You will report to the VP, Campus Construction Manager and manage a team of three Commissioning Managers, each assigned to a data center facility. You will work closely with the general contractor's on-site team and Galaxy's third-party commissioning agent, and you will partner with Construction, Pre-Construction, Design Engineering, and Operations to ensure every facility is installed, tested, and proven to design intent, and handed to operations ready for customer service. You will set the commissioning standard for the campus and hold every facility to it. Key Responsibilities: Own Campus Commissioning: Serve as Galaxy's single point of accountability for commissioning across the Helios campus, from design intent review through Level 1-5 commissioning, integrated systems testing (IST), and turnover to operations. Set the campus-wide standards and quality bar. Lead the Commissioning Team: Manage three Commissioning Managers, each embedded at a data center facility. Standardize methods and reporting, balance resources across facilities, and develop talent. Define and Enforce the Commissioning Plan: Own the campus commissioning plan and its alignment to the Owner's Project Requirements and Basis of Design, including acceptance criteria, test standards, and readiness gates. Ensure these are written into GC, trade, and OEM scopes. Validate Testing and Design Intent: Review and approve test scripts, sequences of operation, and IST scenarios across critical power, mechanical cooling, and BAS/EPMS controls and telemetry. Ensure testing proves design intent, redundancy, and failure-mode response. Drive Execution with the General Contractor: Integrate commissioning into the Primavera P6 master schedule and work daily with the GC's commissioning lead and trade partners to confirm readiness, resourcing, and OEM startup support. Hold the GC accountable through readiness reviews, deficiency tracking, and commercial remedies. Direct the Third-Party Commissioning Agent and Issue Closeout: Manage the scope and performance of Galaxy's third-party agent, challenge findings, and maintain a campus-level issues log. Drive every item through root cause, corrective action, and retest to closure. Coordinate Energization and OFCI Equipment: Plan utility energization and load bank testing, enforcing safe work during energized testing in partnership with EHS. Align OFCI equipment delivery, factory testing, and manufacturer startup with the commissioning sequence. Adapt the commissioning sequence and author MOPs to complete Level 4-5 and IST activities after early data hall turnover, without lowering acceptance criteria. Deliver Operational Readiness and Customer Acceptance: Partner with Galaxy Operations and customer delivery teams on documentation, training, operating procedures, witnessed testing, and formal turnover, ensuring each facility meets acceptance criteria at handoff. Report Readiness and Standardize: Provide candid readiness reporting to the VP and senior leadership, and feed lessons learned into design standards, specifications, and Pre-Construction planning. Validate Controls, BAS/EPMS, and Telemetry: Ensure the BAS, EPMS, and associated controls are commissioned as a system, not just as individual points lists. Verify point-to-point integrity, alarm and trend configuration, and operator visibility across all critical power and mechanical systems, including through failure scenarios such as loss of utility, loss of a controls network or server, communication failure, and transfer events. Confirm that telemetry remains accurate and actionable so Operations can see, diagnose, and respond to any failure while redundancy is maintained. What We're Looking For: Bachelor's degree in Electrical or Mechanical Engineering, or a related discipline, or equivalent experience. 10+ years of experience commissioning mission-critical facilities, including 5+ years on large-scale data centers, with at least 3 years in a leadership role directing commissioning through Level 5 / IST. Demonstrated success leading commissioning across multiple concurrent facilities on a single campus. Experience managing and developing commissioning managers or engineers. Deep technical knowledge of critical power systems, including medium- and low-voltage distribution, protective relaying, UPS, batteries, generators, and transfer systems. Deep technical knowledge of mechanical cooling systems, including chilled water plants, heat rejection, air handling, pumps, and associated controls. Working knowledge of BMS, EPMS, and SCADA architectures, sequences of operation, and fire and life safety system integration. Experience developing, executing, and witnessing IST, including failure-mode and fault scenarios. Familiarity with ASHRAE Guideline 0, NETA acceptance testing standards, NFPA 70E, and NFPA 110. Experience directing GC commissioning teams and third-party commissioning agents, with strong command of test documentation, issue tracking, and P6 schedule integration. Familiarity with Procore, Primavera P6, Bluebeam, SharePoint, and commissioning management platforms. Full-time, on-site presence at Helios (Afton, TX) Preferred: Professional Engineer (PE) license or commissioning certification (e.g., CxA, CCP, BCxP), prior owner-side or owner's representative experience, and OSHA 30. What You Bring: A track record of leading and developing high-performing technical teams. The conviction to hold readiness gates under schedule pressure, backed by data and clear communication. Excellent communication skills and the ability to influence technical and executive stakeholders. Sound judgment under pressure and a bias toward early, honest escalation. A commitment to safety, rigor, and executional excellence. A passion for building world-class infrastructure that supports the growth of the digital economy. What We Offer: Competitive base salary and discretionary bonus Paid Time Off Company-paid health and protective benefits for employees, partners, and other dependents Company Paid Holidays (14) 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks and daily meals Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: US, Remote Workplace: Remote The Luxor team has built a range of solutions for compute power, including a mining pool, custom firmware, an ASIC brokerage desk, Hashrate derivatives and compute to power CI and agents. We service clients across the globe. Our client base is growing rapidly and as such we are looking to expand our platform engineering team. We're looking for a Senior Platform Security Engineer with strong expertise in security and compliance. You'll join Luxor AI's Platform team and own the entire area of security and compliance within the team's scope, contributing to building and running production infrastructure. This role is ideal for someone who has experienced how security and compliance operate within a large organization and now seeks the autonomy to evolve that function at a fast-growing startup. It will suit an individual energized by the importance of the data we protect and the reliability we provide to our clients. This role will report directly to the Chief Technology Officer. This is a fully remote role based in U.S.A. with seldom travel if needed. RESPONSIBILITIES - Serve as a day-to-day security advisor for the team you support, advocating security requirements as an engineering team member during sprint planning, architecture reviews, process discussions, product direction, design decisions, and while work is in flight - Build and maintain centralized automated security testing and enforcement in CI/CD, including static and dynamic application security testing (SAST/DAST), software composition analysis (SCA), secrets scanning, and infrastructure-as-code (IaC) scanning - Manage centralized cloud monitoring tooling for vulnerability and configuration management, and integrate ongoing patching and hardening into engineering operations - Continually audit application environments and development processes to ensure compliance with internal and external requirements, and alignment with security standard methodologies - Implement and maintain cloud detection and response monitoring, and act as an incident CIRT responder - Document controls, configurations, and decisions to build durable institutional knowledge - Enforce policies and detection using device management tooling (e.g. FleetMDM) REQUIREMENTS - Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or equivalent practical experience - 8+ years of experience in DevOps, software engineering, or security engineering - Proficiency with CI/CD platforms (e.g. GitHub Actions), infrastructure as code tools (e.g.,Terraform), and configuration management (e.g. Ansible) - Proficiency in at least two of the following languages: Go, JavaScript, Rust, Python - Hands-on cloud security experience in GCP, Alibaba, AWS, OVH, Hetzner and/or Azure, including identity and access management, containerization, network security controls, encryption, logging, and monitoring - Harden access and controls (e.g. IAM Policy) - Hands-on experience with Kubernetes GitOps (e.g. Flux, ArgoCD) - Demonstrated experience implementing automated application and infrastructure security testing, secrets management, and policy-as-code enforcement - Familiarity with penetration testing applications or experience conducting penetration testing engagements - Strong scripting skills in Python, or Bash for automation and integration - Experience supporting third-party attestations and audits (e.g., SOC 2 Type 2, ISO 27001), including preparation, implementation, and ongoing evidence collection - Operated and maintained Zero Trust network infrastructures using Tailscale and Cloudflare WARP, providing direct technical support to users while managing access policies and troubleshooting remote connectivity issues. - Deployed, configured, and administered SIEM (Security Information and Event Management). - Strong communication and governance skills, with the ability to translate technical risk into business terms for technical and non-technical audiences, and to advocate for security without slowing down delivery At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all! Luxor does not accept unsolicited headhunter and agency resumes. Luxor will not pay any third-party agency or company that does not have a signed agreement with Luxor. HOW WE USE AI IN OUR HIRING PROCESS We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used. During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team. We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days. In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time. In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions. Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out. You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads. Location: remote available, with a strong preference for the US or EU. Some travel to OKX offices. What You'll Be Doing Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries. Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline. Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release. Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision. Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers. Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product. Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team. Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee. Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads. Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records. What We Look For In You 7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team. Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required. Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output. Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting. Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus. Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle. Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee. Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines. Nice to Haves Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting. Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale. Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments. Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks. Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit. A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .