Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
A new permanent opportunity has arisen for a Contract Support Engineer to work within Lifting Solutions Business Line. This role will be onshore based and you will be tasked with managing a Cranes and Lifting client contract, ensuring all aspects of this contract are delivered from a quality, timescale, health and safety and maintenance point of view. Other duties and responsibilities will include;
Responsible for the delivery of the Contracted Services to the Client including Safety, Quality, Core Personnel and equipment provision, Maintenance and Project Delivery
Deliver all aspects of client account, including but not limited to: Sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning & coordination, technical support
Responsible for delivering plans in place to support client Integrated Asset Plan and EnerMech support capability
Act as the Clients representative in ensuring any wider EnerMech departments deliver as per commitments
Minimise any maintenance backlog and ensure that any Safety Critical Maintenance backlog is immediately identified to the Client and internally to the EnerMech responsible person, where applicable in business line
Provide first line technical support and coordinate any client requirements including breakdowns
Manage the maintenance feedback loop to FMEA
The Requirements
To be successful for this position you will have previous experience in a similar role and a good technical knowledge of cranes. You may have come from a Project Engineer or an Account Management background, acting as a client representative/account manager is a key part of this role. Holding a mechanical engineering qualification is preferred. Communicating clear standards for performance is key and encouraging employee involvement in QHSE. You will have a proven track record of client interfacing and have a high emphasis on customer service.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Location: Serbia; Poland; Bulgaria; North Macedonia; Armenia; Georgia
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S.
As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced
Supply Engineering Team Lead
to help scale our operations, optimize supply processes, and lead a high-performing team.
The Role
The Supply Engineering Team Lead will report directly to the
Chief Technical Officer
and lead a team of
four Supply Engineers
.
Approximately
80%
of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while
20%
involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.
The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.
Please note: previous professional experience working with the US market is required for this position. We are specifically looking for candidates with hands-on procurement/sourcing experience involving US-based suppliers and international markets.
Responsibilities
1. Procurement operations
Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.
Plan inventory levels and forecast procurement needs.
Review technical drawings and specifications to prepare accurate material lists.
Verify dimensions, finishes, and quality requirements before placing orders.
Track engineering documentation and procurement changes throughout the project lifecycle.
Ensure procurement documentation and component orders are completed before production and container arrivals.
2. Supplier management
Source, evaluate, and develop relationships with suppliers across the
United States, Europe, the Middle East, and Asia
.
Negotiate pricing, payment terms, and delivery schedules.
Manage purchasing activities for production, warehouse, and installation operations.
Monitor supplier performance and resolve quality, logistics, and delivery issues.
Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.
3. Cross-functional collaboration
Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.
Support engineering changes, material substitutions, and procurement planning.
Provide procurement expertise, material recommendations, and pricing information for projects.
Ensure purchased materials meet project specifications and technical documentation.
4. Team leadership
Lead, mentor, and develop a team of four Supply Engineers.
Assign tasks, prioritize workloads, and monitor project deadlines.
Conduct regular one-on-one meetings and provide coaching and performance feedback.
Review procurement documentation, material lists, and purchase orders prepared by the team.
Support engineers with complex sourcing challenges and supplier escalations.
Coordinate procurement activities with internal stakeholders across departments.
Drive continuous improvement initiatives and optimize procurement workflows.
Report progress, risks, and operational updates to the Chief Technical Officer.
Requirements
3+ years of experience in procurement, sourcing, or supply chain within the glass, glazing systems, architectural hardware, or closely related industries.
3+ years of people management experience
, including direct leadership of procurement, sourcing, or supply teams.
Proven experience building or scaling a procurement/sourcing function from scratch, including processes, workflows, supplier management standards, reporting, KPIs, and team structure.
Experience designing and implementing procurement processes, policies, and operating procedures across the full purchasing cycle.
Strong experience working with
international suppliers and markets
, ideally across multiple regions such as Europe, the Middle East, Asia, and North America.
Hands-on experience with sourcing and procurement of
glass, glazing components, aluminum or steel systems, architectural hardware, fittings, accessories, or other closely related materials
.
Experience managing supplier relationships, negotiations, pricing, lead times, quality issues, and supply risks.
Experience with international logistics, import/export, customs, and cross-border procurement.
Ability to read and interpret technical drawings, specifications, and engineering documentation.
Experience implementing or improving procurement tools, task management systems, reporting, and cross-functional workflows.
Proficiency in Microsoft Office, Google Workspace, and PDF tools.
Fluent English is a must.
Fluent Russian will be a plus.
Personal qualities
Confident and proactive leader.
Strong organizational and multitasking skills.
Excellent communication and stakeholder management skills.
Strong problem-solving and decision-making abilities.
High level of ownership and accountability.
Ability to work effectively in a fast-paced environment.
Work Location
Remote
Monday–Friday.
Working hours:
8:30 AM – 5:00 PM.
Benefits
Competitive salary based on experience.
Paid Time Off:
5 paid vacation days during the first year.
15 paid vacation days annually starting from the second year.
Paid Sick Leave: 5 days per year.
Protected Time Off: 32 hours per year.
Why Join Crystalia Glass
Join a growing U.S.-based company with
9 years of experience delivering custom glass solutions
for residential, commercial, and institutional projects.
Take ownership of a key operational function and help shape procurement processes as the company continues to scale.
Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.
Work closely with executive leadership and have the opportunity to influence decisions and process improvements.
Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.
Work on complex, high-quality custom projects for customers across the United States.
Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia.
Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.
Location: Brazil; Colombia; Mexico; Costa Rica; Argentina; Ukraine
Crystalia Glass LLC
is a U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects. For more than 9 years, we have operated as a full-cycle company, managing every stage of the process—from design and manufacturing to sales, delivery, and installation. With production facilities in both the United States and Europe, we deliver high-quality solutions to customers across the U.S.
As our business continues to grow, we are expanding our Supply Engineering team and are looking for an experienced
Supply Engineering Team Lead
to help scale our operations, optimize supply processes, and lead a high-performing team.
The Role
The Supply Engineering Team Lead will report directly to the
Chief Technical Officer
and lead a team of
four Supply Engineers
.
Approximately
80%
of the role focuses on team leadership, coordination, process improvement, and cross-functional collaboration, while
20%
involves hands-on supply engineering activities to support the team during peak workload, employee absences, or complex projects.
The successful candidate will play a key role in ensuring efficient procurement operations, developing internal processes, and maintaining strong relationships with suppliers across the United States, Europe, the Middle East, and Asia.
Please note: previous professional experience working with the US market is required for this position. We are specifically looking for candidates with hands-on procurement/sourcing experience involving US-based suppliers and international markets.
Responsibilities
1. Procurement operations
Launch production by coordinating glass orders and ensuring the availability of required hardware and materials.
Plan inventory levels and forecast procurement needs.
Review technical drawings and specifications to prepare accurate material lists.
Verify dimensions, finishes, and quality requirements before placing orders.
Track engineering documentation and procurement changes throughout the project lifecycle.
Ensure procurement documentation and component orders are completed before production and container arrivals.
2. Supplier management
Source, evaluate, and develop relationships with suppliers across the
United States, Europe, the Middle East, and Asia
.
Negotiate pricing, payment terms, and delivery schedules.
Manage purchasing activities for production, warehouse, and installation operations.
Monitor supplier performance and resolve quality, logistics, and delivery issues.
Identify opportunities to improve procurement efficiency, supplier performance, and cost optimization.
3. Cross-functional collaboration
Work closely with Sales, Project Managers, Engineers, Estimators, Warehouse, and Installation teams.
Support engineering changes, material substitutions, and procurement planning.
Provide procurement expertise, material recommendations, and pricing information for projects.
Ensure purchased materials meet project specifications and technical documentation.
4. Team leadership
Lead, mentor, and develop a team of four Supply Engineers.
Assign tasks, prioritize workloads, and monitor project deadlines.
Conduct regular one-on-one meetings and provide coaching and performance feedback.
Review procurement documentation, material lists, and purchase orders prepared by the team.
Support engineers with complex sourcing challenges and supplier escalations.
Coordinate procurement activities with internal stakeholders across departments.
Drive continuous improvement initiatives and optimize procurement workflows.
Report progress, risks, and operational updates to the Chief Technical Officer.
Requirements
3+ years of experience in procurement, sourcing, or supply chain within the glass, glazing systems, architectural hardware, or closely related industries.
3+ years of people management experience
, including direct leadership of procurement, sourcing, or supply teams.
Proven experience building or scaling a procurement/sourcing function from scratch, including processes, workflows, supplier management standards, reporting, KPIs, and team structure.
Experience designing and implementing procurement processes, policies, and operating procedures across the full purchasing cycle.
Strong experience working with
international suppliers and markets
, ideally across multiple regions such as Europe, the Middle East, Asia, and North America.
Hands-on experience with sourcing and procurement of
glass, glazing components, aluminum or steel systems, architectural hardware, fittings, accessories, or other closely related materials
.
Experience managing supplier relationships, negotiations, pricing, lead times, quality issues, and supply risks.
Experience with international logistics, import/export, customs, and cross-border procurement.
Ability to read and interpret technical drawings, specifications, and engineering documentation.
Experience implementing or improving procurement tools, task management systems, reporting, and cross-functional workflows.
Proficiency in Microsoft Office, Google Workspace, and PDF tools.
Fluent English is a must.
Fluent Russian will be a plus.
Personal qualities
Confident and proactive leader.
Strong organizational and multitasking skills.
Excellent communication and stakeholder management skills.
Strong problem-solving and decision-making abilities.
High level of ownership and accountability.
Ability to work effectively in a fast-paced environment.
Work Location
Remote
Monday–Friday.
Working hours:
8:30 AM – 5:00 PM.
Benefits
Competitive salary based on experience.
Paid Time Off:
5 paid vacation days during the first year.
15 paid vacation days annually starting from the second year.
Paid Sick Leave: 5 days per year.
Protected Time Off: 32 hours per year.
Why Join Crystalia Glass
Join a growing U.S.-based company with
9 years of experience delivering custom glass solutions
for residential, commercial, and institutional projects.
Take ownership of a key operational function and help shape procurement processes as the company continues to scale.
Lead a talented Supply Engineering team and make a direct impact on efficiency, collaboration, and business growth.
Work closely with executive leadership and have the opportunity to influence decisions and process improvements.
Be part of a full-cycle company managing everything from design and manufacturing to sales, delivery, and installation.
Work on complex, high-quality custom projects for customers across the United States.
Collaborate with an international team and build relationships with suppliers across the U.S., Europe, the Middle East, and Asia.
Grow professionally in a fast-paced environment where your expertise and ideas can make a real difference.
Location: United States
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Ukraine
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program.
Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last.
Responsibilities
Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams
Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering
Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work
Represent public sector requirements in model launch planning alongside the launch TPMs
Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs
Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination
You may be a good fit if you
Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work
Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
Have excellent written and verbal communication skills, with the ability to influence without authority
Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required)
Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably
Are a US person. We have agreements with the US Government that mandate this for these roles.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Costa Mesa, United States
WHAT YOU’LL DO
• Utilize first principle methods and design tools to develop new aircraft products
• Own development of primary and secondary aircraft structural parts and assemblies (metallic and composite) from preliminary design through prototype manufacturing
• Perform complex modeling and finite element analysis at the detailed component level, major assembly level, and aircraft level (analysis simulations to include strength, buckling, damage tolerance, and delamination)
• Apply design for manufacturing concepts to create solutions that are cost effective and easy to manufacture at rate
• Conduct trade studies and perform design and analysis research of complex engineering concepts to determine an optimal solution for weight, performance, manufacturability, cost, and/or schedule
• Collaborate in a multidisciplinary environment to solve complex, open-ended problems with an emphasis on schedule and cost objectives
• Coordinate work with mechanical systems, systems integration, aerodynamics, manufacturing, project engineering, and other team members
• Onsite engineering support at manufacturing and integration sites
REQUIRED QUALIFICATIONS
• Bachelor's in Aerospace Engineering, Mechanical Engineering, or equivalent experience
• 5+ years of experience in aerospace structures design, analysis, or related roles
• Proficiency in CAD software and experience with engineering data analysis
• Proven expertise in structural modeling and simulation tools (e.g., ANSYS, NASTRAN, or equivalent)
• Strong understanding of material properties, stress analysis, fatigue assessment, load paths, design practices, and hand calculations
• Strong technical knowledge in core engineering principles, fundamental mechanics of composite materials, design, analysis, testing, and fabrication
• Excellent problem-solving and communication skills
• Self-driven with a strong sense of autonomy and adaptability in a dynamic environment
• Eligible to obtain and maintain an active U.S. Secret security clearance
QUALIFICATIONS
• Experience with clean sheet aircraft configuration
• Siemens NX proficiency
• FEMAP proficiency
• Experience with fast paced prototype design and manufacture of uncrewed aircraft
• Experience with high temperature materials selection
• Broad experience across a range of aircraft programs
• Hands-on experience with manufacturing
• Practical aircraft knowledge (pilots license, A&P, etc.)
Location: Japan
Workplace: Remote
The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to report into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases).
Note: We are hiring for this role in Japan. There will be on-site travel to provide in-person support to customers in Tokyo.
A TAM Architect will be successful in the role if they provide the following aptitude and approach:
- Highly technical with a focus on providing useful solutions to our users, customers, and prospects
- Great communicator with team members and customers
- Consulting, support, and project management skills and background
- 50% of the work will be case-initiated consultative support of strategic users/customers/prospects
- 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership)
- Some onsite regional travel will be required, estimated currently at up to 35% of the time
WHAT YOU WILL DO:
- Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
- Provide architectural, technical, and migration guidance and assistance
- Lead projects, escalations, and meetings to enable ongoing user/customer success
- Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
- Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Assist with hiring and mentoring new team members
- Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs
WHAT YOU BRING ALONG:
- 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
- 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS")
- Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
- Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
- Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2).
- Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Philippines
Workplace: Remote
ABOUT THE ROLE
The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs.
The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage.
This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls.
RESPONSIBILITIES
LEASE AND FIXED ASSET ACCOUNTING
- Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis.
- Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups.
- Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution.
- Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries.
CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION
- Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates.
- Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract.
- Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions.
- Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs.
CONTROLS, AUDIT, AND ISSUE RESOLUTION
- Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows.
- Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention.
- Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation.
- Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly.
CROSS-FUNCTIONAL COORDINATION
- Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues.
- Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting.
- Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps.
PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT
- Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements.
- Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use.
- Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs.
- Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements.
- Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve.
REQUIRED SKILLS AND EXPERIENCE
- Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables.
- Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation.
- Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review.
- Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation.
- Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system.
- Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders.
- Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits.
- Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams.
PREFERRED
- Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support.
- Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations.
- Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus.
- Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity.
NICE-TO-HAVE
- Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment.
- Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues.
- Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment.
- Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The People team at LangChain is architecting the operating system for the team behind the agents. Our charter is to make LangChain the best place to work — building the foundational infrastructure across recruiting, global rewards, performance, and AI upskilling that empowers our team to achieve our mission. We treat the employee lifecycle as a product: modular, intentional, designed for high-velocity iteration. We dogfood our own platform to automate the mundane and keep the team focused on the high-judgment work that matters.
ABOUT THE ROLE
Our People Operations team is globally distributed. This role is our West Coast presence — the person on the ground in SF and the anchor for People Ops during US hours.
This is a logistics, compliance, and hospitality role simultaneously. A new hire's first week is a product we're responsible for, and you own it. You’re the often face of HR to employees, and are focused on solving problems for our users (employees) in a high craft, maximum agency way. The systems here are still being built, and you have an opportunity to help influence how we set up the infrastructure to scale. We’re here to build something great, and you play a key role in making that happen through the foundations of people operations.
Location/City:
San Francisco, CA — in office 5 days per week.
WHAT YOU'LL DO
- Own onboarding end-to-end. Run pre-boarding — documentation, account setup, background checks, and the data handoffs to IT, Payroll, and Workplace — so nothing reaches a new hire half-finished.
- Run cohort day. Facilitate our twice-monthly in-person onboarding cohorts in SF, including everything from compliance to the employee experience.
- Drive the first 90 days support structure. Run the system behind 45/90 check-in cadence, buddy program, and the onboarding survey, including closing the loop on what it tells us.
- Be the front line during US hours. Serve as the first stop for employee questions: resolve what you can, route what you can't, and drive ongoing documentation in our knowledge base so it doesn't get asked twice.
- Build the process, don't just run it. Write and maintain the onboarding SOPs, close the parity gap between in-office and remote onboarding, and build distinct paths for rehires and international hires.
- Automate your own work. Use AI to take the repetitive load off this function — status chasing, packet assembly, provisioning checklists, survey synthesis — and use ticket volume to find what keeps breaking.
WHAT YOU'LL BRING
- Experience: 2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred).
- Compliance Fluency: Working knowledge of I-9 and employment eligibility verification, including the retention and audit requirements — plus the follow-through that casework rewards. Documents move on deadline, and you are never the reason something sits.
- Documentation-First Instincts: Your processes are written down, current, and usable by someone else. You turn a repeat question into a knowledge base article instead of answering it twice.
- AI Fluency: You already use tools to increase your leverage, and you reach for automation instinctively rather than as an afterthought.
- White-Glove Judgment: A new hire's first day is a moment that matters and you treat it that way. You handle compensation, immigration, and personal data with discretion.
- Resilient Ownership: You're comfortable on a globally distributed team and in a fast paced, build environment. When equipment doesn't arrive or a start date moves, you're calm and already solving it.
- Operating Principles: You exemplify our operating principles https://www.langchain.com/careers.
NICE TO HAVE
- Experience standing up or rebuilding an onboarding program, not just running an existing one
- Immigration or visa coordination experience (H-1B, PERM, TN, or equivalent)
- Global onboarding exposure
- Experience with LangSmith, Claude, or a similar tools
Annual salary range: $100,000 – $110,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global - ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform - and we're just getting started.
As a Senior Localization Operations Specialist on Smartling's Managed Services team, you'll own complex, larger-scale customer accounts and serve as an operational advisor to both clients and junior team members. This role blends hands-on execution with strategic thinking - you'll optimize workflows, lead escalation resolution, and help clients mature their localization programs, all while mentoring the next generation of Loc Ops Specialists. We are looking for a hire based on the US East Coast at this time.
You Will
Own complex or high-volume customer accounts end-to-end - from process design through delivery and retrospective.
Design and optimize localization processes to improve efficiency, scalability, and quality across diverse client accounts and operational environments.
Lead escalation resolution with minimal oversight, driving issues to closure while maintaining clear, proactive communication with clients throughout the resolution process.
Partner with customers and cross-functional teams to improve localization processes and support the scaling of their programs effectively.
Proactively identify operational risks - including volume spikes and tooling gaps - and mitigate them before they impact delivery or quality.
Mentor junior Localization Coordinators and Operations Specialists on process design, platform usage, and execution best practices.
You Have
3-5 years of experience in localization project management or operations, including ownership of complex accounts.
Deep hands-on experience with Smartling or comparable enterprise translation management systems (TMS).
Demonstrated ability to design, optimize, and govern localization processes at scale across complex, multi-account environments.
Strong track record of managing escalations and navigating challenging customer conversations, providing advisory support, education, and guidance to drive successful resolution.
Experience mentoring or coaching junior Localization Coordinators and Operations Specialists, with the ability to clearly explain complex concepts and provide effective training in a localization or operations context.
Excellent written and verbal communication skills, with experience engaging senior client stakeholders.
Solid understanding of localization industry trends, AI-enabled tooling, translation memory (TM) strategy, and localization frameworks.
Preferred but not required
Working knowledge of file engineering fundamentals, scripting languages, and localization engineering concepts, including file formats, encoding standards, and placeholder/tag management.
Experience supporting global, enterprise-tier clients with complex, multi-stream localization programs.
Fluency or working proficiency in a second language
You Are
Strategic.
You think beyond immediate deliverables, considering how today’s decisions impact the client’s localization program at scale.
Resilient.
Escalations and ambiguity don’t destabilize your approach; you stay grounded and focus on driving resolution.
Influential.
You build trust across internal and external stakeholders through expertise, consistency, and dependable follow-through.
Analytical.
You leverage available data, tools, and AI insights to identify trends and inform clear, actionable recommendations.
Mentorship-Minded.
You actively invest time in developing less experienced team members, helping them build skills and grow their capabilities.
You Will Enjoy
Freedom 🏡- we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use E-Verify platform for work authorization verification.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
Location: Remote (US)
IT Engineer
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows.
You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT.
Responsibilities
Identity, Access & SaaS Operations
Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA.
Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools.
Help enforce least-privilege access principles and support periodic access reviews and audits.
Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes.
Endpoint & Device Management
Support macOS endpoint management using Addigy, Iru, or similar platforms.
Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows.
Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees.
Help maintain endpoint security standards and configuration baselines.
Employee Lifecycle & Automation
Execute and coordinate end-to-end onboarding and offboarding processes, including:
Account provisioning and access configuration
Device setup and logistics
Role-based access enforcement
Secure deactivation and asset recovery
Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability.
Ensure lifecycle processes are documented, repeatable, and auditable.
Identify opportunities to improve lifecycle efficiency and reduce operational risk.
Tier 1 & 2 IT Support
Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints.
Serve as an escalation point for more complex access, integration, or device issues.
Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes.
Identify recurring operational problems and contribute to durable, system-level improvements.
Vendor Lifecycle & IT Operations
Support vendor onboarding, evaluation, and renewals.
Assist with SaaS access reviews and vendor offboarding.
Help maintain visibility into vendor usage, contracts, and lifecycle status.
Contribute to improving procurement and asset tracking processes.
Requirements
2–3 years of experience in IT support, IT operations, or systems-focused roles.
Experience providing Tier 1–2 IT support in a SaaS-heavy environment.
Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC.
Hands-on experience with IAM platforms such as Okta, Azure AD, or similar.
Experience supporting Google Workspace or Microsoft 365 environments.
Experience supporting macOS environments or strong endpoint fundamentals.
Comfort working in a terminal / CLI environment appropriate to experience level.
Ability to read and modify scripts written in Python, Bash, or PowerShell.
Strong written communication and documentation skills.
Ability to work independently in a fully remote environment.
Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling.
Nice to haves
Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune.
Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows).
Exposure to SaaS-first, identity-driven IT architectures.
Familiarity with vendor management, procurement workflows, or asset lifecycle tracking.
Interest in identity governance, security-adjacent work, or enterprise automation.
Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications).
What we offer
Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: England; Portugal; Spain; Italy; Ireland; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through:
- Technical Selling and Deal Shaping
- AI Governance and Security Thought leadership
- Technical Champion Ownership and Thought Leadership
- Customer and Internal Advocacy
- Competitive and Strategic Selling
This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems.
As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline.
RESPONSIBILITIES
Technical Selling and Deal Shaping
Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand:
- AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials)
- Software supply chain risk posture
- Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework)
- Secure development lifecycle requirements
Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity.
Design, position, and execute structured PoCs/PoVs focused on:
- Sandbox, network, and MCP tool policy enforcement
- Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs)
- Software supply chain visibility
- Agent and MCP tool governance controls
- Secure build pipelines
Define clear success criteria, evaluation frameworks, and executive-ready value summaries.
Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings.
Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders.
AI Governance and Security Thought Leadership
Establish credibility as a trusted advisor on:
- Responsible AI development practices
- Secure AI model lifecycle management
- Software supply chain integrity (SLSA provenance, SBOMs, verified base images)
- Container and artifact security
- DevSecOps best practices
Guide customers in implementing governance controls across AI-enabled SDLC workflows.
Provide architectural guidance for:
- Agentic AI development environments and runtime isolation (sandboxing)
- Policy-as-code enforcement across agents, tools, and machines
- MCP tool governance and allow-listing
- Identity and access governance for AI workloads (IdP-based role and policy assignment)
- Audit, logging, and SIEM visibility for agent activity
Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements.
Technical Champion Ownership and Thought Leadership
- Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams.
- Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices.
- Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities.
- Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions.
Customer and Internal Advocacy
- Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience.
- Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle.
- Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts.
Competitive and Strategic Selling
- Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle.
- Partner with Sales to develop technical win strategies for strategic and competitive accounts.
QUALIFICATIONS
We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply.
- Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales.
- Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria.
- Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership.
- Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
- Experience with Docker, container ecosystems, or adjacent technologies strongly preferred.
- Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred.
- Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred.
- Must be fluent in English.
- Excellent communication, influence, and stakeholder management skills.
- Willingness to travel to customer sites up to 25%.
WHAT TO EXPECT
FIRST 30 DAYS
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer.
- You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker.
- You will actively engage with senior stakeholders and manage relationships with clients.
- You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers.
- At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role.
FIRST 60 DAYS
- You will be laser-focused on supporting the sales teams during your second month.
- You will have connected with all of your team members.
- You will gain in-depth knowledge of Docker's products and how they impact our customers.
- You will have an advanced understanding of tools, activities, and best practices to be successful in your role.
FIRST 90 DAYS
- In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs.
- You will continue efforts to improve messaging, processes, and activities.
- You will educate our clients about our product roadmap and undertake product training for users.
- You will be ready to operate independently at full speed.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
EU: €141,400– €202,000 OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Help build the operational foundation that powers Sierra's ecosystem—and the global community building the future of AI agents.
Sierra's ecosystem is growing rapidly. Customers, partners, and developers around the world are building on Sierra to create the next generation of AI-powered experiences. As that community grows, we're looking for an Ecosystem Operations Manager to help scale the programs, systems, and operations that enable it to thrive.
This is a high-impact, cross-functional role within Sierra's Partnerships & Ecosystems team. You'll help operate and improve Sierra University, partner enablement, developer relations, and builder community programs while strengthening the operational foundation that enables the ecosystem to scale.
Working closely with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships, you'll improve processes, coordinate programs, and build the operational rigor that allows our ecosystem to grow efficiently.
We're looking for someone who enjoys bringing order to complexity—someone who can build scalable processes, execute high-impact programs, and continuously improve how we serve customers, partners, and builders.
WHAT YOU'LL DO
- Scale Sierra University by managing curriculum operations, certification programs, learner journeys, platform administration, and governance.
- Coordinate programs that grow Sierra's global builder community, creating opportunities for customers and partners to learn, connect, and succeed.
- Drive partner enablement operations in partnership with the Partnerships team, ensuring partners have the training, resources, and operational support they need to activate quickly.
- Create and maintain developer-facing resources—including documentation, tutorials, videos, and technical enablement materials—that help builders get the most from Sierra's platform.
- Plan and execute ecosystem events, including certification launches, builder summits, partner workshops, developer days, and community activations.
- Build and improve the operational systems, reporting, and processes that enable the Partnerships & Ecosystems team to scale efficiently.
- Partner across Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to coordinate ecosystem initiatives and keep programs moving.
- Measure ecosystem health through certification adoption, partner activation, community engagement, content effectiveness, and customer feedback, and use those insights to continuously improve how Sierra serves builders and partners.
WHAT YOU'LL BRING
- 6–8+ years of experience in ecosystem operations, developer relations, community programs, partner enablement, program management, or a related function at an enterprise SaaS or developer platform company.
- Experience operating and scaling customer, partner, or developer programs.
- Experience creating developer-facing content, including documentation, tutorials, videos, or technical enablement materials.
- Fluent in modern AI tools and workflows, with hands-on experience leveraging AI to improve productivity and a strong understanding of how AI agents, LLMs, and developer tools are transforming the way software is built, shipped, and adopted.
- Excellent written and verbal communication skills, with experience producing both customer-facing content and executive-ready communications.
- Highly organized, execution-oriented, and energized by building scalable programs in fast-moving environments.
- Willingness to travel as needed to support Sierra University, partner enablement, ecosystem events, builder programs, and community engagement.
EVEN BETTER...
- Experience at companies with scaled developer ecosystems, learning platforms, or partner communities.
- Experience supporting both customer and partner audiences.
- Familiarity with learning management systems, community platforms, event operations, and modern content creation tools.
- Experience working with AI platforms, developer tools, or enterprise software ecosystems.
- Prior software development, solutions engineering, or technical implementation experience.
- Experience scaling global ecosystem programs in fast-growing environments with limited existing processes or playbooks.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking an Event Content Strategist Vice President to join the Global Events team. This role will be responsible for shaping and driving the content strategy across iCapital's US portfolio of proprietary and sponsored conferences. Reporting to the Global Head of Events, this individual will sit at the intersection of event strategy, agenda development, speaker management, and audience engagement. This role ensures every event tells a compelling and cohesive story that aligns with iCapital's business priorities, market positioning, and evolving industry trends.
Responsibilities
Develop and lead event content strategy, programming, and execution across iCapital’s US event portfolio.
Partner with the Brand, Product and Channel Marketing, Sales, Product, Investment Strategy teams, and senior leadership to identify key themes, trends, and thought leadership opportunities, ensuring content remains relevant, differentiated, and aligned with business objectives, industry developments, and client interests.
Establish content measurement frameworks to evaluate event effectiveness, audience engagement, and content pull-through across marketing channels, leveraging insights to inform future programming and extend the value of event content.
Own the end-to-end speaker journey across US events, including outreach, confirmation, content development, presentation reviews, rehearsals, briefing materials, production coordination, onsite support, post-event follow-up, and management of key communications and deadlines.
Partner closely with Product and Channel Marketing, Creative, Brand, Communications, Legal, Compliance, executive offices, and agency partners to coordinate content-related workstreams, ensuring alignment, accountability, and successful execution across stakeholders.
Serve as a trusted advisor to executives, clients, sponsors, and external speakers on content strategy, messaging, and event participation.
Partner with the Sponsorship team to maximize sponsor participation through speaking opportunities, panel discussions, thought leadership sessions, and content activations that align with sponsor expertise and business objectives.
Build scalable content and speaker management processes, including playbooks, timelines, and frameworks that improve efficiency, consistency, and execution across events.
Track agenda performance, speaker effectiveness, and audience engagement metrics, delivering post-event insights and recommendations to drive continuous improvement and inform future event strategy.
Qualifications
8–12+ years of experience in event content strategy, conference programming, communications, marketing, or related fields
Proven experience developing content programs for large-scale conferences, executive forums, or thought leadership events
Comfortable developing overarching content frameworks, partnering with senior stakeholders on messaging, managing executive and external speakers, and driving the detailed processes that turn event agendas into impactful live experiences
Deep understanding of wealth management, alternative investments, and asset management is strongly preferred
Experience working with executive leaders and external speakers
Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously
Strong written, verbal, and presentation skills
Able to travel domestically as needed
Benefits
The base salary range for this role is $150,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: The Netherlands
ClickHouse is seeking a highly organised, resourceful, and proactive Executive Assistant (EA) to provide strategic and operational support to our 'VP EMEA Sales' and 'RVP EMEA Solutions Architecture'. This role is pivotal in ensuring both leaders are effective, focused, and operating at their highest capacity. You will serve as a trusted partner—anticipating needs, managing complex priorities, and enabling seamless coordination across teams.
WHAT YOU WILL DO:
- Executive Support
- Support local leadership through complex calendar management, scheduling, and prioritisation, balancing internal and external commitments across multiple time zones.
- Coordinate travel arrangements, itineraries, and logistics for domestic and international engagements, with a focus on EMEA region support.
- Prepare materials, agendas, meeting notes, and follow-up actions for leadership meetings, offsites, customer engagements, and key business events.
Cross-Functional Coordination
- Facilitate effective communication and information flow across Sales, Revenue, and other cross-functional teams.
- Track action items, deadlines, and key deliverables, ensuring leaders are prepared and aligned on priorities.
- Draft, review, and edit executive communications, presentations, reports, and other business materials.
- Serve as a trusted liaison between leadership and internal stakeholders, customers, partners, and external contacts.
Confidentiality & Judgment
- Handle sensitive and confidential information with the highest level of discretion and professionalism.
- Exercise sound judgment when prioritising competing requests, managing escalations, and navigating fast-paced business environments.
ABOUT YOU:
- 5+ years of experience as an Executive Assistant supporting C-level executives, preferably across sales, product, or marketing functions.
- Exceptional organisational and time management skills, with the ability to juggle multiple priorities in a dynamic environment.
- Strong written and verbal communication skills, with a polished executive presence.
- Tech-savvy with proficiency in productivity tools (Google Workspace, Slack, Zoom, project management platforms such as Asana or Monday.com).
- High emotional intelligence, professionalism, and a proactive, problem-solving mindset.
- Experience in high-growth tech or global start-up organisations is a plus.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
What the Role Is
This role owns replenishment and order writing for Babylist's Furniture and Monitors categories — a mix of bulky, freight-heavy furniture and dropship-fulfilled monitor SKUs. You'll manage inventory flow across a heavily dropship vendor base, balancing in-stock performance against the longer lead times and fulfillment complexity these categories bring. You'll report into Division 3 Planning and work closely with Merchandising, Supply Chain, and Finance to keep the category healthy.
Who You Are
You have hands-on experience managing dropship inventory
— you know how to plan and track stock you don't physically hold, coordinate with vendors on availability, and catch outages before they become customer-facing problems.
You've owned replenishment and order writing
for a category with real complexity — long lead times, freight considerations, or a fragmented vendor base.
You're comfortable working in a planning system day to day and can pick up new tools quickly (NetSuite, Sigma, or similar planning/BI platforms).
You have advanced Excel skills and are confident working with large data sets.
You have a strong foundation in retail math and inventory planning concepts (OTB, WOS, sell-through).
You communicate clearly with vendors and cross-functional partners, especially when flagging risk early.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Execute replenishment and order writing across Furniture and Monitors, keeping inventory aligned to forecast and in-stock targets.
Manage a dropship vendor base — tracking availability, coordinating on delivery timing, and resolving discrepancies before they hit customers.
Own monthly Open-to-Buy inputs for the category: trend analysis, risk flags, and forecast updates.
Deliver weekly sales and inventory recaps with clear, actionable takeaways for the planning team.
Build pre-season inventory forecasts at the category, brand, and SKU level.
Track out-of-stocks and discontinued items, proactively communicating risk to internal partners.
Partner with Merchandising on new product introductions and assortment changes.
Why This Role
You'd be stepping into an established category with real scope from day one — Furniture and Monitors are being handed off as part of a broader team restructure, not built from scratch.
Dropship is a genuinely different planning problem than owned inventory, and this is a chance to specialize in it rather than treat it as a footnote.
You'll have direct exposure to Merchandising, Supply Chain, and Finance on a category that carries real freight and vendor complexity — good ground for someone who wants to grow into bigger scope.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$93,820 to $125,081
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
УдалённоleadSerbia; Poland; Bulgaria; North Macedonia; Armenia; Georgia
УдалённоleadBrazil; Colombia; Mexico; Costa Rica; Argentina; Ukraine
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
УдалённоUkraine; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
География найма не уточнена
УдалённоJapan
УдалённоPhilippines; Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers
Support local leadership through complex calendar management, scheduling, and prioritisation, balancing internal and external commitments across multiple time zones
