Вакансии

— вести Instagram: Reels, сторис, публикации; — вести Telegram-канал: посты и выкладка;

Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.   WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.   WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.   COMPENSATION $88,000 - $132,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-CG1     Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.   WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.   WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.   COMPENSATION $88,000 - $132,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-CG1     Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on. WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted. WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority. COMPENSATION $88,000 - $132,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression. What you'll do Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution. Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers. Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner. Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting. Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results. Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings. Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements. Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change. What you'll bring Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software. Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context. Experience with Salesforce and partner-management systems or portals. Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations. Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others. Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation. Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems. Preferred experience includes Impartner or similar tools, SQL, or Snowflake. About the team The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $86,400 — $146,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco; Washington D.C.; New York City Workplace: Hybrid We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests. You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed. RESPONSIBILITIES - Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures. - Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information. - Answer routine requests for information under Legal's guidance. Gather account history and draft responses for matters that need review. - Help GRC process data subject requests and meet deadlines. Follow approved identity-verification and data-handling procedures. - Coordinate security questionnaires and data protection agreements, with Legal and GRC responsible for substantive review and approval. - Track each case through completion, including after handoffs. Record decisions, follow up on deadlines, and confirm the work is done before closing. - Work with Support Engineering to test routing, AI bypass rules, auto-close protections, and alerts. Investigate missed cases and verify fixes. - Keep approved replies and handoff instructions current with Legal and GRC. Arrange backup coverage so cases keep moving when you're out. - Handle other sensitive support escalations. Report backlog, response times, overdue cases, and recurring problems to Support, Legal, and GRC. REQUIREMENTS - 5+ years in support, trust and safety, legal or privacy operations, or compliance, ideally at a technology company. - Experience handling legal, privacy, or law enforcement requests. - Working knowledge of GDPR, CCPA, and data subject requests. - Judgment about when to involve Legal or GRC, and care with confidential and privileged information. - Clear writing, including in sensitive customer conversations. - Ability to manage competing deadlines and follow through without reminders. - Experience improving support processes with technical teams, including automation and AI safeguards. NICE TO HAVE - Experience with Intercom, Decagon, Linear, or Kodex. - Paralegal, privacy, or compliance experience or certification. - Experience with security questionnaires, SOC 2, ISO 27001, or HIPAA. - Familiarity with AI products or data tools for case reviews.

Location: San Francisco; Washington D.C.; New York City Workplace: Hybrid We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests. You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed. RESPONSIBILITIES - Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures. - Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information. - Answer routine requests for information under Legal's guidance. Gather account history and draft responses for matters that need review. - Help GRC process data subject requests and meet deadlines. Follow approved identity-verification and data-handling procedures. - Coordinate security questionnaires and data protection agreements, with Legal and GRC responsible for substantive review and approval. - Track each case through completion, including after handoffs. Record decisions, follow up on deadlines, and confirm the work is done before closing. - Work with Support Engineering to test routing, AI bypass rules, auto-close protections, and alerts. Investigate missed cases and verify fixes. - Keep approved replies and handoff instructions current with Legal and GRC. Arrange backup coverage so cases keep moving when you're out. - Handle other sensitive support escalations. Report backlog, response times, overdue cases, and recurring problems to Support, Legal, and GRC. REQUIREMENTS - 5+ years in support, trust and safety, legal or privacy operations, or compliance, ideally at a technology company. - Experience handling legal, privacy, or law enforcement requests. - Working knowledge of GDPR, CCPA, and data subject requests. - Judgment about when to involve Legal or GRC, and care with confidential and privileged information. - Clear writing, including in sensitive customer conversations. - Ability to manage competing deadlines and follow through without reminders. - Experience improving support processes with technical teams, including automation and AI safeguards. NICE TO HAVE - Experience with Intercom, Decagon, Linear, or Kodex. - Paralegal, privacy, or compliance experience or certification. - Experience with security questionnaires, SOC 2, ISO 27001, or HIPAA. - Familiarity with AI products or data tools for case reviews.

Location: Colombia We are looking for a Creative Specialist to join our Performance Marketing Team in Colombia — a role focused on managing end-to-end video content production for Meta and delivering high-performing creative content for the Colombian market. You will work with UGC creators, AI video providers, external contractors, and internal teams, taking ownership of the production process from initial coordination to final delivery. The role combines creative production, project management, and operational execution, with a strong focus on quality, speed, and efficiency. Challenges that await you: Manage end-to-end production of UGC and performance video content, ensuring high-quality delivery within agreed timelines. Source and manage UGC creators, AI video providers, and external production contractors. Coordinate multiple content production streams simultaneously and ensure smooth collaboration between all stakeholders. Independently review video content, provide structured feedback to editors and creators, and ensure consistency with company quality standards. Collaborate with the internal post-production design team on content reviews, iterations, and deadline management. Manage the operational side of external collaborations, including contracts, invoices, payments, and issue resolution. Coordinate card delivery to creators, including the full process through last-mile delivery. Maintain accurate information in the internal CRM throughout the full production cycle. Identify bottlenecks in content production and implement solutions to reduce costs, speed up delivery, and improve operational efficiency. Contribute to creative development through concept generation, scriptwriting, trend monitoring, and brainstorming. What makes you a great fit: 5+ years of experience in Creative Production, Project Management, Content Production, Marketing, or a similar role. Proven experience managing content or creative production processes end-to-end. Strong project management skills and the ability to manage multiple projects, stakeholders, and tight deadlines simultaneously. Strong understanding of social media content and digital creative trends. Ability to independently assess content quality and provide clear, actionable feedback. Proactive and ownership-driven mindset with the ability to identify problems and move projects forward independently. Strong communication and stakeholder management skills. Comfortable managing operational processes, including contracts, invoices, payments, and external vendors. Spanish — C2 level for effective communication with local creators, contractors, and partners in Colombia. B1 or higher English level for effective communication with an international team. Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Чем займёшься: Приём и обработка входящих заявок. Только переписка.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11638 Amazon FBA Product Sourcing Specialist Independent Contractor – CPT-11638 Amazon FBA Product Sourcing Specialist/e-Commerce VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Amazon FBA business is seeking an experienced E-commerce VA to take ownership of profitable product sourcing, brand and supplier research, and identifying viable opportunities for business growth. The business is in its early stages, and the owner also operates another full-time company. The priority is finding someone who already understands Amazon sourcing, marketplace restrictions, and product profitability and can independently identify realistic opportunities without extensive instruction. The position will initially focus on product sourcing, with secondary support for Seller Central, account health, and FBA operations as needed. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Amazon Product Sourcing & Analysis Research profitable products for resale through Amazon FBA Analyze demand, sales velocity, competition, pricing, fees, ROI, and estimated profit margins Evaluate opportunities using Keepa, SellerAmp, and Amazon marketplace information Identify products the client is eligible to sell or could realistically obtain approval for Prioritize commercially viable products over restricted or highly competitive opportunities Present qualified sourcing recommendations with supporting calculations and research Review existing product opportunities and help identify why current products may not be generating sufficient profit. Prioritize sourcing activities that support the client’s store growth and profitability goals Brand & Supplier Research Identify legitimate brands, wholesalers, distributors, and manufacturers Research supplier eligibility requirements, pricing, and wholesale-account opportunities Conduct initial email outreach to suppliers as directed Gather information and documentation for potential wholesale applications Maintain organized supplier and product opportunity records Flag unrealistic or unsuitable sourcing opportunities before significant time is invested Help assess products the client has already purchased but may be unable to sell on Amazon because of restrictions or listing limitations. Research potential solutions for products that do not yet have an Amazon product listing or ASIN, where applicable. Amazon Seller Central & Operational Support Monitor relevant Seller Central alerts, restrictions, and account-health concerns Assist with Amazon support cases, documentation, and product approval requirements Coordinate routine FBA shipment preparation, labels, and prep-center follow-up as needed Track outstanding inventory or shipment issues and escalate problems promptly Provide regular progress updates on sourcing activity and operational priorities Assist with creating product listings and generating ASINs for eligible products when no existing listing is available. Review existing store performance and identify potential issues affecting profitability, escalating recommended actions to the client for approval. Marketplace Support Assist with researching and pursuing Walmart marketplace access following the client’s unsuccessful application. Help determine applicable documentation, category restrictions, and listing requirements for products the client may want to sell on Walmart. Support Walmart product listing setup where the client’s products and account are eligible. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Hands-on Amazon FBA product sourcing experience required Keepa and/or SellerAmp proficiency required Amazon Seller Central experience required Wholesale, distributor, or brand research experience strongly preferred Proven experience evaluating product profitability and sales potential strongly preferred Knowledge of product restrictions, ungating, and account health required Supplier research and email outreach experience preferred FBA shipment and prep-center coordination experience is a plus Strong Excel / Google Sheets skills required IDEAL CANDIDATE PROFILE Highly experienced with Amazon product sourcing Analytical with strong profitability and research skills Resourceful, proactive, and commercially practical Independent and capable of making well-supported recommendations Extremely organized and accountable for follow-through Familiar with common Amazon compliance and operational issues Comfortable communicating problems and recommending solutions APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Amazon Seller Central Keepa SellerAmp Microsoft Excel / Google Sheets Amazon FBA Shipment Tools Work Schedule Contracted Hours per Week: 20 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Flexible Pacific Time Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: e-Commerce VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 20 hours/week Daily Working Time:  Flexible Pacific Time Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Strong spoken and written English required) REGION PREFERENCES:  Philippines Preferred but open to other regions What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Ищем специалиста, который будет развивать привлечение клиентов через поисковую рекламу и AI-платформы, используя AI-агентов и автоматизацию. • Планировать, запускать, оптимизировать и масштабировать кампании в поисковых системах;

* Ведение и актуализация всей внутренней документации. * Составление, проверка и архивация файлов.

-Принимать и обрабатывать обращения пользователей по работе в Битрикс24 (через чаты, тикет-систему или лично). -Консультировать сотрудников: как создать сделку, настроить уведомления, выдать права доступа, почему не сработал робот и т.д.

-обрабатывать обращения пользователей платформы по обслуживанию кассовых аппаратов. -консультировать по продукту и базовым техническим вопросам.

• Предлагать идеи, рубрики и форматы с учётом интересов аудитории и задач компании. • Анализировать потребности и сомнения покупателей, создавать контент, который отвечает на их вопросы и стимулирует обращения.

Поддержка и сопровождение DLP: политики, исключения, агенты, шлюзы, сенсоры, интеграции с AD/LDAP, SIEM, SOC, Service Desk. Обработка срабатываний DLP: анализ, классификация, ложные срабатывания, расследование инцидентов, сбор доказательств, эскалация.

• Уверенно работаешь с Midjourney, Flux, Kling, Seedance или аналогичными инструментами. • Умеешь составлять промпты и добиваться реалистичного результата без заметных артефактов.

Сейчас мы ищем Mobile Integration Specialist, который поможет развивать техническую инфраструктуру сервиса аренды мобильных приложений, обеспечивать корректную передачу данных и решать технические задачи клиентов. • Мобильные интеграции.