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Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰£100,000 - £133,000 + Benefits | We’re looking for several Product Marketing Leads to set the market intelligence and product strategy for individual product Collectives. At Monzo, Product Marketing is a global product-market fit discipline rather than a GTM discipline. We’re embedded in squads with PMs, Designers and User Researchers, shaping products and propositions by acting as the voice of the market (UK, Ireland, Spain and future markets). We then partner closely with Integrated Marketing, who lead marketing strategy and execution, to bring those propositions to customers. Together, we aim to build and market category-leading products. If that’s your flavour of product marketing, Monzo is for you. This is a player/coach role. You'll own Product Marketing for a Collective: understanding customers, shaping product strategy, defining positioning, and guiding how launches land in the market. If you love influencing what gets built as much as how it's communicated, you'll feel at home here. Where you could join: Wealth is building the future of how people grow their money: helping millions of customers save, invest, and plan for retirement with the same simplicity and trust they expect from their current account. It spans Savings, Investments, Pensions, Insurance, and brand new kinds of wealth-building experiences. This is a role for someone who wants to challenge how traditional wealth products work to make growing money (finally) feel simpler and more useful for everyday customers. MonzOS is the intelligence layer of Monzo: an AI-powered operating system that helps customers find the right product, insight or action at the right moment. It brings together personalisation, recommendations, search and in-app discovery to make Monzo feel more useful every time someone opens the app. This is a role for someone who is excited by the challenge of making Monzo feel simple, trusted and indispensable in people’s financial lives. EU is building Monzo for millions of customers across Europe, taking what people love about Monzo in the UK and making it work brilliantly in new markets. This role will lead consumer market insight and competitor discovery for new countries, while supporting growth in already-live markets like Ireland and Spain. This is a role for someone who loves figuring out how to win a market: turning customer insight, competitor analysis and local context into practical, provocative choices for product and marketing. Key Responsibilities You and your team will… Set strategy for multiple categories. You'll own a one-year product marketing strategy for a complex, multi-product Collective. You will work to define how Monzo wins in multiple categories with multiple products over time. Set the market intelligence agenda. You'll decide what we need to understand about our customers, competitors, and the market. You’ll identify and size opportunities, and build the frameworks other teams use to prioritise and respond. Shape what gets built. You'll use market intelligence to shape product strategy across multiple areas, bringing a perspective that changes what we build and in what order. You'll sit alongside Product leadership, driving commercial outcomes through product differentiation. Define positioning that moves the business. You'll ensure every product starts with a customer problem, differentiated positioning, and a proposition worth talking about. You’ll demonstrate that positioning will shift customer perception and move revenue at scale. Own how we go to market. You'll decide when products launch, with what mechanic, and in what order, so launches across the Collective add up to more than a run of releases. You'll give Integrated Marketing a brief sharp enough that they never have to guess, then feed what the market tells you back into the proposition. Raise the bar for Product Marketing. You'll define what great looks like through high standards, coaching, feedback, and better systems. You'll improve how PMM works by embedding AI into our workflows, tools, and playbooks. On the manager track, you'll also be accountable for the development, performance, and careers of a small team. Great PMMs come from all sorts of places. This is for you if: You think beyond a single product. You're comfortable owning strategy across multiple products and categories, where work spans multiple squads and the decisions have business-wide implications. You own the hardest calls in your domain. You're trusted to make high-stakes positioning and strategy decisions independently, and you're right often enough that Product and Marketing leadership seek your judgement. You're comfortable making difficult trade-offs between commercial needs, customer experience, and competitive urgency when the right answer isn't obvious. You bring senior people with you. You build consensus around difficult decisions, influence senior stakeholders across disciplines, and create clarity out of ambiguity. People look to you for guidance when the path forward isn't obvious. You're a player/coach. You still want to do the hardest strategic work yourself while coaching others through feedback, mentoring, and high standards. Whether or not you're a people manager, your impact is visible in the growth of the people around you. The Interview Process Our interview process involves three main stages: Initial Call (45mins) Case Study Presentation (1hour) x2 final interviews via Google Meet (45mins for each interview) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. What’s in it for you: £100,000 - £133,000 as a base salary This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working, or remotely within the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-JB1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Hamburg Workplace: Hybrid adjoe https://adjoe.io/ is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its’ app partners’ business to the next level. Part of the applike group https://applike-group.com/ ecosystem, adjoe is home to an advanced tech stack https://adjoe.io/company/adtech-stack/, powerful financial backing from Bertelsmann, and a highly motivated workforce to be reckoned with. Meet Your Team: Fraud Operations Our Fraud Operations team tackles one of adtech's biggest challenges: fraud. As a specialized operational force within Anti-Fraud, we actively investigate, reproduce, and mitigate abuse to prevent fraud from impacting our partners' business. At the core of our day-to-day work is rapid exploit analysis and telemetry forensics across Android and iOS platforms, dissecting device manipulation, hooking frameworks, and emulator-driven abuse. Partnering closely with core SDK and Backend teams, we query billions of daily events across our distributed data stores (Trino, ScyllaDB, DynamoDB) to isolate suspicious traffic anomalies in real time, translate complex attack vectors into actionable detection heuristics, and deploy pragmatic mitigations directly across our Go-based services. This means working hands-on with cutting-edge tech and adversarial forensics to continuously outsmart even the most creative tactics. Your Mission & Who We Are Looking For: - AdTech & Anti-Cheat Domain Expertise: You understand the mechanics of digital advertising (attribution, publisher monetization, traffic quality) or bring experience from adjacent anti-abuse environments like gaming anti-cheat. You will act as the escalation point for BI, Product, and Support, translating complex abuse patterns into concrete technical solutions. - Reverse Engineering & Exploit Analysis: You have an adversarial security mindset. While our core SDK team develops production client libraries, you understand iOS and Android internals well enough to decompile binaries, understand and use hooking of APIs and work with frameworks to root/jailbreak devices (e.g., Magisk, Xposed, KernelSU, Dopamine), and reproduce emulator- or bot-driven exploits in a sandbox environment to find the root cause. - Large-Scale Telemetry & Data Forensics: You can query and analyze billions of daily events across distributed databases (Trino SQL, DynamoDB, ScyllaDB). Using data analysis tools and LLM-assisted workflows, you quickly isolate anomalous clusters, model suspicious traffic patterns, and turn raw telemetry into actionable detection heuristics. - Distributed Systems Observability & Profiling: You are comfortable working with high-throughput event pipelines. Leveraging Grafana, Kibana, and distributed tracing, you monitor system health, diagnose bottlenecks across Kafka and SQS queues, and verify that detection APIs maintain low-latency response times under heavy load. - Technical Leadership & Team Enablement: You will serve as the technical lead for our new Fraud Operations unit within the Anti-Fraud Solutions team. Partnering with the Product Lead, you will drive technical strategy, conduct meaningful code and architecture reviews, and mentor engineers. We value clear communication and pragmatic decision-making over years of formal management hierarchy. - Pragmatic Engineering & Rapid Mitigation: You are a hands-on engineer who can read, debug, and review Go microservices without needing to be a Go purist. Working alongside Backend, Mobile, and Data Science teams, you will prototype detection logic, deploy verified mitigation rules, and automate responses to emerging attack vectors. 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.   - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Berlin, Germany Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Founding Engineering Team Lead to join one of our clients ' team in Berlin. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: Lead and grow a small, high-performing engineering team while remaining hands-on Design, build, and review production backend and platform code alongside the team Own delivery of the engineering roadmap, balancing speed, quality, and security Act as a technical leader by setting architecture direction and enforcing engineering standards Contribute directly to critical features, integrations, and platform foundations Establish lightweight engineering processes that enable fast execution without bureaucracy Mentor engineers through code reviews, pairing, and technical guidance Contribute hands-on in design and build architecture, configure systems, code 70% of the time in GoLang. Remove blockers and unblock delivery across backend, frontend, data, and DevOps Collaborate closely with CEO, CPTO, and product leadership on technical and execution decisions Support hiring, onboarding, and technical evaluation of engineers Foster a culture of ownership, pragmatism, and low ego Build whole Security platform setup from scratch Partner closely with backend and AI engineers to design secure service boundaries and deployment models Troubleshoot and resolve complex production incidents across infrastructure, networking, and application layers Build PoCs and validate infrastructure and security design decisions in an early-stage environment Support compliance readiness by enabling controls, logging, and evidence collection for security frameworks Continuously improve platform cost efficiency, reliability, and operational maturity This role reports directly to CEO & CPTO Must have skills: 10+ years of professional software engineering experience 3+ years of experience leading engineering teams while remaining hands-on 3+ years of GoLang experience 3+ years experience with AWS in production environments Strong code quality bar and experience with architectural reviews Ability to context-switch between technical topics and people leadership Strong execution mindset and comfort operating under ambiguity Hands-on coding mentality; can build things from scratch including security architecture yourself Hands-on experience with Docker, Kubernetes (EKS) and containerized workloads Experience with CI/CD pipelines (GitHub Actions or similar) Experience with monitoring, logging, observability (Grafana, OpenTelemetry, Prometheus) Experience with Coding CoPilots (Claude Code, GitHub Copilot, AWS CodeWhisperer, Codex, etc.) Knowledge of Experience supporting production SaaS platforms High ownership mentality, startup mindset, and ability to move quickly Experience in startup or scale-up environments Low ego, high commitment, and a true tech startup mentality Excellent English communication skills Nice-to-have requirements: Previous experience as a founding or early-stage Engineering Manager Experience in cybersecurity , identity, or enterprise SaaS platforms Exposure to DevOps, SRE, or data engineering Experience scaling teams and systems simultaneously Experience with security architecture, identity security, or security engineering Familiarity with compliance frameworks (NIS2, DORA, ISO 27001, SOC 2) Understanding of OAuth/OIDC, API tokens, IdP, scopes, SSO, SCIM, roles, RBAC/ABAC, service accounts Familiarity with cloud identity and security controls (e.g. IAM, CloudTrail, Azure Active Directory / Entra ID ) Hands-on with SIEM platforms such as Splunk, Microsoft Sentinel, or IBM QRadar Experience designing permission models, identity graphs, or access control frameworks Knowledge of tokenization, Zero Trust principles , least privilege, and continuous verification Experience with Security related to AI/LLM systems, agent logic, or willingness to learn fast Familiarity with AI agent behavior , LLM security, or agent sandboxing Previous experience in cybersecurity , identity startups You are a fan of rock or metal music Excellent German communication skills Benefits: Founding Team Member Equity — ESOPs in a well funded cybersecurity company. Competitive Compensation — salary aligned with market, flexible early-stage arrangements possible. Founding Team Member Status — shape the company from day one and own critical security technical decisions. Fresh Funding Secured — immediate runway to build, hire, and execute fast. Security Contribution — contribute to security tech architecture across identity, AI agents, and enforcement. High Autonomy — freedom to design and build without corporate overhead. Work with a Technical CEO and CPTO — fast iteration, strong alignment, clear direction. Cutting-Edge Domain — identity security, SaaS-to-SaaS access, AI agent governance. Massive Learning Curve — quickly gain depth in cybersecurity, identity, and AI systems. Fast Career Path — opportunity evolve into higher leadership as we scale the engineering team Berlin Location — top-tier tech environment with strong cybersecurity and AI ecosystems. Direct Impact — your architecture and code become the foundation of the entire platform. Best Equipment and Tools - High quality equipment and modern tools to help you do your best work from day one. Team Offsites - Regular team offsites designed to build strong connections, alignment, and shared momentum.

Location: Lappeenranta, Finland About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Role We are seeking a skilled and motivated Data Center Electrical Lead to support the operation and maintenance of critical infrastructure within a mission-critical data center environment in Lappeenranta, Finland. The successful candidate will have a strong electrical background and experience working with power distribution systems, industrial maintenance, or critical facilities operations. This role is responsible for ensuring maximum uptime, reliability, and safety of data center electrical and mechanical systems while supporting 24/7 operations. Key Responsibilities Critical Infrastructure Operations Operate and maintain critical electrical systems including: UPS systems Medium- and low-voltage switchgear Transformers Backup generators ATS/STS equipment Battery systems Power distribution units (PDUs) Monitor facility systems using BMS/EPMS platforms. Perform routine inspections and operational checks of critical infrastructure. Maintenance & Troubleshooting Perform preventive and corrective maintenance on electrical and mechanical systems. Diagnose and troubleshoot equipment failures and alarms. Support emergency response and incident recovery activities. Coordinate with vendors and contractors during maintenance activities. Safety & Compliance Follow Finnish electrical safety regulations and company safety procedures. Support lockout/tagout (LOTO) procedures and safe switching operations. Maintain compliance with SFS 6002, occupational safety requirements, and site policies. Ensure all maintenance activities are properly documented. Operational Support Participate in 24/7 shift operations, including nights and weekends. Maintain accurate logs, reports, and maintenance records. Assist with commissioning and testing of new equipment and infrastructure upgrades. Support continuous improvement initiatives for operational efficiency and reliability. Qualifications Required Vocational qualification, diploma, or degree in: Electrical Engineering Industrial Maintenance Automation Technology Power Systems Experience working with electrical infrastructure or industrial systems. Knowledge of: Power distribution systems Electrical troubleshooting Preventive maintenance practices Ability to read electrical schematics and single-line diagrams. Good English communication skills. Preferred Data center or mission-critical facility experience. SFS 6002 Electrical Safety certification. Experience with medium-voltage systems. Knowledge of HVAC/cooling infrastructure. Experience using CMMS, BMS, or EPMS systems. Finnish language skills are an advantage. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Cambridge / Hybrid Workplace: hybrid Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.    This role is offered on a full in-studio basis or a hybrid basis (minimum 3 days per week in the studio). We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.  WHAT’S THE ROLE?   We’re looking for a Lead Artist to help shape and deliver the scenery for our games, leading a small team to create high-quality 3D assets including props, modular building sets, and assembled environment content.  In this role, you’ll be responsible for guiding your team to deliver work that meets expectations for quality, performance, and schedule, while maintaining a strong and consistent visual style. Just as importantly, you’ll support the growth and wellbeing of the artists you work with, helping them develop their skills and confidence through clear direction, feedback, and regular support.  You’ll work closely with Art Direction, Production, and teams across the project to turn creative vision into something tangible and achievable, ensuring your team is aligned, supported, and set up for success. Your artistic judgement and hands-on experience will help you guide quality, solve problems, and step in where needed to keep things moving. WHAT YOU'LL BE DOING Leading the delivery of scenery assets and set-based content across your team’s workstreams, ensuring output meets quality, performance, and schedule expectations. Translating art direction into clear, actionable goals and supporting your team to deliver consistent, high-quality results. Working closely with Production to plan work, provide estimates, track progress, and identify risks early. Supporting your team day-to-day by reviewing work, providing clear feedback, and helping to resolve challenges to keep delivery moving. Ensuring assets are combined into cohesive, believable scenery that supports gameplay, readability, and visual storytelling. Maintaining alignment with technical requirements, pipelines, and performance constraints. Line managing artists, supporting their development through feedback, coaching, and structured growth. Assigning work effectively to balance delivery needs with individual development. Creating a positive, collaborative team environment where people feel supported and motivated. Acting as the main point of contact for scenery-related work, collaborating with Art Direction, Production, and other teams to keep everything aligned and moving forward. Contributing to team planning and resourcing, supporting improvements to workflows and processes, and working with external partners where required. WHAT YOU'LL BRING Strong experience delivering high-quality 3D assets within a game development environment. Highly developed capability in asset creation workflows, including modelling, texturing, and real-time integration. Solid hands-on experience with industry tools such as Maya, Substance Painter, and ZBrush. Experience leading or coordinating a team delivering content at scale. Experience line managing individuals, including performance reviews, goal setting, and development planning. A good understanding of production pipelines, scheduling, and working across disciplines. The ability to balance visual quality with performance and delivery constraints. Strong artistic judgement, including composition, scale, and visual storytelling. Clear communication, organisation, and decision-making skills. BONUS IF YOU HAVE Experience working with outsourcing teams and external partners. Experience supporting team planning or resourcing. Familiarity with modular workflows, kit building, or large asset libraries. An interest in improving workflows, tools, or processes. Experience working in different styles or across different types of projects. Exposure to areas like foliage, terrain, or organic asset creation. WHAT WE CAN OFFER YOU You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.  Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.   We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.  We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.   For queries, please email: recruitment@frontier.co.uk

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.     Why This Role Is Important to Arcadia  Arcadia's data platform powers population health analytics for health plans, ACOs, and provider groups across the country. As a Lead Analytics Engineer — Data Modeling & Quality, you sit at the intersection of data quality ownership and analytical data modeling. You'll own the SQL and DBT layer that transforms raw clinical and claims data into trusted, production-grade datasets, while also serving as the quality authority for the data those models produce. This is a hybrid role — deeper SQL and DBT expertise than a traditional Data Health Professional, with a more analytical and model-focused scope than a Data Engineering role. You're less focused on pipeline infrastructure and more on the logic, shape, and trustworthiness of the data itself.   What Success Looks Like In 3 months Independently triage and resolve pipeline data quality issues Author at least one new DBT model or refactor an existing one to meet current modeling standards Understand the end-to-end pipeline from ingress through silver and gold, and be able to trace a data quality issue to its root layer In 6 months What You'll Be Doing DATA MODELING & DBT DEVELOPMENT Author, review, and maintain DBT models using Spark/Hudi from ingest through bronze and silver Help clients understand their data model, assumptions, and limitations through intentional validation Troubleshoot and fix issues, then write DBT tests to catch issues proactively Optimize SQL performance for slow-running jobs Partner with Data Engineering on table design, partition strategy, and incremental patterns DATA QUALITY OWNERSHIP Triage and classify data quality alerts, distinguishing source-level issues from transform-layer failures Design and maintain volume monitors and DQ monitors (null rate, distribution, future-date checks) Author and apply clinical DQ rules (entity volume, field coverage, LOINC coverage, referential integrity) and claims validation rules across silver and gold layers Conduct quality reviews for connector promotions — evaluating silver entity coverage, validation rule pass rates, and bronze-to-silver transformation correctness Own the ticket queue for DQ, attribution, hierarchy, and customer-specific data quality issues, writing clear customer-facing findings CROSS-FUNCTIONAL QUALITY COLLABORATION Lead data quality reviews during connector installation and promotion (UAT → PRD), including claims validation playbooks and null analysis Partner with Data Engineering on root-cause triage for errors, ingress anomalies, and silver table issues surfaced through data quality monitoring Coordinate with the Measure Implementation Team (MIT) when data quality issues affect quality measure scores Contribute to and enforce data modeling standards across teams TECHNOLOGIES Data modeling: DBT-Spark, SQL, Claude Warehousing: Amazon Redshift, Apache Hudi, AWS Athena Data quality: volume/DQ monitors, DBT tests Orchestration: Argo Workflows, Airflow Source control: Git / GitHub, PR-based review workflows Observability: Grafana, Jira Healthcare data: Claims (plan/professional/pharmacy), EHR (clinical entities), MPI What You'll Bring Education: Bachelor's or Master's degree in Computer Science, Statistics, Business, Economics, or a related field Experience: Advanced SQL: window functions, complex CTEs, aggregation patterns, performance tuning on columnar databases DBT: hands-on experience authoring models, tests, macros, and yml documentation; familiarity with incremental strategies Healthcare data literacy: working knowledge of claims data (professional, institutional, pharmacy), clinical data (EHR entities), and common quality dimensions (member months, coverage rates, null patterns) Data quality mindset: ability to differentiate source data issues from transform issues, design systematic validation checks, and communicate data quality findings clearly Skills: Clear communicator — able to translate technical findings for clients and non-technical stakeholders Strong analytical judgment — you can look at a distribution and know when something is wrong Ability to manage several projects simultaneously, leveraging AI tooling to stay organized and efficient Genuine desire to learn and apply AI tools for operational efficiency Would Love For You To Have Experience with Spark SQL and Hudi table format Familiarity with data quality monitoring tools Comfortable operating in an AI-first environment using Claude to build/verify various day-to-day workflows Exposure to population health analytics concepts: HEDIS measures, risk adjustment, value-based care metrics Python scripting for data investigation and automation Experience with Argo Workflows or similar orchestration platforms Healthcare data standards: ICD-10, CPT, NDC, LOINC, NPI What You'll Get Work alongside a talented team on some of the most complex and rewarding challenges in healthcare data Flexible, fully remote work environment with the resources and support to do your best work Exposure to senior leaders Be on the front lines of AI adoption — use cutting-edge tools to accelerate your work and shape how the team operates in an AI-first environment Make a meaningful impact on healthcare data operations by improving the quality, reliability, and trustworthiness of data that drives patient care decisions Be a part of a mission driven company that is transforming the healthcare industry Become a member of the talented, energized, diverse and purpose-driven Arcadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry already has a startup program: credits, partner deals with YC and a16z, a landing page with a terminal theme that developers actually think is cool. What we don't have is someone whose full-time job is making this program a real growth engine. That's this role. You'll own startup marketing end-to-end: the partner ecosystem, the community presence, the acquisition programs, the brand in rooms full of founders and early engineers. You'll take what exists today and turn it into something that makes Sentry the default monitoring choice for every new company shipping code. This role reports to the Head of Enterprise Marketing (yes, we get how this can be confusing, but she’s pretty cool) and works across Growth, Product Marketing, and DevEx. You'll have real autonomy to shape the strategy and build programs from scratch – but you'll also need to execute quickly, (kind of – we can explain more) measure what works, and kill what doesn't. IN THIS ROLE YOU WILL - Be the face of Sentry for Startups. Represent Sentry at YC Demo Day, accelerator demo days, founder dinners, and SF and NY Tech Week. Partner with our events team to design founder-focused events worth showing up to. Build relationships with the people building the next generation of companies - Bring the partner program into existence. Turn our YC and a16z Speedrun type programs into a real partner program across accelerators, incubators, VC platform teams, and startup deal aggregators. Bundle partner benefits into one offer that makes Sentry's credits program a no-brainer inclusion in every startup perks stack. - Tell the builder stories and to establish the Sentry for Startups brand. Showcase the companies in our program with case studies, launch shoutouts, social, video. Founders and early engineers don't read whitepapers (we don't write them either). - Run the program. Own day-to-day program ops: applications, eligibility, credits, onboarding, etc. Evolve the credits structure and advocate for what startups actually need from Sentry. . - Own the startup acquisition funnel. Design programs that move early-stage companies from free plan → credits → active and successful paid. YOU'LL LOVE THIS JOB IF YOU - You've built a startup marketing or partnerships program at a company that sells to developers or technical teams, and you did it from close to zero. - You're a growth marketer who also knows how to work a room. You can run a paid campaign and also have a genuine conversation with a founder at a YC demo day afterparty. - You think Sentry's startup help center page that says "Open a DM to your best developer friend and type 'hey is Sentry good?'" is the right energy for this audience. - You'd rather launch something scrappy on Monday than present a polished deck about it on Friday. - Your career path has a few unexpected turns in it, and you think that makes you better at this job, not worse. QUALIFICATIONS - 7+ years in marketing, growth, or partnerships, with significant time spent working with or inside early-stage startups - Experience building programs from scratch – not inheriting and optimizing, but actually standing something up - Track record of working across growth, brand, community, and partnerships (not just one lane) - Familiarity with the developer tools or B2B SaaS ecosystem - Experience managing partner relationships (accelerators, VCs, deal platforms) and getting real results from them - Bonus: you came to marketing from somewhere unexpected – operations, policy, legal, engineering, and it gives you a different lens on the work EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: United States About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Ukraine About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: United Kingdom About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Poland About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Netherlands About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belgium About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Belarus About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: San Francisco, CA, USA About the Role Chime is looking for a hands-on engineering leader to guide the Disputes Automation Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Disputes Automation team owns the end-to-end automation that processes a dispute claim, from ingestion through investigation to resolution. You'll partner closely with Product, Operations, Legal, and Compliance to make sure every claim is handled accurately, consistently, and within regulatory requirements. As our member base grows, the team's focus is scaling these automation capabilities to bend the cost to serve, while keeping the platform stable and compliant. In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have 5+ years of experience developing software in a production environment at scale Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams Proven experience with Ruby on Rails or comparable frameworks Experience with transactional databases and caching systems Deep understanding of architectural patterns for large-scale web applications Commitment to mentoring engineers and fostering team development An appreciation of maintainable and well-tested code Curiosity and passion for diving deeply into system architectures and technical challenges Experience in fast-paced or early-stage environments is a strong plus #LI-Onsite #LI-MB1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $199,000 — $275,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .