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Location: London, United Kingdom Workplace: hybrid We are looking for an ambitious, experienced Senior Programme Manager to join our team. At Sokin, as our pipeline of regulatory licences across new markets continues to grow, we’re strengthening how we take each one from approval through to go-live, at pace and with precision. Global Licensing at Sokin is all about making sure that once a licence is approved, every team that needs to be involved, including Compliance, Product, Treasury, Operations and Go-to-Market, is aligned, accountable, and working to the same plan. This is an opportunity for someone who wants to bring order to a fast-moving, high-stakes pipeline, working directly with senior stakeholders across the business to make sure new markets land inside their regulatory window. About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: • Global payments and receivables • Foreign Exchange (FX) • Treasury management • Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments. The Role In this role, you will take ownership of each licence from the point it’s confirmed through to go-live, standing up a working group for every market that brings together local Compliance, Banking/Treasury, Product, Operations and Go-to-Market, so the right people are engaged at the right stage. Reporting to the Head of Delivery Management, and partnering closely with other teams across the business, you will track dependencies and risk across every licence in flight, escalating early wherever a market is at risk of missing its go-live window or a team is under-resourced to meet a deadline. You will provide clear, regular visibility to stakeholders and senior leadership on the status of every licence in progress, and where required, take direct ownership of unblocking a specific market yourself. You will start by picking up markets that are already underway, bringing structure and pace to work that currently has no single owner. This role suits someone who takes genuine ownership rather than waiting to be asked, builds buy-in across teams they don’t manage, and has the confidence to push back when something isn’t right and get people moving when progress stalls. Confidence, ambition and passion for getting things done matter just as much as process rigour. This is a genuinely global role. You’ll be working with teams and stakeholders across multiple time zones, and will need the flexibility to join calls outside standard hours when a market elsewhere in the world needs you. Sokin is a fast-paced, scaling business, and priorities will shift as the needs of the business change, so the ability to reprioritise quickly is essential. Requirements You have strong programme management experience, with a proven ability to run complex, multi-stakeholder programmes end-to-end. You are an excellent communicator, able to engage, influence and hold people accountable across teams you don’t directly manage. You have a strong risk management discipline, able to identify and clearly escalate resourcing gaps and at-risk deadlines before they become critical. You are comfortable operating with ambiguity and incomplete information; licence sign-off timing is inherently unpredictable. You are organised and methodical, able to coordinate multiple concurrent programmes without losing track of detail. You are an excellent facilitator, confident running working groups and senior stakeholder meetings. You are flexible and comfortable working across time zones, including joining calls outside standard hours when a market elsewhere in the world needs you. You can adapt quickly and reprioritise as the needs of a fast-paced, scaling business evolve. You have excellent organisational skills, able to manage multiple high-stakes programmes concurrently across different time zones. Experience in payments or fintech, particularly at a company that has run multi-market licensing. Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.

Location: USA - Philadelphia (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey. You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach. The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact. This is a full-time hybrid position based in our Philadelphia, PA office. Technologies You'll Use Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth. Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging. Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations. Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions. Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys. Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations. Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance. Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations. Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements. Skills We're Looking For 4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs. Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting. A proven ability to develop and optimize nurture campaigns that drive prospect engagement Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices. A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage. A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights. Strong collaboration and communication skills A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $112,635.50 — $135,167.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey. You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach. The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact. This is a full-time hybrid position based in our Austin, Texas office. Technologies You'll Use Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth. Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging. Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations. Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions. Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys. Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations. Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance. Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations. Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements. Skills We're Looking For 4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs. Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting. A proven ability to develop and optimize nurture campaigns that drive prospect engagement Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices. A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage. A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights. Strong collaboration and communication skills A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $112,635.50 — $135,167.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements. This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale. What you'll do Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance. Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning. Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account. Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about. Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives. Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners. Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use. Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey. What you'll bring Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus. Located in the United States, Mexico, and Brazil. Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance. Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes. A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs. The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations. Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment. Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model. A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds. About the team We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $93,600 — $158,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey. You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach. The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact. This is a full-time hybrid position based in our Oakland, California office. Technologies You'll Use Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth. Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging. Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations. Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions. Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys. Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations. Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance. Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations. Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements. Skills We're Looking For 4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs. Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting. A proven ability to develop and optimize nurture campaigns that drive prospect engagement Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices. A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage. A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights. Strong collaboration and communication skills A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $120,691 — $144,835 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey. You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach. The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact. This is a full-time hybrid position based in our Denver, Colorado office. Technologies You'll Use Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker. What You’ll Do Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth. Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging. Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations. Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions. Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys. Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations. Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance. Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations. Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements. Skills We're Looking For 4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs. Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting. A proven ability to develop and optimize nurture campaigns that drive prospect engagement Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices. A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage. A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights. Strong collaboration and communication skills A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $112,635.50 — $135,167.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. You will be matched with a team after completing the interview evaluation process. Your recruiter will work closely with you throughout the process to understand your interests and experience to find the strongest team fit. What you’ll do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What we look for You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin. You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This posting is for an existing vacancy. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year: $133,000 - $183,000 CAD Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. You will be matched with a team after completing the interview evaluation process. Your recruiter will work closely with you throughout the process to understand your interests and experience to find the strongest team fit. What you’ll do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What we look for You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin. You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: 165,000 - 225,000 USD USA base pay range (all other U.S. states) per year: 146,000 - 206,000 USD #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a highly skilled and experienced Senior AI Engineer to join our ClickUp Engineering team, with a focus on AI evaluations. You'll own how we measure and improve the quality of ClickUp's AI: building the eval systems that tell us how well our AI is performing, the core agent harness, and the AI that performs well on those evals. You'll work on backend systems that make AI-powered capabilities scalable, reliable, and secure, while working hands-on with LLMs to solve real user problems and drive product innovation.   Key Responsibilities: - Design, build, and own ClickUp's AI evaluation system, including golden datasets, LLM-as-judge and automated scorers, regression detection, and quality tracking across AI features. - Build and evolve the core agent harness, and the AI that performs well on those evals, partnering closely with product and engineering to define what "great" looks like. - Build self-improvement loops where agents modify other agents or prompts, rerun evals, and iterate automatically. - Benchmark new models as they're released and own model selection, routing, and fallback strategies across providers (e.g., OpenAI, Anthropic, Google, open-weight), balancing quality, latency, and cost. - Architect, design, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models. - Build and maintain robust APIs and backend systems that integrate AI-powered features into ClickUp's core platform. - Develop infrastructure for model serving, monitoring, logging, and automated evaluation to ensure high reliability and performance of AI services in production. - Drive best practices in AI privacy, security, and compliance, including data anonymization, secure data handling, and regulatory adherence. - Collaborate cross-functionally with product, frontend, and data teams to deliver seamless, reliable, and user-centric AI experiences.   Qualifications: - 5+ years of software engineering experience, including 2+ years building production LLM or ML systems. - Hands-on experience building LLM evaluation systems in production (golden datasets, LLM-as-judge, judge calibration, offline and online evals), tied to real product quality. - Strong experiment design and statistical rigor, including A/B testing, offline vs. online metrics, and separating real regressions from noisy or variable results. - Proven track record of applying LLMs and AI models to real-world, customer-facing product features. - Proven experience integrating and managing multiple LLMs, including benchmarking, routing, and cost/latency/quality tradeoffs. - Deep expertise in backend engineering, distributed systems, and cloud-native technologies (e.g., Kubernetes, Docker, AWS/GCP/Azure). - Strong programming skills in Python (preferred), Go, TypeScript, or similar languages used for backend and AI platform development. - Proficiency in orchestration frameworks and workflow engines (e.g., LangGraph, Airflow, Ray, or similar). - Familiarity with search and retrieval technologies and their integration into AI-driven applications. - Excellent collaboration and communication skills, with a track record of working effectively in cross-functional teams. - Passion for staying at the forefront of AI and applying new technologies to solve real-world problems at scale.   Nice to Have: - Background in data science, applied science, or machine learning engineering. - Experience with eval tooling (e.g., Braintrust, LangSmith, Weave, Arize, or in-house frameworks). - Experience with model routing, AI gateways, or inference optimization.   #LI-REMOTE #LI-AK2 #LI-CC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Strategic Partner Development, Product Partnerships, to manage our product partnerships and integrations with a wide range of content providers, improving Anthropic’s products.  In this role, you will be responsible for prospecting, researching, negotiating, and closing deals with a wide variety of content providers necessary to build and maintain Anthropic’s product portfolio.  A background in product partnerships at a major tech company will be very beneficial in this role, as is comfort in working at a fast-paced start-up environment. Responsibilities Product Partnerships Deal Pipeline Management: Working closely with Product & Research teams, proactively identify and pursue potential product partnership opportunities through product and customer insights, market research, industry networking, and strategic outreach. Build and maintain a robust pipeline of prospective product partnerships, tracking leads, and managing the deal flow process from initial contact to closure. Conduct thorough due diligence on potential partners, assessing their strategic fit, content offerings, and potential value to Anthropic. Deal Negotiation and Structuring: Lead negotiations with product partners, crafting mutually beneficial agreements that align with Anthropic's business objectives and legal requirements. Collaborate closely with Legal, Product, Engineering, Research, and Finance teams to structure deals that balance risk, product impact, and operational feasibility. Develop comprehensive deal models, product ROI, and cost structures to support effective decision-making. Partner Management and Relationship Building: Cultivate and maintain strong relationships with existing product partners, acting as the primary point of contact and ensuring ongoing satisfaction and alignment with partnership goals. Manage partner communications, addressing concerns, and facilitating seamless collaboration between partners and cross-functional teams at Anthropic. Continuously explore opportunities to expand and deepen partnerships, identifying new opportunities for collaboration areas that create value for both parties. You may be a good fit if you Contribute to the development of product strategies involving third parties, ensuring that partners align with Anthropic's overall product roadmap and long-term vision Provide strategic guidance on specific kinds of product partnerships to enhance the value proposition of Anthropic's products and services Conduct ongoing market research and competitive analyses to stay ahead of industry trends, including emerging product partnership models. Prepare regular reports and presentations for executive leadership, highlighting partnership performance, challenges, and recommendations for improvement or expansion. Foster strong working relationships with Legal, Product, Engineering, Research, and Finance teams, ensuring effective communication, alignment, and collaboration throughout the partnership lifecycle. Strong candidates may also Represent the Product Partnerships unit in cross-functional meetings and discussions, advocating for partnership interests and ensuring alignment with broader organizational goals. Leverage data and insights to inform product partnership strategies, continually optimizing approaches to maximize value and impact. Leverage the expertise and support of cross-functional teams to navigate complex partnerships, address challenges, and drive successful outcomes. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $205,000 — $240,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters. This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work. What you'll own You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build: Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers. Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads. A weekly review loop where the system and you assess what worked and improve it. You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America. What success looks like 6 months: target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL. 12 months: the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked. What we're looking for Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing. Experience running multi-lifecycle stage campaigns targeting enterprise buying committees Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus. You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $173,624 — $217,030 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters. This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work. What you'll own You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build: Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers. Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads. A weekly review loop where the system and you assess what worked and improve it. You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America. What success looks like 6 months: target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL. 12 months: the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked. What we're looking for Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing. Experience running multi-lifecycle stage campaigns targeting enterprise buying committees Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus. You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $162,772.50 — $203,465.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - New York From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a As the Manager of Sales Compensation Systems and Analytics, you’ll operate at the center of go-to-market execution —- owning the systems, data, and analytics that power how Fivetran + dbt labs pays its sellers and measures performance against quota. You’ll build and scale the compensation infrastructure, deliver accurate and timely commissions, and provide insights that inform plan design and executive decisions. You’ll partner closely with Sales Leadership, Revenue Operations, Sales Strategy, Revenue Accounting, Payroll, Legal, and Analytics. This role reports to the Sr. Director, Global Sales Compensation and blends sales compensation administration, systems ownership, data analytics, and operational execution. You’ll drive the automation and accuracy of our commission processes, help scale our compensation platform for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function. This is a high-impact role ideal for someone who is passionate about leveraging systems, data, and analytics to motivate sales performance and drive operational excellence in a high-growth, cross-functional environment. This is a full-time role with opportunities to connect and build as a team. What You’ll Do Compensation Systems Ownership: Own the configuration, administration, and roadmap of our sales compensation platform (e.g., Xactly, CaptivateIQ, Varicent, or similar), including plan builds, crediting rules, quota and territory loads, and integrations with Salesforce, the data warehouse, and HRIS/Payroll. Partner with Systems and IT on releases, testing, and enhancements. Commission Operations: Oversee the end-to-end monthly and quarterly commission calculation, validation, and payout cycle, ensuring accuracy, timeliness, and compliance with plan documents, including crediting for subscription and consumption-based bookings, overages, and renewals Plan Design Support: Partner with Sales Strategy, Finance, and GTM leadership to model, build, and launch annual and in-year compensation plans, quota structures, and SPIFs; quantify cost of sales and the financial impact of plan changes. Analytics & Insights: Deliver analysis on plan effectiveness, attainment distribution, pay-for-performance alignment, quota capacity, and comp cost as a percent of ARR/bookings to inform decisions by the CRO, CFO, and Sales Leadership. Accruals & Forecasting: Partner closely with Revenue Accounting and FP&A on commission accruals, ASC 340-40 capitalization, variance analysis, and forecast-to-actual tracking of variable compensation expense. Governance & Controls: Own SOX-compliant controls, audit readiness, plan documentation, and dispute resolution processes; ensure data integrity and reconciliation between source systems, the comp platform, and payroll. Automation & Reporting Infrastructure: Use AI tools, SQL (BigQuery), or Python to automate data pulls, build repeatable and auditable processes, and improve the accuracy, speed, and transparency of commission calculations; partner with Analytics, AI Transformation, and Systems on data quality and self-serve reporting. Seller Experience & Reporting: Create automated, executive-ready dashboards and statements (e.g., Looker, Tableau) that give sellers and managers clear, real-time visibility into attainment, earnings, and pipeline-to-pay, and that distill trends into actionable recommendations for GTM leadership. Team Leadership: Provide technical guidance, review work, and help raise the process and analytical standards of the Sales Compensation team Skills We’re Looking For 5-7 years of experience in sales compensation, sales operations, revenue operations, or FP&A, with hands-on administration of a compensation platform Expert-level analytical modeling: builds compensation models from scratch, including cost-of-program scenarios, pay-positioning analysis, attrition and retention-risk modeling, and sensitivity and tradeoff analysis Built with AI: has personally used AI tools (LLMs, assistants, or automation and agent platforms) to build compensation tools, models, or workflows others rely on, and can explain how they work and how outputs were checked for accuracy Technical aptitude: working proficiency in SQL, Python, or similar scripting; experience with Salesforce, BI tools (e.g., Looker), and data warehouses (e.g., BigQuery, Snowflake) Must have CaptivateIQ Statistical judgment: knows when market data is credible or a sample is too small, and presents ranges without false precision Compensation expertise: job architecture, compensation frameworks, market pricing, pay cycles, global compensation practices, and pay-for-performance design, with knowledge of competitor compensation at high-growth tech companies Reasons from first principles: balances best practice with what the business needs and can rebuild a framework when the standard approach does not fit Trusted advisor to senior leaders on sensitive, high-stakes compensation decisions (offers, promotions, retention, org changes), influencing outcomes through data and judgment rather than authority Operational excellence: connects systems, stakeholders, and programs to deliver compensation end to end, accurately and on time Clear communicator: turns complex analysis into a crisp recommendation an executive can act on in one conversation Experience with usage-based or consumption pricing models and the associated compensation design challenges strongly preferred Bonus Skills​ Experience with Tableau or other BI tools, or building dashboards for leaders Experience supporting GTM or sales organizations at a high-growth tech company Experience scaling compensation programs through hypergrowth, IPO, or major organizational change Background in a quantitative field (e.g., finance, statistics, engineering), or equivalent experience The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $148,104 — $185,130 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Security at ClickUp Security at ClickUp is engineering-focused. We partner with teams across the company to protect our platform, our internal systems and our customers through secure design, defensive controls, detection and response. We build tooling and automation, including AI-powered workflows, to turn what we learn into lasting improvements.   About the team Infrastructure Security at ClickUp secures the cloud, compute, network and access layers underneath ClickUp: a multi-account AWS organization, a large Kubernetes fleet, infrastructure managed as code and the identity systems engineers use to reach production. We are a small team that works agentic first, using AI agents we build and maintain ourselves to multiply what a team our size can cover.   You will support this mission by thinking like a developer, breaking down a problem that we face, testing a method to approach it with automation, and implementing solutions that yield compounding value. Your skills to uncover threat indicators will be the foundation of this work.   The role - Architecture, proposals and reviews. Act as an initial reviewer on infrastructure proposals and designs from engineering and non-engineering teams such as business systems and go-to-market. Write our own security proposals and review the changes that follow. Translate security requirements and agent findings into clear guidance for less-technical partners, and bring their needs back into our designs. - Agentic security tooling and agent infrastructure. Build, evaluate and maintain the agents behind our reviews, triage and investigations, and help run the sandboxed, observable infrastructure they operate on. - Detection, investigation and response. Lead cloud and infrastructure alerts and incidents through to resolution and root cause, working alongside AppSec and incident response on incidents that span both. - Identity, access and least privilege. Move people, CI and services toward least privilege and just-in-time access across our cloud organization and the tooling engineers use to reach production. Deliver fixes as secure building blocks that teams adopt by default. - Compute, network and pipeline security. Harden our container, serverless and virtual machine workloads, our network perimeter and our CI/CD pipelines, and add checks so each class of issue is caught automatically next time. - Continuous review and audit evidence. Move vulnerability, access and attack-surface reviews from point-in-time checks to continuous monitoring that also produces evidence for our infrastructure controls. Qualifications - 5+ years in security engineering, cloud infrastructure or SRE, with at least 2 years securing AWS at organization scale. - At least a year of agentic development experience: building agent skills and tools for real engineering work, and developing and maintaining the development harness they run in, from configuration and permissions to integrations, evaluations and cost controls. You can secure agents against prompt injection, over-privileged tools and unaudited actions, and explain how agents fall into the confused deputy problem and the lethal trifecta. You validate agent output against evidence and decide where human review is required. - Deep AWS IAM experience: IAM Identity Center or an equivalent SSO model, SCPs, permission boundaries, resource and key policies, cross-account trust, and the ability to prove a policy's effect with simulation rather than inference. - Production Kubernetes security on EKS or similar, covering RBAC, workload identity, network policy, admission control and container runtime hardening. - AWS networking for security: VPC design, endpoints and endpoint policies, network and DNS firewalls, egress control, and WAF. - Fluency with infrastructure as code such as Terraform, including reusable patterns, multi-environment rollouts and reading plans for security impact. - Experience with CNAPP, SIEM or runtime security tooling and the cloud detection sources around it, such as CloudTrail, GuardDuty and Access Analyzer. - Experience investigating cloud and infrastructure security events: correlating cloud audit, Kubernetes, identity and network logs to establish what happened, its blast radius and its root cause. - A track record of reviewing architecture and writing design proposals, guiding teams toward secure designs through conversation rather than mandate, mentoring others through reviews, and turning a review into a change another team is glad to make. - Python, Go or TypeScript for security automation. - Clear written and verbal communication, including explaining technical risk to non-technical partners. Most of our work with other teams is asynchronous, so much of the job is a well-evidenced finding, proposal or design note that another team can act on without a meeting. Desirable - Experience using AI agents in a SOC or other incident response workflows. - Sandboxed runtime experience with gVisor, Firecracker or Kata. - Offensive security or red-team experience in cloud and Kubernetes environments. - Policy engines such as OPA or Rego. - Supporting audits like SOC 2 with automated evidence collection.   Our stack AWS, Kubernetes, infrastructure as code, CI/CD with federated identity, an enterprise identity provider, observability and cloud security platforms, and AI agent tooling. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters. This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work. What you'll own You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build: Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers. Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads. A weekly review loop where the system and you assess what worked and improve it. You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America. What success looks like 6 months: target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL. 12 months: the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked. What we're looking for Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing. Experience running multi-lifecycle stage campaigns targeting enterprise buying committees Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus. You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $162,772.50 — $203,465.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within Product Marketing, you’ll own and grow our analyst relations program, deepen existing relationships, and build new ones across the broader analyst ecosystem. You’ll collaborate closely with Product, Engineering, and leadership, dive deep into emerging technologies, and turn analyst insights into meaningful recommendations that influence product strategy, positioning, and business decisions. This is an opportunity to build a high-impact program, shape Tailscale’s presence in evolving markets, and make a tangible difference as we grow. This is a hands-on, high-impact role where you’ll help shape product direction, influence analyst perspectives, and strengthen Tailscale’s market positioning. You’ll build and execute a proactive calendar of analyst inquiries, briefings, and research aligned with product priorities and emerging market opportunities. You’ll also turn analyst feedback and market intelligence into actionable insights that inform decisions across the company, ensuring analyst relations becomes a meaningful driver of Tailscale’s growth. This role might be perfect for you if you have experience in analyst relations at a B2B technology company, an interest in enterprise security and infrastructure, and the curiosity to learn about emerging technologies like AI. We're looking for someone who can confidently engage with analysts, ask thoughtful questions, and exercise good judgment about which insights are most relevant to Tailscale. Because we're a fully remote company, we're looking for a motivated individual who is comfortable working asynchronously, thrives in ambiguity, and has a focus on getting it right, not being right. Key Responsibilities Running Tailscale's analyst relations program , establishing a consistent cadence of analyst engagement and ensuring we get meaningful value from our analyst relationships and research subscriptions. Leading regular analyst inquiries across secure connectivity, privileged access management, AI governance, and emerging areas of technology. Develop sufficient product and market knowledge to independently manage most inquiries, bringing in subject-matter experts when needed. Building and maintaining relationships with relevant industry analysts , identifying opportunities for ongoing engagement with established firms and emerging analysts. Capturing and sharing analyst insights , synthesizing key findings, market trends, and recommendations into actionable updates for Product Marketing, Product, Engineering, and leadership. Coordinating and executing analyst briefings , including identifying relevant analysts, preparing briefing materials, working with internal stakeholders, and managing follow-ups. Monitoring analyst research, reports, and emerging market categories to identify opportunities for Tailscale to participate in relevant evaluations, research, and industry conversations. Supporting analyst evaluations and research processes , including preparing submissions, gathering information from internal teams, and coordinating responses to analyst requests. Develop analyst-facing materials in collaboration with Product Marketing that clearly communicate Tailscale's products, positioning, differentiation, and market vision. Maintaining an organized repository of analyst intelligence , making research, notes, recordings, and past conversations easily accessible and useful to internal teams. Supporting original market research initiatives , including industry surveys and internal reports focused on topics such as AI, zero trust, and enterprise security. Tracking program effectiveness , including analyst engagement, research participation, visibility, and internal utilization of analyst insights. What We Are Looking For 5+ years of experience in product marketing, communications, analyst relations, or a related field within B2B technology, with at least 1 year of experience directly working with analysts. Experience helping establish or improve analyst relations processes and programs. Familiarity with the technology analyst ecosystem, including firms such as Gartner and Forrester and a deep understanding of how analyst inquiries, briefings, and research processes work. An affinity for complex, highly technical subjects and an interest in learning about networking, infrastructure, cybersecurity, and AI technologies. Strong written and verbal communication skills, with the ability to explain technical concepts clearly and summarize complex information for different audiences. Strong analytical and critical-thinking skills, with the ability to identify useful insights and distinguish relevant recommendations from broader industry commentary. Excellent relationship-building and interpersonal skills, with the ability to engage confidently with analysts and collaborate with cross-functional stakeholders. Familiarity with AI tools and systems, with an interest in using AI to organize, surface, and make analyst research and insights more accessible and actionable for internal teams. Strong organizational and project management skills, with attention to detail and the ability to manage multiple ongoing activities and deadlines. A proactive approach to problem-solving, with the persistence and follow-through needed to develop relationships and keep projects moving. The ability to work independently, seek input when needed, and adapt quickly to changing priorities. A bias toward action, execution, and iteration. Nice to Have Experience in cybersecurity, networking, infrastructure, developer tools, cloud, or enterprise AI. Existing relationships with analysts covering cybersecurity, networking, infrastructure, or adjacent enterprise technology markets. Experience successfully securing inclusion for their company in a Gartner Magic Quadrant, including managing the submission and evaluation process. Experience with market research, industry surveys, or research-based content. Startup or high-growth technology company experience. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $142,000 — $177,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within Product Marketing, you’ll own and grow our analyst relations program, deepen existing relationships, and build new ones across the broader analyst ecosystem. You’ll collaborate closely with Product, Engineering, and leadership, dive deep into emerging technologies, and turn analyst insights into meaningful recommendations that influence product strategy, positioning, and business decisions. This is an opportunity to build a high-impact program, shape Tailscale’s presence in evolving markets, and make a tangible difference as we grow. This is a hands-on, high-impact role where you’ll help shape product direction, influence analyst perspectives, and strengthen Tailscale’s market positioning. You’ll build and execute a proactive calendar of analyst inquiries, briefings, and research aligned with product priorities and emerging market opportunities. You’ll also turn analyst feedback and market intelligence into actionable insights that inform decisions across the company, ensuring analyst relations becomes a meaningful driver of Tailscale’s growth. This role might be perfect for you if you have experience in analyst relations at a B2B technology company, an interest in enterprise security and infrastructure, and the curiosity to learn about emerging technologies like AI. We're looking for someone who can confidently engage with analysts, ask thoughtful questions, and exercise good judgment about which insights are most relevant to Tailscale. Because we're a fully remote company, we're looking for a motivated individual who is comfortable working asynchronously, thrives in ambiguity, and has a focus on getting it right, not being right. Key Responsibilities Running Tailscale's analyst relations program , establishing a consistent cadence of analyst engagement and ensuring we get meaningful value from our analyst relationships and research subscriptions. Leading regular analyst inquiries across secure connectivity, privileged access management, AI governance, and emerging areas of technology. Develop sufficient product and market knowledge to independently manage most inquiries, bringing in subject-matter experts when needed. Building and maintaining relationships with relevant industry analysts , identifying opportunities for ongoing engagement with established firms and emerging analysts. Capturing and sharing analyst insights , synthesizing key findings, market trends, and recommendations into actionable updates for Product Marketing, Product, Engineering, and leadership. Coordinating and executing analyst briefings , including identifying relevant analysts, preparing briefing materials, working with internal stakeholders, and managing follow-ups. Monitoring analyst research, reports, and emerging market categories to identify opportunities for Tailscale to participate in relevant evaluations, research, and industry conversations. Supporting analyst evaluations and research processes , including preparing submissions, gathering information from internal teams, and coordinating responses to analyst requests. Develop analyst-facing materials in collaboration with Product Marketing that clearly communicate Tailscale's products, positioning, differentiation, and market vision. Maintaining an organized repository of analyst intelligence , making research, notes, recordings, and past conversations easily accessible and useful to internal teams. Supporting original market research initiatives , including industry surveys and internal reports focused on topics such as AI, zero trust, and enterprise security. Tracking program effectiveness , including analyst engagement, research participation, visibility, and internal utilization of analyst insights. What We Are Looking For 5+ years of experience in product marketing, communications, analyst relations, or a related field within B2B technology, with at least 1 year of experience directly working with analysts. Experience helping establish or improve analyst relations processes and programs. Familiarity with the technology analyst ecosystem, including firms such as Gartner and Forrester and a deep understanding of how analyst inquiries, briefings, and research processes work. An affinity for complex, highly technical subjects and an interest in learning about networking, infrastructure, cybersecurity, and AI technologies. Strong written and verbal communication skills, with the ability to explain technical concepts clearly and summarize complex information for different audiences. Strong analytical and critical-thinking skills, with the ability to identify useful insights and distinguish relevant recommendations from broader industry commentary. Excellent relationship-building and interpersonal skills, with the ability to engage confidently with analysts and collaborate with cross-functional stakeholders. Familiarity with AI tools and systems, with an interest in using AI to organize, surface, and make analyst research and insights more accessible and actionable for internal teams. Strong organizational and project management skills, with attention to detail and the ability to manage multiple ongoing activities and deadlines. A proactive approach to problem-solving, with the persistence and follow-through needed to develop relationships and keep projects moving. The ability to work independently, seek input when needed, and adapt quickly to changing priorities. A bias toward action, execution, and iteration. Nice to Have Experience in cybersecurity, networking, infrastructure, developer tools, cloud, or enterprise AI. Existing relationships with analysts covering cybersecurity, networking, infrastructure, or adjacent enterprise technology markets. Experience successfully securing inclusion for their company in a Gartner Magic Quadrant, including managing the submission and evaluation process. Experience with market research, industry surveys, or research-based content. Startup or high-growth technology company experience. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $190,000 — $237,000 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11760 Customer Service Ticket Support & Order Documentation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An established online metals supplier is adding a second VA to support its Customer Service team by handling routine customer tickets and reducing the volume of straightforward requests. The VA will start with tracking inquiries and basic document requests, providing customers with tracking details and existing order documents such as mill test reports (MTRs), certificates of conformance (COCs), and invoices, and documenting and closing each ticket in Zendesk. After training, the VA will move into full trace documentation support. Complex issues such as missing documentation, shipment investigations, refunds, and cancellations stay with the Customer Service team. The goal is faster ticket response times, a smaller backlog, and more time for the Customer Service representatives to focus on phone coverage and complex customer issues. The ideal candidate is accurate, organized, and comfortable working through a high volume of written customer requests. Scope of Services Contractors will be required to provide services that align with the following client tasks: Tracking Requests Handle tracking inquiries where the information is already available in Backoffice, UPS Quantum View, or Zendesk Locate shipment tracking details and send them to the customer Document the response and solve the ticket Document Requests Retrieve existing order documents, such as MTRs, COCs, and invoices Send the correct documents to customers through Zendesk Verify order details before sending any document Full Trace Documentation (After Training) Review full trace requests and confirm what documentation is required Locate, organize, and verify the required documents and order information Provide complete documentation packages to customers once properly trained Ticket Management & Escalation Respond to assigned requests in Zendesk Document every action clearly in each ticket Close tickets once resolved Escalate missing documentation, shipment investigations, refunds, cancellations, and complex issues to the appropriate team member Backlog & Backup Support Help clear the current backlog of routine requests Serve as backup support in assigned areas Take on similar customer service tasks when routine ticket volume is caught up Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service, ticket-based support, order processing, or administrative experience required Excellent written English required Strong attention to detail required Ability to learn client systems and follow established procedures required Zendesk or other help desk ticketing experience strongly preferred Order tracking, shipping, or logistics support experience preferred E-commerce, distribution, or manufacturing customer service experience preferred Familiarity with MTRs, COCs, or similar order documentation a plus IDEAL CANDIDATE PROFILE Accurate and detail-oriented with order and document information Clear, professional written communicator Comfortable working through a high volume of tickets Organized and consistent with documentation in a ticketing system Knows when to resolve and when to escalate Quick to learn new systems and procedures APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Zendesk Client Backoffice System (Training Provided) UPS Quantum View (Training Provided) Email Microsoft Office or Google Workspace Work Schedule Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Scheduled Working Days: TBD – To Be Confirmed by Client Daily Working Time: TBD – To Be Confirmed by Client Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Admin / Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior Level-Senior Level Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Daily Working Time: TBD – To Be Confirmed by Client Scheduled Working Days: TBD – To Be Confirmed by Client REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–C (Strong Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!