Location: Ukraine
About us
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed.
We are looking for a
Senior Manager, Business Operations & Client Success
to join us as part of our team.
About the role
As a Senior Manager, Business Operations & Client Success, you will maintain an integrated view of Business Unit (BU) health and ensure operational, client, people, financial, and delivery signals are translated into clear priorities and actionable plans. Acting as the coordination and insight layer across the Business Unit, you will connect Delivery and Engineering leadership, Client stakeholders, HR, Talent Acquisition, Finance, and People Operations. This role reports directly to the Business Unit Managing Director / VP Delivery and focuses on high-value business insight, independent client sensing, and cross-functional execution.
As a qualified expert You will
Own and continuously develop the Business Unit performance management framework, consolidating financial, delivery, people, hiring, quality, client, and operational indicators into an integrated view of BU health.
Investigate underlying causes, trends, and business implications beyond reporting metrics, translating observations into recommendations, corrective actions, and tracked resolutions.
Own the BU-level Client Success and client health framework, developing mechanisms to measure sentiment (including NPS and qualitative/quantitative signals) through direct stakeholder conversations and interviews.
Triangulate client feedback with Delivery, Engineering, People, and operational data to identify recurring themes, gaps, risks, and actionable improvements.
Drive selected cross-functional strategic initiatives that lack a single owner (such as operating-model changes, AI adoption, capability transitions, and risk mitigation), taking them from ambiguous problems to measurable closure.
Maintain operational governance across Financial Operations (budgeting, forecasting, compensation/rate exceptions), Hiring Operations (priorities and bottlenecks), People Operations, and Reporting Data accuracy.
Provide BU leadership with an independent perspective on client and business health, complementing Delivery and Engineering leadership without replacing their ownership of client relationships.
Ensure material business risks, key decisions, and operational roadblocks reach leadership early enough for effective action.
We're looking for you if you have
5+ years of relevant experience in Business Operations, Client Success, Strategic Program Management, Delivery Operations, or a similar cross-functional role within IT or professional services.
Experience working across multiple business functions, such as Delivery, Engineering, HR, Talent Acquisition, Finance, and People Operations.
Experience with client health and success practices, including NPS/CSAT, client sentiment, or structured client health reviews.
Hands-on experience with operational and financial management, including budgeting, forecasting, variance analysis, and invoicing oversight.
Strong analytical skills and the ability to consolidate financial, delivery, people, client, and operational data into a clear view of Business Unit health.
Ability to take ambiguous business problems, structure them into actionable initiatives, and drive execution across multiple stakeholders.
Strong risk identification and problem-solving skills, with the ability to spot early warning signals and translate them into concrete actions.
Experience providing operational governance through functional teams without becoming a bottleneck or taking over execution.
Ability to influence senior stakeholders and drive cross-functional initiatives without formal authority.
Strong business judgment and the ability to form an objective, data-informed perspective, ask the right questions, and challenge assumptions when needed.
Strong communication and synthesis skills, with the ability to turn complex quantitative and qualitative information into concise insights and clear recommendations for leadership.
A proactive and curious mindset, with a strong sense of ownership and follow-through.
Practical experience using AI tools, automation, or similar technologies to improve productivity, operational efficiency, or analytics.
Higher education degree in Business Administration, Management, Economics, Computer Science, or a related field.
Fluent / Advanced English & Ukrainian communication skills.
What's in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Benefit from a flexible working schedule and create work and rest balance for yourself. Enjoy 20 business days of paid vacation for full-time, unlimited sick leave, 4 days of emergency leave, and more.
Embrace the opportunity for personal and professional growth
Take advantage of certification support, career paths and personal development plans, company-wide tech and cultural events. Elevate your skills with mentorship program, public speaking support, educational leave, access to corporate library, and more.
Feel cared about
Prioritize your well-being with a yearly budget for medical insurance/ abroad coverage/ travel insurance. Get compensation for sports, equipment, massage, and rehabilitation, along with access to the well-being program. Feel supported with corporate loan, tax and legal advisory and wedding and baby birth bonuses for important family events in your life.
Interview steps
Interview with Recruiter
Intro Call with Hiring Manager
Business & Functional Interview
HRBP Interview
Hiring Manager Interview
Client Interview.
Задачи:
— развивать процессы CI/CD
— поддерживать и развивать инфраструктуру DEV, QA и PROD
— писать скрипты (bash, python и др.) для обеспечения инфраструктурных процессов
— разрабатывать и поддерживать Docker-контейнеры и docker-compose решения
— внедрять и настраивать системы мониторинга и алертинга
— участвовать в миграциях, развертывании, масштабировании и оптимизации сервисов
— обеспечивать безопасность инфраструктуры: управление секретами, обновления, контроль доступов, обновление сертификатов
— участвовать в проектировании и построении отказоустойчивой и масштабируемой инфраструктуры
Требования:
— уверенное знание Linux
— опыт написания bash-скриптов
— практический опыт работы с Kubernetes (k8s), включая Helm
— создание и оптимизацию Dockerfile
— опыт настройки и сопровождения CI/CD-процессов в GitLab CI
— опыт работы с крипто ПО (Right Crypto, Янтарь/Сигнатура)
— опыт администрирования Nginx
— знание Git
— опыт настройки и эксплуатации систем мониторинга и логирования: Prometheus, Grafana, Loki, Alertmanager, Elastic
— опыт работы с HashiCorp Vault или аналогами
— уверенное владение PostgreSQL (настройка, бэкапы, производительность)
— знание ClickHouse
— понимание принципов построения микросервисной архитектуры (service discovery, resiliency, observability и др.)
— знание в области сетевых технологий: TCP/IP, DNS, NAT, firewall, load balancing, TLS/SSL
— опыт SRE
Компания разрабатывает SVET — dark fantasy MMORPG на Unity с долгосрочной прогрессией, PvP-конфликтами, гильдиями, фракциями, городами, торговлей, player-driven economy и социальными системами, где действия игроков влияют на развитие мира.
Задачи:
— Проектирование и развитие игровых систем: core gameplay, прогрессия, PvE, PvP, экономика, социальные механики и end-game активности;
— Работа над боевой системой: способности, эффекты, ресурсы, условия применения, роли и баланс;
— Проектирование PvP-механик, рейтингов, наград, групповых активностей и других систем взаимодействия между игроками;
— Работа с игровой экономикой: ресурсы, крафт, торговля, аукцион, источники и стоки валюты, комиссии и баланс;
— Подготовка GDD, feature specs, схем, таблиц баланса и понятной постановки задач для разработки;
— Настройка игровых сущностей, параметров и баланса непосредственно в Unity и рабочих инструментах проекта;
— Работа с программистами, арт-командой и другими специалистами над реализацией игровых механик;
— Тестирование собственных фич в билде, анализ фидбека и метрик, корректировка механик и баланса.
Требования:
— Опыт работы Game Designer / System Game Designer или на схожей позиции;
— Опыт проектирования игровых систем и способность понятно описывать их для команды;
— Опыт работы хотя бы с несколькими направлениями: combat, progression, balance, economy, PvP, classes, abilities или content systems;
— Понимание взаимосвязи игровых систем и того, как изменения одной механики влияют на остальные части игры;
— Умение работать с таблицами, формулами, балансом и большими объёмами игровых данных;
— Понимание Unity и логики разработки на уровне, достаточном для самостоятельной настройки контента и общения с программистами;
— Понимание базовых принципов клиент-серверной разработки и server-authoritative логики;
— Способность вести фичу «под ключ»: от идеи и документации до настройки, тестирования и анализа результата в билде;
— Уверенное использование AI-инструментов в рабочих задачах геймдизайна и способность критически проверять полученные результаты.
Будет плюсом:
— Опыт разработки MMORPG, MMO-lite или других крупных online multiplayer-проектов;
— Опыт работы над PC-проектами и понимание специфики PC-аудитории, интерфейсов и игровых паттернов;
— Опыт работы над RPG, PvP, sandbox, survival или другими системно сложными играми;
— Опыт проектирования player-driven economy, аукционов, крафта, guild systems, territory control или других социальных MMO-систем;
— Опыт работы с боевыми системами, классами, способностями и большим количеством взаимодействующих параметров;
— Хорошее понимание MMORPG и референсов уровня Albion Online, EVE Online, Lineage 2, ArcheAge, Ultima Online, V Rising и Battlerite;
— Собственная база AI-инструментов, промптов или рабочих подходов для задач геймдизайна.
Условия:
— Участие в создании MMORPG с нуля и возможность напрямую влиять на игровые системы проекта;
— Работу напрямую с Lead Game Designer, продюсером, Unity-разработчиками и server/backend-командой;
— Возможность самостоятельно вести крупные игровые фичи от концепции до реализации;
— Свободу в выборе инструментов и поддержку AI-driven подхода;
— Минимум бюрократии, быстрое принятие решений и возможность оперативно проверять гипотезы в игре;
— Команду, которая ценит системное мышление, качественную документацию и аргументированные решения;
— Удалённый формат работы (по Московскому часовому поясу);
— Full-time / long-term involvement.
Location: Los Angeles, CA
Workplace: onsite
About Spin.AI
Spin.AI is a global SaaS security company based in Palo Alto, CA, protecting enterprises from SaaS ransomware, Shadow IT, non-compliance, data loss, and data leak disasters in the cloud.
SpinOne is an all-in-one SaaS data protection platform built for mission-critical applications such as Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian. We deliver the most innovative last line of cyber defense, along with SaaS data management and protection, for more than 2,000 organizations worldwide. Learn more at https://spin.ai/
About this Role
Spin.AI is hiring a salesforce developer and systems architect to lay the foundation for the GTM business systems function.
This is a foundational role: you will own the technical architecture, development, integrations, and ongoing evolution of Salesforce and the broader GTM systems ecosystem. You’ll work directly with Sales, Marketing, Finance, and executive leadership to turn business requirements into scalable systems, automation, and reliable data. This role reports directly to the SVP Finance and is based in our Glendale, CA office.
What You'll Do:
Advanced Salesforce Automation & Custom Development
Design, build, optimize, and troubleshoot complex Salesforce Flows (Screen Flows, Record-Triggered Flows, and Scheduled Flows).
Write, maintain, and debug custom Apex code (Triggers, Classes, Controllers, Batch/Scheduled Apex) adhering to Salesforce design patterns and governor limits.
System Integration (GTM & Finance) & API Management
Build and maintain the integrations between Salesforce and key GTM/Finance Systems, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting)
Architect, build, and maintain secure, scalable REST/SOAP API integrations connecting Salesforce with internal systems and third-party SaaS solutions.
Troubleshoot data synchronization issues, webhook failures, and integration errors across external platforms.
Salesforce Deployment & Release Management
Manage code and configuration deployment pipelines across lower environments (Developer/Full Sandboxes) to Production using Change Sets or DevOps tools.
Perform regression testing, impact analysis, and deployment troubleshooting to ensure minimal disruption to business operations.
Salesforce Administration & Org Management
Perform day-to-day Salesforce administration, including user management, profiles, permission sets, role hierarchies, and sharing rules.
Maintain system hygiene, data integrity, custom objects, page layouts, validation rules, and standard reports/dashboards.
Oversee sandbox management, including creation, refreshing, and maintaining data seeding across environments.
Sales Operations & Stakeholder Collaboration
Partner directly with Sales Operations, Sales, Marketing and Finance teams to translate business requirements into scalable technical architecture and process automation.
Serve as the primary technical advisor on Salesforce capabilities, platform limitations, and best practices.
Maintain documentation for key operational processes and policies
Ensure CRM hygiene and reporting accuracy across all systems
Required Technical Skills & Certifications:
Salesforce Development:
Strong proficiency in Apex, SOQL/SOSL, Visualforce, and Lightning Web Components (LWC).
Process Automation:
Expert-level mastery of Salesforce Flows, including complex logic, fault paths, and flow optimization.
Integrations:
Solid hands-on experience with REST/SOAP APIs, JSON/XML, authentication protocols (OAuth 2.0), and middleware/connector tools.
Administration & Security:
Deep understanding of the Salesforce security architecture (OWD, Sharing Rules, Field-Level Security) and standard platform configuration.
Environment Management:
Demonstrated experience managing Salesforce sandboxes, data migration, and deployment practices (Change Sets, Salesforce CLI, or CI/CD pipelines).
Salesforce Certified Administrator
Salesforce Certified Platform Developer I
Bonus: Salesforce Certified Platform Developer II or Application Architect) and JavaScript experience
Preferred Experience:
B.S. in Computer Science or equivalent or proven years of experience
8+ years of software development experience
5+ years of Salesforce platform engineering experience
Ability to communicate complex topics with precision and accuracy
Monitoring and alerting setup for Salesforce applications and integrations
Familiarity with application programming interfaces, data pipelines, Model Context Protocol servers, or integration platforms
Deep experience implementing and developing in Apex and LWC
Strong understanding of AI and generative AI technologies, with the ability to apply them to Salesforce development and systems workflows
Experience working directly with business facing groups outside of development
Experience working within an Agile team and DevOps culture
Experience partnering with Sales, Marketing, Product teams in a high-growth environment
Strong systems thinking with the ability to balance short-term execution needs against long-term architectural health
Bonus: Passion or interest in cybersecurity
Benefits:
PTO
401k
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Employee Wellness Program
Great opportunity to work with amazing people
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Why join Spin.AI?
This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years.
Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.
EEO Statement
Equal Opportunity Employer
Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster and its supplement.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.
Location: Remote or Mississauga
Workplace: remote
Job Title:
SVP, Product Management – Data Products & Strategy
Location:
Canada – Remote or Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title: SVP, Product Management – Data Products & StrategyLocation: USA – Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
In 365 days we shipped 305 releases — roughly five years of work at most companies. New models, features and workflows land every week, and each one has to be explained to millions of users in a way that makes them understand it, want to try it, and remember it.
WHO WE'RE LOOKING FOR
Everyone at Higgsfield is an A-player. We're looking for teammates who bring:
- High IQ, energy, and agency.
- Extreme autonomy and ownership.
- The ability to move fast, experiment constantly, and learn even faster.
- Resilience under pressure and readiness for an always-on environment.
- A balance of data-driven judgment and creative intuition.
- The drive to raise the standard for the entire team, not just yourself.
WHAT YOU WILL WORK ON
FOOD & DAILY COMFORT
- Own everything the team eats: daily lunches, breakfasts, snacks, coffee, drinks. Choose vendors, place orders, manage delivery timing, and make sure food arrives hot and on schedule — every day, without reminders.
- Handle dietary needs and preferences, collect feedback, and rotate the menu so people actually look forward to lunch.
- Keep the kitchen and snack stock full at all times. Nobody should ever find an empty coffee machine or an empty fridge.
- Track food spend, compare vendors, and negotiate better terms as the team grows.
OFFICE MANAGEMENT
- Keep the office running end to end: cleaning, supplies, water, repairs, furniture, plants, lighting, temperature — all of it.
- Be the main point of contact for landlords, cleaning services, delivery couriers, repair crews, and other vendors. Escalate fast, follow up until things are actually resolved.
- Set up and improve workspaces: desks, meeting rooms, quiet areas, lounge zones. Make the space something people choose to be in.
- Run the logistics of team events, all-hands, and guest visits — space, food, setup, teardown.
SYSTEMS & IMPROVEMENT
- Build simple systems that make all of this repeatable: inventory trackers, vendor lists, order schedules, onboarding checklists.
- Spot recurring annoyances and eliminate them permanently instead of solving them one by one.
- Keep documents, invoices, and receipts from vendors organized and handed off to finance on time.
YOUR MUST-HAVES
- 1+ years as an Office Manager, Administrative Assistant, or Coordinator (flexible for high-potential candidates).
- Strong organizational skills and real attention to detail — you notice the empty water cooler before anyone mentions it.
- Ability to juggle many small tasks at once and react quickly when something breaks.
- Initiative to improve and systematize processes rather than firefight forever.
- Excellent communication skills for working with vendors, couriers, contractors, and internal teams.
- Proficiency in Excel, Google Sheets, Notion, Google Calendar, and Slack.
- Fluent English.
NICE TO HAVES
- Experience in startups or high-growth environments.
- Hands-on experience with laptop setup, IT inventory, or basic hardware troubleshooting.
- An existing network of reliable vendors — catering, cleaning, repairs, equipment.
- Interest in growing into Project Management, Workplace Operations, or IT Operations.
The deal
- Competitive salary in USD, reviewed as you grow;
- On-site role in our Almaty office;
- Access to Higgsfield products and the AI tools we use internally;
- Breakfast, lunch and good coffee on us;
- Full-time position with high ownership.
Location: Palo Alto
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
We're hiring a Technical Program Manager to partner with Mistral's code and vibe research team - the researchers shaping how our models write, reason about, and play with code. You'll be their operational counterpart - the person who absorbs what the team is working on and makes it legible to the team, to leadership, and to adjacent teams.
This isn't a coordination role. It's a research partnership role - embedded with the team, fluent in what they're building, and operationally responsible for everything that isn't the science itself.
The ideal candidate is someone who is genuinely excited about code models. You play with them. You have opinions about what makes them feel good to use. You read the papers because you want to, not because you have to. A research background is a plus but not required - what matters is that you care about this domain and can hold your own in a room full of researchers working on it.
WHAT WILL YOU DO
- Research Visibility: Partner with the team to maintain a shared, accessible view of their ongoing work - what's in flight, where it's heading, what's ready to hand off. Make the research legible to adjacent teams and leadership without pulling researchers into status work.
- Operational Partnership: Be the team's operational partner. Handle the coordination, resourcing, and cross-team conversations that would otherwise sit on researchers' plates - so the team can stay focused on the science.
- Research-to-release: Own the operational path from research work to release candidate for code and vibe workstreams. Partner with the release function to ensure the team's work flows cleanly into Mistral's release machinery.
- Visibility & Communication Cadence: Code and vibe research connects to many other efforts across the organization. Keep these interfaces clean and high-signal, so the team's work integrates naturally with the wider science org.
- Strategic Communication: Translate the team's work into clear, well-timed updates for leadership and adjacent teams - what's being built, what matters, what's coming next.
WHAT WE'RE LOOKING FOR
- Genuine enthusiasm for code models and coding assistants - you play with them, push them, have opinions about them
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
- 3+ years of experience in technical program management, operations, or research coordination
- Strong analytical skills; comfortable working in ambiguity and shaping it into structure
- Ability to engage substantively with research work and build real credibility with technical teams
- Excellent written and verbal communication; able to translate technical detail into clarity for different audiences
Nice to have criteria/ would be ideal if you have/are:
- Experience in research-heavy or ML/AI organizations
- Familiarity with code generation, coding agents, software engineering benchmarks, or related research areas
- Hands-on experience with modern coding tools - you're a user, not just an observer
- Track record of building systemic processes from the ground up
- Comfort working in fast-paced, high-ambiguity environments where priorities shift quickly
WHY JOIN US?
- Shape how frontier AI is built and released: You’ll design and operate the systems that connect scientific discovery to real-world deployment - ensuring our work scales with clarity, reliability, and speed
- Work inside the Science OS: Join a team building the operational backbone of Mistral’s science organization - where structure meets creativity and processes evolve through use, not bureaucracy
- Drive visible, high-leverage impact: Your work will sit at the intersection of research, engineering, and leadership - turning complexity into alignment and enabling confident, data-informed decisions across the company
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Poland; Ukraine; Israel; Portugal; Spain
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About Marketing team:
The marketing team handles comprehensive 360º communication and comprises over 150 people. We manage all aspects in-house and operate a robust automation engine. Our combined monthly traffic across all brands exceeds 31 million. As a marketing team member, you'll play a crucial role in the upcoming phase of our brand's growth as we expand and introduce new products to the market.
And now, we are looking for a Senior Email Operations Team Manager who is prepared to contribute to the next chapter of our company's growth.
What you'll be working on:
Strategic
Own email-channel-driven attributed revenue as a business outcome, setting the strategic direction for how email contributes to LTV, retention, and expansion across airSlate products
Define email and push notification strategy in line with product and marketing strategies
Lead churn-prevention and win-back initiatives across email and push notifications as coordinated, signal-driven programs rather than one-off campaigns
Set the email roadmap for 2026 and beyond — audit existing programs, identify gaps and quick wins, and prioritize initiatives across three products against attributed revenue targets
Define how email fits within multi-channel orchestration, establishing boundaries and handoffs between email, in-product messaging, and other channels
Data & use of data
Translate behavioral signals, predictive churn scores, and lifecycle stage classifications into actionable segmentation logic and program triggers
Define data requirements for email programs — specify the user signals, cohort definitions, and event triggers needed from the data engineering team, and own those requests
Own the team's contribution to the revenue attribution model — partner with data teams to define lifecycle-stage KPIs and validate that email is correctly credited under the new attribution framework
Own email dashboards with the data team and align them with lifecycle dashboards, so attribution reporting accurately reflects email's contribution to revenue at each funnel stage
Use generative and agentic AI tooling to drive personalization and automation at scale across a large, multi-product subscriber base
Operational
Manage and develop three email marketing specialists — set priorities, coach on execution quality, and connect daily work to strategic lifecycle goals
Coordinate across the email development team, data team, demand gen, and product stakeholders to deliver lifecycle programs end-to-end within airEML
Maintain and evolve automated email journeys across all four products, with the authority to rebuild or retire programs where data supports it
Ensure email deliverability and list health at scale across a large, multi-product subscriber base
What we expect from you:
5+ years in email marketing as a senior contributor or leader, retention marketing, or lifecycle marketing with an email focus — B2C or B2B SaaS/subscription products at scale preferred
Proven ownership of an email and/or retention/lifecycle program end-to-end — strategy, journey design, segmentation logic, and KPI ownership, not only execution
Familiarity with attribution models, including how attribution windows affect reported email performance and how to navigate model transitions
Experience using behavioral data and predictive models for segmentation, such as churn scoring or lifecycle stage classification
Hands-on experience with a major marketing automation or email platform (Braze, Klaviyo, Iterable, Marketo, HubSpot, or an internal equivalent)
A track record of cross-functional collaboration with Product and Data Science teams, not siloed within Marketing
Strategic thinking at the program level, not only the campaign level
Strong analytical skills, including comfort with dashboards and data-warehouse-sourced data, and the ability to derive lifecycle insights independently
Understanding of email deliverability and list health at scale (100K+ subscriber base)
A Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience
Upper-Intermediate (B2) or higher English, written and spoken
What helps you rock:
Experience in a multi-product or multi-brand environment
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Belgrade
Job Overview
Wargaming is looking for an experienced Game Design Director to join the World of Warships team
,
reporting to the WoWS Franchise Director.
World of Warships is a globally recognized free-to-play naval combat game enjoyed by millions of players worldwide. Developed by an international team, the game continues to evolve through new features, content, and experiences created for its passionate global community.
As Game Design Director, you will define and champion the long-term creative vision for World of Warships. You will work in close partnership with Product Development and Publishing to ensure a cohesive player experience and
align creative direction with the product roadmap, player expectations, and business goals.
What will you do?
Drive the Game Design
direction
and translate the product strategy into clear
gameplay priorities
and
quality standards.
Define, communicate, and maintain the
creative vision
and experience pillars for World of Warships.
Work closely game designers, providing creative direction, feedback, and guidance to ensure alignment with the product vision.
Collaborate with Product Development and Publishing to align
creative decisions with the product roadmap, audience strategy, and business goals.
Review and validate major gameplay features, systems, content, and design deliverables.
Balance creative ambition with scope, technology, timelines, player needs, and production realities.
Us
e
player feedback, research, market insights, and product data to make design decisions.
Represent the
creative and Game
Design vision to senior leadership, internal stakeholders, and external partne
rs.
Foster a collaborative culture that encourages innovation, accountability, and constructive feedback.
What are we looking for?
Significant experience as a Creative Director, Game Director, Design Director, or in a comparable senior Game Design leadership role.
A proven track record of shipping at least
one AAA or comparable
PC/console title in a creative or Game Design leadership position.
Strong experience leading and developing Game Design teams.
Experience defining and delivering a
cohesive creative and gameplay
vision for a large-scale game,
with a focus on meaningful player achievements and progression beyond XP.
Strong understanding of live-service development, player experience, gameplay systems, and modern game-production pipelines.
Ability to make clear design decisions and resolve cross-discipline trade-offs through collaboration and influence.
Strong Game Design skills, with experience using BI and AI tools to inform decisions, analyze player behavior, and support game development.
Strong people-management, communication, presentation, and stakeholder-management s
kills.
The ability to make ships emotionally compelling and memorable by bringing their history, scale, and character to life.
The ability to define and uphold clear creative principles, team standards, and a strong development culture.
Fluent in English, with excellent written and verbal communication skills.
What additional skills will help you stand out?
Experience
working
on a successful free-to-play
or
long-running live-service game.
Experience with
multiplayer, tactical, vehicle-based, or military-themed games.
Understanding of the World of
Warships
product, audience, and community.
Experience evolving an established global game or IP.
Proficiency in Russian is preferred, as the role involves regular communication with Russian-speaking team members and stakeholders.
Work mode
This role is eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Задачи:
— Администрировать и развивать Linux-инфраструктуру;
— Настраивать и оптимизировать сетевой стек;
— Писать production-коды на GO и Python;
— Работать с сетевыми протоколами, поддерживать и развивать распределенную инфраструктуру доставки и маршрутизации трафика.
Требования:
— Уверенное администрирование Ubuntu;
— Опыт работы с systemd (юниты, зависимости, hot-reload сервисов), netplan, journald, logrotate;
— Настройку и оптимизацию сетевого стека Linux через sysctl (буферы, conntrack, очереди NIC), настройка IPv4/IPv6, swap;
— Опыт написания идемпотентных Bash-скриптов;
— Уверенная работа по SSH с большим количеством серверов;
— Опыт реализации безопасных деплоев и green-blue updates;
— Глубокое понимание TCP/UDP, TLS (SNI, ALPN, handshake на уровне пакетов), HTTP/1.1–HTTP/2, WebSocket;
— Экспертное знание DNS;
— Опыт построения DNS Load Balancing;
— Опыт работы с CDN, nginx Reverse Proxy, TLS-терминацией, проксированием WebSocket, fallback-страницами и health-check;
— Уверенный опыт разработки на Go (concurrency, тестирование, работа с сетевым стеком);
— Опыт разработки на Python (FastAPI; слоистая архитектура);
— Уверенный технический стек (SQLAlchemy, Alembic, pytest (unit и e2e, генерация конфигураций из YAML-деклараций));
— Опыт работы с Prometheus, Grafana, Docker, Docker Compose;
— Навыки диагностики production-инцидентов с использованием tcpdump, dig, ss, iproute2;
— Ежедневное использование AI-инструментов в разработке, автоматизации и инженерных задачах.
Условия:
— Полностью Remote, full-time 5/2;
— Конкурентная заработная плата;
— Полностью оплачиваемый испытательный срок (1 месяц);
— Возможность напрямую влиять на архитектуру продукта и принимать ключевые технические решения;
— Работу в небольшой сильной команде без бюрократии и долгих согласований.
About Core Products & Platform
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
The Role
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it.
What You’ll Own
Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
End-to-end delivery from discovery through to launch and post-launch validation
Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability
What You’ll Do
Define and own your domain's quarterly goals and success metrics
Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
Write engineering-ready specs — clear, with edge cases covered and no open questions left
Partner directly with PM Growth on experiment design and high-velocity delivery
Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
Track product health and understand what's driving changes — with clear attribution and causal reasoning
Use AI as a default tool across research, analysis, spec writing, and communication
Requirements
5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
Data fluency: you define metrics, interpret results, and drive decisions with evidence
Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal
Nice To Have
Experience in payments, fintech, or financial product flows
Experience in B2B SaaS platforms with API/integration complexity
Experience with A/B experimentation frameworks at high velocity
Familiarity with enterprise nonprofit or fundraising domain
AI at Fundraise Up
At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next
Long-term focus: we offer equity options and value sustained, meaningful contribution
Compensation & Benefits
Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location.
31 days off
100% paid telemedicine plan
Home Office Setup Assistance
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (100% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Co-working (up to $250 monthly)
Remote working
Equal opportunity employer; inclusive environment; non-discrimination
Location: Remote, Global
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking a platform engineer to join our Edge & Networking squad. This team owns everything that happens at the network perimeter: API gateway, routing, load balancing, DNS, and secure global traffic distribution.
You'll design, build, and operate systems that are both robust and highly automated — enabling us to to scale reliably while maintaining low latency and high availability across our global infrastructure.
You will work closely with other infrastructure and product teams to ensure seamless integration, observability, and performance of our edge services.
WHAT YOU’LL BE RESPONSIBLE FOR:
- Help build and maintain the Supabase Cloud offering;
- Design and implement Supabase’s global edge router platform;
- Build programmable, API-driven routing logic to dynamically steer customer traffic;
- Work with DNS, WAF, IP networking, TLS termination, CDN integrations, and global load balancing;
- Implement advanced observability: relevant metric and log capturing, latency measurements, traffic shaping, routing health, and failure mitigation.
- Optimize routing performance to minimize latency and improve reliability across cloud regions.
- Collaborate cross-functionally with other teams to integrate networking solutions into the entire Supabase stack;
- Improve our system architecture to reduce costs while balancing security, reliability, and performance;
- Design CI/CD systems to speed up deployments with proper change and release management processes;
- Participate in on-call rotations, incident response, and post-incident reviews for edge-related issues;
- Resolve escalated support issues, while also identifying and resolving systemic issues across the platform.
YOU MIGHT BE A FIT IF YOU HAVE:
- 5+ years experience in SRE/DevOps/Cloud Infrastructure;
- 4+ years experience building and operating high-scale networking or edge infrastructure;
- Strong experience with HTTP, TCP/IP, TLS certificate management, CDN internals, load balancing, and global routing;
- Proficiency with traffic proxies / routers (e.g., Envoy, NGINX, HAProxy, Traefik, or building your own);
- Experience designing systems for high availability, failover, and real-time observability;
- Strong software engineering skills (Go);
- Strong debugging and troubleshooting skills across distributed systems;
- Knowledge of IPv6, BGP, Anycast, or advanced routing protocols;
- Experience in managing large deployments on AWS, GCP, Azure, or similar;
- Comfortable with cloud networking primitives (AWS, GCP, Azure, or similar);
- Experience with Infrastructure as Code tools (Pulumi preferred, Terraform/CDK etc also acceptable);
- Experience with being part of on-call rotations for large production systems.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers.
We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service.
This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution.
What will I be doing?
Drive the adoption of Fin by helping customers automate and scale their support operations.
Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.
What skills do I need?
Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
Excellent communication skills, both technical and non-technical.
Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
Experience with AI/ML evaluation, LLM-driven applications, or conversational AI.
Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand.
Bonus skills and attributes
Experience in technical consulting, customer-facing analytics, or SaaS product data science.
Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on.
Experience applying AI to scale the data science workflow.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $206,600- $229,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape.
Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results.
Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to the broader CallRail platform and customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and recommend where and how we should go to market.
Act as the voice of the customer, by collecting and synthesizing research, feedback, and product usage to uncover needs and influence product and GTM strategy.
Partner across Marketing and Sales to test messaging, promotions, segmentation, verticalization, and GTM strategies, then scale what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, aligning cross-functional teams from strategy through execution.
Develop and maintain competitive intelligence analyzing competitor's offerings to identify potential gaps, opportunities to differentiate, and contribute to CallRail's competitive intelligence.
Represent CallRail as an external thought leader through speaking engagements, written content, and industry conversations.
What You'll Need
BBS/BA and 7+ years experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Deep, proven expertise in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product & feature launches and GTM strategies that drive measurable revenue and adoption.
Strong strategic judgment, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Proven ability to independently lead complex initiatives from strategy through execution.
Operate effectively in a high-velocity, ambiguous environment while maintaining strong judgment and attention to detail.
Exceptional communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large data sets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional influence, with the ability to challenge assumptions, align teams, and shape decisions across Product, Sales, Marketing, and leadership.
Strong prioritization and judgment, with the ability to independently balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking a curious, strategic, and results-focused Product Marketing Manager to develop and execute go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement, and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to help businesses adopt and get value from AI.
You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will use customer insights, market trends, and data to identify opportunities and improve results. You will be expected to bring forward ideas, insights, and recommendations that push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption.
What You'll Do
Own positioning and messaging for the CallRail products you support, grounded in a strong understanding of our buyers, market, and competitive landscape.
Track performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and recommend actions.
Contribute to pricing and packaging strategies that drive acquisition, product usage, and revenue growth.
Stay current on AI adoption, buyer trends, and the competitive landscape, surfacing insights that inform product and go-to-market decisions.
Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to broader customer value.
Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and shape go-to-market strategies.
Act as the voice of the customer by collecting and synthesizing research, feedback, and product usage to uncover needs and shape product and go-to-market strategy.
Partner across Marketing and Sales to develop and test messaging, promotions, segmentation, verticalization, and go-to-market strategies, then apply what works.
Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value.
Lead go-to-market launches for new products and capabilities, coordinating cross-functional teams from planning through execution.
Develop and maintain competitive intelligence to identify market gaps, competitive threats, and opportunities to differentiate CallRail.
What You'll Need
Bachelor’s degree and 4+ years of experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus.
Strong experience in market research, positioning, messaging, pricing, and go-to-market strategy.
Track record of leading product and feature launches that drive measurable business results.
Strong strategic thinking, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations.
Ability to independently own initiatives from strategy through execution while collaborating closely with cross-functional partners.
Able to move quickly through ambiguity without sacrificing judgment or attention to detail.
Excellent communication and writing skills, with a talent for making complex products and ideas simple and compelling.
Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics.
Strong analytical mindset, with the ability to turn large datasets into clear insights and strategic recommendations. Looker experience is a plus.
Strong cross-functional collaboration and influence skills, with the ability to build alignment across Product, Sales, and Marketing.
Strong prioritization skills, with the ability to balance competing priorities and focus on the work that will have the greatest impact.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive.
Your Impact:
Own data governance across business systems: what’s collected, why, retention, and data flows between systems
Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools
Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle
Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access
Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools
Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts
Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts
Partner with system owners to remediate risks and embed security into business processes
Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols
Your Qualifications:
Experience securing SaaS business platforms and their integrations, including identity and access management across those environments
Solid understanding of data governance principles: data classification, retention, and data flow mapping
Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms
Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management
Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data
Experience with third-party/vendor risk assessment and SaaS security posture management
Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps)
Standout Qualities:
Hands-on experience with SSPM tools or Salesforce security tooling
Familiarity with OAuth/API integration security and supply-chain risk
Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows)
Knowledge of Salesforce is a strong plus
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users.
You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment.
This role will be hybrid from our London Hub.
What you'll do at Figma:
Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience
As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support
Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution
Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops
Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making
Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth
Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes
We'd love to hear from you if you have:
Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers.
Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS).
Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security.
Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch.
People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams.
While it's not required, it's an added plus if you also have:
Experience using Figma's products
Background in developer-facing or API-heavy support environments
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридPalo Alto; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Belgrade; This role is eligible for relocation & immigration support
УдалённоГеография найма не уточнена
УдалённоМожно работать из любой страны
San Francisco, California
seniorAtlanta, GA (Hybrid)
Atlanta, GA (Hybrid)
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations