Location: San Francisco, CA
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
Location: Hiring in San Francisco, New York
We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions.
This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you.
WHAT YOU’LL DO:
- Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through
- Build relationships with prospects and customers, understanding their needs and how our products can help
- Prospect strategically into SMB, mid-market, and small-enterprise accounts
How to be successful in this role:
- 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred)
- 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts
- Strong track record of sourcing, qualifying, and closing outbound deals
- Execution mindset: you excel in fast-paced environments and move with urgency
- Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft.
- Self-starter and resourceful; you find ways to solve problems and move things forward
Compensation:
- Annual salary range: $220,000 OTE
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
Location: Hiring in San Francisco, New York
We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions.
This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you.
WHAT YOU’LL DO:
- Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through
- Build relationships with prospects and customers, understanding their needs and how our products can help
- Prospect strategically into SMB, mid-market, and small-enterprise accounts
How to be successful in this role:
- 3+ years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred)
- 1+ year of experience in a closing role for SMB, commercial, and mid-market accounts
- Strong track record of sourcing, qualifying, and closing outbound deals
- Execution mindset: you excel in fast-paced environments and move with urgency
- Curious and solution-oriented: you’re always finding ways to level-up your understanding of technology, your customer’s business, and your craft.
- Self-starter and resourceful; you find ways to solve problems and move things forward
Compensation:
- Annual salary range: $220,000 OTE
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Washington DC
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
ABOUT THE TEAM
The LangChain Deployed Engineering - Federal team works directly with U.S. Government customers — including the Department of Defense (DoD), Civilian Agencies, and the Intelligence Community (IC) — who are building and operating AI agents in mission-critical environments.
This is a hands-on, highly technical team that partners closely with government engineers, technical program managers, and system integrators across the full lifecycle — from pre-award technical shaping and evaluations to post-deployment advisory work in secure environments. The focus is on achieving the technical win, architecting secure and compliant agent systems, and enabling agencies to operate AI agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, security, and go-to-market. You will shape how LangChain is adopted across classified and unclassified environments, ensuring alignment with federal compliance requirements while feeding mission-driven insights back into the platform.
ABOUT THE ROLE
As a Deployed Engineer, you’ll work on some of the hardest problems in applied AI — not demos or experimental research, but production systems supporting real-world missions.
You’ll help defense, civilian, and intelligence customers design, deploy, and operate AI agents in secure, regulated, and high-stakes environments. The feedback loop is fast, the mission impact is tangible, and your work directly influences how AI agents are deployed across the federal landscape.
You will operate in environments that demand security, reliability, compliance (FedRAMP, IL levels, etc.), and operational rigor.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with federal engineering teams and system integrators
- Own the technical win in federal pre-sales engagements by designing secure POCs, supporting RFI/RFP technical responses, and guiding technical evaluations
- Design architectures that meet federal security and compliance requirements (FedRAMP, DoD IL2–IL6, NIST, etc.)
- Help agencies deploy and operate agent-based applications such as mission support copilots, intelligence analysis agents, research automation systems, and multi-step operational workflows
- Advise customers post-award on architecture, scalability, observability, evaluation, and long-term roadmap decisions
- Deliver technical demos, workshops, and enablement sessions tailored to government developer and operator audiences
- Partner with security teams to navigate ATO processes and accreditation pathways
- Surface field feedback from federal use cases and contribute reusable patterns, secure deployment guides, and example code that scale across agencies
- Occasionally contribute code upstream when it meaningfully improves federal customer outcomes
WHAT YOU’LL BRING
- Must have zctive or prior U.S. security clearance (Secret, TS/SCI)
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, product engineering), ideally supporting federal or regulated customers
- Experience working with DoD, Civilian Agencies, Intelligence Community, or federal system integrators
- Strong Python and JavaScript fundamentals, with deep systems thinking
- Experience designing agent-based or LLM-powered systems beyond simple API calls, including multi-step workflows, orchestration, guardrails, and failure handling
- Familiarity with secure cloud environments (AWS GovCloud, Azure Government, etc.)
- Comfort operating in regulated environments with security, compliance, and documentation requirements
- Experience supporting technical evaluations, architecture reviews, and competitive down-select processes
- Ability to clearly explain technical tradeoffs to government stakeholders and build trust across engineering and program leadership
- Ownership mindset — you take responsibility for mission outcomes, not just recommendations
- Bias toward action and comfort operating in ambiguity
- Excitement about running AI agents in real-world, production federal environments — not just building demos
NICE TO HAVE
- Experience deploying AI systems in classified or air-gapped environments
- Familiarity with FedRAMP authorization processes or DoD Impact Levels (IL2–IL6)
- Experience with LLM evaluation, observability, red-teaming, or guardrails in high-assurance settings
- Hands-on experience with AWS, Azure, containers, Kubernetes, and secure networking architectures
- Experience working alongside federal system integrators (Booz Allen, SAIC, Leidos, etc.)
- Production experience with LangChain, LangGraph, or similar agent frameworks
COMPENSATION & BENEFITS
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Annual OTE range: $185,000–$300,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Boston, MA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
WHAT YOU’LL BRING
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S:
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION
Annual OTE range: $185,000–$300,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
WHAT YOU’LL BRING
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S:
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION
Annual OTE range: $185,000-$315,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
At GitLab, People technology never stands still, and this role will be at the center of it. Reporting to the Senior Director, People Technology, you’ll work alongside senior team members and partner closely with People Operations, People Business Partners and Talent Acquisition to keep our People systems running at the speed of a fast-moving, innovative tech company. No two days will look the same. One day you’re running recurring processes and answering questions from teams across the organization, the next you’re preparing Sarbanes-Oxley (SOX) audit evidence, building reports, writing test cases or delivering quarterly and annual changes and system upgrades. Using cycle-time analysis, best-practice research and AI tools, you’ll find better ways to operate and create streamlined, delightful experiences for the people using our systems, while growing your career in an all-remote, async-first environment.
What You’ll Do
Keep pace with the daily rhythm of a high-growth company by owning recurring processes, monitoring system health, resolving issues quickly and serving as a go-to resource for teams across the organization, especially People Operations, People Business Partners and Talent Acquisition.
Protect data integrity by administering system security, assigning and maintaining security roles, and running regular system and security audits.
Configure, test and deploy day-to-day enhancements as well as quarterly and annual changes, including annual People programs, so every update lands cleanly and on schedule. Support upgrades and releases by reviewing new features, running regression tests and helping stakeholders get ready for what’s changing.
Write and run test cases, and keep clear documentation of configurations, business processes, and reporting and integration schedules. Load mass datasets and distribute policies and documents with confidence and thorough testing.
Prepare and maintain SOX information technology general controls (ITGC) audit evidence and internal controls documentation, following access, security and change-management standards with care.
Build and maintain reports and dashboards that help stakeholders make decisions. Use cycle times and process data to find friction, then recommend and make configuration changes and measure their impact.
Help team members get the most out of their tools through training and enablement. Research best practices and new capabilities, and use AI every day to automate manual tasks, speed up analysis and share what you learn.
Support senior team members on cross-team projects and implementations, owning your workstreams and delivering quality results on time.
What You’ll Bring
Hands-on HR technology experience, including exposure to Workday configuration, testing or system support.
Exposure to public company operating procedures, such as SOX ITGC controls, audit evidence and change management.
A curious, puzzle-loving approach to problem-solving, backed by experience investigating issues, analyzing process data and finding the “why” behind a problem.
An AI-forward mindset, with experience using AI tools in your daily work to automate tasks, speed up analysis and improve processes.
Experience validating system changes and documenting findings clearly, along with close attention to detail and sound discretion with highly confidential information.
Independence and an ownership mindset: you take accountability for outcomes, move work forward with confidence and follow through on commitments.
A collaborative, customer-focused approach. You partner openly, design with the end user’s experience in mind, and bring polished options and a recommendation when you raise a problem.
A love for turning complex processes into simple, delightful experiences that let people focus on their best work.
Helpful but not required: experience with Serval, Greenhouse, Slack or Google Workspace; building reports and dashboards; supporting implementations, upgrades or releases, including regression testing; or working in a fast-paced, all-remote or async-first tech environment.
About the team
The People Technology team is building the systems foundation that lets GitLab scale as a global, all-remote company. We’re always raising the bar for what People technology can do, improving reliability, usability and intelligence across the platforms that power our People organization. We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work. If you want to grow your career building something that matters at a company working at the edge of what’s possible, this is the team.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About the Role:
We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects.
You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI.
What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator.
What You'll Do:
- Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value.
- Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience.
- Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development.
- Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency.
- Use LangChain powered agents to test, learn, and improve prospecting strategies
How to be successful in this role:
- 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career)
- Clear, confident communicator who can engage both technical and business audiences
- Motivated by learning, iteration, and experimentation you treat outreach like a craft
- Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way
- Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate
- Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction
Compensation
- On Target Earnings: $125,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About the Role:
We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects.
You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI.
What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator.
What You'll Do:
- Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value.
- Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience.
- Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development.
- Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency.
- Use LangChain powered agents to test, learn, and improve prospecting strategies
How to be successful in this role:
- 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career)
- Clear, confident communicator who can engage both technical and business audiences
- Motivated by learning, iteration, and experimentation you treat outreach like a craft
- Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way
- Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate
- Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction
Compensation
- On target Earnings: $125,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final collection notices, compilation of invoice copies, statements, quotes and contracts to support the drafting of letters and providing the documents as a backup to customers. The Accounts Receivable Analyst is responsible for supporting contacting overdue accounts within a portfolio of high-volume low dollar strategic customers to collect outstanding balances in a timely manner. The successful candidate will have experience with building relationships with internal partners and account reconciliations. They will have strong communication skills and understand how to work effectively cross functionally with a broad group of stake holders.
To be successful, the candidate must have the ability to build relationships and be a proactive team player. A “Roll-Up-Your-Sleeves” and “Get it Done” attitude is a must. The candidate must have strong attention to detail and have previously demonstrated the ability to excel in a fast paced, high-volume, complex environment. Prior experience in finance is required, with preference given to candidates with accounts receivable experience.
Key Responsibilities:
Preparation of demand letters, termination letters and final collection notices for Senior Care accounts, QuickMar, Pharmacy and other streams of business as needed.
Investigation and analysis of various customer scenarios.
For escalated customers, update and maintain accurate customer files with all applicable correspondence and report to AR Escalations Manager on status as required.
Support the AR Escalations Manager with assisting in developing payment plans and solutions to collect outstanding balances and assist in managing required communications externally and internally associated to these accounts.
Supporting collection’s activities relating to mixed portfolio of low dollar customer accounts, including communication with customers regarding collections issues, actions, payment inquires and invoicing.
Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
Communication with customers within assigned portfolio regarding collections issues, actions, payment inquires and invoicing
Recognize billing issues through research and regular reconciliation.
Preparation of monthly account breakdowns and analysis, as required by the Manager and customers.
Compilation and provision of invoice copies, credits and unapplied payment details, as required.
Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned.
Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio.
Participate in conference calls with customers and internal partners supporting recovery of past due invoices for small dollar accounts on AR Digital team and AR Escalations as needed.
Onboarding support of new team members including coordination of any co-op assignments within the team with coordination of the AR Escalation Manager.
Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR Escalations and AR Digital Teams.
Required Experience:
Bachelor's degree in accounting or 3+ year's experience processing accounts receivable.
Must possess a high level of moral judgment for handling confidential information and monetary transactions.
Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions.
Effective attention to detail and high degree of accuracy managing reconciliations.
Strong communication skills (both verbally and in writing) are essential, including the ability to confidently discuss disputes and deductions with internal teams and external stakeholders.
Must be a team player and have the ability to effectively work within a strong cross functional environment.
Demonstrated experience championing change in a fast-paced environment.
Experience coaching within a diverse team and in a business to business environment.
Sound analytical thinking, planning, prioritizing and execution skills.
Excellent computer skills with a strong working knowledge in Microsoft Word and Excel.
Working understanding with the US Health Care system - would be a benefit.
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $56,000 - $64,000 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - B
Professional 1
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Creator Marketing Manager at OnePay, you'll help build our creator program from the ground up — and own the execution that makes it run. You'll keep every campaign moving, every piece of content compliant, every creator relationship warm, and every piece of data organized, working directly with the creator lead and our external agency so nothing falls through the cracks from brief to post to report. You will:
- Coordinate campaign execution end-to-end — including creator briefings, follow-ups, and deadlines from brief through content review, approval, and publishing
- Track deliverables across active campaigns, flagging delays before they become problems
- Run first-pass content reviews against brand guidelines and briefs, flagging FTC disclosure, platform policy, or brand safety risks
- Route content through legal and compliance review, maintaining version control and a running record of approvals and sign-offs
- Build and maintain the creator database — contacts, rates, audience data, performance history, and contract status
- Compile post-campaign performance data and support recap reports with metrics, screenshots, and insights
- Research and surface potential creator partners aligned to campaign briefs and audience fit
- Coordinate creator contracts and payment processing in partnership with Legal and Finance
YOU BRING
- 5+ years of experience in creator or influencer marketing, either at a creator/influencer agency or in an in-house brand role
- Deep YouTube expertise — you know the creator ecosystem inside and out, and instinctively prioritize YouTube-native creators over those who simply cross-post
- Experience working with external agencies specifically managing new workflows and developing processes
- Strong creator marketing instincts. You understand what makes creator content feel authentic and platform-native versus overly scripted or “brand-y”, and you know how to balance a creator’s voice with the needs of the brand.
- Exceptional project ownership. You naturally create structure where it doesn’t exist. You build a tracker before anyone asks, anticipate dependencies, flag risks early, keep stakeholders aligned, and follow through until the work is actually done.
- Familiarity with major social platforms and creator content norms across TikTok, Instagram, and YouTube
- Working knowledge of FTC disclosure requirements for sponsored content
- Drive and proactivity - everyone here is a builder and executor
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Lead Legal Counsel, Corporate, you'll own securities, public company reporting, and corporate governance work for GitLab, a growing public technology company. You'll join the Legal & Corporate Affairs (LACA) team as a senior individual contributor, reporting to the Senior Director, Associate General Counsel, Corporate & Compliance.
You'll bring a strong securities law foundation and a broad corporate perspective to a small team. Your work will span quarterly reporting and earnings, the annual proxy statement and stockholders meeting, board and committee matters, equity plans, and subsidiary governance. You'll also support mergers and acquisitions (M&A) and other strategic initiatives.
You'll work closely with Accounting, Corporate Development, Finance, Investor Relations, People, Product, Stock Administration, Tax, and Treasury. You'll translate complex legal issues into clear recommendations, build trust across functions, and balance legal risk with business objectives.
What You’ll Do
Own securities and public company reporting matters, working with internal stakeholders and external auditors on Securities and Exchange Commission (SEC) filings, quarterly reports, earnings releases, the annual proxy statement, investor presentations, and other public disclosures.
Advise on corporate governance, including board and committee processes, the annual stockholders meeting, corporate approvals, equity plan matters, executive compensation, and related compliance requirements.
Provide legal guidance on complex entity matters across jurisdictions, including formation, maintenance, reorganizations, intercompany agreements, and wind-downs.
Support M&A and other strategic transactions, contributing to diligence, documentation, approvals, signing, closing, and post-closing integration.
Engage and manage outside counsel across jurisdictions, coordinating work and ensuring practical, high-quality, and cost-effective advice.
Identify legal and business risks, present clear options to senior stakeholders, and monitor legal developments to keep policies, processes, and controls current.
Build and improve playbooks, checklists, templates, and workflows for recurring corporate legal work. Train junior legal team members and cross-functional partners to use these resources.
What You’ll Bring
6+ years of demonstrated relevant legal experience, including law firm experience advising US-listed public companies on securities law, corporate governance, and public company reporting. Prior in-house experience is a plus.
A Juris Doctor (JD) degree and active admission to a US state bar.
The ability to independently manage complex legal matters and cross-functional projects, prioritize competing needs, and drive work to completion with limited direction.
Clear written and verbal communication, including the ability to explain technical legal issues to non-lawyers and senior leaders and build trusted working relationships.
The ability to investigate unfamiliar legal questions, weigh risks against business objectives, and turn recommendations into action.
Experience improving legal processes, templates, policies, or other scalable resources.
The ability to collaborate in a remote, globally distributed team across time zones and cultures, and willingness to use GitLab in your day-to-day work.
Helpful but not required: in-house work at a public software-as-a-service (SaaS), software, or open core company; M&A; cross-border corporate matters; outside counsel management; or legal technology that helps scale legal work.
About the team
The Corporate & Compliance team supports principled corporate governance and GitLab's culture of compliance. We work with leaders and subject matter experts across LACA and the broader company to provide practical, timely legal guidance.
LACA is a globally distributed team that supports GitLab's growth through legal expertise, business partnership, and continuous process improvement. We work transparently, collaborate across functions and time zones, and use GitLab's own tools and AI-enabled workflows to make legal support more efficient and accessible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Mexico
Workplace: remote
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
About the Team
Welo Data's Trust & Safety function protects the integrity of a global, distributed workforce that powers AI data and annotation work. We run a multi-layered fraud detection stack combining identity verification checks, in-house behavioral signals, and platform activity data, and are actively building out a Trust & Safety Committee spanning four core workstreams: identity verification, location verification, account integrity, and multi-accounting detection. This is a hands-on investigative role, not a policy-only seat — you'll be working live cases from day one.
About the Role
We're looking for a Trust & Safety Specialist, based in Mexico, to join our investigations team, working active fraud cases and supporting the broader fraud strategy program. You'll come in with real T&S, fraud/risk, or identity-verification experience from another platform, marketplace, gaming company, fintech, IDV vendor, or crowdsourced-workforce environment, and be ready to run investigations, process removals, and spot fraud patterns from week one.
What You Will Do
Run investigations end-to-end:
triage flagged accounts, review evidence (identity signals, behavioral flags, platform activity data), reach a disposition, and process removals in line with policy and SLA.
Own IDV review:
verify identity and location signals for flagged or high-risk accounts, distinguishing genuine edge cases from fraud.
Conduct manual audits and reviews:
prioritizing cases by risk and signal strength rather than intake order.
Detect multi-accounting and account integrity abuse:
recognize patterns across linked accounts, device/location overlap, and behavioral signals.
Apply a hypothesis-driven investigation method:
form a hypothesis, test it against the evidence, and reach a disposition that can be replicated and audited.
Contribute to detection improvement:
escalate emerging fraud vectors, false-positive/false-negative patterns, and rule gaps to the fraud strategy team.
Handle sensitive data responsibly:
apply GDPR-aligned data handling and deletion practices in every case.
Collaborate cross-functionally:
partner with Research Labs, Quality Strategy Architecture (QSA), and Forward Deployment Engineering on tooling gaps and process fixes surfaced by your casework
What You Bring (Must Have-s)
5+ years in a T&S, fraud/risk, or identity-verification investigations role — from a platform/marketplace T&S team, a fintech/payments risk team, an identity-verification vendor, or a crowdsourced/gig-workforce trust function.
Direct experience with identity/fraud signals — device fingerprinting, IP/geolocation checks, document verification, or behavioral fraud scoring.
Multi-accounting / account integrity pattern recognition — you've dealt with linked-account abuse, farming, or account sharing before, not just single-account review.
Case documentation discipline — you write clean, evidence-backed case notes that would survive an audit or an appeal.
Comfort with ambiguity and volume — you can prioritize a queue by risk, not just clear it by count.
Working knowledge of data privacy obligations (GDPR or equivalent) as they apply to case handling and data retention/deletion.
Nice to Have
Experience specifically in AI/ML data annotation, RLHF, or research operations workforce platforms.
Exposure to rule-based fraud detection engines and an opinion on rule sprawl vs. signal quality.
Familiarity with clustering/anomaly-detection approaches to fraud (even at a conceptual level).
Case management system experience (any ticketing or knowledge-base tooling).
Recommended Education
Bachelor's degree in Criminology, Law, Criminal Justice, Cybersecurity, Information Security, Data/Computer Science, or a related field.
Equivalent practical experience in T&S, fraud investigations, or identity verification will be considered in place of a degree.
Relevant certifications are a plus: CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist), or IDV/identity risk vendor certifications.
Location: Remote USA; Raleigh, United States
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit
xsolla.com
.
ABOUT THE ROLE
xsolla.com
and its subsites are where developers, partners and customers first meet Xsolla. We are looking for a Senior Digital Experience Manager to own how that experience runs and improves day to day: planning and shipping launches, keeping publishing fast and reliable, and continuously making the site more engaging and effective.
You will be the operational bridge between Marketing, Product Marketing, SEO, Performance Marketing, Product, Design, Copywriting, Engineering, DataOps, DevOps, Legal and Events. You will turn business priorities into web experiences that scale, and partner closely with the Product Owner on where the platform goes next.
East Coast preferred.
RESPONSIBILITIES
Web Strategy and Optimization
Execute and continuously optimize web strategy across
xsolla.com
and all subsites.
Find and act on opportunities to improve engagement, site effectiveness and user experience.
Use analytics, UX feedback and user-journey insights to prioritize improvements, working with Product and Self-Service.
Turn business priorities into clear, actionable web initiatives.
Web Operations and Publishing
Own day-to-day web operations and publishing workflows.
Run launch execution, release readiness and ongoing site updates.
Manage intake, prioritization and delivery of marketing, launch and go-to-market web requests, escalating business-critical needs with Product and Engineering.
Keep a clear, shared view of active web initiatives and priorities.
CMS and Platform Operations
Act as operational lead for the CMS and publishing systems behind
xsolla.com
.
Work hands-on: build, update and publish directly in the CMS, while leading Web Ops and coordinating Product, Design, Development, SEO, DataOps and DevOps.
Partner with Product on template improvements and contributor workflows.
Keep templates, metadata, SEO implementation and UX standards consistent.
Support migrations and help the web ecosystem scale operationally.
Lead Generation and Website Workflows
Own operational outcomes for go-to-market and lead-generation workflows, including meeting-booking experiences, lead capture and routing, and Pardot and Salesforce integrations (current tooling includes Chili Piper).
Resolve issues directly or coordinate with Marketing Operations and Salesforce admins.
Keep these systems aligned with Marketing, Sales, Events and campaign execution.
Cross-functional Leadership
Be the go-to web lead for Integrated Marketing and go-to-market stakeholders.
Run recurring syncs, launch planning and implementation alignment across Marketing, PMM, Sales, PR, Events, Design and Engineering.
Align day-to-day execution with platform capabilities and the Product roadmap.
UX and Analytics
Provide UX feedback and user-journey recommendations across web initiatives.
Work with Design and Product to improve information architecture, navigation, usability and conversion flows.
Partner with SEO, Analytics and DataOps to track engagement and surface optimization opportunities.
Monitor traffic, engagement, conversion, booking performance and publishing velocity.
QUALIFICATIONS & SKILLS
6–8+ years in web, digital experience or website operations roles, including at least 2–3 years leading cross-functional launches or running a large multi-site website, ideally at a B2B or technology company.
Hands-on experience running a CMS and publishing workflow at scale, including templates, metadata and SEO implementation, and comfort building and publishing pages yourself.
Technical web fluency: not a developer, but able to troubleshoot and tell whether an issue is content, CMS configuration, analytics, infrastructure, Product or Development work.
Experience with digital asset management (DAM) and content governance.
Working knowledge of marketing and lead-generation tooling such as Salesforce, Pardot (Account Engagement) and Chili Piper.
A strong UX eye and comfort using analytics to find problems and prove improvements.
Proven ability to lead cross-functional launches and keep many stakeholders aligned without direct authority.
Clear written and verbal communication, and a bias for reliable execution.
Nice to have:
Experience with website migrations, experimentation and A/B testing, or the video game industry.
HOW SUCCESS IS MEASURED
Launches ship on time, high quality and release-ready.
Website engagement and effectiveness improve over time.
Publishing is efficient and uninterrupted.
Stakeholders feel supported and aligned.
Web operations scale across
xsolla.com
and its subsites.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
CRIMINAL HISTORY CONSIDERATION
For the Senior Digital Experience Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
RELEVANCE TO JOB RESPONSIBILITIES
The background check is relevant to this position because of the following role responsibilities
Accessing confidential company data
Ensuring compliance with regulatory requirements
RIGHTS UNDER THE FAIR CHANCE ACT
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact
careers@xsolla.com
.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this
Xsolla Privacy Notice for Job Applicants
. Please direct any inquiries regarding your data privacy to
careers@xsolla.com
.
Location: United States; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
We are looking for a Sr Group Manager of Product to lead Apono’s product team and oversee the entire Apono platform, including its integration with 1Password. This is a hands-on leadership role for someone who can combine strong product judgment, people leadership, execution discipline, and deep care for customers and teams.
You will be responsible for creating cohesiveness across the platform, ensuring that different product areas, user experiences, workflows, and integrations come together into one clear and powerful product.
You will report directly to the Director of Product, providing ongoing visibility into roadmap progress, execution risks, release readiness, and product impact. You will work closely with Engineering, Design, GTM, Customer Success and leadership to ensure that Apono is building the right things, in the right way, for our customers.
This is a remote opportunity within the US with a focus on the East Coast.
What we're looking for:
- 8+ years of product management experience, including experience leading broad product areas or platforms in a Business-to-Business (B2B) environment.
- 2+ years of experience leading, mentoring, or managing Product Managers; experience managing Designers is an advantage.
- Demonstrated experience managing roadmaps, releases, launches, and cross-functional delivery from strategy through execution.
- Strong product judgment and experience working directly with enterprise customers, technical buyers, security teams, and executive stakeholders.
- A strong technical orientation, with the ability to partner deeply with Engineering on architecture, feasibility, dependencies, and tradeoffs.
- Experience in cybersecurity, cloud infrastructure, Identity and Access Management (IAM), privileged access management, DevOps, or another complex technical domain.
- Experience with artificial intelligence, automation, agentic workflows, platform integrations, or Software as a Service (SaaS) products.
What you can expect:
- Set direction across the Apono platform, creating alignment across product areas, user experiences, workflows, and integrations.
- Own roadmap execution, making priorities clear, surfacing tradeoffs, and connecting delivery to company goals.
- Guide release planning and tracking, including dependencies, scope changes, launch readiness, and post-release learning.
- Lead, mentor, and support a team of Product Managers as they grow their skills and deliver meaningful customer and business impact.
- Coach product teams to identify meaningful customer problems, validate assumptions, and deliver focused minimum viable products (MVPs).
- Partner closely with Engineering, Design, Go To Market (GTM), Customer Success, Sales, Marketing, and Product Marketing.
- Engage with customers and prospects to understand access management challenges and turn those insights into product opportunities.
The annual base salary for this role is between $202,000 USD and $293,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Sales and Account Management Analyst based in the greater Des Moines, IA area. to join the Annuities Platform team. This role is an individual contributor role responsible for supporting the Sales and Strategic Account Management organization across both carrier and distributor relationships. This position provides operational coordination, account administration, reporting, client meeting support, lead generation, and sales support activities.
This individual plays a key role in maintaining account health, driving responsiveness, supporting business development efforts, and ensuring client commitments and internal action items are completed effectively and on time. This role serves as an entry point into both the Sales and Account Management career paths, providing broad exposure to client relationship management, pipeline generation, business operations, and commercial growth initiatives. This individual will help maintain a high level of organization and responsiveness across the account management portfolio while developing the skills necessary for future advancement into client-facing sales and account management roles.
Responsibilities
Support Carrier Account Managers and Strategic Account Managers in managing assigned carrier and distributor relationships.
Coordinate client meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.
Maintain accurate account, opportunity, activity, and contact records within Salesforce.
Track client commitments, deliverables, production support issues, implementation activities, and internal action items to ensure timely resolution.
Prepare account reports, account health summaries, client activity reports, ticket summaries, and executive-ready presentations.
Assist with client visits, conferences, strategic planning sessions, and meeting logistics.
Qualify inbound leads and route opportunities to the appropriate sales or account management resource.
Support outbound lead generation activities, marketing campaigns, prospect outreach, and event follow-up efforts designed to drive pipeline growth.
Participate in prospect discovery calls, demonstrations, and sales follow-up activities as needed.
Build and maintain Salesforce reports, dashboards, and data integrity to support business development and account management activities.
Develop strong working relationships across Sales, Marketing, Product, Client Delivery, Production Support, Operations, and other internal teams.
Respond promptly to client and internal requests while maintaining a high level of organization, professionalism, and customer service.
Support special projects and other duties as assigned.
Qualifications
Minimum of 1-3 years of professional experience in account coordination, customer success, client service, project coordination, operations, insurance, financial services, SaaS, or related fields
Strong organizational and time-management skills
Excellent written, verbal, and presentation communication skills
Strong attention to detail and follow-through
Able to manage multiple priorities simultaneously
Experience using Microsoft Office Suite, especially PowerPoint and Excel
Experience using Salesforce or comparable CRM platforms preferred
Able to build effective relationships and collaborate across teams
Knowledge of life insurance, annuities, financial services, or InsureTech is preferred
Self-motivated, proactive, and able to work independently in a fast-paced environment
Strong customer-service orientation with a focus on responsiveness and follow-through
Able to travel up to 5% of the time for team meetings, strategic planning activities, client visits, and industry events
Benefits
The base salary range for this role is $60,000 to $70,000.This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for Ramp’s founding Public Sector Sales Development Representative (SDR) team. This team will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp: Public Sector.
You will build and evolve Ramp’s Public Sector go-to-market motion from the ground up. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Public Sector growth strategy.
WHAT YOU'LL DO
- Build and scale the Public Sector SDR function, including team structure, playbooks, messaging, and operating processes.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, Public Sector positioning, buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, prospecting strategy, and active listening.
- Coach SDRs through complex, multi-threaded outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Define Ramp’s Public Sector competitive differentiation and develop resources to strengthen objection handling and go-to-market execution.
- Lead cross-functional initiatives with AEs and partners across Product, Sales, and Marketing to achieve company objectives.
- Report on segment performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Public Sector Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into the Public Sector.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Proficiency with data-analysis tools and familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building a Public Sector SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: North America
Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence.
You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder.
What you’ll do here
- Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups
- Solve incoming technical support requests in a timely manner, including urgent, high-severity cases
- Communicate clearly and tactfully with customers throughout the support lifecycle
- Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved
- Identify and communicate product usage trends, bugs, and feature requests
- Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls
- Document customer activity in accordance with internal and external security standards
- Guide and mentor new team members on support processes and procedures
- Contribute to product documentation, customer knowledge base articles, and best practice guides
- Improve support processes, tools, and workflows in collaboration with the broader team
- Participate in a periodic on-call rotation for production-down issues
What we’re looking for
- Based in the US West Coast timezone
- 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products
- 5+ years of experience supporting enterprise customers
- 2+ years of experience diagnosing production network connectivity and performance issues
- Strong problem-solving, analytical, and troubleshooting skills
- Clear, thoughtful communication skills, both verbal and written
- Experience with Terraform
- Experience with major cloud platforms, distributed systems, microservices architecture, and containerization technologies such as Kubernetes
- Experience with a scripting language, such as Bash, Python, or Ruby, to automate reproduction environments and support workflows
- Ability to read complex code for troubleshooting
- Experience with GitHub
- Experience with REST APIs and command line tools
- Strong organization, attention to detail, and ability to learn new technologies quickly
- Experience working in a startup environment
- A customer-first mindset and a strong instinct for automation, process improvement, and efficient resolution strategies
Bonus tacos if you have
- DevOps Engineering, Software Engineering, or Systems Administration experience
- Software-defined networking experience, such as Tailscale
- Experience supporting engineering teams and the tools they use every day
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
_______________________________________________________________________
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
_______________________________________________________________________
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
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ОфисNew York, NY
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