Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
About the Role
We're looking for a Lead AI Engineer to own the backend and Agent systems behind our LLM-powered products. The role is end to end: you'll build the Agent workflows, define how we measure quality, keep them reliable in production, and shape where the product goes next.
This role is for someone who has shipped LLM features to real users, stayed with them after launch, and can prove with data that their changes made things better.
Job Scope:
Build and own AI backend and Agent workflows
- Design, build, and maintain multi-turn conversation systems, including context management, tool calling, knowledge retrieval (RAG), state management, and human handoff.
Drive evaluation and continuous improvement
- Define success criteria with Product, Design, and QA leads.
- Turn production failures into evaluation samples and regression tests.
- Measure the impact and side effects of every change before and after release.
Diagnose problems across the stack
- Isolate the root cause of failures: model judgment, knowledge gaps, abnormal tool responses, backend instability, or conflicting rules.
- Apply the right fix for each cause rather than defaulting to prompt tweaks.
Own production reliability
- Handle timeouts, retries, graceful degradation, async jobs, and third-party dependency failures.
- Make sure every issue is traceable through logs, every change is versioned, and every failure has a recovery path.
Shape product and technical decisions
- Give clear, reasoned positions on requirements, covering feasibility, cost, risk, and alternatives.
- Propose better approaches and break work into phased, shippable deliverables.
Communicate proactively and follow through
- Share progress, blockers, ETAs, and next checkpoints without needing to be chased.
- After launch, track real-world impact and leave clear documentation and handover materials.
Requirements:
- Production LLM/Agent experience at scale. You've built LLM or Agent features used by 10,000+ active users, and you've maintained and improved them after launch.
- Strong backend engineering fundamentals. You're comfortable owning production code, APIs, data flows, and incident troubleshooting. Experience designing and implement backend services in Golang and integrate with LLMs and AI systems.
- Real evaluation discipline. You've built evaluation sets, regression suites, and production monitoring, and you can explain how you confirmed an improvement was real rather than random fluctuation.
- Ownership mindset. You make decisions, surface risks early, and don't consider a feature done until it's verified in production.
- Web3 experience. Preferably 1 year of experience in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred)
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
The Finance team at Clover Health is a group of strategic partners providing financial and operational insights that drive informed decision-making and efficient capital allocation. Guided by core values of excellence, accountability, and collaboration, they provide actionable recommendations to improve health outcomes and reduce costs while ensuring financial integrity and innovation. Actuarial is central to important decisions including pricing, forecasting, reserving, medical economics, and long-term strategy.
As Chief Actuary, you will lead and evolve this function during a pivotal stage of the company's growth, shaping how AI, automation, and advanced analytics are deployed to improve decision-making across the business. This role combines deep actuarial expertise with modern technology, building AI-enabled workflows that transform actuarial work while maintaining rigor, transparency, and governance in a regulated environment. You will partner with leaders across Finance, Clinical, Growth, Operations, and Product to influence company strategy and build a best-in-class actuarial organization.
Responsibilities:
— Lead Clover's enterprise actuarial function including pricing, forecasting, reserving, medical economics, Part D, Stars analytics, and bid strategy.
— Establish a long-term vision for actuarial, modernizing the function through AI, automation, and scalable analytical infrastructure.
— Build AI-enabled workflows to reduce manual effort, accelerate insight generation, and improve actuarial decision-making with explainability, governance, and regulatory compliance.
— Lead the annual Medicare Advantage bid strategy and pricing process, balancing growth, competitiveness, margin, risk, and capital requirements.
— Assume responsibility for actuarial opinions, reserve adequacy, and regulatory actuarial requirements, including transitioning responsibilities from external partners.
— Guide reserving methodology, IBNR development, forecasting, and emerging experience analysis to provide timely, reliable financial insights.
— Partner with Finance leadership to strengthen forecasting, planning, capital management, and enterprise performance measurement.
— Collaborate with Medical Economics to identify healthcare cost trends, evaluate interventions, and develop strategies to improve member outcomes while managing medical expense.
— Drive adoption of modern analytics tools and AI capabilities across the actuarial organization.
— Serve as a trusted advisor to executive leadership, translating complex actuarial concepts into clear business recommendations.
— Lead, develop, and scale a high-performing actuarial organization including organizational design, performance management, workforce capacity, and talent development.
— Build strong partnerships across Finance, Clinical, Operations, Growth, Data Science, and Engineering to embed actuarial insights in strategic decision-making.
— Establish and maintain actuarial governance, model review, documentation, control, and validation standards supporting regulatory compliance and financial integrity.
Success milestones:
First 90 Days:
— Build trusted relationships across Finance and key business partners.
— Assess current actuarial organization, tools, and operating model.
— Develop a roadmap for AI adoption and workflow automation.
— Gain deep familiarity with pricing, forecasting, reserving, and medical economics processes.
First 6 Months:
— Implement AI-enabled actuarial workflows to improve efficiency and insight generation.
— Strengthen forecasting, reserving, and bid processes through automation and collaboration.
— Assume ownership of additional actuarial responsibilities including reserve oversight and governance.
— Establish a clear long-term organizational vision.
Long Term:
— Build a modern actuarial organization combining actuarial science with AI-enabled decision support.
— Improve forecasting accuracy, operational efficiency, and enterprise decision-making through advanced analytics and automation.
— Develop a highly engaged, high-performing actuarial team recognized as a strategic partner.
Requirements:
— Fellow of the Society of Actuaries (FSA) and Member of the American Academy of Actuaries.
— Significant leadership experience in Medicare Advantage actuarial functions including pricing, reserving, forecasting, and bid development.
— Experience deploying AI workflows and enthusiasm for automation and modern tooling.
— Experience leading large cross-functional initiatives influencing executive decision-making.
— Ability to discuss actuarial methodology with technical experts and communicate business implications to executives and non-technical stakeholders.
— Proven track record of building, mentoring, and developing high-performing actuarial teams.
— Ability to thrive in fast-moving environments and shape the future of the organization.
Benefits:
— Competitive base salary and equity opportunities.
— Performance-based bonus program, 401k matching, and regular compensation reviews.
— Comprehensive medical, dental, and vision coverage.
— Mental health initiatives including No-Meeting Fridays, monthly company holidays, mental health resources, and flexible time-off policy.
— Remote-first culture supporting collaboration and flexibility.
— Learning programs, mentorship, professional development funding, and regular performance feedback.
— Employee Stock Purchase Plan (ESPP) with discounted equity opportunities.
— Reimbursement for office setup expenses.
— Monthly cell phone and internet stipend.
— Paid parental leave for all new parents.
About Clover:
Clover Health reinvents health insurance by combining data power with human empathy to keep members healthier. They create custom software and analytics to empower clinical staff to provide personalized care. Diversity & Inclusion are key to their success, embracing diverse identities and perspectives. Clover is an Equal Opportunity Employer and an E-Verify company. Final pay is based on factors including internal equity, market data, education, work experience, and certifications.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer II DevEx
Location:
San Mateo (Hybrid)
DevEx team builds simulation tools that help PlayStation engineers develop, test, and troubleshoot software in a reliable, repeatable environment. These tools shorten feedback cycles, support earlier validation, and make complex development workflows easier to use.
As a Software Engineer II, you will design and deliver capabilities that improve the accuracy, reliability, and usability of our simulation environment. Your work will include simulator functionality, integration with development and test workflows, automation, diagnostics, and the tools engineers use to configure and interact with the environment.
You will own well-defined features from design through rollout, collaborate with engineering and quality teams across PlayStation, and turn recurring development and testing challenges into reliable, maintainable product improvements.
What
you’ll
do:
Design, implement, test, and document production-quality C++ features for simulation and developer tooling.
Build and maintain software abstractions, simulated services, and client/server integrations that reproduce important system behaviors in a development environment.
Improve core developer workflows such as environment setup, simulator startup, configuration, input handling, debugging, log collection, and failure recovery.
Improve and contribute to build, dependency, packaging, and release workflows for the simulation platform using modern build tools, dependency managers, containers, and CI/CD pipelines.
Create unit, integration, and end-to-end tests that catch regressions early and move high-value validation into continuous integration.
Diagnose failures that cross process, library, container, and platform boundaries; produce clear root-cause analysis and durable fixes.
Contribute to shared libraries and developer-facing interfaces including versioning, compatibility, migration guidance, and coordination with consuming teams.
Write architecture notes, setup guides, troubleshooting steps, and release documentation that developers can use without direct support from the team.
Partner with engineers, QE, product owners, and adjacent platform teams to define integration contracts, sequence cross-team changes, and deliver complete features.
Participate in design and code reviews, give actionable feedback, and improve the team’s engineering practices through the work you ship.
What
we’re
looking for:
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
4+ years of professional software-development experience building systems software, platform software, developer tools, infrastructure or similar technical products.
Strong modern C++ development skills and practical experience developing and debugging software on Linux.
Experience debugging multi-process, client/server, or platform-integrated software using logs, traces, debuggers, and reproducible test cases.
Experience building automated tests and integrating them into CI/CD workflows.
Working knowledge of build systems, dependency management, source control, and release practices for a multi-repository codebase.
Ability to take a defined problem from technical design through implementation, validation, documentation, and rollout.
Clear written and verbal communication, especially when coordinating interfaces or diagnosing issues across team boundaries.
It would be a plus if you have:
Experience with simulation, emulation, hardware abstraction, service virtualization, or comparable development environments.
Experience with containerized development using Docker, dev containers, WSL, or comparable tooling.
Familiarity with CMake, package-management tools, CI systems, collaborative source-control workflows, or cross-platform build toolchains.
Experience designing or integrating IPC, client/server API’s, shared libraries, or SDK’s.
Experience developing complex platform software or software for resource-constrained environments.
Experience supporting developer tools as a product: gathering feedback, measuring friction, improving diagnostics, and simplifying onboarding.
Working knowledge of one or more additional languages used in tooling or platform development, such as Python, Rust, JavaScript, or TypeScript.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
Must be located in Japan and have full working rights in Japan
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Location and Working Hours
This role is based in the APJ region and requires substantial daily overlap with APJ business hours. The Territory Operations team works asynchronously across regions, so comfort with written handoffs and documentation is more important than real-time availability outside your local hours.
About the Role
This is an early-career role designed for someone with foundational operations, analytics, or CRM experience who wants to build depth in sales systems and territory management. You will learn our territory carving and account routing processes from the ground up, with structured onboarding, a defined ramp plan, and close support from the broader Territory Operations team. Prior territory operations experience is not required — curiosity, care with data, and clear communication matter more.
Responsibilities
Support cross-functional annual planning activities related to territory carving and deployment in Salesforce for the APJ region, with guidance from senior team members
Help maintain and document territory operations processes, including runbooks and onboarding materials for APJ stakeholders
Respond to account routing questions from the APJ field, escalating complex or ambiguous cases to senior analysts
Support recurring territory reporting and ad hoc analysis requests for APJ sales leadership
Partner with APJ Field Sales, Sales Operations, and Revenue Strategy to understand regional coverage needs and surface opportunities to improve territory processes and tools
Assist the Sales Systems team on automation improvements enabled by territory management (such as automated opportunity assignment)
Support data hygiene and enrichment for APJ accounts using tools such as RingLead, ZoomInfo, D&B, and Openprise, including validating account data across multiple APJ countries and markets
Document questions, edge cases, and process gaps encountered in day-to-day work so they can be addressed systematically
Requirements
1–2 years of experience in an operations, analytics, business support, or CRM-adjacent role — sales operations experience is welcome but not required
Based in the APJ region, or able to maintain consistent overlap with APJ business hours
Working familiarity with Salesforce (navigating records, reports, and list views); exposure to Salesforce Sales Territories, Salesforce Maps, or similar tools is a plus
Comfortable working in spreadsheets — sorting, filtering, VLOOKUP/XLOOKUP, and pivot tables; advanced modeling is not expected
Strong attention to detail and a methodical approach to working with data
Clear and concise written communication, particularly in asynchronous settings across time zones
Collaborative and comfortable asking questions; you will be supported, not left to figure things out alone
Interest in learning sales operations systems and processes in a fast-paced, distributed environment
Nice to Have
Experience supporting stakeholders across multiple APJ countries or working with multilingual account data
Exposure to data enrichment or data quality tools (RingLead, ZoomInfo, D&B, Openprise, or similar)
Familiarity with SQL, Tableau, or other reporting tools
Salesforce Administrator certification or coursework in progress
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Onboarding Solutions team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence.
The ideal candidate is proactive, intellectually curious, and service oriented. This highly collaborative role requires the ability to partner cross-functionally to continuously improve and optimize operational processes.
Responsibilities
Ensure client engagements are successful for clients, their investors, lawyers, and fund administrators.
Own the client relationship from the sales hand-off through go-live and beyond.
Seek and synthesize customer feedback to inform product and process improvements.
Identify risks, gaps, or delays in onboarding and drive resolution proactively.
Understand complex legal and operational requirements and translate those into clear, actionable workflows for the Onboarding team.
Manage timelines, expectations, and communication across internal teams and external stakeholders.
Drive accountability across clients and internal partners to keep projects on track.
Act as a trusted advisor to clients, guiding them through best practices and platform capabilities.
Qualifications
2–5 years of experience as a client success manager, managing client relationships and owning a book of business
Basic understanding of fund formation processes
Familiar with APIs and SFTP workflows
Exceptionally detail-oriented when managing VIP and Enterprise clients
Proficient communicator adept at engaging with senior executives (i.e. C-suite, partners), capable of effectively maneuvering through ambiguity in a rapidly evolving startup environment
Comfort using AI tools and applying them effectively in a professional setting
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Berlin, Germany
Agents are authoring entire data systems. The bottleneck is no longer writing pipelines, but understanding, governing, and trusting what they produce.
dltHub provides the infrastructure that enables data teams in large enterprises and scale-up companies to run their data stack autonomously. Our open-source Python library, dlt, offers agents and developers transparent, composable building blocks for data ingestion (schema inference, normalization, incremental loading, and data contracts), designed from the start for the AI era. Built on dlt, dltHub is the AI-native data engineering platform for teams of humans and agents: a managed layer over any warehouse that lets both your team and their agents generate, validate, and manage high-quality data at scale.
As we grow, product communication and sales collateral are critical for our success. We are hiring a Product Marketing Manager to lead building the bridge between our customers and our product team.
Mission of the Role
Make dltHub as compelling to business leaders as it is to engineers, and drive enterprise opportunities through a strong message, launches, and enterprise-level communication.
What you'll actually work on
Product Launches.
You own the process and delivery of our product launches and ensure we communicate our product vision and new product capabilities consistently to a growing audience. We launch new products every few weeks. Recent examples include the
public preview of Transformations
, a
companion post for practitioners
,
dltHub Pro
,
dltHub for Teams
, and our
vision for an autonomous data platform
.
Enterprise communication.
You ensure we are speaking with one voice and represent our brand consistently in everything we say and do. You take ownership of our website communications.
Customer collateral.
You take our customer success stories and blueprints, like the
ontology and semantic layer
, to the next level of excellence. These come from engagements with our customers and our Solutions Engineering team. You interview the customer and write them.
Content marketing.
You coordinate our content marketing creation and distribution efforts. Work with our content writers. Plan the schedules and ensure that the content speaks our language
The link between Product and GTM.
You align stakeholders, drive the launch schedule, and close gaps in messaging, sales enablement, and launch readiness. Coordinate our product marketing activities and keep the team aligned.
What success looks like:
In 90 days,
you run launches end to end, and our story is consistent across the website, sales collateral, and decks, with messaging that speaks directly to business buyers.
In 6 months,
you've built a repeatable process that trains sales on that story, and we can see it working (e.g. in win rate with business buyers & deal velocity)
Ongoing,
you own the marketing plan: one lean, visible roadmap where everyone can see what we're doing, why, and in what order.
Requirements
You can write clearly about technical subjects. Your style is clear and not full of marketing talk. Please read the post on the
Transformations launch
and the page at
dlthub.com/security
. If you think you can do better, you are the person we're looking for.
You have been targeting US enterprise customers and are therefore familiar with what a senior technical stakeholder actually reads. Our customers are the lead personnel regarding data platforms and the people who approve decisions on their behalf, both in the US and in the EU.
You can talk with a data engineer about pipelines, schemas, and warehouses without being one. You do need to understand what our product does.
You've carried out launches from start to finish, which involved you choosing the audience, deciding on the message, and selecting which assets were worth developing, before building most of them yourself.
You need to be able to keep agents in control and build agentic workflows while ensuring our external presence conveys a human touch.
You have a basic understanding of data workflows.
This probably isn't for you if
You rely on a formal brief and a kickoff meeting before getting started, this role is not for you. While you'll have access to design support, you're expected to independently draft the first version of the post, the page, and the deck without waiting for a request ticket.
You want to own strategy and hand execution to someone else.
You can't work from our Berlin office regularly.
Benefits
We organize our work around each person's autonomy and efficiency, with set hours for communication and for deep work.
We are an office-first company that also offers plenty of room for deep work and working from home. Dedicated meeting-free days let the team focus on their most important work.
We cover your Berlin public transportation ticket.
We are deeply committed to your personal and professional growth, and as such, we allocate an annual budget for learning and development.
We offer regular subsidized team lunches and Urban Sports Club membership.
We have an ESOP scheme available to employees, taking into account their impact on the product and the company.
Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
Position Overview
We are seeking a
Bilingual English/Spanish Virtual Medical Administrative Assistant
to support a busy chiropractic practice specializing in
Personal Injury (PI), MedPay, attorney liens, insurance coordination, and DOT examinations
.
This position is highly focused on
Personal Injury administrative workflows, patient communication, insurance/MedPay follow-up, attorney coordination, and new-patient lead conversion
.
The ideal candidate should have hands-on experience working with
Personal Injury patients and insurance-related cases
, understand how
MedPay and attorney liens
are handled, and be comfortable communicating with
patients, attorneys, law offices, insurance adjusters, and medical providers
.
Strong phone skills are essential. The VA will be responsible for helping move a case from the initial inquiry through scheduling and ongoing administrative follow-up.
Top Responsibilities
1. Personal Injury, MedPay & Attorney Lien Coordination
This is the
primary area of focus
for the position.
The VA should understand the basic administrative workflow of Personal Injury cases and be comfortable coordinating information between patients, attorneys, insurance companies, and medical providers.
Responsibilities include:
Assist with the intake and coordination of new Personal Injury patients.
Collect accident, attorney, insurance, and claim information.
Determine whether a patient has
MedPay coverage
, when applicable.
Obtain and document available
MedPay information
, including insurance carrier, claim information, policy details, and available case/claim numbers.
Follow up with insurance companies and adjusters regarding MedPay-related information.
Communicate with attorneys and law offices regarding patient cases.
Obtain and document
attorney contact information and case details
.
Understand and work with
attorney liens / lien-based treatment
according to the practice's procedures.
Request, track, and follow up on
Letters of Protection (LOPs), attorney liens, or related documentation
, when applicable.
Confirm whether the attorney is representing the patient and obtain the appropriate law-office contact information.
Communicate with attorneys regarding treatment status, records, billing, and case-related administrative questions.
Track outstanding information required to move a PI case forward.
Maintain accurate documentation of insurance, attorney, claim, and case information in the appropriate system.
Follow up on incomplete PI files and missing documentation.
Escalate issues involving coverage, authorization, liability, or billing to the appropriate member of the practice.
Maintain strict HIPAA compliance when handling patient and case information.
2. Obtaining Case Numbers & Information From Providers, Attorneys and Insurance Companies
The VA should be comfortable making outbound calls to obtain information needed to process and coordinate Personal Injury cases.
This may include contacting:
Attorneys / Law Offices
Request the attorney's name and contact information.
Obtain the patient's
case number/file number
, when applicable.
Confirm representation of the patient.
Request lien/LOP documentation when required.
Confirm where medical records and billing should be sent.
Follow up on missing or incomplete case information.
Insurance Companies / Adjusters
Obtain the
claim number
.
Identify the assigned adjuster.
Obtain adjuster contact information.
Confirm available MedPay coverage and relevant policy information.
Document insurance information accurately.
Follow up when information is missing or pending.
Medical Providers / Referral Sources
Obtain referral information.
Request the appropriate
case/reference number
when applicable.
Confirm where records or documentation should be sent.
Coordinate patient information between providers.
Follow up on missing records or referral documentation.
The candidate must be comfortable saying, in professional terms,
"I need to obtain the case/claim information for this patient"
and confidently navigating the conversation until the required information is obtained.
3. Phone & Patient Support
Phone communication will be a major component of this role.
Responsibilities include:
Handle inbound and outbound calls.
Provide phone coverage during regular business hours.
Provide Saturday morning phone coverage.
Respond promptly to new-patient inquiries.
Schedule new patients.
Prioritize and schedule Personal Injury referrals.
Follow up on missed calls and new leads.
Collect patient demographics and referral information.
Explain basic administrative processes to patients.
Communicate professionally with patients in English and Spanish.
Follow up with patients who have not yet scheduled.
Maintain a professional, empathetic, and confident phone presence.
Identify opportunities to convert inquiries into scheduled appointments.
The candidate should be comfortable handling calls from patients who may be calling immediately after an accident and should be able to collect the necessary information while keeping the conversation organized and professional.
4. Insurance & Medical Administrative Support
Responsibilities may include:
Insurance verification and information gathering.
MedPay information gathering and follow-up.
Personal Injury insurance coordination.
Workers' Compensation-related administrative support.
Communicating with insurance adjusters.
Communicating with attorneys and law offices.
Tracking outstanding insurance information.
Requesting and following up on medical records.
Maintaining accurate patient and insurance documentation.
Coordinating referrals.
Following HIPAA and patient confidentiality requirements.
Escalating coverage or billing questions when appropriate.
The candidate does not need to make insurance coverage or legal decisions. They must know how to gather the correct information, document it accurately, follow up, and escalate issues appropriately.
5. Marketing, Lead Generation & Business Development
The practice also wants the VA to help generate and convert new business, particularly for
DOT examinations
.
Responsibilities include:
Conduct outbound calls to prospective patients and leads.
Follow up with DOT examination inquiries.
Convert inquiries into scheduled appointments.
Re-engage leads who have not scheduled.
Maintain organized lead follow-up.
Follow up consistently until a lead has a clear outcome.
Identify potential referral opportunities.
Assist with outreach to potential referral sources.
Support business-development initiatives.
Help increase appointment volume for DOT examinations.
Maintain accurate lead and contact information.
Ideal Candidate Profile
The ideal candidate is a
bilingual medical administrative professional with strong Personal Injury and insurance experience who is highly confident on the phone
.
They should be able to:
Answer the phone → Understand the patient's situation → Collect the correct PI/insurance information → Identify the attorney and case details → Obtain MedPay/claim information → Contact providers or attorneys for missing information → Schedule the patient → Document everything → Follow up until the case moves forward.
They should also be comfortable switching between
patient support, insurance/PI coordination, attorney communication, and outbound business development
throughout the day.
Requirements
Required Qualifications
Bilingual English/Spanish – required
2+ years of experience supporting a U.S.-based medical practice.
Strong inbound and outbound phone experience.
Excellent English and Spanish communication skills.
Medical appointment scheduling experience.
Strong patient/customer service skills.
Experience communicating with patients by phone.
Strong organizational and follow-up skills.
Ability to handle confidential patient information.
Understanding of HIPAA and patient confidentiality.
Comfortable making outbound calls to patients, attorneys, providers, and insurance companies.
Strongly Preferred Experience
Personal Injury (PI) medical office experience
MedPay experience
Attorney lien / LOP experience
Insurance verification or insurance coordination
Workers' Compensation experience
Experience obtaining claim numbers
Experience obtaining case numbers from attorneys or law firms
Experience communicating with insurance adjusters
Experience communicating with personal injury attorneys
Chiropractic office experience
Medical records experience
Referral coordination
DOT examination experience
Lead generation and conversion
Business development
ChiroTouch Cloud
RingCentral
Benefits
Schedule & Compensation
Employment Type:
Full-Time – 40 hours per week
Schedule:
Monday–Friday, plus Saturday morning coverage
Hours:
10:00 AM–7:00 PM EST, Monday–Friday
Saturday:
Morning shift; specific hours to be determined by the practice
Compensation:
Hourly rate is
negotiable and will be determined based on the candidate’s experience, professional background, and relevant expertise
, particularly in Personal Injury, MedPay, insurance coordination, attorney communication, and medical administration.
Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: Argentina; Mexico; Colombia; Uruguay; Honduras
We are seeking an experienced
Project BIM Lead
to set up and manage Revit models for building engineering projects, providing the technical foundation designers and engineers need to develop building systems efficiently.
You will work closely with our BIM Department Manager while independently supporting multiple project teams. This position centers on
Revit model setup, ongoing model management, and technical support
, with building systems design experience considered a plus.
Key Responsibilities
Set up initial Revit models for designers and engineers to begin design and building systems layouts.
Configure project templates, linked models, coordinates, levels, grids, worksets, views, and sheets according to project requirements.
Manage and maintain Revit models throughout the project lifecycle, ensuring consistent organization and reliable performance.
Support project teams with Revit troubleshooting, model maintenance, and best practices.
Manage worksharing workflows and coordinate updates to linked architectural, structural, and MEP models.
Collaborate with the BIM Department Manager to apply company BIM standards and establish project-specific workflows.
Review model health and resolve issues that affect team productivity or model usability.
Independently prioritize BIM support needs across multiple projects and deadlines.
Identify opportunities to improve model setup, documentation workflows, and team efficiency.
Requirements
Extensive experience using Autodesk Revit, ideally
8 or more years
.
Advanced knowledge of Revit project setup, model management, worksharing, and troubleshooting.
Demonstrated experience preparing and maintaining models used by multidisciplinary design or engineering teams.
Strong understanding of linked models, shared coordinates, worksets, templates, and view management.
Ability to work independently while collaborating closely with a BIM manager and project teams.
Strong organizational, communication, and problem-solving skills.
Attention to detail and the ability to manage competing project priorities.
Preferred Qualifications
Proficiency in AutoCAD.
Experience supporting mechanical, electrical, and plumbing engineering teams.
Building systems design experience.
Familiarity with Autodesk Construction Cloud or BIM 360.
Autodesk Revit certification.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Italy; Spain; Portugal; Ireland; Germany; Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an established B2B sales and revenue acceleration company that helps global organisations build pipeline, generate qualified opportunities, and accelerate revenue growth through specialist sales development.
The company specialises in proactive outbound sales and complex B2B sales cycles, combining skilled SDR teams with technology, data, and a consultative, question-led sales methodology. Its teams work as an extension of clients' sales and marketing functions, engaging decision-makers and turning targeted outreach into qualified commercial opportunities.
A key area of expertise is healthcare and medical technology, where the business supports organisations selling into complex public and private healthcare environments. Its SDR teams engage stakeholders including clinical leaders, medical directors, procurement teams, operations leaders, and digital health decision-makers.
Job Summary
We are looking for a native Italian-speaking Sales Development Representative (SDR) based in the European Union to support outbound sales activity within the Italian market.
This role requires much more than strong communication skills. Organisation, attention to detail, and the ability to confidently manage complex data are critical to success.
You will manage prospect information, sales activities, follow-ups, and multiple opportunities while conducting professional outbound outreach to Italian-speaking prospects.
The role may involve campaigns within the medical and healthcare sector, including engagement with clinics, hospitals, healthcare organisations, and relevant decision-makers. Previous experience selling medical products or into healthcare is therefore highly desirable, although not essential.
Key Responsibilities
Conduct proactive outbound prospecting into the Italian market through phone, email, LinkedIn, and other sales channels.
Research target accounts and identify relevant decision-makers.
Engage prospects in consultative conversations to understand business needs and identify potential opportunities.
Qualify prospects and generate high-quality sales opportunities.
Manage large amounts of prospect and campaign data accurately and systematically.
Maintain detailed, accurate, and up-to-date CRM records.
Manage multiple prospects, conversations, tasks, and follow-ups simultaneously without losing attention to detail.
Schedule qualified meetings and ensure clear handovers of opportunities.
Work with structured sales processes, qualification frameworks, and campaign reporting.
Collaborate professionally in English with an international team.
Where relevant, engage healthcare stakeholders including clinics, hospitals, medical professionals, procurement teams, and operational decision-makers.
Requirements
Native Italian speaker – essential.
Must currently be based within the European Union – essential.
Strong professional English – essential.
Previous experience as an SDR, BDR, Inside Sales Representative, Lead Generation Specialist, or similar outbound sales professional.
Exceptional organisational skills.
Proven ability to manage complex data, detailed information, and multiple workflows simultaneously.
Strong attention to detail and disciplined follow-up habits.
Previous outbound prospecting and lead-generation experience.
Comfortable using CRM systems, spreadsheets, sales engagement platforms, and prospecting tools.
Confident speaking with professional and senior-level decision-makers.
Ability to work independently while following structured sales processes.
Experience with medical products, MedTech, HealthTech, healthcare sales, or selling into clinics and hospitals is a strong advantage, but not mandatory.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Morocco; Tunisia; Monaco; France; Portugal; Spain
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, sophisticated Inside Sales professional to join the team as a Sales Development Representative. In this pivotal role, you will act as the engine of our sales pipeline, identifying and nurturing cross-selling opportunities within a premium database of high-net-worth international clientele. You will be responsible for bridging the gap between marketing interest and closed deals by qualifying prospects, educating them on a holistic approach to wealth preservation, and scheduling high-value meetings for our Advisors. This is an elite opportunity for a proactive communicator who excels at building rapport, understands the nuances of global residency and exempt market products, and thrives in a goal-oriented, fast-paced environment.
Key Responsibilities
Execute targeted outreach via warm calling and digital engagement to re-engage former customers, nurture current leads, and identify cross-selling opportunities within the existing database.
Utilize BANT criteria (Budget, Authority, Need, Timeline) to qualify prospects during discovery calls before transitioning them to Advisors.
Partner with the Marketing team to develop CRM automated workflows and educational content that secures the future of our clients' families.
Assist Advisors with the end-to-end onboarding process, including preparing mandates, cost calculators, KYC templates, and attending internal/external product meetings.
Adopt a "Referral Mindset" in every interaction, consistently identifying and engaging strategic partners to expand the firm’s reach.
Maintain a professional presence across LinkedIn and other platforms to support marketing calendars and brand authority.
Rigorously update HubSpot and use AI-driven tools (Copilot, Mili) to maintain clean data and actionable insights for the sales team.
Requirements
Deep knowledge of exempt market products and compliance standards.
Proven experience in inside sales or business development, specifically targeting high-net-worth individuals (HNWI).
Understanding of Citizenship by Investment Programs (CIP) and private investment funds (Real Estate, REITs, Hospitality Funds).
Superior interpersonal skills with the ability to adapt communication styles to diverse international personalities.
Proficiency in HubSpot (CRM), MS SharePoint, and virtual meeting platforms (Teams/Zoom).
A "Fanatical Prospecting" approach with the ability to work flexible hours to accommodate global client time zones.
High degree of accuracy in preparing legal and financial documentation (KYCs, Suitability forms, etc.).
Nice-to-Haves
Experience with international residency-by-investment programs (e.g., Portugal Golden Visa, EB-5).
Familiarity with specific funds such as Invico, Avenue Living, or LCP Regional Centers.
Multilingual capabilities to better serve a global customer base.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Serbia; Spain; Cyprus; Poland; Georgia
About the Role
We are looking for a highly detail-oriented
Senior Legal Ops Specialist
to review, prepare, and coordinate commercial contracts and waiver documentation for the US market.
This fully remote role sits at the intersection of
legal analysis, operations, and AI-driven workflows
, offering exposure to real business decisions and contract risk management.
You will manage a
high volume of document reviews and iterative revisions
, requiring exceptional attention to detail and strong organizational skills.
The role also includes supporting broader legal and compliance matters across the company.
Employment Type:
- Full-time 8.30 am - 5 pm, New York time.
- Remote work.
- B2B contract.
Key Responsibilities
Contract Review & Preparation
Review B2B commercial contracts received from clients.
Identify risk clauses, inconsistencies, ambiguous wording, and errors in commercial contracts.
Prepare structured comments and suggested revisions.
Support multiple negotiation and revision cycles.
Ensure documents are fully prepared before final executive review.
Waiver Document Analysis
Review conditional and unconditional waivers.
Verify project data accuracy, financial figures, and the legal logic of release provisions.
Compare waiver documents against project information.
Flag risks and recommend approval or required corrections.
Legal Operations & Workflow Coordination
Manage document review workflows in ClickUp or similar systems.
Track review stages, versions and status updates.
Ensure analysis reflects full project context, including state nuances, project type, value, scope, and delivery/installation details
AI-Assisted Contract Analysis
Use AI tools (e.g., ChatGPT, Claude) for issue spotting, redlining, document comparison, and summaries.
Validate AI outputs and refine analysis manually.
Contribute to improving prompt templates and AI workflows.
Legal Coordination Support
Prepare structured materials for external legal counsel.
Support internal teams on dispute/mediation cases, landlord matters, and trademark or compliance issues.
Escalate complex legal risks appropriately.
Cross-Functional Communication
Communicate contract comments and required changes to sales managers.
Support negotiation cycles with clients through internal coordination.
Ensure final documents are accurate and aligned with company risk standards.
Requirements
Must Have:
Degree in Law.
5+ years of experience in contract review, legal support/paralegal work, or legal operations, including experience working independently as an individual contributor.
Experience reviewing B2B contracts and commercial documentation.
Experience handling difficult negotiations and standing firm on the company's interests.
Experience supporting external lawyers/outside counsel.
Familiarity with legal frameworks and contract practices across multiple jurisdictions.
Fluent English and Russian (C1 minimum required).
Strong analytical and structured thinking, with exceptional attention to detail.
Practical experience using AI tools for contract and document analysis, including the ability to write own prompts for contract-related work.
Proficiency in Microsoft Word or Google Docs, including tracked changes, commenting, and PDF review/version control.
Fast learning ability and sound judgment on when to escalate issues.
Ability to work independently in a remote, high-volume operational environment.
Precision and accountability in document work, including repetitive but high-impact analytical tasks.
Strong written communication skills.
Digital fluency and comfort with structured workflows.
Good to have:
Experience in construction, manufacturing, engineering, or other project-based industries.
Understanding of US commercial contract logic.
Familiarity with state-specific contract nuances.
Experience in remote international teams.
Benefits
Exposure to
US commercial contracting practices.
Opportunity to work closely with the CEO
High-responsibility role with real business impact.
Structured processes and collaborative leadership.
Location: Romania; Lisbon, Portugal; Sofia, Bulgaria; Poland
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an ABM Program Manager, you will play a pivotal role in driving our account-based marketing strategies, orchestrating target account campaigns, and aligning sales and marketing efforts to accelerate growth.
This is a remote vacancy.
What you'll do:
Responsibilities
Build and maintain target account and contact lists from internal CRM (HubSpot) and external sources (Apollo.io and similar); ensure data quality, deduplication and GDPR-compliant contact handling;
Set tasks and requirements for automating AI-based ICP checks and data enrichment;
Operate account scoring and route accounts into two tracks: high potential to Sales (calls, emails, LinkedIn automation), low potential to marketing automation (email sequences, external call centres, LinkedIn outreach);
Manage the workflow with regional sales teams: hand-offs, follow-up SLAs, lead quality feedback, regular syncs;
Control ABM funnel metrics from sourced account to partner activation; brief the Analytics team and verify delivery;
Produce transparent progress reports for C-level: slide decks, Gantt charts, status vs plan, risks and decisions needed.
Requirements
Relevant Experience.
3+ years in B2B marketing operations, demand generation, ABM, RevOps or sales operations;
End-to-End Execution
. At least one outbound or ABM programme run end to end, from list building to sales hand-off;
Project Management.
Proven project management across several teams, with timelines, dependencies and reporting to senior management;
Tooling & Tech Stack.
Hands-on HubSpot (or comparable CRM) and prospecting/enrichment tools: Apollo, Clay, GetSales, ZoomInfo or similar;
AI & Automation.
Practical use of AI/LLM tools for enrichment, qualification or workflow automation; able to write a precise task for technical teams (coding not required);
Funnel & Scoring Knowledge.
Understanding of account/lead scoring and the B2B sales funnel;
Data Literacy
. Reads funnel reports, spots inconsistencies, formulates clear requests to analysts;
Presentation Skills.
Strong presentation skills: executive decks and Gantt charts;
Language.
Fluent English, other languages are a plus.;
Compliance.
Basic knowledge of GDPR rules for outreach.
NOTE: ONLY CVs IN ENGLISH WILL BE CONSIDERED
Benefits
Flexible schedules and opportunity to work remotely;
Ambitious and supportive team who love what they do, appreciate each other, and grow together;
Be at the forefront of regulatory changes in the e-invoicing space;
Make a real impact on process efficiency and compliance;
Internal programs for adaptation and training, development of soft skills, and leadership abilities;
Partial compensation for participating in external training and conferences;
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
Corporate prices on hotels and travel services;
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Santa Clara, CA
Workplace: onsite
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Role Overview
You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe.
The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it.
What You Will Do
Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target.
Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them.
Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after.
Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short.
Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority.
Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue.
Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible.
Handle performance management and employee relations escalations from your supervisors, partnering with HR.
Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift.
Report your shift's performance and variance daily, with the explanation and the fix, not just the number.
What Good Looks Like
Your shift hits plan without overtime surprises or last-minute heroics.
Handoffs are clean enough that the next shift starts producing immediately.
Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision.
Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer.
Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question.
Basic Qualifications
5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads.
Experience with full accountability for a shift or a production area of 75+ hourly employees.
Track record owning daily output and quality targets, and explaining variance credibly.
Experience with performance management, attendance, and employee relations for a non-exempt workforce.
Working knowledge of California wage and hourly requirements for non-exempt employees.
Available to own an assigned shift (day, swing, or night) onsite in Santa Clara.
Preferred Qualifications
Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background.
Experience in a quality-gated operation where output is inspected before it counts.
Promoted from a supervisor role, or has promoted supervisors from their own team.
Comfort pulling and interpreting your own shift data from dashboards or spreadsheets.
Continuous improvement background — Lean Six Sigma, or equivalent practical experience.
Bilingual (English/Spanish).
Work Environment and Physical Requirements
Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor.
Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues.
Must be able to stand and walk the floor for extended periods.
Must be able to occasionally lift and/or move up to 25 lbs.
Why This Role Matters
Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating.
Benefits Included in the Offer:
- Friendly Working Environment
- IT Equipment
- Social Activities
- Global Mobility Policy
- Employee Referral Program
- Employee Assistant Program
- Medical, Dental, and Vision Insurance
- HSA & FSA
- 401(k) retirement
- Short & Long Term Disability Insurance
- Accident, Critical Illness, Hospital Indemnity Insurance
- Telemedicine Benefit
- Annual Leave
- Paid Public Holidays
- Maternity/Paternity Leave
Hourly Pay: $71-$81/hour.
Job Reference: #LI-JC1
Location: Montreal, Canada
Senior Mission & Operations Satellite Systems Engineer – Hybrid/Remote Opportunity
📍
Location:
Montreal, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
On-site preferred; hybrid/remote considered for exceptional candidates (must be willing to work on-site at least one week per month)
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be eligible to obtain or hold
Controlled Goods Program (CGP) clearance
.
H-1B visa holders are welcome to apply.
Relocation assistance is available for qualified candidates.
Candidates working remotely or in a hybrid capacity must be willing to travel and work on-site in
Montreal
for at least
one week per month
.
About the Role
We are seeking a
Senior Mission & Operations Satellite Systems Engineer
to lead mission planning, systems engineering, and operational design for advanced LEO and MEO satellite programs. In this role, you will support mission analysis, satellite operations, and the integration of space and ground systems while driving the design and implementation of automated mission operations. The ideal candidate has extensive experience in satellite mission design, systems engineering, modeling and simulation, and mission-critical aerospace programs.
Key Responsibilities
Lead mission planning, design, and operational analysis for LEO and MEO satellite missions.
Develop and enhance automated satellite operations and mission workflows.
Define and support space and ground segment architecture, system design, and integration.
Collaborate with flight software teams to support mission operations and system performance.
Develop and maintain satellite database operations and telemetry management concepts.
Create and utilize models and simulation tools to evaluate mission performance and operational readiness.
Develop engineering tools and automation scripts using
Python
or other scripting languages.
Utilize
MATLAB
and
AGI Systems Tool Kit (STK)
for mission analysis, modeling, and simulation.
Collaborate with multidisciplinary engineering teams to ensure successful mission execution and system integration.
Provide technical leadership and mentorship throughout the project lifecycle.
Required Qualifications
Bachelor's degree in
Engineering
or a related technical field.
10+ years
of relevant engineering experience.
Experience with
mission design and analysis
for
LEO and/or MEO satellite systems
.
Experience with
automated satellite operations
, particularly mission and operational design.
Strong systems engineering experience in:
Space and ground segment design, specification, and integration
Flight software and its role in mission operations
Satellite database operations
Telemetry structures and operational concepts
Experience creating or utilizing
models and simulation software
.
Proficiency in
Python
or other scripting languages.
Working knowledge of
MATLAB
.
Experience using
AGI Systems Tool Kit (STK)
.
Preferred Qualifications
Experience leading mission planning and operations for complex satellite programs.
Experience supporting end-to-end satellite mission design, analysis, and operations.
Familiarity with commercial or government aerospace and space programs.
Strong leadership, communication, and technical mentoring skills.
Location: Montreal, Canada
📍
Location:
Montreal, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
On-site preferred; hybrid/remote considered for exceptional candidates (must be willing to work on-site at least one week per month)
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be eligible to obtain or hold
Controlled Goods Program (CGP) clearance
.
H-1B visa holders are welcome to apply.
Relocation assistance is available for qualified candidates.
Candidates working remotely or in a hybrid capacity must be willing to travel and work on-site in
Montreal
for at least
one week per month
.
About the Role
We are seeking a
Senior Flight-Operations Satellite Systems Engineer
to lead the design, integration, and optimization of advanced satellite operations for LEO and MEO missions. In this role, you will provide technical leadership across flight operations, systems engineering, and mission planning while supporting the development of automated satellite operations and next-generation space systems. The ideal candidate has extensive experience in satellite operations, systems engineering, modeling and simulation, and mission-critical aerospace programs.
Key Responsibilities
Lead the design, integration, and operation of satellite flight systems for LEO and MEO missions.
Develop and enhance automated satellite operations and mission workflows.
Define and support space and ground segment architecture, system integration, and operational concepts.
Collaborate with flight software teams to support mission operations and system performance.
Develop and maintain satellite database operations and telemetry management strategies.
Create and utilize system models and simulation tools to validate mission performance.
Develop automation scripts and engineering tools using
Python
or other scripting languages.
Utilize
MATLAB
and
AGI Systems Tool Kit (STK)
to support mission analysis, modeling, and system validation.
Mentor engineering teams and provide technical guidance throughout the project lifecycle.
Required Qualifications
Bachelor's degree in
Engineering
or a related technical field.
10+ years
of relevant engineering experience.
Experience supporting
LEO and/or MEO satellite systems
.
Experience with
automated satellite operations
, system design, and IoT technologies.
Strong systems engineering experience in:
Space and ground segment design, specification, and integration
Flight software and its role in satellite operations
Satellite database operations
Telemetry structures and operational concepts
Experience creating or utilizing
models and simulation software
.
Proficiency in
Python
or other scripting languages.
Working knowledge of
MATLAB
.
Experience using
AGI Systems Tool Kit (STK)
.
Preferred Qualifications
Experience leading complex satellite systems engineering or flight operations initiatives.
Experience supporting end-to-end satellite mission planning and operations.
Familiarity with commercial or government aerospace and space programs.
Strong leadership, collaboration, and technical mentoring skills.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
We're building AI-native development practices into how this team works at a foundational level. That means infrastructure design needs to account for a new kind of collaborator: AI agents that generate, deploy, and operate software. The Staff Infrastructure Engineer on this team will keep systems running, define what safe, observable, AI-assisted infrastructure operations look like in practice, and set the standard for how the broader engineering organization follows.
WHAT YOU'LL WORK ON
The Billing Platform Engineering team owns the systems that make Docker's commercial model real. You'll work on problems like:
- How do we design infrastructure that makes AI-generated deployments safe to ship and easy to roll back?
- How do we instrument billing systems so that failures — billing miscalculations, entitlement gaps, payment errors — are detected immediately and unambiguously?
- How do we build infrastructure that scales with usage-based billing workloads without manual intervention?
- How do we make the developer experience on this team faster and more reliable — local environments, CI/CD pipelines, deployment tooling?
RESPONSIBILITIES
- Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
- Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
- Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
- Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
- Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
- Identify systemic risks and drive improvements that span team or organizational boundaries
- Lead incident response for billing system issues. This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
- Mentor engineers across the team; your technical judgment should raise the floor for everyone
QUALIFICATIONS
- 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
- Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management — you've operated these systems under real load and real incidents
- Expert-level Terraform; you've designed reusable module patterns and set standards others follow
- Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level — not just using them
- Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership
- Kubernetes at an operational and architectural level
- A track record of identifying systemic risks and driving improvements that span team or organizational boundaries
- Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
- Strong written English; at Staff level, written communication is how you scale your influence across teams
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
WHAT SETS YOU APART
You don't wait for problems to be handed to you — you find them, frame them, and drive the solution. You've operated at a scope where your decisions affected multiple teams or systems, and you know how to build consensus and move work forward without direct authority. You've thought seriously about what infrastructure needs to look like when AI agents are generating and shipping code — safe deployment patterns, strong observability, clean rollback — and you want to help define that standard here. Experience with billing, payments, or financial systems infrastructure is a meaningful plus.
WHAT TO EXPECT
FIRST 30 DAYS
You will ship code in your first week. We run an agent-first development workflow — infrastructure changes start with a plan, specifications are written before generation, and every change is reviewed before it merges — and onboarding is no exception. You will get hands-on with the infrastructure supporting Billing Platform services early, shadow on-call, and build a clear picture of the system before you start making bigger changes. By the end of 30 days you will have shipped real work and know where the most important problems are.
FIRST 90 DAYS
You will have taken ownership of one or more infrastructure components and delivered an improvement from design to production with measurable impact. You will be an active participant in deployment and reliability discussions, bringing infrastructure constraints and operational requirements into the conversation early — before code is written. You will be a full participant in the on-call rotation and have begun shaping the team's technical direction.
ONE YEAR OUTLOOK
You will be the team's trusted authority on billing infrastructure. You will have driven meaningful improvements to observability, deployment safety, or platform reliability — and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. You will have helped define what AI-agent-assisted infrastructure operations look like done right, and that standard will be visible beyond this team.
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
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United States, San Mateo, CA
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