Вакансии

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners. In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued. Key Responsibilities Inbox Management & Advanced Support Manage courier inbox channels to handle complex, partner-submitted requests. Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates. Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently. Content Ownership & Localization Localize regional and global courier-facing communications for specific country languages and cultural contexts. Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources. Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support. Cross-Functional Communication & Enablement Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams. Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently. Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks. Community Engagement & Feedback Loops Drive community engagement by supporting local feedback initiatives and courier events. Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements. AI & Process Automation Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries. Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows. Key Performance Indicators (KPIs) & Impact Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy. Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners. Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation. Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates. Our humble expectations Professional working experience in Customer Support, Operations or other similar roles. Professional level in English and fluent (Austrian) German. Proficiency with Excel or Google Sheets. Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate. Clear, empathetic, and professional written communication skills. Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked. Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details. Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust. What we offer Discounted membership fees with MyClubs Deals and discounts with local partners Wolt Credit program Employee Assistance Program (EAP) Career progression opportunities Next steps Please submit your application and resume in English . The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment. If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Austria Pay Range: €2.109 — €2.636 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

BelesAI развивает собственные решения для автоматизации бизнес-процессов образования, управления и безопасности, а также помогает компаниям внедрять современные цифровые решения. Требования: — Опыт работы в маркетинге от 1 года. — Понимание digital- и performance-маркетинга, маркетинговой воронки и основных метрик: CPL, CAC, Conversion Rate, ROMI. — Умение запускать, анализировать и оптимизировать рекламные кампании, тестировать гипотезы и работать с аналитикой. — Навыки подготовки офферов, постановки ТЗ дизайнеру и работы с контентом. — Самостоятельность, инициативность и ответственность за результат. — Опыт работы с B2B, SaaS или IT-продуктами будет преимуществом. Условия: — Full-time, работа в офисе в Астане, Левый берег ЭКСПО. — График 5/2, с 9:00 до 18:00. — Работа с B2B IT-продуктом, возможность самостоятельно тестировать маркетинговые гипотезы, запускать рекламные кампании и напрямую влиять на привлечение клиентов и рост продукта.

Location: United Kingdom (Remote); United Kingdom (Hybrid) Workplace: Remote Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM Here at Cleo, we have ~200 Engineers organised into Pillars ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development and growth. ABOUT THE ROLE We're hiring Senior Backend Engineers to join one of our cross-functional product squads - working closely with other engineers, designers, analysts, and product partners to build features that improve our users' financial health. We care far more about how you think than which language you've used before. Much of our product runs on Ruby today, but we deliberately hire polyglot engineers: if you've shipped meaningful product work in any modern stack, you'll ramp quickly here. Key responsibilities for this role include: - Shape the direction of upcoming work - break down ambiguous problems with your squad and help drive projects from early discovery through to shipped impact - Build and evolve the APIs, data models, and business logic behind our product; no Ruby experience required, just strong fundamentals and sound judgement on trade-offs - Contribute to testing, observability, and experimentation, and help continuously raise the bar on developer experience and product quality - Drive high-impact initiatives such as our secured credit card, budgeting and financial insight features, and subscription/pricing experiments - Mentor engineers at your level and beyond, share knowledge generously, and help build a culture where people grow quickly and have real influence WHAT WE'RE LOOKING FOR - An experienced engineer with solid fundamentals, having worked across any modern tech stack - the specific language matters less than your ability to reason clearly, learn quickly, and think in trade-offs - A track record of writing maintainable, thoughtful code and making sound technical decisions with minimal oversight - Comfortable working with Ruby, or confident you can ramp up quickly in it - deep Ruby experience isn't required - Strong collaboration skills with product, design, and data partners, with genuine curiosity about users and their problems - Experience mentoring or raising the bar for engineers around you, and contributing positively to team culture - Motivated by Cleo's mission - you care about building products that genuinely improve people's financial health - Alignment with our engineering principles https://web.meetcleo.com/blog/cleo-engineering-principles - autonomy, accountability, pragmatism, and building things that matter WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: United Kingdom (Hybrid); United Kingdom (Remote); United States Workplace: Hybrid Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 Hello 👋 I'm Kyle, VP Finance at Cleo. Im excited to be growing our Finance team as Cleo enters its next stage of scaling. Finance at Cleo is about much more than reporting the numbers. We help the business understand its economics, make better decisions, allocate capital, and build the financial infrastructure needed to scale. Today, our team of ~25 spans Controllership, Financial Operations, Treasury, FP&A, Strategic Finance, Capital Markets, and Investor Relations, supported by a dedicated Data Science team working across all areas. We work closely with teams across Cleo, and we expect our people to understand the business, take real ownership, and master their craft. It’s an exciting time to join: the company is growing quickly, the problems are getting more interesting, and there is a huge amount still to build. About the Role ✍️ We are currently hiring a Head of Treasury (L5) reporting to the VP of Finance. As Cleo has scaled, so has the complexity of cash moving through the business - you'll bring together liquidity management, cash forecasting, banking infrastructure, funding operations and FX strategy into a single, scalable treasury function built for a fast-growing consumer lending platform operating across multiple facilities and geographies. Key responsibilities for this role include: - Own Cleo's group-wide liquidity strategy, building short, medium and long-term cash forecasts across entities, currencies and funding sources, and translating them into recommendations on capital allocation and funding needs - Own daily cash positioning and treasury operations supporting Cleo's lending facilities - drawdowns, repayments, settlements and collateral movements - partnering closely with Capital Markets to ensure facilities run efficiently - Strengthen cash controls, reconciliations and audit readiness with Core Finance and Finance Operations, and establish treasury policies and governance that support scale and public-company readiness - Define the roadmap for treasury systems, data and automation, reducing reliance on manual processes, and build clear reporting and dashboards across liquidity, funding capacity and facility utilisation - Establish operating rhythms across FP&A, Accounting, Capital Markets, Engineering and Operations so cash movements and forecasts are coordinated, transparent and auditable - Own Cleo's FX strategy - identify and manage currency exposure across a multi-currency, multi-geography business, and run and improve the hedging programme, from setting risk policy to executing hedges and reporting exposure to leadership - Scope and hire your first Treasury Operations team member, then grow the function as the business does What We're Looking For 🕵️ - You've built treasury before - stood up or materially transformed a treasury function, not just run one that already existed, in fintech, consumer lending, financial services, or another highly regulated environment - Consumer-lending fluency, with an understanding of warehouse facilities, borrowing bases, receivables financing, settlement flows and bank partnerships, comfortable supporting multiple concurrent facilities alongside a Capital Markets team - Hands-on and strategic - you enjoy building from first principles (operating model, controls, systems) and are equally comfortable approving a wire or designing the policy that governs it - Forecasting and analytical rigour, having built models and frameworks that leadership actually makes decisions on - Cross-functional influence, able to bring Finance, Accounting, Capital Markets, Engineering, Product and Operations along with you and explain complex treasury concepts to an exec audience - Bias to action, zero ego - this role exists because complexity is outrunning capacity, and you'll ship a better setup quickly WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention. Who you are - Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives - Action-oriented, analytical, and collaborative in approach to customer success and issue resolution - Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle - Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations - Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions - Proven track record of driving product adoption and supporting long-term customer growth What you will do - Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning - Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion - Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives - Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption - Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights - Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers - Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction Must Haves - 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles - Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level - Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively - Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience - Proficiency with CRM and case management tools such as Salesforce and Jira - Technical proficiency related to internet technologies, networking, and email security products - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience

Location: Sydney ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY   As a AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.   You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.   WHAT YOU WILL DO   Strategic Advisory & C-Suite Partnership • Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO). • Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy. • Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.   Presales: Shaping the Vision • Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation. • Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value. • Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.   Postsales: Driving Deployment & Adoption • Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows. • Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results. • Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.   Commercial Growth & Thought Leadership • Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth. • Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement. • Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.     ABOUT YOU   • You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation. • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.) • You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike. • You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives. • You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments. • You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment. • You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment. • You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority. • You are open to frequent travel as the role demands   We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.     HIRING PROCESS   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: South Africa; Colombia; Philippines; Brazil; Argentina; Mexico About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary This team is revolutionizing health coverage for the self-employed economy. By providing solopreneurs and small teams access to nationwide PPO networks and AI-powered concierge support, this company transforms healthcare from a personal burden into a strategic business decision. As a Sales Development Representative, you will be the engine of the growth engine. Your mission is to engage self-employed prospects across the U.S., overcome traditional insurance objections, and build a high-velocity pipeline for a team of licensed agents. This is a high-impact, offshore role designed for a cold-calling expert who thrives in a fast-paced environment and is motivated by a performance-driven culture. Key Responsibilities Execute a high volume of outbound activity, maintaining a minimum of 100 dials per day Prospect and qualify self-employed individuals and solopreneurs through cold calling, email campaigns, and LinkedIn outreach Manage calendars and schedule qualified appointments for US-licensed agents Consistently meet or exceed weekly targets for "qualified meetings held." Navigate complex objections regarding health insurance and medical coverage Participate in daily team dial blocks and live coaching sessions to sharpen sales tactics Maintain meticulous records in the CRM to ensure seamless hand-offs to the closing team Contribute to a collective Q4 team goal of 250 closed sales through high-quality pipeline generation Requirements Proven experience in Cold Calling and high-volume outbound prospecting Strong proficiency in Cold Emailing and LinkedIn Outreach strategies Mastery of Objection Handling and the ability to pivot conversations toward value Experience with Calendar Management and scheduling logistics Previous experience working with a CRM (HubSpot or similar) Availability to work within US calling windows (EST focus) with flexible hours Previous experience in the Healthcare or Insurance sectors Proficiency in LinkedIn Sales Navigator Nice-to-Haves Experience using a Power Dialer and Google Workspace Track record of success in a high-growth startup environment Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Australia; New Zealand About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities. The company has proven sales processes, methodologies, and systems designed to help SDRs perform consistently. You'll be joining a mature sales environment with clear expectations, established workflows, and a strong focus on measurable results. Job Summary We’re looking for a motivated Sales Development Representative (SDR) to join an established outbound sales team and generate qualified opportunities for clients in the Australian market. This is a fully remote sales role focused on B2B outbound prospecting, cold calling, lead qualification, and appointment setting. You'll work within an established sales methodology and use Salesforce to manage prospect activity and pipeline. The role is ideal for someone who is confident on the phone, comfortable working toward activity and opportunity targets, and enjoys turning cold prospects into meaningful sales conversations. Key Responsibilities Conduct approximately 50 outbound calls per day to prospective customers. Generate approximately 10 qualified outbound opportunities per month. Prospect and engage potential customers through proactive outbound outreach. Qualify prospects based on predefined criteria and identify genuine sales opportunities. Book meetings and hand qualified opportunities over to the appropriate sales team. Maintain accurate prospect, activity, and opportunity records in Salesforce CRM. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently work toward individual activity, pipeline, and opportunity KPIs. Follow up with prospects effectively to nurture interest and progress conversations. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in B2B outbound sales, lead generation, telesales, appointment setting, or an SDR/BDR role. Proven confidence making cold calls and engaging decision-makers. Strong spoken and written English communication skills. Comfortable working toward measurable outbound sales KPIs. Experience using Salesforce or a similar CRM platform. Strong organizational skills and attention to detail when managing prospect activity. Resilient, self-motivated, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work Australian business hours. Reliable computer, internet connection, and professional remote-working setup. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: New Zealand; Australia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities through structured outbound prospecting. The company has developed proven sales processes, methodologies, and systems that give SDRs a clear framework for success. Job Summary We’re looking for a motivated and results-driven Sales Development Representative to join an established sales team. You’ll be responsible for prospecting potential customers, conducting high-quality outbound calls, qualifying prospects, and generating sales opportunities. This remote sales role is ideal for someone who is confident on the phone, comfortable with high-volume prospecting, and motivated by clear performance targets. You’ll work during Australian business hours and use Salesforce to manage prospecting activity, leads, and opportunities. Key Responsibilities Conduct approximately 80 outbound calls per day to prospective customers. Generate a target of approximately 10 qualified outbound opportunities per month. Research and identify relevant prospects within assigned target markets and accounts. Engage decision-makers through confident, consultative outbound conversations. Qualify prospects based on defined criteria and uncover potential business needs. Schedule qualified meetings and create opportunities for the wider sales team. Accurately record calls, prospect information, activities, and outcomes in Salesforce. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently manage and prioritize your pipeline and follow-up activities. Meet or exceed individual activity and opportunity-generation KPIs. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in outbound sales, appointment setting, lead generation, telemarketing, or an SDR/BDR role. Strong phone-based prospecting skills and confidence conducting a high volume of outbound calls. Comfortable working toward activity and opportunity-based KPIs. Excellent spoken and written English communication skills. Ability to build rapport quickly and communicate professionally with business decision-makers. Experience using a CRM; Salesforce experience is strongly preferred. Strong organizational and follow-up skills with excellent attention to detail. Resilient, coachable, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work consistently during Australian business hours (AEST/AEDT). Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summa ry We’re hiring an experienced Account Executive with a proven track record in B2B sales, high-volume calling, and closing deals. This is a hands-on sales role for someone who is confident on the phone, commercially sharp, and comfortable managing a fast-moving pipeline. You’ll speak with a high volume of prospects, run discovery and sales conversations, overcome objections, follow up consistently, and turn qualified opportunities into paying customers. We’re looking for a strong closer who takes ownership of their numbers and thrives in a performance-driven environment. Key Responsibilities Manage B2B prospects through the sales process from initial conversation to close Handle a high volume of outbound and/or inbound sales calls each day Conduct effective discovery calls to uncover prospects’ needs, pain points, budgets, and buying intent Deliver persuasive pitches and clearly communicate the value proposition Confidently handle objections, negotiate, and ask for the sale Follow up persistently with prospects across phone, email, and other channels Maintain an organized, accurate pipeline within the CRM Consistently work toward and exceed monthly sales and revenue targets Accurately forecast opportunities and maintain strong pipeline hygiene Collaborate with SDRs, marketing, and other team members to maximize conversion rates Requirements 4+ years of professional B2B sales experience Demonstrable track record of closing deals and hitting or exceeding sales targets Significant experience working in a high-call-volume sales environment Excellent phone presence with strong discovery, pitching, negotiation, and objection-handling skills Comfortable directly asking prospects for the sale and progressing deals toward a decision Strong understanding of B2B sales cycles and pipeline management Experience using CRM platforms such as HubSpot, Salesforce, Pipedrive, or similar Highly organized with disciplined follow-up habits Excellent spoken and written English Self-motivated, resilient, competitive, and comfortable being measured against clear KPIs Reliable remote-working setup with a stable internet connection Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: Pakistan; Philippines; South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We’re looking for an experienced Account Executive with a strong track record of closing B2B deals and thriving in a fast-paced, high-volume sales environment. This is a hands-on closing role for someone who is confident speaking with prospects, handling objections, managing a busy pipeline, and consistently converting opportunities into revenue. You should be comfortable with high call volumes and motivated by targets, performance, and winning new business. Previous experience selling technology or SaaS solutions is a strong advantage, but not essential. Key Responsibilities Own the sales process from qualified opportunity through to close. Conduct a high volume of sales calls, demos, discovery conversations, and follow-ups. Understand prospect needs and clearly communicate the value of the company’s solution. Build relationships with B2B decision-makers and key stakeholders. Confidently handle objections, negotiate terms, and drive deals toward a decision. Maintain a healthy pipeline and consistently work toward monthly and quarterly revenue targets. Keep CRM records, deal stages, notes, and follow-up activities accurate and up to date. Collaborate with SDRs, marketing, customer success, and other team members to improve conversion rates. Identify opportunities to improve sales messaging, processes, and overall performance. Requirements 3–4+ years of B2B sales experience, ideally in an Account Executive or similar closing role. Strong closing experience with a proven track record of winning new business. Comfortable working in a high-call-volume, target-driven sales environment. Excellent discovery, objection-handling, negotiation, and closing skills. Confident communicating with business owners, executives, and other decision-makers. Experience managing multiple opportunities simultaneously through a structured sales pipeline. Strong CRM proficiency and disciplined pipeline management. Excellent spoken and written English. Self-motivated, commercially minded, resilient, and comfortable being accountable for revenue targets. Tech/SaaS sales experience is a bonus. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We’re looking for an experienced Appointment Setter who is confident handling high volumes of outbound calls and has a proven track record of booking qualified meetings for Account Executives (AEs). This is a phone-heavy role suited to someone who is comfortable spending a significant portion of their day cold calling, engaging decision-makers, overcoming objections, and consistently converting conversations into qualified appointments. Previous B2B appointment setting or outbound sales experience is strongly preferred. Key Responsibilities Make a high volume of outbound calls to prospective customers daily. Engage prospects confidently and communicate the company's value proposition clearly. Qualify leads based on predefined criteria and identify genuine sales opportunities. Book qualified appointments and sales meetings directly into Account Executives' calendars. Consistently work toward daily, weekly, and monthly appointment-setting KPIs. Handle objections professionally and confidently while keeping prospects engaged. Conduct timely follow-ups with interested and previously contacted prospects. Maintain accurate prospect information, call notes, outcomes, and follow-up activities within the CRM. Collaborate closely with Account Executives to improve lead quality and meeting conversion rates. Provide feedback on prospect objections, messaging, and trends identified during outbound conversations. Requirements 2+ years of proven appointment-setting, SDR, BDR, telemarketing, or outbound sales experience. Demonstrable experience booking qualified appointments for Account Executives or sales closers. Proven ability to perform in a high-volume outbound calling environment. B2B sales or appointment-setting experience is strongly preferred. Strong cold-calling, objection-handling, and lead qualification skills. Excellent spoken English with clear, confident, and professional communication. Comfortable speaking with business owners, decision-makers, and senior stakeholders. Experience using CRM and sales engagement tools. Strong understanding of sales pipelines, follow-up processes, and appointment-setting KPIs. Target-driven and comfortable working in a performance-focused sales environment. Reliable internet connection and a professional remote working setup. Benefits 💰 Competitive base salary plus commission 🌎 Fully remote work environment 🛠️ Access to top-tier sales tools and technology

Location: Colombia; Mexico; Argentina; Costa Rica; Brazil; Peru About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We’re looking for an experienced Account Executive with a proven ability to turn qualified opportunities into closed-won deals. This is a closing-focused sales role for someone who is confident running the full sales process—from discovery and product presentations through objection handling, negotiation, and contract close. The ideal candidate has 3+ years of sales experience, is highly proficient with CRM systems, and has a strong track record of meeting or exceeding revenue targets. Previous experience selling SaaS, technology, or other B2B solutions is a strong advantage. Key Responsibilities Own and manage opportunities throughout the sales cycle, from qualified lead to closed-won deal. Conduct high-quality discovery calls to understand prospects' business needs, challenges, budgets, and buying criteria. Deliver compelling sales presentations and product demonstrations. Build strong relationships with key stakeholders and decision-makers. Confidently handle objections, negotiate commercial terms, and drive deals toward a close. Maintain an accurate and well-organized sales pipeline within the CRM. Consistently follow up with prospects and keep opportunities progressing. Meet or exceed individual monthly and quarterly sales and revenue targets. Maintain accurate CRM records, including deal stages, activities, next steps, and forecasts. Collaborate with SDRs, marketing, customer success, and other team members to improve conversion rates and the overall customer journey. Provide accurate pipeline and revenue forecasts to sales leadership. Requirements 3+ years of experience in an Account Executive, B2B sales, or similar closing-focused role. Proven track record as a strong closer, consistently converting qualified opportunities into revenue. Excellent discovery, objection-handling, negotiation, and closing skills. Strong hands-on experience using CRM platforms to manage opportunities, pipelines, forecasting, and sales activity. Excellent written and verbal English communication skills. Confident communicating with prospects, decision-makers, and senior stakeholders. Highly organized, commercially minded, and comfortable working toward ambitious revenue targets. Ability to work independently and take ownership of deals in a remote environment. Previous SaaS or technology industry experience is a strong bonus. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: Croatia; Romania; Slovenia; North Macedonia; Albania; Montenegro About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We’re looking for an experienced Account Executive / High-Ticket Sales Closer with a proven ability to turn qualified opportunities into closed-won deals. This is a remote sales role for a confident, commercially minded salesperson who is comfortable owning the closing process, conducting discovery and product presentations, handling objections, negotiating, and confidently asking for the sale. You should have 3+ years of professional sales experience, including hands-on experience closing high-ticket deals. Previous experience selling within technology, SaaS, or a related B2B industry is highly preferred. Key Responsibilities Own qualified sales opportunities from discovery through negotiation and close. Conduct high-quality discovery calls to uncover prospects’ needs, challenges, budgets, and buying motivations. Deliver persuasive sales presentations, demos, and closing calls. Build value and effectively communicate ROI to prospective customers. Confidently handle objections around pricing, timing, competitors, and decision-making. Manage follow-ups and maintain momentum throughout the sales cycle. Negotiate commercial terms and consistently work toward closing revenue. Maintain accurate pipeline, opportunity, and customer information within the CRM. Collaborate with SDRs, marketing, customer success, and other internal stakeholders. Consistently achieve or exceed individual sales and revenue targets. Identify opportunities to improve conversion rates and overall sales performance. Requirements 3+ years of professional sales experience, ideally in an Account Executive, Sales Executive, Business Development, or Closing role. Proven high-ticket sales and closing experience is essential. Demonstrable track record of achieving or exceeding sales targets. Strong discovery, objection-handling, negotiation, and closing skills. Excellent spoken and written English with strong client-facing communication skills. Comfortable selling through video calls, phone calls, email, and other remote channels. Experience managing a sales pipeline and using CRM platforms. Strong commercial awareness and ability to communicate value rather than relying on price. Self-motivated, accountable, and comfortable working toward ambitious revenue targets. Experience within Tech, SaaS, software, or other B2B technology industries is preferred. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders. This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners. What you’ll do Own the performance of GitLab's social function and its contribution to marketing and business goals. Lead GitLab's global organic social media strategy, channel plans, and editorial priorities. Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth. Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy. Develop clear, audience-focused campaigns that support company, product, brand, and talent goals. Guide content planning and publishing across social channels while maintaining a consistent GitLab voice. Own the social media budget, tooling stack, and agency, freelance, and production partner relationships. Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs. Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment. Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions. Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership. Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view. Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy. Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption. Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content. Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like. Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams. What you’ll bring 10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results. Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader. Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes. Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel. Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each. Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data. Experience connecting social media programs to broader brand, communications, product, or business priorities. Strong editorial judgment and the ability to turn complex topics into clear, engaging content. Fluency with short-form and long-form video as core social formats, including working with production partners and creators. Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis. Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial. Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize. Skill in managing multiple priorities and making sound decisions in fast-moving situations. A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment. Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps. About the team This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Los Angeles, California Workplace: OnSite Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY _____________________________________________________ About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services. This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback. This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off. What You’ll Do - Provide professional customer and dealer support through Zendesk, phone, and website live chat. - Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration. - Conduct inbound and outbound technical support calls with customers and dealers. - Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures. - Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases. - Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication. - Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk. - Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams. - Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources. - Meet established service-level expectations, including first-response and resolution targets. - Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule. You’re a Great Fit With: - 2+ years of experience in customer service, technical support, or a related customer-facing role. - Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities. - Experience using Zendesk or other customer support platforms. - Being able to work in a Saturday - Wednesday schedule (hybrid) - Strong experience handling customer conversations over email, live chat, and phone. You’re a Spectacular Fit With: - Previous experience working in the bicycle industry, bike retail, or technical bicycle support. - Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting. - Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs. Success Metrics - Achieving a 2-hour first-response rate of 90% or higher during business hours. - Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases. - Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support. - Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk. - Escalating urgent technical, safety, warranty, and product-quality issues promptly. - Identifying recurring product trends and providing actionable feedback to internal teams. - Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center. _____________________________________________________   Our Compensation and Benefits - Competitive hourly pay - Generous time off policy - Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California Equal Opportunity XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We are looking for an experienced Partner Sales Manager, Mid-Enterprise to drive partner-led growth across Docker’s Mid-Enterprise business. The primary focus of this role will be generating pipeline for Docker’s AI Governance solution. Working closely with Docker’s Mid-Enterprise sales organization and priority channel partners, you will develop scalable sales plays, activate joint campaigns, and advance partner-sourced and partner-influenced opportunities from identification through close. You will own a partner revenue target focused on pipeline and ARR, transforming successful partner engagements into repeatable programs that expand market coverage and scale across sellers, partners, and regions.     RESPONSIBILITIES Partner Strategy & Execution - Develop and execute a Mid-Enterprise partner plan aligned with Docker’s go-to-market strategy and revenue goals. - Prioritize the partners, markets, and use cases with the greatest potential to generate pipeline at scale. - Build strong relationships with priority resellers, solution providers, and distributors. - Establish clear operating cadences covering joint planning, pipeline, forecasting, enablement, and performance. Scalable Partner-Led Growth - Create repeatable partner sales plays that drive account engagement and qualified pipeline. - Lead account mapping and prioritization with partners and Docker sales teams. - Activate joint campaigns, events, workshops, and outbound programs with Partner Marketing and Demand Generation. - Build the playbooks, messaging, training, and engagement workflows required for consistent execution. - Measure and refine programs based on adoption, conversion, pipeline contribution, and revenue. Pipeline & Co-Sell Execution - Own partner-sourced and partner-influenced pipeline generation and ARR. - Connect partners with Docker sellers and drive joint opportunities through qualification, progression, and close. - Maintain regular pipeline and forecast reviews with priority partners and sales leadership. - Identify risks, remove blockers, and implement actions that improve conversion and deal velocity. - Ensure partner activity is connected to measurable commercial outcomes. AI Governance & Solution Positioning - Enable partners to position Docker as trusted infrastructure for secure and governed AI-assisted software development. - Translate Docker’s AI governance strategy into practical customer use cases and repeatable partner conversations. - Identify segments and opportunities where AI adoption, governance, or software supply-chain security create customer urgency. - Partner with Product Marketing and technical teams to develop sales plays, workshops, and enablement assets. Cross-Functional Collaboration - Partner closely with Sales, Marketing, Solutions Engineering, Customer Success, and Revenue Operations. - Align direct sellers and partners around target accounts, opportunities, and clear rules of engagement. - Increase field adoption by making partner programs simple, relevant, and valuable to sellers. - Bring partner and market feedback into Docker’s go-to-market planning. QUALIFICATIONS - 10+ years of enterprise sales, channel sales, alliances, or partner management experience in B2B technology. - Proven success generating pipeline and revenue through resellers, solution providers, VARs, or distributors. - Experience building scalable partner sales plays and joint demand-generation programs. - Strong pipeline management, forecasting, account-mapping, and co-sell experience. - Track record of aligning direct sellers and partners around shared revenue goals. - Experience in developer tools, DevOps, cloud infrastructure, cybersecurity, or AI technology is preferred. - Bachelor’s degree or equivalent professional experience. SKILLS & COMPETENCIES - Outcome-driven, with a strong focus on pipeline, revenue, and customer growth. - Able to turn successful partner engagements into repeatable, scalable programs. - Commercially rigorous and comfortable owning targets, forecasts, and performance reviews. - Strong field operator who can earn seller trust and move opportunities forward. - Skilled cross-functional collaborator across sales, marketing, technical teams, and partners. - Clear communicator who can translate Docker’s platform and AI governance strategy into customer value. - Data-driven and able to focus investment on the partners and programs producing the strongest results. KEY PERFORMANCE INDICATORS - Partner-sourced and partner-influenced pipeline and ARR - Pipeline coverage and forecast accuracy - Adoption and performance of repeatable partner plays - Active pipeline-generating partners - Seller participation in partner programs - Opportunity conversion, win rate, and deal velocity WHAT TO EXPECT First 30 Days – Orientation & Foundation - Complete onboarding across Docker’s sales motions, tools, and processes - Learn Docker’s partner model and key partner segments (distributors, resellers, VARs, cloud marketplaces) - Build relationships with internal stakeholders and priority regional partners - Develop a high-level regional reseller strategy and engagement plan First 60 Days – Partner Cadence & Planning - Establish structured engagement and joint planning with top partners - Align on partner performance metrics, pipeline expectations, and enablement priorities - Collaborate with Marketing on a regional partner demand-generation plan - Align pipeline development strategies with regional sales leadership First 90 Days – Execution & Momentum - Launch initial joint sales and marketing initiatives with reseller partners - Drive partner enablement and define clear co-sell and deal engagement workflows - Begin tracking early performance indicators for partner-sourced and partner-influenced pipeline ONE-YEAR OUTLOOK - Build durable, high-value relationships with strategic and regional reseller partners - Drive measurable growth in partner-sourced pipeline, net new ARR, and renewals - Expand Docker’s regional coverage and market penetration through partner-led GTM - Continuously refine the reseller engagement model based on performance, feedback, and market trends Docker does not offer visa sponsorship for this role.   Compensation & Equity United States: $175K – $250K OTE + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote - UK MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. We are seeking a highly technical, visionary, and customer-centric Field CTO to act as our premier technical ambassador. In this role, you will bridge the gap between MinIO’s engineering innovation and the strategic business needs of our largest, most complex enterprise customers. As a Field CTO, you will engage in peer-to-peer conversations with enterprise C-suites (CIOs, CTOs, CDOs) and lead architectural discussions with principal engineers. A deep, hands-on understanding of modern AI architectures (LLMs, RAG, deep learning pipelines) and modern analytics data systems (Iceberg, Delta Lake, Trino, Spark) is mandatory. You will not only evangelize MinIO’s capabilities but also act as a trusted advisor, helping organizations architect their data infrastructure to support next-generation workloads. What You Will Do Executive Advisory & Evangelism: Act as a trusted technical advisor to C-level executives at Fortune 500 companies. Articulate the strategic value of high-performance object storage in the context of AI readiness and data democratization. Architectural Leadership: Design and validate complex, large-scale architectures for enterprise customers. Guide them in integrating MinIO seamlessly into their AI/ML pipelines and modern data lakehouse ecosystems. Industry Thought Leadership: Represent MinIO at major industry conferences, webinars, and meetups. Write technical whitepapers, reference architectures, and blog posts focusing on the intersection of object storage, generative AI, and modern analytics. Pre-Sales & Post-Sales Strategic Support: Partner closely with enterprise sales and customer success teams on high-stakes deals. Unblock technical objections and provide strategic guidance during Proof of Concepts (PoCs) and large-scale deployments. Product Strategy Feedback Loop: Serve as the "voice of the customer" to MinIO’s product and engineering teams. Distill market trends, customer pain points, and emerging AI/Analytics patterns into actionable product requirements. Your Skills and Experience 10+ years of experience in technical leadership roles (e.g., Enterprise Architect, Chief Architect, VP of Engineering, or previous Field CTO). Demonstrated experience in a customer-facing or evangelist capacity, successfully presenting to both highly technical audiences and C-level business executives. AI & Machine Learning Architectures: Deep architectural understanding of Generative AI and Large Language Models (LLMs) , including Retrieval-Augmented Generation (RAG) workflows and vector databases (e.g., Milvus, Qdrant, Pinecone). Strong knowledge of AI/ML data pipelines and frameworks (PyTorch, TensorFlow, Ray, Hugging Face). Understanding of hardware bottlenecks in AI, specifically the challenge of feeding data to GPUs (GPU data starvation) and how high-throughput storage solves this. Modern Analytics & Data Systems: Expertise in Open Table Formats (Apache Iceberg, Apache Hudi, Delta Lake) and their integration with object storage. Proficiency with modern query engines and compute frameworks (Trino, Presto, Apache Spark, Flink, StarRocks). Solid grasp of the evolution from traditional data warehouses to modern Data Lakehouse architectures. Infrastructure & Cloud-Native Tech: Strong command of Kubernetes, containerization, and cloud-native orchestration. Deep understanding of the AWS S3 API, RESTful APIs, and distributed systems design. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.