Location: Geneva, Switzerland
Workplace: hybrid
Location:
Geneva
Contract:
Permanent, full-time contract
Starting date:
As soon as possible
Deadline to apply:
13th of November 2026
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF INTERNATIONAL
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and other branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
JOB PURPOSE
The IP Executive Assistant (EA) provides high-level strategic, organisational and administrative support to the International President, enabling effective leadership, governance, decision-making and execution of the IP’s responsibilities.
The EA supports far beyond administrative coordination - they act as a strategic partner, anticipating needs, streamlining decision making, and ensuring the IP’s time is focused on the highest impact priorities.
The postholder will pre-emptively maintain and refine internal processes while coordinating internal and external resources to expedite workflows, and to plan and orchestrate work to ensure priorities are met, organisational goals are achieved, and best practices are upheld.
CONTEXT
The Executive Assistant accompanies the IP at the heart of the organisation, providing a pivotal role in creating the conditions that allow the IP to perform at their highest level within the complex globally interdependent MSF network.
This means clear organisation of priorities, managing multiple schedules, preparing briefing materials, coordinating cross functional communication, and acting as a trusted point of contact for internal and external stakeholders.
It involves anticipating needs before they arise, filtering information intelligently, and ensuring priorities stay aligned with organisational goals.
The postholder becomes an extension of the IP’s leadership presence, helping maintain momentum, clarity, and efficiency across the wider team. As such there is a business requirement for the post holder to be a visible presence and point of contact for the IP and to be physically based in the Geneva office.
ACCOUNTABILITIES
1. Provides executive support
Serve as a trusted advisor and thought partner to the IP, helping to prioritise initiatives, manage competing demands, and maintain organisational alignment.
Anticipate needs and proactively address issues before they escalate.
Exercise sound judgment in all interactions, decisions, and requests for support.
Conduct research and synthesise information to inform decision-making.
Track key initiatives, decisions, commitments, and follow-up actions arising from the IP’s engagement with stakeholders and maintain visibility on progress.
Support the proactive planning of IP business in close partnership with the Office of the IB and ISG.
2. Organises and streamlines administrative processes and planning to ensure focus on deadlines and deliverables
Manage the IP’s diary proactively and coordinate travel arrangements in collaboration with the IB Assistant.
Act as a gatekeeper, protecting the IP’s time and ensuring focus on priority areas.
Coordinate meetings and executive-level events.
Lead or support cross-functional projects, ensuring deadlines and deliverables are met.
Identify and refine core processes to strengthen efficiency and coordination.
3. Ensures relevant, timely and quality communication and documentation is created for, on behalf of and available to the IP
Prepare speeches, briefing materials, agendas, and follow-up actions for internal and external meetings.
Draft, edit, and proofread high-level correspondence, presentations, and reports.
Coordinate internal communications on behalf of the IP, escalating important issues and facilitating timely communication of senior decisions.
Maintain records effectively to ensure they are available on demand at short notice when required.
4. Manages internal and external relationships
Build strong relationships across the organisation and with external stakeholders.
Act with professionalism, discretion, and emotional intelligence.
Handle sensitive information with the highest level of confidentiality.
SAFEGUARDING RESPONSIBILITIES OF THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others.
Experience and Knowledge
Extensive experience working as an Executive Assistant to Director / CEO level.
Demonstrable experience of managing complex, dynamic calendars with an emphasis on strategic time allocation.
Excellent English, other languages asset (for example French, Arabic)
Experience in governance, international organisations, NGOs or complex multi-entity organisations an added advantage.
Comfortable coordinating cross-functional teams and liaising with stakeholders at all levels, including external partners and senior executives.
Experience preparing briefings, reports, presentations, and meeting materials with a high level of accuracy.
Excellent written and verbal communication, able to draft clear, concise, and professional correspondence.
Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Viva Engage. An aptitude for quickly learning new software and systems.
Professional skills
Organisation and autonomy
Exceptional organisational skills with the ability to anticipate needs and plan.
Strong time-management skills and an ability to coordinate multiple concurrent projects.
Skilled at filtering information, prioritising tasks, and maintaining momentum across multiple workstreams.
Ability to work in a disciplined and organised fashion, under pressure, with conflicting priorities and across time zones.
Confident decision-making and the ability to act autonomously when required.
Personal skills
Proactive mindset with a natural inclination to take ownership and improve processes.
Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
High level of discretion, judgement, and emotional intelligence.
Calm, composed, and solutions focused under pressure.
Relationship builder who can represent the IP with professionalism and warmth.
Adaptable, resilient, and comfortable navigating ambiguity.
High integrity and a strong sense of responsibility.
Thrives in a role that blends strategic support with hands on execution.
Enjoys being a trusted partner who enables leadership effectiveness.
Values confidentiality, reliability, and excellence in delivery.
An enquiring, curious mind with a demonstrable ability to search for answers, make connections and navigate new situations and people.
Only shortlisted candidates will be contacted.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
ГибридGeneva, Switzerland; Ability to work in a disciplined and organised fashion, under pressure, with conflicting priorities and across time zones
Location: Serbia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
IT Support & Operations Specialist
.
Your main tasks will be:
Run the infrastructure end-to-end: VPS, dedicated servers, virtual machines, VPN, MFA, firewall, remote access — plus the monitoring, logging, and backups that keep it honest.
Administer Google Workspace completely — accounts, groups, aliases, security policy, SPF/DKIM/DMARC, and any migrations that come with it.
Own Slack, OpenAI, and every other SaaS platform we run — including version and system migrations when they happen.
Be the actual IT support for a distributed team — L1/L2 on Mac and Windows, onboarding and offboarding, remote laptop setup, device lifecycle.
Negotiate with vendors, manage procurement, and control payment on cloud resources, licenses, and invoices — the part most sysadmins never touch, but you will.
Show up occasionally when we run an offline "station" and physically set up the room — laptops, mics, sound.
We expect from you:
You've spent 5+ years as a sysadmin or in IT ops, and you've actually run Google Workspace top to bottom — including a domain migration, not just user management.
You know Slack, Confluence, Jira, and SSO/2FA (Okta, Google, Azure AD or similar) from hands-on use, not a course.
You've got working knowledge of at least one public cloud (AWS/GCP/Azure) and the on-prem basics — DNS, DHCP, VPN, VLAN, firewall.
You've built and tested backups, not just scheduled them, and you understand mail security (SPF/DKIM/DMARC) well enough to fix it when it breaks.
You've dealt with vendors and procurement directly — contracts, invoices, renewals — this isn't a nice-to-have here, it's half the job.
Scripting (bash/Python/PowerShell) is a plus, not a requirement.
Your English and Russian are both solid enough — B1+ — to run a call with a vendor without a script.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role
Reports to: Workplace Experience Manager
The Role
We are looking for an energetic, detail-oriented do-er to join our team in Hong Kong. Reporting directly to the Workplace Experience Manager, you will bridge the gap between facility management and corporate hospitality by owning the daily office environment and serving as the primary point of contact for employee requests. In this hands-on role, you will ensure daily operations run flawlessly to maintain a productive and highly functional workspace.
This position requires a high degree of flexibility and adaptability to support our fast-paced environment. It is the perfect opportunity for a proactive operational coordinator who is passionate about building a vibrant office culture and creating a supportive, pleasant, and welcoming workplace experience for our entire team.
What You'll Do
Workplace Experience & Events
Employee Support:
Act as the first line of contact for administrative and facility requests (e.g., courier services, workplace inquiries), resolving them quickly to optimize team productivity.
Event Logistics:
Provide end-to-end support for employee engagement and company events, including setup, logistics coordination, and F&B ordering.
On-Site Tech Support:
Act as the local hands for corporate IT teams by assisting with basic troubleshooting for meeting room A/V technology and Wi-Fi connectivity checks.
Safety & Compliance:
Assist the Manager in implementing local health and safety protocols, including coordinating fire safety checks in compliance with Hong Kong regulations.
Workplace Upkeep & Operations
Daily Environment:
Conduct daily walkthroughs and collaborate with the office attendant to ensure all workspaces, meeting rooms, and collaborative zones are clean, fully stocked, organized, and functional.
Vendor Coordination:
Coordinate with vendors for workplace facilities maintenance and renewals (e.g., water machine filters, furniture repairs, IT equipment).
Inventory & Procurement:
Manage inventory and purchasing for office
snacks, beverages, stationery, first-aid kits, and general office supplies within budget guidelines.
Ad-Hoc Projects:
Manage administrative and ad-hoc assignments in a timely manner to support changing business needs.
What You Bring
Education:
Bachelor's degree or Associate degree in a relevant field.
Experience:
3–5 years of proven experience in customer service, office operations, or workplace experience, with a demonstrated ability to engage with stakeholders comfortably.
Language Skills:
Excellent command of written and spoken English, Cantonese, and Mandarin.
Technical Skills:
Proficient in Google Workspace and Microsoft Office applications, knowing Slack is a plus.
Communication:
Exceptional verbal and written communication skills, with the ability to convey ideas clearly and engage with diverse teams.
Interpersonal Attributes:
Warm, approachable, and enthusiastic personality who genuinely enjoys thriving in a fast-paced, start-up environment.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: United States; California; Florida; New York; Massachusetts; Virginia; Colorado; New Jersey; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
We are looking for a Middle Atlassian Administrator to join our team and help us improve internal processes through automation and efficient management of our Atlassian ecosystem.
In this role, you will be responsible for administering and optimizing Jira Cloud, Jira Service Management, and Confluence Cloud, as well as building integrations and automating workflows across our internal systems.
Our main goal is to minimize manual and repetitive work for employees by delivering reliable, scalable, and efficient automations. We are looking for someone who is proactive, enjoys solving business challenges, and can translate business requirements into practical technical solutions.
Responsibilities:
Administer, configure, and maintain Atlassian Cloud products, including Jira Cloud, Jira Service Management (JSM), and Confluence Cloud.
Create and configure Jira projects, workflows, issue types, custom fields, screens, permissions, and notification schemes.
Configure and optimize Jira Service Management projects, including request types, forms, queues, SLAs, and approval workflows.
Design, develop, and maintain business process automations using automation tools (Jira Automation, n8n etc).
Build and maintain integrations between Atlassian products, HRIS, Slack, and other internal systems using n8n, APIs, and webhooks.
Analyze existing business processes, identify opportunities for automation, and implement solutions to reduce manual work.
Maintain technical documentation for workflows, integrations, and automation solutions.
Continuously improve the reliability, performance, and usability of internal tools and automated processes.
Requirements:
2+ years of hands-on experience administering Jira Cloud and Confluence Cloud.
Practical experience with Jira Service Management configuration and administration.
Strong understanding of Jira workflows, permission schemes, custom fields, automation rules, and project configurations.
Experience designing and implementing business process automations.
Experience working with Atlassian REST APIs, Smart Values, and developing custom integrations.
Understanding of system integrations, authentication methods, and data exchange between applications.
Strong analytical and troubleshooting skills.
Ability to understand business requirements and translate them into technical solutions.
Practical programming experience in one or more languages (JavaScript, Groovy, Java, or similar).
Good communication skills and ability to work independently with different stakeholders.
Nice to have:
Hands-on experience with n8n or similar workflow automation platforms (Make, Zapier, etc.), including complex workflows, error handling, and custom JavaScript nodes.
Experience integrating HRIS platforms with Jira, Slack, and other enterprise tools.
Experience with OAuth 2.0, API tokens, and integration security best practices.
Experience with AI tools and integrating AI-powered capabilities into business process automations.
Basic understanding of ITSM and ITIL practices.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: European Union
Workplace: Remote
About the Role
We're looking for a People Operations Partner who can bring operational clarity into a fast-moving environment and help scale People Operations through strong execution, process thinking, coordination, and automation.
To be considered for this specific role, you MUST be a fluent Ukrainian speaker.
This role sits closer to operational systems coordination than traditional HR administration. We are looking for someone who naturally thinks in:
- workflows
- dependencies
- automations
- ownership
- bottlenecks
- scalability
- operational efficiency
You will work closely with PBPs, business leaders, Finance, Legal, Service Desk, and employees across the company to ensure people-related processes work reliably, clearly, and without unnecessary friction.
You will also work across multiple operational systems and platforms used within the People function, including HRIS, ATS, learning, benefits, and engagement tools.
Key Responsibilities
- Coordinate onboarding, offboarding, internal moves, compensation changes, probation workflows, and other employee lifecycle processes.
- Maintain operational consistency and data accuracy across People systems and platforms.
- Coordinate execution between PBPs, managers, Finance, Legal, and Service Desk.
- Support operational ownership and administration of People-related tools together with Service Desk and other stakeholders.
- Track operational deadlines, dependencies, and process gaps.
- Improve SOPs, playbooks, templates, and operational documentation.
- Support automation and operational standardisation initiatives.
- Contribute to the development of an AI-supported internal People Knowledge System.
- Help build scalable People Operations processes that can grow with the company.
Requirements
- 3+ years in operational coordination/people operations/business operations / process-heavy environments
- Strong operational coordination and process management skills.
- High attention to detail and execution quality.
- Ability to manage multiple workflows in a fast-paced environment.
- Strong ownership mindset and proactive follow-up habits.
- Systems and process-thinking mindset.
- Interest in automation, AI tooling, operational scalability, and process optimisation.
- Ability to simplify operations without losing accuracy or control.
- Comfortable working in environments where processes are still evolving and being built.
- Experience working with operational platforms and systems (HRIS / ATS / LMS / benefits platforms etc., HiBob experience is a strong plus).
- Strong communication and stakeholder coordination skills.
- Upper-Intermediate English or higher.
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruitment Process
- Interview with a Recruiter (30-45 min)
- Hiring Manager Interview with a People Lead (60 min)
- Final Interview with C-level (60 min)
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Global
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as a Traiding Monitoring Specialist!
Requirements
Higher education in Economics, Finance, Mathematics, Computer Science or a related field;
Basic understanding of financial markets, trading and exchange infrastructure;
Understanding of the trading lifecycle: market data, deals, executions, liquidity and position updates;
Strong analytical and systemic thinking, with the ability to identify anomalies and perform initial investigation;
Confident Excel skills and ability to work with operational and trading data;
Ability to follow runbooks and escalation procedures and handle incidents under time pressure;
Strong communication skills and ability to coordinate with Trading, Risk, Operations and Engineering teams;
Willingness to work in shifts, including day, evening and night shifts in rotation.
Will be an advantage
Basic understanding of APIs, WebSocket, connectivity and common exchange or trading system issues;
Experience with monitoring and BI tools such as Grafana and Tableau;
Responsibilities
Monitor trading services, strategy instances and critical production dependencies in real time;
Monitor exchange connectivity, market data feeds, order flow, fills, latency, API/WebSocket errors and rate limits;
Detect technical anomalies and deviations in the observable state of trading services;
Perform first-line incident investigation and predefined recovery actions within approved permissions;
Classify and escalate incidents to Traders, Risk,Operations or Engineering according to severity and incident type;
Track incidents through resolution and maintain incident logs, runbooks and shift handovers;
Support monitoring readiness and checks for new strategies, markets, exchanges and production releases;
Contribute to improvements in monitoring dashboards, alerts and automation.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
Hands-on experience in Web3 / crypto – worked on crypto projects or inside crypto companies, not adjacent to them.
Able to communicate inside the industry: accurate terminology with founders, exchanges and infrastructure teams; understands how deals in this market are structured.
2+ years in business development / sales with self-sourced pipeline: cold outreach, first contact, qualification, discovery calls.
Proven ability to move a prospect from first call to a committed, warm opportunity: discovery, objection handling, next-step discipline, follow-up until a decision.
Closing experience on mid-size tickets – candidate must be able to name deal sizes, cycle length and their own role in each. Closing is not the daily core of the role, but the hire must be able to take a deal to signature.
Fluent spoken English (C1+), verified in a live call.
Ukrainian – native (preferred).
Hands-on work in any CRM (HubSpot, Pipedrive, Attio, Salesforce or equivalent): pipeline hygiene, stage discipline, logging every touch.
Cold outreach at volume: LinkedIn Sales Navigator, Telegram, email sequencing.
Ability to work across multiple projects/products in parallel and enter unfamiliar verticals quickly – research a new field, build a message that holds up, start contacting.
High-volume orientation: comfortable spending most of the day in conversation, calls and follow-ups.
Responsibilities
Source own pipeline through cold outreach across LinkedIn, Telegram, X/Twitter, email and niche industry platforms.
Build and maintain target lists and segmentation for assigned directions.
Run first contact, qualification and discovery calls.
Convert cold contacts into warm, qualified opportunities and hand them over with full context.
Keep warm opportunities moving: follow-ups, next steps, objection handling – the deal does not stall in this role's hands.
Close mid-size deals independently as the scope expands into the full cycle.
Maintain the CRM: every contact, stage, next step and outcome logged.
Test and iterate messaging and channels per segment; report what converts.
Ramp into new products, networks and verticals as assigned, including unfamiliar fields.
Weekly reporting on outreach volume, calls held, warm opportunities and pipeline movement.
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Dubai, UAE
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Operations Manager.
Requirements
Minimum five years’ operations experience within a crypto exchange, VASP, fintech, payments firm, brokerage, bank, custodian or comparable regulated financial-services business.
Hands-on experience managing transaction operations, settlements, reconciliations, cash or asset movements, operational controls and exception resolution.
Strong understanding of virtual-asset transaction lifecycles, wallets, custody, blockchain confirmations and fiat on/off-ramp processes.
Experience developing SOPs, control frameworks, management reporting, incident-management processes and auditable records.
UAE regulated financial-services experience and familiarity with local operational and regulatory expectations; direct VARA exposure is strongly preferred.
Experience coordinating with Compliance, Finance, Product, Technology, Legal and external providers such as banks, custodians and payment partners.
Strong analytical skills and proficiency with spreadsheets, dashboards, workflow tools and reconciliation data.
Bachelor’s degree in business, finance, operations, technology or a related discipline, or equivalent relevant professional experience.
Fluent written and spoken English; Arabic is advantageous but not essential.
Responsibilities
Design, document and maintain WhiteBIT UAE’s operating model, SOPs, control checklists, escalation procedures and service-level standards.
Coordinate operational readiness for VARA licensing and market launch, including process testing, evidence packs and remediation of operational gaps.
Manage end-to-end client operations, including onboarding hand-offs, account activation, deposits, withdrawals, transfers, settlement, queries and exceptions.
Oversee daily controls and reconciliations across client ledgers, bank accounts, payment partners, custodians, wallets and blockchain records.
Maintain controls for client money and virtual assets, including segregation, safeguarding, approvals, maker-checker controls and audit trails.
Coordinate operational relationships and workflows with banks, custodians, liquidity providers, payment partners and other key service providers.
Own operational incident management, including escalation, root-cause analysis, corrective actions and stakeholder communication.
Work closely with Compliance on CDD/EDD workflows, transaction-monitoring escalations, Travel Rule exceptions, complaints and regulatory information requests.
Coordinate with Finance on treasury operations, cash and asset movements, fees, liquidity requirements and month-end controls.
Monitor service levels, volumes, turnaround times, exceptions, complaints and partner performance, providing regular management reporting.
Maintain accurate and retrievable operational records and support business-continuity and disaster-recovery planning and testing.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
Vacation: 2 business days accrued per month during your first year, increasing to 30 business days per year from your second year onward.
Medical insurance
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Bucuresti, Romania; Cluj-Napoca, Romania
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
What we offer:
Competitive remuneration
Remote work
24 days off per year and floating days
Private clinic health services, Regina Maria Medical Insurance
Flexible benefits through Up multibenefits platform
Referral bonus scheme
Team events, online or at the office
Training and development opportunities with allocated budget
Professional Certifications
Knowledge sharing context.
As a Cybersecurity Expert you will analyze requirements from regulations, standards and customers, derive from them and ensure fulfillment via traceability. You actively involve in the definition of the underlying concept and align it with affected teams. You perform the rollout of defined cybersecurity processes and activities by performing training and closely cooperating with developers. You support to ensure compliance with relevant regulations and standards.
Responsibilities:
Performing requirements engineering: Specifying, reviewing, analyzing and tracing cybersecurity requirements.
Shaping a unified requirements engineering concept: Supporting the creation and alignment as well as practically implementing a unified and holistic concept for cybersecurity requirements engineering.
Collaborating with various teams: Working closely with and training different departments to enable cybersecurity requirements engineering.
Implementing processes: Driving the rollout and training of cybersecurity processes and activities in the organization.
Ensuring compliance: Fulfilling requirements from relevant regulations, standards and best practices (e.g., IEC 62443, NERC CIP, EU Data Act, CRA and others).
Performing training: Training the organization on important aspects of requirements engineering and cybersecurity processes.
Requirements:
Bachelor or Master degree in IT Security, Computer Science,Electrical Engineering with a focus on IT Security, or a comparable qualification with extensive professional experience in OT or product security.
Expertise in requirements engineering: Experience in performing cybersecurity requirements engineering in the discipline of OT or product security. Skills in using requirements engineering tools like Polarion, MagicDraw or DOORS.
Expertise in cybersecurity processes: Experience with defining, rolling out and training processes in an enterprise organization.
Knowledge of regulations and standards: Familiarity with relevant cybersecurity
regulations and standards (e.g., IEC 62443, CRA, NERC CIP, BDEW Whitepaper, ISO27001).
Enjoyment of diverse topics: You enjoy stepping into new arising issues and help drive effective solutions.
Endurance: Ability to drive topics continuous and sustainable.
Communication skills: Proficient in English.
Agile Methodologies Experience: Familiarity with agile methodologies such as Scrum, Kanban, and iterative planning, and backlog management.
As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. Think outside-the-box to cultivate awareness of the Truework vision.
УдалённоСША; A relocation stipend may be available for those willing to relocate to a Checkr hub location; For applicants in Massachusetts:
Location: Japan
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Japan
Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role
The Role
This contract role owns Nex's social media and web content. On social, you'll plan content, manage external agencies, and act as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market. On web, you'll localize our blog into Japanese and keep site information up to date for the Japanese market, and eventually Korean market as well. During game launches, IP partnerships and brand collaborations, you'll balance product education, partner messaging and brand voice to keep the experience clear and cohesive.
This is a foundational hire as Nex brings social in-house. You'll help shape how we engage families, support our biggest launches, and build an audience that grows with us. There is room for the role to evolve as the team scales.
What You Will Do
Social Media (TikTok / X / Instagram / Facebook/ YouTube and more)
Content Planning & Agency Management
Build the content strategy and monthly calendar for each channel, and manage scheduling and publishing
Develop platform-specific ideas (short-form video, long-form video, posts, threads) and review content before it goes live
Manage creative and social agencies: write briefs, run timelines, review and approve deliverables, and manage estimates and budgets
Identify timely cultural moments and trend opportunities
Social Engagement Across All Channels
Monitor conversations daily across Instagram, TikTok, Facebook, Threads, YouTube, X, and emerging platforms, and respond to comments and DMs in a relatable, social-first, on-brand voice
Escalate customer service and product issues to CX
Spot brand love moments and amplify them naturally
Support inbound message spikes during launches, holidays, shipping delays and other high-volume moments
Lead first response during negative spikes and escalate internally
Engagement Execution & Optimization
Partner with the Social Lead to grow replies, saves, shares and positive sentiment
Support social listening and surface actionable insights to the team
Analyze channel performance and deliver monthly reports with recommendations
UGC Curation & Community-to-Content Bridge
Identify and curate high-quality UGC across channels, and brief UGC needs for campaigns
Work with the brand community team to source customer stories, and connect social strategy with our Facebook and Circle communities
Launches, Partnerships & Cross-Functional Collaboration
Balance product education, partner messaging and brand voice across game launches, IP partnerships and brand collaborations
Partner with brand marketing, paid, publishing and community teams
Web (Blog & Site Content)
Run regular audits of product information, pricing and FAQs on the site, and request updates to keep them current
Submit update requests to the web team and engineers, and track them through to release
Localize English blog posts into Japanese: manage translation and localization timelines and quality, and manage translators or vendors as needed
Adapt messaging and examples for the Japanese market, and maintain a Japanese glossary
Make simple updates in the CMS and QA content before publishing
Publish posts with basic SEO in mind (titles, meta descriptions, keywords)
Cross-Channel
Plan content that connects social and the blog (e.g., social posts timed to new articles)
Required Qualifications
3–5 years of experience in social media, community management or engagement roles
Experience managing community engagement across multiple platforms
Strong understanding of modern parent and family audiences
Demonstrated ability to drive engagement, sentiment and conversation growth
Experience directing external agencies or production partners (briefs, timelines, quality control)
Native-level Japanese writing and editing skills, with strong brand judgment
Business-level English (reading English articles, written and verbal communication with global teams)
Experience working with web teams and engineers to scope requests and see them through to release
Experience escalating CX and product issues appropriately
Experience with social listening and management tools (e.g., Sprout Social) and platform analytics
Ability to manage multiple priorities in a fast-paced environment
Self-starter who takes initiative and spots opportunities proactively
Preferred Qualifications
Experience with family-oriented, kids or parenting brands
Background in consumer tech, gaming or lifestyle
Experience supporting product launches, partnerships or IP-driven campaigns
Experience supporting engagement during high-volume moments (PR, launches, TikTok Shop spikes)
Familiarity with short-form video and TikTok-native formats
Experience managing English-to-Japanese localization or reviewing translation quality
CMS experience
Basic SEO knowledge and experience with analytics tools such as GA4
Experience collaborating cross-functionally in remote teams
What Sets You Apart
Deep understanding of how families and parents behave on social: what they save, share, DM and tag
You go beyond reactive engagement and proactively create engagement opportunities
You balance warmth, playfulness and professionalism in brand voice
You recognize brand love moments and amplify them naturally
You see engagement as a growth driver, not a vanity metric
You care about building a community, not just managing comments
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Hong Kong or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong or Remote
Type: Full Time
The Role
As a ML Researcher at Nex, you will develop new machine learning models and algorithms that push the boundaries of computational perception and interaction on Nex Playground. You will join a small, deeply technical team that combines research and engineering to solve complex problems in sensing, understanding, and multimodal interaction.
The ML Research role emphasizes rapid experimentation, exploring new ideas and methods to expand what our platform can sense, understand, and respond to. You will work within the ML Research group, collaborating closely with ML Engineers who build the infrastructure that accelerates your research.
This role is ideal for researchers who want to see their work directly impact product capabilities while maintaining a focus on cutting-edge innovation.
The Mindset
You are driven by curiosity and technical discovery. You see research as a systematic process of exploration and validation, not just theoretical work. You balance scientific rigor with practical impact, knowing that the best research solves real problems. You thrive in a team that values experimentation velocity and measurable technical improvement.
What You’ll Do
Develop novel ML models and algorithms for computational perception and interaction
Design and execute rapid experiments to validate new ideas and methods
Explore advancements in computer vision, audio processing, sensor fusion, or related domains
Collaborate with ML Engineers to integrate research outcomes into training pipelines and production systems
Measure and track experimentation velocity, the number and quality of validated experiments per quarter
Contribute to research planning and help define the technical roadmap alongside the Engineering Manager and Tech Lead
Document research findings and communicate technical progress to the broader team
Must Have
2+ years of hands-on ML research experience in industry, academia, or research labs
Demonstrable track record of designing and conducting ML experiments from hypothesis to validation
Proficiency in Python for ML research and experimentation
Deep expertise with PyTorch or TensorFlow for model development
Experience training and evaluating ML models on real datasets
Understanding of model evaluation metrics, experimental design, and statistical validation
Familiarity with data preprocessing, augmentation, and management for ML workflows
Experience presenting research findings to technical audiences
Nice To Have
Expertise in real-time inference, model optimization, or efficient architectures
Experience with self-supervised learning, few-shot learning, or foundation models
Background in multimodal learning combining vision, audio, and sensor data
Contributions to open-source ML projects or released research code
Experience collaborating with engineers to productionize research outcomes
Familiarity with ML Engineering practices: training pipelines, experiment tracking, MLOps
Background in edge computing, on-device ML, or resource-constrained environments
Experience with sensing technologies: cameras, microphones, IMUs, or haptic systems
Knowledge of privacy-preserving ML, federated learning, or on-device data processing
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
Cloud Infrastructure Engineering is a critical engineering discipline and a job function in the company. Its charter is to build tools and infrastructure that promote early detection of production failures, leading to a stellar customer experience.
Our work is to drive safety, health and uptime of our platform, and the ability to remedy unforeseen problems. By removing some of the complex burdens on how to scale and maintain uptime in distributed systems, Cloud Infrastructure Engineer allows development teams to focus on feature development instead of the nuances of achieving and maintaining service level commitments.
About the Opportunity:
We’re looking for a creative and driven individual that can spearhead our effort to push “outside the box” infrastructure implementations, that will have a tremendous impact on our platform’s stability and scalability.
What You’ll Be Doing:
Responsible for the maintenance and configuration of AWS products and services
Responsible for the research, architecture and project implementation solutions based on AWS products
Responsible for the daily maintenance of each AWS cloud environment
Support the deployment, maintenance and scaling of big data and machine learning platforms (e.g., Databricks, AWS SageMaker, Aliyun DSW) to enable data processing and model training workflows
Own the Databricks platform on AWS end to end: workspace provisioning, account/workspace configuration, cluster policies, instance pools, and SQL warehouses, managed as code via the Databricks Terraform provider
Monitor and optimize Databricks cost and performance, including cluster sizing and autoscaling, Photon/serverless adoption, DBU usage tracking via system tables, and job reliability tuning
Automate the provisioning, scaling, and configuration of infrastructure resources using tools like Terraform and CI/CD pipelines
Assist the team in troubleshooting and resolving production database issues during incidents
Monitor company services and handle alerts in a timely manner to ensure service stability and uptime
Collaborate with development teams to ensure seamless integration and deployment of new features
Design, build and maintain internal platforms and tooling to improve operational efficiency, and support unified multi-cloud management across AWS, Alibaba Cloud, and other providers
What We Look For In You:
Bachelors degree or above, major in Computer Science or relevant domains, with over 6 years of experience in DevOps, SRE, DBA or related positions
Proficient in AWS distributed management, large-scale clustering, fault tolerance, backup, load balancing and other technologies
Have a deep understanding of high availability architecture, capacity planning, and rich experience in handling complex problems
Have solid Linux platform operation and maintenance and debugging capabilities, and be proficient in troubleshooting, configuration tuning, and performance analysis
Familiar with Kubernetes (k8s) for container orchestration and management
Familiar with the functional features of AWS products and core products, and have rich practical experience in deployment and tuning of EC2, EKS, VPC, or big data products
Experience with microservices architecture, including deployment, scaling, and maintenance
Experience in monitoring, O&M and management of AWS large-scale servers and containers
Experience in relational databases (e.g., MySQL, PostgreSQL) and NoSQL or big-data storage systems (e.g., Redis, MongoDB, HBase) is a plus
Hands-on experience with big data / machine learning platforms such as Databricks, AWS SageMaker, or Aliyun DSW, including supporting data pipelines, notebook environments, and model training/deployment workflows
Familiar with the deployment, configuration and maintenance of Nginx, kong and other software
Proficient in using Python/Go/shell for development
Strong engineering skills, proficient in at least one infrastructure sub-area, public cloud networking, SRE, DevOps or cloud-native
Experience with internal developer platforms and proficiency in AI-assisted development tools (e.g., Claude Code, Codex) to improve engineering efficiency
Working knowledge of Terraform or similar IaC tools is a plus
Excellent business analysis ability, system architecture ability, and problem-solving ability. and strong self-drive
Nice to Have:
Bilingual in English and Mandarin
Familiar with the operation and maintenance management of Alibaba Cloud, Google Cloud, Microsoft Cloud and other cloud providers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Risk & Analytics Team
The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability.
Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges, from optimizing checkout conversion and mitigating fraud risk to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks.
We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently.
One Role, Multiple Teams
We are hiring multiple Senior Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Point of Sale (POS):
Optimize merchant and checkout performance to improve conversion, approvals, and unit economics across the purchase funnel.
Direct to Consumer (DTC) / Card:
Drive engagement, repeat usage, and lifecycle health across Affirm's app, web, and card experiences.
Fraud:
Prevent and reduce fraud losses across the customer journey while maintaining a frictionless user experience.
Core Analytics:
Build the quantitative research, performance monitoring, and scalable data foundations that enable fast, economically sound decisions.
Servicing:
Enhance the post-origination customer experience by analyzing repayment behavior, collections strategies, and operational efficiency.
International Expansion:
Build the measurement and decision foundations needed to sustainably launch and scale Affirm in new global markets.
About the Role
As a Senior Analyst in Affirm's Risk & Analytics organization, you will join one of several analytical teams working across the customer and merchant lifecycle. While the specific problems you tackle will depend on your eventual team placement, all Senior Analyst roles share a common foundation: owning complex analytical problems end to end, translating data into business strategy, and influencing decisions across technical and non-technical teams.
You will operate with autonomy to own the entire analytical lifecycle, from initial question to final business decision. You bring exceptional analytical rigor, deep domain expertise, and the ability to translate complex regulatory, economic, and machine learning insights into actionable business strategies. You thrive in ambiguity, balance growth with resilience, and are comfortable operating at both strategic and execution levels to influence stakeholders across the organization.
What You Will Do
Optimize End-to-End Strategy:
Leverage advanced data analytics to independently derive insights, develop, and optimize business, risk, or growth strategies across products and geographies.
Manage Macro & Market Trends:
Monitor portfolio performance and exogenous macroeconomic trends, proactively adjusting analytical and operational strategies to mitigate risk and balance growth.
Model & Capability Building:
Partner deeply with Engineering and Machine Learning teams to design, build, and interpret performance metrics for scalable risk, fraud, or growth models.
Cross-Functional Leadership:
Collaborate closely with Product, Legal, and Compliance teams to interpret evolving regulatory and market requirements, translating them directly into analytical policy and product design recommendations.
Oversee Frameworks & Launches:
Oversee the development and execution of analytical frameworks. Drive cross-functional discussions to ensure new product launches and market entries align with risk appetite, operational capabilities, and local regulations.
External & Strategic Alignment:
Engage with external stakeholders, including merchants, vendors, and partners, to align practices, ensure compliance, and strengthen strategic relationships.
AI Leverage & Mentorship:
Build repeatable AI-assisted workflows that compound across the team's analyses, while mentoring junior analysts on technical craft and domain nuances.
What We Look For
2–5 years of proven experience in an analytically driven role within the consumer lending, credit, or fintech industry, specifically leveraging advanced analytics to develop and optimize business strategies.
Degree in Data Science, Computer Science, Engineering, Economics, or a related quantitative field.
Advanced proficiency in SQL, Python, or other scripting languages.
Deep expertise in data mining, data visualization, and statistical modeling, with experience applying machine learning techniques to business or risk management problems.
Proven experience leading cross-functional initiatives that bridge Product, Legal, Compliance, and Engineering to align analytical strategies with business objectives.
Strong understanding of consumer lending regulations, regional market dynamics, and the broader economic landscape influencing policy and growth.
Demonstrated ability to translate complex regulatory and economic insights into actionable strategies.
Exceptional communication skills with the ability to influence senior stakeholders across technical and non-technical functions.
Pay Grade -
K
Equity Grade -
4
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
$112,000
-
$172,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
УдалённоSerbia
Hong Kong; Nex employees may be expected to collaborate with colleagues across different time zones
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