Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
In this role, you will solve challenging frontend engineering problems involving real-time conversations, dynamic interactions and embedded experiences.
As a senior technical contributor, you will influence frontend architecture and technical
direction, lead complex initiatives from design through production, and help establish
engineering standards and patterns that can scale across Intermedia's digital channels.
What You Will Be Doing
• Design, develop, test, and maintain high-quality web applications and frontend capabilities that power interactions.
• Develop reusable web components and frontend capabilities that allow digital experiences to be embedded across Intermedia products and customer-facing websites.
• Build responsive experiences for real-time including
streaming responses, typing and processing states, long-running operations, errors, and interruptions.
• Develop user experiences that clearly communicate actions, status, results, limitations, and requests for additional information.
• Build interaction patterns that support rich conversational experiences beyond text, including structured content, forms, actions, links, files, and other interactive elements.
• Develop experiences that support effective transitions and handoffs.
• Partner with ML and backend engineers to define APIs, events, data contracts, and interaction patterns required to support digital experiences.
• Collaborate closely with Product and UX to translate customer needs and design into intuitive product experiences.
• Help define frontend architecture and reusable patterns digital experiences across web channels.
• Design solutions that support configuration and customization of digital experiences while maintaining consistent engineering and UX standards.
• Optimize applications for performance, responsiveness, scalability, and reliability across browsers, devices, network conditions, and customer environments.
• Ensure digital experiences meet appropriate accessibility and inclusive design standards.
• Design frontend applications with appropriate consideration for authentication,
authorization, privacy, security, and protection of sensitive information.
• Build appropriate analytics, telemetry, monitoring, logging, and observability into digital experiences.
• Use product and operational data to identify performance issues and opportunities to
improve the user experience.
• Lead technical design discussions and provide guidance on complex frontend engineering decisions.
• Conduct code and design reviews and help establish strong standards for frontend architecture, code quality, testing, performance, and maintainability.
• Troubleshoot complex production issues spanning frontend applications, APIs, real-time interactions, and enabled experiences.
• Mentor and coach engineers and contribute to raising frontend engineering capabilities across the team.
• Lead complex frontend initiatives from concept and technical design through implementation, deployment, and continuous improvement.
• Stay current with emerging technologies and engineering approaches related to frontend development and conversational interfaces.
What You Will Bring to the Role
• Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 8+ years of professional software engineering experience, with significant experience
developing sophisticated frontend applications.
• Deep proficiency in JavaScript and/or TypeScript and modern frontend frameworks
such as React or Angular.
• Strong knowledge of HTML, CSS, responsive design, browser technologies, and modern
web application architecture.
• Demonstrated experience designing and building complex, interactive web applications
used in production environments.
• Strong understanding of frontend architecture, component design, state management,
application performance, and maintainability.
• Experience designing reusable frontend components, libraries, or application
frameworks.
• Experience integrating frontend applications with RESTful APIs, asynchronous services,
and distributed backend systems.
• Experience building real-time, asynchronous, or event-driven user experiences.
• Strong understanding of automated frontend testing and modern software engineering
practices.
• Experience designing applications for performance, scalability, reliability, and production
support.
• Strong understanding of web accessibility, responsive design, browser compatibility, and
frontend security.
• Experience with CI/CD, source control, code reviews, observability, and modern
software delivery practices.
• Demonstrated ability to independently lead complex technical initiatives from design
through production.
• Strong problem-solving skills and the ability to navigate ambiguous and evolving
technical requirements.
• Experience providing technical guidance, code review, or mentorship to other engineers.
• Strong communication and collaboration skills with the ability to influence technical decisions and work effectively across Product, UX, frontend, backend, ML, and
platform teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
We are looking for a Site Reliability Engineer (SRE) to improve the reliability of our AI and analytics platforms and the services that depend on them. As Intermedia expands its global product deployments, this role will strengthen SRE practices across production infrastructure, data pipelines, machine-learning services, customer-facing analytics, and AI-powered Voice and Unified Communications capabilities. You will partner with AI, data, product, and platform teams to build scalable, observable systems that deliver dependable insights and resilient customer experiences.
What you will be doing:
Run and improve production environments that support AI and AI workloads, data pipelines, analytics applications, and customer-facing services.
Build software and automation to manage cloud infrastructure, data platforms, model-serving infrastructure, and application services.
Define and measure service level indicators, service level objectives, and error budgets for AI and analytics services, including availability, data freshness, pipeline completion, and inference latency.
Build end-to-end observability that correlates metrics, logs, and traces with data-quality signals, AI-service performance, and customer impact.
Monitor and optimize the reliability, performance, capacity, and cost of batch and streaming workloads, analytics queries, and inference services.
Partner with data engineering and machine-learning teams to make ingestion, transformation, feature, training, deployment, and reporting workflows production-ready.
Automate CI/CD and production-readiness checks for data pipelines, model and prompt releases, schema changes, analytics applications, and dashboards.
Detect and resolve data-quality incidents involving missing, stale, delayed, or anomalous data, schema drift, and broken lineage or dependencies.
Design and test graceful degradation, dependency isolation, retry and fallback patterns, and recovery procedures for impaired AI, data, or downstream services.
Improve the reliability of AI-powered Voice and Unified Communications capabilities such as speech recognition, transcription, summarization, intelligent routing, conversational assistance, and text-to-speech.
Establish operational monitoring for model and AI-service behavior, including latency, throughput, error rates, drift indicators, and changes in output quality.
Plan capacity and run performance, load, and resilience tests across compute-intensive AI workloads, distributed data processing, and analytics services.
Lead incident response and post-incident improvement for AI and analytics services, using measurable actions to reduce recurrence and recovery time.
Support secure and reliable access to cloud storage, processing, and query services used by analytics products and internal decision-making.
Reduce operational toil and improve engineering productivity through platform tooling, runbooks, self-service automation, and clear operational standards.
What you will bring to the role:
Bachelor's degree in computer science, data engineering, software engineering, or another technical or scientific discipline, or equivalent practical experience.
4-7 years of experience in production operations, systems engineering, SRE or DevOps, software deployment, and maintenance of distributed production systems.
Experience with cloud infrastructure, containers, Kubernetes, distributed systems, and scalable compute and storage services.
Experience operating data processing, orchestration, storage, or analytics technologies, such as Kafka, Spark, Airflow, dbt, data warehouses, or comparable cloud services.
Ability to use metrics, logs, traces, data-quality checks, freshness indicators, lineage, and service-level indicators to diagnose complex production issues.
Experience with CI/CD, DataOps or MLOps practices, automated testing, controlled rollout, and rollback of data and AI service changes.
Strong troubleshooting skills across Linux, applications, networks, APIs, data pipelines, and distributed service dependencies, with attention to security and access controls.
Strong analytical problem-solving and cross-functional communication skills, with a proactive approach to reliability, performance, and continuous improvement.
Diversity Inclusion and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
Preferred Qualifications
:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems
Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption
Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
Preferred Qualifications
:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using
Octopus Deploy
,
GitHub
, and
Ansible
, ensuring releases are automated, repeatable, secure, and reliable for production.
Key responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Key responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Nice to have
Experience with Terraform and infrastructure provisioning
Scripting: PowerShell and/or Bash
Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
Familiarity with container-based deployments (Docker/Kubernetes)
Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
Experience with load balancing components ( F5 LTM, F5 GTM)
Experience with administering AWS or Azure tenants
Experience with Virtualization platforms such as VMWare or HyperV
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
Role summary
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using
Octopus Deploy
,
GitHub
, and
Ansible
, ensuring releases are automated, repeatable, secure, and reliable for production.
Key Responsibilities
Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support
Octopus Deploy
projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with
Ansible
(playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in
GitHub
(branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime
Required skills and experience
Experience as
DevOps / Release / Deployment Engineer
supporting production deployments
Strong hands-on experience with
Octopus Deploy
(process design, variables, multi-environment releases)
Strong
Ansible
skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of
GitHub
(PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on
Windows and/or Linux
hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers
Nice to have
Experience with Terraform and infrastructure provisioning
Scripting: PowerShell and/or Bash
Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
Familiarity with container-based deployments (Docker/Kubernetes)
Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
Experience with load balancing components ( F5 LTM, F5 GTM)
Experience with administering AWS or Azure tenants
Experience with Virtualization platforms such as VMWare or HyperV
Location: Portugal
Workplace: remote
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
Are you ready to dive into the world of DevOps and make a tangible impact? We are looking for a proactive and eager DevOps Engineer who is keen to learn, grow, and get involved in exciting tasks that keep our infrastructure running smoothly. This role is perfect for someone with a good knowledge of Kubernetes, IAC best practices and GCP.
Key Responsibilities
Collaborate closely with the development team to deploy and maintain application infrastructure.
Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
Work with Kubernetes, Docker, Helm and ArgoCD to deploy applications from development through to production environments.
Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
Write and manage automation pipelines for application deployment and maintenance.
Provision and manage infrastructure using Terraform.
Document processes and best practices clearly and concisely.
What You Will Bring to the Role
3-5 years of experience in DevOps Engineering or a related field.
Experience of cloud infrastructure primarily GCP.
Experience with Linux command line and networking, particularly within Kubernetes environments.
A willingness to dive into complex systems, ensuring that everything runs smoothly.
A strong understanding of security best practices.
Participating in on-call rotation.
Bonus Skills
Previous experience with tools such as Kubernetes, Elasticsearch, RabbitMQ, Postgres, Ansible, Redis, and Jenkins.
An understanding of scripting languages like Bash, Python, or Go.
Experience working with distributed and remote teams.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
We are looking for a proactive and eager DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment.
What You’ll Be Doing
Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
Build and manage automation pipelines for application deployment and maintenance.
Engage in the day-to-day management of Linux servers via the command line
Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
Document processes and best practices clearly and concisely.
Participate in incident solving on-call rotation.
What You Will Bring to the Role
2+ years of experience in DevOps Engineering or a related field.
Strong understanding of the Linux operating system and comfort working at the command line.
Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications.
Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers.
A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
A foundational understanding of security best practices.
Proficiency with scripting languages like Bash, Ruby, Python, or Go.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a proactive and eager DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment.
What You’ll Be Doing
Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
Build and manage automation pipelines for application deployment and maintenance.
Engage in the day-to-day management of Linux servers via the command line
Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
Document processes and best practices clearly and concisely.
Participate in incident solving on-call rotation.
What You Will Bring to the Role
2+ years of experience in DevOps Engineering or a related field.
Strong understanding of the Linux operating system and comfort working at the command line.
Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications.
Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers.
A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
A foundational understanding of security best practices.
Proficiency with scripting languages like Bash, Ruby, Python, or Go.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Georgia
Workplace: remote
About the Job
ALL CANDIDATES MUST BE LOCATED IN GEORGIA
Are you looking for a company where your voice is heard? Where you can make a real impact while working with smart, motivated people on meaningful technology?
Then
Intermedia
is the place for you.
Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years — and we’re just getting started.
About the Role:
The Core Systems Engineer – Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices.
This is a remote position supporting a global environment.
Key Responsibilities
Design, develop, and maintain automation solutions for infrastructure and operations
Create and modify scripts using
Python, PowerShell, and Ansible
Apply
Infrastructure as Code
principles to system configuration and deployment
Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix)
Integrate systems using APIs (REST, JSON, YAML)
Support virtualization platforms including VMware and Hyper-V
Troubleshoot complex system and performance issues in production environments
Collaborate with cross-functional teams on infrastructure projects and improvements
Maintain source control using Git and contribute to CI/CD pipelines where applicable
Document systems, processes, and automation workflows
Skills, Knowledge and Expertise
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience
Strong experience with Linux administration
Hands-on experience with Grafana, Zabbix, or similar monitoring tools
Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks
Understanding of system metrics such as CPU, memory, disk, network, services, logs, and application availability
Hands-on experience with automation and scripting (PowerShell, Python, bash or one of them)
Familiarity with APIs, REST, JSON, YAML, and system integration concepts
Familiarity with Git or other source control tools
Experience supporting production infrastructure environments
Strong analytical, troubleshooting, and communication skills
Ability to work independently with minimal supervision
Preferred Qualifications
Experience with AWX, Ansible
Familiarity with containers and orchestration technologies such as Docker or Kubernetes
Familiarity with CI/CD pipelines (e.g., GitLab CI)
Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf, ELK)
Exposure to cloud platforms such as AWS or Azure
Experience with virtualization platforms (VMware and/or Hyper-V and/or OLVM)
Why Join Intermedia
Work on automation-first, enterprise-scale infrastructure
Build platforms that directly improve reliability and operational efficiency
Collaborate with highly skilled, international engineering teams
Grow your career in a company that promotes from within
Be part of a culture built on trust, ownership, and continuous improvement
Diversity, Inclusion & Equal Opportunity
Intermedia is proud to be an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We value diversity and are committed to creating an inclusive environment for all employees.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Transport Back Office Specialist
Employment Type: Full-Time
Experience: 2+ Years Required
About the Role
The Transport Back Office Specialist provides essential administrative and operational support to the
transport team. The role is centred around processing invoices from carriers and vendors, managing
their approval flow in ZIP, maintaining shipment and financial documentation, and keeping shipment
statuses up to date in relevant systems. The specialist is expected to be organized, detail-oriented, and
proactive in following up on outstanding items to ensure nothing falls through the cracks.
Key Responsibilities
Invoice Processing & Payment Follow-Up
• Receive and process invoices from carriers, freight forwarders, customs brokers, and other
transport vendors.
• Enter invoices into ZIP accurately, ensuring correct coding, cost allocation, and supporting
documentation.
• Track invoice approval status in ZIP and proactively follow up with internal approvers to keep
the process moving.
• Liaise with the finance and accounting teams to ensure approved invoices are paid on time.
• Investigate and resolve discrepancies between invoices and agreed rates or contracts, escalating
complex cases to the Transport Manager as needed.
• Maintain an up-to-date log of outstanding invoices and payment statuses, flagging overdue
items.
Document Management & Filing
• Collect, organise, and file all transport-related documentation, including invoices, proof of
delivery, customs documents, shipping instructions, and carrier correspondence.
• Ensure documents are stored accurately in the relevant systems (TMS, Jira, shared drives, or
equivalent) and are readily accessible for audit or operational review.
• Maintain documentation standards and naming conventions to support compliance and internal
audit requirements.
• Support the team during audits or compliance reviews by retrieving and compiling required
records.
Shipment Status Updates
• Monitor active shipments and update shipment statuses in the relevant tracking systems (TMS,
Jira, or equivalent) based on information received from carriers and the transport team.
• Flag delays, exceptions, or missing updates to the responsible Transport Specialist or Manager.
• Ensure shipment records are complete and accurate from booking through to final delivery
confirmation.
• Coordinate with carriers and vendors to obtain status updates or missing documentation where
needed.
Administrative Support to the Transport Team
• Provide general administrative support to the transport team, including preparation of reports,
data entry, and correspondence with external partners.
• Assist in maintaining vendor contact lists, rate cards, and contract reference documents.
• Support the onboarding of new carriers or vendors by collecting required documentation and
setting them up in relevant systems.
• Identify recurring administrative bottlenecks and suggest process improvements to increase
efficiency.
Requirements
• 2+ years of experience in a logistics, transport, or supply chain back-office or administrative role.
• Hands-on experience processing invoices and managing payment workflows, ideally using ZIP or
a similar accounts payable or procurement platform.
• Familiarity with transport management systems (TMS), Jira, or similar tools used for shipment
tracking and documentation.
• Strong organizational skills and attention to detail — able to manage multiple open items
simultaneously without losing track.
• Proactive follow-up skills; comfortable chasing approvers, vendors, and carriers to keep
processes on schedule.
• Good understanding of transport and freight documentation (invoices, PODs, customs
paperwork, etc.).
• Proficient in Microsoft Excel or Google Sheets for tracking, reporting, and data management.
• Clear written communication skills in English; able to correspond professionally with internal
teams and external partners.
• Ability to work independently and manage own workload with minimal supervision.
Nice to Have
• Experience supporting international freight operations, including familiarity with customs
documentation.
• Background in a technology, data center, or hardware logistics environment.
• Experience with ERP systems (SAP, Oracle, NetSuite, or similar) in a logistics context
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$80,000
—
$90,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin | Denver | San Francisco | New York
About the Role
As an FDE, you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that stand between them and production — so they can build faster and scale further on Cloudflare.
This is a one-to-many motion. Rather than embedding full-time with a single account, you'll work in parallel, bringing patterns, reference implementations, lessons learned from across your portfolio to every customer you work with. Customers come to us building on the developer platform, but when we engage we support the full breadth of the Cloudflare platform.
You operate as a technical force multiplier — helping customers ship, raising the quality of what they build, and surfacing real-world product insights back to Cloudflare's Product and Engineering teams.
What you'll do
Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving each engagement forward from idea to launch.
Shape scalable, resilient architectures on Cloudflare and guide customers on the design decisions that matter — before they become bottlenecks.
Hands-on development alongside customer teams to prototype, configure, and build reference implementations that demonstrate the right way to solve a problem on Cloudflare.
Review customer code and share the best practices that raise the quality, performance, and security of what they build.
Diagnose and resolve hard technical problems across the stack, removing the blockers between customers and a successful launch.
Write reference code, samples, and technical guidance that customers can learn from, build on, and reuse.
Support the full breadth of the Cloudflare platform when engaged — from Workers, storage (KV, R2, D1), and Durable Objects to AI (Workers AI, AI Gateway, Vectorize), security, networking, and observability.
Join Customer Engineering rituals — design reviews, planning sessions, and technical working sessions.
Surface real-world edge cases, friction, and product gaps directly to Cloudflare's Product and Engineering teams to shape the product roadmap.
Establish and maintain trusted technical relationships with customer engineers and technical leaders (Staff+ engineers, Directors, and VPs).
Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across each customer's tech stack.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Proven Engineering Pedigree:
7+ years of professional software engineering experience, including time in a customer-facing engineering role — such as forward deployed, solutions or sales engineering, professional services, or developer relations — where you worked hands-on with external engineering teams. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
Languages
: You are experienced with modern languages like TypeScript, Rust, and Go.
Active Practitioner
: You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
Full-Stack Architectural Depth
: Broad technical fluency across the entire stack — from frontend performance and backend logic to data/storage and distributed infrastructure.
Production Maturity
: You've owned mission-critical services with real-world users. You understand production rigor, the urgency of incident response, and the architectural discipline required to run highly available systems.
AI-Native Development:
You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Systems Design & Strategic Thinking:
Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
Cloud Ecosystem Fluency:
Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
High Agency & Navigating Ambiguity:
You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
Executive Presence:
Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Bonus Points
Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $244,000 - $290,000
For New York based hires: Estimated annual salary of $234,000 - $280,000
For Colorado based hires: Estimated annual salary of $212,000 - $255,000
Commissions:
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Applications will be accepted until January 15th, 2027.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
We are seeking a skilled and experienced AI Infrastructure Specialist to join our growing technology team in the United States. Design, deploy, and maintain scalable infrastructure for AI and machine learning applications.
УдалённоmiddleСША; Candidates from eligible locations across the United States are encouraged to apply; Ability to collaborate with distributed engineering teams across different US time zones; We welcome qualified candidates from diverse professional backgrounds and encourage applications from eligible candidates across the United States
We are seeking an ambitious, results-driven Business Development and Client Engagement Manager to spearhead our market expansion and drive participant intake across Perth and the wider Western Australian region. Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia.
Location: UK: London (7 Devonshire Square)
Workplace: Hybrid
The role & impact
As a Product Design Director, you will guide the design vision and strategic direction across key product initiatives within your portfolio. You will champion high standards of design practice, balancing user needs with overall business goals to ensure the delivery of intuitive, high-value product experiences.
Beyond strategy, you will provide leadership to a team of product designers. By coaching, mentoring, and fostering an environment of continuous growth, you will enable design leads and practitioners to hone their skills, elevate their craft, and deliver exceptional value to our customers.
The team & how they connect
You will join a collaborative global design leadership network that works hand-in-hand with Product, Engineering, and Research teams. Together, the team shares a passion for solving complex customer problems, elevating design quality, and driving operational excellence across the entire design practice.
Initially, the role will focus on
- Setting the design vision and strategy in partnership with product and engineering leads
- Leading and mentoring a multi-level team of product designers to support their career development and daily craft
- Refining design standards, processes, and systems to ensure delivery across your portfolio
- Establishing collaborative partnerships across Product, Technology, Research, and Accessibility to create unified customer journeys
Where and how you can work
At Xero, we offer a hybrid working environment designed to foster connection, creativity, and balance. You will work flexibly from home alongside regular collaborative time in one of our modern, fully-equipped offices.
Here are some of the things we are looking for
- Experience leading, mentoring, and growing multidisciplinary teams of product designers
- A strong track record of shaping design strategies for complex digital products or digital ecosystems
- Proven ability to build collaborative partnerships with senior stakeholders across Product and Engineering
- Expertise navigating the end-to-end design lifecycle, from discovering user insights through to final interface execution
- Passion for championing accessibility, research, and design systems into everyday team practices
- Demonstrated success in cultivating inclusive team cultures where individuals are empowered to do their best work
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
ГибридГеография найма не уточнена
УдалённоALL CANDIDATES MUST BE LOCATED IN PORTUGAL
УдалённоleadALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM
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