Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Type: Full-time (Remote)
Company: HealthTech company developing innovative AI-driven wellness products
About the client’s company:
Fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.
ABOUT THE ROLE
We are looking for a Head of Customer Support to own the support function for all our products. You will lead a remote, multinational team and be responsible for the full support experience: from the first ticket to a renewed subscription.
In a subscription business, support directly affects retention, refunds, chargebacks and app ratings. Your work will be measured not only by response time, but by how many users we keep and how they talk about us.
RESPONSIBILITIES
- Lead, coach and grow a remote, multinational support team: hiring, onboarding, scheduling, performance reviews and career development.
- Own support strategy and operations across all channels (email, in-app chat, app store replies) for Ultiself and Soob.
- Set and own support KPIs — first response time, resolution time, CSAT, ticket volume per user, refund and chargeback rates — and report on them to leadership.
- Build and continuously improve processes: SLAs, escalation paths, macros, QA scoring, knowledge base and internal documentation.
- Own subscription-related cases: cancellations, refunds, billing disputes and chargeback prevention, in close cooperation with Finance and payment providers.
- Design retention flows in support: save offers, win-back scripts and cancellation reason tracking.
- Turn support data into insights for Product and Marketing: top contact reasons, bugs, paywall and onboarding issues.
- Choose, set up and optimize the support tool stack (Zendesk, Front, Intercom or similar), including automation and AI-assisted replies.
- Plan and manage the department budget and headcount as the user base grows.
- Ensure safe and careful handling of sensitive topics (health, alcohol use) and of user data.
- Stay hands-on when needed: handle complex or escalated cases yourself.
REQUIREMENTS
- 5+ years in customer support, including 3+ years leading a support team (Head of Support, Support Manager or Team Lead of a team of 8+ people).
- Experience in B2C digital products with a subscription model — mobile apps, SaaS or e-commerce subscriptions.
- Deep knowledge of support metrics and proven results in improving them (share numbers: CSAT, FRT, refund rate, etc.).
- Experience building support processes and documentation from scratch and scaling them.
- Hands-on experience with support platforms (Zendesk, Front, Intercom or similar) and automation.
- Understanding of payment processes: refunds, chargebacks and payment processors (Stripe, PayPal, App Store and Google Play billing).
- Strong data skills: confident with Excel / Google Sheets and support analytics dashboards.
- Strong leadership and communication skills; ability to work independently in a fast-paced environment.
- Fluent English (C1+), written and spoken.
NICE TO HAVE
- Experience managing a fully remote, distributed team across time zones.
- Experience in wellness, health, fitness or mental wellbeing apps.
- Experience implementing AI tools or chatbots in support.
- Spanish as a second language.
WHAT WE OFFER
- Fully remote work with flexible hours.
- Full ownership of the support function and direct impact on retention and revenue.
- Budget and freedom to choose tools and grow the team.
- 20 paid vacation days per year (after probation) and 5 paid sick days per year.
- A fast-scaling team and meaningful products that help people build healthier habits.
Ready to join the team? Please submit your CV.
We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
headExperience managing a fully remote, distributed team across time zones
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As Regional Operations Manager at Sumsub, you’ll help keep regional operations running smoothly as we support businesses with identity verification, KYB, AML and other compliance and fraud prevention products.
What You Will Be Doing:
Plan and coordinate operational priorities for the EU/UK region, aligning local needs with company goals and processes.
Work across teams such as Sales, Customer Success, Legal, Finance and Product to keep customer and internal workflows moving.
Monitor operational performance, identify bottlenecks and use data to recommend practical improvements.
Help build and maintain clear processes, documentation and controls that support consistent, reliable work across the region.
Coordinate regional initiatives, projects and launches, tracking owners, timelines, risks and outcomes.
Gather feedback from regional teams, and share relevant insights .
Support regional planning, resource allocation and reporting.
Help teams prepare for changes in local requirements, business priorities or operating conditions, in partnership with the relevant team members.
About You:
3–5+ years in operations management or a similar role within a fast-paced international fintech or regtech company.
Proven track record of aligning cross-functional teams and successfully executing complex regional initiatives from inception to delivery.
Strong analytical and strategic mindset, with the confidence to evaluate proposals, design high-impact initiatives, and contribute to decision-making alongside regional heads and C-level executives.
Demonstrated ability to define clear, measurable targets (OKRs/KPIs), monitor progress, and achieve tangible results for region-specific projects.
Exceptional interpersonal and communication skills, adept at managing diverse stakeholders, resolving cross-team friction, and fostering alignment.
Bachelor’s degree in Business Administration, Management, or a related field (or equivalent practical experience).
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Development Engineer in Test II
Contract, 12 months
Do you have a passion for test-driven development? Want to work at a company where customers have real excitement for the products you help build? We are looking for a Software Development Engineer in Test to join our Client QA team. This person will be testing new and existing features on multiple platforms and devices in a software development environment.
At PlayStation, we are passionate about both collaboration and technology. We love building the systems that millions of people use and are our own first customers. We strive to be at the forefront of development technologies and are a diverse company with teams on four continents.
Responsibilities
Review product requirements and design documents to create effective testing strategies
Build concrete test plans, write test cases and execute them to ensure quality of features
Implement and maintain test automation scripts to increase test coverage and stability
Develop, maintain and improve test automation framework
Report, track and verify defects as well as monitor Automation jobs
Provide status reports to Leadership and other key partners
Work with the infrastructure team to maintain common services such as CI test pipelines
Required Qualifications
Bachelor’s degree in Computer Science or related field, or ability to demonstrate equivalent knowledge
2+ years experience in UI automation for web or native applications
Validated experience in Software testing life cycle
Experience with version control solutions (both centralized and distributed)
Experience maintaining CI systems (Jenkins preferred)
Experience with Selenium or Appium
Experience in one or more Programming/Scripting Languages, preferably Python.
Preferred Qualifications
Experience with at least one modern web application framework such as Angular/Ember.js/React
Experience developing or testing a non-PC device (phone/game console/set-top box, etc.)
Experience with Agile methodologies
Significant experience with Python
Experience with Node.js, React Native
Experience developing or writing test code for a game console
About You
You have a strong drive and passion for quality and can help inspire, motivate, and influence team members toward better engineering outcomes.
You communicate clearly and professionally with partners at all levels, including technical teams, product stakeholders, and project leads.
You are effective at working with geographically distributed and culturally diverse teams.
You are curious, proactive, and willing to go beyond immediate assignments to deeply understand the systems you support.
You are comfortable asking questions, identifying risks early, and helping the team make informed quality and release decisions.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$45
—
$58 CAD
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$45
—
$58 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: JP - Tokyo, Japan
The Pokémon GO team is looking for a Product Marketing Manager, Live Events to lead product marketing for our global portfolio of real-world Pokémon GO experiences, from major tentpole events to scaled live event programs.
This role is expected to focus primarily on Live Events across APAC, including Japan, while also supporting Live Events initiatives at the global level. You will combine strategic thinking, creative marketing, cross-functional leadership, and an AI-forward mindset to shape how Pokémon GO live events are positioned, branded, and brought to market. You will translate product, player, and business priorities into compelling reasons for Trainers to participate both in-game and in the real world, while using advanced AI tools to accelerate insights, planning, creative exploration, and execution.
You will partner closely with Live Events Production, Game Design, Product Management, Creative, Community, Social, CRM, Communications/PR, Analytics, regional marketing teams, and other cross-functional partners to create and execute go-to-market plans for Pokémon GO live event experiences. You will also collaborate with key external partners to align on strategy, creative, communications, and approvals while maintaining the quality standards expected of Pokémon GO.
What You Will Do
Lead Live Events marketing strategy.
Own the end-to-end product marketing strategy for assigned Pokémon GO live events, defining objectives, audiences, positioning, marketing approach, and go-to-market plans that support player and business goals.
Lead marketing within the Live Events team.
Partner with Production, Game Design, Product Management, and other cross-functional leaders to help shape event concepts, drive alignment, and connect the in-game and real-world experience.
Develop event positioning, branding, and messaging.
Translate event concepts, gameplay, player insights, and regional context into clear positioning, value propositions, campaign narratives, naming and messaging frameworks, and player-facing communications.
Lead integrated go-to-market planning.
Build global marketing plans across web, social, CRM/direct marketing, community, PR, creators, platform partnerships, paid media, and regional channels, aligning teams around key milestones, deliverables, dependencies, and launch readiness.
Leverage advanced AI tools and workflows.
Use leading AI capabilities to accelerate insight synthesis, strategic planning, campaign ideation, localization support, project workflows, quality control, and performance analysis. Build repeatable AI-enabled processes that improve speed and quality while applying strong judgment around accuracy, confidentiality, IP, brand standards, and human review.
Connect the real-world and in-game player experience.
Partner closely with Production, Product Management, and Game Design to ensure marketing reflects the full event experience, communicates player value clearly, and creates cohesion across physical and digital touchpoints.
Lead creative development.
Develop creative briefs and partner with internal creative teams, agencies, regional teams, and external partners to produce campaign concepts, key art, video, digital assets, event branding, and other player-facing materials.
Drive cross-functional marketing execution.
Coordinate stakeholders across functions and regions, clarify ownership and timelines, identify risks and trade-offs, and keep complex event marketing work moving from concept through post-event learning.
Coordinate global and regional marketing.
Create strategies that can scale across Pokémon GO live events while enabling regional teams to adapt plans based on local player behavior, cultural insights, market opportunities, and on-the-ground expertise.
Partner with external stakeholders.
Lead marketing alignment with key brand, licensing, and external partners on positioning, branding, creative, communications, approvals, and major franchise initiatives connected to live events.
Own marketing measurement and learning.
Establish KPIs and success criteria upfront, partner with Analytics and cross-functional teams to evaluate performance, and turn event and campaign learnings into recommendations for future programs.
Prioritize marketing resources and investments.
Help direct creative resources, agency support, channel investment, and marketing budgets toward the highest-impact player and business opportunities.
Champion the Trainer perspective.
Develop a deep understanding of Pokémon GO players, live event attendees, community sentiment, and participation barriers, and bring those insights into event concepting, positioning, go-to-market planning, and marketing decisions.
What you will need
5+ years of experience in product marketing, consumer marketing, integrated marketing, live events marketing, entertainment marketing, or related disciplines.
Experience developing and executing go-to-market strategies for consumer products, experiences, or live-service businesses, ideally within mobile gaming, entertainment, technology, or location-based experiences.
Demonstrated ability to lead complex cross-functional initiatives involving product, creative, marketing, production, regional, and external partner teams.
Strong understanding of positioning, messaging, audience segmentation, campaign strategy, brand development, and integrated marketing.
Advanced fluency with AI-powered tools and a demonstrated ability to apply them meaningfully to marketing strategy and execution, build efficient workflows, critically evaluate outputs, and use AI responsibly in a brand- and partner-sensitive environment.
Experience using player, product, campaign, and/or event data to identify opportunities, establish success metrics, measure performance, and inform future strategy.
Strong strategic thinking with the ability to move comfortably from high-level event strategy into hands-on execution.
Excellent written, verbal, and presentation skills, with the ability to create clarity, drive alignment, and communicate recommendations to senior stakeholders and external partners.
Strong project management and organizational skills, with the ability to operate effectively across overlapping event timelines in a fast-moving live-service environment.
Collaborative working style and demonstrated ability to influence without direct authority, navigate trade-offs, and work effectively across tightly integrated cross-functional teams.
Business-level proficiency in both English and Japanese is required.
Bachelor’s degree or equivalent practical experience.
Plus If...
You have experience marketing large-scale live events, experiential programs, location-based entertainment, or other real-world consumer experiences.
You have marketed mobile or free-to-play games, or worked on a live-service product with a frequent content and event cadence.
You have experience building campaigns that connect a digital product experience with an in-person or experiential component.
You have worked with global and regional teams and developed marketing strategies across multiple markets and cultures.
You have built or scaled AI-enabled marketing workflows, experimentation frameworks, knowledge systems, or creative processes that improved team speed, decision quality, or campaign effectiveness.
You have experience partnering directly with Product Management, Game Design, Production, and/or live event teams.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
Experience planning and executing marketing or live-event initiatives with local governments, tourism boards, or other public-sector partners in Japan.
Please ensure that the résumé/CV you attach is written in English.
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概要
『Pokémon GO』では、世界各地で開催するリアルイベントのプロダクトマーケティングを推進するマネージャーを募集しています。
主に日本を含むAPAC地域のライブイベントを担当し、世界各地のライブイベント施策にも携わります。戦略的思考、クリエイティブなマーケティング、部門横断のリーダーシップ、AIを積極的に活用する姿勢を組み合わせ、『Pokémon GO』のライブイベントの市場における位置付け、ブランディング、市場展開を担います。プロダクト、プレイヤー、事業それぞれの優先事項を踏まえ、プレイヤーがゲーム内と現実世界の両方で参加したくなる魅力を伝えます。また、AIツールを高度に活用することで、インサイトの整理、企画、クリエイティブの検討、施策の実行を加速させます。
ライブイベント制作・運営、ゲームデザイン、プロダクトマネジメント、クリエイティブ、コミュニティ、ソーシャル、ダイレクトマーケティング、広報・PR、データ分析、各地域のマーケティングチームなど、幅広い関係者と連携し、『Pokémon GO』のライブイベントの市場展開計画を策定・実行します。主要な外部パートナーとも協働し、『Pokémon GO』に求められる品質を維持しながら、戦略、クリエイティブ、コミュニケーションに関する合意形成を進めます。
主な業務内容
ライブイベントのマーケティング戦略の策定・推進。
担当する『Pokémon GO』のライブイベントについて、目標、対象者、ポジショニング、マーケティングの方針、市場展開計画を定め、プレイヤーと事業の目標達成に向けてプロダクトマーケティング戦略を一貫して担います。
ライブイベントチームにおけるマーケティングの主導。
制作・運営、ゲームデザイン、プロダクトマネジメントなどの部門責任者と連携し、イベントコンセプトの具体化、関係者間の合意形成、ゲーム内と現実世界の体験の連動を推進します。
イベントのポジショニング・ブランディング・メッセージの開発。
イベントコンセプト、ゲームプレイ、プレイヤーインサイト、各地域の事情を踏まえ、明確なポジショニング、提供価値、キャンペーンのストーリー、ネーミングとメッセージの指針、プレイヤー向けコミュニケーションを設計します。
統合的な市場展開計画の策定。
Web、ソーシャル、CRM・ダイレクトマーケティング、コミュニティ、PR、クリエイター、プラットフォームとの連携、広告など、各地域のマーケティングチャネルを横断するグローバルのマーケティング計画を策定します。主要なマイルストーン、成果物、依存関係、公開・展開に向けた準備状況について、チーム間の認識を揃えます。
高度なAIツールとワークフローの活用。
先進的なAI機能を活用し、インサイトの統合、戦略立案、キャンペーンの発想、ローカライゼーション支援、プロジェクトの進行管理、品質管理、効果分析を効率化します。情報の正確性、機密情報管理、知的財産、ブランド基準、人によるレビューなどの観点で適切に判断しながら、スピードと品質を高める再現可能なAI活用プロセスを構築します。
現実世界とゲーム内のプレイヤー体験の連動。
制作・運営、プロダクトマネジメント、ゲームデザインと密接に連携し、イベント体験全体をマーケティングに反映します。プレイヤーにとっての価値を明確に伝え、リアルとデジタルの各接点で一貫した体験を実現します。
クリエイティブ制作の推進。
クリエイティブブリーフを作成し、社内のクリエイティブチーム、代理店、各地域のチーム、外部パートナーと連携して、キャンペーンコンセプト、キービジュアル、動画、デジタル素材、イベントのブランド表現など、プレイヤー向けの制作物を開発します。
部門横断でのマーケティング施策の実行。
部門や地域をまたぐ関係者を調整し、担当者とスケジュールを明確にします。リスクや両立の難しい課題を把握し、企画段階からイベント終了後の振り返りまで、複雑なイベントマーケティングを着実に進めます。
グローバルと世界各地域のマーケティングの連携。
『Pokémon GO』の複数のライブイベントに展開できる戦略を策定します。同時に、各地域のチームが、現地のプレイヤー行動、文化的なインサイト、市場機会、現場の知見に基づいて計画を調整できるようにします。
外部ステークホルダーとの連携。
主要なブランド・ライセンス関連のパートナーやその他の外部パートナーと、ポジショニング、ブランディング、クリエイティブ、コミュニケーション、承認、ライブイベントに関連するポケモンの主要施策について、マーケティング面の合意形成を主導します。
マーケティングの効果測定と学びの活用。
KPIと成功基準を事前に設定し、分析チームや関係部門と連携して成果を評価します。イベントやキャンペーンから得られた学びを、今後のプログラムの改善提案につなげます。
マーケティングリソースと投資の優先順位付け。
クリエイティブの制作リソース、代理店の支援、チャネルへの投資、マーケティング予算を、プレイヤーと事業に最も大きな効果をもたらす機会へ配分できるよう支援します。
プレイヤーの視点の示唆。
『Pokémon GO』のプレイヤー、ライブイベント参加者、コミュニティの反応、参加の障壁を深く理解し、その知見をイベントの企画、ポジショニング、市場展開計画、マーケティングの意思決定に反映します。
必須要件
プロダクトマーケティング、コンシューマー向けマーケティング、統合マーケティング、ライブイベントマーケティング、エンターテインメントマーケティング、または関連分野での5年以上の実務経験。
コンシューマー向けプロダクト、運用型サービス、または継続運営型ビジネスにおいて、市場展開戦略を策定・実行した経験。特に、モバイルゲーム、エンターテインメント、テクノロジー、位置情報を活用した体験に関する経験が望ましい。
プロダクト、クリエイティブ、マーケティング、制作・運営、各地域のチーム、外部パートナーが関わる、複雑な部門横断の取り組みを主導した実績。
ポジショニング、メッセージ設計、オーディエンスのセグメンテーション、キャンペーン戦略、ブランド開発、統合マーケティングに関する深い理解。
AIツールを高度に使いこなし、マーケティングの戦略・実行に効果的に活用できること。効率的なワークフローを構築し、出力を批判的に検証するとともに、ブランドやパートナーへの配慮が求められる環境で責任を持ってAIを利用できること。
プレイヤー、プロダクト、キャンペーン、イベントに関するデータのいずれか、または複数を活用し、機会の特定、成功指標の設定、成果測定、今後の戦略策定に取り組んだ経験。
高い戦略的思考力を持ち、イベント全体の戦略立案から実務の遂行まで柔軟に対応できること。
優れた文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、複雑な内容を明確に整理し、合意形成を進め、経営層を含む社内関係者や外部パートナーに提案を伝えられること。
高いプロジェクト管理能力と業務整理能力を持ち、変化の速いサービス環境で、複数のイベントのスケジュールが重なる状況にも効果的に対応できること。
協調性を持って業務に取り組み、直接の指揮命令権がない関係者にも働きかけ、両立の難しい課題を調整しながら、密接に連携する部門横断チームで成果を上げられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。
学士号、またはそれに相当する実務経験。
歓迎する要件
大規模なライブイベント、体験型プログラム、位置情報を活用したエンターテインメント、その他のリアルな消費者体験のマーケティング経験。
モバイルゲームや基本プレイ無料ゲームのマーケティング経験、またはコンテンツやイベントが頻繁に更新される 運用型プロダクトでの業務経験。
デジタルのプロダクト体験と、対面または体験型の施策をつなぐキャンペーンを設計した経験。
グローバルおよび各地域のチームと協働し、複数の市場や文化にまたがるマーケティング戦略を策定した経験。
AIを活用したマーケティングワークフロー、実験・検証の仕組み、ナレッジ管理の仕組み、クリエイティブのプロセスを構築・拡張し、チームのスピード、意思決定の質、キャンペーンの効果を高めた経験。
プロダクトマネジメント、ゲームデザイン、制作・運営、ライブイベントのいずれか、または複数のチームと直接連携した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本の地方自治体、観光局、その他の公的機関と連携し、マーケティング施策やライブイベントを企画・実行した経験。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: JP - Tokyo, Japan
The Pokémon GO team is looking for an APAC Localization Manager to lead the localization of all player-facing Pokémon GO communications across APAC. This includes the communications that help players discover, understand, and engage with the game, its content, events, campaigns, and broader brand experience across in-game and external channels.
You will own the quality and operational health of this work from intake and prioritization through translation or transcreation, linguistic review, in-context quality assurance, stakeholder approvals, and launch readiness. You will ensure every deliverable is accurate, culturally appropriate, on brand, and ready for its intended market, while bringing clarity and predictability to a fast-moving, multi-language live-service environment.
You will partner closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams, and external language partners. You will also use advanced AI tools and thoughtfully designed workflows to improve scale, speed, and consistency, while maintaining rigorous human review, confidentiality, IP standards, and the quality expected of Pokémon GO.
What you will do
Lead APAC localization strategy and operations.
Own the end-to-end localization program for all player-facing Pokémon GO communications in APAC. Define how work is scoped, prioritized, resourced, routed, reviewed, approved, and delivered across languages and markets.
Own localization quality.
Set and uphold standards for linguistic accuracy, terminology, tone of voice, cultural relevance, brand consistency, and in-context quality. Ensure localized communications faithfully convey player value while feeling natural and appropriate in each market.
Manage the localization lifecycle.
Drive projects from early intake and source-readiness through translation or transcreation, review, linguistic QA, stakeholder approvals, final delivery, and post-launch follow-up. Maintain clear ownership, timing, dependencies, and escalation paths throughout.
Partner with global and regional stakeholders.
Work closely with Product Marketing, Product Management, Game Design, Creative Production, Community, Social, Direct Marketing, Communications, Production, regional teams to plan localization early, clarify requirements, and ensure localized materials are ready for each market's launch.
Enable culturally relevant communications.
Bring a strong understanding of APAC market and language contexts into planning and review. Identify when direct translation is insufficient and guide appropriate transcreation, adaptation, or market-specific considerations without losing the intent of the global communication.
Manage language partners and resources.
Oversee external localization vendors, linguists, reviewers, and other partners. Set clear briefs and expectations, monitor quality and delivery performance, resolve issues quickly, and help allocate resources across overlapping priorities.
Build scalable localization systems.
Create and maintain the glossaries, style guides, reference materials, workflow documentation, QA processes, and knowledge systems that make localization more consistent, efficient, and resilient as the business scales.
Improve process visibility and launch readiness.
Establish practical tracking and reporting for localization status, blockers, missing inputs, unresolved quality issues, owners, and release risk. Give stakeholders a clear view of readiness and help teams make timely decisions.
Leverage advanced AI tools and workflows.
Use approved AI capabilities to accelerate content analysis, terminology and consistency checks, workflow coordination, quality control, knowledge management, and other high-friction tasks. Build repeatable AI-enabled processes while applying sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Drive continuous quality improvement.
Analyze recurring issues, root causes, vendor performance, and stakeholder feedback. Turn learnings into concrete process, tooling, and training improvements that reduce avoidable errors and improve both quality and speed.
Coordinate approvals and protect the brand.
Ensure localization work follows relevant brand, legal, licensing, and approval requirements. Partner with internal and external stakeholders to surface risks early and maintain the standards expected in a highly collaborative IP environment.
Support broader office operations and cross-functional administrative needs.
Contribute to occasional cross-functional operational initiatives in the Tokyo office, including support related to Legal, Procurement, Partnerships, and other business functions as needed.
What you will need
2+ years of experience in localization program management, international content operations, marketing communications localization, or related disciplines.
Experience managing end-to-end localization workflows for multiple languages and markets, including intake, translation or transcreation, review, linguistic QA, approvals, and delivery.
Experience supporting consumer-facing communications in a fast-moving environment, ideally within mobile gaming, live-service products, entertainment, technology, or another global digital business.
Demonstrated ability to lead complex cross-functional programs involving global and regional teams, product and marketing stakeholders, creative partners, and external vendors.
Strong command of localization quality practices, including linguistic accuracy, terminology management, style guidance, cultural adaptation, and in-context validation.
Experience managing localization vendors, freelancers, or language-service partners, with the ability to set clear expectations, assess quality, and resolve delivery issues constructively.
Hands-on experience using AI-powered tools to improve localization operations, quality assurance, workflow efficiency, or knowledge management, together with sound judgment around accuracy, confidentiality, IP, brand standards, and human review.
Excellent project management and organizational skills, with the ability to manage overlapping launches, identify risks early, and create clarity across multiple dependencies and stakeholders.
Strong written, verbal, and presentation skills, with the ability to communicate precise recommendations and influence decisions without direct authority.
Business-level proficiency in both English and Japanese is required. Fluency in every APAC language is not required; success in this role depends on building reliable localization, review, and quality-management systems with language experts and regional partners.
Bachelor's degree or equivalent practical experience.
Plus if
You have worked on a mobile, free-to-play, or live-service game with a frequent content and event cadence.
You have experience managing localization across multiple APAC languages and markets, including Japan.
You have worked with a translation management system, CAT tools, localization QA tools, or workflow and asset-management platforms.
You have built or scaled glossaries, style guides, linguistic asset libraries, quality frameworks, or knowledge systems that improved consistency and efficiency.
You have built or scaled AI-enabled localization workflows, automation, or quality-control processes that improved team speed, decision quality, or error prevention.
You have experience working with major entertainment or licensed IP, especially in highly collaborative approval environments.
You understand Pokémon GO, its community, and the broader Pokémon franchise.
You have additional proficiency in one or more APAC languages.
------------------------------------------------
概要
『Pokémon GO』では、APAC地域におけるプレイヤー向けコミュニケーションのローカライゼーションを推進するマネージャーを募集しています。ゲーム内外のチャネルを通じ、プレイヤーがゲームやそのコンテンツ、イベント、キャンペーン、さらにはブランド全体の体験に出会い、理解を深め、楽しむためのコミュニケーションを担当します。
ローカライズの優先順位付けから、翻訳・トランスクリエーション(意図や魅力を各市場に合わせて再表現すること)、言語レビュー、実際の表示・利用場面に即した品質確認、関係者の承認、公開準備まで、品質と業務運営の健全性に責任を持ちます。変化が速く、多言語で継続運営する環境において、各成果物の正確性、文化的な適切さ、ブランドとの整合性、対象市場での公開準備を確保するとともに、業務の見通しと予測可能性を高めます。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、開発、各地域のチーム、外部の言語パートナーと密接に連携します。また、高度なAIツールと適切に設計したワークフローを活用し、厳格な人によるレビュー、機密情報の保護、知的財産に関する基準、『Pokémon GO』に求められる品質を維持しながら、業務の拡張性、スピード、一貫性を高めます。
主な業務内容
APACのローカライゼーション戦略と運用の推進。
APACにおける『Pokémon GO』のプレイヤー向けコミュニケーションについて、ローカライゼーションの全工程を担います。言語・市場を横断して、業務範囲、優先順位、リソース配分、作業の振り分け、レビュー、承認、納品の進め方を定めます。
ローカライゼーション品質の管理。
言語的な正確性、用語、トーン・オブ・ボイス、文化的な適切さ、ブランドの一貫性、実際の表示・利用場面での品質について、基準を設定・維持します。プレイヤーにとっての価値を忠実に伝えながら、各市場で自然かつ適切に受け止められるコミュニケーションを実現します。
ローカライゼーションの全工程の管理。
初期の依頼受付と原文の準備確認から、翻訳・トランスクリエーション、レビュー、言語品質確認、関係者の承認、最終納品、公開後のフォローアップまで、プロジェクトを推進します。全工程を通じて、担当者、スケジュール、依存関係、問題の報告・判断依頼先を明確に保ちます。
グローバルおよび各地域の関係者との連携。
プロダクトマーケティング、プロダクトマネジメント、ゲームデザイン、クリエイティブ制作、コミュニティ、ソーシャル、ダイレクトマーケティング、広報、制作・運営、各地域のチームと密接に協働します。早い段階からローカライゼーションを計画し、要件を明確にして、各市場の公開時期に合わせて制作物を準備します。
各市場の文化に即したコミュニケーションの実現。
APACの市場や言語の背景に関する深い理解を、企画やレビューに反映します。直訳では十分に伝わらない箇所を見極め、グローバルのコミュニケーションの意図を保ちながら、トランスクリエーション、表現の調整、市場固有の事情への対応を導きます。
言語パートナーとリソースの管理。
外部のローカライゼーション会社、言語専門家、レビュアー、その他のパートナーを管理します。依頼内容と期待水準を明確にし、品質と納期の実績を確認して、問題を迅速に解決するとともに、優先事項が重なる状況でのリソース配分を支援します。
拡張性のあるローカライゼーションの仕組みの構築。
用語集、スタイルガイド、参照資料、ワークフロー文書、品質確認プロセス、ナレッジ管理の仕組みを整備・維持します。事業の拡大に伴っても、一貫性、効率性、安定性を保てる体制を築きます。
進捗の可視化と公開準備の改善。
ローカライゼーションの進捗、作業を妨げる要因、不足情報、未解決の品質課題、担当者、公開に伴うリスクを、実用的な方法で管理・報告します。関係者が準備状況を明確に把握し、適切なタイミングで判断できるよう支援します。
高度なAIツールとワークフローの活用。
承認されたAI機能を活用し、コンテンツ分析、用語・一貫性の確認、ワークフローの調整、品質管理、ナレッジ管理など、手間のかかる業務を効率化します。正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断しながら、再利用可能なAI活用プロセスを構築します。
継続的な品質改善の推進。
繰り返し発生する問題、その根本原因、ベンダーの実績、関係者からのフィードバックを分析します。得られた学びを、プロセス、ツール、研修の具体的な改善につなげ、回避できるミスを減らし、品質とスピードの両方を高めます。
承認プロセスの調整とブランドの保護。
ローカライゼーション業務が、ブランド、法務、ライセンス、承認に関する要件に沿って進むよう管理します。社内外の関係者と連携してリスクを早期に把握し、多くの関係者との協働が求められるIP関連業務の品質基準を維持します。
オフィス運営および部門横断の事務・業務支援。
必要に応じて、東京オフィスで随時発生する部門横断の業務運営施策に参加し、法務、購買、パートナーシップ、その他の事業部門に関する業務を支援します。
必須要件
ローカライゼーションのプログラム管理、国際的なコンテンツ運用、マーケティングコミュニケーションのローカライゼーション、または関連分野での2年以上の実務経験。
複数の言語・市場を対象に、依頼受付、翻訳・トランスクリエーション、レビュー、言語品質確認、承認、納品まで、ローカライゼーションの全工程を管理した経験。
変化の速い環境で、消費者向けコミュニケーションを支援した経験。特に、モバイルゲーム、ライブサービス型プロダクト、エンターテインメント、テクノロジー、その他のグローバルなデジタルビジネスでの経験が望ましい。
グローバルおよび各地域のチーム、プロダクト・マーケティングの関係者、クリエイティブパートナー、外部ベンダーが関わる、複雑な部門横断のプログラムを主導できること。
言語的な正確性、用語管理、スタイルガイドの運用、文化に応じた表現の調整、実際の表示・利用場面での確認など、ローカライゼーションの品質管理に関する確かな知識と実践力。
ローカライゼーション会社、フリーランス、言語サービスのパートナーを管理した経験。期待水準を明確に設定し、品質を評価し、納品に関する問題を建設的に解決できること。
AIツールを実務で活用し、ローカライゼーション運用、品質保証、ワークフローの効率化、ナレッジ管理のいずれかを改善した経験。あわせて、正確性、機密情報、知的財産、ブランド基準、人によるレビューについて適切に判断できること。
優れたプロジェクト管理能力と業務整理能力を持ち、複数の公開案件を並行して管理し、リスクを早期に見つけ、多くの依存関係や関係者を整理できること。
高い文章力、口頭でのコミュニケーション力、プレゼンテーション力を持ち、的確な提案を伝え、直接の指揮命令権がない関係者の意思決定にも働きかけられること。
英語・日本語の両方で、ビジネスレベルのコミュニケーションができること。APACのすべての言語に堪能である必要はありません。言語専門家や各地域のパートナーとともに、信頼できるローカライゼーション、レビュー、品質管理の仕組みを構築する力を重視します。
学士号、またはそれに相当する実務経験。
歓迎する要件
コンテンツやイベントが頻繁に更新される、モバイルゲーム、基本プレイ無料ゲーム、ライブサービス型ゲームでの業務経験。
日本を含むAPACの複数言語・市場にまたがるローカライゼーションの管理経験。
翻訳管理システム、翻訳支援ツール、ローカライゼーション品質確認ツール、ワークフロー・アセット管理プラットフォームの利用経験。
用語集、スタイルガイド、言語資産ライブラリ、品質管理の枠組み、ナレッジ管理の仕組みを構築・拡張し、一貫性や効率性を高めた経験。
AIを活用したローカライゼーションワークフロー、自動化、品質管理プロセスを構築・拡張し、チームのスピード、意思決定の質、ミスの予防を改善した経験。
大手エンターテインメントIPやライセンスIPに携わった経験。特に、多くの関係者との連携・承認が必要な環境での経験。
『Pokémon GO』、そのコミュニティ、ポケモン全般に関する理解。
日本語・英語に加え、APACの1つ以上の言語でコミュニケーションができること。
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote - EMEA, Remote - NA
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure.
What's the job to be done?
Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems.
Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria.
Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms.
Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
Create educational content including documentation, guides, blog posts, workshops, and videos.
Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
These attributes best describe you…
You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies.
You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks.
You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences.
You're self-motivated and can manage multiple engagements simultaneously with minimal oversight.
You enjoy creating content and sharing knowledge through various formats.
You're comfortable with occasional travel (less than 20%).
What you will need
5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR
5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting
Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI)
Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Strong understanding of database migration strategies and tooling
Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis
Ability to write scripts and tools in Python, Go, or JavaScript
Experience creating technical content such as documentation, tutorials, or blog posts
What else will help you be successful
Experience with AWS Database Migration Service (DMS) or logical replication tools
Knowledge of Vitess, database sharding, or distributed database systems
Familiarity with Kubernetes and cloud-native architectures
Experience with infrastructure-as-code tools like Terraform or CloudFormation
Contributions to open-source projects or active participation in database communities
Public speaking experience at conferences or meetups
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$160,000 - $250,000 USD
Location: Shanghai, China
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title
League of Legends
to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the
League of Legends
experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in.
About the Role
As a Senior Software Engineer on the Unpublished R&D Product, you will own and evolve tools or CI/CD modules within a defined area. You will contribute to Unreal Engine tooling, build pipeline maintenance, and engineering productivity improvements. Working closely with Client, Gameplay, Technical Art, Art, and QA teams, you will turn production challenges into reliable, reusable tools and workflows.
You will report into the Sr Manager, Software Engineering of the team.
Responsibilities:
Maintain and optimize CI/CD and build pipelines, supporting automated builds, testing, packaging, and release delivery.
Maintain jobs, scripts, and configurations in Horde, BuildGraph, or similar systems to support development, testing, and release builds.
Develop Unreal Editor tools, automation scripts, asset validation tools, and data processing utilities using C++, Python, and related technologies.
Diagnose and resolve build, Cook, packaging, and environment dependency issues, while improving logging, alerting, and recovery mechanisms.
Analyze build efficiency and manual operational steps, and drive the standardization of build, packaging, and testing workflows.
Partner with Client, Gameplay, Technical Art, Art, and QA teams to support tool adoption, release execution, and issue resolution.
Qualifications:
3+ years of experience in software engineering, game tools, build systems, or CI/CD development.
Strong proficiency in either C++ or Python; experience reading or maintaining code in the other language is a plus.
Experience with Unreal Engine project or tool development, including an understanding of UBT, UAT, and BuildGraph, as well as familiarity with Editor, Build, Cook, and Package workflows.
Familiarity with one or more CI/CD pipeline or build orchestration systems, such as Jenkins, Horde, or GitHub Actions.
Familiarity with Git, Perforce, or other version control systems.
Understanding of the core processes involved in automated builds, automated testing, packaging, artifact management, and version releases.
Ability to independently drive engineering tasks within a defined scope, with strong cross-functional collaboration and communication skills.
Strong log analysis, troubleshooting, and cross-environment debugging skills.
Desired Qualifications:
Experience with UAT, UBT, Unreal automated testing, or smoke testing.
Experience developing tools for asset validation, performance checks, Cook validation, or resource pipelines.
Experience with multi-platform, multi-configuration, distributed, or cloud builds.
A track record of improving build stability, reducing build times, or lowering the cost of manual operations.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Georgia; Armenia; Spain; Poland; Lithuania; Kazakhstan
GoMining runs a portfolio of products, and Mining is at its core. Digital Miners, upgrades, maintenance, the secondary marketplace and the GOMINING token’s role in all of them are where most users start with GoMining. They also hold up the economics of the whole ecosystem.
Mining has a product manager today, but nobody owns the business end to end. This role is that owner.
You’ll run Mining as your own business inside GoMining. That covers everything from economics and product strategy down to the roadmap, the team and what ships each sprint. Think of it as being the CPO of your own domain. You’ll have a small dedicated engineering team, direct access to legal, finance and compliance, and you’ll report straight to the founder.
This isn’t a role for keeping things running. We want someone who grows the business and moves the numbers that matter: revenue, LTV and active users.
What you’ll do
Business: own the economics and the strategy
Own Mining’s key business metrics: revenue, LTV, user growth, retention, and the unit economics behind every miner that’s sold, upgraded or traded.
Build and own the product and business strategy for Mining: where it grows next, what we launch and what we stop doing.
Model and tune the economics of miners, upgrades, maintenance, marketplace fees and token mechanics so they work for users and for the business.
Find and launch new ways to grow: new mechanics and miner products, pricing and bundles, and tighter links with the rest of the ecosystem (Card, Simple Earn, VIP, Miner Wars).
Track how crypto, mining and Web3 products make money and keep users, and bring back what’s worth trying.
Product: own what gets built and why
Own the Mining roadmap and priorities, and turn strategy into a plan the team can execute.
Work hands-on with the product: user research, analytics, funnels and experiments. Decisions are made on data, not opinions.
Define requirements with the tech lead: what problem we’re solving, for whom, and how we’ll measure success.
Manage the full product lifecycle, from discovery and launch through growth to retiring what no longer pays off.
Delivery and team: make it ship
Lead a small dedicated team: a tech lead, 2–3 software engineers and 1–2 QA engineers. You set the goals, the priorities and the pace.
Own delivery end to end: scope, timelines, quality and releases.
Bring in legal, finance, compliance, marketing, design, analytics and support as you need them. You won’t manage them, but you’ll drive the work forward together.
Work with marketing on go-to-market for every Mining launch, so what we ship actually reaches users.
What success looks like
First month:
you’ve taken over the full context from the CPO, you understand Mining’s economics and metrics in depth, and you have a clear view of the biggest growth opportunities and risks.
First 3 months:
Mining has a strategy and roadmap the founder has signed off on, and the team ships on a predictable rhythm. The first growth initiatives you own are live and measured, with visible impact on key metrics.
Requirements
6+ years in product management, including at least 2–3 years owning a product or business line end to end: strategy, metrics, delivery and team.
Experience as a CPO, Head of Product, GM or founding product lead, ideally at a startup or scale-up where you did a lot at once: product, delivery, analytics, sometimes fundraising or partnerships.
A track record of growing business metrics (revenue, LTV, user base) that you can walk us through with real numbers.
A strong grasp of unit economics, monetisation models and the product lifecycle. You can build and defend a business model, not just a backlog.
Hands-on product analytics skills: funnels, cohorts, A/B tests, and SQL or BI tools. You don’t wait for someone else to answer your questions.
Experience leading engineering teams directly and working closely with a tech lead on trade-offs.
The ability to get decisions made with teams you don’t manage, including legal, finance and compliance.
A background in crypto, Web3 or fintech products. Crypto is strongly preferred: you understand how tokens, wallets and crypto users behave.
Strong English (B2+).
Fluent Russian.
Would be a plus
Experience with mining, hashrate-based products, NFTs or tokenomics.
Founder or co-founder experience, including fundraising.
Marketplaces, two-sided economies or in-game/gamified economies.
Regulated financial products and compliance constraints across jurisdictions.
An engineering background.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Partnership Manager (EU/UK region)
to build and grow Sumsub’s partner ecosystem in the iGaming industry. You will report to the VP of Sales and work very closely with the Global Head of iGaming. You will establish, own & develop relationships with the technology providers that iGaming operators rely on: platform providers, PAM (Player Account Management) systems, turnkey and white-label solutions, aggregators and other ecosystem players. Your goal is to make Sumsub the default verification and compliance layer across their platforms, and to turn these partnerships into a steady, ever growing source of revenue.
What You Will Be Doing:
Find, qualify and sign new partners across the iGaming tech stack: PAM systems, platform and turnkey/white-label providers, and compliance or licensing consultancies.
Manage the full partner lifecycle: outreach, first conversation, commercial terms, contract, integration, launch, growth and long-term strategic support.
Work with Solutions Engineering (“pre-sales”) to deliver native integrations of Sumsub (KYC, AML, age verification, fraud prevention, responsible gambling checks) into partner platforms.
Drive revenue through the partner channel with referral, reseller and integration-based models, and deliver against your partner-sourced pipeline and revenue targets.
Enable partners’ sales and account teams with training, materials, joint value propositions and co-selling on shared opportunities.
Run joint marketing with partners, such as webinars, case studies, co-branded content and announcements.
Work closely with key stakeholders - igaming BDMs (globally), CSMs, marketing & operations Represent Sumsub at key iGaming events (ICE, SiGMA, iGB Live, SBC Summit and others). This includes setting up meetings, networking and speaking engagements. Bring back market insight on regulatory changes, partner requirements and competitor activity to shape product and go-to-market priorities.
Keep partner data and pipeline up to date in the CRM and report regularly on partner performance.
About You:
3+ years in partnerships, business development or sales in iGaming, B2B SaaS, RegTech or payments.
Direct experience working with or for iGaming platform providers, PAM systems or B2B suppliers to operators is a strong advantage.
An existing network across the iGaming B2B ecosystem.
An understanding of how iGaming operators work: licensing, regulated markets, compliance requirements (KYC/AML, age verification, source of funds, responsible gambling).
A track record of closing partnership deals and generating revenue through referral or reseller channels.
Comfortable with cold outreach and building relationships from scratch.
Able to talk about integrations with technical stakeholders. You don’t need to code, but APIs and SDKs shouldn’t scare you.
Strong communication and negotiation skills, and a structured, self-driven way of working.
Willing to travel to industry events and partner meetings (approximately 2 trips per quarter).
Location in London, Riga, Valetta would be a plus
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Berlin, Germany
The Publishing team in EMEA provides many direct-to-player publishing functions, such as content operations, marketing communications, strategy development, competitive experience, events, and full-funnel strategy. The team also establishes and maintains internal services such as platforms, vendor management, project management, RFPs, and working with player insights.
The team is dedicated to providing platforms for authentic local interactions and channel experiences for players and Rioters, both online and offline. The team also ensures that our pan-EMEA content will reach players through the right channel, collaborating closely with EMEA and country-based publishing teams.
Reporting to the Regional Community Lead, EMEA, you will be based in Berlin (Germany).
As
Social Media Strategist II, EMEA
, you will work on League of Legends, collaborating with the EMEA Community, Brand, Esports, Local Publishing Teams, Global Publishing, and partners to deliver impactful campaigns, content, and initiatives across all our products and social channels, including LEC.
You will be responsible for driving the ongoing success and sustainable strategy for our regional and LEC socials, and positioning Riot for success in the years ahead, working closely with our partner agencies. You will work closely with the Regional Community Lead, EMEA, to create campaigns that resonate with our players and ensure these campaigns deliver on their objectives.
You will also bring a high level of social media expertise, supporting local publishing teams in their channel efforts to target different audiences and contributing from a social operations perspective. This is a 12 month contract role starting in January 2027 and based onsite in Berlin on a hybrid basis.
Responsibilities:
Partner with EMEA Publishing teams to provide social media expertise, share best practices, and inform social-first approaches across the broader League of Legends product portfolio
Contribute to the development of EMEA-wide Publishing campaigns by bringing a social media perspective to campaign strategy, content planning, and audience engagement
Identify opportunities to connect esports initiatives with broader Publishing priorities, ensuring social strategies contribute to a cohesive experience for players and fans across the ecosystem
Collaborate with a partner agency to develop and refine channel strategies for LEC, ensuring alignment with Riot's overarching goals and objectives
Define and track key performance indicators (KPIs) for social media performance, delivering regular reports and actionable insights to internal stakeholders
Support the Social Media strategy and coverage on-site for LEC events & roadtrips
Partner with the EMEA Comms and Esports Team to ideate and produce innovative content that resonates with esports fans
Partner with community teams to amplify player and fan stories, fostering deeper connections within the LEC ecosystems and identify how to reach different target audiences
Serve as the primary point of contact (POC) for social leads from the LEC teams, collaborating to build campaigns that support key esports milestones
Monitor social trends, audience sentiment, and competitive benchmarks to identify opportunities for growth and optimization
Collaborate with global Riot teams to ensure EMEA social initiatives are aligned with global esports campaigns
Required Qualifications:
5+ years of experience in social channel management at an agency or in-house in the video game, technology, or entertainment industry
Global or regional experience working across multiple countries/markets
Knowledge of regional differences, different target audiences, market sensitivities, cultural curiosity and understanding, differences in localization
Experience implementing successful communications campaigns with passionate audiences
Experience growing content pipelines (in-house and external/agency)
Fluent in written and verbal English.
Desired Qualifications:
Experience in a multinational environment, particularly in the EMEA region.
Besides English, you are fluent in any additional EMEA-relevant language (French, German, Spanish, Turkish, Arabic, or Russian)
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
At Riot Games,
we put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You'll Have
As our
Senior Commercial Counsel, North America
, you will own customer-facing commercial contracting across the U.S. and Canada taking deals from inception to signature. You will be the legal partner our Sales, Account Management, and Customer Success teams turn to for fast, commercially minded, risk-balanced negotiation of Proof of Concept (POC) Agreements, Master Services Agreements (MSAs), Data Processing Agreements (DPAs), order forms, renewals, and amendments.
This is a hands-on, high-volume role for a senior commercial lawyer who is energized by closing deals, comfortable as the single point of accountability for a contract, and fluent in the data privacy and regulatory issues that come with selling identity, biometric, and fraud-prevention technology into highly regulated industries. You will work daily with business stakeholders and counterparties, and partner with our Privacy, InfoSec, and Product teams to land agreements that protect Incode while keeping deals moving. Beyond the deal table, you'll counsel Product and Engineering on new products and features and go-to-market, keeping Incode's launches and customer commitments aligned.
What You’ll Own & Drive
Product & Go-To-Market (GTM)
Advise Product and Engineering teams on new products and features, from design stage through launch and across the full product lifecycle.
Identify and mitigate legal and regulatory risk across new and existing products and features.
Monitor evolving privacy, biometric, and AI-related legal and regulatory developments across the U.S. and Canada and proactively flag changes that affect Incode's products or contracting positions.
Review and approve product-related marketing and external communications, with a focus on consumer protection, unfair/deceptive practices, and privacy posture.
Act as the trusted, responsive legal partner to Sales, Account Management, and Customer Success setting expectations, communicating ETAs, and unblocking deals against quarter-end and go-live timelines.
Translate complex legal and privacy concepts into practical guidance business teams can act on and escalate novel or high-risk issues to the General Counsel with a clear recommendation.
Integrate emerging AI governance and AI-ethics frameworks into responsible product development.
Develop deep fluency in Incode's proprietary technology and product architecture to provide grounded, practical advice.
Commercial Negotiations
Own end-to-end drafting, review, and negotiation of the full range of customer commercial agreements across the North America market in addition to POCs, MSAs, and DPAs, you will negotiate OEM and reseller/partner agreements, NDAs/MNDAs, and amendments.
Serve as the single accountable owner (“hold the pen”) for assigned deals, driving them from first review through redlines, issue resolution, and final execution.
Review and negotiate third-party (customer) paper, quickly identifying material risks, deviations from Incode's positions, and the handful of points truly worth negotiating.
Lead customer-facing calls and direct negotiations, advising the business on key commercial terms — limitation of liability, indemnification, term and renewal, SLAs, fees and pricing interplay, IP and trademark use, and termination.
Provide clear, documented sign-off for signature and partner with Legal Operations on Salesforce and legal software intake workflows.
Your Background
J.D. (or equivalent) and admission to, and good standing in, at least one U.S. state bar.
7+ years of relevant experience as a commercial/technology transactions lawyer, ideally a mix of top law firm and in-house experience at a fast-paced technology company.
Demonstrated track record negotiating and closing complex customer agreements end-to-end, including on customer paper.
Strong, working knowledge of data privacy law applicable to North America (e.g., U.S. state privacy laws, biometric privacy statutes such as BIPA, and Canadian frameworks including PIPEDA and Québec's Law 25), and the ability to apply it in a commercial contracting context with the support of the Privacy Legal Team.
Experience supporting customers in highly regulated environments financial services and banking, government/public sector, gaming, gambling, adult entertainment, medical/healthcare, or similar and comfort with the heightened diligence those deals require across the U.S. and Canada.
Excellent drafting, negotiation, and judgment; able to distinguish must-have protections from nice-to-haves and to take clear positions under deal pressure.
Highly responsive, organized, and able to manage a high volume of simultaneous deals and stakeholders in a fast-paced, high-growth environment.
The Qualities That Set You Apart
Qualification to practice law in Canada.
Experience with CLM tooling and Salesforce.
Familiarity with identity, biometrics, or fraud-prevention technology.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Turkey
Workplace: Remote
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THE ROLE
We're building our first EMEA sales team in Istanbul. As an Account Executive, you'll own new business across EMEA, from fast-moving AI startups to large media, gaming, e-commerce and advertising companies. You'll run the full cycle, from first conversation to signed contract, and help shape how fal goes to market in the region.
LOCATION: ISTANBUL, TURKEY (REMOTE, FULL-TIME CONTRACTOR)
Territory: Europe, Middle East & Africa
WHAT YOU'LL DO
- Own the full sales cycle for EMEA new business: prospecting, discovery, technical demos, pricing, negotiation and close.
- Build pipeline across the region with SDRs and marketing, prioritising high-potential markets (UK, DACH, France, Nordics, Benelux, Middle East, Turkey).
- Sell consumption-based and committed-spend deals to buyers ranging from founders and engineering leads to heads of product and procurement.
- Lead European procurement, security and legal reviews (GDPR, DPAs, data residency questions) with our legal and security teams.
- Partner with solutions engineering on demos, proofs of concept and onboarding so new customers reach production fast.
- Keep Salesforce current and forecast accurately; work SF overlap hours with US-based teams.
- Bring regional market and customer feedback back to product and leadership.
WHAT WE'RE LOOKING FOR
- 3+ years of B2B SaaS, cloud or developer-tool sales, with a record of closing new logos and hitting quota.
- Experience selling into multiple EMEA countries; comfortable owning both small, fast deals and larger multi-stakeholder ones.
- Ability to explain technical, API-based products to engineers and business buyers alike.
- Strong negotiation skills, including European contracting and procurement norms.
- Professional fluency in English. Turkish, German, French or Arabic is a plus.
- Salesforce proficiency; experience with Gong, Apollo or similar.
- Genuine interest in generative AI and a drive to build in a fast-paced, early team.
Nice to have
- Experience at an AI, inference, cloud or developer-platform company.
- Experience selling usage-based pricing.
- Prior experience as an early hire in a new region.
Tools you'll use: Salesforce, Slack, Gong, Apollo.
What we offer
- Competitive cash compensation, paid in USD
- Equity
- Regular travel to customers across EMEA and to our San Francisco HQ, expenses covered
- Team events and offsites
- Interesting, challenging work with a lot of room to grow
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Global Account Operations Manager
San Mateo, CA / Hybrid
Global Account Operations (GAO) is the central hub for third-party account management at Sony Interactive Entertainment. GAO works across the Global Account Management (GAM) organization, one of the largest partner account teams in the industry. It sets how the team operates: the programs, processes, governance and business rhythm that help account managers deliver for PlayStation and our partners around the world.
We are looking for a Global Account Operations Manager to report to the Head of Global Account Operations. You will lead strategic programs and projects across GAM, starting with a redesign of several core programs, and processes. The right person is a structured problem solver who can take complex processes involving many stakeholders and simplify them into scalable operating models with clear outcomes. You will work closely with GAM leaders and cross-functional partners in every region. You will also create executive-quality materials that shape decisions at the most senior levels of the organization.
Key Responsibilities:
Lead strategic programs and projects for the GAM team through every stage: scoping, planning, delivery, measurement and continuous improvement.
Drive the redesign of core GAM programs. Assess current processes, find the gaps, and build simpler, scalable solutions that improve outcomes for the team and our partners.
Own and evolve key operating mechanisms, including executive partner engagements, new title launch tracking, and adoption of key PlayStation initiatives across third-party partners.
Structure ambiguous problems, form hypotheses, and build clear, data-backed recommendations for senior leadership.
Create polished, executive-ready presentations, briefings and updates that turn complex information into clear narratives, insights and decisions.
Analyze data from multiple sources to track program performance, spot trends and risks, and inform priorities.
Build and maintain dashboards, reporting standards and metrics that give leadership clear visibility into team-wide engagements and progress.
Support the GAM Rhythm of Business, including account planning, joint business reviews, forecasting and annual planning cycles.
Represent the GAM team across SIE, working cross-functionally with finance, legal and other internal teams to align on priorities, resolve issues and move partner initiatives forward.
Manage timelines, dependencies and risks across multiple workstreams at once, and act early to keep programs on track.
Look for ways to improve how the team works, its tools and its efficiency, including practical uses of AI and automation.
Qualifications:
5+ years of experience in management consulting, strategy and operations, business operations, program management, or a related field.
Proven ability to structure complex problems and turn them into clear, actionable recommendations.
Exceptional executive communication skills, with a high bar for written materials, presentation design and storytelling.
Strong analytical skills and comfort using data, dashboards and metrics to generate insights. Advanced proficiency in PowerPoint and Excel.
A track record of building or redesigning processes so they become simpler, more scalable and measurably more effective.
Ability to manage competing priorities and multiple stakeholders in a fast-paced, ambiguous environment, with a high degree of ownership.
Strong stakeholder management skills, including influencing senior leaders and working with globally distributed teams.
A solution-oriented builder mindset, intellectual curiosity, and eagerness to take on stretch challenges.
Bachelor's degree in Business, Economics, Engineering or a related field, or equivalent relevant experience.
Preferred Experience:
Experience at a management consulting firm, or in a strategy, business operations or program role at a leading technology or platform company.
Experience working in or supporting partner-facing, account management or commercial organizations.
Interest in gaming, media or entertainment.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$125,800
—
$188,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Legal - Product Counsel
San Mateo, CA
| Hybrid -
2+ days per week in our San Mateo office
Full relocation assistance available for qualified candidates
Role Summary:
Sony Interactive Entertainment (SIE or PlayStation) seeks an experienced attorney to lead the Product Counsel function for SIE, spanning Hardware, Software, and Services.
As Senior Director, Product Counsel, you will work with a variety of teams across our global business, including product, design, engineering, hardware, software and services teams that are focused on the development and operations of our PlayStation platform, spanning console, software, and commerce services (PlayStation Store and PlayStation Subscription Services). You will also establish the model of product counsel teams engaging with Subject Matter Experts (SMEs) in privacy, online safety, competition, product compliance, and other SME legal teams.
You must have excellent judgment in balancing legal risks with business strategy and a proven ability to act as an effective product counsel leader. The best candidates will have broad legal knowledge of the international laws and regulations impacting PlayStations products and the ability to leverage subject matter expertise and senior leaders within the Legal Department to provide nuanced and informed legal advice to key elements of SIE’s business. You will use your drive and experience to make a big impact on a major segment of SIE’s global business.
What You’ll Be Doing:
Lead the Product Counsel function, managing and leading a team of legal professionals who provide product counsel legal support to all of PlayStation’s product teams.
Collaborate with and advise multiple stakeholders across product, engineering, product management, security, privacy, and legal departments throughout the product development cycle (from the initial stages of product development, through launch, to market strategy) on all of the regulatory, legal and compliance issues impacting PlayStation products.
Understand and stay up-to-date on U.S. and international laws and regulations related to product issues, including privacy, safety, online safety, hardware regulatory compliance, etc.
Work to formulate global legal advice collaborating closely with legal department members in Europe and Asia.
Strong ability to explain complex legal issues in basic terms for the non-legal stakeholders across the company.
Provide pragmatic day-to-day and strategic advice to minimize legal risks while advancing business goals and initiatives.
Comfort with technology generally and business-to-consumer user experience interfaces and consumer electronics devices and connected platforms.
Ability to draft clear and concise communications, including public and client facing materials.
Transactional experience and strong skills in that area.
Manage internal projects, provide training, processes and procedures, and drive cross-functional efforts to successful completion.
What We’re Looking For:
At least 18 years of progressive experience, particularly working as product counsel in a technology company with experience working as a global lead across an organization.
JD or LLM degree from top law school; being a member of a U.S. state bar is required, and California State Bar membership is preferred. At a minimum, the candidate must be qualified for and quickly obtain Registered In-House Counsel status in California and maintain that status during employment.
Experience counseling product development, technical, business and support teams and working closely with designers, engineers, and product management.
Experience leading the formulation of legal advice across global markets.
Experience leading and managing teams of legal professionals.
Legal expertise in several of the following areas: consumer protections laws and regulations, FTC or DPA regulatory actions, consumer online account issues, e-commerce and digital entertainment distribution, intellectual property, privacy, data security, social media law, content regulation, FCC regulations and legal issues impacting consumer hardware products.
Enthusiasm and passion for technology, law, and business. Experience in the video game industry is a strong plus.
Ability to thrive in a team environment.
Superior organizational skills, attention to detail.
Superior ability to influence and persuade across business, technical and support functions within a large, multi-national corporation.
Eagerness and drive to continue learning.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$302,400
—
$453,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Limassol, Remote
Workplace: remote
We are looking for a talented Senior BizDev Manager to join our team!
In this role, you’ll help shape our mobile gaming portfolio by discovering promising games and building long-term partnerships with studios around the world.
Working closely with our production, analytics, and marketing teams, you’ll explore new market opportunities, negotiate win-win deals, and help developers unlock their games’ full potential while contributing to our business growth.
Key Responsibilities
Work with major projects and partners worldwide, spanning from Canada to Australia, offering them collaboration and publishing
Review, analyze, and select key projects
Initiate contact with developers of selected games and build long-term partnerships
Support developers before signing the contract. This includes game testing, result analysis, feedback collection, and agreement preparation
Monitor market trends and explore new niches and directions
Work closely with production, analytics, and marketing teams to evaluate the potential of selected games and establish optimal cooperation terms
Independently source publishing projects from various channels, including analytics services, conference websites, events, Reddit, Facebook groups, etc.
Skills, Knowledge and Expertise
Experience preferably in mobile F2P/ publishing / performance marketing agencies / game-related platforms in a similar or related role
A high level of independence and the ability to organize and structure work to ensure seamless and effective immersion for colleagues and partners
Knowledge of traffic purchasing, mediation, ASO, LiveOps, and all aspects of working with modern mobile games or applications
Knowledge of basic marketing and behavioral metrics for mobile F2P games and applications (CPI, IPM, CTR, Retention, ARPU, etc.), including their interrelationships and benchmarks for different genres
Track record of successful collaborations with new partners, including successful sales and contract negotiations with various partners worldwide
Fluency and confidence in spoken and written English and Russian
Experience with such services as SensorTower,
data.ai
(Nice to have)
Experience with MMPs, such as AppsFlyer (Nice to have)
Experience in M&A or investment based partnerships (Nice to have)
Proficiency in Chinese / Vietnamese / Korean language (Nice to have)
Benefits
Flexible work environment: work remotely from home or in our office in Cyprus
Paid holidays and sick leave to prioritize your health and well-being
Competitive salary based on interview results and annual performance reviews
Bonus system tied to the company's success and performance
Opportunities to attend conferences, workshops, and meetups
English classes
Cool corporate parties and team-building events
Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company
Free lunches in our offices: enjoy a pleasant time over a meal with your colleagues
Location: Limassol, Remote
Workplace: remote
We are looking for a talented
Senior UA Manager (SRN)
to join our team!
In this role, you’ll work on large-scale international projects with budgets starting at
$300,000 per month
. You’ll manage traffic acquisition on platforms like
Facebook, TikTok, and Snapchat,
explore new traffic sources, and optimize existing advertising strategies. Your responsibilities will include planning, launching, and refining campaigns to ensure the success of our games and reach millions of players worldwide.
If you’re passionate about discovering innovative mobile marketing solutions and want to work with cutting-edge tools in a professional team, this is your time to shine!
Key Responsibilities
Manage international mobile projects with budgets starting at $300,000 per month (Monetization models: IAP and IAP+IAA)
Development and implementation of methodologies for working with new types of targeting
Plan, launch, and manage ad campaigns to consistently meet KPIs
Generate and test hypotheses to improve campaign performance
Automate routine tasks in the procurement process
Collaborate with the creative team to find signals at your source
Maintain effective communication with traffic source representatives
Skills, Knowledge and Expertise
Proven working experience as an User Acquisition Manager within the gaming industry
Hands-on experience with Facebook Ads, Google Ads, TikTok (familiarity with Snapchat and other channels will be a plus)
Proficiency in mobile attribution fundamentals with experience using AppsFlyer or Adjust
Strong understanding of advertising campaign performance metrics (ROI, ROAS, ARPU, ARPPU, LTV, etc.) and the ability to analyze and optimize large datasets
Solid knowledge of unit economics and its application to ad strategies
Proven experience managing and scaling advertising campaigns with budgets exceeding $300,000 per month
Advanced proficiency in Excel/Google Sheets and BI tools like Tableau
Expertise in market analysis with the ability to identify growth opportunities
Experience with UA automation tools and automating any part of the user acquisition process
Strong grasp of A/B testing, from designing experiments to analyzing results
English proficiency at B2 level or higher – for effective negotiations, market analysis, and communication with international partners
Knowledge of Russian language
Understanding of SkadNetwork principles (will be a plus)
Benefits
Flexible work environment: work remotely from home or in our office in Cyprus
Paid holidays and sick leave to prioritize your health and well-being
Competitive salary based on interview results and annual performance reviews
Bonus system tied to the company's success and performance
Opportunities to attend conferences, workshops, and meetups
English classes
Cool corporate parties and team-building events
Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company
Free lunches in our office: enjoy a pleasant time over a meal with your colleagues
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
Canada, Waterloo, ON
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
Berlin, Germany
seniorUnited States
УдалённоTurkey
United States, San Mateo, CA
seniorUnited States, San Mateo, CA; Full relocation assistance available for qualified candidates