Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We are looking for a results driven leader to manage and grow our US Sales Development team and help us expand our business in the region. Reporting to the Director of NORAM Sales Development, you will be an important contributor to our regional leadership team, driving recruiting, pipeline generation strategy, and proactive coaching and development for our SDRs.
The Sales Development Manager holds ultimate responsibility for the team's pipeline success and team culture. As such, this leader should be experienced in partnering effectively with cross-functional leaders across the GTM organization, from Sales and Marketing to Operations and Enablement.
We need someone who is confident and decisive but also humble, empathetic and open-minded. While there is a massive opportunity for Grafana Labs in the NORAM region, there are also problems to solve and building to be done. We need someone who enjoys a fast-paced environment but who prioritizes intentionality and quality, and who sees these challenges as opportunities.
What You’ll Be Doing:
This is a 1st line management role, where you’ll develop and mentor a team of SDRs,
including responsibility for performance management, recruitment, and training
Help execute on the strategy to ensure the success of our open source users and pipeline generation.
Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting
Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity.
Drive an inclusive, collaborative environment, where there is constant learning and growth.
What Makes You a Great Fit:
3
years of first-line management and/or experience in sales, sales development, operations, or enablement.
Consistent track record of leading teams to exceed targets within a fast-paced and technical client acquisition driven business.
Ability to operate in an entrepreneurial, remote environment
Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data.
Experience with Salesforce, prospecting tools, MEDDPICC, value based selling (Force Management).
The Grafana SDR function is building an AI-native workflow layer: account research, persona research, list building, and personalized outbound, systematized from the output of our best SDRs. Be a practitioner voice in that build, shaping the workflows, and holding the standard across EMEA and APAC alongside regional peers.
Located in the United States.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
138,000
- $159,200. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes and RSUs help us stay aligned and invested as we scale globally. Other benefits included in the US are listed
here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Nantes
Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ?
Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance.
Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière.
Notre vision
Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes.
Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise.
Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients.
À propos de Pennylane
Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen.
En 5 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches!
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible
🤝 Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Déjà plus de 900,000 TPE/PME et plus de 6000 cabinets d’expertise-comptable utilisent Pennylane en France !
LE RÔLE
En tant que Customer Success Manager Key Accounts (CSM KA), tu accompagnes un portefeuille de cabinets partenaires grands comptes (7 à 10 comptes, Top 150) qui déploient Pennylane auprès de leurs équipes et de leurs clients. Ton objectif : maximiser l’adoption, la satisfaction et la rétention, tout en structurant une gouvernance adaptée à des organisations multi-bureaux.
TES RESPONSABILITÉS
- Piloter la relation au quotidien avec les décisionnaires et équipes projet du cabinet.
- Construire et animer la gouvernance : COPIL, comités d’adoption, instances de suivi, communauté de relais locaux.
- Définir et exécuter des plans d’adoption (collaborateurs + clients) fondés sur la donnée.
- Coordonner l’exécution avec les expert·e·s internes Pennylane (Produit, Support, Ops, Sales, etc.).
- Anticiper les risques (satisfaction, déploiement, adoption) et mettre en place des plans de remédiation.
- Contribuer à l’inscription et à l’usage de la PA Pennylane pour centraliser les flux.
CE QUE TU VAS FAIRE CONCRÈTEMENT
1) STRATÉGIE D’EMBARQUEMENT CLIENTS (TPE/PME)
- Conseiller les cabinets sur la communication, l’activation et la formation des clients.
- Aider à intégrer les enjeux de facture électronique dans le plan d’embarquement.
- Suivre l’exécution post-déploiement et proposer des actions correctives.
2) ADOPTION ET USAGE CÔTÉ COLLABORATEURS
- Mesurer l’usage et identifier les leviers d’amélioration.
- Mettre en place des plans d’action et en piloter l’exécution.
3) SATISFACTION & RÉTENTION
- Maintenir une relation de confiance, cadrer les attentes et délivrer de la valeur.
- Déployer des plans d’action stratégiques (annuels / semestriels) avec les partenaires.
INDICATEURS DE RÉUSSITE
- CSAT sur ton portefeuille.
- Progression de l’adoption (collaborateurs et clients), suivie en COPIL.
- Qualité de la gouvernance et autonomie des relais locaux.
- Réduction des risques et amélioration de la rétention.
PROFIL RECHERCHÉ
- Expérience de 5 ans minimum :
- en Customer Success SaaS avec de bonnes bases comptables (ou motivé(e) à monter en compétences à ce sujet
- ou en finance / audit avec gestion de relation clients (dimension commerciale)
- Excellente relation client : capacité à rassurer, structurer, et prendre de la hauteur.
- Assertivité : recommandations claires, diplomatie et capacité à convaincre.
- Pilotage de portefeuille (santé client), plans d’action ad hoc.
- Analyse de données : tirer des insights et prioriser.
- Gestion de projet : coordination multi-interlocuteurs, rigueur et autonomie.
Process de recrutement
- Premier entretien avec Florent Mirigay - Senior Business Recruiter (45 min)
- Deuxième entretien avec Alexandra Ser, Team lead de l’équipe CSM Grands Comptes (45min)
- Etude de cas (préparée en amont) avec Alexandra et une personne de l’équipe CSM Grands Comptes (1H)
- Dernier entretien avec Arnaud Bernard (Head of Grands Comptes)
🎁 Ce que l’on peut t'offrir :
🏥 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind)
🍜 Des tickets restaurants (Carte Swile)
🏝 Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
🇬🇧 La possibilité de perfectionner ton anglais grâce à Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds
🧑💻 Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking
🏢 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris
💵 Une enveloppe de BSPCE
🏃♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib
💻 Un Mac
🎉 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous.
Pour t'épanouir chez Pennylane, il faudra:
- Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules)
- Apprécier travailler dans un environnement en changement constant
- Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes
- Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne.
Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères.
Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable !
Information importante à destination des candidat(e)s
Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges.
Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires).
Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com .
Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement.
Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement."
Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Paris
Workplace: OnSite
Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ?
Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance.
Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière.
Notre vision
Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes.
Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise.
Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients.
À propos de Pennylane
Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen.
En 5 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches!
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible
🤝 Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Déjà plus de 900,000 TPE/PME et plus de 6000 cabinets d’expertise-comptable utilisent Pennylane en France !
LE RÔLE
En tant que Customer Success Manager Key Accounts (CSM KA), tu accompagnes un portefeuille de cabinets partenaires grands comptes (7 à 10 comptes, Top 150) qui déploient Pennylane auprès de leurs équipes et de leurs clients. Ton objectif : maximiser l’adoption, la satisfaction et la rétention, tout en structurant une gouvernance adaptée à des organisations multi-bureaux.
TES RESPONSABILITÉS
- Piloter la relation au quotidien avec les décisionnaires et équipes projet du cabinet.
- Construire et animer la gouvernance : COPIL, comités d’adoption, instances de suivi, communauté de relais locaux.
- Définir et exécuter des plans d’adoption (collaborateurs + clients) fondés sur la donnée.
- Coordonner l’exécution avec les expert·e·s internes Pennylane (Produit, Support, Ops, Sales, etc.).
- Anticiper les risques (satisfaction, déploiement, adoption) et mettre en place des plans de remédiation.
- Contribuer à l’inscription et à l’usage de la PA Pennylane pour centraliser les flux.
CE QUE TU VAS FAIRE CONCRÈTEMENT
1) STRATÉGIE D’EMBARQUEMENT CLIENTS (TPE/PME)
- Conseiller les cabinets sur la communication, l’activation et la formation des clients.
- Aider à intégrer les enjeux de facture électronique dans le plan d’embarquement.
- Suivre l’exécution post-déploiement et proposer des actions correctives.
2) ADOPTION ET USAGE CÔTÉ COLLABORATEURS
- Mesurer l’usage et identifier les leviers d’amélioration.
- Mettre en place des plans d’action et en piloter l’exécution.
3) SATISFACTION & RÉTENTION
- Maintenir une relation de confiance, cadrer les attentes et délivrer de la valeur.
- Déployer des plans d’action stratégiques (annuels / semestriels) avec les partenaires.
INDICATEURS DE RÉUSSITE
- CSAT sur ton portefeuille.
- Progression de l’adoption (collaborateurs et clients), suivie en COPIL.
- Qualité de la gouvernance et autonomie des relais locaux.
- Réduction des risques et amélioration de la rétention.
PROFIL RECHERCHÉ
- Expérience de 5 ans minimum :
- en Customer Success SaaS avec de bonnes bases comptables (ou motivé(e) à monter en compétences à ce sujet
- ou en finance / audit avec gestion de relation clients (dimension commerciale)
- Excellente relation client : capacité à rassurer, structurer, et prendre de la hauteur.
- Assertivité : recommandations claires, diplomatie et capacité à convaincre.
- Pilotage de portefeuille (santé client), plans d’action ad hoc.
- Analyse de données : tirer des insights et prioriser.
- Gestion de projet : coordination multi-interlocuteurs, rigueur et autonomie.
Process de recrutement
- Premier entretien avec Florent Mirigay - Senior Business Recruiter (45 min)
- Deuxième entretien avec Alexandra Ser, Team lead de l’équipe CSM Grands Comptes (45min)
- Etude de cas (préparée en amont) avec Alexandra et une personne de l’équipe CSM Grands Comptes (1H)
- Dernier entretien avec Arnaud Bernard (Head of Grands Comptes)
🎁 Ce que l’on peut t'offrir :
🏥 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind)
🍜 Des tickets restaurants (Carte Swile)
🏝 Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
🇬🇧 La possibilité de perfectionner ton anglais grâce à Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds
🧑💻 Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking
🏢 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris
💵 Une enveloppe de BSPCE
🏃♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib
💻 Un Mac
🎉 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous.
Pour t'épanouir chez Pennylane, il faudra:
- Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules)
- Apprécier travailler dans un environnement en changement constant
- Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes
- Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne.
Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères.
Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable !
Information importante à destination des candidat(e)s
Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges.
Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires).
Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com .
Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement.
Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement."
Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Senior Data Center Preconstruction & Capacity Delivery Manager at Anthropic, you'll make sure our EMEA deals are ready to execute before we commit to them, and you'll take time out of every program before the lease is signed. Delivery dates and costs on AI infrastructure deals are largely fixed at signature. What is missed before then is hard to recover afterwards, and our leverage over the schedule is at its highest while the deal is still open.
About 75% of your time goes to preconstruction and pre-lease management, from first desktop review through Letter of Intent (LOI) to lease execution. You'll test whether each opportunity can be delivered, rigorously accelerate its program, and shape the deal so that what a developer commits to can be held to, verified and delivered.
The other 25% goes to delivery. You'll carry that work through mobilization, embed with the partners building leased and partnered capacity, and lead them to deliver on the fastest possible schedule while maintaining a safe construction site and protecting the finished quality of the data center.
Our EMEA pipeline is getting off the ground, so you'll set the standard for how deals become ready for execution here. This role offers a unique opportunity to shape how Anthropic secures and activates the compute infrastructure needed to train and deploy frontier AI systems, working at the intersection of real estate, construction, and cutting-edge AI infrastructure.
Responsibilities - preconstruction and pre-lease management (about 75%):
Lead. This is a role where leadership trumps management and process. You will be expected to engage developers, contractors, utilities and our transaction teams early enough to shape the outcome of each deal rather than report on it afterwards.
Confirm deal readiness and serve as the gatekeeper to validate transaction viability from LOI through lease execution, ensuring all predevelopment, planning, technical and business requirements are met before commitment
Give transaction leads an early delivery view from desktop study on capacity, power, permitting, connectivity, schedule and cost, so that the sites moving to LOI are ones that can be delivered
Run independent, evidence-based delivery due diligence on each opportunity, tested against source documents rather than relayed claims, covering capacity, power, permitting, connectivity, procurement, schedule, cost, and whether the developer's team, contractors and supply chain can deliver
Interrogate every developer schedule from the native file rather than summary dates, testing logic, durations, production rates and critical paths, planning backwards from commissioning, and establishing the unconstrained date before any commercial protection is added
Rigorously accelerate programs during the pre-lease phase by making schedule work a priority for the developer while the deal depends on it, pulling forward design, permitting, power, early works and procurement, and sequencing the build around how capacity turns up
Assess contractor and supply-chain capacity and long-lead equipment needs for each opportunity, setting a long-lead strategy that secures delivery capacity ahead of need and making the case for early equipment funding where it protects a date
Challenge Total Development Cost and delivery schedules against the assumptions behind Yield-on-Cost and IRR, flagging where time-to-power or cost exposure puts the investment case at risk
Shape the delivery terms of the LOI, lease and supporting exhibits with transaction and legal teams, including phasing and target dates, landlord scope, diligence cost, ownership and reliance, risk allocation and governance, and check that the developer's contract with its general contractor carries the same milestones and aligns incentives around accelerated delivery
Give deal and delivery leadership a clear go/no-go recommendation at each decision point up to signature, with the risks, conditions and mitigations behind it
Keep one delivery-readiness record and one risk register across all EMEA opportunities, assigning every risk to an accountable owner, tracking it to resolution, and escalating where cost or schedule is threatened
Direct owner's representatives and third-party advisers and assure what they produce, bringing design and engineering, cost, schedule, commercial, contracts and procurement into a single view of risk and readiness
Develop and refine the preconstruction playbook, a reference log of unit costs and benchmarks, and the operating model needed to scale the function, using AI tools including Claude for first-pass assessment, document review and benchmarking so your time goes to judgment and negotiation
Prepare and present regular executive reporting on readiness and risk for each opportunity and across the portfolio, including time from signature to construction start, risks found before versus after signature, and baseline-to-actual variance, supporting forward capacity planning and strategic decision-making
Responsibilities - delivery leadership (about 25%):
Document the baseline at signature for design, budget, schedule, long-lead position, open risks and conditions, so delivery starts from an assured position whether you carry the project forward yourself or hand it to a delivery colleague
Partner with landlords and developers post-deal to serve as Anthropic's primary point of contact, coordinating across internal stakeholders, tracking construction progress, and facilitating critical information exchange between development partners and Anthropic stakeholders
You will be expected to be at one or more project sites in adequate amount to shape the culture, approach, and aggressiveness that define those extended site teams. The goal is to impact outcomes in a favorable manner.
You are expected to be a force multiplier that develops and enhances the skillset that development partners, contractors, and key trades bring to the project(s) you are overseeing. That means being a subject matter expert in the various cross functional elements of data center delivery and increasing the team's performance with that knowledge and commitment to alignment.
Represent Anthropic in key technical and operational decisions required by partners during the development process, ensuring our infrastructure requirements are met while maintaining strong partnerships
Drive seamless handoffs to operational state with heavy focus on engagement across networking and deployment teams, enabling rapid workload turn-ups and minimizing time-to-production
Identify and mitigate risks throughout the delivery lifecycle, proactively addressing blockers that could impact timeline, cost, or technical requirements, and feed what you learn on site back into diligence and the playbook
You may be a good fit if you:
Have 8+ years of experience in preconstruction, development, or cost and commercial management on data center or other large mission-critical programs within EMEA, including time leading delivery on site. You won't have a big direct team to delegate to but will instead be able to treat the entire cross functional organizations around each deal and jobsite as your team.
Have a track record of testing developer and contractor claims on cost, schedule, power and permitting against source documents, and of telling a deal team when a date does not hold up.
Have taken time out of programs before construction started, and can show how. You read a native schedule fluently and know which levers in design, permitting, power and procurement move a date.
Have shaped delivery terms in development, lease or construction agreements, working with legal teams, and have led tendering and bid analysis. You understand how cost and schedule flow through to the investment case.
Have a strong understanding of the end to end (dirt to delivery) data center development process to include entitlements and permitting, planning and supply chain, execution, commissioning, and handover. You are not an administrator but an active player in the arena comfortable making decisions without the need to consult across multiple external parties.
You should understand the nuances of data center design and construction across EMEA markets- who the players are, how power and permitting differ, what contractual norms get in the way of speed of delivery, how teams can be incentivized to build and deliver faster than normal.
Have built or scaled a team or function, including directing third-party advisers.
In this role you will often be on an island and responsible for your own destiny. You will have free rein to develop your own approaches with the mission guidance being your only bounds. No one will be there to empower your efforts, you will create your own influence by building relationships and diving in at all phases to deliver success.
You must thrive operating with ambiguity and have a willingness to own outcomes, knowing that the buck stops with you.
It's a bonus if you:
Understand AI/ML infrastructure requirements, including high-density power and advanced cooling systems
Have had preconstruction or leadership positions (Preconstruction Manager, General Superintendent, Project Manager) within a GC, EPC or developer on hyperscale data center projects or in self performance of hyperscale data center development projects.
Prioritize extreme ownership and have the ability to create winning cultures across diverse teams and job sites.
Are deeply familiar with lease negotiations, construction contracts, or real estate development processes and have strategies to move those arrangements from traditionally transaction and risk managed arrangements to collaborative efforts that align incentives around accelerated delivery of facilities.
Have secured long-lead equipment or manufacturing capacity ahead of a signed deal, including through frame agreements or early funding arrangements.
Have run quantitative schedule risk analysis, or built parametric cost benchmarks across a portfolio of sites.
Speak additional European languages.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£1
—
£1 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a Customer Activation Manager for Ramp Accounts Receivable https://ramp.com/accounts-receivable, which brings the work behind getting paid into one connected workflow. You will help finance teams make invoicing, follow-up on unpaid balances, payment matching, and accounting handoffs useful and repeatable. You will own the customer-facing implementation and adoption plan, partner with the broader account team and specialists as needed, and help build a clear playbook for future launches. This role is a strong fit for a customer success or implementation professional who understands finance workflows and enjoys creating structure as a product grows.
WHAT YOU’LL DO
- Discover how customers create invoices, follow up on unpaid balances, match payments, handle exceptions, and update their accounting records.
- Choose a practical first workflow with the customer, then lead the plan from setup through first use, training, and repeat adoption.
- Align Controllers, AR operators, account teams, and technical partners on prerequisites, responsibilities, decisions, and timelines.
- Identify and resolve adoption blockers, and escalate payment-matching or accounting integration issues with clear evidence and context.
- Communicate customer progress and value in terms of time saved, visibility, and a more reliable invoice-to-cash process.
- Document customer learnings in reusable discovery, onboarding, and handoff practices.
WHAT YOU’LL NEED
- Roughly 3+ years of relevant experience in customer success, onboarding, implementations, or a related customer-facing role; level is flexible based on experience.
- A record of personally leading post-sale implementation or workflow adoption from discovery through first use and continued use.
- Ability to map a finance workflow, find manual handoffs or blockers, and turn the findings into a practical customer plan.
- Clear communication with finance stakeholders and cross-functional partners, including ownership of next steps and thoughtful escalation.
- Comfort working without a mature playbook and improving the process for future customers.
NICE TO HAVES
- Direct experience with accounts receivable, invoicing, billing, collections, cash application, or payment matching.
- Familiarity with accounting software, ERP integrations, or accounting-system handoffs.
- Experience in finance software or with finance-led customer implementations.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Lifecycle Marketing team is part of the broader Global Media and Omnichannel Marketing function within PlayStation. It
is responsible for
implementing multichannel digital programs and campaigns that foster relevant dialogue with tens of millions of customers across the globe.
We are advocates for the player, crafting unforgettable digital experiences that fulfil player curiosity, boost
gameplay
and drive revenue. We use data-driven insights to build one-to-one relationships and
personalised
journeys with players across web, email, mobile and on-console channels.
The Lifecycle Marketing Manager is a highly visible,
strategic
and influential role, responsible for defining and owning the lifecycle and owned-channel strategy for Product,
Hardware
and Brand initiatives. This creative and innovative leader will work closely with our Creative Studio, Data Science, Audience & Measurement and Marketing teams across the Americas, Europe, and Asia. Together, we are on a mission to redefine owned channel marketing and its relationship to company growth and player engagement.
What you'll be doing:
Own the end-to-end lifecycle and owned-channel strategy for Product, Hardware and Brand initiatives, defining the role of each channel and establishing long-term roadmaps that support player engagement, conversion, retention and revenue.
Lead Lifecycle Marketing partnerships with Product, Hardware, Brand and global marketing teams to drive player and business outcomes.
Design player-centric programs that focus on what’s best for the player while driving high levels of engagement and revenue, pushing the evolution of our Lifecycle Marketing foundation spanning web, email, mobile and on-console direct messaging channels.
Set priorities and evolve owned-channel plans in response to product launches, lifecycle stages, player behavior and changing business needs, aligning cross-functional teams around the highest-impact opportunities.
Lead technical and data conversations with marketing and engineering teams to exponentially scale automation, trigger-based messaging and personalization.
Design Product, Hardware and Brand experimentation plans using data insights to drive recommendations, finding opportunities to take learnings and drive them at scale.
Use data-driven storytelling to socialize program performance, build trust amongst stakeholders and influence upwards and outwards.
Establish scalable Lifecycle Marketing best practices across Product, Hardware and Brand, including evergreen and automated customer journeys.
Bring innovative thinking and curiosity to the role, proactively exploring emerging technologies, evolving customer behaviors and new approaches to lifecycle marketing. Identify opportunities to experiment with new capabilities and translate relevant learnings into scalable improvements across our owned-channel experiences.
What we're looking for:
Own the end-to-end lifecycle and owned-channel strategy for Product, Hardware and Brand initiatives, defining the role of each channel and establishing long-term roadmaps that support player engagement, conversion, retention and revenue.
Lead Lifecycle Marketing partnerships with Product, Hardware, Brand and global marketing teams to drive player and business outcomes.
Design player-centric programs that focus on what’s best for the player while driving high levels of engagement and revenue, pushing the evolution of our Lifecycle Marketing foundation spanning web, email, mobile and on-console direct messaging channels.
Set priorities and evolve owned-channel plans in response to product launches, lifecycle stages, player behavior and changing business needs, aligning cross-functional teams around the highest-impact opportunities.
Lead technical and data conversations with marketing and engineering teams to exponentially scale automation, trigger-based messaging and personalization.
Design Product, Hardware and Brand experimentation plans using data insights to drive recommendations, finding opportunities to take learnings and drive them at scale.
Use data-driven storytelling to socialize program performance, build trust amongst stakeholders and influence upwards and outwards.
Establish scalable Lifecycle Marketing best practices across Product, Hardware and Brand, including evergreen and automated customer journeys.
Bring innovative thinking and curiosity to the role, proactively exploring emerging technologies, evolving customer behaviors and new approaches to lifecycle marketing. Identify opportunities to experiment with new capabilities and translate relevant learnings into scalable improvements across our owned-channel experiences.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$117,900
—
$176,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Canada; Uruguay; Costa Rica; Colombia; Argentina; Paraguay; South Africa; Panama; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re looking for a hands-on Engineering Manager to lead a cross-functional Consumer pod focused on building and scaling core Krak experiences. This leader will guide a team of Frontend (React / React Native) and Backend (Rust) engineers to deliver seamless, performant user experiences across Kraken’s primary consumer surfaces.
You’ll work closely with Product, Design, and other Engineering Managers to ensure Krak delivers exceptional UX, technical quality, and operational reliability. This role is an opportunity to shape high-impact, consumer-facing functionality used daily by a global user base.
THE OPPORTUNITY
- Lead a cross-functional team of frontend and backend engineers responsible for core Krak consumer experiences.
- Own the end-to-end UX for key Krak features across mobile and client platforms.
- Guide the delivery of high-quality consumer applications, with a focus on usability, performance, and scale.
- Partner with Product Managers and Designers to define and deliver high-impact features with measurable business and customer value.
- Collaborate with other Engineering Managers and Tech Leads to maintain consistent engineering standards across services and client platforms.
- Champion engineering excellence, maintainable architectures, and code quality.
- Mentor engineers and foster a culture of technical growth, collaboration, and inclusivity.
- Strengthen team organization and delivery using agile processes, project tracking, and engineering metrics (e.g., DORA, cycle time).
SKILLS YOU SHOULD HODL
- Proven experience leading engineering teams delivering customer-facing products at scale.
- Experience managing combined frontend and backend engineering teams.
- Deep technical background in React Native with a solid understanding of modern frontend architectures.
- Strong cross-functional leadership, able to align frontend and backend efforts in a complex, multi-platform environment.
- Excellent communication and stakeholder management skills.
- Empathy for the customer and a passion for building intuitive, performant consumer experiences.
- Experience building large-scale consumer or financial products.
NICE TO HAVES
- Background in systems design or distributed architectures.
- Working knowledge of Rust (or similar languages such as Go or C++), and familiarity with async architectures, APIs, and microservices.
- Experience in the payments and card domains.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Limassol, Cyprus
Workplace: on-site
Mayflower creates digital entertainment products used by millions of people worldwide. We combine technology, product thinking, and experimentation to build experiences that engage a global audience and shape the future of online entertainment.
We’re looking for a Delivery Manager to join our Program Delivery team. In this role, you’ll own delivery processes and coordinate execution across Core (Platform), Project DevOps, Streaming, and Staff Engineers.
You’ll need to understand what we’re building, why it matters, and how it works — getting into technical details, understanding dependencies and trade-offs, and using that context to help teams plan and deliver.
This is a hands-on role. You’ll stay close to the work, follow through on dependencies and blockers, and work with Team Leads to keep execution moving. You’ll also connect technical teams with business stakeholders, translating business priorities into delivery plans and explaining technical constraints and their impact.
Responsibilities
Establish practical delivery processes, help Team Leads apply them consistently, and onboard new Team Leads into agreed practices.
Keep plans, timelines, delivery status, and risks current and visible to teams and stakeholders.
Align plans with available capacity, accounting for operational work and technical debt, and ensure work is sufficiently understood, decomposed, and estimated before commitments are made.
Work with Engineering and Product stakeholders to resolve competing priorities and make the impact of new requests and scope changes clear.
Coordinate dependencies across teams, drive resolution of blockers, and escalate with clear options and decisions needed.
Drive delivery coordination for major technical initiatives, maintaining shared milestones and alignment across the teams and functions involved.
Define useful delivery metrics, ensure reliable data, and follow through on improvements.
Ensure delivery tools and workflows support agreed practices.
You will thrive if you have:
5+ years in Delivery, Project, or Technical Program Management within software engineering environments.
Experience coordinating delivery across multiple technical teams.
Experience managing delivery hands-on and improving planning and execution practices.
Strong skills in capacity planning, dependency management, risk management, and delivery metrics.
Ability to discuss architecture, technical constraints, and trade-offs and understand their impact on delivery.
Strong communication and facilitation skills, including aligning technical and business stakeholders, challenging assumptions, and resolving disagreements.
An analytical mindset, ownership, and willingness to develop a deep understanding of the product and technical context.
Experience with Jira, Confluence, Miro, or similar tools.
Upper-intermediate or higher level of English.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR interview (45 min).
Interview with hiring manager (1 hour).
Final interview (1 hour).
Recommendations check.
Job Offer.
Recruitment process
HR interview (45 min);
Technical interview (1 hour);
Final interview (1 hour).
Мы ищем Business Development Manager, который будет находить и подписывать аффилиатов и партнёров с большими сетями в своём регионе: криптобиржи и медиа, iGaming-операторов и аффилиат-сети, брокеров, финтех-компании, стримеров и инфлюенс-агентства.
— Привлекать новых клиентов и вести полный цикл продаж: спецпроекты, инфлюенс, креатив. — Лидировать коммерческие предложения и участвовать в тендерах, защищать решения перед клиентом.
Location: London, United Kingdom
Workplace: none
Location: The Music Box, London, SE1 0LR
Salary: Competitive
Hours: Full Time
Contract Type: Permanent
Turn Data into Insight. Drive Academic Performance.
Are you an experienced Higher Education professional with a strong background in academic planning, data, timetabling and performance reporting?
LCCM is looking for an Academic Planning & Performance Manager to lead academic planning, timetabling, data quality and management information.
Working across academic and professional services teams, you’ll turn student and programme data into meaningful insight, helping LCCM monitor performance, identify risks and improve student engagement, progression and outcomes.
About LCCM
London College of Contemporary Music provides a specialist Higher Education environment for students pursuing careers within music and the creative industries.
Based at The Music Box in London, we combine academic study with creative and industry-focused learning to prepare students for successful futures.
About the Role
Reporting to the Head of Quality and Governance, you’ll lead academic planning and performance reporting across LCCM.
From developing teaching timetables and academic calendars to producing dashboards and analysing student outcomes, you’ll provide the insight needed to support effective decision-making, academic quality and continuous improvement.
You’ll also contribute to OfS compliance, B3 monitoring, Access and Participation activity, governance and regulatory reporting.
Key Responsibilities
You will:
Lead the planning and publication of teaching timetables and academic calendars.
Maintain accurate programme, module and delivery information.
Lead data-quality assurance across student, attendance, engagement and assessment data.
Develop dashboards covering attendance, engagement, pass rates, continuation, completion, outcomes and NSS.
Analyse performance across cohorts, intakes, programmes and student groups.
Support OfS B3 monitoring and Access and Participation activity.
Identify trends and risks and recommend evidence-based interventions.
Produce management information for senior leadership, Governance Boards and committees.
Support annual monitoring, programme review, audits and external reporting.
Improve reporting systems and identify opportunities for automation.
About You
You’ll be an analytical and highly organised Higher Education professional who can turn complex information into clear, actionable insight.
Essential Requirements
Degree or equivalent professional experience.
Significant experience in Higher Education, ideally across academic planning, timetabling, data or reporting.
Strong analytical and spreadsheet skills.
Experience producing dashboards or management information.
Experience with student records, programme planning or timetabling systems.
Ability to identify trends, risks and areas for improvement.
Excellent communication and attention to detail.
Understanding of UK GDPR in relation to student data.
Desirable Requirements
Knowledge of OfS Conditions of Registration, particularly B3 student outcomes.
Knowledge of NSS, TEF and Access and Participation Plans (APP).
Experience supporting external quality reviews or regulatory activity.
Experience automating reporting processes.
Interest in music or creative arts education.
Why Join LCCM?
✅ Play a key role in shaping academic planning and institutional performance.
✅ Use data and insight to support better student outcomes.
✅ Develop your experience across OfS regulation, B3 and Higher Education performance.
✅ Work within a specialist music and creative arts Higher Education environment.
✅ Join a collaborative team with opportunities for professional development.
What We Offer
Competitive salary
Annual leave entitlement
Pension scheme
Season Ticket Loan, subject to eligibility
Eye care vouchers
Professional development and training
Employee wellbeing support
Employee discounts and rewards
Refer-a-friend scheme
Career progression opportunities
Career Development and Progression
This role offers broad exposure to academic planning, institutional data, quality assurance, governance and regulatory compliance, providing opportunities to develop your career across Higher Education management, performance, quality and academic operations.
Our Approach
We are committed to creating an inclusive working environment and welcome applications from candidates from a wide range of backgrounds.
We are also committed to providing reasonable adjustments for candidates who require support during the recruitment process.
Right to Work
Applicants must have the right to work in the UK.
Apply Now
If you’re passionate about Higher Education data, academic planning and improving student outcomes, we’d love to hear from you.
Click Apply to join LCCM as our Academic Planning & Performance Manager.
Location: Budapest FC; Biatorbagy FC
Workplace: OnSite
Location: Budapest, Jászberényi street 45 & Biatorbágy, Mészárosok útja 6.
Operations is at the core of Kifli.hu http://Kifli.hu, ensuring our fulfillment centers run reliably, efficiently, and at scale every single day. As we continue to grow, external partner capacity and workforce services are critical to our operational flexibility and high-volume performance.
We are looking for a HR Project Manager to own the end-to-end management of external suppliers and overall warehouse capacity across our operations in Hungary.
In this role, you will lead supplier relationships, and partner closely with operations leadership to ensure our fulfillment centers always have the right capacity to hit ambitious business targets.
WHY THIS ROLE IS EXCITING
- Direct business impact: You will directly influence Kifli’s daily operational performance, fulfillment capacity, and ability to deliver on growth targets.
- Full ownership: You won’t just track metrics—you will directly own the supplier relationships, external workforce strategy, and capacity lifecycle across our Hungarian operations.
- Build and scale: You will design and implement scalable processes to improve capacity flexibility and remove operational bottlenecks.
- Leadership exposure: You will manage and coach a team of coordinators while working closely with senior operations leadership.
WHAT YOU WILL OWN AND DELIVER
- Supplier & Capacity Management: Own the capacity lifecycle for our fulfillment centers and build strong, high-performing partnerships with external suppliers.
- Operational Alignment: Partner with operations leadership to forecast capacity needs and align supplier plans with changing business priorities.
- Team Leadership: Lead, mentor, and coach a team of project coordinators (in-house or outsourced), ensuring consistent execution and delivery against operational targets.
- Process Improvement: Identify capacity constraints and introduce process enhancements that increase flexibility and speed without sacrificing quality.
- Performance Tracking: Maintain clear oversight of daily warehouse capacity status using updates from suppliers and project coordinators to make data-driven operational adjustments.
WHAT WE ARE LOOKING FOR
- Relevant Experience: Proven track record in managing external suppliers and large-scale capacity within retail, logistics, FMCG, e-commerce, or similar fast-paced environments.
- People Leadership: Demonstrated experience managing, coaching, and developing teams to achieve operational targets.
- Analytical & Strategic Thinking: Strong knowledge of capacity management strategies with the ability to leverage operational data to drive decisions.
- Stakeholder Management: Excellent communication skills with a proven ability to build strong relationships across internal operations teams and external vendors.
- Language Skills: Fluent Hungarian and advanced English (both written and spoken).
NICE TO HAVE
- Experience working in a fast-scaled, hyper-growth, or e-commerce environment.
- Knowledge of local labor market trends and Hungarian labor law concepts.
#Kifli
Location: Paris, France; Lyon, France; Marseille, France; Bordeaux, France; Annecy, France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE KEY ACCOUNT MANAGEMENT TEAM
Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+.
We are looking for amazing people to help us take care of our growing pipe, especially with our medium-touch segment and large accounts.
Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds.
We move fast, with a lot of ownership, and are proud to tackle big problems!
⭐ IS IT YOU WE’RE LOOKING FOR?
As a Key Account Manager, you will:
- Handle a portfolio of strategic accounts and flagships companies
- Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
- Proactively identify potential signals of dissatisfaction and implement solutions to answer them
- Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
- Analyze and present consumption reports to customers through business reviews
- Identify and execute out-of-the-box initiatives to engage our existing customers
- Be in charge of cross-selling/upselling our portfolio to answer customer needs and pain points
- Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
- Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams
You would be a great fit at Alan if most of this sounds like you:
- You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- You are fluent both in French and English
- You are experienced in dealing with companies of more than 300 employees
- You have the tact and empathy that make great negotiators
- You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency
- You are analytical and love to solve problems in order to delight our members
- You have great active listening skills ans are a master in the art of crafting the right follow-up message
- You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market
- You are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon or Annecy.
It is nice to have a previous experience in Insurance or any industry linked to benefits (but definitely not a must-have !)
For this opportunity, we are aiming to hire within the B1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon or Annecy.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Job Summary
We are seeking a highly organized and detail-oriented Telecom and Mobility Management Analyst
with a focus in mobile device logistics and carrier services to join our IT Asset Management team. As the Telecom and Mobility Management Analyst, you will play a critical role in managing and optimizing DoorDash’s global mobile portfolio. This role will focus on managing the full lifecycle of mobile devices and overseeing carrier services across all global regions. The ideal candidate will work cross-functionally with our Support teams and Client Platform Engineering teams, particularly those supporting various Mobile Device Management (MDM) solutions such as Mosyle, SOTI, etc.
What You'll Be Doing
Serve as the primary point of contact for all global mobile carrier relationships.
Manage procurement, activation, and cancellation of carrier services and lines.
Monitor mobile usage, costs, and invoices; identify and resolve billing discrepancies.
Negotiate carrier contracts and ensure service-level agreements (SLAs) are met.
Maintain inventory of active lines, SIM cards, serial #’s and associated device plans.
Oversee end-to-end lifecycle of mobile devices – procurement, deployment, tracking, maintenance, upgrades, and disposal.
Ensure accurate asset records in ITAM systems and compliance with internal standards.
Support logistics and fulfillment of mobile devices for new hires, replacements, or regional initiatives.
Partner with Support teams to ensure timely fulfillment and support for mobile device requests.
Collaborate closely with Client Platform teams on MDM policy enforcement, enrollment automation, and compliance.
Manage onboarding/offboarding processes related to mobile device allocation and recovery.
Generate reports on mobile asset inventory, carrier usage, cost trends, and policy compliance.
Maintain and update process documentation, user guides, and knowledge base articles related to mobile services.
The Expertise and Skills You Bring
5+ years of experience in IT Asset Management, Telecom Expense Management, or similar field.
Working knowledge of mobile carrier platforms, contract structures, and device procurement.
Experience with at least one MDM platform (e.g., Mosyle, Intune, Jamf, AirWatch).
Strong collaboration and communication skills; ability to work across global teams.
Proficient with ITSM/ITAM tools (e.g., ServiceNow, Freshservice, Jira) and Excel.
Experience in a multinational organization with global device and carrier management.
Ability to communicate effectively with cross-functional teams and end users.
Proven experience managing vendor relationships and negotiating contracts.
Excellent analytical, problem-solving, and organizational skills.
Exceptional communication skills with the ability to collaborate effectively across diverse teams.
Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools
Ability to work independently and as part of a team in a fast-paced environment
Detail oriented, problem solver & resourceful
Next Steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please submit your application in English
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior Influencer Marketing Manager to build influencer marketing as a new performance channel for one of our core D2C subscription products — a product that has already acquired over 100 million users through paid ads on every major network. Influencers are a new channel for us: you will own it end to end — from the first plan to a scaled channel across Europe, Latin America and Asia. You will report to the Head of User Acquisition.
This is a performance role, not brand awareness. Every collaboration is measured by paid subscriptions, CPA and ROI. Data and tracking are already in place, and a hands-on UA team will support you.
We give large budgets and expect a highly experienced person in return: someone who thrives in a very fast-paced environment and takes full accountability for the channel's data and metrics.
KEY RESPONSIBILITIES
BUILD THE CHANNEL
- Build influencer marketing from zero: markets, platforms, creator tiers, deal models and budget, in a written plan.
- Launch first campaigns within your first month, then scale the ones that pay back.
- Prioritise markets by results: start where the cost per subscription is lowest, then expand.
CREATORS & DEALS
- Find and qualify creators on TikTok, Instagram and YouTube in Europe, Latin America and Asia.
- Build a network of creators, agencies and creator networks in each region.
- Negotiate deals: flat fee, CPA, hybrid. Keep the cost of every deal tied to its result.
- Manage the full cycle: outreach, contract, brief, content approval, publication, payment.
TRACKING & RESULTS
- Set up tracking for every creator: unique links, attribution.
- Be fully accountable for the channel's data and metrics: spend, subscriptions, CPA and ROI per creator. Keep the numbers accurate and report weekly with a clear decision — rebook, scale or stop.
- Keep a database of creators, prices, results and learnings.
QUALIFICATIONS
- 3+ years in influencer marketing with a performance focus — for D2C subscription apps, mobile apps or online products.
- Managed influencer budgets of $50K+ per month with measurable results: spend, number of creators, CPA or ROI (examples required).
- Hands-on experience in at least one of our regions: Europe, Latin America or Asia.
- Experience sourcing and negotiating with creators directly, not only through agencies.
- Experience with CPA and hybrid deals.
- Experience setting up tracking: links, attribution.
- Knowledge of TikTok, Instagram and YouTube rules for sponsored content.
- Fluent written & spoken English.
NICE TO HAVE
- Built an influencer channel from zero.
- Experience with influencer platforms and tools (Modash, CreatorIQ, Upfluence or similar).
- Experience with health, education or self-improvement products.
WORKING ATTRIBUTES
- Results over reach — measures every deal by subscriptions, not views.
- Owns the numbers — knows the CPA and ROI of every creator without asking an analyst.
- Hands-on — does outreach and negotiation personally.
- Thrives in a fast-paced environment — launches, measures and decides in days, not months.
- Organised — tracks every creator, deal and payment.
- Reliable — delivers what was promised, when it was promised.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
- 🚀 Build a new channel from zero, with large budgets and full ownership
- 📈 Product with 100M+ users and proven ads to learn from
- 🌍 Remote work environment (work from anywhere)
- 💰 Competitive compensation — details shared during interview
- 🏆 Performance bonus tied to channel results, on top of salary
- 💻 Company-provided equipment (if needed)
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The
Manager, Global Transport & Warehousing Tendering and Budgeting
will be responsible for supporting the development, tendering, procurement, and contractual performance management of Sony Interactive Entertainment’s global transportation, warehousing, and logistics operations service partners.
Working across AMER, EMEA, ANZ, APAC, and Japan, this role will help ensure SIE has the right service partner network, commercial agreements, service levels, and governance in place to support the needs of the PlayStation business globally.
This role will also manage the cross-Operations budgeting process for OPEX and CAPEX, providing budgetary inputs at a CPU level and tracking performance through key budget cycles.
What you’ll be doing:
Lead and support global tendering activity across transportation, warehousing, and logistics operations service partners, ensuring business requirements are clearly defined, and procurement processes are commercially and operationally robust.
Manage tender activity across key service areas including sea freight NVO and BCO tendering, road freight FTL and LTL tendering, air freight tendering, warehouse 3PL RFPs, and 4PL Logistics Control Tower service partner tendering for both B2B and B2C operational Partnerships.
Partner with Procurement, Finance, Legal, Logistics, Warehousing, Planning, and regional Operations teams to ensure tender processes deliver the right balance of cost, service, capability, risk, and scalability.
Support contractual SLA management for global service partners, acting as an escalation point when issues move beyond day-to-day operational management.
Own and coordinate the QBR process with key service partners, ensuring reviews are consistent, data-driven, globally aligned, and focused on performance, service improvement, risk, and future business needs.
Manage the cross-Operations budgeting process for OPEX and CAPEX, working closely with Finance and Planning teams to provide accurate budgetary numbers, CPU assumptions, and monthly tracking.
Act as a key point of contact for Finance and Planning teams, supporting budget submissions, forecast cycles, variance analysis, and operational cost visibility.
Key areas of focus:
Service Partner Tendering & Procurement
Support and manage global tenders for transportation, warehousing, and logistics operations partners.
Lead tender activity across sea freight, road freight, air freight, warehouse 3PL, and 4PL control tower services.
Ensure operational requirements are captured clearly and translated into tender documentation and evaluation criteria.
Partner with Procurement and Legal to support supplier selection, commercial negotiations, contract development, and implementation.
Ensure tender outcomes support PlayStation’s global service, cost, capacity, and growth requirements.
Service Partner Management
Manage contractual SLA oversight for key operations service partners.
Act as an escalation point for service partner issues that require contractual, commercial, or senior operational review.
Own the QBR process, ensuring consistent preparation, performance reporting, action tracking, and follow-up.
Drive partner alignment to global standards, service expectations, and operational priorities.
Identify opportunities to improve partner performance, cost efficiency, service quality, and operational resilience.
Liaise closely with Operations teams to ensure their requirements are met and their voices are heard through a highly collaborative, consistent, and regular approach.
Operations Budgeting & Cost Management
Manage the cross-Operations OPEX and CAPEX budgeting process.
Provide budgetary inputs and assumptions at a CPU level.
Track monthly performance against budget.
Partner with Finance and Planning teams to support forecast accuracy, variance analysis, and cost visibility.
Help identify cost risks, opportunities, and efficiency improvements across Operations spend.
Global Governance & Reporting
Establish consistent governance for tender activity, partner reviews, SLA performance, and budget tracking.
Develop reporting packs, performance scorecards, and action logs to support decision-making.
Ensure regional requirements are represented while maintaining alignment to global standards.
Support the development of a global service partner strategy across transportation, warehousing, and logistics control tower operations.
What we’re looking for:
8+ years’ experience in logistics, supply chain, procurement, transportation, warehousing, service partner management, or operations finance.
Experience supporting or managing logistics tenders, RFPs, supplier selection, or contract governance.
Strong understanding of transportation modes including sea freight, road freight, and air freight.
Experience working with 3PL warehouse providers, 4PL/control tower providers, carriers, freight forwarders, or logistics service partners.
Strong financial and analytical skills, with experience in budgeting, forecasting, cost tracking, CPU modelling, OPEX, and CAPEX management.
Excellent stakeholder management skills across Operations, Procurement, Finance, Planning, Legal, and regional teams.
Strong communication and presentation skills, with experience preparing QBRs, scorecards, and performance reviews.
Ability to manage multiple global priorities and turn business requirements into practical partner and budget plans.
Desirable
:
BA/BS in Supply Chain, Logistics, Business, Finance, Procurement, or another related field preferred.
Experience in Lean toolset is a plus, with a Greenbelt or higher certification desirable.
Benefits
:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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ОфисParis
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
United States, San Mateo, CA
УдалённоCanada; Uruguay; Costa Rica; Colombia; Argentina; Paraguay; South Africa; Panama; Mexico; Chile; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
London, United Kingdom; We are committed to creating an inclusive working environment and welcome applications from candidates from a wide range of backgrounds
ОфисГеография найма не уточнена
Paris, France; Lyon, France; Marseille, France; Bordeaux, France; Annecy, France
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
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